Kia America, Inc.: Electrical System › Instrument Cluster/Panel
Kia America, Inc. reported this defect to federal regulators on Apr 26, 2023 and put the number of vehicles at risk at 108,936. The repair is free for as long as the recall stands.
The defect
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
The risk
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
The remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Kia Niro | 44 | 2 | 0 | 8 |
| 2023 Kia Niro Phev | 6 | 2 | 0 | 0 |
| 2023 Kia Soul | 54 | 4 | 1 | 6 |
| 2023 Kia Sportage | 194 | 6 | 1 | 24 |
| 2023 Kia Sportage Hybrid | 100 | 1 | 0 | 4 |
| 2023 Kia Sportage Phev | 16 | 2 | 0 | 0 |
| 2023 Kia Telluride | 211 | 6 | 3 | 6 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V298000.
Full record for the 2023 Kia Niro → · Recalls carrying a do-not-drive advisory → · Where this data comes from →