2004 Keystone Everest

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the suspension › multiple axle. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Suspension › Multiple Axle1
000
Equipment1
000

3 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment10V521000
Filed Oct 27, 20105,633 vehiclesKeystone Rv Company

Defect. KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

Risk. AN OVERHEATED RECEIVER COULD CAUSE A FIRE.

Remedy. KEYSTONE IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.

Wheels05V309000
Filed Jul 6, 20052,668 vehiclesKeystone Rv Company

Defect. ON CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH 16", 6-BOLT ALUMINUM WHEEL OPTION WITH 5.5" BOLT CIRCLES, FOREIGN MATERIAL MAY BE PRESENT IN THE 'CLAMP JOINT' (MATING SURFACE BETWEEN THE WHEEL AND HUB FACE. THIS CAN HINDER THE PROPER TORQUE OF THE LUG NUTS IF THE NUTS ARE NOT INSTALLED WITH THE PROPER TORQUE DURING MANUFACTURE, RE-TIGHTENED DURING THE INITIAL 'SEATING IN' PERIOD AND/OR THERE IS A FAILURE TO FOLLOW THE MAINTENANCE PROCEDURES.

Risk. IF THE LUG NUTS DO NOT HAVE SUFFICIENT TORQUE, THE WHEEL COULD SEPARATE FROM THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REMOVE ALL PAINT AND FOREIGN MATERIAL FROM THE WHEEL AND HUB MATING SURFACE. THEN THE LUG NUTS WILL BE PROPERLY TORQUED. THE RECALL BEGAN SEPTEMBER 7, 2005. OWNERS MAY CONTACT KEYSTONE AT 1-574-535-2100.

What owners reported

Newest filings
Equipment
Filed Apr 5, 2011SD

TL*THE CONTACT OWNS A 2004 KEYSTONE EVEREST RV. THE VEHICLE WAS INCLUDED IN RECALL 10V521000 (EQUIPMENT). THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THEY WOULD BE RECEIVING THE PART FOR REPAIRS IN THE MAIL. THE PART NEVER ARRIVED AND THE CONTACT HAD BEEN UNABLE TO REACH THE MANUFACTURER FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

Suspension › Multiple Axle
Filed Dec 13, 2006IL

AXLES ON TRAILER IMPROPERLY MANUFACTURED, CAUSING EXCESSIVE TIRE WEAR ON THE INSIDE OF ALL FOUR TIRES. AL-KO AGREED TO REPLACE AXLES, BUT WOULDN'T COVER LABOR OR REPLACEMENT OF TIRES WITH LESS THAT 5,000 MILES. *NM

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
20100300Routine
20090400Routine
20082400Routine
20078400Routine
20062200Routine
20054200Routine
2004 — this page2300Routine
20030300Routine
20020100Routine
20010100Routine

Compare every Everest year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.