Keystone RV Company: Equipment
Keystone RV Company reported this defect to federal regulators on Oct 27, 2010 and put the number of vehicles at risk at 5,633. The repair is free for as long as the recall stands.
The defect
KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
The risk
AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
The remedy
KEYSTONE IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
12 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2005 Keystone Montana | 6 | 3 | 0 | 0 |
| 2005 Keystone Montana-Big Sky | 0 | 3 | 0 | 0 |
| 2004 Keystone Everest | 2 | 3 | 0 | 0 |
| 2004 Keystone Montana | 7 | 5 | 0 | 1 |
| 2004 Keystone Montana-Big Sky | 2 | 4 | 0 | 0 |
| 2003 Keystone Everest | 0 | 3 | 0 | 0 |
| 2003 Keystone Montana | 3 | 3 | 1 | 0 |
| 2003 Keystone Montana-Big Sky | 0 | 3 | 0 | 0 |
| 2002 Keystone Montana | 7 | 2 | 1 | 0 |
| 2002 Keystone Montana-Big Sky | 1 | 2 | 0 | 0 |
| 2001 Keystone Montana | 1 | 2 | 0 | 0 |
| 2001 Keystone Montana-Big Sky | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 10V521000.
Full record for the 2005 Keystone Montana → · Recalls carrying a do-not-drive advisory → · Where this data comes from →