Filed Mar 11, 202239,240 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Risk. Inoperable safety alarms increase the risk of injury.
Remedy. Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Filed Sep 13, 202195,885 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Risk. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy. Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Defect. Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Bullet 34BIPR trailers. The bedroom emergency egress window may have an incorrect crank handle installed.
Risk. An incorrect handle may make it difficult to open the window in an emergency, increasing the risk of injury.
Remedy. Keystone will notify owners, and dealers will replace the crank handle, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-407.
What owners reported
Newest filings
Structure
Filed Nov 4, 20255,000 milesNJ
The contact owns a 2021 Keystone Bullet RV. The contact stated that after a visual inspection, the contact observed that the passenger’s side rear leaf spring shackle had detached from the frame at the spot weld. The vehicle was taken to an independent mechanic, who diagnosed a failure with the spot welds. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000.
Service Brakes
Filed Jan 8, 2024NJ
Brake Wiring drivers side of trailer melted inside trailer axel and near brake drum. Technician stated possible due to wiring being damaged when run through axel. Camping World Lakewood NJ has defective wiring and photos. First noted something questionable about wires in [XXX] but seemed to be working ok then inspected by Camping World [XXX] found wiring insulation seriously melted. Wiring required replacement. Tried to upload pics but doesn’t direct to an upload page. I feel this could have be a catastrophic event and suggest closer inspections and testing of brake systems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Tried to upload pics but doesn’t direct to an upload page. I feel this could have be a catastrophic event and suggest closer inspections and testing of brake systems
Service Brakes
Filed Sep 20, 2022SC
2021 KEYSTONE BULLET. CONSUMER WRITES IN REGARD TO OVERHEATING BRAKES. THE CONSUMER STATED THE BRAKES DESTROYED THEMSELVES. A TECHNICIAN AT THE DEALERSHIP STATED THAT WHEN THE BRAKE HUB WAS PULLED, THE BRAKES AND COMPONENTS FELL TO THE FLOOR IN PIECES. THE MANUFACTURER WAS NOTIFIED, BUT DECLINED ASSISTANCE STATING THE FAILURE WAS DUE TO USER ERROR. THE DEALERSHIP THEN OFFERED ASSISTANCE BY DISCOUNTING THE REPAIR COST. THE VEHICLE WAS REPAIRED. *JS
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 11, 2022. Source: NHTSA Office of Defects Investigation.