Filed Sep 13, 202195,885 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Risk. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy. Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Defect. Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Bullet 34BIPR trailers. The bedroom emergency egress window may have an incorrect crank handle installed.
Risk. An incorrect handle may make it difficult to open the window in an emergency, increasing the risk of injury.
Remedy. Keystone will notify owners, and dealers will replace the crank handle, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-407.
Defect. Keystone RV Company (Keystone) is recalling certain 2020 Bullet 34RI trailers equipped with overhead cabinets across the rear wall. The trailers may be missing an egress window in the main living area, preventing passenger exit in the event of an emergency.
Risk. In the event of an emergency, the missing egress window can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.
Remedy. Keystone will notify owners, and dealers will replace the existing crank open vent window with an egress window, free of charge. The recall began March 12, 2020. Owners may contact Keystone customer service at 1-866-425-4369.
What owners reported
Newest filings
Structure › BodyFire
Filed Aug 6, 2020ID
TL* THE CONTACT OWNS A 2020 KEYSTONE BULLET CROSSFIRE TRAVEL TRAILER. THE CONTACT STATED THAT THE DEMOTIC WATER HEATER CAUGHT ON FIRE, BURNING ALL THE ELECTRIC WIRES COMPLETELY. THE FIRE EVENTUALLY BURNED OUT ON ITS OWN. THE RV WAS TAKEN TO BISH'S RV - BOISE AREA (1300 W OVERLAND RD, MERIDIAN, ID 83642) WHERE HE WAS INFORMED THAT THE GAS PRESSURE WAS LOW, WHICH THEY LINKED TO THE FAILURE. THE CONTACT CALLED THE MAKER OF THE WATER HEATER AND THEY BLAMED THE FIRE ON THE PROPANE TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY EXPLAINED THAT THEY ARE NOT RESPONSIBLE FOR THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 0. THE VIN IS INVALID. *DT*JB*BF*JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 13, 2021. Source: NHTSA Office of Defects Investigation.