Page 14 of 14 · complaints 651–657 of 657

2013 Jeep Wrangler complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Engine
Filed Jun 5, 201315,000 milesTX

BRAND NEW VEHICLE, AFTER 6,000 MILES CHECK ENGINE LIGHT COMES ON, TAKE IT IN, THEY HAVE IT FOR A MONTH, HAD TO REPLACE HEADS. GET IT BACK, NOW AT 50,000 MILES THE HEADS HAVE TO BE REPLACED AGAIN, BUT THIS TIME THEY SAY DRIVE IT. IT WILL CUT OUT OF POWER AND RUN VERY ROUGH, BUT THEY KEEP TELLING ME ITS OK. I TALKED TO A MECHANIC THAT WORKS THERE, AND HE SAID IT IS HAPPENING ALL OVER THE COUNTRY AND THAT THEY ARE ON BACK ORDER FOR THE HEADS AND CANT KEEP UP WITH ALL THE DEMAND. ALL 2013 JEEPS HAVE THIS PROBLEM, MOST JUST GO IN AND THEY FLASH THE CODE, AND SEND THEM ON THEIR WAY. I AM ON A JEEP FORUM, AND THEY ALL HAVE THE SAME PROBLEM. WHAT ARE MY RIGHTS IF IT HAPPENS A THIRD TIME. I DON'T WANT THE SAME DEFECTIVE MOTOR PUT IN IT. *TR

Exterior Lighting
Filed May 22, 2013MO

TL* THE CONTACT OWNED A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE NOTICED MOISTURE IN THE TAIL LIGHTS. THE CONTACT DID NOT EXPERIENCE THE FAILURE AND DID NOT OWN THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 0. *TR

Exterior Lighting
Filed May 22, 20131 milesMO

TL* THE CONTACT OWNED A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED MOISTURE IN THE TAIL LIGHT COMPARTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1. *TR

Visibility/Wiper
Filed May 7, 20134,500 milesOH

3 MONTHS AFTER PURCHASING MY BRAND NEW JEEP I RECEIVED A CRACK IN THE WINDSHIELD AT A SPEED OF 40 MPH CITY DRIVING. I THINK IT WAS A SMALL STONE BY THE SOUND OF IMPACT. ONE MONTH AFTER THAT MY JEEP BEING 4 MONTHS OLD, I RECEIVED ANOTHER CRACK IN THE WINDSHIELD WHILE FREEWAY DRIVING AT A SPEED OF 60 MPH, AGAIN I THINK A SMALL STONE HIT THE WINDSHIELD BY THE SOUND OF IMPACT. A MONTH LATER AND 5 MONTHS OLD I RECEIVED ANOTHER CRACK IN THE WINDSHIELD WHILE CITY DRIVING AT A SPEED OF 45 MPH, AGAIN I THINK A SMALL STONE HIT THE WINDSHIELD BY THE SOUND OF IMPACT. MY JEEP MILEAGE ON THE FINAL CRACK AT 5 MONTHS WAS 8,400 MILES. I HAVE ONLY HEARD 3 STONES HIT MY WINDSHIELD, WITH EACH IMPACT MY WINDSHIELD WAS CRACKED. THESE CRACKS ARE SEVERE WITH MINIMAL IMPACT AND OBSTRUCT VISIBILITY. THERE IS AN OBVIOUS ISSUE WITH THE QUALITY OF THE GLASS/WINDSHIELD IN MY JEEP. I HAVE OWNED MANY VEHICLES WITHOUT RECEIVING ONE CRACKED WINDSHIELD UNDER THE EXACT DRIVING CONDITIONS OVER AN AVERAGE 5 YEAR VEHICLE OWNERSHIP. I CANNOT AFFORD OR BE EXPECTED TO REPLACE A WINDSHIELD EVERY MONTH AND THEREFORE THIS ISSUE IS A MAJOR SAFETY CONCERN. *TR

Service Brakes
Filed May 7, 20137 milesMO

SINCE THE DAY I BOUGHT THE VEHICLE NEW WHILE APPLYING THE PARKING BRAKE IT SEEMS AS THOUGH YOU HIT A VOID OR THAT IT SLIPS OVER LIKE THERE IS A STRIPPED GEAR. I TOOK IT TO THE DEALERSHIP FOR SERVICE AND WAS TOLD "THEY ALL DO THAT, ITS NOT UNCOMMON AND NOTHING TO WORRY ABOUT" BUT I HAVE RECENTLY NOTICED THAT IF IT STOPS ON THE VOID THE PARKING BRAKE DOES NOT HOLD THE VEHICLE IN PLACE AND IT ROLLS. I AM WANTING TO TAKE IT IN FOR SERVICE BUT NOT SURE IF THIS IS A GOOD IDEA RIGHT NOW UNTIL I HAVE A COMPLAINT FILED AND HAVE IT CHECK OUT BY ANOTHER SOURCE AS I AM WORRIED THAT I WILL GET THE SAME ANSWER. I KNOW CHRYSLER ISSUED RECALL FOR A SIMILAR PROBLEM BUT THIS VEHICLE WAS NOT INCLUDED IN THAT RECALL. I WANT EVERYONE THAT HAS THIS TYPE OF VEHICLE TO BE AWARE OF THIS PROBLEM SINCE "ITS COMMON AND THEY ALL DO IT". *TR

Service Brakes
Filed May 2, 2013312 milesPA

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN VIBRATING ABNORMALLY. THE CONTACT APPLIED THE BRAKES AND THERE WAS AN ABNORMAL CLICKING NOISE EXHIBITED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT THERE WAS A BOLT MISSING FROM THE FRONT PASSENGER'S SIDE BRAKE CALIPER. THE FRONT PASSENGER'S SIDE CALIPER BRACKET, ROTOR AND SIDE WHEEL WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 312.

Equipment Adaptive/Mobility
Filed Jan 10, 201320 milesAZ

WHILE TRAVELING DOWN A HIGHWAY AT 55, I ADJUSTED MY POSITION IN THE SEAT. THE VEHICLE WAS IN CRUISE CONTROL. I PLACED MY FEET ON THE CARPET IN FRONT OF THE SEAT AND PUSHED MYSELF UP AND BACK INTO THE SEAT TO ADJUST MY COMFORT AND POSITION. THE CARPET AND CARPET MAT WENT UP INTO THE BRAKE AND ACCELERATOR PEDALS. THE VEHICLE BEGAN TO ACCELERATE. WITH MY FEET I PULLED THE CARPET AND THE MAT BACK AND OUT OF THE PEDALS. STOPPED THE VEHICLE AND MOVED OFF TO THE SIDE OF THE HIGHWAY. I GOT OUT OF THE VEHICLE TO SEE THE CAUSE. THE DRIVER SIDE CARPET IS A SEPARATE PIECE OF CARPET WITH A MAT ATTACHED BY A HOOK THAT IS PART OF THE CARPET. THE CARPET DOES NOT SEEM TO HAVE ANY BACKING. IT LOOKS SPUN. THE DRIVER POSITION CARPET IS A SEPARATE PIECE THAT TERMINATES ABOUT 6 TO 10 INCHES UNDER THE DRIVER'S SEAT. THE CARPET HAS HOLES THAT ALLOW THE DRIVER SEAT FRAME TO ATTACH TO THE FLOOR OF THE VEHICLE WITHOUT CLAMPING THE CARPET DOWN. THERE IS NO CLAMPING FORCE HOLDING THE CARPET DOWN UNDER THE DRIVER SEAT. THE CARPET END UNDER THE SEAT IS PLACED UNDER THE CARPET COMING FROM THE BACK SEAT. I DID NOT NOTICE ANY ATTACHMENT BETWEEN THE FRONT AND BACK CARPET TO HOLD THE CARPET IN PLACE. MY ACTION OF PUSH WITH MY FEET TO ADJUST MY COMFORT AND POSITION RIPPED THE CARPET ON THE OUTSIDE EDGE BY THE DRIVER SIDE DOOR AND STRETCHED THE CARPET ON THE RIGHT SIDE, WHICH LET THE LEFT SIDE OF THE CARPET TO MOVE UP INTO THE BREAK AND ACCELERATOR PEDALS. I REPLACED CARPET MAT WITH THE HARD MOLDED RUBBER MATS. T

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Jeep Wrangler → · Every Wrangler year → · How the figures are calculated →