TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING), HOWEVER THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT ONLY ONE REMEDY PART WAS BEING SENT PER MONTH. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. .UPDATED 06/09/14 *BF THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED IN ACCORDANCE TO THE RECALL NOTICE. UPDATED 06/16/2014 *JS
2013 Jeep Wrangler complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
NO ACCIDENT...YET. I HAVE RECEIVED 3 RECALL NOTICES IN THE MAIL FROM CHRYSLER REGARDING THE TRANSMISSION OIL COOLER TUBE - SAFETY RECALL N28/NHTSA/ 13V-234 OVER THE COURSE OF A YEAR. WITH EACH NOTICE I HAVE CALLED THE SUPERSTITION JEEP CHRYSLER DEALERSHIP WHERE I BOUGHT MY VEHICLE. EACH TIME I AM TOLD THEY WOULD HAVE TO ORDER THE PART AND THEN CALL ME BACK TO SCHEDULE THE REPAIR. THERE IS NEVER A CALL BACK. WITH TODAY'S 3RD NOTICE, I WAS AGAIN TOLD THE PART WAS NOT IN. THIS TIME THEY SAID THE PROBLEM IS THAT ONLY A VERY LIMITED NUMBER OF PARTS HAVE BEEN SHIPPED OUT AT A TIME. IT SEEMS WRONG OF THEM TO HOLD BACK ON SHIPPING THE PARTS IF THEY KNOW THEIR IS A POTENTIAL RISK TO OWNERS. PER THE RECALL NOTICE, I AM ISSUING THIS COMPLAINT. *TR
THIS IS COMPLAINT RELATED TO SAFETY RECALL NOTICE N28/NHTSA 13V-234 (TRANSMISSION OIL COOLER TUBE). LAST YEAR I HAD RECEIVED A SAFETY RECALL NOTICE N28/NHTSA 13V-234 FROM CHRYSLER. AS INSTRUCTED IN RECALL NOTICE I SCHEDULED AN APPOINTMENT WITH DEALER- MAGNUSSENS DODGE CHRYSLER JEEP, LOCATED AT 1901 GRASS VALLEY HWY, AUBURN, CA 95603, PH (530)885-2900. ON 02/05/2014, I BROUGHT MY VEHICLE IN TO GET SAFETY RECALL REPAIRS DONE. MR. BRIAN EVANS #1028, WHO IS A SERVICE ADVISOR WITH MAGNUSSEN, STATED THEY DID NOT HAVE A REQUIRED PART. I FOUND THIS SITUATION RATHER STRANGE. TWO WEEKS BEFORE MY APPOINTMENT I WAS REASSURED THAT PART WOULD BE THERE. SINCE I WAS ALREADY THERE WITH MY VEHICLE I BROUGHT TO HIS ATTENTION UNRELATED TO SAFETY RECALL NOTICE MECHANICAL ISSUE (POSSIBLE SQUEAKING BELT NOISE). AFTER INSPECTION OF MY 2013 JEEP WITH 10K ON ODOMETER, THEY TOLD ME THAT IT NEEDS A NEW WATER PUMP? THEY REPLACED, FREE OF CHARGE, A WATER PUMP (INVOICE 189828). THEY HOLD MY JEEP IN THEIR SHOP FOR TWO DAYS. COMMUNICATIONS WITH SERVICE ADVISOR/DEPARTMENT WERE HORRIBLE. I HAVE TO SPEND SIGNIFICANT AMOUNT OF TIME JUST TO LOCATE AND CONTACT THEIR SERVICE MANAGER IN ORDER TO KNOW WHEN MY VEHICLE WILL BE READY FOR PICK UP. WHEN I FINALLY PICKED MY JEEP UP ON 02/07/2014 [XXX]. TOLD ME AGAIN THAT REQUIRED TRANSMISSION OIL COOLER TUBE WOULD BE THERE SOON. HE PROMISED THIS REPLACEMENT PART ??WILL BE RESERVED FOR MY VEHICLE?? AND HE WILL CONTACT ME AS SOON AS HE GETS IT??. HERE WE ARE IN THE BEGINNING
RECEIVED ANOTHER RECALL NOTICE REGARDING THE TRANSMISSION OIL COOLER TUBE. HAD THE VEHICLE INSPECTED ON JAN 20, 2014. CALLED THE JEEP DEALERSHIP AND WAS TOLD AGAIN THAT THEY ARE RECEIVING ONE PART PER WEEK FOR THE RECALL. THE DEALERSHIP WAS WORKING ON VEHICLE #17 AND I WAS #42 IN THE WAITING LIST. AT ONE PART BEING ORDERED PER WEEK, IT WILL BE AT LEAST ANOTHER 25 WEEKS BEFORE I EXPECT TO HEAR THAT THE PART WILL BE AVAILABLE. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER SPORT. THE CONTACT STATED THAT SHE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 4,500.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAS NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
AFTER NUMEROUS ATTEMPTS TO HAVE A RECALL REGARDING THE TRANSMISSION OIL COOLING TUBE REPAIRED I AM WRITING TO COMPLAIN REGARDING CHRYSLER CORPORATIONS EXTREMELY SLOW RESPONSE TO PROVIDE PARTS TO MY LOCAL DEALER. AFTER RECEIVING THE RECALL NOTICE, I CONTACTED MY LOCAL DEALER FOR THE REPAIR AT THE 3,500 MILE SERVICE. I WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. DURING THE 7,000 MILE SERVICE VISIT I WAS TOLD THAT THE PARTS WERE BEING RATIONED BY CHRYSLER AND MY PARTS WOULD BE ORDERED. DURING THE REQUIRED ALIGNMENT VISIT AT 8,000 MILES, I WAS TOLD THAT THERE WERE 16 PEOPLE IN FRONT OF ME. I NEXT CONTACTED CHRYSLER TO COMPLAIN AND WAS TOLD THAT THEY WERE AWARE OF THE PROBLEM AND WERE TRYING TO RECTIFY THE SITUATION. I NEXT EMAILED MY DEALER TO EXPRESS MY FRUSTRATION AND WAS TOLD THAT MY EMAIL WOULD BE SHARED WITH THE DEALERSHIP HIERARCHY. TWO DAYS AGO I RECEIVED MY THIRD RECALL NOTICE AND EMAILED THE DEALERSHIP AGAIN TO SEE IF THE PART HAS ARRIVED WITH NO RESPONSE. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 12,148.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE BEEN RECEIVING RECALL NOTICES (N28 / NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE) FOR ROUGHLY A YEAR NOW BUT EVERY TIME I ASK THE DEALER ABOUT IT I GET A SONG AND DANCE ABOUT HOW IT IS CHRYSLERS FAULT THAT THEY ARE NOT GETTING THE PARTS OUT . COME ON NOW, A YEAR? 3 NOTICES AND NO PARTS? *JS
I HAVE A TRANSMISSION OIL TUBE COOLER RECALL, SAFTEY RECALL N28/NHTSA 13V-234. FOR THE BETTER PART OF 6 MONTHS I HAVE BEEN TRYING TO GET THE RECALL WORK DONE MY DEALER (PARK CHRYSLER JEEP, BURNSVILLE MN) TELLS ME I AM ON THE LIST BUT THEY DONT HAVE THE PARTS. *JS
TL-THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V234000(POWERTRAIN, STEERING). THE CONTACT STATED THAT REPAIRS WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS ARE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED. RG
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWERTRAIN, STEERING). THE CONTACT STATED THAT THE REPAIRS WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE DEALER ADVISED THE CONTACT THAT ONLY ONE REMEDY KIT WAS BEING SENT BY THE MANUFACTURER EVERY TEN DAYS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND STATED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED WAS CURRENTLY UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 9,200. UPDATED 6/10/14*CN THE CONSUMER STATED AS OF MAY 29, 2014, THE PARTS WERE STILL NOT AVAILABLE. UPDATED 07/24/14
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED ARRIVAL DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ON SATURDAY, I RECEIVED THE SECOND NOTICE FOR RECALL ON MY VEHICLE (N28). I HAVE BEEN TRYING FOR MONTHS TO HAVE THIS REPAIR DONE AND THE DEALER HAS A LONG LIST OF CUSTOMERS WAITING FOR PARTS. I AM CURRENTLY NUMBER 30 ON THE LIST. ANOTHER LOCAL DEAL HAS 40 PEOPLE WAITING. THIS IS RIDICULOUS TO WAIT 6+ MONTH FOR REPAIR PARTS FOR A RECALL. THE RECALL WAS ANNOUNCED IN JUNE OF LAST YEAR AND THE DEALER IS GETTING 1 TO 2 SETS OF REPAIR PARTS A WEEK. *JS
SAFETY RECALL N28/NHTSA 13V-234. I RECEIVED THIS RECALL NOTICE APPROXIMATELY AUGUST 2013. I IMMEDIATELY CALLED FOR APPOINTMENT. THEY HAD NO PARTS. I WAS INSTRUCTED TO CALL AGAIN LATER. I HAVE CALLED AGAIN FOUR MORE TIMES....SAME RESPONSE OVER 5 MONTHS. APPROXIMATELY AT SIXTH MONTH (FEBRUARY 2014) I PHYSICALLY WENT TO DEALER. THEY TOOK MY NAME AND INFO...SAID THEY WOULD ORDER PART AND CALL ME TO MAKE APPOINTMENT FOR REPAIR. I CALLED TWO MONTHS LATER AFTER NOT HEARING FROM THEM AND THEY HAD NO RECORD SHOWING I CAME IN. IT HAS BEEN NEARLY 8-9 MONTHS SINCE RECALL NOTICE AND I CANNOT GET THEM TO COOPERATE OR WORK WITH ME TO GET IT FIXED! WOE TO THEM IF/WHEN MY JEEP CATCHES FIRE OR DAMAGES MY JEEP OR CAUSES INJURY. BOUGHT AT SECRET CITY CHRYSLER JEEP IN OAK RIDGE, TN. MY NAME:[XXX],[XXX]. [XXX]. THEIR CUSTOMER SERVICE HAS BEEN TERRIBLE.....GREAT BEFORE I PURCHASED THE JEEP AND UPON NEGOTIATING SALE, VERY DISAPPOINTING AFTER PURCHASE WAS MADE....I SUPPOSE THIS BEING TYPICAL. SEVERAL UNRELATED ISSUES TO RECALL NOTICE ALREADY BADLY HANDLED. *JS
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT WAS INFORMED BY THE DEALER THAT IT WOULD TAKE BE APPROXIMATELY ONE YEAR OR MORE TO BEFORE THEY COULD PERFORM THE RECALL ON THE VEHICLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/21/14 *BF UPDATED 06/2/2014 *JS.
I HAVE BEEN INFORMED BY MAIL THAT THERE WAS A RECALL INVOLVING THE TRANSMISSION OIL COOLER TUBE. WHEN I CALL THE DEALERSHIP FOR SERVICE, I'M TOLD THEY DON'T HAVE THE PARTS, CAN ONLY ORDER 1 PART A MONTH AND THAT I WOULD HAVE TO WAIT.....BEEN OVER A YEAR NOW. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 17,000.
I GOT A RECALL NOTICE, TOOK THE CAR IN SEVERAL MONTHS AGO. I TOOK MY CAR IN FOR INSPECTION TO DEALER (CHRYSLER, DODGE, JEEP) AND THEY CONFIRMED RECALL AND SAID THEY WOULD HAVE TO ORDER THE PART. DEALER NOW, TWO MONTHS LATER TELLS ME THE MANUFACTURER IS ONLY RELEASING 1 PART A WEEK FOR RECALL CORRECTION. THIS SEEMS TO BE A POOR WAY OF REPAIRING RECALLS AS THE RISK CONTINUES.. DOES CHRYSLER TAKE THESE THINGS SERIOUSLY? *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN , STEERING) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AND THE REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE VIN WAS UNAVAILABLE.
AFTER DISCONNECTING THE BATTERY FOR A PERIOD OF 24 HOURS, RECONNECTED THE BATTERY POSITIVE TERMINAL THEN NEGATIVE TERMINAL. TRIED TO START THE JEEP AND DASH READS HOTOIL, CHECK TPM SYSTEM, SWAY BAR LIGHT AND CHECK/SERVICE ENGINE LIGHT ON AND ENGINE WILL NOT START/ EVEN CRANK OVER. THE KEY FOB WILL NOT UNLOCK OR LOCK DOORS. THE LAST THING IS THAT CANT DISARM JEEP SECURITY SYSTEM. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER UNLIMITED. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN, STEERING) JANUARY 2014; HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE MILEAGE WAS 18,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER OCTOBER 2013. THE DEALER ADVISED THAT THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN,STEERING) HAD EXCEEDED REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER JANUARY OF TWO THOUSAND THIRTEEN. THE DEALER ADVISED THE CONTACT THAT SHE WAS PLACED ON A WAITING LIST AND THE MANUFACTURER PROVIDED ONE REPAIR KIT PART PER WEEK. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE WAS NOT EXPERIENCED. UPDATED 05/28/14 MA
2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION COOLER TUBE RECALL ISSUES. *SMD THE DEALER INFORMED THE CONSUMER THE PART WAS NOT AVAILABLE, AND IT WOULD BE A 2 MONTH WAIT. RECALL # 13V234000. *JB
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) ABOUT SIX MONTH AGO AND THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT MENTIONED THAT HE WAS VERY CONCERNED FOR HIS SAFETY. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAS NOT EXPERIENCE THE FAILURE. THE CURRENT MILEAGE WAS 18,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE DEALER STATED THAT THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 5,000.
I WAS NOTIFIED OF A SAFETY RECALL (N28/ NHTSA 13V-234) OVER THREE MONTHS AGO. I HAVE CALLED THE DEALERSHIP SEVERAL TIMES AND THEY KEEP STATING THAT THE PARTS ARE NOT AVAILABLE. WHAT KIND OF RECOURSE DO I HAVE? *TR
2013 JEEP WRANGLER . CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED WHEN A TONE SOUNDED, THE BRAKE LIGHT, ABS AND STABILITY LIGHTS ILLUMINATED. ALSO THE SPEEDOMETER AND TACHOMETER NEEDLES WENT TO ZERO, AND THE CRUISE CONTROL SHUT OFF, SLOWING THE VEHICLE DOWN INSTANTLY. THE STABILITY AND BRAKE SWITCH WERE REPLACED. *JB
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I TOOK MY VEHICLE IN FOR RECALL ON THE NHTSA CAMPAIGN ID NO. 13V234000 WAS TOLD PARTS HAD TO BE ORDERED. TODAY (3 MONTHS LATER) I WAS NOTIFIED THAT IT WILL BE SEVERAL MORE MONTHS BECAUSE THE MANUFACTURER IS ONLY ALLOWING THE DEALERSHIP TO ORDER 1 PART EVERY 10 DAYS AND I'M STILL DOWN ON THE LIST. I FIND THIS TOTALLY UNACCEPTABLE. AFTER 3 MONTHS I STILL NEED TO WAIT SEVERAL MONTHS TO HAVE A RECALL COMPLETED? *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE PROBLEM HOWEVER, DECLINED TO PROVIDE PART AVAILABILITY INFORMATION TO THE CONTACT. THE CONTACT WAS CONCERNED BECAUSE THE VEHICLE WAS EXHIBITING AN ABNORMAL REDUCTION IN TRANSMISSION POWER. THE FAILURE MILEAGE WAS 60.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE ONLY RECEIVING TWO RECALL REPAIR KITS PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN AN ADEQUATE REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ON FRIDAY MARCH 14, 2014 I WAS DRIVING WITH MY 1 YEAR OLD DAUGHTER ON HARMONY CHURCH ROAD (ROUTE 704) ON MY WAY TO MY SON'S ELEMENTARY SCHOOL. MY DAUGHTER WAS IN A CAR SEAT IN THE BACK SEAT, DIRECTLY BEHIND THE PASSENGER SEAT. WHILE EN ROUTE, MY 2013 JEEP WRANGLER UNLIMITED HIT DRIFTED TO THE SHOULDER OF THE ROAD AND THE PASSENGER SIDE FRONT TIRE WAS PULLED INTO SOFT MUD. I LOST CONTROL OF THE VEHICLE. MY VEHICLE WAS PULLED TO THE RIGHT SHOULDER OF THE ROAD AND I WENT OFF THE ROAD. THE VEHICLE STRUCK A TREE AND VARIOUS BUSHES. THE LOUDOUN COUNTY SHERIFF?S DEPARTMENT AND LOUDOUN COUNTY FIRE AND RESCUE RESPONDED TO THE SCENE. MY HUSBAND AND I RECENTLY PUT LARGER TIRES AND RIMS ON THE JEEP AND A 3? LIFT KIT. MY HUSBAND COMMENTED THAT WITH THE LARGER TIRES AND THE RAISED HEIGHT, THE JEEP WAS MORE DIFFICULT TO CONTROL ON THE ROAD AND I HAD NOTICED THE VEHICLE VISIBLY ?WANDER? ON THE ROAD WHEN I HAD FOLLOWED MY HUSBAND WHILE HE WAS DRIVING THE JEEP. THE SHERIFF?S DEPARTMENT CALLED MY HUSBAND AT HOME AND HE RESPONDED TO THE ACCIDENT SCENE AND TOOK OUR DAUGHTER. I SUSTAINED INJURES IN THE COLLISION, BUT MY DAUGHTER WAS UNHARMED. THE JEEP?S AIRBAGS FAILED TO DEPLOY AND I SUSTAINED A FRACTURED NOSE, FACIAL LACERATIONS, FACIAL CONTUSIONS AND A CONTUSION TO MY STERNUM. I WAS TAKEN BY AMBULANCE TO LEESBURG HOSPITAL AT 224 CORNWALL STREET. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) WERE STILL NOT AVAILABLE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED THE FAILURE. THE CURRENT MILEAGE WAS 18,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE AND THE MANUFACTURER WAS ONLY ISSUING ONE REPAIR KIT EVERY 14 DAYS. THE MANUFACTURE WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) IN NOVEMBER 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/12/2014*LJ
2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL. *SMD THE CONSUMER STATED SHE RECEIVED THE RECALL LETTER IN OCTOBER 2013. TO DATE, THE PARTS ARE STILL NOT AVAILABLE. *JB
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE CRUISE CONTROL WOULD SHUT OFF IF THE VEHICLE HIT A BUMP. ALSO,THE CONTACT STATED THAT WHILE SITTING IN VEHICLE WITH ENGINE OFF, THE DOORS WOULD UNLOCK AND THE SIGNALS WOULD FLASH. BOTH FAILURES HAVE OCCURRED THIRTY TWO TIMES OVER A PERIOD OF SIX MONTHS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 19,900.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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