Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND IT WOULD BE APPROXIMATELY FOUR YEARS BEFORE HER VEHICLE COULD BE REPAIRED WITH THE CURRENT DISTRIBUTION SCHEDULE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THERE ARE NO FAILURES AT THIS TIME. UPDATED 2/11/14*CN
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER'S SIDE DOORS WERE DESIGNED WITHOUT INTERIOR DOOR HANDLES. THE CONTACT STATED THE REAR DOORS HAD TO BE OPENED FROM THE EXTERIOR IN ORDER FOR PASSENGERS TO EXIT THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/11/2014 *BF
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE THREE MONTHS AGO AND THE MANUFACTURER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THE DEALERS WERE PROVIDED ONE REPAIR KIT A WEEK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT SHE HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING ) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION JUNE 2013. THE CONTACT STATED THAT THE DEALER STATED THAT THEY WERE NOT REPAIRING MORE THAN ONE VEHICLE PER WEEK. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A RECALL ON THE TRANSMISSION OIL COOLER TUBE FOR THE ABOVE VEHICLE. THE PARTS ARE ON RESTRICTION AND AS A RESULT CAN ONLY BE ORDERED EVERY 16 DAYS. THEY TYPICAL WAITING LIST IS 10 TO 15 PEOPLE WHICH MEANS I WILL BE WAITING AT LEAST 160 DAYS FOR THIS REPAIR. THE RECALL ACKNOWLEDGEMENT BEGAN IN JUNE 2013. THE COMPANY HAS HAD 6 MONTHS TO STOCKPILE THE PARTS NECESSARY TO MAKE REPAIR RATHER THAN SEND OUT THE NOTICE AND THEN FORCE CUSTOMERS TO WAIT 6 MONTHS, POSSIBLY WITH A FAULTY VEHICLE, FOR THE REPAIR. THIS IS UNACCEPTABLE. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTOFICATION OF NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) SEVERAL MONTHS AGO AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) SEVERAL MONTHS AGO AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE VIN WAS NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND CALLED THE DEALER SEVERAL TIMES. THE DEALER WAS UNAVAILABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART NEEDED TO COMPLETE THE RECALL REPAIR WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/16/14
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DRIVING IN THE COLD & SNOW AT A SPEED OF APPROXIMATELY 25 MILES. ROADS WERE SNOW COVERED WE WERE THE ONLY ONES ON THE ROAD...HEARD A POP AND NOTICED BOTTOM CENTER A CRACK DEVELOP AND WITHIN A COUPLE MINUTES WE HEARD ANOTHER POP AND THE WINDSHIELD CRACKED BILATERAL X2. *TR
2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, IT WOULD BE A MINIMUM OF 40 WEEKS BEFORE THEY WOULD HAVE THE PART IN, BECAUSE THEY COULD ONLY ORDER ONE EVERY TWO WEEKS.
AT THE TIME I FIRST TRIED OUT THE VEHICLE & PRIOR TO PURCHASE THE BATTERY WAS DEAD & IT HAD TO BE "JUMP" STARTED. I REQUESTED THAT A NEW BATTERY BE INSTALLED PRIOR TO DELIVERY. I TOOK DELIVERY & ABOUT A WEEK LATER WENT ON VACATION, DID NOT TAKE JEEP. IT WAS NOT DRIVEN FOR ABOUT 3 WEEKS. WHEN I TRIED TO START IT THE JEEP WOULD NOT START, AS IF THE BATTERY WAS DEAD. I JUMPED IT & CONTINUED TO DRIVE IT, EVERY DAY FOR SEVERAL WEEKS. AFTER A FEW WEEKS, I LET THE VEHICLE SIT FOR A DAY WITHOUT STARTING AND WHEN I TRIED IT WOULD NOT START. 8/19/13 TOOK JEEP TO THE DEALER TO GET PROBLEM WITH ELECTRICAL SYSTEM FIXED. THEY TIGHTENED THE NEGATIVE BATTERY TERMINAL & REPROGRAMMED ONE OF THE COMPUTERS. 9/2/13 JEEP WOULD NOT START, HAD TO JUMP IT. DID NOT RUN IT OR TRY TO START IT YESTERDAY. 9/30/13 JEEP WOULD NOT START & WHEN I JUMPED IT THE UCONNECT SYSTEM WOULD NOT WORK.. TOOK IT TO DEALER. THEY THINK THE RADIO IS DRAWING CURRENT FROM BATTERY. THEY REPLACED RADIO. 10/21/13. JEEP WOULD NOT START AFTER SETTING TWO DAYS. TOOK IT BACK TO JASPER JEEP. THEY ARE GOING TO TRY PUTTING A NEW BATTERY IN IT UNDER THE ASSUMPTION THAT THE PROBLEM MAY BE A BATTERY POST. SERVICE MANAGER CHECKED THE RECORDS AND COULD NOT FIND WHERE A NEW BATTERY HAD BEEN INSTALLED PRIOR TO PURCHASE. 12/30/13 9:15AM TRIED TO START JEEP, IT WOULD NOT START. GOT CLICKING SOUND LIKE LOW BATTERY, INTERIOR DASH LIGHTS WERE ON. THERE WAS A NEW DASH WARNING LIGHT ON, IT IS A RED LIGHTING BOLT. 9:38AM. STARTED IT & AFTER IT WAS CO
THERE HAS BEEN AN ISSUE WITH MY EMERGENCY BRAKE SINCE MY JEEP WAS NEW. IT DOES NOT HOLD ADEQUATELY, AND MUST BE PULLED EXTREMELY TIGHT TO EVEN ENGAGE AT ALL. I HAVE BEEN TOLD BY THE DEALER THAT "THAT'S JUST HOW THEY ARE." I DON'T BELIEVE THIS FOR ONE MINUTE, AND IN FACT FIND IT INSULTING THAT CHRYSLER EXPECTS CONSUMERS TO BELIEVE THIS. I HAVE NEVER OWNED A VEHICLE WHERE THE EMERGENCY BRAKE WON'T HOLD IT. I HAVE FRIENDS WHO DRIVE WRANGLERS TOO AND THEY ALL SAY THE SAME THING. DESIGN FLAW? THIS IS A SAFETY ISSUE WHEN DRIVING A MANUAL AND WOULD LOVE A FUNCTIONING EMERGENCY BRAKE. *TR
IN AUGUST 2013 I RECEIVED SAFETY RECALL N28 / NHTSA / 13C-234 TRANSMISSION OIL COOLER TUB FOR MY 2013 JEEP WRANGLER RUBICON, I RECEIVED A SECOND NOTIFICATION IN OCTOBER 2013. AFTER RECEIVING THE SECOND NOTIFICATION I CONTACTED THE DEALERSHIP WHERE I PURCHASED MY JEEP AND WAS TOLD I WAS THIRD ON THEIR LIST TO HAVE THE SAFETY RECALL COMPLETED. MY SALES REP. EXPLAINED THE REASON FOR THE DELAY WAS CHRYSLER REQUIRES THE DEALERSHIP SEND BACK THE FAULTY TRANSMISSION OIL COOLER TUBE THEY REPLACED BEFORE CHRYSLER WOULD SEND OUT A NEW ONE. HE INFORMED ME I WAS THIRD ON THE LIST FOR JEEPS EFFECTED BY THE RECALL AND ONCE THEY REACHED MY NAME AND RECEIVE A NEW TRANSMISSION OIL COOLER TUBE THEY WOULD CONTACT ME. IN EARLY DECEMBER 2013, I CONTACTED THEM AGAIN AND I'M STILL THIRD ON THE LIST FOR REPLACEMENT. I ASKED WHY I WAS STILL THIRD, HE COULD NOT PROVIDE ME AN ANSWER, BUT INFORMED ME HE WOULD LOOK INTO IT, OVER TWO WEEKS LATER STILL NO ANSWER OR NOTIFICATION. I DON'T UNDERSTAND THE PROCEDURE CHRYSLER IS FOLLOWING, HOWEVER WAITING 4 MONTHS FOR THE REPLACEMENT OF A FAULTY PIECE OF EQUIPMENT SEEMS RIDICULOUS, ESPECIALLY WHEN THE PUBLIC'S SAFETY IS IN JEOPARDY. *TR
THIS PERTAINS TO NHTSA 13V-234. I WAS FIRST NOTIFIED OF THIS BY CHRYSLER IN AUGUST/2013. FINALLY IN NOVEMBER, I WAS ALLOWED TO BRING MY JEEP IN TO THE DEALER FOR INSPECTION. THEY CONFIRMED PARTS MUST BE REPLACED AND THEY WERE ORDERED. NOW I AM INFORMED BY THE DEALER AND A PHONE CALL TO CHRYSLER, THAT THEY WILL ONLY ALLOW THEIR DEALERS TO OBTAIN REPLACEMENT PARTS ONCE EVERY 14 DAYS. I AM FURTHER INFORMED THAT THERE ARE MANY PEOPLE IN FRONT OF ME ON THE DEALER'S LIST SO WITH ONLY BEING ABLE TO ORDER 2 REPLACEMENT PARTS PER MONTH, IT COULD BE MONTHS BEFORE MY JEEP IS REPAIRED. MY WIFE IS AFRAID OF DRIVING THE VEHICLE WITH THIS ISSUE LOOMING. CAN THIS SAFETY RECALL REALLY BE TREATED THIS WAY BY CHRYSLER? IS THERE SOMETHING NHTSA CAN DO? *TR
I HAVE BEEN TRYING SINCE 8/13 TO HAVE THE TRANSMISSION OIL COOLER TUBE REPLACED UNDER SAFETY RECALL N28/NHTSA 13V-234. LOCAL DEALERSHIP IN MANAHAWKIN KEEPS TELLING ME NO PARTS ARE AVAILABLE. CHRYSLER GROUP RECALL ASSISTANCE CENTER HAS BEEN TELLING ME THE SAME. I UNDERSTAND MY TRANSMISSION IS AT RISK WHICH MAY INCREASE MY RISK OF A CRASH. I THINK 4 MONTHS WAIT TIME IS EXTREMELY EXCESSIVE, WITH NO END IN SIGHT. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY UPON STARTING THE IGNITION. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE REQUIRED PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) SEVERAL MONTHS AGO AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A DATE IN WHICH THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY RECOMMENDED THAT HE BE PLACED ON THE RECALL WAITING LIST PROVIDED BY THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THERE WAS A TWO YEAR WAITING LIST FOR THE RECALL REPAIR AND THE MANUFACTURER WAS ONLY SENDING ONE REMEDY PART TO THE DEALER EVERY TWO WEEKS TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED.
RE: SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE IN CONTACT WITH THE POWER STEERING FLUID TUBE WHICH MAY CAUSE A LOSS OF TRANSMISSION FLUID AND RESULT IN A LOSS OF TRANSMISSION FUNCTION WHICH WILL INCREASE THE RISK OF A CRASH. I RECEIVED RECALL NOTICE APPROXIMATELY 2 MONTHS AGO. I CONTACTED THE DEALER (BILLY BENDER CHRYSLER JEEP DODGE) WHERE I PURCHASED THE VEHICLE. THEY STATED THAT THEY HAD ME ON A WAITING LIST TO GET THE REQUIRED PARTS. IT HAS BEEN ONE MONTH WITHOUT NOTICE THAT THE SAFETY RECALL PARTS WERE SUPPOSED TO BE ORDERED SO I CONTACTED THE DEALER AGAIN TO CHECK ON PARTS. DEALER ADVISED ME THAT I WAS CURRENTLY 9TH ON THE LIST TO RECEIVE THE SAFETY RECALL PARTS. HOWEVER, CHRYSLER JEEP WAS ONLY SENDING THE DEALER ONE (1) SET OF PARTS PER MONTH SO IT WOULD BE APPROXIMATELY 9 MONTHS BEFORE THEY WILL HAVE THE PARTS TO FIX MY VEHICLES' SAFETY RECALL. THIS IS UNACCEPTABLE FOR A SAFETY RECALL TO GO 2 MONTHS WITHOUT REPAIR LET ALONE FOR CHRYSLER TO ONLY SUPPLY ONLY ONE PART PER MONTH TO DEALERS WHICH WILL ADD 9 ADDITIONAL MONTHS (SINCE I'M 9TH ON THE WAITING LIST) TO GET A SAFETY RECALL FIXED!!!! *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT HE NOTICED A SMELL OF BURNING OIL WHILE DRIVING FOR EXTENDED PERIODS OF TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.
TL* THE CONTACT OWNS A 2013 CHRYSLER JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER STATED THAT THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
DROVE MY JEEP ABOUT 45 MIN.TO MY SON'S HOUSE TURNED OFF THE KEY GOT OUT OF THE JEEP AND LEFT IT FOR ABOUT 45 MIN. WHEN I CAME BACK TO IT, IT WAS STEAL RUNNING WITH THE KEYS IN MY POCKET. AND IT WAS COVERED WITH STEAM I THOUGHT IT WAS GOING TO CATCH FIRE WE TRIED TO TURN THE MOTOR OFF BY PUTTING THE KEY BACK IN BUT IT STEEL RAN FOR ABOUT 30 MORE MIN. BEFORE WE PULLED THE FUEL PUMP FUSE OUT. JEEP AND THE DEALER I GOT THE JEEP FROM HAS NOT BEEN ABLE TO FIND THE PROBLEM AND HAVE ALMOST CALLED ME A LIAR. I AM AFRAID OF THE JEEP AFTER HEARING ABOUT THE FIRE PROBLEMS JEEP HAS BEEN HAVING. BUY THE WAY THE FAN TO KEEP THE ENGINE COOL WAS NOT RUNNING ANY OF THIS TIME. I DON'T KNOW WHAT THIS JEEP WILL DO NEXT, THAT'S THE SCARY PART. *TR
I WAS REAR ENDED AS I WAS SLOWING DOWN FOR ANOTHER ACCIDENT IN FRONT OF ME,WHEN MY JEEP GOT REAR ENDED THE MOTOR SPEEDED UP AS I WAS PUSHING DOWN ON THE BRAKE PEDAL. I COULD FEEL THE ABS WORKING .ONLY AFTER I HIT THE GEAR SHIFT OUT OF GEAR DID MY JEEP STOP. MY ENGINE CONTINUE TO RUN AT A VERY HIGH RPM. ONLY AFTER I SHUT EVERYTHING OFF AND RESTARTED NEED THE ENGINE RUN NORMAL. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE MANUFACTURER PROVIDED ONLY ONE PART PER MONTH AND THE CONTACT HAD TO BE PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ON A 2013 JEEP WRANGLER WHEN THE TAILGATE WAS OPENED ON A SLIGHT INCLINE THE TAILGATE BROKE THROUGH THE TAILGATE STOPPER THAT CONNECTS THE VEHICLE BODY TO THE TAILGATE AND BENT THE HINGES THAT HOLD THE TAILGATE. JEEP DEALER SAID THE CAUSE WAS OUR NEGLIGENCE. THIS IS A BRAND NEW JEEP. NEGLIGENCE--YOU HAVE TO BE KIDDING. WE SIMPLY OPENED THE TAILGATE AND THE HINGES ARE SO POORLY DESIGNED THEY DID HOT PREVENT THE TAILGATE FROM BENDING THE HINGES. DEALER SIMPLY REPLACED THE TAILGATE STOP AT OUR EXPENSE BUT DID NOT REPLACE THE HINGES. THREE MONTHS LATER WE OPENED THE TAILGATE IN OUR GARAGE AND THE TAILGATE STOPPER BROKE AGAIN. THIS TIME THE DEALER REPLACE THE TAILGATE STOP, THE PLASTIC HINGE COVERS AND THE HINGES AGAIN AT OUR EXPENSE. THIS IS A KNOWN DEFECT DOCUMENTED NUMEROUS TIMES ON JEEP FORUMS AND YET JEEP WON'T ACKNOWLEDGE A POOR DESIGN OF THE TAILGATE HINGES AND DO THE REPAIRS UNDER WARRANTY. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE DEALER ALSO COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED TO CORRECT THE FAILURE WAS ON A MASSIVE WAITING LIST. THE DEALER INFORMED THE CONTACT THAT ONLY ONE REMEDY PART WAS BEING SENT TO THE DEALER EVERY FOURTEEN DAYS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE A 2013 JEEP WRANGLER THAT I RECEIVED A RECALL NOTICE THAT I CAN'T SEEM TO GET FIXED. I CALLED THE DEALERSHIP AND THEY CLAIM NOT TO HAVE THE PARTS FOR THE REPAIR BECAUSE CHRYSLER HAS NOT SENT THEM THE PARTS. I CALLED CHRYSLER ASSISTANCE CENTER AND THEY CLAIM PARTS HAVE BEEN SENT OUT TO DEALERSHIPS. BOTH ARE GIVING ME THE RUN AROUND AND I AM DRIVING AN UNSAFE VEHICLE. I NEED HELP WITH THIS RECALL ISSUE. *TR
SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE JUST CALLED THE JEEP DEALERSHIP IN LEXINGTON PARK, MD TO SCHEDULE THE REPAIR AND THEY PUT ME ON A WAITING LIST. NOT A BIG DEAL BUT IM NUMBER 18 AND THEY ARE GETTING ABOUT ONE PART IN A WEEK. THAT MEANS I HAVE TO WAIT 18 WEEKS? SEEMS CHRYSLER WOULD PUMP OUT THESE PARTS FASTER. *TR
SAFETY RECALL N28/NHTSA 13V-234 - TRANSMISSION OIL COOLER TUBE WHEN I CONTACTED MY LOCAL DEALER ABOUT SCHEDULING THIS RECALL WORK, I WAS TOLD THAT CHRYSLER WAS ONLY SHIPPING 1 REPLACEMENT PART PER WEEK TO THE DEALER AND THEY WERE CREATING A FIRST-COME, FIRST-SERVED LIST TO COMPLETE THE RECALL WORK. CHRYSLER CLAIMS TO BE "SINCERELY CONCERNED ABOUT YOUR SAFETY", YET THEY CAN'T PROVIDE ENOUGH REPLACEMENT PARTS TO ENSURE THE RECALL WORK IS DONE IN A TIMELY MANNER!!! *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND CONTACTED THE DEALER TO HAVE THE VEHICLE SERVICED UNDER THE RECALL. THE DEALER STATED THAT THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE. THE VEHICLE WAS NOT SERVICED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THEY WERE IN THE PROCESS OF MANUFACTURING THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN, STEERING) AND STATED THAT THE PART NEEDED FOR THE RECALL SERVICE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.
WHILE BACKING OUT OF A PARKING SPACE, I WAS MOVING THE SHIFTER TO REVERSE AND HEARD A CLUNK SOUND. IT WAS NOT A SMOOTH SHIFT. IMMEDIATELY THE CHECK ENGINE LIGHT CAME ON. I BACKED THE VEHICLE OUT OF SPACE AND MOVE THE AUTOMATIC SHIFTER TO DRIVE AND HEARD ANOTHER CLUNKING NOISE. THE CHECK ENGINE LIGHT STAYED ON. AS I TRIED TO PICK UP SPEED THE TRANSMISSION WOULD NOT SHIFT AND THE RPM'S WENT HIGHER AND HIGHER. WE DROVE THE CAR UP TO 40 MPH AND THE TRANSMISSION WOULD NOT SHIFT. SO WE DECIDED TO TAKE THE CAR HOME AND NOT OPERATE THE VEHICLE AS THE TRANSMISSION WAS NOT SHIFTING PROPERLY OR NOT AT ALL. *TR
MYSTERIOUS CRACK ON PASSENGER SIDE WINDSHIELD ABOUT 2.5" FROM THE BOTTOM UP AND THEN SPREAD ABOUT 2.5" TO THE RIGHT AND CONTINUES TO SPREAD. NO POINT OF IMPACT NOTED. *TR
I WAS ALL MOST INJURED/KILLED BY 2013 JEEP WRANGLER WITH 6300 MILES ON IT WHEN THE AIRBAG DEPLOYED ON ITS OWN AND CAUGHT ON FIRE. ON SEP 16 2013 AT 2100 MY JEEP WAS CAUGHT IN A RAIN SHOWER WITH THE TOP AND DOORS OFF FOR ABOUT 15 MINUTES BEFORE I GOT OFF WORK, I DROVE IT HOME IN THE RAIN AND PUT IT IN THE GARAGE TO DRY OFF, IT WAS NOT THAT WET SO I THOUGHT I WOULD JUST LET IT AIR DRY,MY DRIVE HOME WAS A LITTLE OVER FOUR MILES. AROUND 2200 I WAS IN BED ON THE PHONE WHEN I LOUD BAG (GUN SHOT I THOUGHT) WENT OFF IN MY GARAGE AND I JUMPED TO CLEAR MY HOME, AS I GOT TO THE GARAGE I SEEN THAT MY AIRBAG WENT OFF AND THE GARAGE CEILING WAS FULL OF SMOKE. THE STEERING COLUMN WAS ALSO SMOKING (I THOUGHT IT WAS ON FIRE) I GOT IT OUT OF MY GARAGE ASP,SO IT DID BURN DOWN MY HOME AND CALLED 911. THE FIRE DEPT CAME AND SAID IT WAS OUT AND I LEFT IT OUT SIDE I COVERED IT UP WITH A CAR COVER FOR THE NIGHT. I THE MORNING I CALLED THE 800 # TO JEEP AND GET IT TOWED TO JEEP DEALERSHIP. AFTER A WEEK JEEP HIRED INSPECTOR TO READ THE COMPUTER. JEEP NOTIFIED ME THAT THEY WILL NOT SAY WHY IT WENT OFF AND IT NOT THERE PROBLEM. PLEASE HELP ME WITH THIS TO KEEP OTHERS FROM GETTING INJURED OR KILLED BY A FAULTY COMPONENTS NOTE THIS IS A JEEP WRANGLER THE IS TRAIL RATED. *TR
I WAS INFORMED OF SAFETY RECALL N28 / NHTSA 13V-234 BACK IN JULY OF 2013 . I CALLED JEEP DIRECTLY IN ORDER TO RESOLVE THIS RECALL ONLY TO BE TOLD THERE ARE NO PARTS AVAILABLE AT THAT TIME.. I CALLED JEEP & MY LOCAL DEALER IN AUGUST 2013 & STILL NO PARTS NOR A RESPONSE TIME... IT IS NOW SEPT 30, 2013 & I AM STILL BEING TOLD NO UPDATES ON WHEN PARTS WILL BECOME AVAILABLE... THIS IS EXTREMELY CONCERNING & AT THE SAME TIME DISTURBING .. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE A/C AND THE RADIO SHUT OFF COMPLETELY WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE HEADLIGHTS WOULD TURN ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC PERFORMED A DIAGNOSTIC BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. THE CURRENT MILEAGE WAS 4,324. THE VIN WAS NOT AVAILABLE.
ON JULY 19TH 2013 I WAS WAITING FOR THE LIGHT BIG GARBAGE CONTAINER TRUCK HIT MY BACK AND THE FORCE I HIT INFRONT OF MY VEHICLE INJURING A PASSENGER . THIS WAS A MULTI VEHICLE ACCIDENT ,I WAS IN THE MIDDLE HIT FROM MY BACK AND MY FRONT HIT INFRONT OF MY VEHICLE. DURING THIS IMPACT MY VEHICLE'S AIRBAG DID NOT DEPLOY IT. I COMPLAINED TO CHRYSLER ,THEY ISSUE A CASE#[XXX] AND INVESTIGATE THE ACCIDENT. ACCORDING TO CHRYSLER THEY SEND TO TECHNICIAN TO TAKE A SENSOR DATA FROM MY VEHICLE AND SEND TO DETROIT FOR FURTHER ANALYSIS. COUPLE OF WEEKS AGO I RECEIVED LETTER FROM CHRYSLER GROUP LLC. THE LETTER CONTENTS ARE THE PURPOSE OF THE AIRBAG IS TO DEPLOY IN THOSE IMPACTS WHERE THE ACCIDENT SEVERITY IS GREAT ENOUGH AND THE FRONT-END CRUSH CANNOT MANAGE ALL OF THE ENERGY OF THE IMPACT AND LOWER THE LONGITUDINAL (FRONT TO BACK) DECELERATION IN THE OCCUPANT COMPARTMENT TO THE DESIRED LEVELS. MY CASE I HAVE FRONT AND BACK IMPACT,MY VEHICLE ALONE $17000.00+ DAMAGE. CHRYSLER REFUSED TO RELEASE THE REPORT TO ME UNLESS I HAVE A LEGAL REPRESENTATIVE. HOW CAN I FIND THAT AIRBAG WASN'T MALFUNCTIONING AND WHAT G-FORCE THAT TRUCK HIT ME. IF YOU NEED ANY INFORMATION REGARDING THESE ACCIDENT I WILL ASSIST YOU WITH BEST OF MY KNOWLEDGE. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND THE PART WAS UNAVAILABLE. THE DEALER AND MANUFACTURER WERE BOTH NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE DRIVER'S SEAT BECAME HOT AND THE DRIVER SAFELY MERGED OFF ROAD. HE THEN NOTICED SMOKE COMING FROM UNDER THE SEAT AND HE EXITED THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION AND WAS DEEMED AS BEING DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 2,400.
TL- THE CONTACT OWNS A 2013 JEEP WRANGLER. A RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) WAS RECEIVED. THE CONTACT ATTEMPTED TO MAKE AN APPOINTMENT BUT WAS INFORMED THAT THE PART WAS UNAVAILABLE AND NO TIME FRAME WAS GIVEN. THE CONTACT HAS NOT EXPERIENCED ANY ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 6000.- LL
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TRAVELING STRAIGHT WHEN HIT BUMP IN ROAD, LOSS OF STEERING OCCURRED WHICH PROPELLED VEHICLE INTO PARKED CAR AND THEN SMALL BRICK WALL IN FRONT LAWN/DRIVEWAY. CAR WAS A TOTAL LOSS. *TR
2013 JEEP WRANGLER RUBICON, CAUGHT FIRE AFTER COMING OFF OF A HIGHWAY. TRAVELING UNDER 30 MPH, I SAW FLAMES UNDERNEATH THE JEEP BEHIND ME ( MY FRIENDS JEEP ). BY THE TIME I NOTICED IT WAS A BALL OF FLAME. I IMMIDIATELY SLAMED ON THE BRAKES AND WAVED HIM DOWN. HE COULD BARELY STOP BECAUSE HIS BRAKES ALSO WENT OUT( HE SAID THE ABS LIGHT FLIPPED ON) MY OTHER FRIEND JUMPED OUT OF THE VEHICLE I WAS TRAVELING IN AND ATTEMPTED HELP SAID FRIEND IN THE WRANGLER. SAME FRIEND HAD A GIANT BUCKET OF WATER IN HIS BED OF THE TRUCK I WAS DRIVING. I GRABBED IT AND RAN TO THE WRANGLER. I LOOKED UNDERNEATH THE JEEP, THE FLAMES WERE SMALLER AND I COULD SEE THAT THE ORIGIN WAS ON TOP OF THE TRANSMISSION. THERE WAS NOTHING I COULD DO, I DIDN'T HAVE A CUP OR A DEVICE TO SCOOP WATER TO PUT THE FIRE OUT. AT THIS TIME I REALIZED THAT THIS WAS A FORM OF CHEMICAL FIRE. SO WATER WOULD HAVE MADE IT WORSE. WE EVACUATED THE AREA SINCE IT WAS SO CLOSE TO THE GAS TANK. I CALLED THE ON BASE COPS AND THE FIRE TRUCKS WERE THERE WITHIN 10. AT THIS TIME THE INTERRIOR WAS ON FIRE, THEY ATTEMPED TO PUT THE FIRE OUT BUT THE GAS TANK HAD RUPTURED. ABOUT 8 GALLONS OF GAS WAS ON ITS WAY OUT OF THE TANK. IT TOOK 2, 000 GALLONS, 2 TRUCKS, 6 FIRE EXTUINGUISHERS, AND AN UNKNOWN REFILL OF WATER FROM ANOTHER WATER TRUCK TO BOTH FIRE TRUCKS TO PUT THE FIRE OUT! I HAVE 90% OF EVERYTHING ON VIDEO. INCLUDING THE AFTER AFFECTS! *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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