Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING), BUT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS WERE ORDERED OVER SIX MONTHS AGO. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I PURCHASED A WRANGLER JEEP SPORT IN 2013 AND HAVE HAD TWO FLATS. IT CAME WITH WRANGLER GOODYEAR 255 75 17 IN TIRES. THE FIRST FLAT I EXPERIENCED WAS SIX MONTHS AFTER I PURCHASED THE JEEP AND IT WAS THE SIDEWALL AND COULD NOT BE FIXED. NOW SIX MONTHS LATER ANOTHER TIRE HAS WENT FLAT AND IT IS ALSO THE SIDEWALL. THIS JEEP HAS LESS THAN 28,000 MILES ON THIS TIRE AND ONLY 15,000 ON THE FIRST TIRE. THESE TIRES COST 290.00 A PIECE, I MEAN REALLY. WHO CAN AFFORD TO CONTINUE PURCHASING TIRES AT THIS COST EVERY SIX MONTHS WHEN THE TIRE IS RATED AT 50,000 MILES. NOW EVERYONE I CALLED SAY ITS NOT UNDER WARRANTY OR NO RECALL BUT SOMETHING IS WRONG WITH THESE TIRES FOR THE SIDEWALLS TO KEEP HAVING FLATS. AND IF I'M NOT MISTAKEN THIS IS AN OFF ROAD VEHICLE ISN'T IT, NOT THAT I'VE EVEN TAKEN IT OFF ROAD. IF THIS IS A PROBLEM WITH OFF ROAD TIRES HOW ABOUT COMING UP WITH A BETTER SIDEWALL FOR GOODYEAR TIRES, JUST SAYING. *TR
I KEEP RECEIVING N28 SAFETY RECALL NOTICES, AND EVERY TIME I CALL MY DEALER TO SCHEDULE AN APPOINTMENT, THEY INFORM ME THAT CHRYSLER IS NOT SENDING THEM ENOUGH PARTS AND I AM ON A WAITING LIST. IT HAS BEEN AT LEAST 8 MONTHS AND I HAVE STILL NOT HAVE THE SERVICE DONE TO CORRECT THIS RECALL. *TR
TL * THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
I HAVE RECEIVED SEVERAL RECALL NOTICES FOR RECALL N28/13V-234, EVERY TIME I RECEIVE A NOTICE I CONTACT MY DEALER NYLE MAXWELL DODGE/CHRYSLER/JEEP OF TAYLOR TEXAS. AND EVERY TIME I AM TOLD THAT THEY HAVE NO PARTS FOR THE REPAIR, AND THEY DON'T EXPECT ANY PARTS IN. THEY DON'T TRY TO ORDER THE PARTS OR SCHEDULE A APPOINTMENT. AND I AM TOLD BY THE SERVICE PERSONEL THAT I CAN KEEP CHECKING IN AND MAYBE I WILL GET LUCKY AND THEY WILL HAVE THE PARTS. THIS IS UNACCEPTABLE, THEY EITHER NEED TO FIX IT OR STOP TELLING ME THERE IS A PROBLEM THAT THEY ARE GOING TO FIX. *TR
RIGHT HAND DRIVE SPORT UNLIMITED. CRUISE CONTROL FAILED TO SET UNTIL AFTER MULTIPLE ATTEMPTS, CRUISE CONTROL DISENGAGED, CRUISE CONTROL REFUSED TO DISENGAGE WHEN APPLYING BRAKES. WINDSHIELD WIPERS INTERMITTENTLY TURN ON BY THEMSELVES. TURN SIGNALS TURN ON INTERMITTENTLY WITHOUT DRIVER INPUT. *TR
I HAVE RECEIVED SAFETY RECALLS BACK TO JANUARY OF THIS YEAR ON GETTING A TRANSMISSION OIL COOLER TUBE ON THE VEHICLE REPAIRED. I HAVE CONTACTED THE DEALERSHIP EVERY TIME AND MULTIPLE TIMES BETWEEN NOTICES. I WAS PUT ON A LONG WAITING LIST. DURING THE PAST ALMOST 7 MONTHS ONE TIME THEY DID HAVE THE PART AND DID SCHEDULE ME FOR AN APPOINTMENT TO HAVE IT REPAIRED BUT I HAD TO MISS THE APPOINTMENT DUE TO ANOTHER CONFLICT. I CALLED RIGHT AWAY TO RESCHEDULE AND THEY INFORMED ME THEY WOULD HAVE TO USE THE PART ON ANOTHER JEEP THEN. THAT WAS OVER 2 MONTHS AGO WHEN THEY THEN TOLD ME I WAS NUMBER 6 ON THE LIST AND IT WOULD BE ABOUT 2 WEEKS NOT 2 MONTHS. THIS IS THE EGOLF DEALERSHIP IN HENDERSONVILLE, NC. *TR
SAFETY RECALL N28/NHTSA 13V-234. NOTIFIED THE DEALER 4 MONTHS AGO THAT I RECEIVED A RECALL. THEY HAVE ORDERED THE PART BUT STILL HAVE NOT RECEIVED IT. THEY STATE THAT CHRYSLER ONLY SHIPS THEM THE PARTS FOR ONE REPAIR A MONTH. IF THEY SOLD ONLY 12 JEEPS A MONTH OVER THE 2 YEARS THE RECALL SPANS THAT WILL TAKE THEM 288 YEARS TO GET ALL THE REPAIRS DONE. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER SPORT. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE WOULD NOT SHIFT OUT OF FIRST GEAR AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE CURRENT MILEAGE WAS 16,052.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE MANUAL CLUTCH FAILED TO SWITCH GEARS. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER REPLACED THE CLUTCH. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 6,858.
RECALL N28 WAS ISSUED IN SEPTEMBER 2013 BUT PARTS ARE STILL NOT AVAILABLE AT MY DEALER, THEY SAID CHRYSLER ONLY GIVES THEM 2-3 REPLACEMENT PARTS PER MONTH AND THEY HAVE 100+ ON THE WAITING LIST SO I MAY NEVER GET THE PART FIXED. *TR
RECALL OF THE TRANSMISSION COOLING TUBE. CALLED SEVERAL TIMES TO BE TOLD THE FACTORY IS RELEASING A LIMITED AMOUNT OF REPAIR PARTS. IT'S BEEN MONTHS SINCE THE FIRST CALL. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. UPDATED 08/12/2014*LJ UPDATED 8/30/2017*CN
"ON THE 2011 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2011 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2011 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING." *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED THREE RECALL NOTIFICATIONS OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED WAS CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT THE MANUFACTURER WAS SENDING ONE PART EVERY NINE WEEKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE WERE NO FAILURES.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO FAILURES AT THIS TIME; HOWEVER, AT TIMES THE CONTACT COULD SMELL A SLIGHT ODOR OF TRANSMISSION FLUID. THE FAILURE MILEAGE WAS 22,000. RK
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED WAS CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN AND STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE RECALL REPAIR WOULD BE PERFORMED. THERE ARE NO FAILURES AT THIS TIME.
NOTIFIED CHRYSLER ON 12/20/13 ABOUT TRANSMISSION OIL COOLER TUBE RECALL. HAVE CHECKED IN THREE TIMES TO SEE IF PART IS AVAILABLE. NO PARTS ARE AVAILABLE FOR RECALL REPAIR. SERVICE DEPT. SAYS I AM ON LIST SO WHEN PART ARRIVES I WILL BE CALLED. APPROXIMATELY I HAVE BEEN WAITING ALMOST 6 MONTHS WITH NO CALL YET. JUST CALLED TODAY AND STILL NO PARTS AVAILABLE. *TR
CHRYSLER HAS RECALLED MY JEEP: SAFETY RECALL N28/NHTSA 13V-234, TRANSMISSION OIL COOLER TUBE. MY DEALER LUCAS CHRYSLER AND JEEP, 1624 NEW JERSEY 38, LUMBERTON, NJ 08048, TOLD ME THAT CHRYSLER ISSUES ONE PART FOR THIS RECALL EVERY 2 WEEKS. THEY ALSO TOLD ME THAT THEY HAVE A LIST OF OVER 25 CUSTOMERS WHO NEED TO HAVE THIS RECALL PERFORMED. AT THAT RATE IT WOULD TAKE ME CLOSE TO A YEAR TO HAVE THIS DANGEROUS CONDITION CORRECTED. I DRIVE 120 MILES/DAY TO AND FROM WORK. THIS DANGEROUS CONDITION IS UNACCEPTABLE. *JS
THIS IS SPECIFICALLY REGARDING THE N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE RECALL. WE HAVE WAITED FOR PERHAPS A YEAR FOR THE SPECIFIED PART TO BE DELIVERED TO THE DEALER. I AM NOW FACED WITH MOVING OVERSEAS WITH THE MILITARY AND CANNOT SHIP MY VEHICLE UNTIL ALL RECALLS ARE REMEDIED. THIS IS UNACCEPTABLE. *TR
TL*THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE NOT AVAILABLE IN ORDER REPAIR THE NHTSA RECALL CAMPAIGN NUMBER: 13V234000 ( POWER TRAIN , STEERING). THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE PARTS DELAY. THERE WERE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT WAS VERY CONCERNED FOR HIS SAFETY BECAUSE THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO HAVE THE RECALL SERVICE UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) PERFORMED. THE DEALER WAS NOTIFIED TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CURRENT MILEAGE WAS 3,160. THERE WERE NO FAILURES.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA NOTIFICATION CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING). THE CONTACT ALSO RECEIVED NHTSA RECALL NOTICE CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/01/14 *BF
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WAS RECEIVING ONE PART PER WEEK. THE CONTACT STATED SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/25/14*CN
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
APPX. NINE MONTHS AGO I RECEIVED A RECALL FOR THE TRANSMISSION OIL COOLER TUBE(N28 / NHTSA 13V-234) I WENT TO DON AVEE DEALER IN PLACENTIA,CA. THEY PUT ME ON A WAITING LIST. I CHECKED WITH THEM THREE OR FOUR MONTHS AGO AND THEY TELL ME THAT JEEP WILL NOT SEND OUT ENOUGH PARTS TO REPAIR THE PROBLEM. I`VE BEEN TOLD WHEN JEEP SENDS THE DEALER THE PART THEY WILL CONTACT WHO EVER IS NEXT ON THE WAITING LIST. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 ( POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
JEEP ISSUED A RECALL LAST JULY 7, 2013, OVER 10 MONTHS AGO, REGARDING THE TRANSMISSION OIL COOLER TUBE, SAFETY RECALL N28/NHTSA 13V-234. I HAVE ATTEMPTED NUMEROUS TIMES SINCE THEN TO SET UP AN APPOINTMENT AT MY LOCAL JEEP DEALER, BOERNE DODGE CHRYSLER JEEP IN BOERNE TX, TO HAVE THIS RECALL PERFORMED AND I HAVE BEEN TOLD EACH TIME THAT THEY DO NOT HAVE THE PARTS TO DO THIS RECALL. THEY WENT ON TO STATE THAT THEY HAVE RECEIVED, AND CONTINUE TO RECEIVE, A VERY LIMITED NUMBER OF THE PARTS REQUIRED FOR THIS RECALL AND THAT I SHOULD PUT MY NAME ON THEIR WAITING LIST FOR THE RECALL PARTS. I PLACED MY NAME ON THE LIST 6 MONTHS AGO BUT HAVE YET TO RECEIVE A PHONE CALL. I CALLED THE CHRYSLER GROUP RECALL CENTER AT 800-853-1403 AND THE CUSTOMER SERVICE REP TOLD ME THE SAME THING THE DEALER DID, THAT THEY HAD VERY LIMITED PARTS AND THAT THEY WERE UNABLE TO DO ANYTHING ABOUT IT AT THIS TIME. I WOULD REQUEST THAT THIS MATTER BE LOOKED INTO, THE RECALL STATES THAT THIS DEFECT MAY INCREASE THE RISK OF A CRASH. SINCE I PLANNED ON LEAVING ON AN EXTENDED TRIP IN THIS VEHICLE I AM HESITANT TO TAKE THAT INCREASED RISK. THANK YOU *TR
I HAVE RECEIVED SEVERAL NOTICES ABOUT THE N28 TRANSMISSION OIL COOLER TUBE RECALL AND HAVE NOT HAD ANY LUCK AT THE DEALER GETTING MY RECALL REPAIRS COMPLETED. EACH TIME I GO IN FOR SERVICE I ASK ABOUT THE STATUS AND EACH TIME I'M TOLD THERE ARE NO PARTS AVAILABLE. I WAS ALSO TOLD THAT THE PARTS FOR THE RECALL ARE ON BACK ORDER AND THE DEALER ONLY GETS 2 KITS IN EACH MONTH. I WAS TOLD THAT I AM IN LINE FOR THE REPAIR BUT THEY COULD NOT TELL ME WHERE I AM IN LINE OR HOW LONG IT WILL BE BEFORE THE REPAIR IS EVEN POSSIBLE. *TR
I HAVE BEEN RECEIVING NOTICES FOR A RECALL FOR ALMOST A YEAR AND THE DEALER IS UNABLE TO REPAIR IT DUE TO LACK OF PARTS. I WENT TO THE DEALER 7 MONTHS AGO, STILL NO REMEDY. *TR
I'VE RECEIVED THREE NOTIFICATIONS BY CHRYSLER GROUP LLC SINCE SEPTEMBER 2013 FOR SAFETY RECALL ON TRANSMISSION OIL COOLER TUBE COMING IN CONTACT WITH POWER STEERING FLUID RETURN TUBE. I'VE CALLED THREE TIMES SINCE SEPTEMBER AND RECEIVED DIFFERENT RESPONSE.PARTS NOT AVAILABLE, TAKEN MY NAME AND NUMBER, WILL GET IN TOUCH, YOU'LL BE ON A LIST, ETC. NO REMEDY APPEARS TO BE AROUND THE CORNER. CHRYSLER OUTLINES WHAT THE DEALER WILL DO TO FIX THE ISSUE. WHAT ACTION NEEDS TO OCCUR FOR THIS TO HAPPEN??? *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
BEEN NOTIFIED THREE TIMES BY CHRYSLER GROUP LLC IN MI USA OF SAFETY RECALL ON THIS NEW WRANGLER AND TO CALL DEALER FOR APPOINTMENT... HAVE CALLED THREE OR FOUR TIMES IN PAST MONTHS SINCE FIRST LETTER AND HAD VARYING RESPONSES... HAVE TO ORDER PARTS, TOOK MY NAME AND NUMBER, WILL SEND YOU A LETTER, WILL CALL, ETC. ALL IN PAST SEVERAL MONTHS. HERE IT IS NEAR SUMMER SEASON AND NO FIX FOR THE WRANGLER. WHAT ARE MY ALTERNATIVES HERE???? BOUGHT SEVERAL WRANGLERS FROM THIS DEALER SO NOT SURE IT'S THEIR DOINGS???? THANKS.... *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER SIX MONTHS AGO AND THE DEALER ADVISED THEY ONLY RECEIVED TWO REPAIR KITS PER MONTH. THE CONTACT WAS PLACED ON A WAITING LIST, WHICH THE CONTACT WAS CONCERNED WOULD EXCEED SEVERAL MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND THAT THEY WERE ONLY RECEIVING 2-3 REPAIR KITS A MONTH. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS NOTIFIED LAST FALL THAT MY VEHICLE WAS UNDER RECALL. THE RECALL HAS TO DO WITH THE OIL COOLER TUBE COMING IN CONTACT WITH THE POWER STEERING RETURN TUBE WHICH MAY CAUSE A FIRE. I HAVE MADE SEVERAL CALLS TO TWO DIFFERENT DEALERSHIPS AND THE BEST THEY CAN DO IS PUT ME ON A "WAIT LIST" BECAUSE DAIMLER IS ONLY RELEASING ONE REPAIR KIT PER DEALERSHIP EVERY 10 DAYS AND I HAVE MANY PEOPLE AHEAD OF ME. IT IS NOW MAY AND STILL NO CALL, HOWEVER, I KEEP GETTING NOTICES TO GET IT DONE. I DON'T UNDERSTAND HOW A RECALL CAN BE PERFORMED IN THIS MANNER. THEY TELL YOU YOUR VEHICLE MIGHT CATCH ON FIRE, BUT YOU HAVE TO WAIT MONTHS TO GET IT FIXED? IT DOESN'T SEEM RIGHT TO ME, SO I CALLED DAIMLER TO COMPLAIN. THEY CONFIRMED THAT THE ONE KIT PER DEALER EVERY 10 DAYS IS CORRECT AND I HAVE TO WAIT. SEEMS LIKE A LAWSUIT WAITING TO HAPPEN TO ME... *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
"SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE" - ANOTHER COMPLAINT REGARDING PATENT DISREGARD FOR CONSUMER SAFETY BY CHRYSLER. I HAVE BEEN WAITING 14 MONTHS FOR RESOLUTION TO THIS ISSUE. THE MANUFACTURER DIRECT ME TO THE DEALERSHIP. THE DEALERSHIP BLAMES THE MANUFACTURER. NHTSA BEARS RESPONSIBILITY AS WELL AS THEY APPARENTLY ARE FAILING TO COMPEL CHRYSLER TO PERFORM. I CERTAINLY DO NOT WANT ANYONE TO SUFFER INJURY DUE TO THIS DEFECT. CAN NOTHING BE DONE TO ACCELERATE THE REPAIR PROCESS? *TR
I HAVE BEEN REGULARLY RECEIVING A NOTICE TITLED "SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE" FROM CHRYSLER MANY TIMES FOR THE PAST YEAR. THE DEALERSHIP HAS NOT MADE ANY ATTEMPT TO PERFORM THE RECALL EVEN THOUGH I HAVE OFTEN TRIED TO SCHEDULED IT. THEY CONTINUALLY TELL ME THAT THEY CANNOT GET THE REQUIRED PARTS FROM THE FACTORY, BUT WHEN THEY DO THEY WILL CALL ME. I CALLED THE FACTORY RECALL ASSISTANCE CENTER (1-800-853-1403) LISTED ON THE RECALL NOTICE AND THE PERSON WHO ANSWERED GAVE ME THE SAME STORY; "CHRYSLER IS HAVING TROUBLE GETTING THE REQUIRED PARTS FROM THEIR SUPPLIER". I AM CERTAIN CHRYSLER HAS THE ABILITY TO BUILD ANYTHING, SO THE FACT THAT THEY SAY THEY CAN'T GET SOME SIMPLE HOSES BUILT IS A RIDICULOUS EXCUSE. IT IS CLEAR THAT CHRYSLER IS NOT RESPONDING SINCERELY TO THIS NHTSA RECALL. PERHAPS, LIKE THE CHEVY IGNITION KEY FOB ISSUE, COST VS SAFETY IS MORE IMPORTANT TO YET ANOTHER AMERICAN AUTOMOBILE MANUFACTURER. NOTE THAT THE CHRYSLER NOTICE DID SAY THAT IF THE DEALER FAILS TO REMEDY THE DEFECT WITHIN A REASONABLE TIME TO FILE A COMPLAINT AT WWW.SAFERCAR.GOV AND THIS FORM IS THE ONLY COMPLAINT FORM I COULD ACCESS FROM THAT SITE. IF THIS IS THE WRONG FORM PLEASE REDIRECT MY COMPLAINT TO THE CORRECT LOCATION. *TR
ADVISED OF A RECALL CONCERNING AN ISSUE WITH A TRANSMISSION OIL COOLER LINE. WENT TO DEALERSHIP TO HAVE REPAIR MADE, WAS TOLD THAT THE MANUFACTURE WILL ONLY SELL 2 OF THE NECESSARY PARTS TO THE DEALER PER MONTH! I WAS PUT ON A WAITING LIST. IT IS NOW ALMOST 6 MONTHS LATER AND THE REPAIR STILL CAN'T BE MADE. *TR
I HAVE NOW RECEIVED THREE RECALL NOTICES ON MY 2013 JEEP WRANGLER UNLIMITED. THESE NOTICES DESCRIBE A PROBLEM WITH THE TRANSMISSION THAT COULD RESULT IN CRASH IF NOT FIXED TIMELY. THE PROBLEM IS THAT CHRYSLER CORPORATION IS NOT PROVIDING THE DEALERSHIPS WITH THE PARTS NECESSARY TO FIX THE PROBLEM. WHY WOULD CHRYSLER NOT PROVIDE THE NECESSARY PARTS TO FIX A PROBLEM BEFORE A CRASH OR MAJOR TRANSMISSION PROBLEM. THE KNOWLEDGE OF THIS RECALL AND MY INABILITY TO GET IT FIXED IN SPITE OF SEVERAL ATTEMPTS TO SCHEDULE THE REQUIRED REPAIRS AT MY LOCAL DEALERS HAS CAUSED ME A GREAT DEAL OF STRESS AND ANXIETY AS THERE IS ALWAYS LURKING IN THE BACK OF MY MIND THE POSSIBILITY OF HAVING A CATASTROPHIC MECHANICAL PROBLEM RESULTING IN A SUDDEN CRASH AND POSSIBLY INJURY OR DEATH TO MY FAMILY AND ME. PLEASE RESOLVE THESE ISSUES IMMEDIATELY. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE TO HAVE NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) PERFORMED ON HIS VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT YET AVAILABLE AND THAT THE MANUFACTURER WAS ONLY DISTRIBUTING ONE REPAIR KIT PER WEEK. THE CONTACT WAS NUMBER 30 ON THE WAITING LIST WHICH MEANT HE WOULD HAVE TO WAIT AN ADDITIONAL 30 WEEKS TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWERTRAIN, STEERING) AND STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS ARE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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