TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED SPORADICALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
2002 Jeep Liberty complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
THE FACT THAT REPLACEMENT AIRBAG MODULES ARE "NA" WITH AN UNKNOWN TIMEFRAME FOR AVAILABILITY SHOULD NOT BE ACCEPTABLE. IF A PRIVATE CITIZEN WAS KNOWINGLY PLACING OTHER (DRIVING) CITIZENS IN DANGER, WHAT WOULD BE THE CONSEQUENCES? INCARCERATION, RESTRICTION, REMOVAL OF LICENSE, OVERWHELMING FINE, ALL OF THE AFOREMENTIONED. MOST LIKELY. SO HOW IS IT THAT A COMPANY TURNING ENORMOUS PROFIT IS ALLOWED TO SKATE ON THIS ISSUE. SHOULD WE ACCEPT THE PITHY "WELL, SAFETY IS OUR MAIN CONCERN, BUT WE ARE WAITING ON REPLACEMENT PARTS FROM A SUPPLIER"....I DON'T THINK SO. CHRYSLER SHOULD BE COMPELLED LEGALLY TO TURN THEIR VAST PROFIT-DRIVEN RESOURCES INTO SECURING THE PARTS EVEN IF THEY HAVE TO FACTORIZE THEMSELVES AND PRODUCE THEM. OR ARE WE (AND YOU) JUST COMPLIANT SHEEP ACCEDING TO THE OCCASIONAL SLAUGHTER?
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL LEAK RECALL NOTICE AND VEHICLE FRAME CORROSION PROBLEMS. *SMD THE CONSUMER STATED WHEN THE PARTS FOR THE RECALL FINALLY ARRIVED, SHE WAS INFORMED THE RECALL COULD NOT BE PERFORMED BECAUSE THE FRAME WAS CORRODED. THE DEALER STATED TO REPAIR THE FRAME WOULD BE AN ADDITIONAL COST. RECALL # 13V252000. *JB
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, WHICH RESULTED IN THE VEHICLE FAILING THE STATE INSPECTION. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE REMEDY FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,906.
2002 JEEP LIBERTY SUDDENLY ACCELERATED AT 10 MILES IN SMALL PARKING LOT TO FULL THROTTLE AT MAXIMUM SPEED REAR BRAKES SPINNING, AND SMOKE FROM REAR, BRAKES FAILED LASTED 2 SECONDS; VIOLENT SUDDEN ACCELERATION CAUSING FATAL ACCIDENT. DRIVING WITH 20YRS OF CLEAN SPOTLESS DRIVING RECORD. JEEP TOTALED, NO AIRBAG DEPLOYED. 10/4/14. SEVERE INJURIES; CRITICAL INJURIES.
#1 DRIVER, #2 PASSENGER AND #3 PERSON DRIVING VEHICLE THAT HIT US. FEB 10TH, 2015 #1 WAS HIT BY #3, AIR BAG ON DRIVER SIDE DEPLOYED CAUSING A 6-8 INCH CUT ON THE RIGHT BREAST, #1 HAD STITCHES. #2 PASSENGER AIRBAG DID NOT DEPLOY, BUT PASSENGER HAS A HEMATOMA ON IS LEFT EYE WHICH IS EFFECTING HIS SIGHT IN THAT EYE.
SAFETY RECALL NOTICE RECEIVED, YET NO ACTION BY CHRYSLER TO PROVIDE REPLACEMETN PARTS TO DEALERS. OCR RECALL RECEIVED, YET FCA DELAYS DELAYS DELAYS WITH NO REPLACEMENT PARTS TO DEALER. THIS IS LONG OVERDUE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. IMMEDIATELY AFTER STARTING THE VEHICLE, THE AIR BAG LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 7/21/15*CN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A SAFETY RECALL NOTICE OVER ONE YEAR AGO FOR A DEFECTIVE OCCUPANT RESTRAINT CONTROL MODULE. I IMMEDIATELY CALLED THE LOCAL JEEP DEALER TO SCHEDULE AN APPOINTMENT FOR REPAIR; HOWEVER, THEY STATED THAT REPLACEMENT PARTS WERE NOT YET AVAILABLE. I CALLED ONE MONTH AGO, AND, AGAIN, PARTS WERE NOT AVAILABLE. FOR THE LAST 3 WEEKS, MY AIRBAG LIGHT HAS BEEN LIGHTING UP FOR LONG PERIODS. PLEASE ADVISE.
THE SUNROOF STOPPED CLOSING ALL THE WAY. BITS OF PLASTIC STARTED FALLING OUT. IT WAS STUCK OPEN FOR OVER A YEAR AND I FINALLY WAS ABLE TO LOOK INTO IT. THE TRACK IS BROKEN WITH NO INCIDENT OR CAUSE. IN RESEARCHING ONLINE, I DISCOVERED THAT MANY PEOPLE HAVE HAD THE SAME ISSUE AND THAT THESE SUNROOFS ARE PRONE TO FLYING OFF WHILE DRIVING ON THE FREEWAY. THIS SHOULD BE A RECALL AS IT IS AN UNSAFE CONDITION AND AN EXTREMELY COSTLY REPAIR FOR THE CONSUMER. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR SEAT BELT BUCKLES FOR THE PASSENGER, DRIVER, AND THE MIDDLE SEAT BELTS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BUCKLES WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. IN ADDITION, THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V04600 (AIR BAG) WAS RECEIVED IN JANUARY OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 160,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 5 MPH AND MAKING A TURN, A LOUD CLUNKING NOISE EMITTED FROM THE FRONT END OF THE VEHICLE. THE FRONT PASSENGER SIDE LOWER BALL JOINT DETACHED COMPLETELY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND REMAINED AT THAT LOCATION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V460000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE GEAR SELECTOR FAILED TO MOVE INTO THE DRIVE POSITION. THE CONTACT HAD TO APPLY FORCE TO THE GEAR LEVER IN ORDER TO SHIFT THE VEHICLE INTO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS WAS UNKNOWN.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 13V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE RECALLS REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE PROBLEMS. *SMD
I WAS DRIVING DOWN THE HIGHWAY AND I DON'T REALLY REMEMBER THE MOMENT BEFORE THE ACCIDENT BUT I LOST CONTROL OF MY CAR AND HIT THE MEDIAN BARRICADE HEAD ON AND FROM THERE MY CAR KEPT GOING ACROSS THE HIGHWAY OFF TO THE GRASS AREA. I WAS THE ONLY ONE INJURED AND TAKEN TO THE HOSPITAL. MY CAR IS RUINED AND I FACED A BROKEN NOSE, BACK, KNEE, KNOCK, HEAD, AND SHOULDER BRUSHING AND PAIN, AND NOW I KEEP HAVING A SHORT TERM MEMORY ON SOME OCCASIONS. I ALSO GET NAUSEATED WHEN K GET IN A VEHICLE AND GET TERRIFIED WHEN I'M WITH SOMEONE DRIVING DOWN THE STREET. I HAVE NO VEHICLE AT THE TIME, IT'S BEEN ALMOST TWO AND A HALF MONTHS AND I HAVEN'T HAD ANY HELP WITH ANYTHING. I AM A FULL TIME COLLEGE STUDENT WORKING A PART TIME JOB, MY SISTER OR BOYFRIEND HAVE TO TAKE ME TO WORK AND SCHOOL, IT'S GETTING PRETTY TIRING FOR THEM TO TAKE ME EVERYWHERE. I WORK ABOUT 15 MINUTES AWAY FROM MY HOME AND IT'S DIFFICULT FOR THEM TO TAKE ME WHEN THEY HAVE SCHOOL AND WORK ON THOSE DAYS. THE AIR BAGS IN MY JEEP DID NOT DEPLOY, IT WENT IN FOR THE RECALL AND YOU CAN LITERALLY SEE THE SENSORS, THE CLEARLY SHOULD HAVE DEPLOYED. MY JEEP HAD NO ENGINE OR AIR BAG CODES OF ANY KIND.. SO WHY DIDN'T THEY GO OFF?! I'M TERRIER THAT IM GOING TO LOOSE MY JOB AND NOT AFFORD TO PAY RENT OR BILLS. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I MOVED TO A SMALL TOWN. I HAVE RECEIVED THREE RECALL NOTICES. THE NEAREST DEALERSHIP THAT CAN SERVICE MY JEEP CONTINUES TO TELL ME " THOSE PARTS ARE NOT AVAILABLE ". AFTER THAT, NO ONE WOULD BOTHER TO EVEN RETURN MY EMAILS. I REALIZE THEY MAKE NO MONEY PERFORMING A RECALL, BUT WHY AM I TO BE PUNISHED? I FOUND A DEALERSHIP IN MEDFORD OREGON, ABOUT 120 MILES AWAY, LEFT MY INFORMATION AND I AM WAITING FOR A RESPONSE FROM THEM. THE RECALL OF MY BALL JOINTS WAS FIXED IMMEDIATELY. I LIVED IN A LARGE AREA. SO NOW WITH THREE NEW RECALLS AND NO ONE TO FIX THE ISSUES, WHAT CAN I DO? DO YOU HAVE ANY INFLUENCE OVER THESE DEALERSHIPS TO MAKE THEM FIX THE PROBLEMS? THE WAY IT STANDS NOW MY STEERING WILL GO OUT JUST AS MY AIRBAG DEPLOYS, CAUSING SOMEONE TO REAR END ME, AND WITH THE NEW FAULTY GAS TANK RECALL, A COLLISION WILL ENSUE THUS BLOWING UP MY JEEP, ME, THE FAULTY AIR BAG, AND THE RECALLED STEERING MECHANISM! I DON'T LOOK GOOD IN " BLOWN UP". ANYTHING YOU CAN DO WOULD BE HELPFUL. THANK YOU! *TR
THE 2002 JEEP LIBERTY WE BOUGHT FOR MY WIFE BACK IN 2010 FROM WE THOUGHT WAS A VERY GOOD HONEST CAR DEALER WILL NOT NAME THIS PERSON, BUT I ENDED UP PLACING A BRAND NEW WATER PUMP WITHIN DAYS OF BUYING, THEN A NEW RADIO PART FROM THE DEALER NOT CHEAP EITHER, THEN THE HOOD SUPPORTS ONE WAS BAD AND THE HOOD FELL ON MY HEAD SO I BOUGHT 2 MORE NOT CHEAP ALL THE OEM- PARTS, NOT LONG AFTER THAT HAD NEW SUV TIRES THE TYPE IT USED, HAD TO BUY THE BOOK THAT GOES WITH THE JEEP FROM DEALER ALMOST $100 JUST FOR THE BOOK. WE STILL KEPT THE JEEP IT WAS PAID FOR, THEN I PLACED NEW BRAKES PADS AND TURNED THE FRONT ROTORS TOO, BOUGHT NEW CHROME LUG NUTS THE TIRE PEOPLE MESSED UP SEVERAL OF MY LUG NUTS, HAD CHROME LUG NUTS PLACED, THEN WE-STARTED GETTING THESE SAFETY RECALLS IN THE MAIL HARD FOR US TO DO WITHOUT A WAY OF GOING, BUT THE DRIVE SHAFT DROPPED OUT WHILE MY BROTHER - IN- LAW WAS TEST DRIVING IT TO FIND OUT WHAT WAS MAKING A BAD ROARING SOUND FROM UNDER THE JEEP, WHEN HE TURNED THE JEEP AROUND TO GO BACK TO HIS SHOP THE DRIVE-SHAFT DROPPED OUT ON THE GROUND, I WAS SHOCKED AS WELL AS HIM TOO. AND MY WIFE WHAT ELSE IS GOING TO HAPPEN WITH THAT JEEP.I NEVER HEARD OF SO MANY RECALLS FOR ONE 2002 JEEP LIBERTY I HAVE NEVER SEEN OR HEARD OF WHAT IS NEXT.? MY WIFE NOW DRIVES THE JEEP WITHOUT THE DRIVE SHAFT THAT CAME LOOSE AND DROPPED OUT. NOW IT'S JUST A 2 WHEEL DRIVE JEEP NOT 4X4.I'M VERY UPSET WITH ALL THAT HAS GO WRONG WITH THIS JEEP, WE'VE HAD IT ALMOST 5 YEARS AND HAVEN'T PUT MAYBE 10
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN COMING TO AN IDLE SPEED AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT MENTIONED THAT EXCESSIVE FORCE WAS REQUIRED ON THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE THROTTLE BODY NEEDED TO BE CLEANED AND THE IDLE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS NOT AVAILABLE. UPDATED 5/26/15*CN THE CONSUMER WAS INFORMED THE BRAKE AND ACCELERATOR PEDAL WERE TOO CLOSE TOGETHER. UPDATED 06/18/15*JB
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING UP A HILL AT 15 MPH IN INCLEMENT WEATHER, THE REAR END OF THE VEHICLE SPUN OUT AND THE VEHICLE FLIPPED OVER INTO AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED WHIPLASH AND THE PASSENGER SUSTAINED WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND WAS WAITING ON INSTRUCTIONS FROM THE DEALER AND THE MANUFACTURER TO INVESTIGATE THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER:12V527000 (AIR BAGS). THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/15/15*CN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT 55 MPH , THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 174,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE FRONT DRIVER SIDE TIRE DETACHED FROM THE VEHICLE CAUSING THE DRIVER TO LOSE CONTROL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS:13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED INTERMITTENTLY FOR AN EXTENDED PERIOD OF TIME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 5/12/15*CN UPDATED 10/4/2017*CN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WE JUST HAD THE TRAILER HITCH RECALL INSTALLED ON THIS JEEP LIBERTY. HOW COULD CHRYSLER'S TRAILER HITCH INSTALLATION BE APPROVED AS A PROTECTION FOR THE GAS TANK. ONLY THE RECEIVER STICKS DOWN IN THE MIDDLE OF THE TANK. THE TRAILER HITCH DOES NOT HAVE A REINFORCEMENT BAR BOLTING TO THE FRAME WELL IN FRONT OF THE TANK TO AVOID AN INCIDENT THAT COULD CAUSE TANK RUPTURE. THIS FIX IS TOTALLY INADEQUATE TO AVOID TANK RUPTURE. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/28/15 *TA UPDATED 7/7/2015 *JS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000.
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD THE CONSUMER REFERENCED RECALL 15V046000, 12V527000 AND 13V252000. *JB
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
I RECEIVED A NOTIFICATION OF THE DEFECT IN THE OCCUPANT RESTRAINT CONTROL MODULE A COUPLE OF YEARS AGO AND EVERY TIME THAT I CALLED THE DEALER, THEY ADVISED THAT THEY DID NOT HAVE THE REPLACEMENT PARTS. I CALLED THEM TODAY AND THEY TELL ME ON 3/25/15 THAT THEY NOW HAVE THE PARTS BUT CANNOT REPAIR THE VEHICLE UNTIL 8/7/15. ALSO - I NEED TO HAVE THE "TRAILER HITCH" INSPECTED AND LIKELY REPLACED TO AVOID FUEL LEAKAGE IF THERE WERE A REAR-END ACCIDENT. THIS IS COMPLETELY UNACCEPTABLE. WHAT IS THE POINT OF "RECALLING" VEHICLES WHEN THEY CANNOT BE REPAIRED IN A TIMELY FASHION? SO I SHOULD JUST FEEL GLAD THAT I HAVE A REASON TO SUE SOMEONE IF A FAMILY MEMBER IS TERRIBLY INJURED OR DIES IN A CRASH IN THE INTERIM COUPLE OF YEARS. PLEASE PROVIDE ME WITH AN ACCEPTABLE RESOLUTION TO THIS PROBLEM. I EXPECT SOME SORT OF AN ANSWER!
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WA NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHEN RETURNING HOME FROM WORK ONE EVENING, MY HEADLIGHTS FLICKERED ON AND OFF AND THEN COMPLETELY SHUT OFF. I HEARD A CLICKING SOUND DOWN IN THE DASHBOARD WHICH MAY HAVE BEEN A RELAY. AFTER PULLING OVER TO THE SIDE OF THE ROAD, I OPENED MY DRIVER'S SIDE DOOR AND NOTICED MY DOME LIGHT WAS OUT AS WELL. MY DASHBOARD LIGHTS STAYED ON WHILE MY HEADLIGHTS AND DOME LIGHT WAS OFF. THIS SAME INCIDENT HAS HAPPENED MORE THAN 8-10 TIMES. THE FLICKERING OF HEADLIGHTS ANNOYS DRIVERS AHEAD OF ME AND I'M CONCERNED THEY WILL BECOME RAGED, NOT TO MENTION THE DANGER OF THE HEADLIGHTS GOING OFF WHILE DRIVING. I HAD A JEEP DEALERSHIP INVESTIGATE AND PERFORM A DIAGNOSTIC TEST AND NOTHING SURFACED. I HAD THEM REPLACE THE LOW BEAM RELAY SINCE I HAD READ SEVERAL REPORTS OF THIS SAME PROBLEM ON THE WEB AND SOME GUESSED IT MAY BE THE RELAY. WELL, I CAN TELL YOU THAT THE PROBLEM IS NOT RESOLVED AFTER REPLACING THE LOW BEAM RELAY AS THE HEADLIGHTS ARE STILL GOING OFF. NHTSA, PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY HURT. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE WARNING LAMP ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), 15V046000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY DAUGHTER WAS DRIVING WHEN HER BACK WINDOW FELL DOWN AND SCARED HER. SHE IS 16 YEARS OLD AND NOT VERY COMFORTABLE WITH DRIVING ANYWAY. SHE WAS ABLE TO PULL TO SIDE OF THE ROAD. SINCE THIS TIME ANOTHER WINDOW HAS FELL DOWN. WE JUST PURCHASED THIS CAR FOR HER AND AM REGRETTING IT NOW. I HAVE READ SO MANY COMPLAINTS ABOUT THESE WINDOWS AND THERE HAS BEEN NO RECALL. I AM SO SURPRISED!!! WE DON'T HAVE MONEY TO THROW AWAY!! *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THERE WAS CORROSION AROUND THE AREA WHERE THE HITCH WAS SUPPOSED TO BE ATTACHED AND THE CONDITION OF THE VEHICLE DID NOT SUPPORT PROPER INSTALLATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,462. UPDATED 5/11/15*CN THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND THE INSPECTOR TOOK PHOTOS. THE RECALL WAS CLOSED. THE VEHICLE WAS NOT REPAIRED. UPDATED 09/16/2015 *JS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE LIGHT FLASH ON AND OFF. AIR BAG LIGHT STILL ON, THE POWER WINDOW OF BAG DOOR DON,T WORK, THE REAR CARGO DOOR DON,T OPEN, THE STOPPER RUBBER CLOSE THE SHOCK ABSORBER (FRONT) BLOW AWAY, ETC ETC ETC ARE FACTORY DEFECTS ALL, THE LIBERTY IS A JUNK, THE CIA SHOULD TAKE BACK AND REFUND THE MONEY. *TR
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Jeep Liberty → · Every Liberty year → · How the figures are calculated →