Page 6 of 37 · complaints 251–300 of 1,808

2002 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Air Bags
Filed Aug 25, 2015161,000 milesWV

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.

Air Bags
Filed Aug 25, 2015160,000 milesFL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE AN APPOINTMENT WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED ON THE RECALL AS THE AIR BAG WARNING ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 160,000. MA 10/8

Suspension
Filed Aug 24, 2015200,000 milesTN

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 15V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

Air Bags
Filed Aug 24, 2015116,000 milesNC

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Air Bags
Filed Aug 20, 2015MI

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVIED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILIABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 19, 2015OH

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 15V046000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Air Bags
Filed Aug 18, 2015DC

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Aug 18, 2015TX

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/23/15

Suspension
Filed Aug 18, 201570,000 milesAZ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 10 MPH MAKING A RIGHT TURN, THE VEHICLE MADE A GRINDING NOISE, LUNGED FORWARD, AND STOPPED IN THE MIDDLE OF AN INTERSECTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BALL JOINTS ON THE FRONT PASSENGER SIDE FAILED AND DAMAGED THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION), 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. MA 10/5 *CN

Air Bags
Filed Aug 18, 2015139,000 milesNC

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN A RECALL AND THAT THE CONTACT WOULD RECEIVE A NOTICE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.

Unknown or Other
Filed Aug 12, 2015135,000 milesKS

WIFE WAS GETTING GAS, WENT TO START THE VEHICLE AND IT WOULD NOT START, BATTERY IS GOOD, KEY TURNS ON AND EVERYTHING POWERS UP. BENCH TESTED THE STARTER AND IT IS FINE, IT JUST WONT START. HAVE CHECKED ONLINE AND THERE ARE SEVERAL THOUSAND OWNERS WITH THE SAME ISSUE.

Vehicle Speed Control
Filed Aug 11, 2015103,498 milesMD

ON JULY 23, 2015, WHILE DRIVING ON THE INTERSTATE HIGHWAY, AT APPROXIMATELY 55 MILES/HOUR, THE ODOMETER, SPEEDOMETER AND CRUISE CONTROL SIMULTANEOUSLY STOPPED WORKING FOR NO APPARENTLY KNOWN REASON. WHEN ARRIVING AT MY DESTINATION IN ANOTHER STATE, (APPROX. 60 MILES), I RESEARCHED THE INTERNET FOR POTENTIAL PROBLEMS. A NUMBER OF OTHER 2002 JEEP LIBERTY OWNERS HAD EXPERIENCED SIMILAR PROBLEMS. ADDITIONALLY, SEVERAL OWNERS HAD EXPERIENCED ENGINE STALLING WHEN BRAKING AT A STOPLIGHT OR INTERSECTION. ON JULY 28, 2015, WHEN TRAVELING ON AN INTERSTATE HIGHWAY, I PULLED OFF TO THE SAFETY LANE TO TAKE A TELEPHONE CALL. WHILE I WAS SLOWLY PUSHING ON THE BRAKE PEDAL TO MOVE SAFELY TO CURB LANE, THE ENGINE STOPPED WORKING, AS DID MY STEERING. QUICK THINKING - HAVING READ PRIOR OWNERS' COMMENTS - TOLD ME TO PUT THE CAR IN NEUTRAL AND TURN THE IGNITION KEY ON. THAT WORKED! I GOT THE CAR SAFELY TO THE SIDE LANE. I AM IN THE PROCESS OF GETTING PROBLEMS CORRECTED; HOWEVER, OTHER OWNERS HAVE STATED THAT THE PROBLEM OF STALLING PERSISTS.

Air Bags
Filed Aug 7, 2015140,000 milesNJ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Air Bags
Filed Aug 6, 2015150,000 milesFL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000...UPDATED 11/05/15 *BF

Air Bags
Filed Aug 6, 2015FL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/19/2015 UPDATED 11/05/15.*JB

Structure
Filed Aug 4, 2015160,000 milesIA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE TECHNICIAN STATED THAT DUE TO EXCESSIVE RUST AND CORROSION THE RECALL REMEDY COULD NOT BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

Vehicle Speed ControlCrash
Filed Aug 4, 20152,000 milesMI

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED BUT THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. AS A RESULT THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS A POLICE REPORT FILED AND NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE FRONT END WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

Air Bags
Filed Aug 3, 2015MA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ

Air Bags
Filed Jul 31, 2015AK

AIR BAG STAYS ON. I TOOK TO DEALER IN FAIRBANKS, AK. WAS TOLD THERE'S A RECALL BUT NO REMEDY YET. HOWEVER, THEY COULD FIX IT FOR $1,000. SINCE I DID NOT CHOOSE TO PAY $1,000, THEY MADE ME SIGN A FORM INDICATING I'M AWARE THAT THE AIRBAGS MAY NOT DEPLOY IN AN ACCIDENT. HOW IS IT THEY CAN FIX IT IF I FORK OVER $1,000 BUT NOT ABLE TO AS A RECALL? SO NOW I'M GOING DRIVE FOR MONTHS UNTIL THEY GET A REMEDY JUST LIKE THE HITCH PROBLEM. BOTH OF WHICH ARE SERIOUS SAFETY ISSUES.

Air Bags
Filed Jul 30, 2015GA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/25/15

Air Bags
Filed Jul 29, 2015115,000 milesNJ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE APPROXIMATE WAIT TIME FOR THE RECALL PART TO BECOME AVAILABLE WOULD BE TWO YEARS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Air Bags
Filed Jul 28, 2015FL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 15V046000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAITED FOR AN EXTENDED PERIOD OF TIME AND TWO OF THE THREE RECALLS HAD NOT BEEN COMPLETED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 28, 2015AL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION), 12V527000 (AIR BAGS), 15V046000 (AIR BAGS), AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 28, 2015131,000 milesNY

RECALL 15V-046 IT HAS BEEN 7 MONTHS WITH NO REMEDY IN SIGHT. THIS RECALL SHOULD BE ADDED TO THE NHTSA SUIT AGAINST FIAT CHRYSLER AUTOMOTIVE. WE ARE DRIVING POTENTIAL TIME BOMBS AS THE AIR BAG COULD DEPLOY AT ANY GIVEN MOMENT CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE, NOT ONLY HARMING THE OCCUPANTS BUT ALSO OTHER PEOPLE NEARBY.THE NHTSA HAS A DUTY TO PUSH THIS MANUFACTURER TO MAKE THESE REPAIRS A TOP PRIORITY OR GET THESE VEHICLES OFF THE ROAD.

Air Bags
Filed Jul 27, 2015FL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 27, 201580,000 milesOR

I KEEP MY CAR PARKED IN AN ENCLOSED GARAGE WHEN IT IS NOT BEING DRIVEN. ONE MORNING, I WENT INTO THE GARAGE TO DRIVE MY CAR TO WORK. I USED MY REMOTE TO OPEN MY CAR DOOR. I THEN NOTICED THAT THE BACKSEAT PASSENGER WINDOW, IMMEDIATELY BEHIND THE DRIVER SIDE WAS ROLLED DOWN. I KNOW I HAD NOT ROLLED IT DOWN. I GOT IN THE CAR AND PUSHED ON THE BUTTON TO RAISE THE WINDOW. THE WINDOW RATTLED AND GROANED WITH AN ELECTRICAL SOUND. I LOOKED AT THE WINDOW - IT HAD NOT ROLLED UP. I HAD TO GET TO WORK, SO I DROVE MY CAR WITH THE WINDOW IN THAT SHAPE. WHEN I GOT TO WORK I ASKED A CO-WORKER TO HELP ME TAPE IT UP. SO THEN, MY WINDOW WAS MANUALLY PUSHED UP BY TWO PEOPLE TRYING TO PUSH IT UP FROM THE INSIDE AND THE OUTSIDE. THEN TAPE WAS APPLIED TO THE WINDOW TO HOLD IT UP, BUT IT STARTED TO SLIP DOWN. SO THE PERSON WHO WAS FIRST HELPING PUT A PIECE OF CARDBOARD ON THE INSIDE PART OF THE WINDOW, SAYING THAT WOULD PREVENT IT FROM FALLING DOWN. IT WORKED FOR AWHILE, BUT THEN THE CARDBOARD SLIPPED DOWN INTO THE WINDOW. SO THEN, I FOUND TWO BIGGER PIECES OF CARDBOARD TO HOLD IT IN THE CLOSED POSITION AND WE TAPED SOME MORE. IT IS NOW TAPED UP AND SO FAR IS HOLDING, BUT AS RAIN MAY COME, IT WILL PROBABLY FALL AGAIN. I CALLED JEEP AND ASKED HOW THIS COULD BE REPAIRED. THEY TOLD ME IT WOULD COST ABOUT $400. I DON'T HAVE A SPARE $400 TO SPEND ON A CAR THAT HAS HAD A MASSIVE NUMBER OF PROBLEMS AND HAS COST ME THOUSANDS OF DOLLARS IN REPAIRS OVER THE YEAR. THEN THE NEXT THING THAT HAPPENED WAS THAT THE

Air Bags
Filed Jul 27, 2015AZ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 27, 2015UT

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 27, 2015PA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body
Filed Jul 27, 2015160,000 milesIA

REAR LIFT GATE WINDOW UNLATCHES ON IT'S OWN, WHETHER THE VEHICLE IS RUNNING OR NOT. THE CHRYSLER SERVICE DEPARTMENT WAS WELL AWARE OF THE PROBLEM, AND TOLD ME THAT THE SWITCH IN THE LATCH CAN ACTIVATE ON IT'S OWN, AND THAT THE LATCH WOULD NEED TO BE REPLACED. PAID OVER $180 FOR A NEW SWITCH AND 5 MONTHS LATER, THE WINDOW IS POPPING OPEN ON ITS OWN AGAIN. BESIDES LETTING IN THE COLD IN THE WINTER, HEAT IN THE SUMMER, WE ARE ALSO EXPOSED TO EXHAUST FUMES WHEN THIS IS OPEN. IT'S CURRENTLY BEING HELD SHUT (BUT NOT SEALED) WITH A TIE STRAP.

Air Bags
Filed Jul 24, 2015NM

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAG INFLATER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO ADDRESS THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 22, 2015CA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/25 UPDATED 10/06/15*JB

Air Bags1 injured
Filed Jul 18, 2015151,288 milesOK

ON JULY 15, 2015 I WAS TRAVELING ON A 4 LANE ROAD, IN TOWN AT APPROXIMATELY 35 MPH WHEN THE AIRBAGS IN MY 2002 JEEP LIBERTY SPONTANEOUSLY DEPLOYED. THE ROAD WAS SMOOTH, I HADN'T HIT MY BRAKES, OR STRUCK ANYTHING WHEN THEY DEPLOYED. FORTUNATELY THERE WAS A COUNTY DEPUTY SHERIFF 2 VEHICLES BEHIND MY WHO STOPPED TO OFFER ASSISTANCE AND CALL EMS. MY INJURIES WERE MINOR. BRUISING FROM MY ELBOW TO MY WRIST ALONG WITH CUTS AND SCRAPES ON MY RIGHT ARM. I WENT TO THE ER FOR AN X-RAY BECAUSE OF THE IMMEDIATE SWELLING AND THE EMT WHO ARRIVED AT THE SCENE RECOMMENDED IT TO RULE OUT A BROKEN ARM. I CONTACTED CHRYSLER, WHO INFORMED ME THAT MY JEEP WAS PART OF THE #R06 RECALL WHICH INVOLVED THE RANDOM DEPLOYMENT OF AIRBAGS, AND WHILE THEY CAN REPAIR MY AIRBAGS AND DASH, THEY CAN'T FIX THE MODULE THAT ACTUALLY CAUSED MY AIRBAGS TO DEPLOY. THOSE PARTS ARE NOT AVAILABLE AT THIS TIME. IN OTHER WORDS, MY NEW AIRBAGS COULD DEPLOY AGAIN WITHOUT WARNING. I RECEIVED A RECALL LETTER REGARDING THIS PROBLEM MONTHS AGO AND WAS TOLD AT THE TIME THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE PROBLEM. I NO LONGER FEEL SAFE IN MY JEEP.

Air Bags
Filed Jul 16, 2015OH

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FORE REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 16, 2015120,000 milesNC

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN TURNING THE IGNITION TO THE ON MODE, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Steering
Filed Jul 16, 2015130,000 milesPA

SPEEDOMETER QUIT WORKING, UPON SLOWING DOWN THE VEHICLE STALLED AND I LOST POWER STEERING AND BRAKING BECAME DIFFICULT. I HAD TO PULL TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. I HAD TO DRIVE WITH MY FOOT ON THE BRAKE AND THROTTLE AT THE SAME TIME TO PREVENT STALLING. THE PROBLEM WAS WITH THE REAR SPEED SENSOR ON THE REAR DIFFERENTIAL. THIS IS THE 3RD TIME I HAVE HAD THIS PROBLEM. HAVING TO DRIVE THE VEHICLE IN THE MANOR DESCRIBED HAS CAUSED THE GEARS TO BREAK IN THE REAR DIFFERENTIAL, WHICH I HAD TO REPLACE AND HAS CAUSED EXCESSIVE BREAK PAD AND BRAKE ROTOR WEAR. THIS PROBLEM CAUSES A VERY UNSAFE CONDITION WHICH SHOULD BE ADDRESSED BY THE MANUFACTURER.

Fuel/Propulsion System
Filed Jul 14, 2015MI

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THERE WAS A WAITING LIST; HOWEVER, THE CONTACT HAS BEEN WAITING FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 10, 2015CA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 154046000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR; HOWEVER, THE DEALER STATED THAT THE PART WAS FAULTY AND WOULD NOTIFY THE CONTACT WHEN THE PART WAS AVAILABLE. THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS NOT MADE AVAILABLE IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel/Propulsion System
Filed Jul 10, 2015CA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER PLACED THE CONTACT ON A WAITING LIST SEVERAL MONTHS AGO AND HAD NOT HEARD ANYTHING. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DELIVER THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 7, 2015NJ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 7, 2015198,532 milesTN

I WAS DRIVING AND MY AIRBAG LIGHT CAME ON. IT'S WENT OFF AND CAME BACK ON MULTIPLE TIMES. IS IT POSSIBLE MY AIRBAG DEPLOY WHILE DRIVING? KIND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB

Air Bags
Filed Jul 6, 2015NY

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. MA 09/25

Air Bags
Filed Jul 6, 2015WA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 2, 2015VA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 1, 2015MO

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure
Filed Jun 29, 2015100,000 milesPA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED IN WARM WEATHER, THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS EACH TIME THE VEHICLE WAS STARTED IN WARM WEATHER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V5270000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jun 24, 201595,000 milesAZ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE LOWER BALL JOINTS FRACTURED AND THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, WHERE THE LOWER BALL JOINTS WERE REPLACED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS THEN TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING KNOCKERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Fuel System, Gasoline
Filed Jun 19, 2015NV

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER ALSO STATED THE PARTS WERE NOT AVAILABLE FOR THE AIR BAG RECALL. UPDATED 12/15/15.*JB

Engine
Filed Jun 19, 201590,380 milesVA

I WAS PULLING OUT OF MY DRIVEWAY AND THE CAR JUST SHUT COMPLETELY OFF AND I WAS STUCK IN THE MIDDLE OF THE ROAD. ABOUT 10 MINS LATER, IT STARTED BACK UP AGAIN AND DROVE NORMALLY. THIS IS NOT SAFE AT ALL AND IF I WAS DRIVING ON THE ROAD, I COULD HAVE DIED. I'M SCARED TO DRIVE THIS CAR NOW AND I CAN'T AFFORD TO GO TO A MECHANIC AND PAY THOUSANDS OF DOLLARS. FROM LOOKING ONLINE, THIS IS A RECURRING PROBLEM WITH THIS CAR. THERE SHOULD BE A RECALL ON THIS ISSUE. SOMEONE CAN REALLY LOSE THEIR LIFE OVER THIS.

Fuel/Propulsion System
Filed Jun 18, 2015NJ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Jeep Liberty → · Every Liberty year → · How the figures are calculated →