Page 5 of 37 · complaints 201–250 of 1,808

2002 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Air Bags
Filed Nov 3, 201582,000 milesDE

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Structure › Body
Filed Nov 2, 2015GA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Nov 1, 201550,000 milesMI

MY JEEP CURRENTLY HAS 42,000 MILES AS OF NOV 1, 2015. IT IS 14 YEARS OLD. HOWEVER, THE 3.7 L ENGINE HAS A HISTORY (1 IN 200 AS BEST I CAN TELL FROM THE INTERNET) OF SOMEHOW COAGULATING OIL INTO SLUDGE AROUND THE 50,000 MILE MARK. THIS JEEP IS PART OF THE TRAILER HITCH AND AIRBAG RECALL, BUT AS YOU KNOW DEALERSHIPS NEVER GOT PARTS TO UPDATE. HOWEVER, IT ALSO SEEMS THE ENGINE WAS DESIGNED TO FAIL ON THESE MODELS. MECHANICS THAT WORK ON THESE ENGINES JUST SHAKE THEIR HEADS AND TELL YOU CHRYSLER UPDATED THE ENGINE TO FIX THIS BUT THAT DOESN'T HELP ANYBODY WHO HAS AN ORIGINALLY DESIGNED ENGINE. AGAIN, THESE ENGINES WERE DESIGNED TO SLUDGE. IT USUALLY STARTS WITH ROCKER ARMS CRACKING/BREAKING AND EVEN AFTER REPLACEMENT AND CLEANSING THE OIL SLUDGES UP AGAIN. OF COURSE, CHRYSLER DEALERSHIPS ACT LIKE EVERY OCCURRENCE OF THIS IS ISOLATED, BUT THIRD PARTY MECHANICS KNOW BETTER. MINE HAS TWO JEEPS RIGHT NOW THAT ARE SLUDGED. BASICALLY THE SOCIAL SAFETY CONCERN IS THAT YOUR ENGINE CAN BREAK WHEN YOU'RE DRIVING. AND ALSO THAT CHRYSLER SOLD BATCHES OF THESE ENGINES THAT THEY KNEW WERE DEFECTIVE, IF NOT AT THE ORIGINAL DESIGN THEN SOON AFTER; WHEN THEY DECIDED THEY HAD TO CHANGE THE ORIGINAL DESIGN. I'M ONLY BEING AFFECTED BY IT NOW BECAUSE I HAVE SO FEW MILES ON MY JEEP. *TR

Air Bags
Filed Oct 29, 2015140,000 milesIN

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Visibility
Filed Oct 27, 2015TN

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE AIR BAGS. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS WERE BURNED OUT AND THE WINDOWS FAILED TO CLOSE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Air Bags
Filed Oct 26, 2015WI

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 02/04/16 *BF *JS

Air Bags
Filed Oct 24, 2015127,000 milesNE

I HAVE AN OPEN RECALL NOTICE R06 FOR THE OCCUPANT RESTRAINT CONTROL MODULE FROM FEBRUARY 2015. MY "AIRBAG" INDICATOR LIGHT HAS COME ON. I CONTACTED A DEALER TODAY AND WAS TOLD THAT PARTS ARE STILL NOT AVAILABLE, BUT THAT I COULD MAKE AN APPOINTMENT AND HAVE THE INDICATOR LIGHT INVESTIGATED AT MY COST. THIS IS UNACCEPTABLE. I CONTACTED THE FCA RECALL NUMBER TODAY AND WAS TOLD THAT PARTS WILL NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2016, SOMEWHERE BETWEEN 2 1/2 AND 5 1/2 MONTHS FROM NOW. I MENTIONED THE AIRBAG INDICATOR LIGHT AND THE FACT THAT MY PREGNANT DAUGHTER-IN-LAW DRIVES THE VEHICLE. THE ADVICE I WAS GIVEN WAS THAT I SHOULD CONTACT MY DEALER ABOUT A LOANER UNTIL THE PARTS ARRIVE. AGAIN, UNACCEPTABLE.

Air Bags
Filed Oct 23, 2015IL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 19, 201595,000 milesIL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED CONSTANTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. ...UPDATED 02/19/16 *BF UPDATED 4/23/18*JB *CN

Air Bags
Filed Oct 16, 2015CA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/0/16*LJ *CN

Air Bags
Filed Oct 14, 2015MI

RECEIVED RECALL NOTICE OVER 10 MONTHS AGO AND STILL NO PARTS TO CORRECT PROBLEM. DEALER STATES NO PARTS ARE AVAILABLE OR A TIME FRAME TO WHEN PARTS WILL BE AVAILABLE. HOW CAN YOU HAVE A RECALL AND NO PARTS TO FIX THIS!

Air Bags
Filed Oct 10, 2015GA

RECEIVED INTERIM NOTICE OF RECALL #R06/NHTSA 15V-046 OVER A YEAR AGO. THE PART(S) ARE STILL NOT AVAILABLE.

Air Bags
Filed Oct 7, 2015CT

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Oct 6, 2015149,000 milesNY

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER SIDE TIRE SLIGHTLY DETACHED AND POSITIONED INWARDLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE FRONT DRIVER SIDE BALL JOINT FRACTURED. THE MECHANIC REPLACED THE FRONT UPPER CONTROL ARM ASSEMBLY. AFTER THE REPAIR WAS PERFORMED, THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE VIN WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

Air Bags
Filed Oct 2, 2015NC

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE MA 01/13/16 UPDATE *JB 4/18/18 *TR

Air Bags
Filed Oct 1, 2015VA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA UPDATED 02/05/16*LJ UPDATED 02/10/16.*JB, UPDATED 03/23/18 *JB

Air Bags
Filed Sep 30, 2015NJ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) IN JANUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air BagsCrash1 injured
Filed Sep 29, 2015116,000 milesTN

TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED AN INJURY ON THE LEFT ARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Suspension
Filed Sep 28, 2015DC

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FRONT UPPER CONTROL ARM RECALL. *SMD THE CONSUMER STATED THE FRONT UPPER CONTROL ARM NEEDED TO BE REPLACED, RIGHT AWAY. SHE DISCOVERED RECALL # 09V119000, WHICH THE DEALER NEVER MENTIONED. THE CONSUMER WAS ALSO INFORMED, THE VEHICLE NEEDED A NEW BOOT WHICH WAS A PART OF THE BALL JOINT. *JB

Wheels
Filed Sep 28, 2015135,096 milesMD

LUG NUTS BROKE ON THE DRIVER SIDE FRONT TIRE WHILE DRIVING. WHILE DRIVING ON I95 THE JEEP STARTED MAKING A TERRIBLE NOISE. I PULLED OFF THE HIGHWAY AND THE WHEEL WAS ANGLED. I GOT A TOW TO MY MECHANIC AND HE REPLACED 5 WHEEL STUDS AND LUG NUTS. SEEMS TO BE A COMMON PROBLEM WITH THE LIBERTY.

Fuel/Propulsion System
Filed Sep 28, 2015IL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, A FUEL ODOR EMITTED FROM THE VEHICLE. IN ADDITION, THE CONTACT MENTIONED THAT AFTER THE VEHICLE WAS PARKED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT AFTER TURNING THE IGNITION KEY TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Sep 25, 2015IL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 11/20/15*LJ UPDATED 12/09/15.8JB

Air Bags
Filed Sep 25, 2015MS

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Air Bags
Filed Sep 24, 2015NC

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 22, 2015NH

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 21, 2015110,000 milesCO

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE IN PARK, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. UPDATED 11/18/15*LJ UPDATED 12/10/15. *JB

Air Bags
Filed Sep 17, 2015OK

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO THE DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02/01/16 *BF *CN

Air Bags
Filed Sep 16, 2015CT

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. IN ADDITION, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE FAILURE MILEAGE WAS UNKNOWN.

Suspension
Filed Sep 14, 2015NY

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 14, 2015PA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/12/15*LJ UPDATED 1/4/2016*JS

Air Bags
Filed Sep 11, 2015VA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body
Filed Sep 11, 2015MA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE COULD NOT RECEIVE THE RECALL REPAIR BECAUSE THE REAR END OF THE FRAME WAS ROTTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

Exterior Lighting
Filed Sep 11, 2015130,000 milesIL

THE HEADLIGHTS WILL GO OFF WHILE DRIVING, SO FAR THEY HAVE COME BACK ON WITHIN 5 SECONDS, HOWEVER, THAT IS A LONG TIME WITHOUT LIGHTS. I PURCHASED THE CAR USED ABOUT 5 MONTHS AGO SO I DO NOT KNOW WHETHER IT WAS HAPPENING TO THE PRIOR OWNER. IT HAS HAPPENED 6 TIMES SINCE THE BEGINNING OF SEPTEMBER 2015. THIS CAR WAS PURCHASED FOR MY DAUGHTER WHO IS TURNING 16Y/O IN OCTOBER. THE IS DANGEROUS FOR AN EXPERIENCED DRIVER LET ALONE A NEW DRIVER. THIS ISSUE IS ALL OVER THE INTERNET DATING BACK TO AT LEAST 2008. WHY HAS NOTHING BEEN DONE.

Air Bags
Filed Sep 10, 2015MI

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Suspension
Filed Sep 9, 2015176,082 milesCT

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE THE VEHICLE WAS AT THE DEALER, IT WAS DISCOVERED THAT THE FRONT UPPER CONTROL ARM ASSEMBLIES WERE SEVERELY DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 176,082.

Suspension
Filed Sep 8, 2015174,590 milesNC

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE HAVING THE VEHICLE INSPECTED, THE TECHNICIAN INFORMED THE CONTACT THAT THE BOOT COVERS WERE TORN ALLOWING IT TO BECOME CONTAMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INSPECTED THE VEHICLE AND REFUSED TO PROVIDE ANY ASSISTANCE SINCE IT WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 174,590.

Air Bags
Filed Sep 4, 2015NC

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Air Bags1 injured
Filed Sep 4, 2015184,901 milesCA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. UPON ENTERING THE VEHICLE, THE CONTACT STARTED THE IGNITION AND LIGHTLY ENGAGED THE ACCELERATOR PEDAL WHILE IN PARK. THE AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED MINOR INJURIES TO THE FACE AND UPPER BODY DUE TO THE AIR BAG DEPLOYING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 184,901. UPDATED 11/06/15*LJ *CN

Air Bags
Filed Sep 4, 2015RI

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/06/15*LJ THE CONSUMER WAS INFORMED THE ENTIRE DASHBOARD WOULD NEED TO BE REPLACED. UPDATED 04/05/16. *JB

Air Bags
Filed Sep 2, 2015IN

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE HAS SEVERAL RECALL NOTICES. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. *JB

Structure
Filed Sep 2, 2015DC

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V28000 (SUSPENSION), 09V119000 (SUSPENSION), 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE ), AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Service Brakes
Filed Sep 1, 2015150,000 milesMO

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THERE WAS BRAKE FLUID LEAKING FROM THE FRONT OF THE VEHICLE. THE CONTACT INDEPENDENTLY DIAGNOSED THAT FRONT PASSENGER SIDE BRAKE LINE FRACTURED. THE FRONT PASSENGER AND DRIVER SIDE BRAKE LINES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Fuel/Propulsion System
Filed Sep 1, 2015VA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED SEVERAL TIMES, BUT WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Sep 1, 2015130,000 milesVA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 11/04/15*LJ *CN

Air Bags
Filed Aug 31, 2015PA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO PROVIDE A DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15 *CN

Air Bags
Filed Aug 31, 2015118,000 milesPA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS COMING FROM THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. UPDATED 11/19/15*LJ *CN

Air Bags
Filed Aug 28, 2015OR

THEIR IS RECALL ON THIS JEEP,MY AIR BAG LIGHTS KEEP COMING ON,ONCE IN A WHILE.I DRIVE IT EVERY DAY ,SOMETIMES WITH THAT LIGHT ON.IT HAS BEEN 6 MONTHS NOW AND I AM STARTING TO WORRY ABOUT IT.I AM 70 YEARS OLD AND DO NOT WANT TO CRASH THE CAR.MY LOCAL DEALERSHIP TELLS ME NO PARTS YET.WHATS UP WITH THAT. I NEED THAT FIXED PLEASE.

Air Bags
Filed Aug 28, 201536,600 milesCO

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT WAS CONCERNED FOR HIS SAFETY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,600.

EngineFire
Filed Aug 26, 2015CA

TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A NOISE EMERGING FROM THE BOTTOM DRIVER SIDE OF THE VEHICLE. THE VEHICLE ALSO STARTED TO HESITATE AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT SLOWED DOWN TO APPROXIMATELY 10 MPH INTO A PARKING LOT. THE CONTACT PARKED AND EXITED THE VEHICLE. SHE WAS ALERTED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 12/29/15*LJ *CN

Structure
Filed Aug 26, 2015ME

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Jeep Liberty → · Every Liberty year → · How the figures are calculated →