2002 Jeep Liberty complaints

2002 JEEP LIBERTY RECALL FOR LOWER BALL JOINTS. CONSUMER WOULD LIKE TO KNOW WHY THE DEALER DENIED HIS CLAIM FOR THE REPAIR. THE CONSUMER HAD TO PAY FOR THE REPAIR ON HIS VEHICLE EVEN THOUGH IT WAS UNDER RECALL. *KB

LTR IN REGARDS TO THE RECALL SERVICES ON HER 2002 JEEP LIBERTY; SHE IS SEEKING REIMBURSEMENT AND RECOMMENDATIONS ON HOW TO RESOLVE REPAIRS DONE TO HER VEHICLE. *KB THE CONSUMER STATED THE VEHICLE HAS A BAD VIBRATION WHEN COMING TO A STOP. THE CONSUMER WAS TOLD THE TIRES NEEDED TO BE BALANCED AND ROTATED, HOWEVER THE CONSUMER CONTINUED TO FEEL THE VIBRATION AFTER THE WORK WAS DONE. THE CONSUMER WAS INFORMED THE BRAKES AND ROTORS HAD RUSTED. THE WIPER BLADES WERE REPLACED. THE DRIVERS SIDE SPEAKER WAS MAKING A RATTLING NOISE. *JB

I BOUGHT A 2002 JEEP LIBERTY 6 MONTHS AGO. I DON'T KNOW IF THIS HAS ANYTHING TO DO WITH THE RECALL I RECEIVED 2 WEEKS AGO ABOUT LOWER BALL JOINTS BUT THIS HAS HAPPENED 5 OR 6 TIMES, WHEN THE ROAD IS WET AND I APPLY BRAKES I START TO SLIDE AND CANT STOP. ONE DAY I WAS GOING TO MAKE A RIGHT TURN AND ALL I COULD DO WAS SLIDE, I WASN'T EVEN ABLE TO MAKE THAT TURN. I HAVE READ OTHER COMPLAINTS AND SEE THERE ARE A LOT OF OTHER PEOPLE HAVING THE SAME PROBLEM, SHOULDN'T THIS BE A SAFETY RECALL. THIS JEEP HAS APPROX. 55000 MILES. *JB

LTR RE RECALLS ON HER DAIMLER CHRYSLER PURCHASED BACK IN AUGUST 13, 2001. *KB THE CONSUMER STATED THE VEHICLE HAS BEEN RECALLED MORE THAN 3 TIMES AND SUPPOSEDLY FIXED OVER 6 TIMES REGARDING THE BALL JOINTS. THE CONSUMER HAD AN ACCIDENT. THE BALL JOINT BROKE WHILE THE CONSUMER WAS ATTEMPTING TO PARK. THE RADIATOR WAS LEAKING AT THE SEAM. THE RIGHT FRONT HUB BEARING WAS NOISY. THE CD CHANGER WOULD SKIP AFTER A FEW SONGS. THE DEALER FOUND AN INTERNAL FAULT. THERE WAS A HEAVY CRUNCHY NOISE WHEN DRIVING, STOPPING AND MAKING TURNS. THE FRONT STABILIZER/SWAY BAR WAS REPLACED. THE RACK AND PINION WAS LEAKING. *JB

ELECTRIC COOLING FAN BLADES DISINTEGRATED PENETRATING THE FAN SHROUD AND DAMAGING THE RADIATOR.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE UPPER BALL JOINT FAILED AND THE WHEEL FELL UNDERNEATH THE VEHICLE WHILE DRIVING. THE VEHICLE IS CURRENTLY AT THE REPAIR SHOP. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 72,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 50 MPH, THE VEHICLE WOULD NOT SHIFT INTO THIRD GEAR. THE DEALER STATED THAT THE PLATE SHEARED THE BOLTS OFF THE TRANSMISSION, WHICH CAUSED THE METAL TO ENTER THE TRANSMISSION. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. AS OF AUGUST 31, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE LOWER BALL JOINTS WERE REPLACED DUE TO NHTSA CAMPAIGN NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). WHILE PERFORMING THE REPLACEMENT, THE DEALER NOTICED THAT THE UPPER BALL JOINTS ALSO NEEDED TO BE REPLACED, HOWEVER, THEY WERE NOT UNDER A RECALL. THE DEALER REPAIRED THE UPPER BALL JOINTS. THE CURRENT AND FAILURE MILEAGES WERE 39,300.

IN NOVEMBER OF 2006, I HAD A RECALL FIXED FOR THE "FRONT:CONTROL ARM:LOWER BALL JOINT" WHEN THE PARTS BECAME AVAILABLE. I BROUGHT THE CAR BACK 3 DAYS LATER HAVING ISSUES WITH THE STEERING AND HEARING A NOISE. THE DEALERSHIP TOOK THE CAR FOR A FEW DAYS AND DID A COMPLETE INSPECTION AND ASSURED ME THE NEW PARTS WERE SUFFICIENT. EVERY NOW AND THEN (NOT CONSTANT, BUT SCARCELY) WHEN I WOULD TURN THE WHEEL JUST A LITTLE, THE CAR WOULD TURN AS IF I HAD TURNED MY WHEEL ALL THE WAY. IT SCARED ME A FEW TIMES, BUT IT DIDN'T HAPPEN OFTEN AT ALL, SO I DIDN'T THINK MUCH OF IT. ON MAY 31, 2007, I WAS MERGING ONTO I-91 IN CONNECTICUT DRIVING ONLY 22 MILES PER HOUR, AND MY CAR DID THAT VERY THING. I WENT UP AND OVER THE CURB, UP THE EMBANKMENT AND CRASHED INTO A STEEL CONNECTICUT STATE SIGN. IF IT WASN'T FOR THE SIGN, I WOULD HAVE CONTINUED TO LOSE CONTROL AND POSSIBLY BEEN KILLED. HITTING THE SIGN SWUNG MY BACK END AROUND, WHERE I ROLLED DOWN THE EMBANKMENT AND TO A COMPLETE STOP ON THE SIDE OF THE HIGHWAY. MY CAR SUSTAINED OVER $7,000 WORTH OF DAMAGE AND HAS DAMAGED MY PERFECT DRIVING RECORD. NO OTHER CAR WAS INVOLVED AND NO ONE WAS HURT, INCLUDING MYSELF. I WAS VERY FORTUNATE, BUT I FEEL THERE NEEDS TO BE FURTHER INVESTIGATION INTO THE PREVIOUS RECALL AND POSSIBLY A NEW RECALL SHOULD BE POSTED TO ELIMINATE THIS PROBLEM. THE PROBLEM STILL EXISTS DESPITE THE RECALL FROM LAST YEAR. *JB

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING BETWEEN 5-60 MPH, THE DOORS WOULD CONTINUOUSLY LOCK AND UNLOCK. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW BODY CONTROL MODULE. THERE WAS A NHTSA RECALL NUMBER 04V111000 (LATCHES: LOCKS) FOR THE 2004 JEEP LIBERTY'S. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 65,000.

2002 JEEP LIBERTY THAT WAS TOTALED WHEN THE POWER STEERING WENT OUT CUSTOMER STATES THAT SHE IS NOW WITHOUT TRANSPORTATION DUE TO FAULTY PARTS AND WANTS SOME KIND OF SOLUTION**CC THE CONSUMER RECEIVED 2 RECALL LETTERS IN THE MAIL AFTER HER ACCIDENT. BOTH NOTICES STATED THAT THE VEHICLE NEEDED TO HAVE THE BALL JOINTS REPAIRED. THE CONSUMER CONTACTED THE MANUFACTURER AND INFORMED THEM OF THE ACCIDENT CHRYSLER STATED THEY WERE SENDING A REPRESENTATIVE OUT TO INVESTIGATE THE VEHICLE. THE CONSUMER STATED THE REPRESENTATIVE ASSESSED THERE WAS NOTHING WRONG WITH THE LOWER BALL JOINT, AIRBAGS, OR STEERING TO CAUSE THE ACCIDENT. THE CONSUMER FURTHER STATED SHE SPOKE WITH THE GARAGE WHERE THE VEHICLE WAS LOCATED AND STATED NO ONE EVER CAME TO CHECK THE VEHICLE OVER. *JB

SATURDAY AUGUST 18TH 2007 I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER REGARDING THE LOWER BALL JOINTS ON 2002-2006 JEEP LIBERTIES. THE RECALL SAID WATER COULD GET INTO THE FRONT SUSPENTION CAUSING THE BALL JOINT TO CORRODE AND SEPARATE WHICH COULD LEAD TO LOSS OF STEERING AND A POSSIBLE ACCIDENT. WHILE DRIVING HOME FROM WORK ON MONDAY THE 20TH (2 DAYS LATER) MY FRONT LEFT WHEEL FELL OFF WITHOUT WARNING, CAUSING LOSS OF CONTROL AND NEARLY CAUSING AN ACCIDENT (COINCIDENCE?). THE DEALER SAID THAT MY UPPER BALL JOINT HAD CORRODED AND SEPARATED AND THE RECENT RECALL WOULD NOT COVER MY REPAIR. DAIMLER CHRYSLER SAID THERE'S NOTHING THEY CAN DO AND I WOULD BE RESPONSIBLE FOR REPAIRS. I WENT ONLINE AND WAS SHOCKED TO FIND (IN ONLY ABOUT 20 MINUTES- SO THERE MUST BE MANY MORE) THAT HUNDREDS OF PEOPLE HAS THE EXACT SAME FAILURE WITH THEIR 02' -06' LIBERTY. ALTHOUGH I WOULD LIKE DAIMLER CHRYSLER TO TAKE RESPONSIBILITY FOR THE REPAIR, THE MORE IMPORTANT ISSUE IS THAT THERE SEEMS TO BE A SERIOUS PROBLEM WITH THESE CARS (SPECIFICALLY THE BALL JOINTS). THE RECALL SHOULD DEFINITELY INCLUDE UPPER BALL JOINTS AS WELL. LUCKILY I WAS ONLY GOING ABOUT 15-20MPH (MY CAR WAS STILL COMPLETELY FISH-TAILED) IF I HAD BEEN DOING ANYTHING OVER 40MPH I'M CERTAIN I WOULD HAVE ROLLED IT. I'M SURE THERE HAS TO BE PEOPLE OUT THERE WHO HAD FAMILY OR FRIENDS KILLED IN ACCIDENTS CAUSED BY THIS EXACT ISSUE...THEY PROBABLY DON'T EVEN KNOW HOW WIDESPREAD THE PROBLEM IS. *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS. HE CALLED THE DEALER AND WAS INFORMED THAT THEY COULD NOT SERVICE HIS VEHICLE FOR ANOTHER SIX MONTHS. THE RECALL NUMBER WAS UNKNOWN. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 61,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). SHE TOOK THE VEHICLE TO THE SHOP FOR REPAIR AND THEY INFORMED HER THAT THE VEHICLE ALSO HAS A DEFECTIVE UPPER BALL JOINT. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. SHE FEELS THAT THE REPAIR AND THE COSTS SHOULD BE INCLUDED IN THE RECALL REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 40,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 60 MPH, THE STEERING WHEEL BEGAN TO SHAKE. THE CONTACT STATED THAT THE WHEELS BEGAN SHAKING VERY ROUGHLY AND EVENTUALLY DETACHED FROM THE VEHICLE. HOWEVER, THE VEHICLE CONTINUED TO DRIVE FORWARD. APPROXIMATELY 3-4 YEARS AGO, THE DEALER REPLACED THE LOWER BALL JOINTS. THE CURRENT MILEAGE WAS 59,000 AND FAILURE MILEAGE WAS 44,081.

WHILE LEAVING A PARKING LOT, THE ELECTRIC COOLING FAN BLADES ON MY 2002 JEEP LIBERTY 4WD LIMITED BROKE APART SENDING PIECES THROUGH THE SHROUD IN SEVERAL PLACES. JUST HOURS BEFORE, I WAS CHECKING THE ENGINE FOR AN INTERMITTENT NOISE. I WOULD HAVE BEEN SEVERELY INJURED IF THE FAN DISINTEGRATED WHILE CHECKING THE OUT THE NOISE! I HAVE AN APPOINTMENT WITH THE DEALER FOR REPAIRS. I HAVE BEEN TOLD THAT THE REPAIR IS NOT COVERED UNDER WARRANTY OR RECALL ACTION. *JB

I HAVE BEEN WAITING TO HEAR FROM BERGERON CHRYSLER JEEP TO ADDRESS A SAFETY RECALL NOTICE I RECEIVED FOR MY JEEP LIBERTY. THE LAST TIME THEY CONTACTED ME WAS NOVEMBER 10, 2006 TO LET ME KNOW THEY WOULD BE IN TOUCH. AS OF TODAY, I STILL HAVE NOT HEARD FROM THEM. *JB

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 20 MPH, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE VEHICLE. HE STATED THAT THE LOWER BALL JOINTS SEPARATED. THE SERVICE STATION REPAIRED THE DRIVER SIDE FRONT AXLE AND UPPER TIE ROD. THE CURRENT MILEAGE WAS 107,536 AND FAILURE MILEAGE WAS 107,701.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. HE STATED THAT HIS DAUGHTER'S VEHICLE WAS INCLUDED AS PART OF A RECALL (NHTSA CAMPAIGN #03V460000) FOR THE LOWER BALL JOINT. THE VEHICLE HAS BEEN REPAIRED TWICE. THE CONTACT FELT THAT THE UPPER BALL JOINT WAS DAMAGED DUE TO A TORN RUBBER PAD. THE MECHANIC STATED THAT THE BRAKES ON THE VEHICLE WERE INAPPROPRIATE BASED ON THE WEIGHT OF THE VEHICLE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 61,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 60 MPH THE RIGHT SIDE OF THE VEHICLE DROPPED AND THERE WAS A BLOW OUT ON THE TIRE. THE CONTACT FELT THAT THE FRONT LOWER BALL JOINT CAUSED THE FAILURE. THERE IS A RECALL FOR THE FRONT LOWER BALL JOINT (NHTSA CAMPAIGN ID #06V288000). THE CONTACT STATED THAT THE MANUFACTURER WANTED TO CHARGE TO REPAIR THE TIRE AND THE WHEEL. HE FELT THE FRONT LOWER BALL JOINT CAUSED THE DAMAGE. THE CURRENT AND FAILURE MILEAGES WERE 90,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE FRONT LOWER BALL JOINTS (NHTSA CAMPAIGN #06V288000). SHE ATTEMPTED TO MAKE AN APPOINTMENT WITH THE DEALER HOWEVER; THEY STATED THAT THE PART WAS UNAVAILABLE. THEY DID NOT KNOW WHEN THEY WOULD RECEIVE THE PART. AS OF AUGUST 6, 2007, THE DEALER HAS NOT REPAIRED THE VEHICLE AND THE WAIT TIME HAS BEEN APPROXIMATELY SEVEN MONTHS. THERE HAD BEEN FO FAILURE TO DATE. THE CURRENT MILEAGE WAS 111,000.

RECEIVED SAFETY RECALL C36 NOTICE ONE YEAR AGO, BUT DEALERSHIP STILL HAS NOT SCHEDULED ME FOR AN APPOINTMENT. I HAVE MADE TWO APPOINTMENTS WITH THEM BUT THE DEALERSHIP HAS CANCELLED BOTH, THEY CLAIM THAT THEY DO NOT HAVE THE PARTS FROM THE MANUFACTURER. NOW I HAVE RECEIVED SAFETY RECALL NOTICE F23. I WANT THESE TAKEN CARE OF AS SOON AS REASONABLY POSSIBLE, BUT THE DEALERSHIP IS UNRESPONSIVE. *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 55-60 MPH, THE VEHICLE PULLED TO THE RIGHT AND THE STEERING WHEEL VIBRATED. THE CONTACT ALSO HEARD A HUMMING NOISE COMING FROM THE FRONT TIRES. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CONTACT FELT THAT THE HUMMING NOISE WAS DUE TO EXCESSIVE WEAR CAUSED BY THE LOWER BALL JOINTS. THE CONTACT RECEIVED RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) ON AUGUST 2, 2007. HE FEELS THAT THE TIRES SHOULD BE REPLACED AS PART OF THE RECALL. AS OF AUGUST 3, 2007, THE BALL JOINTS HAVE NOT BEEN REPLACED. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 60,000. THE CONSUMER STATED THE LOWER BALL JOINT HAS BEEN REPAIRED AND THE CUPPED TIRES WERE THEN ROTATED TO THE REAR OF THE VEHICLE AND THE CONSUMER STATED THERE IS STILL A LOOSE FEELING IN THE REAR OF THE VEHICLE. UPDATED 08/22/07 *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. HE STATED THAT HE RECEIVED A RECALL NOTICE (NHTSA CAMPAIGN # 03V460000) FOR THE LOWER BALL JOINTS IN DECEMBER OF 2006. HE SPOKE TO THE DEALER IN FEBRUARY OF 2007 AND THEY STATED IT WOULD TAKE APPROXIMATELY TWO MONTHS BEFORE THEY WOULD RECEIVE THE PART. AS OF AUGUST 3, 2007, THE DEALER HAS NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 63,000. THERE HAD BEEN NO FAILURE TO DATE. UPDATED 12-12-07. *KB UPDATED *JB

TL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CURRENT MILEAGE WAS 53,536 MILES. THE CONTACT HEARD A GRINDING NOISE AND OBSERVED AN OIL-BASED ODOR. THE VEHICLE WAS INCLUDED IN RECALL CAMPAIGN NO'S 03V460000 AND 06V288000. DURING A SCHEDULED APPOINTMENT, THE DEALER STATED THAT THE BALL JOINTS WERE NOT AVAILABLE. THE CALL WAS DISCONNECTED BEFORE GETTING VIN AND OTHER VEHICLE-BASIC INFORMATION. THE FAILURE MILEAGE WAS 50,000 MILES. BK

JEEP LIBERTY 2002 MODEL SUBJECT TO RECALL FOR LOWER BALL JOINT FAILURE, RECALL #F23. LOWER BALL JOINTS REPLACED BY DEALER, FOUND UPPER BALL JOINTS ALSO WORN OUT. THIS PROBLEM IS SIMILAR TO THE CAUSE OF THE LOWER BALL JOINT FAILURE - SEAL FAILURE WITH ATTENDANT LUBRICATION FAILURE AND CORROSION. *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DECELERATING FROM 33 MPH, THE CONTACT TURNED THE STEERING WHEEL TO THE LEFT AND IT LOCKED UP. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT WAS INJURED AS WELL AS THE DRIVER AND PASSENGER IN THE OTHER VEHICLE. THE VEHICLE WAS DESTROYED. ON NOVEMBER 4, 2003, THE CONTACT RECEIVED RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE STRONGLY BELIEVES THAT THE CRASH WAS DUE TO THE RECALL. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 30,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT BUCKLE CANNOT BE RELEASED WHEN IT IS LATCHED. HE HAS TO STICK A KEY OR A SIMILAR ITEM IN THE BUCKLE TO RELEASE THE SEAT BELT. HE CONTACTED THE DEALER TO REPAIR THE PART AND WAS CHARGED A FEE. AS OF JULY 23, 2007, THE SEAT BELT HAS NOT BEEN REPAIRED. NHTSA DEFECT INVESTIGATION NUMBER EA05022 WAS REFERENCED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 65,000 AND FAILURE MILEAGE WAS 60,000.

AIR CONDITIONER/COMPRESSOR WAS FALLING, CAUSING THE SERPENTINE BELT TO BURN, AND ALSO NOT ALLOW THE ALTERNATOR TO RECHARGE THE BATTERY. FINALLY, THE A/C UNIT COMPLETELY SEIZED. AND THE CAR WAS IMMOBILIZED. THE DEALER HAD BEEN ALMOST EXCLUSIVELY BEEN DOING OIL CHANGES AND 23 POINT INSPECTIONS SINCE BUYING THE VEHICLE. THEY SOMEHOW CONVENIENTLY MISSED THIS ONE WHICH COULD HAVE CAUSED A FIRE. IN ANY EVENT, A VEHICLE LESS THAN 5 YEARS OLD SHOULD NOT BE A FIRE HAZARD NOR LOSE IT'S AC TO SEIZING! *JB

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE BLOWER MOTOR CONNECTOR FAILED INTERMITTENTLY. ONCE HE REMOVED THE PLUG FROM THE BLOWER MOTOR, HE FOUND THAT THE MOTOR WAS CORRODED AND SUSTAINED HEAT DAMAGE. THE CABLES HAVE ALL BEEN BURNED. THE CURRENT AND FAILURE MILEAGES WERE 79,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE LIGHTS ON THE DASHBOARD ILLUMINATED AND A BELL RANG. THE VEHICLE SHUT OFF, BUT WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE ENGINE LOCKED AND AGREED THAT THIS IS UNUSUAL AT 94,000 MILES. THE VEHICLE WAS WELL MAINTAINED. CHRYSLER STATED THAT THEY WERE UNABLE TO ASSIST HIM SINCE THE WARRANTY EXPIRED. THE CURRENT AND FAILURE MILEAGES WERE 94,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE DRIVER SIDE FRONT TIRE BLEW OUT. THE CONTACT THEN HEARD A NOISE AND THE VEHICLE DROPPED DOWN. THE VEHICLE WAS TOWED TO A CHRYSLER DEALER AND DIAGNOSED AS NEEDING THE LOWER BALL JOINTS REPLACED. THE CONTACT STATED THAT THE LOWER BALL JOINTS WERE REPLACED IN 2003. THE VEHICLE HAS BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 82,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2006 IN REGARDS TO THE LOWER BALL JOINTS. SINCE THAT TIME, SHE HAS CALLED MULTIPLE DEALERS IN HER AREA IN AN ATTEMPT TO SCHEDULE A RECALL REPAIR. AS OF JULY 5, 2007, NONE OF THE DEALERS HAVE THE PART NEEDED FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 50,000.

AFTER HAVING SATISFIED NOT ONE, BUT TWO RECALLS ON THE 2002 JEEP LIBERTY RENEGADE FOR LOWER BALL JOINT ISSUES, THE UPPER BALL JOINT ON THE DRIVER SIDE FAILED AS I PULLED INTO MY DRIVEWAY AT A 45 DEGREE ANGLE. THE TIRE FELL INTO THE BALL JOINT, STOPPING THE JEEP (MOVING AT 5 MPH) IN ITS TRACKS. I AM VERY THANKFUL THIS DID NOT OCCUR ON THE HIGHWAY AT 70 MPH NOT 10 MINUTES EARLIER. SLIGHT NOISES WERE COMING FROM UNDER THE VEHICLE AND HAD JUST GOTTEN A BIT WORSE A DAY OR TWO BEFORE THE FAILURE (ALTHOUGH IT WAS DRIVING NORMALLY), SO I WAS ABOUT TO SCHEDULE AN APPOINTMENT FOR IT. FORTUNATELY, NOBODY WAS HURT, THE CAR ITSELF IS FINE TOO, WELL, OTHER THAN THE MISSING WHEEL... PARTS WILL BE REPLACED TOMORROW AT MY EXPENSE - I AM ATTEMPTING TO WORK WITH THE SERVICE MANAGER AND LIKELY CHRYSLER DIRECTLY TO BE REIMBURSED FOR THE OBVIOUS FLAW. A 4 1/2 YEAR OLD VEHICLE WITH 65K MILES DRIVEN NORMALLY SHOULD NOT SIMPLY FALL APART LIKE THIS - WARNING TO ALL JEEP LIBERTY OWNERS TO HAVE ALL UPPER AND LOWER BALL JOINTS INSPECTED REGULARLY (AT LEAST ANNUALLY) FOR THIS DANGEROUS CONDITION.

2002 JEEP LIBERTY SAFETY RECALL F23- LOWER BALL JOINTS CUSTOMER STATES THAT THE THEY HAD TO HAVE THE WORK DONE AND WANT TO BE REIMBURSED FOR THE SERVICE**CC THE CONSUMER PROVIDED A COPY OF THE REPAIR INVOICE. THE DEALER STATED THAT UPPER BALL JOINT WAS ALSO BAD. *TR

AIR CONDITIONING UNIT WORKS FOR APPROXIMATELY 10 MINUTES AND THEN STARTS BLOWING WARM AIR. CLUTCH ON AC COMPRESSOR FOUND TO BE DISENGAGING CAUSING THE AC TO TURN OFF. DID NOT HAVE REPAIR DONE SINCE IT WILL COST $1000 ON A 4YO VEHICLE.

PLASTIC DUST SHIELD ON SHIFTER ASSEMBLY BROKE OFF IN COLD WEATHER. SHOP ESTIMATE OF NEARLY $400 TO REPLACE ENTIRE SHIFT ASSEMBLY SINCE PLASTIC PIECE CANNOT BE FIXED ON ITS OWN.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. WHEN THE DEALER TOOK THE VEHICLE FOR A TEST DRIVE, TRAVELING AT 25 MPH, THE LEFT FRONT TIRE CAME OFF THE VEHICLE. THE CONTACT NEVER RECEIVED THE BALL JOINT RECALL NOTICE. CHRYSLER STATED THAT THEY DID NOT GET ALL THE NOTICES OUT ON TIME, DUE TO THE LARGE QUANTITY, AND ARE NOT RESPONSIBLE. THE VEHICLE IS CURRENTLY AT THE SHOP AND WILL REQUIRE OTHER PARTS TO BE REPLACED, WHICH WILL COST OVER $1,000. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 100,003.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 55 MPH IN WET CONDITIONS, THE HEADLIGHTS, INTERIOR LIGHTS, WINDSHIELD WIPERS, DOOR LOCKS, AND SPEEDOMETER ALL STOPPED OPERATING. HOWEVER, THE VEHICLE WAS STILL RUNNING AT THE TIME OF FAILURE. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO STATED THAT THE COMPUTER MODULE CHIP WAS FAULTY. THE CURRENT AND FAILURE MILEAGES WERE 42,000.

I HAVE HAD TWO (2) MAJOR ACCIDENTS IN MY 2002 JEEP LIBERTY LIMITED, BOTH OF WHICH RESULTED IN PHYSICAL INJURY TO MYSELF THAT COULD HAVE BEEN AVOIDED IF MY AIRBAGS HAD DEPLOYED PROPERLY. IN BOTH ACCIDENTS THERE WAS NO AIRBAG DEPLOYMENT WHATSOEVER.

THE DRIVER SIDE OF MY JEEP HAS BEEN GETTING WATER ON THE FLOOR. YESTERDAY THERE WAS ABOUT 2 INCHES IN THE FRONT AND BACK OF THE DRIVERS SIDE THE PASSENGER SIDE HAVE ALWAYS BEEN DRY. IS THERE A RECALL ON WHATEVER STOPS THE WATER FROM COMING INTO THE CARE. THE FLOOR NORMALLY ONLY GETS WET THIS IS THE WORST. *TR

RECALL 03V46000; PARTS ARE STILL NOT AVAILABLE TO REPAIR JEEP LIBERTY. IT HAS BEEN EIGHT (8) MONTHS. *AK

CUSTOMER IS INQUIRING ON THE POSSIBILITY OF GETTING REIMBURSED FOR EXPENSE OF REPLACING A RECALLED LOWER LEFT BALL JOINT ON A 2002 JEEP LIBERTY**CC THE CONSUMER EXPERIENCED A FAILURE OF THE LOWER BALL JOINTS AFTER HAVING IT REPLACED UNDER RECALL. *JB

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE'S LOWER BALL JOINTS WERE REPAIRED ON JANUARY 27, 2006. SHE LATER DISCOVERED ONLINE THAT THERE WAS A SAFETY RECALL ON THE LOWER BALL JOINTS AND HER VIN WAS INCLUDED. SHE FILED A REIMBURSEMENT CLAIM WITH DAIMLER CHRYSLER ON DECEMBER 15, 2006 AND SENT ALL OF THE REQUESTED FORMS AND INFORMATION. THE CONTACT HAS NOT BEEN REIMBURSED. THE CURRENT MILEAGE IS 139,000 AND FAILURE MILEAGE WAS 99,479.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE SEAT BELT WOULD NOT LATCH. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW BUCKLE ASSEMBLY. THE BUCKLE ASSEMBLY WAS ORDERED AND WILL BE REPLACED. THE CURRENT MILEAGE IS 80,000, AND FAILURE MILEAGE WAS 78,000. *AK UPDATED 05/21/07 *TR

2002 JEEP LIBERTY. CONSUMER STARTED TO SMELL FUMES HE PULLED OVER ONTO THE LEFT BERM AND THE VEHICLE CAUGHT ON FIRE. *MC THE CONSUMER STATED 3 WEEKS PRIOR HE HAD NEW BRAKES AND A STARTER INSTALLED. (OHIO TRAFFIC CRASH REPORT) *JB

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. IN OCTOBER 2006 THE CONTACT RECEIVED RECALL 03V46000 REGARDING SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. HE CONTACTED THE DEALER AND HIS NAME WAS ADDED TO THE WAITING LIST. IN JANUARY 2007, THE DEALER STATED THAT HIS NAME WAS STILL ON THE LIST. THE MANUFACTURER STATED THAT THEY WOULD SPEAK WITH THE DEALER AND CALL THE CONTACT BACK. AS OF APRIL 26, 2007 THE MANUFACTURER HAS FAILED TO CALL HIM BACK, AND HE FELT THE WAIT FOR THE RECALL REPAIR WAS TOO LONG. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE IS 48,000, AND THE FAILURE MILEAGE IS UNKNOWN.*AK THE CONSUMER STATED CONTACTED DEALER ON 3/13/07 AND NOTIFIED DAIMLER CHRYSLER AND STATED THEY WOULD TALK TO THE DEALER AND CALL THE CONSUMER BACK. UPDATE 05/15/07*TR

I BOUGHT A 2002 JEEP LIBERTY IN MID-APRIL OF 2005. I TOLD A NUMBER OF PEOPLE THAT THE JEEP FRIGHTENED ME WHEN DRIVING BECAUSE IT FELT LIKE THE STEERING WAS LOOSE AND LIKE THE JEEP WAS SKATING ON THE ROAD. AFTER DRIVING THE JEEP OVER 2 1/2 WEEKS I HAD A TRAGIC ACCIDENT LOST OF STEERING CONTROL. *AK

TL*- THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS IN SEPTEMBER 2006. THE DEALER INFORMED THE CONTACT THEY WERE BACKLOGGED, AND FOR HER TO CALL BACK. SHE CALLED BACK IN JANUARY 2007, AND WAS ABLE TO HAVE HER NAME PUT ON THE WAITING LIST. THE DEALER STATED THERE WERE APPROXIMATELY 60 VEHICLES AHEAD OF HER. THE VEHICLE HAD NOT BEEN REPAIRED AS OF 4/12/07. THE CONTACT FELT THAT THE WAITING TIME FOR THE REPAIR WAS TOO LONG. THE VEHICLE CURRENTLY HAD 80,000 MILES. THERE HAD BEEN NO FAILURES TO DATE.*AK UPDATED 05/21/07 *TR

MY COMPLAINT IS NOT IN REGARD TO ANY TYPE OF INCIDENT, CRASH OR INJURY. IT IS IN REGARD TO A SAFETY RECALL I RECEIVED BY MAIL FOR JEEP LIBERTY ON 12/06/06, OVER 4 MONTHS AGO. IT WAS SAFETY RECALL F23 CONCERNING LOWER BALL JOINTS FROM DAIMLER CHRYSLER, STATING THE FRONT LOWER BALL JOINTS COULD CORRODE & SEPARATE DUE TO WATER, CAUSING THE VEHICLE TO LOSE CONTROL OF STEERING, AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. WELL ANYWAY, THEY WERE TO REPLACE IT, AND I CALLED THE SAME DAY I GOT THE NOTICE AND WAS PUT ON A WAITING LIST TO GET THIS FIXED DUE TO BACKORDER OF PARTS. I STILL HAVE NOT HEARD ANYTHING ,AND I BELIEVE THIS WAS MY 4TH TIME CONTACTING SOMEONE ABOUT THIS ISSUE. I HAVE SUBMITTED 2 COMPLAINTS ALREADY TO THE ADMINISTRATOR OF NATIONAL HIGHWAY TRAFFIC SAFETY, AND NOW THIS IS WHAT I WAS E-MAILED BACK AND TOLD TO DO . MY BIGGEST CONCERN WAS THE SAFETY OF MY CHILDREN AND MY FAMILY. WE DRIVE THIS VEHICLE ON A DAILY BASIS, AND I NOT ONLY THINK IT WAS UNFAIR TO US TO BE ENDANGERING OUR LIVES, BUT ALSO THE LIVES OF MANY OTHER DRIVERS IF MY VEHICLE WAS TO LOSE CONTROL. I FEEL THAT I SHOULD BE SUPPLIED WITH A RENTAL CAR VIA THEIR EXPENSE UNTIL THEY CAN FIX THIS PROBLEM. I THINK 4 MONTHS HAS BEEN VERY ADEQUATE TIME, AND THEY SHOULD HAVE HAD IT RESOLVED BY NOW. RECENTLY, WE TOOK A ROAD TRIP AND HAD TO RENT A CAR BECAUSE WE WERE TOO SCARED TO DRIVE THIS FAR THROUGH MOUNTAINS, ETC. HAVE TO WORRY ABOUT A BALL JOINT BLOWING OUT! THIS IS RIDICULOUS & NEEDS TO BE GIVEN PRIORITY ATTEN