2002 Jeep Liberty complaints

DAIMLER CHRYSLER SAFETY RECALL ON 2002-2003 LOWER BALL JOINT. THE DEALER HAS NOT YET CALL ME OR MY WIFE IN TO HAVE THE VEHICLE CHECKED OUT. IT HAS BEEN OVER 3 MONTHS!!*AK

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE FOR THE LOWER BALL JOINTS. ON MARCH 7, 2007 THE DEALER WAS CONTACTED TO PERFORM THE RECALL REPAIRS. THE DEALER STATED THAT WORK COULD BEGIN IN APPROXIMATELY FOUR TO FIVE WEEKS. ON APRIL 5, 2007 THE DEALER STATED THAT THE PARTS STILL HAD NOT ARRIVED. THE CURRENT AND FAILURE MILEAGE WERE 68,985.*AK

CUSTOMER STATES THAT HE HAS BEEN UNABLE TO GET CAR FIX DUE TO PARTS NOT BEING AVAILABLE**CC LOWER BALL JOINT RECALL. *JB

CUSTOMER STATES THAT THEY HAVE TRIED SEVERAL TIMES TO GET CAR INTO SERVICE FOR THE RECALL AND HAVE BEEN TOLD THEY DON'T HAVE THE PARTS**CC *JB

TL*- THE CONTACT RECEIVED RECALL 06V288000 ON THE 2002 JEEP LIBERTY WITH 70000 CURRENT MILEAGE ON NOVEMBER . 24, 2006, AND THE VEHICLE STILL HAS NOT BEEN REPAIRED. CHRYSLER HAD NOT BEEN CONTACTED. THERE HAD BEEN NO FAILURES TO DATE.*AK THE CONSUMER STATED VEHICLE WAS REPAIRED BY DEALER LATE MARCH 2007. UPDATE *4/23/07 *TR

WHILE DRIVING VEHICLE SHUT OFF! NO POWER.STEERING, NO POWER BRAKES! NOTHING. FIRST TIME FIXED AT DEALER, PROBLEM WAS TOLD TO BE A SPEED SENSOR. VEHICLE NOW SITS AT ANOTHER DEALER 40 MILES FROM OWNER'S HOME AWAITING TO HERE WHAT NOW. THIS NEEDS TO BE RESOLVED SOON BEFORE AN ACCIDENT HAPPENS. 2002 JEEP LIBERTY. *AK

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT CALLED REGARDING RECALL CAMPAIGN # 06V288000 CONCERNING THE LOWER BALL JOINT. THE CONTACT HAS BEEN ON A WAITING LIST FOR REPAIRS SINCE NOVEMBER. AN APPOINTMENT WAS SCHEDULED FOR MARCH 19, 2007, BUT DEALER STATED THE PART WAS UNAVAILABLE. THERE WAS NO INORMATION AS TO WHEN THE PART WILL BECOME AVAILABLE FOR REPAIR TO BEGIN. THE CURRENT AND FAILURE MILEAGE WERE 90000.*AK THE DEALER CALLED THE CONSUMER BACK AND SAID THEY FOUND THE PART. UPDATED 04/09/07. *JB

2002 JEEP LIBERTY SPORT ON 9/13/06 CUSTOMER SON WAS IN A ACCIDENT CUSTOMER SON STATED THAT THE WHEEL LOCKED UP AND HE COULDN'T STEER. ONE MONTH LATER, CUSTOMER RECEIVED A RECALL REGARDING THE LOWER BALL JOINTS. **NAR**CC THE CONSUMER BELIEVED THE BALL JOINTS WAS THE CAUSE OF THE ACCIDENT. *JB

I HAVE A 2002 JEEP LIBERTY LIMITED ED. WHICH I HAD AN ACCIDENT IN LAST YEAR2006. THIS ACCIDENT WAS DUE TO A RECALL OF THE BALL JOINT. I DIDN'T RECIEVE THE RECALL LETTER UNTIL 2 WEEKS AFTER MY ACCIDENT THAT MADE ME TOTTALY UNAWARE OF ANY PROBLEMS. I TURNED THE ACCIDENT OVER TO MY INS. CO. TO FIGHT WHILE MY CAR SAT AT THE DEALERSHIP WHERE I BOUGHT THE VEHICLE. ACCIDENT DETAILS: AT APROX. 45 MPH THE WHEELS LOCKED UP DUE TO THE BALL JOINT ROD RUBBING A HOLE ON THE INSIDE OF THE WHEEL HOUSING BRINGING THE CAR WHEELS TO LOCK UP. ( ANY FASTER THE CAR PROBABLY WOULD HAVE FLIPPED. IT TOOK 3.5 MONTHS OF MY INS. CO. ARGUING WITH CHRYSLER OVER THE ISSUE BEFORE THEY ACCEPTED RESPONSIBLITY EVEN THOUGH IT WAS OBVIOUS FAULT. MY CONCERN NOW IS I WENT TO TRADE IN THE CAR THIS WEEK AND THE DAMAGE OVER $2500 MAJORILY REDUCED THE VALUE OF MY VEHICLE. (WHICH I DID EXPRESS AFTER THE ACCIDENT) I WAS OFFERED ONLY$5000 WITH NORMAL TRADE IN WOULD GO FOR $8000-$9000. ( THE LOW TRADE IN VALUE I WAS TOLD BY THE SALES MANAGER DUE TO THE ACCIDENT) I FEEL CHRYSLERS DELAY OF FAULT AND NON-COMPENSATION OF VEHICLE VALUE LOSS IS VERY POOR BUSINESS, ESPECIALLY THEM BEING A LARGE FINANCIALLY STABLE AUTOMOTIVE MANUFACTURE DISHONEST WITH A MIDDLE CLASS CHRYSLER DRIVER/WORKER. I WOULD LIKE FOR CHRYSLER TO FULLY HANDLE A FAILURE ON THERE PART TO COMPENSATE FOR ALL FINANCIAL DETAILS OF MY ACCIDENT. I WOULD LIKE TO EXPRESS ONE MORE ISSUE! I FEEL THEY DID NOT TAKE ANY HURRY TO INFORM DRIVERS OF THE SERIOUS VEHICLE ISSUE

OREGON POLICE TRAFFIC CRASH REPORT. JEEP LIBERTY. DRIVER SWERVED TO THE RIGHT TO AVOID HITTING AN ANIMAL IN THE ROAD VEHICLE RAN ON THE SHOULDER FLIPPED OVER AND CAME TO REST AGAINST A UTILITY POLE. *MC THE AIR BAGS DID NOT DEPLOY. *TR

SPEED SENSOR CONNECTOR WIRES BREAK AT DIFFERENTIAL FROM FRICTION FROM THE EMERGENCY BRAKE CABLE RESUTING IN NO SPEEDOMTER OR ODOMTER READINGS. *JB

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT. THE DEALER RECEIVED RECALL 03V460000 REGARDING LOWER BALL JOINTS. THE DEALER INFORMED THE CONTACT THAT IT WOULD TAKE THREE TO FOUR WEEKS TO REPAIR THE LOWER BALL JOINTS. THE DEALER STATED THAT THE CONTACT IS NUMBER 171 ON THE LIST. THE DEALER WAS WILLING TO INSPECT THE VEHICL. HOWEVER, IT WILL TAKE 40 WEEKS TO RECEIVE THE PARTS TO REPAIR IT. THE CURRENT AND FAILURE MILEAGE WERE 63,000. *AK

TL* - THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT. THE CONTACT STATED THAT TOP BRAKE LIGHT IN THE BACK WAS CORRODED AND THE PAINT IWAS BUBBLING UP. HE COULD NOT SECURE THE LIGHT ON THE TOP ANYMORE. THE CONTACT WAS GOING TO TAKE THE LIGHT OFF AND TAKE PICTURES. THE CONTACT HHAD THE VEHICLE SINCE DECEMBER 2001. THE CONTACT BELIEVED THAT THISWAS A VEHICLE DEFECT AND A SAFETY HAZARD. THE CONTACT WAS TOLD BY CHRYSLER THAT THE BRAKE LIGHT WAS NOT UNDER WARRANTY. THE CURRENT AND FAILURE MILEAGE WERE BOTH 45,000 . *AK

SEAT BELT LOCKING MECHANISM ON 2002 JEEP LIBERTY DRIVER'S SEAT IS BROKEN AND DOES NOT ENGAGE. *JB

TL*- THE CONTACT HAS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 CONCERNING LOWER BALL JOINT. THE CONTACT CALLED THE DEALERSHIP IN HIS AREA , AND THEY STATED THAT IT COULD TAKE 4 MONTHS OR MORE IN ORDER FOR THEM TO PERFORM THE RECALL SERVICE. THE CONTACT STATED THAT THERE WAS A WAITING LIST OF OVER 100 PEOPLE. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 59700.*AK UPDATED 03/19/07. *JB

WHEN IT'S COLD AND EITHER SNOWY OR ICY AT ANY SPEED "5 MPH -- 35 MPH MY JEEP LIBERTY FAILS TO STOP FOR A VERY LONG DISTANCE. AT 5 MPH IT TAKES WELL OVER 30-40 FEET. THE ABS MAKE NOISE LIKE THEY ARE TRYING TO DO SOMETHING. BUT ITS AS IF THEY NEVER ACTUALLY ENGAGE TO STOP THE VEHICLE. I HAVE HAD TO USE A SNOWY BANK SEVERAL TIMES SO I WOULDN'T ROLL STRAIGHT INTO AN INTERSECTION. THIS VEHICLE HAS DONE THIS SINCE I HAVE HAD IT. I HAVE TAKEN IT IN NUMEROUS TIMES AND TOLD NOTHING IS WRONG. MY FATHER DROVE THIS SAME VEHICLE AND HAD THE SAME THING HAPPEN TO HIM. I AM NOT THE ONLY ONE COMPLAINING ABOUT THIS ISSUE. FOR SAFETY REASONS I LEAVE MY LIBERTY IN THE GARAGE ON SNOWY DAYS AND TAKE MY FORD TRUCK OUT INSTEAD. I DO NOT HAVE THIS ISSUE WITH MY TRUCK. *NM

I OWN A 2002 JEEP LIBERTY. IN NOVEMBER OF 2006 I HAD THE BALL JOINT RECALL PERFORMED ON THE JEEP. YESTERDAY I WAS DRIVING DOWN THE ROAD WHEN THE PASSENGER SIDE BALL JOINT FAILED CAUSING MY WHEEL TO FALL DOWN UNDERNEATH THE JEEP TEARING THE UPPER BALL JOINT OUT. THE RIM AND TIRE WERE DAMAGED DUE TO THIS INCIDENT AS WELL AS OTHER COMPONENTS OF THE FRONT SUSPENSION. IT IS CURRENTLY AT A JEEP DEALERSHIP BEING DIAGNOSED FOR FURTHER DAMAGE. *NM

TL* - THE CONTACT CALLED REGARDING THE 2002 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINT. SHE WAS PUT ON A WAITING LIST IN NOVEMBER. THE VEHICLE HAS 35,000 MILES. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE AT THIS TIME. *AK UPDATE 03/19/07. *JB

WHILE DRIVING MY JEEP ON THE INTERSTATE WITH THE LIGHTS ON -- MY ABS LIGHT AND BRAKE LIGHT ILLUMINATED, THIS WAS FOLLOWED BY MY SPEEDOMETER WAVING UP AND DOWN (FOR EXAMPLE I STOPPED AND THE SPEEDOMETER WAS BOUNCING FROM 0 TO 100 MPH), FOLLOWED BY THE CHECK ENGINE LIGHT ILLUMINATING AND THEN SOMETIME IN THERE I REALIZED THE ODOMETER, BOTH IN THE DASHBOARD INSTRUMENT PANEL AND IN THE OVERHEAD INSTRUMENT PANEL STOPPED WORKING. I HAVE DONE RESEARCH ON THIS ISSUE VIA THE INTERNET AND THIS SEEMS TO BE A FAIRLY POPULAR ISSUE DUE TO WIRE SHORTS. I HAVE ALREADY REPLACED THE SPEED SENSOR UNDER THE REAR AXLE JUST TO HAVE THE JEEP DO IT AGAIN IN ABOUT 10 MINUTES OF IN CITY DRIVING WITH JUST ONE PERSON IN THE VEHICLE, AND NOW THE JEEP IS HEADED TO THE SHOP. I AM UNSURE IF THE ABS SYSTEM IS WORKING PROPERLY DURING THIS TIME WHICH IS HAZARDOUS, NOT TO MENTION THE ODOMETER ISN'T RUNNING WHICH IS ILLEGAL. *JB

TL* - THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE ON OCTOBER 4, 2006. THE CONTACT TRAVELED 90 MILES ONE WAY, AND HE TOLD THE DEALER THAT THE VEHICLE WASN'T DRIVING NORMALLY. THE CONTACT REPLACED 2 SETS OF TIRES ,AND HAD SEVERAL ALIGNMENTS, WHICH HAD BEEN UNSUCCESSFUL IN CORRECTING THE STEERING FAILURE. THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT CALLED THE DEALER ON SEVERAL OCCASIONS TO FOLLOW UP AND SCHEDULE AN APPOINTMENT. HOWEVER, HE WAS ADVISED THAT THERE WAS NO WAITING LIST, AND AFTER SEVERAL ATTEMPTS, INCLUDING CALLING THE MANUFACTURER AN APPOINTMENT WAS SCHEDULED. THE CONTACT RECEIVED A CALL FROM THE DEALER STATING THE APPOINTMENT WAS CANCELLED, AND THE PARTS WERE ON BACK ORDER WHEN SPEAKING WITH A DIFFERENT MECHANIC. HE WAS TOLD THE PARTS WERE AT THE DEALER AND TO BRING THE VEHICLE IN FOR REPAIR ON THE FOLLOWING DAY. THE CONTACT RECEIVED A VOICE MAIL THE DAY BEFORE HIS SCHEDULED APPOINTMENT STATING THAT THE PARTS WERE ON BACK ORDER. THE VEHICLE WASN'T STEERING PROPERLY, AND HADN'T DRIVEN NORMALLY FOR QUITE SOME TIME. THE CONTACT STATED THE SPEED WASN'T A FACTOR, AFTER DRIVING 5 MILES OR MORE THE VEHICLE DID NOT STEER PROPERLY. THE CURRENT AND FAILURE MILEAGE WERE BOTH 58000.*AK

FAILURE OF DAIMLER CHRYSLER AND LOCAL DEALER TO REMEDY A RECALL WITHIN A REASONABLE TIME. AFTER 2 1/2 MONTHS THEY SAY IT WILL BE 2-3 MORE WEEKS BEFORE PARTS ARE AVAILABLE. I THOUGHT THE RECALL NOTICE SAID THE CAR COULD CRASH WITHOUT PRIOR WARNING. WHEN I CALLED AGAIN TODAY I WAS TOLD TO WAIT ANOTHER 2-3 WEEKS! *NM

RECEIVED SAFETY RECALL NOTICE BACK IN NOVEMBER 2006. ALL DEALERSHIPS IN THE AREA DO NOT CARRY PARTS THAT NEED TO BE REPLACED. PARTS ARE CLAIMED TO BE BACK-ORDERED. IF THEY SEND OUT SAFETY RECALL NOTICES, DEALERSHIPS SHOULD BE CARRYING REPLACEMENT PARTS!! NO INJURIES YET, BUT JUST WAITING FOR SOMETHING TO HAPPEN. *NM

2002 JEEP LIBERTY WITH CONCERNS ABOUT RECALL ON FRONT SUSPENSION LOWER BALL JOINTS**CC THE CONSUMER STATED THE RIGHT BALL JOINT FELL OFF THE VEHICLE ON THE RIGHT SIDE AND CAUSED DAMAGE TO THE VEHICLE PRIOR TO THE RECALL. THE CONSUMER THEN RECEIVED A RECALL REGARDING THE BALL JOINTS, WHEN HE WENT TO THE DEALER TO HAVE OTHER WORK DONE, HE INQUIRED ABOUT THE RECALL AND WAS TOLD HE WOULD BE PLACED ON A LIST. THE CONSUMER STATED WHILE DRIVING, THERE WAS A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE AND SUSPECTED THERE MIGHT BE A PROBLEM WITH THE BALL JOINTS AGAIN. THE CONSUMER WAS INFORMED THE BALL JOINTS ON BOTH SIDES HAD FAILED AND ADDITIONAL DAMAGE WAS DONE TO THE KNUCKLE. THE VEHICLE WAS REPAIRED. *JB

2003 JEEP LIBERTY SPORT WITH CONCERNS ABOUT RECALL F23 -LOWER BALL JOINTS CUSTOMER WANTS TO BE COMPENSATED FOR DAMAGE**CC THE CONSUMER ONLY RECEIVED REIMBURSEMENT FOR THE TWO DEFECTIVE BALL JOINTS. THE CONSUMER WANTS TO BE COMPENSATED FOR THE DAMAGE TO THE VEHICLE. THE AXLE ASSEMBLY, A-ARMS AND SWAY BARS WERE DAMAGED AS A RESULT OF THE FAULTY BALL JOINTS. *JB

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE DRIVER CALLED THE DEALER IN DECEMBER TO SCHEDULE AN APPOINTMENT RE GARDING RECALL 06V288000. THE DEALER STATED IN JANUARY THAT THEY ONLY RECEIVED 4 LOWER BALL JOINTS , AND THAT SHE WAS NUMBER 36 ON THE WAITING LIST. THE CONTACT DROVE 80 MILES PER DAY OR MORE ON THE EXPRESSWAY AND WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED. THE CURRENT VEHICLE MILEAGE WAS 80,000. THERE WERE NO OTHER FAILURES AT THIS TIME. *AK

TL*- THE CONTACT HAS A 2002 JEEP LIBERTY. RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINT. THE CONTACT CALLED THE DEALERSHIP IN HIS AREA SINCE NOVEMBER 2006, AND AT THAT TIME THEY STATED THAT IT COULD TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE. THE CONTACT STILL HAS NOT RECEIVED A CALL BACK FROM THE DEALERSHIP. CURRENT AND FAILURE MILEAGE WERE 49000. *AK

ALL MAINTENANCE DONE AS PER JEEP'S REQUIREMENTS. 3.7 V6 HEAD GASKET BLEW AT 128,500 NEEDED TO REPLACE ENGINE. *NM

TL* - THE CONTACT CALLED REGARDING RECALL 06V288000 FOR THE 2002 JEEP LIBERTY CONCERNING THE LOWER BALL JOINTS. THE CONTACT STATED HE HAS BEEN WAITING APPROXIMATELY 1 1/2 MONTHS FOR THE LOWER BALL JOINT PART. THE DEALER ADVISED THE CONTACT HE WILL BE CALLED WHEN THE PART ARRIVED. THE VEHICLE HAS APPROXIMATELY 62,000 MILES. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE TO DATE. *AK UPDATED 2/27/2007 - *NM

TL*- THE CONTACT STATED THAT HE HAS A 2002 JEEP LIBERTY , AND RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS. HE CALLED THE DEALER TO MAKE AN APPOINTMENT AND THE DEALER STATED THAT CHRYSLER WAS ONLY GIVING OUT THREE (3) PARTS PER WEEK AND HE FELT THAT THAT WAS NOT ACCEPTABLE. THE VEHICLE HAS NOT HAD A FAILURE TO DATE. THE CURRENT MILEAGE WAS 62000 MILES.

ORIGINAL MESSAGE FOLLOWS: ------------------------ US CUSTOMER SERVICE - CHRYSLER BRAND SITE BRIEF DESCRIPTION: FIXING MY RECALL ALMOST TURNING OUT DEADLY LOSING CONTROL OF MY FRONT BRAKES COMMENTS: TODAY MY WIFE AND I PICKED UP HER JEEP LIBERTY AFTER HAVING THE FRONT BALL JOINTS REPLACED (IT WAS A SAFETY RECALL) FROM KONA AUTO CENTER IN KAILUA KONA, HI. KONA IS 45 MILES FROM MY TOWN OF KAMUELA. MY WIFE DROVE THE CAR HOME AND EVERY TIME SHE STEPPED ON THE BRAKES, THE FRONT BRAKES MADE A LOUD CLUNK, LOUDER EACH TIME. SHE ALSO NOTICED A RATTLING SOUND. WHEN SHE CAME TO A TRAFFIC LIGHT IN TOWN. THE CAR ALMOST DIDN'T STOP. SHE HAD TO DOWN SHIFT AND EVEN HAD TO USE THE EMERGENCY BRAKES TO KEEP FROM REAR ENDING THE CAR IN FRONT OF HER. I TEST DROVE THE CAR THERE WAS SOMETHING VERY WRONG. I STARTED TO DRIVE BACK TO KONA. I TO HAD TO DOWN SHIFT AND USE THE EMERGENCY BRAKE TO STOP. IF I TOUCHED THE BRAKE, THE FRONT BRAKES WOULD MAKE A LOUD BANG AND THEN WOULD RATTLE, WITH NO STOPPING POWER. HALF WAY BACK I HAD TO STOP. I CRAWLED UNDER THE CAR AND FOUND TO MY AMAZEMENT THAT ONE BOLT ON EACH FRONT BRAKE CALIPER WAS MISSING AND THE OTHER BOLT WAS ONLY FINGER TIGHT. I CALLED THE KONA AUTO CENTER AND SPOKE WITH THE SERVICE MANAGER JEFF. I TOLD HIM I WAS ON MY WAY AND HOW DANGEROUS MY SITUATION WAS. JEFF MET ME AS I ARRIVED. HE ASKED ME WHAT I WANTED. I TOLD HIM I JUST WANTED THE TWO BOLTS PUT BACK AND TORQUE ALL THE HARDWARE AND THE BRAKES CHECKED. I ALSO TOLD HIM TO TELL ALL HIS EMPLOYEES

ON SEPTEMBER 30,2006 I RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS ON MY 2002 JEEP LIBERTY. I HAVE CALLED A COUPLE OF DIFFERENT DEALERSHIPS TO TRY TO GET THIS REPAIR AND HAVE BEEN TOLD OVER AND OVER AND OVER THAT THE PARTS HAVE NOT BEEN MADE AVAILABLE FOR THIS SERVICE. IT IS NOW FEBRUARY 1,2007 AND I WAS JUST TOLD THAT I AM NUMBER 29 ON A WAITING LIST FOR PARTS THAT ARE NOT AVAILABLE. I HAVE BEEN TOLD THAT THIS DEALERSHIP IS ONLY RECEIVING 3 KITS AT A TIME AND NOT RECEIVING A SHIPMENT EVERY WEEK SO IT WILL STILL BE A LONG WAIT TO MAKE MY JEEP SAFE FOR MYSELF AND MY CHILDREN TO RIDE IN. PERSONALLY I THINK THIS IS RIDICULOUS!! I CALLED THE DAIMLER CHRYSLER CORPORATION AND THEY HAVE A RECORDING TELLING ME TO BE PATIENT AND WORK WITH MY LOCAL DEALERSHIPS. *NM

DEALES HAVE ME WAITING SINCE SEP 27,2006 FOR A LOWER BALL JOINT FOR MY JEEP LIBERTY 2002 THEY HAVE TO CHANGE . I WAS TOLD THAT THEY WILL CALL ME BECAUSE THEY HAVE TO SEND FOR THE BALL JOINT BECAUSE THEY DONT HAVE IT EVEN WITHOUT LOOKING TO MY VEHICLE

THIS PROBLEM OCCURRED WHILE DRIVING ON THE FREEWAY. FIRST THE SPEEDOMETER STARTED GOING BACK AND FORTH BETWEEN 0 AND 60 THEN ALL ELECTRICAL POWER STARTING SHUTTING DOWN. HEADLIGHTS, INTERIOR LIGHTS AND ALL METERS STOPPED WORKING. THEN THE VEHICLE STARTED STALLING. THE VEHICLE IS NOT THAT OLD AND IT WAS THE COMPUTER THAT NEEDED TO BE REPLACED. I HAVE HEARD MANY PEOPLE COMPLAINING OF THIS AND THOUGHT I SHOULD MAKE SOMEONE AWARE OF IT. *NM

JEEP LIBERTY RECALLED FOR LOWER BALL JOINTS**CC THE DEALER HAS FAILED TO RESOLVE THE PROBLEM. *NM

DAIMLER CHYRSLER RECALL F23. I RECEIVED THE RECALL LETTER FOR MY JEEP LIBERTY AROUND 11/10/06 AND CALLED THE DEALER TO SCHEDULE THE APPT. TO CORRECT THE PROBLEM APPROXIMATELY 11/20/06. I WAS TOLD AT THAT TIME THAT THERE WERE 30 PEOPLE IN FRONT OF ME AND THAT MY NAME WOULD BE PUT ON A LIST. I CALLED DECEMBER 18TH AND WAS TOLD THEY WERE WORKING THROUGH THE LIST AND IT WOULDN'T BE MUCH LONGER. I CALLED 01/25/07 (OVER 2 MONTHS LATER AND GOT THE SAME STORY). I QUESTIONED THE SERVICE MANAGER ABOUT THE DELAY AND HE STATED THAT JEEP WOULD ONLY GIVE THEM PARTS TO COMPLETE 3 VEHICLES A WEEK AND THAT I HAD 20 PEOPLE IN FRONT OF ME ON THE LIST. I ASKED HIM IF THEY HAD ONLY COMPLETE 10 VEHICLES SINCE 11/20/06 AND HE SAID YES. I AM CONCERNED BECAUSE THE RECALL LETTER SAYS STEERING CAN BE LOST WITHOUT WARNING AND BASED ON JEEP'S CURRENT PROGRESS IT MAY BE 4 OR 5 MORE MONTHS BEFORE THIS WORK IS COMPLETE. I DO NOT BELIEVE THIS RECALL IS BEING HANDLED IN A REASONABLE MANNER AND TIME FRAME. *JB

MY DAUGHTER IS DRIVING A 2002 JEEP LIBERTY, WITH A RECALL, F23-LOWER BALL JOINTS. I HAVE A PROBLEM WITH THE LENGTH OF TIME IT IS TAKING TO HAVE THIS FIXED. THE DEALER SAYS,THAT THEY HAVE TROUBLE GETTING THE PARTS TO REPAIR IT. HE SAID THAT SOME PEOPLE HAVE BEEN WAITING SINCE OCTOBER TO GET THE PARTS. IF CHRYSLER CARES ABOUT PEOPLES LIVES, THEY WOULD PRODUCE MORE PARTS, FASTER. *JB

TL* - THE CONTACT OWNS A 2002 JEEP LIBERTY WHICH HAS A SAFETY RECALL 06V288000. THE CONTACT WOULD LIKE TO MAKE A COMPLAINT CONCERNING THE LENGTH OF TIME IT WAS TAKING DAIMLER CHRYSLER TO MAKE THE SAFETY REPAIRS ON THE LOWER BALL JOINT. *AK THE CONSUMER HAS MADE SEVERAL ATTEMPTS TO GET THE RECALL REPAIRS MADE TO NO AVAIL. UPDATED 02/13/07.*JB

CHRYSLER JEEP HAS A RECALL ON LOWER BALL JOINTS. CONSUMER CAN'T GET AN APPOINTMENT TO GET CAR FIXED. **NAR**CC THE CONSUMER HAD TO BE PUT ON A WAITING LIST BECAUSE THE PART WERE COMING IN 2-3 AT A TIME.

TL* - THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE REPLACEMENT OF THE LOWER BALL JOINT ON THE 2002 CHRYSLER JEEP LIBERTY. THE CONTACT STATED THAT SHE IMMEDIATELY CALLED THE DEALER TO SCHEDULE AN APPOINTMENT. THE CONTACT WAS TOLD THAT SHE COULD NOT BE PUT ON A WAITING LIST AND THAT IT WAS FIRST COME, FIRST SERVE BECAUSE IT IS A SAFETY PROBLEM. SHE WAS ALSO TOLD THAT IF SHE HAD AN APPOINTMENT AND SOMEONE CAME TO THE DEALER BEFORE SHE ARRIVED THEY WOULD BE GIVEN THE PART. THE CONTACT'S VEHIC HAS NOT EXPERIENCED ANY PROBLEMS AT THIS TIME. *AK

I'M WRITING TO FILE A COMPLAINT AGAINST MICHAEL STEAD AUTOMOTIVE IN WALNUT CREEK, CALIFORNIA. I RECEIVED A RECALL NOTICE REGARDING SAFETY RECALL F23 - LOWER BALL JOINTS ON 11/15/06. I PHONED THE DEALER A WEEK LATER (DIDN'T MARK THE EXACT DATE AS I WASN'T AWARE IT WOULD BE SUCH A PROBLEM). I WAS TOLD THE PARTS WERE ON BACKORDER AND WOULD BE IN WITHIN TWO TO THREE WEEKS. THEY TOOK MY NAME AND NUMBER AND I WAS TOLD I WOULD BE PHONED TO MAKE AN APPOINTMENT. I NOW FOLLOWED ON 1/22/07 ONLY TO BE TOLD THAT THEY HAVE A "PILE" OF NAMES AND ITS TAKING A WHILE TO GET THROUGH THEM. I'M 19TH ON THE LIST AND THEY RECEIVE THE PARTS "PERIODICALLY" AND I'LL BE CALLED WHEN IT'S MY TURN. I WAS ALSO TOLD WHEN I ASKED ABOUT THE SAFETY OF THIS RECALL THAT, "IT'S NOT URGENT, ONLY BEING DONE FOR NOISE." HOWEVER, THE RECALL NOTICE SAYS, "WATER MAY ENTER INTO THE FRONT SUSPENSION LOWER BALL JOINTS ON YOUR JEEP AND CAUSE THE BALL JOINT TO CORRODE AND SEPARATE CAUSING A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING." TWO VERY DIFFERENT STATEMENTS. WE TRANSPORT TWO SMALL CHILDREN IN THIS CAR DAILY AND THIS IS NOT SOMETHING I'M WILLING TO ACCEPT. WE RECEIVED A RECALL NOTICE BUT THE DEALER IS DRAGGING THEIR FEET, NO DOUBT BECAUSE IT'S NOT A PAID SERVICE FOR THEM. IF AN ACCIDENT DOES OCCUR DUE TO THIS I WANT THIS COMPLAINT ON RECORD. THIS IS SIMPLY UNACCEPTABLE SERVICE AND I WOULD HOPE YOU'D FOLLOW UP. *JB

RE: RECALL #F23 (ID#06V-288) JEEP LIBERTY LOWER BALL JOINTS - NOTIFIED OF RECALL IN SEP 2006, DEALER SAYS THEY WERE RECEIVING 3 PARTS KITS PER WEEK (#CBXEF230), WE STILL HAVE 97 CUSTOMERS AHEAD OF US, PARTS ARE ON BACK ORDER WITH NO DATE AVAILABLE. OUR MODEL IS A 2002 AND OLDER MODELS WERE TO BE DONE FIRST. PLEASE ADVISE IF ANY ACTION CAN BE TAKEN. *JB

THE IGNITION SWITCH FAILED (BROKE). TOOK TO AUTHORIZED DEALER. THEY REPLACED SWITCH,WHICH BROKE AGAIN,DURING THEIR TESTING PROCESS. I AM NOW ADVISED THAT THERE IS SOMETHING WITH THE STEERING COLUMN THAT IS BREAKING THE SWITCH, DEALER SAYS COMPLETE STEERING COLUMN HAS BEEN REPLACED. THEY CAN NOT OR WILL NOT EXPLAIN WHAT IN THE COLUMN IS BREAKING THE IGNITION SWITCH. THERE IS NO WAY OF KNOWING IF THIS WILL EVEN FIX THE PROBLEM. WHERE THIS IS SOMETHING INTERNAL, THERE IS NOW WAY FOR THE OWNER/OPERATOR TO KNOW THERE IS A PROBLEM. IF THE SWITCH WERE TO BREAK DURING VEHICLE OPERATION, WHO KNOWS WHAT THE OUTCOME WOULD BE. *JB

SEAT BELT WOULD NOT RELEASE AND WOULD JAM SEAT BELT WOULD COME OPEN GOING DOWN THE ROAD THEN THE BUCKLE JAMMED OPEN. *JB

TL* - THE CONTACT HAS A 2002 JEEP LIBERTY WITH AN ODOMETER READING OF 35000 MILES WHEN HE RECEIVED THE RECALL NOTICE 06V288000 FOR LOWER BALL JOINT. THE DEALER (ROMANO JEEP) WAS CONTACTED OVER A MONTH AGO, BUT THE CONTACT HAS NOT HEARD WHEN HE WILL HAVE HIS VEHICLE REPAIRED.

I HAVE RECEIVED A SAFETY RECALL NOTICE ON MY VEHICLE, BUT THE DEALERSHIP SAYS IT CANNOT GET IN THE PROPER PARTS TO REMEDY THE PROBLEM. CUSTOMER SERVICE AT JEEP SAYS THERE IS NOTHING THEY CAN DO. I FEEL THAT THIS IS UNACCEPTABLE, AND THAT I AM DRIVING AN UNSAFE VEHICLE. *JB

TL* - THE CONTACT RECEIVED RECALL 06V288000 FOR THE 2002 JEEP LIBERTY CONCERNING LOWER BALL JOINTS. THE CONTACT COMPLAINED ABOUT THE EFFECT THAT THE BALL JOINT HAD ON THE TIRES. THE CONTACT STATED THAT NO MATTER WHAT SPEED SHE WAS DRIVING AT, BUT USUALLY AT ABOUT 15 MPH SHE FELT AND HEARD THE SUSPENSION IN THE CAR SHIFTING WHENEVER SHE HIT A BUMP. THE CONTACTS COMPLAINT WAS THAT AFTER ONE AND A HALF YEARS THE TIRES WERE COMPLETELY BALD. THE CONTACT STATED THAT THIS WAS DIRECTLY RELATED TO THE SAFETY RECALLS ON THE BALL JOINTS. ALSO, THE CONTACT STATED THAT ON 11/2005 SHE LOST CONTROL OF THE VEHICLE AFTER MAKING A TURN. AFTER TAKING THE VEHICLE FOR SERVICE, THE CONTACT LEARNED FROM THE DEALER THAT ALL OF THE STEERING FLUID LEAKED OUT, AND THE POWER STEERING BELT SPLIT IN HALF. THE CONTACT WOULD LIKE TO HAVE THE TIRES REPLACED UNDER THE RECALL AS WELL.*AK UPDATED 2/7/2007 - THE CONSUMER'S VEHICLE EXPERIENCE EXTENDED CRANK TIME TO START. THE DEALER REPLACED EH FUEL PUMP AND FUEL PUMP RESERVOIR. THE LAP BELT IN THE REAR SEAT BECAME TWISTED. WHEN THE VEHICLE WAS PUT INTO REVERSE THE CONSUMER HEAR A NOISE. THE DEALER MADE REPAIRS TO THE TRANSMISSION. THE LIGHTER WAS INOPERATIVE. *NM

TL* - THE CONTACT STATED THAT HE RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINT ON THE 2002 JEEP LIBERTY WHICH HAS AN ODOMETER READING OF 71,000 MILES. HE WAS PLACED ON A WAITING LIST ON 11/20/06. HE WAS STILL WAITING FOR THE PART. THE CONTACT HAS NOT HAD ANY PROBLEMS WITH THE VEHICLE. THE CONTACT WAS CONCERNED ABOUT THE DELAY IN REPAIRING THE VEHICLE. *AK

SEPTEMBER, 2006 I RECEIVED A RECALL NOTICE ON MY 2002 JEEP LIBERTY REGARDING THE LOWER BALL JOINTS. I CALLED THE DEALERSHIP WHERE I HAD PURCHASED MY JEEP AND WAS TOLD THAT THEY HAD SOLD THE FRANCHISE TO ANOTHER DEALERSHIP. I THEN CALLED THIS DEALERSHIP AND WAS TOLD THAT THEY WERE ONLY RECEIVING 3 REPLACEMENT PARTS AT A TIME AND I WOULD HAVE TO BE PLACED ON A WAITING LIST OF APPROXIMATELY 2 WEEKS. I WAITED FOR ABOUT A MONTH AND CALLED THEM AGAIN TO MAKE SURE THEY HADN'T LOST MY INFORMATION. I WAS TOLD THAT I WAS THIRD ON THE LIST. I WAITED ANOTHER MONTH AND CALLED AGAIN. I WAS TOLD BY THE SERVICEMAN THAT I WAS STILL ON THE WAITING LIST, BUT THEY HAD JEEPS COMING IN WEEKLY THAT THE WHEELS HAD FALLEN OFF AND THEY TOOK FIRST PREFERENCE. IT IS NOW ANOTHER MONTH AND I HAVE NOT HEARD FROM THEM YET. IF THE SITUATION IS A S SERIOUS AS WHEELS FALLING OFF AS OFTEN AS THE SERVICEMAN HAS INDICATED, THEN DAIMLER CHRYSLER SHOULD DO MORE TO IMPROVE GETTING THE REPLACEMENT PARTS TO DEALERSHIPS. IF THE DEALERSHIP IS JUST PUTTING ME OFF BECAUSE THEY ARE TOO BUSY TO DEAL WITH THE RECALLS, THEN SOMETHING SHOULD BE DONE. THE DEALERSHIP IS LEWIS PONTIAC BUICK GMC JEEP, 830 E. MAIN ST., OAK HILL, WV, PHONE 304-465-3111. *NM

TL* - THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR LOWER BALL JOINTS IN OCTOBER 2006. THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT AND WAS ADVISED THAT THEY DIDN'T HAVE THE PARTS. THE CONTACT LEFT THE INFORMATION WITH THE DEALER TO CALL HIM, AND AFTER FIVE WEEKS THERE WAS NO RESPONSE. THE CONTACT CALLED DAIMLER CHRYSLER, AND WAS TOLD THAT HE COULD FILE A COMPLAINT ,AND WAS INFORMED THAT THEY DIDN'T HAVE THE BALL JOINTS. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED AS STATED IN THE RECALL. WATER MAY ENTER AND CAUSE BALL JOINT SEPARATION. THE CONTACT COULD LOSE STEERING CONTROL, WHICH MAY RESULT IN A CRASH. DAIMLER CHRYSLER ADVISED HIM TO MAKE AN APPOINTMENT. ALSO, THE CONTACT WAS CONCERNED ABOUT DRIVING IT IN THE RAIN WITH THE SAFETY RISK INVOLVED, PER THE RECALL. IN ADDITION, THE CONTACT EXPERIENCED TIGHTNESS IN THE STEERING WHEN HE WAS MAKING A SHARP RIGHT HAND TURN. *AK UPDATED 1/31/2007 - *NM

THANKS GOD THERE WAS NO CRASH OR DAMAGE YET. I'VE FOUND OUT THAT IT IS RECOMMENDED TO FULFILL SAFETY RECALL FOR MY JEEP LIBERTY. I CALLED MOSCOW DEALER "MUSA-MOTORS" (WWW.MUSA-MOTORS.RU) AND THEY SAY THAT "THEY DO NOT DO RECALLS ON HOLIDAYS" THEY ONLY DO THE WORK, WHICH WILL COST ME MONEY. IT IS NOT GOOD BECAUSE F23 RECALL - IS LOWER BALL JOINTS REPLACEMENT THAT MEANS SAFETY. AND IF SOMETHING HAPPENS TO ME OR MY FAMILY YOU'LL BE IN CHARGE OF. THAT'S WHY, I'M ASKING TO STOP MUSA-MOTOR'S DEALING LICENSE AS A JEEP DEALER. *NM