2002 Jeep Liberty complaints

FRONT LEFT (DRIVER'S SIDE) SUSPENSION COLLAPSED WHILE DRIVING THE VEHICLE. *TR

IT HAPPENED AGAIN YESTERDAY! I HAVE A JEEP LIBERTY 2002. MY FRONT PASSENGER SIDE WHEEL FELL OFF WHILE I WAS DRIVING (WITH MY KIDS) IN A RESIDENTIAL AREA:HAD IT BEEN ON THE HIGHWAY, I KNOW THERE WOULD HAVE BEEN INJURIES. I HAVE HAD TWO RECALLS. FIRST RECALL 2004 AND ANOTHER AT THE END OF 2007. JANUARY 2008 WHILE I DRIVING BOTH FRONT TIRES POPPED OFF (VERY SCARY), THEN SECOND RECALL WAS DONE. SINCE THIS WAS SUPPOSEDLY TAKEN CARE OF, I THOUGHT THAT ALL WAS OK AND THEN IT HAPPENS AGAIN LAST NIGHT! WHY CAN SOMEBODY MAKE JEEP FIND AN ANSWER BEFORE THERE IS A FATALITY, OR IS THIS WHAT HEY ARE WAITING FOR? THE RIGHT NUMBER OF DEATHS. *TR

IT HAPPENED AGAIN YESTERDAY! I HAVE A JEEP LIBERTY 2002. MY FRONT PASSENGER SIDE WHEEL FELL OFF WHILE I WAS DRIVING (WITH MY KIDS) IN A RESIDENTIAL AREA:HAD IT BEEN ON THE HIGHWAY, I KNOW THERE WOULD HAVE BEEN INJURIES. I HAVE HAD TWO RECALLS. FIRST RECALL 2004 AND ANOTHER AT THE END OF 2007. JANUARY 2008 WHILE I DRIVING BOTH FRONT TIRES POPPED OFF (VERY SCARY), THEN SECOND RECALL WAS DONE. SINCE THIS WAS SUPPOSEDLY TAKEN CARE OF, I THOUGHT THAT ALL WAS OK AND THEN IT HAPPENS AGAIN LAST NIGHT! WHY CAN SOMEBODY MAKE JEEP FIND AN ANSWER BEFORE THERE IS A FATALITY, OR IS THIS WHAT HEY ARE WAITING FOR? THE RIGHT NUMBER OF DEATHS. *TR

MY 2002 JEEP LIBERTY WITH 90,000 MILES, THE FRONT RIGHT UPPER BALL-JOINT FAILURE OCCURRED WHEN I WAS ATTEMPTING TO MAKE A LEFT TURN ACROSS THE FLOW OF ONCOMING TRAFFIC. AS I TURNED SOUTH ON MOUND RD FROM HALL RD IN STERLING HEIGHTS MICHIGAN I, HEARD A LOUD NOISE FROM THE FRONT RIGHT AND THEN THE WHEEL SEPARATED AND I LOST CONTROL OF THE VEHICLE. MY JEEP WAS TOWED THAT NIGHT TO UTICA VAN DYKE SERVICE FOR REPAIRS 586-739-2680. *TR

I WAS DRIVING MY JEEP LIBERTY 2002 SPORT 4-WHEEL DRIVE TRUCK. I WENT OVER A SET OF RAILROAD TRACKS AND I HEARD A TERRIBLE SQUEAK! I PULLED OVER INTO A BANK PARKING LOT TO FIND MY TIRE UNDER MY CAR. THE UPPER BALL JOINT BROKE CAUSING ME TO HAVE MY TRUCK TOWED AND FIXED. *TR

LOST CONTROL AND ROLLED OVER.... RECALL #F23 BY DAIMLER CHRYSLER LOWER BALL JOINTS JEEP LIBERTY. *TR

ROCKER ARM CAME OFF #4 EXHAUST VALVE ....DEALERSHIP FOUND DEFECTIVE VALVE...CAR HAS CONTINUED TO HAVE MAJOR ENGINE ISSUES. *TR

I WAS DRIVING MY 2002 JEEP LIBERTY WHEN THE OIL LIGHT WENT ON. WITHIN MINUTES I LOST ALL STEERING OF THE CAR AND THE CAR DIED. LUCKILY I HAD JUST GOTTEN OFF THE HIGHWAY WHEN THIS OCCURED. *TR

I BOUGHT MY 2002 JEEP LIBERTY USED IN 2005. MY EXCITEMENT OVER THE NEW USED VEHICLE WAS SHORTLY LIVED. BEFORE I COULD EVEN MAKE A PAYMENT MY VEHICLE HAD A MAJOR PROBLEM. MY MOTHER WAS DRIVING IT ON A PAPER ROUTE IN THE COUNTRY EARLY IN THE MORNING WHEN SHE WENT TO PULL AWAY FROM THE MAILBOX SHE SAID THE CAR WOULD NO LONGER MOVE. SHE PROCEEDED TO GET OUT AND SAW THE LOWER CONTROL ARM AND THE TIRE HANGING THERE. SHE HAD TO WALK AND KNOCK A STRANGERS DOOR AT 6 IN THE MORNING TO CALL A TOW TRUCK. IT WAS TOWED TO A LOCAL MECHANIC THAT THEN INVESTIGATED RECALLS ON THE LIBERTY AND FOUND THAT IT WAS A RECALL. IT WAS THEN TOWED TO JEEP AND I WAS INFORMED ABOUT BEING REIMBURSED FOR THE TOWING BY DIAMOND CHRYSLER WHICH I NEVER WAS. IT WAS FIXED AND MY WINDOW WASHER FLUID RESERVOIR WAS BUSTED AND SO WAS MY WHEEL WELL WHICH WAS ALSO REPLACED. THEN I STILL HAD THE SAME NOISE THAT I HAD BEFORE THIS SO I CALLED JEEP BUT THEY TOLD ME IF THEY LOOKED AT IT AND IT WASN'T THE BALL JOINT/CONTROL ARM THEN THEY WOULD CHARGE ME AND I DIDN'T HAVE THE MONEY SO I DIDN'T TAKE IT IN. THEN IN 2006 I GOT THE RECALL NOTICE FROM JEEP AND HAD IT REPLACED AGAIN. I AM STILL CONTINUOUSLY HAVING THE SAME PROBLEM. I HERE THE SAME LOUD POPPING NOISE WHEN I TURN HARD AND YOU CAN TELL IT STILL ISN'T RIGHT. I SAW THIS INVESTIGATION AND I FEEL THAT I SHOULD INFORM YOU SO WE CAN GET THESE VEHICLES EITHER FIXED OR OFF THE ROAD. THERE ARE SEVERAL COMPLAINTS ON BLOGS ABOUT THE LIBERTY'S AND I FEEL MY MONEY HAS BEEN WASTED W

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT'S VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) IN 2007. ONE YEAR LATER, WHILE ATTEMPTING TO MAKE LEFT TURNS, HE HEARD A LOUD POPPING NOISE COMING FROM THE REAR DRIVER SIDE TIRE. HE HAS NOT HAD THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 80,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE VEHICLE EXHIBITS POOR STEERING AND THE STEERING WHEEL WILL NOT RETURN TO ITS NORMAL POSITION. THE DRIVER STRUCK A PARKED VEHICLE BECAUSE THE WHEEL WOULD NOT TURN IN ORDER FOR HER TO PULL INTO A PARKING SPACE PROPERLY. THE VEHICLE WAS SERVICED FOR TWO NHTSA CAMPAIGN ID NUMBERS (03V460000, 06V288000) REGARDING BOTH FRONT LOWER BALL JOINTS. THE VEHICLE WAS DIAGNOSED WITH FRONT LOWER BALL JOINT FAILURE AGAIN AT 18,000 MILES. A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS 107,000 AND FAILURE MILEAGE WAS 105,000. THE CONSUMER STATED THAT CHRYSLER WOULD REPAIR THE VEHICLE AT NO COST TO THE OWNER DUE TO THE FACT THAT 2 RECALLS WERE ALREADY PERFORMED. THE CONSUMER FURTHER STATED HAD TO PAY OUT OF POCKED FOR THE REPAIRS. UPDATED 06/02/08 *TR

I WAS ATTEMPTING TO STOP, GOING DOWNHILL ON A DAY IT HAD RAINED BUT WAS NO LONGER RAINING. I HAD MY 4 YEAR OLD DAUGHTER IN THE CAR THE DAY OF THIS INCIDENT. I APPLIED THE BRAKES TO STOP BECAUSE ANOTHER CAR WAS MAKING A LEFT HAND TURN AT THE END OF THE HILL AND THE VEHICLE STARTED TO SLIDE I WAS GOING APPROXIMATELY 25 MILES AN HOUR, AND LUCKILY STARTED TO STOP IN TIME BECAUSE I SLIDE ALMOST 50 FEET AND TURNED THE WHEEL SHARPLY TO AVOID THE CAR. THE JEEP NEVER CAME TO A STOP THE CAR TURNED AND WAS ABLE TO LET OFF THE BRAKES. THE JEEP HAS DONE THIS ON SEVERAL OCCASION PRIOR AND I THOUGHT I NEED BRAKES AND THAT THEM REPLACED. THIS HAPPENED AFTER I HAD NEW BRAKES PUT ON. *TR

I HAVE A 2002 JEEP LIBERTY. THE BALL JOINT SEPARATED AND CAUSED ME TO CRASH INTO A CEMENT WALL ON I-77 IN WEST VIRGINIA. I PICKED UP THE CAR AFTER IT WAS REPAIRED IN WV AND BROUGHT IT HOME. I HAD TO HAVE MORE WORK DONE AFTER I GOT BACK BECAUSE IT STILL WAS NOT RIGHT. THE BALL JOINTS HAVE BEEN REPLACED AT LEAST 4 TIMES. I WAS TOLD BY ONE OF THE MECHANICS THAT THEY WERE STILL USING THE JOINTS THAT WERE CAUSING THE PROBLEM BECAUSE THEY HAD NOT FIGURED OUT HOW TO RE-DESIGN THEM. THE LAST TIME I HAD IT REPAIRED THEY (HOPEFULLY) PUT ONES ON THAT ARE A NEW DESIGN. I HAVE HAD TO HAVE IT TOWED BECAUSE IT WAS UNSAFE TO DRIVE BECAUSE THE JOINT WAS SO BAD -- I CHECK IT REGULARLY! MY INSURANCE COMPANY IS PROGRESSIVE. CHRYSLER SETTLED WITH THEM AND PAID FOR ALL THE REPAIRS AFTER THE CRASH. *TR

I BEGAN TO HEAR A KNOCKING SOUND IN THE FRONT RIGHT WHEEL WELL WHEN I HIT LITTLE CRACKS AND BUMPS IN THE ROAD. LIFTED IT AT A MECHANICS SHOP AND FOUND THE UPPER BALL JOINT WAS ABOUT TO FAIL. HAD TO BUY A NEW ONE SO I WOULDN'T LOSE CONTROL WHILE DRIVING. I INSPECTED THE OLD ONE AND FOUND THE BALL COULD NEARLY HAVE COMPLETE SEPARATION. *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE VEHICLE WAS INCLUDED IN TWO PREVIOUS RECALLS REGARDING THE LOWER BALL JOINTS. WHILE DRIVING BETWEEN 30-35 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE VEHICLE. IT JERKED TO THE LEFT INTO ONCOMING TRAFFIC AND CRASHED. THE VEHICLE WAS TOWED TO A MECHANIC AND IT APPEARED THAT THE UPPER BALL JOINTS SNAPPED OUT OF PLACE, CAUSING THE LOSS OF CONTROL. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 70,000.

DEALER WILL NOT FIX MY SAFETY RECALL. *TR [THE RECALL THAT HAS NOT BEEN FIXED IS THE SAFETY RECALL # F23- LOWER BALL JOINTS. *SMCH]

2002 JEEP LIBERTY WITH BALL JOINT FAILURE. CONSUMER STATES THAT THE DRIVER SIDE LOWER BALL JOINT SEPARATED CAUSING THE ENTIRE WHEEL ASSEMBLY TO FALL OFF. MECHANIC REPLACED THE DEFECTIVE BALL JOINTS WITH MORE DEFECTIVE BALL JOINTS. *KB THE CONSUMER STATED IT WILL BE THE THIRD TIME THE LOWER BALL JOINTS HAVE BEEN REPLACED FOR THE SAME PROBLEM UNDER THE RECALL. *JB

THE FIRST INCIDENT HAPPENED BACK WHEN I FIRST GOT MY JEEP RIGHT BEFORE THE WARRANTY WAS ABOUT TO EXPIRE. IT WAS RUNNING FINE AND HAD NO INDICATION THAT ANYTHING WAS WRONG. IT WAS AROUND THE 35,000 MILE MARK. I WAS DRIVING TO WORK AND MY JEEP JUST STALLED ON ME. I PULLED OFF TO THE SIDE OF THE ROAD, TRIED TO START IT AGAIN, AND NOTHING. SO I CALLED THE DEALERSHIP WHO TOLD ME TO CALL THE 800# FOR THE TOW TRUCK (WHICH TOOK 2 HOURS AT 20 DEGREES....NO HEAT...NOT GOOD). I FOUND OUT THAT WAS ACTUALLY A PISTON AND A ROCKER-ARM ALONG WITH MANY OTHER LITTLE PARTS THAT NEEDED TO BE FIXED IN THE ENGINE.......SO MAJOR ENGINE REPAIR. THE JEEP WAS IN THE SHOP FOR A COUPLE OF WEEKS. AFTER IT WAS FIXED ALL WAS WELL.....UNTIL THE BREAKDOWN FROM THE RECALL....THAT IS MY NEXT COMPLAINT....STAY TUNED!!! :) *TR

I WAS TAKING MY DAUGHTER TO SCHOOL AND WAS TURNING LEFT OUT OF OUR DRIVEWAY ONTO A BUSY STATE ROUTE AND MY FRONT RIGHT SIDE WHEEL BROKE COMPLETELY OFF OF THE JEEP. WE WERE GOING ABOUT 15-20 MPH. THIS RUINED THE RIM ON MY JEEP, NOW I DON'T HAVE A SPARE RIM/TIRE ANYMORE. THEY DID PUT A RECALL ON THE UPPER BALL JOINTS AND THAT IS WHAT WAS WRONG WITH MY JEEP, I DID GET REIMBURSED FOR THAT....BUT NOT THE RIM THAT WAS RUINED FROM THE INCIDENT......NOW I AM OUT A SPARE RIM/TIRE. I DID TELL THEM THAT I NO LONGER HAD A SPARE RIM/TIRE AND THEY INDICATED THAT THERE WAS NOTHING THEY COULD DO ABOUT THAT? I HAVE A HARD TIME BELIEVING THAT. I CANNOT BE THE ONLY PERSON THAT THIS HAS HAPPENED TO. *TR 4-23-08 BY E-MAIL FAILURE WAS TO UPPER BALL JOINTS * SMCH

I WAS TURNING INTO A PARKING LOT WHEN MY FRONT RIGHT TIRE COLLAPSED AND I HIT THE CURB. THIS WAS DUE TO THE BALL JOINTS BEING DEFECTED. AFTER ABOUT A WEEK AND A HALF MY CAR WAS FIXED BY THE DEALERSHIP FOR NO CHARGE. IT CONCERNS ME THAT I WAS NEVER NOTIFIED THAT THERE WAS A SECOND RECALL ON THE BALL JOINTS OR IN FACT FOR THAT MATTER ON THE AIR BAGS OR THE EXTERIOR LIGHTING. THIS ACCIDENT HAPPENED LAST MARCH, I FELT IT WAS NECESSARY TO MAKE A COMPLAINT AFTER SEEING ON THE TV THE INVESTIGATION THAT IS ON GOING WITH THIS PROBLEM. *TR

2002 JEEP LIBERTY: SINCE PURCHASE AT 6K MILES AND 6 MONTHS OLD THE VEHICLE HAS HAD MAJOR ISSUES AND I FEEL UNSAFE DRIVING IT BUT CANNOT GET A NEW CAR AT THIS TIME. TOW BILLS TOPPING $1000 SINCE PURCHASE IN 2003. BETWEEN 2003-2004 THE JEEP WAS AT THE DEALER SEVERAL TIMES DUE TO INTERNAL GRINDING, DIFFICULTY STEERING WHICH INCREASED WHEN BRAKING, AND FELT LIKE IT WAS IN 4HIGH ALL THE TIME. TOOK TO DEALERSHIP BUT THEY COULD NOT FIGURE OUT ISSUE. FIANCE WAS DRIVING & WE HEARD LOUD BANG VEHICLE STARTED JERKING & MAKING A GRINDING NOISE, THEN WE SPUN INTO A MEDIAN AND CAME TO A STOP NOT HITTING ANYTHING LUCKILY. TURNED OFF AND BACK ON AND SEEMED TO WORK FINE. IT BROKE DOWN AGAIN IN LEXINGTON, KY DURING RUSH HOUR TRAFFIC ABOUT 2 DAYS AFTER THE DEALER TOLD ME THE PROBLEM WAS IN THE ANTI LOCK BRAKING SYSTEM. WE LOST ALL GEARS AND STARTED ROLLING BACKWARDS AT A REDLIGHT ALMOST HITTING A CAR UNTIL I PULLED UP EMERGENCY BRAKE. IT HAD TO BE TOWED TO DEALER. TRANSFER CASE HAD CRACKED AND EXPLODED AT LESS THAN 30K MILES. DEALER REPLACED UNDER WARRANTY WITH REFURBISHED PARTS. HAS BROKEN DOWN SEVERAL TIMES WITH SENSOR ISSUES & BATTERY PROBLEMS. HAS BEEN TOWED AT LEAST 3 TIMES WHEN SENSOR PROBLEM WAS NOT PROPERLY FIXED AT DEALER AND OVERLOOKED AS THE PROBLEM. ENTIRE TIME I HAVE OWNED MY JEEP THE STEERING WHEEL HAS HAD A MAJOR SHAKING AND RATTLING ACTION WHICH INCREASES WHEN APPLYING BRAKES DUE TO RECALL ON BALL JOINTS & ISSUES WITH STEERING COLUMN ACCORDING TO DEALERSHIP WHEN ASKED WHY IT WILL

I BOUGHT MY 2002 JEEP LIBERTY IN 2006. SEVERAL WEEKS AFTER I PURCHASED IT I NOTICED THAT IF I PLACED HEAVY OBJECTS IN THE TRUNK, OR WENT OVER A LARGE BUMP, THE SPEEDOMETER WOULD FLICK DOWN TO ZERO, AND IN SOME CASES, STAY AT ZERO UNTIL I REMOVED THE ITEMS FROM THE TRUNK. I DIDN'T PAY MUCH ATTENTION TO IT AS I GENERALLY DON'T PUT HEAVY THINGS IN THE TRUNK AND AFTER A WHILE I FORGOT ABOUT IT. SEVERAL MONTHS LATER I NOTICED IT AGAIN, AND THE SPEEDOMETER AND TACHOMETER FLICKED DOWN TO ZERO, EVEN WHEN DRIVING 70. THIS TIME I MENTIONED IT TO SOME FRIENDS AND THEY SUGGESTED THAT IF THESE THINGS DON'T WORK THEN THE CORRECT NUMBER OF MILES DRIVEN IS NOT RECORDED ON THE ODOMETER. I TOOK IT TO THE CARYARD WHERE I PURCHASED IT TO GET ADVICE, BUT SEEING AS THOUGH I DIDN'T BUY IT FROM A JEEP DEALER THEY WEREN'T HELPFUL AND WERE EXPECTING SEVERAL HUNDRED DOLLARS JUST TO FIGURE OUT WHAT THE PROBLEM WAS. I TOOK IT TO A JEEP DEALER AND THEY WERE ALSO NOT MUCH HELP AND WANTED A FEW HUNDRED DOLLARS JUST TO DETERMINE THE PROBLEM. SO BASICALLY, I DON'T KNOW HOW TO PROCEED AS EITHER WAY IT'S GOING TO COST ME AT LEAST SEVERAL HUNDRED DOLLARS (ON WHAT WAS A 4 YEAR OLD VEHICLE WHEN THE PROBLEM FIRST HAPPENED) TO GET THE THING FIXED. *TR

I RECEIVED A RECALL NOTICE ON THE LOWER BALL JOINTS OF MY 2002 JEEP LIBERTY ON 9/26/06. WHEN I WENT TO NORTH POINT JEEP IN WINSTON-SALEM TO ASK TO HAVE THE REPAIRS DONE, THEY TOLD ME THAT THE SUPPLY OF THE NECESSARY PARTS WAS LIMITED AND THAT THEY WOULD PUT ME ON A LIST AND WOULD CALL WHEN THEY HAD A PART FOR ME. A YEAR AND A HALF LATER, NO CALL! I HAVE ASKED REPEATEDLY TO CONFIRM THAT MY NAME IS ON THE LIST AND THEY HAVE REPEATEDLY TOLD ME THAT IT IS. THIS IS THE ONLY CONVENIENT DEALERSHIP FOR ME TO GO TO FOR REPAIRS OR ELSE I WOULD TAKE MY VEHICLE ELSEWHERE! *TR

I PURCHASED MY 2002 JEEP LIBERTY, IN JULY OF 2007. IT HAD BEEN RUNNING WONDERFULLY. TWO AND A HALF WEEKS AGO (03/07/08)WHILE DRIVING ON THE EXPRESSWAY, MY DRIVERS SIDE WHEEL CAME COMPLETELY OFF OF MY CAR. I HAD MY JEEP TOWED TO KWIK KAR AUTO REPAIR. KWIK KAR INFORMED ME THAT MY BALL JOINT HAD COME LOOSE. I HAD THEM TO REPAIR IT AND PAID OUT OF POCKET FOR BOTH THE REPAIR AND THE TOW. ON WEDNESDAY, MARCH 26, 2008, WHILE DRIVING, AGAIN THE WHEEL ON MY JEEP CAME OFF, THIS TIME ON THE PASSENGER SIDE. ONCE AGAIN, I HAD MY JEEP TOWED TO KWIK KAR. THIS TIME THE BALL JOINT ON THE FRONT PASSENGER SIDE HAD COME LOOSE AND CAUSED SIGNIFICANT DAMAGE TO THE WHEEL, ABS SYSTEM, ETC. THE BILL FOR THE REPAIR THIS TIME WAS WAY MORE THAN I COULD AFFORD, SO MY MECHANIC CHECKED WITH CHRYSLER TO SEE IF ANY OF THE PARTS WERE COVERED. HE FOUND THAT THE JEEP LIBERTY WAS UNDER RECALL NOTICE FOR THIS EXACT SAME DEFECT. I CONTACTED CHRYSLER AND WAS TOLD THAT SINCE I DID NOT TAKE MY JEEP TO A CHRYSLER DEALERSHIP THAT I WOULD HAVE TO PAY FOR THE REPAIRS. I WAS ALSO INFORMED THAT THE NEAREST CHRYSLER DEALER THAT WOULD HONOR THIS RECALL AND FIX MY CAR WAS IN ARLINGTON, TX WHICH IS NEARLY 20 MILES FROM MY HOME. I WAS TOLD BY THE CHRYSLER REPRESENTATIVE THAT RECALL NOTICES WERE SENT OUT IN SEPTEMBER OF 2006. SINCE I BOUGHT MY JEEP LIBERTY 10 MONTHS AFTER THE RECALL NOTICES WERE SENT OUT, FROM DRIVETIME AUTO SALES, I NEVER RECEIVED A NOTICE OF RECALL. I WAS TOLD TO CONTACT THE PREVIOUS OWNER OF MY CAR TO GET THE

3 ROCKER ARMS IN ENGINE HAS HAD TO BE REPLACED OVER A 1 YR TIME SPAN WITH LESS THAN 56000 MILE AND 6 YRS OLD. REAR WINDOW MOTORS HAVE BEEN REPLACE AND NOW HAVE TO BE REPLACED AGAIN UNDER LITTLE TO NO USE. THIS VEHICLE I FEEL IS A LEMON AND NEEDS TO BE LOOKED AT. CONTACT TO THE DEALER AND MANUFACTURE HAS PROVEN TO BE NO USE OF HELP. THE DATE I HAVE LISTED IS THE RECENT OCCURRENCE AND I FEEL THIS ENGINE IS GOING TO LEAD TO A CRASH IF ACTION IS NOT TAKEN. ALL SERVICES HAS BEEN KEPT REGULARLY. THE NIGHT HOME FROM WORK WAS VERY SCARY IN I DIDN'T KNOW IF THE CAR WAS GOING TO BLOW UP OR LEAD TO A CRASH. PLEASE HELP ME CHECK INTO WHETHER THERE IS MORE EVENTS OF THIS NATIONWIDE THAT ARE SIMILAR. *TR

I HAVE A 2002 JEEP LIBERTY. MY CAR WAS GIVING ME PROBLEMS. SO I TOOK IT TO THE SHOP. THEY TOLD ME THAT MY UPPER BALL JOINTS NEEDED TO BE CHANGED AT A COST OF $963.00. I TOLD THEM THAT IT HAD BEEN RECALLED. THEY TOLD ME THAT IT WAS ONLY THE LOWER BALL JOINTS. I DID RESEARCH ONLINE AND IT SEEMS LIKE I'M NOT THE ONLY PERSON WHO HAD TO CHANGE THE UPPER BALL JOINTS TOO. I REALLY THINK IT SHOULD BE RECALLED TOO, BEFORE MORE PEOPLE OUT THERE GET HURT. *TR

I HAVE HAD THE JEEP LIBERTY SINCE 02. RIGHT BEFORE THE VEHICLE REACHED 100,000 THE REAR PASSENGER SIDE LOCK BEGAN TO MAKE ODD NOISE WHEN USING AUTO LOCKED TO UNLOCK. THEN AFTER ARRIVING TO 100,000 MY SPEEDOMETER WHEN HAY WIRE (WHEN IM GOING 60MPH IT SAYS IM GOING 0). NOW BENEATH THE GLOVE COMPARTMENT ITS FALLING APART...ITS MAKES ME WONDER...IS THAT WHY THERE WARRANTY IS ONLY UP TO 100,000? *TR

2002 JEEP LIBERTY ENGINE PROBLEMS DUE TO SLUDGE. CONSUMER STATES THAT THE ENGINE LIGHT ILLUMINATED DUE TO THE ENGINE HAVING SLUDGE IN IT FROM INFREQUENT OIL CHANGES AND/OR WEAK GASOLINE. DEALER STATED THE ENGINE NEEDED TO BE REPLACED BUT DECIDED NOT TO REPLACE IT, BECAUSE OF THE CIRCUMSTANCES WHICH CAUSED THE ENGINE TO BE IN NEED OF REPLACEMENT. *KB THE DEALER REPLACED THE CYLINDER HEADS AND EVAPORATION HOSE. THE ENGINE OVERHEATED, HOWEVER THE DEALER STATED EVERYTHING CHECKED OUT OK AND WAS PROBABLY HARD AIR. *JB

THIS COMPLAINT REGARDS SAFETY RECALL F23 FOR OUR 2002 JEEP LIBERTY. WHEN WE RECEIVED NOTIFICATION OF THE RECALL, WE CONTACTED OUR LOCAL JEEP DEALERSHIP IN HOUSTON, TX. THEY INFORMED US THAT THE PART WAS ON BACK-ORDER AND WOULD CONTACT US WHEN IT ARRIVED. THAT WAS OVER A YEAR AGO AND OUR CAR HAS NEVER BEEN FIXED, NOR HAS ANYONE CONTACTED US ABOUT THE PART. WE FOLLOWED UP WITH THE DEALERSHIP SEVERAL TIMES; EACH TIME WE WERE INFORMED THE PART WAS NOT AVAILABLE. WE HAVE NOT YET HAD AN INCIDENT OR CRASH, BUT CONSIDER THIS UNACCEPTABLE. *TR

JEEP LIBERTY 2002 HAS VIBRATION IN THE STEERING WHEEL THAT MAKES CONTROLLING THE JEEP VERY DIFFICULT AT SPEEDS OVER 60 MILES AN HOUR. THEN I WAS ON THE FREEWAY AND I HAD A TOTAL LOSS OFF POWER ALL MOST CAUSING ACCIDENTS THE DEALERSHIP SAID THAT THE ENGINE NEEDS TO BE TORN APART AND INSPECTED AND A RECALL OF BALL JOINTS DONE THE WORK TOOK THEM OVER A YEAR AND THE PROBLEM STILL CONTINUES THEIR IS NO WARRANTY AND I WAS CHARGED FOR THE RECALL REPAIR WORK I ASKED FOR THE INSPECTION REPORT SHOWING THE WORK ON THE ENGINE HEADS AND RECALL WORK DONE WHEN I PICKED UP MY JEEP THEY GAVE ME AN INVOICE THAT SHOWED BATTERY AND SPARKPLUG FOR $2085.00 FAILING TO PRESENT ME WITH REPORTS I ASKED FOR THEY SAID ALL WORK IS WARRANTED FOR 1YR 12,000 MILES I DROVE THE JEEP LIBERTY BACK TO SERVICE DEPT AFTER HAVING ANOTHER FACILITY LOOK AT THE ENGINE TO CONFIRM IF WORK HAD BEEN DONE IT HAD NOT BEEN TOUCHED REPORTED THE MECHANIC AND I AM NOW SCARED TO DRIVE OR OWN THIS VEHICLE . *TR

2002 JEEP LIBERTY RECALL FOR THE LOWER BALL JOINTS. CONSUMER STATES THAT HE LOST CONTROL OF THE VEHICLE AND CRASHED. AFTER THE VEHICLE WAS TOTALED THE CONSUMER THEN RECEIVED THE RECALL. CONSUMER WOULD LIKE COMPENSATION FOR LOSSES. *KB

TIRE RAPIDLY DEFLATED WHILE TRAVELLING EAST ON INTERSTATE 84 NEAR DANBURY CT. SPEED: APPX 65 MPH AMBIENT TEMPERATURE: HIGH 20S TO LOW 30S ROAD SURFACE: SMOOTH, DRY ONLY OUTSIDE SIDEWALL SHOWS DAMAGE. FAIRLY SURE TIRE DID NOT HIT ANYTHING. ALL 4 TIRES RECENTLY REPLACED (NOVEMBER 2007) ON VEHICLE BY SAMS CLUB - KINGSTON, NY. GOODYEAR WRANGLER AT/D2 SIZE P23570R16 RETAILER WOULD NOT REPLACE TIRE. WAS TOLD BY MANAGER ONLY FIRESTONE/BRIDGESTONE TIRES HAVE MANUFACTURING DEFECTS PURCHASED NEW TIRE FROM RETAILER $127 TOTAL. I HAVE DAMAGED TIRE *CN

IGNITION KEY WILL NOT TURN ONCE IT IS IN THE IGNITION. BECAUSE OF THIS THE CAR CANNOT BE STARTED. THE GEAR SHIFTER CANNOT BE MOVED INTO NEUTRAL. THE KEY, ROCKING THE CAR, TURNING THE STEERING WHEEL, WORKING THE GEAR SHIFTER, CHANGING THE TILT OF THE STEERING COLUMN, HAVE NO AFFECT ON THE SITUATION. WILL NOT RELEASE THE STEERING COLUMN. THERE HAVE BEEN VARIATIONS OF THIS HAPPENING OVER THE LAST YEAR AND AFTER A FEW JIGGLES IT WORKED JUST FINE, BUT NOW THE IGNITION WILL NOT TURN. *TR

CONSTANT POWER TRAIN PROBLEMS WITH VEHICLE. *TR [E-MAIL 1-18-08] IT IS NOT A POWERTRAIN PROBLEM. IT IS REALLY AN ENGINE SLUDGING PROBLEM. I HAVE RESEARCHED THIS PROBLEM AND HAVE FOUND OUT THIS IS A COMMON PROBLEM FOR CHRYSLER PRODUCTS SUCH AS THE INTREPID AND DURANGO. IT IS NOW STARTING TO SHOW UP ON VEHICLES LIKE MINES, WHICH IS A JEEP LIBERTY. MY VEHICLE'S CHECK ENGINE LIGHT CAME ON DECEMBER 21, 2007 AND IT HAS BEEN AT THE DEALERSHIP FOR REPAIRS EVERY SINCE. I WAS INFORMED IT IS AWAITING A CAMSHAFT THAT IS ON A NATIONWIDE BACKORDER WITH NO ETA. IN MY OPINION, IT IS OBVIOUS OTHER VEHICLES ARE EXPERIENCING SIMILAR PROBLEMS THROUGHOUT THE COUNTRY. THE DEALER REFUSE TO REPLACE THE ENGINE BECAUSE I WAS UNABLE TO PRODUCE ALL OF MY RECEIPTS FOR OIL CHANGES. THE VEHICLE CURRENTLY HAS 61,000 MILES AND I WAS ABLE TO COME UP WITH RECEIPTS FROM 38,000 UP UNTIL THE CURRENT MILEAGE. THIS VEHICLE HAS HAD NUMEROUS PROBLEMS SUCH AS OVERHEATING AND CYLINDER HEAD REPLACEMENT ON NUMEROUS OCCASIONS, 49,622, 51,621, 51,793, 55,182, 57,269 AND FINALLY 61,211, ALL DUE TO ENGINE SLUDGING. I WAS TOLD ALL THE PROBLEMS WERE DUE TO IMPROPER OIL CHANGES AND/OR CHEEP GASOLINE; HOWEVER, I HAVE CHANGED THE OIL IN ACCORDANCE WITH THE MANUFACTURER'S SUGGESTED INTERVALS AND HAVE ALWAYS USED GASOLINE FROM DISTRIBUTORS SUCH AS AMOCO, EXXON AND VALERO. I SUSPECT THIS IN ANOTHER DEFECTIVE CHRYSLER PRODUCT THAT WILL COST THE MANUFACTURER MILLIONS IF THEY DID THE RIGHT THING. WHY IS THERE A SHORTAGE OF CAMSHAFTS FO

EMERGENCY BRAKE CABLE WAS TO CLOSE TO SPEED SENSOR CABLE AND RUBBED THROUGH CAUSING CRUISE TO SURGE & SPEEDOMETER TO 0 MECHANIC TOLD ME IT WAS POORLY DESIGNED. IT WAS ACTING UP FOR ABOUT 2 WEEKS BEFORE IT FAILED COMPLETELY. *TR

2002 JEEP LIBERTY SPONTANEOUSLY ENGAGED IN FULL ACCELERATION. VEHICLE REACHED 100 MPH WITH NO ACCELERATOR PEDAL INFLUENCE OR ABILITY OF BRAKES TO DECELERATE. PUT VEHICLE IN NEUTRAL, RPMS REACHED 7000 (MAXIMUM ON TACHOMETER) AND I WAITED TIL VEHICLE REACHED 20 MPH AT WHICH POINT I MEASURED THAT I COULD SAFELY SHUT OFF POWER AND COAST TO A STOP. SOURCE OF PROBLEM: ACCELERATOR SPRING MECHANISM GOT STUCK UNDER NEARBY CABLE IN FULL-THROTTLE POSITION. *TR

WHEN IT IS DAMP OUT OR MOISTURE IN THE AIR, MY BRAKES LOCKED UP AND I HAVE NO CONTROL OVER MY JEEP LIBERTY, I HAVE SLID OFF THE ROAD TWICE. *TR

VEHICLE HAS ALWAYS PULLED TO THE RIGHT REGARDLESS OF NEW TIRES, FRONT END ALIGNMENT, ETC. ABOUT ONE YEAR AGO STARTED TO HEAR SCREECHING AND CLUNKING NOISES FROM FRONT END. PARTICULARLY ON COLD DAYS AND EVEN OVER SMALL BUMPS. SERVICE SHOP COULDN'T DIAGNOSE A PROBLEM. RECENT TRIP TO SHOP REVEALED A SPLIT BOOT ON THE RIGHT UPPER CONTROL ARM AND LOSING GREASE. IF NOT REPLACED, IT WILL FAIL. VEHICLE HAS BEEN SERVICED FOR PREVIOUS TWO RECALLS ON THE LOWER CONTROL ARM BALL JOINTS. DEALER WILL NOT COVER THE REPLACEMENT COST OF BALL JOINT AND/OR UPPER CONTROL ARM ASSEMBLY. *TR

ON 11/29/06 I HAD REPAIR ON MY 2002 JEEP LIBERTY V6 SPORT 3.7L FOR BALL JOINT R&R FRONT SUSPENSION LOWER BALL JOINT BOTH SIDES. I THEN RECEIVED A RECALL LETTER IN THE MAIL IN 7/07 REGARDING FRONT SUSPENSION LOWER BALL JOINTS. THE LETTER STATED THAT DAIMLERCRYSLER WILL REPAIR VEHICLE FREE OF CHARGE. THE REPAIRS WERE ALREADY DONE 11/06 AND I TOLD THEM THIS (SENT RECEIPTS AS WELL TO REIMBURSEMENT DEPARTMENT IN TN). THIS WAS SENT X 2 (8/07 & 10/07) AND I STILL HAVE NOT HEARD FROM ANYONE. IT'S BEEN ALMOST 4 MONTHS! *TR

I NOTICED THAT MY POWER STEERING HAD BEEN MAKING A LOUD SOUND. I GOT IT CHECKED OUT AND THE DEALERSHIP MENTIONED THAT IT WAS OKAY. A FEW MONTHS LATER MY POWER STEERING WENT OUT COMPLETELY. I HAD ANOTHER PLACE CHECK MY JEEP OUT AND THEY FOUND THAT THE POWER STEERING HIGH PRESSURE HOSE HAD A CRACK IN THE METAL PART OF THE HOSE, ALL OF THE FLUID HAD LEAKED OUT AND THEY HAD SEEN NOTHING LIKE IT BEFORE. *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. ON APRIL 21, 2006, WHILE DRIVING UPHILL AT 5 MPH, THE VEHICLE SURGED AND REAR ENDED THE PRECEDING VEHICLE. THE CONTACT WAS CHARGED WITH FAILURE TO YIELD. THE MECHANIC STATED THAT THE BRAKES AND THE BRAKE ROTORS FAILED. PRIOR TO THE CRASH, SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM: LOWER BALL JOINT) IN OCTOBER OF 2006. SHE MADE FOUR ATTEMPTS TO HAVE THE RECALL REPAIR PERFORMED; HOWEVER, EACH TIME SHE WAS INFORMED THAT THE PART WAS UNAVAILABLE AND THE DEALER WOULD CALL HER WHEN IT ARRIVED. THE CONTACT NEVER RECEIVED A CALL AND GAVE UP. A COUPLE OF MONTHS AFTER THE CRASH, SHE RECEIVED A SECOND RECALL NOTICE. THE CONTACT BELIEVES THAT THE CRASH OCCURRED BECAUSE THE REPAIR WAS NOT MADE EARLIER. THE VEHICLE SUSTAINED DAMAGES TO THE BUMPER, FOG LIGHTS, FRONT BUMPER COVER, GRILL, FRONT LAMP, HEAD LAMP, PASSENGER SIDE HEAD LAMP ASSEMBLY, HOOD PANEL, HOOD ASSEMBLY, FRONT PASSENGER SIDE WIRING HARNESS, PASSENGER SIDE OUTSIDE FENDER, PASSENGER SIDE FENDER BRACKET, FRONT PASSENGER SIDE DOOR GLASS RUNNING CHANNEL, HAZARDOUS WASTE DISPOSAL, PAINT JOB, AND FENDER BRACKETS. THE COST TO REPAIR THE DAMAGES WOULD BE $3,759. THE CURRENT MILEAGE WAS 89,682 AND FAILURE MILEAGE WAS 61,260. UPDATED 01/07/08. *LJ UPDATED 12/31/07 *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING BETWEEN 5-10 MPH, THE FRONT PASSENGER SIDE OF THE VEHICLE DROPPED. THE VEHICLE WAS TOWED TO THE DEALER. THE FENDER WELL WAS DAMAGED. THE VEHICLE WAS PREVIOUSLY REPAIRED FOR NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) AT APPROXIMATELY 20,000 MILES. THE CURRENT AND FAILURE MILEAGES WERE 65,000.

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT SMELL GASOLINE WHENEVER THE AIR CONDITIONER OR HEATER WAS ACTIVATED. THE REPAIR SHOP STATED THAT ONE OF THE FUEL INJECTORS WAS LEAKING. THE DEALER REPLACED THE FUEL INJECTOR. THE FAILURE MILEAGE WAS 57,000 AND CURRENT MILEAGE WAS 59,000. UPDATED 12/31/07 *BF UPDATED *JB

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE DRIVER AND PASSENGER SIDE SEAT BELTS WERE CUT CLOSE TO THE RETRACTOR. THE DEALER REPLACED BOTH FRONT SEAT BELTS. THE CAUSE OF THE FAILURES WAS UNKNOWN. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 28,373. UPDATED 01/09/08. *LJ UPDATED 12/12/07 *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE VEHICLE BECAME VERY UNSTEADY. THE FAILURE WAS ALSO NOTICED WHILE DRIVING AT ALL SPEEDS. THE CONTACT STATED THAT THE VEHICLE MADE A SEVERE CLUNKING NOISE PRIOR TO THE UPPER BALL JOINTS FAILING. THE VEHICLE IS CURRENTLY AT THE STATE INSPECTION STATION. THE UPPER CONTROL ARM WAS REPLACED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 41,000.

I WAS ON MY WAY TO WORK DRIVING MY 2002 JEEP LIBERTY WHEN I HEARD A STRANGE NOISE. I PULLED OVER TO CHECK FOR ANY VISIBLE PROBLEM. I FOUND NOTHING. I BEGAN TO DRIVER A SHORT DISTANCE WHEN I HEARD A LOUD NOISE COMING FROM THE RIGHT FRONT END. WHEN I TO PULLOVER THE VEHICLE LOST CONTROL. FORTUNATELY I WAS ABLE TO STOP THE CAR . AGAIN I STEPPED OUT OF THE CAR TO CHECK FOR A PROBLEM. ONCE AGAIN I SAW NOTHING VISIBLY WRONG. I SLOWLY MOVED THE CAR OUT OF TRAFFIC WHEN MY JEEP LUNGED FORWARD AND CAME TO A FULL STOP. WHEN I CHECKED FOR THE PROBLEM MY RIGHT FRONT WHEEL HAD FALLEN OFF. WHAT A SCARE. THIS COULD OF ENDED UP BEING A VERY TRAGIC ACCIDENT . *TR

CHECK ENGINE LIGHT CAME ON AND WAS TOLD THAT THE SPARK PLUGS WERE "FOULED". REPLACED ALL SPARK PLUGS AND WITHIN ONE DAY, CHECK ENGINE LIGHT WAS BACK ON. RETURNED TO DEALERSHIP AND WAS TOLD THAT THE CAR NEEDED A NEW ENGINE GASKET. GASKET WAS REPLACED. WITHIN 10 MONTHS CHECK ENGINE LIGHT APPEARED AGAIN AND I WAS TOLD BY THE DEALERSHIP THAT THE CAR NOW NEEDS A NEW ENGINE CYLINDER. CAR HAS APPROX. 85,000 MILES AND IS USED ONLY FOR TRANSPORTATION TO AND FROM WORK - NO "OFF-ROADING" OR "TOWING". *TR

AUGUST 2006 CAR WAS SERVICED FOR DEALERSHIPS FAILURE TO CHECK REAR DIFFERENTIAL FLUID DURING SERVICE. REAR DIFFERENTIAL DAMAGED AND PARTS WERE REPLACED. TOTAL REPAIR BILL $1,800. SEPTEMBER 2007 - TRAVELING ON INTERSTATE 95 WHEN SPEEDOMETER STOPPED WORKING, CAR STARTED TO SHAKE AND CHECK ENGINE LIGHT CAME ON. IMMEDIATELY CHANGED DIRECTION AND DROVE TO DEALERSHIP. I WAS TOLD THAT THE CAR NEEDED A "WHOLE NEW REAR END" (AXEL, BEARINGS, HOUSING, GEAR KIT, CUP DRIVE, CUP DIFFERENTIAL, SPACERS, SEALS) AND THAT IT COULD HAVE COLLAPSED AT ANY TIME AND CAUSED SERIOUS INJURY. TOTAL REPAIR BILL WAS $2,600. CAR IS USED FOR TRANSPORTATION TO AND FROM WORK - NO "OFF-ROADING" OR "TOWING". MILEAGE AT TIME OF FAILURE WAS 88,000. *TR

WHEN BRAKING, LEFT BRAKE STICKS AND JERKS VEHICLE TO THE LEFT. EXTREMELY DANGEROUS AT HIGHWAY SPEEDS. ALMOST CAUSING SEVERAL ACCIDENTS. BRAKES HAVE BEEN SERVICED SEVERAL TIMES. REPLACING ROTORS, AND PADS AT DEALERSHIP. CONDITION LESSENS AFTER BEING SERVICED BUT CONTINUALLY WORSENS OVER TIME. *JB

AIR CONDITIONER WOULD INTERMITTENTLY BLOW WARM AIR. BROUGHT IT TO THE DEALERSHIP, SEVERAL TIMES. EVENTUALLY IT WAS FOUND TO BE THE BEARING IN THE COMPRESSOR. THE BEARING WOULD HEAT UP AND BIND, CAUSING THE CLUTCH NOT TO ENGAGE. HAD TO REPLACE THE WHOLE COMPRESSOR( $900.00). AIR CONDITIONER FINALLY BLOWS COLD. *JB