2002 Jeep Liberty complaints

JUNE 27TH WHILE MY WIFE AND I WERE RIDING DOWN RTE 18 SATURDAY AFTERNOON IN OUR 2002 JEEP LIBERTY THE HOOD CAME UNLATCHED FOR NO REASON. WE HAVE BEEN RIDING AROUND FOR A LONG TIME WITH NO PROBLEM. THEN OUT OF THE BLUE ALL OF A SUDDEN THIS HAPPENS. WE TOOK IT TO MEINKE TO SEE IF THEY COULD GET IT LATCHED TILL MONDAY JUNE , 29TH WHEN WE WERE SCHEDULE TO TAKE IT TOOK THE BODY SHOP FOR REPAIR. THEY DID GET IT LATCHED BUT SAID DON'T DRIVE ITGO ANYWHERE UNLESS YOU HAVE TO. MAKE SURE YOU HAVE YOUR 4 WAYS ON AND ONLY GO NO MORE THAN 35 MPH. ONE OF THE TECH'S WHO WORKS AT MEINEKE AS WELL AS THE PERSON AT THE REPAIR SHOP SAID BOTH THE SECURITY LATCH, AND THE MAIN LATCH SHOULD NOT HAVE GIVEN WAY AS WELL AS THE REP FROM GEICO SAYING THE SAME THING, ALSO THE MECHANIC WORKING ON THE JEEP SAYS THE SAME THE SAME THING BOTH THE SECURITY LATCH AND THE MAIN LATCH SHOULD HAVE HELD. I HAVE THREE PEOPLE SAYING THE SAME THING, I HOPE IT DOESN'T HAPPEN TO ANYONE ELSE. I SPOKE TO DAIMLER CHRYSLER JEEP EXPLAINING TO THEM THE SITUATION AND I WASN'T HAPPY EXPLAINING I HAVE TO PUT OUT $500.00 OF MY POCKET BECAUSE OF THIS ACCIDENT, WHICH WE FEEL WAS NOT AN ACCIDENT. WE FEEL IT IS A SAFETY ISSUE AND WE SHOULD BE REIMBURSED BY DAIMLER CHRYSLER FOR THE DEDUCTIBLE WE PAID HAD TO POUR OUT OF OUR POCKET. THIS IS CLEARLY A SAFETY ISSUE WITH THE JEEP AND IT DOES NOT MATTER IF OUR WARRANTY EXPIRED IN DECEMBER 2008. IT SHOULD HAVE NEVER HAPPENED UNDER WARRANTY OR NOT UNDER WARRANTY. BEING A SAFETY ISSUE ALL 2002 MO

DRIVING DOWN INTERSTATE THE OIL LIGHT CAME ON. CHECKED OIL WAS FULL. WE LIVE ABOUT 5 MILES AWAY SO GOT OFF INTERSTATE HEARD A FAINT NOISE UNDER THE HOOD WE PUT IT IN NEUTRAL AND TURNED KEY OFF AND COASTED INTO A PARKING LOT. CHECKED OIL AND BELTS EVERYTHING LOOKED FINE. TURNED THE KEY AND NOTHING HAPPENED. NO WARNINGS WHAT SO EVER. THE OIL PUMP WENT BAD AN SEIZED THE ENGINE. THIS IS MY TRANSPORTATION NOW I HAVE NOTHING TO DRIVE UNTIL I CAN AFFORD $7,000 PLUS FOR A NEW ENGINE. THIS WAS OUT OF WARRANTY BY LESS THEN 90 DAYS. HAVE ALMOST 90,000 MILES ON IT. I LOVE MY LIBERTY BUT WILL NEVER BUY ANOTHER JEEP AGAIN. IT HAS ALWAYS BEEN MAINTAINED AND WITHOUT WARNING THE ENGINE GOES OUT. *TR

I HAD JUST BACKED OUT OF A PARKING SPACE IN A BUSY PARKING LOT, DROVE FORWARD ABOUT 20 FEET GOING NO MORE THAN 7-10 MPH, THEN MADE A LEFT - STILL WITHIN THE PARKING LOT. WHEN TURNING, I HEARD A GRINDING NOISE, THEN SUDDENLY, THE FRONT END OF MY 2002 JEEP LIBERTY RENEGADE COLLAPSED ONTO THE FRONT TIRE OF THE DRIVER'S SIDE. THE UPPER BALL JOINT OF THE VEHICLE HAD COMPLETELY SEPARATED, KNOCKING THE WHEEL OFF IN THE PROCESS. THIS INCIDENT OCCURRED IN THE LATE AFTERNOON ON A SUNDAY (WHEN MECHANICS ARE NOT OPEN). AAA TOWED THE JEEP TO A LOCAL GARAGE NEARBY; HOWEVER, ON MONDAY MORNING, I CALLED CHRYSLER TO FILE A COMPLAINT ABOUT WHAT HAD HAPPENED. MY CALL WAS PICKED UP BY AN OVERSEAS CUSTOMER SERVICE REP. HE TOLD ME THAT IF I COULD HAVE THE CAR TOWED TO A CHRYSLER DEALER, THEY WOULD SEE WHAT THEY COULD DO ABOUT COVERING THE REPAIR, BUT TO CALL BACK AFTER THEY'D SPOKEN WITH THE DEALER. LATER THAT AFTERNOON, I CALLED BACK. LONG STORY SHORT, MY CALL WAS ESCALATED TO A GUY IN DETROIT, WHO AT FIRST SAID THAT THE CALL CENTER REP HAD NO BUSINESS SUGGESTING THAT MY REPAIR WOULD BE COVERED. WHEN I TOLD HIM I HAVE PHOTOS OF WHAT HAPPENED TO THE CAR, HE AUTHORIZED THE REPAIR. THE DEALER HAD TO REPLACE THE UPPER CONTROL ARM AND BALL JOINT, AND THE BRAKE LINE WHICH WAS SEVERED WHEN THE FRONT END COLLAPSED! I ASKED THE DEALER FOR THE DEFECTIVE PARTS. HE SAID CHRYSLER WOULD WANT THEM BECAUSE THEY WERE COVERING IT "UNDER WARRANTY." THIS IS A MAJOR DEFECT AND SAFETY ISSUE - ONE OF MANY IN THE 2002 J

AS I WAS PULLING OUT OF MY SUBDIVISION I HEARD A LOUD "METAL ON METAL" GRINDING NOISE AND HAD A VERY DIFFICULT TIME STEERING MY 2002 JEEP LIBERTY. I CALLED AAA WHO SENT A TOW TRUCK DRIVER AND HAD MY CAR HAULED TO THE DEALER (CARDINAL DODGE IN LOUISVILLE, KY). THE UPPER BALL JOINT ON THE DRIVER SIDE FRONT BROKE. THIS CAR HAS ALREADY BEEN RECALLED TWICE BEFORE AND HAS BEEN TAKEN IN TO BE REPAIRED AS REQUIRED BY THE RECALL FOR THIS SAME ISSUE. THANKFULLY I HADN'T MADE IT TO THE EXPRESSWAY YET. I AM SO GRATEFUL THAT I DID NOT HAVE THIS HAPPEN TO ME AS I WAS DRIVING 60 MPH. I HAVE TWO YOUNG CHILDREN AND WE ALL COULD HAVE BEEN SERIOUSLY INJURED AS THEY ARE NORMALLY IN THE CAR WITH ME EVERY DAY AND IT JUST SO HAPPENED THAT THEY WERE NOT IN THE CAR YESTERDAY. IT HAPPENED RIGHT AFTER I ACCELERATED AFTER I HAD COME TO A COMPLETE STOP. THIS IS A MAJOR SAFETY ISSUE AND APPARENTLY THE POOR QUALITY OF THE CHRYSLER PARTS NEEDS TO BE RECALLED YET AGAIN. WE HAVE NOT BEEN HAPPY WITH THE CAR OR THE SERVICE ON THE CAR. PLEASE FEEL FREE TO CONTACT ME AS I DO NOT FEEL THE COST OF THE REPAIR OF THIS SUBSTANDARD VEHICLE SHOULD BE MY RESPONSIBILITY. CHRYSLER NEEDS TO STAND BEHIND WHAT THEY MAKE. *TR

I OWN A 2002 JEEP LIBERTY AND WITHIN THE LAST YEAR I HAVE REPLACED THE SERPENTINE BELT, SPARK PLUGS, TEMP, BRAKES,ROTORS, ALL FLUIDS HAVE BEEN CHANGE YEARLY, THECOILS TO SPARK PLUGS, ETC. ALOT OF THINGS HAVE GONE WRONG. IT HAS ABOUT 82,000 MILES. IT'S OVERHEATING, SHAKING, MY ENGINE IS BURNING ALL THE COOLANT AND OIL AS SOON AS IT HITS THE ENGINE I CAN HEAR IT BOILING UNDER THE HOOD NOW AND IT'S NOT SAFE TO DRIVE ANYMORE. I'VE HAD IT TOWED TO SEE WHAT'S GOING ON,BUT I WAS TOLD THAT MY ENGINE IS SHOT AND HE HAS NO EXPLANATION TO WHY EXCEPT THAT ITS BURNING ALL THE FLUIDS PUT IN IT EVERYTHING ELSE LOOKS FINE AND IS NEW THANKS TO ME BECAUSE I'VE BEEN TRYING TO FIGURE OUT WHAT IS WRONG WITH IT AND REALLY TO FIND OUT THERE IS NOTHING I COULD DO ABOUT IT. SO I CALLED YOUR JEEP DEALERSHIPS AND THEY SAY ITS NOT COMMON FOR THAT TO HAPPEN SO IS THIS A SAFETY ISSUE OR IS THIS ENGINE DEFECTIVE? PLEASE HELP ME I'VE DONE EVERYTHING I COULD DO. *TR

I WAS TRAVELING OFF NAVAL BAE KITSAP ON MY WAY HOME WHEN I REACHED A GREEN LIGHT AT THE INTERSECTION A GENTLEMAN WAS MAKING A LEFT HAND TURN, HE HAD A YIELD SIGN BUT NO TURN SIGNAL, I WAS TRAVELING 40 MILES AN HOUR WHEN I IMPACTED HIS PASSENGER DOOR. HIS AIR BAG DEPLOYED, MINE DID NOT. I WAS DRIVING A 2002 JEEP LIBERTY. THE NEXT DAY I WAS READING ON A WEBSITE SAYING CHRYSLER WAS SUPPOSE TO IMPLEMENT A RECALL ON SEVERAL 2002 JEEP LIBERTY'S DUE TO WIRING ISSUES. I NEVER SAW A RECALL. I HAD SEVERAL BRUISES AND BUMPS. *TR

AIR CONDITIONING COMPRESSOR FAILS TO ENGAGE. I HAD TO REPLACE THE COMPRESSOR ONCE ALREADY IN 2007, SERVICE TECH SAID THE SPRING IN THE COMPRESSOR MUST HAVE BROKE. NEEDED TO REPLACE THE COMPRESSOR. NOW 2009, AND AGAIN HAVING THE SAME PROBLEM, THE A/C COMPRESSOR WILL NOT ENGAGE. GOING TO HAVE IT REPAIRED THIS WEEK ! *TR

WAS TURNING RIGHT ONTO A BUSY ROAD WHEN THE FRONT UPPER BALL JOINT FAILED. MANAGED TO GET TO THE SIDE OF THE ROAD. WAS TOLD BY A LOCAL DEALER THAT CHRYSLER WOULD NOT DO ANYTHING FOR THIS, REGARDLESS OF THE NUMEROUS COMPLAINTS I'VE READ ABOUT ONLINE. I REPLACED THE UPPER CONTROL ARM MYSELF. $226.00 IN PARTS. *TR

JEEP LIBERTY 2002 FRONT DRIVER SEAT BELT DOESN'T UNLATCH. *TR

HAD JUST PURCHASED A JEEP LIBERTY USED --FIRST TIME I DROVE IT ON A WET ROAD-I WAS BRAKING AS USUAL AT A RED LIGHT--THE CAR SKIDDED AND SWERVED 40 FEET, FINALLY STOPPING BUT NOT BEFORE I HAD TO VERY OFF THE ROAD TO AVOID HITTING THE CAR IN FRONT OF ME --I WAS ONLY GOING 30-35 MILES AN HOUR WHEN I STARTED BRAKING--I WAS TERRIFIED BY THE FACT THAT THE CAR WOULD NOT STOP AND COULD ONLY IMAGINE WHAT WOULD HAVE HAPPENED UNDER DIFFERENT CIRCUMSTANCES!! --TOOK THE CAR INTO THE JEEP DEALERSHIP--THEY SAID THE BRAKES WERE FINE --I HAD NEW TIRES PUT ON THE CAR --EVEN THOUGH THE DEALERSHIP SAID THE TIRES WERE FINE TOO --THE SECOND TIME -(--WET ROAD)--I WAS GOING ABOUT 25 MILES AND HOUR AND LIGHTLY BRAKED ----CAR SLID INSTEAD OF STOPPING---SAME DAY---NOW VERY CAUTIOUS, I CAREFULLY HIT THE BRAKES WHEN A CAR QUITE A DISTANCE AHEAD OF ME PULLED OUT --AGAIN--I WAS ONLY GOING ABOUT 35MPH---FORTUNATELY I STARTED BRAKING THE SECOND I SAW HIM BECAUSE THE CAR SKIDDED 30-40 FEET AT LEAST, TURNING TOWARD THE RIGHT, AND FINALLY STOPPED 3 CAR LENGTHS BEFORE I WOULD HAVE HIT THIS CAR IN THE DRIVER SIDE DOOR ---HAD I NOT HAD THE PREVIOUS INCIDENT JUST MINUTES BEFORE ---I WOULD HAVE BEEN GOING 60 MILES AN HOUR AND NOT BEEN ABLE TO AVOID AN ACCIDENT--I WENT ONLINE TODAY --THERE ARE NUMEROUS SIMILAR COMPLAINTS WITH JEEP LIBERTY'S--ONE PERSON REFERS TO HER LIBERTY AS A DEATH TRAP--ANOTHER MAN SAID HIS WIFE COMPLAINED OF THIS AND HE DIDN'T BELIEVE HER UNTIL HE SKIDDED THROUGH AN INTERSECTION GOING ONLY 20 MP

WE DRIVE A JEEP LIBERTY 2002 WHICH WE PURCHASED AT CARMAX IN ARLINGTON,TX IN 2006. DESPITE HAVING NUMEROUS PROBLEMS WITH ELECTRIC WINDOWS FOR WHICH THEY HAD TO REPLACE UNDER THE EXTENDED WARRANTY, WE BEGAN TO NOTICE A LOUD POPPING SOUND COMING FROM THE FRONT END WHEN WE MAKE A HARD LEFT OR RIGHT TURN. WE TOOK THE CAR TO A SERVICE MECHANIC, DIAGNOSED CV AXLES,BALL-JOINT PROBLEMS. ATTEMPT MADE TO CORRECT IT IN SEVERAL OCCASIONS, BUT THE PROBLEM RE-OCCURRED AND GETTING MORE WORRISOME BY THE AMOUNT IF TIME IT HAPPENED IN A DAY AND 7 DAYS/WEEK. WE ALSO TAKE NOTICED THAT WE'RE NOT THE ONLY ONE (JEEP OWNERS) WITH THIS PROBLEM, WE ARE TIRED TO TAKE THE JEEP TO REPAIR MECHANICS AND TRULY, WE FEEL UNSAFE TO DRIVE IT ON THE FREEWAY. WHAT IS THE SOLUTION? WILL CHRYSLER FIX THE PROBLEM? THANKS *TR

DRIVERS SEAT BELT BUCKLE (FEMALE END) RELEASE REMAINS RETRACTED AFTER RELEASE OF THE MALE END. THE BUTTON EITHER MUST BE PRIED BACK UP TO LATCH THE SEAT BELT, OR, AFTER NUMEROUS TRIES. *TR

WITHOUT WARNING THE BODY CONTROL MODULE SHORTS OUT DRAINING THE BATTERY AND DAMAGING THE MULTI-CONTROL SWITCH ON THE STEERING COLUMN. CAUSING THE HEADLIGHTS, INTERIORLIGHTS, RUNNING LIGHTS, WINDSHIELD WIPERS, FACTORY ELECTRIC DOOR LOCKS, AND DASHBOARD LIGHTS TO FAIL. THIS CAN CAUSE A FIRE RESULTING IN A TOTAL VEHICLE LOSS OR LOSS OF LIGHTING AT NIGHT WHILE DRIVING CAUSING THE DRIVER TO LOOSE SIGHT OF THE ROAD. IN RAIN CONDITIONS LOSS OF WIPERS DURING DRIVING WOULD CAUSE LOSS OF VISIBILITY CREATING A DANGEROUS DRIVER ON THE ROAD. *TR

I BOUGHT A 2002 JEEP LIBERTY LIMITED EDITION JAN. 2008. AFTER ABOUT 7 MONTHS IT STARTED STALLING EVERYTIME I HIT THE BREAKS, OR TURNED A CORNER. THE CHECK ENGINE LIGHT IS ON AND THE SPEEDOMETER QUIT. I HAVE TAKEN IT TO FOUR MECHANICS AND NO ONE CAN FIGURE IT OUT. THEY HOOKED IT UP TO A COMPUTER AND SAID IT DOESN'T READ ANYTHING IS WRONG. I HAVE NEARLY BEEN REAR ENDED SEVERAL TIMES TURNING DUE TO IT STALLING. SOME DAYS IT WILL BE FINE AND THEN THE NEXT IT WILL STALL EVERYTIME I STOP OR TURN. IT SEEMS TO STALL MORE WHEN I AM TURNING. I DON'T KNOW WHERE TO TAKE IT TO GET FIXED SINCE NO ONE CAN DETERMINE THE PROBLEM. I AM AFRAID TO DRIVE IT OR HAVE MY KIDS IN IT. I HAVE NOTICED ON WEBSITES THAT JEEP HAVE BEEN HAVING MAJOR PROBLEMS WITH THIS ISSUE. I JUST WANT IT REPAIRED AND THERE SEEM TO BE NO RECALLS ON MY VEHICLE ALTHOUGH JEEP IS ALL OVER THE INTERNET HAVING THE SAME PROBLEMS. SOMEONE IS GOING TO GET KILLED BEFORE THIS PROBLEM IS FIXED. I WOULD JUST LIKE TO KNOW THE PROBLEM AND HOW TO GET IT FIXED!! *TR

FAILURE OF UPPER BALL JOINT LET SIDE ON 2-27-09, TWO DAYS AFTER THE LOWER BALL JOINT ON SAME SIDE WAS REPLACED AS PER RECALL. THE REPLACEMENT OF THE LOWER BALL JOINT WAS THE FOURTH SUCH REPLACEMENT. I INITIATED THE REPAIR TWO DAYS EARLIER AFTER THE VEHICLE BEGAN TO MAKE A GRINDING NOISE. THE LOWER BALL JOINT FAILED A COUPLE OF YEARS AGO WHILE THE VEHICLE WAS TRAVELING IN REVERSE AT LOW SPEED WHILE BACKING OUT OF A PARKING SPACE. THE FAILURE OF THE UPPER BALL JOINT HAPPENED ABOUT FIVE MINUTES AFTER TRAVELING AT 70 MPH DOWN AN INTERSTATE. AFTER EXITING THE FREEWAY, I PULLED THE JEEP INTO A PARKING LOT OF A CONVENIENCE TO CHECK DIRECTIONS AND THEN PULLED OUT AT LOW SPEED - LESS THAN 10 MPH. IT FAILED. *TR

2002 JEEP LIBERTY SPORT REACHING 92,000 MI REPEATEDLY STALLS (TURNS OFF) WHILE DRIVING. *TR

SAME AS EA05022. 2002 JEEP LIBERTY SPORT PASSENGER SEAT BELT LATCH HAS A BROKEN SPRING. PURCHASED OCT 21, 2001. *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE CONTACT USED THE JACK TO CHANGE THE FRONT DRIVER'S SIDE TIRE, THE JACK BECAME STUCK IN AN UPWARD POSITION. HE WAS UNABLE TO REMOVE THE JACK FROM HIS VEHICLE. THE DEALER DID NOT ASSIST. THE JACK INFORMATION AND VIN WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 92,400.

ON DEC 8, 2008 I PICKED UP MY JEEP LIBERTY FROM MY MECHANIC, HE HAD REPLACED THE TRANSMISSION OIL PAN THAT RUSTED OUT AND DRAINED ALL THE TRANSMISSION OIL OUT. ON JANUARY 6, 2009 ON MY WAY TO WORK EARLY IN THE MORNING THE TRANSMISSION BLEW OUT TOTALLY, I WAS ABLE TO GET BACK HOME AND ONCE AGAIN THE MECHANIC HAS THE LIBERTY REPLACING THE TRANSMISSION. I FEEL THE TRANSMISSION OIL PAN RUSTING OUT AND LEAKING CAUSED THE TRANSMISSION BLOWOUT A MONTH LATER. THE CHECK ENGINE LIGHT DID COME ON IN DECEMBER AND I HAD AN APPOINTMENT TO HAVE THE ENGINE LOOKED AT WHEN THE WHOLE PAN BLEW OUT. THE TRANSMISSION TOTALLY DROPPING IN JANUARY COULD HAVE CAUSED A MAJOR ACCIDENT IF I WERE DRIVING LATER, AND I FEEL THIS COULD CAUSE MAJOR ACCIDENTS ON THE ROADWAYS ACROSS THE NATION. I HAVE COMPLAINED VIA THE WEBPAGE AT JEEP TO NO AVAIL, THIS SHOULD BE AT LEAST A RECALL ON THESE VEHICLES. *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE HEADLIGHTS FLICKER OFF AND ON. THE FAILURE HAS BEEN PERSISTENT FOR APPROXIMATELY ONE WEEK. THROUGH ONLINE RESEARCH, SEVERAL COMPLAINTS WERE FOUND FOR THIS VEHICLE REGARDING THE SAME COMPONENT. THE DEALER HAS NOT YET BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 107,000.

A WIRING HARNESS IN MY 2002 JEEP LIBERTY FAILS EVERY YEAR OR SO - THIS DISABLES THE ABS BRAKES AND CAUSES THE SPEEDOMETER TO WANDER AND BE INACCURATE. THE DEALERSHIP HAS REPLACED THE HARNESS 3 TIMES (OUT OF WARRANTY) AT A COST OF ABOUT $200 EACH TIME. MY ABS SYSTEM IS DISABLED FROM THE TIME THE HARNESS FAILS UNTIL I GET IT FIXED. THE ABS LIGHT AND BRAKE LIGHT ILLUMINATE ON THE DASH WHEN IT FAILS - AND STAYS ON UNTIL THE REPAIR IS DONE. *TR

JEEP LIBERTY 2002- HAD THE BALL JOINTS REPLACED AS PART OF THE RECALL, 2 YEARS LATER REPLACEMENT IS NOW DEFECTIVE. JEEP REPLACED AGAIN. *TR

WINDOW BREAKS OFF TRACK AND WILL NOT STAY IN THE ROLLED UP POSITION. THIS IS DUE TO A POOR DESIGN OF A PLASTIC CLIP THAT ATTACHES THE WINDOW TO THE REGULATOR. UNFORTUNATELY I CANT JUST BUY THE PLASTIC CLIP YOU HAVE TO BUY THE REGULATOR MOTOR,TRACK AS ONE PART. PLUS JEEP WILL NOT FIX THE PROBLEM WITH THE PLASTIC CLIP, SO ALL I CAN BUY IS THE SAME FLAWED PART. I LIVE IN NORTH I THINK THAT IT IS PRETTY UNSAFE TO HAVE YOUR WINDOWS FALLING DOWN POSSIBLY IN THE MIDDLE OF A BLIZZARD. I WANDER HOW MANY ACCIDENT HAVE BEEN CAUSED BUY PEOPLE TRYING TO HOLD UP THEIR WINDOW WHILE DRIVING?OR WHAT IF THE WINDOW FALLS DOWN WITH A CHILD IN THE BACK SEAT? *TR

THE COMPLAINT THAT I'M CONTACTING YOU ABOUT, IS ABOUT VEHICLES THAT HAVE NON-ADJUSTABLE HEADLIGHTS. I OWN A 2002 JEEP LIBERTY WITH NON-ADJUSTABLE HEADLIGHTS. AFTER I PURCHASED MY JEEP BACK IN JULY, I TOOK IT TO MY MECHANIC TO GET THE HEADLIGHTS ADJUSTED BEING THAT ON A CLEAR NIGHT, VISIBILITY IS EXTREMELY POOR. I CAN ACTUALLY DRIVE WITH THE HEADLIGHTS ON HIGH BEAM WITHOUT IMPAIRING ONCOMING DRIVERS VISION. MY MECHANIC INFORMED ME THAT THE HEADLIGHTS ON THE JEEP ARE NON-ADJUSTABLE. TONIGHT I DROVE IN LIGHT SNOW FLURRIES AND IT WAS LIKE I WAS DRIVING IN A SEVERE SNOW STORM. I'M A TRUCK DRIVER WITH 30 YEARS EXPERIENCE AND ALSO RECENTLY HAD TO DRIVE A 2006 FREIGHTLINER WITH NON-ADJUSTABLE HEADLIGHTS. THE HEADLIGHTS ON THIS TRUCK ACTUALLY FORMED AN ( X ) 20 FEET IN FRONT OF THE TRUCK. MEANING THAT THE RIGHT HEADLIGHT SHOWN TO THE LEFT SIDE OF THE ROAD AND THE LEFT HEADLIGHT SHOWN TO THE RIGHT SIDE OF THE ROAD. JUST DRIVING IN RAIN, MY VISIBILITY WAS VERY POOR. THE RULE OF THUMB IS TO NOT TO OVERDRIVE YOUR HEADLIGHTS. WITH THE TRUCK, I SHOULD HAVE BEEN DRIVING NO FASTER THAN 30 MPH AT NIGHTTIME AND MY JEEP ISN'T MUCH BETTER. PLEASE INVESTIGATE THIS. THE SEVERAL MECHANIC'S THAT I'VE SPOKE TO, HAVE INFORMED ME THAT A LOT OF MANUFACTURER'S ARE GOING TO THESE KIND OF HEADLIGHTS. I'M PLANNING ON PURCHASING DRIVING LIGHTS FOR MY JEEP, WHICH I SHOULDN'T HAVE TO DO. THANKS *TR

I HAVE A 2002 JEEP LIBERTY. THERE ARE TWO CYLINDERS UNDER THE HOOD THAT ARE SUPPOSED TO KEEP THE HOOD OPEN AFTER IT IS RAISED. MINE NO LONGER DO THAT. THIS COULD PRESENT A SERIOUS PROBLEM AS THE HOOD COULD SLAM DOWN UNTO ANYONE THAT MIGHT BE LOOKING UNDER THE HOOD. I LUCKILY AVOIDED GETTING INJURED THIS MORNING AS I WAS LOOKING UNDER THE HOOD, TURNED AROUND FOR A SECOND, AND THE HOOD SLAMMED SHUT, NARROWLY MISSING ME. THERE IS A SIMILAR SITUATION WITH THE BACK WINDOW. ALTHOUGH NOT AS SERIOUS, THE CYLINDERS ON THE WINDOW ARE FAILING AS WELL. *TR

JEEP LIBERTY HAS PROBLEM WITH ENGINE MISFIRE RESULTING IN A DANGEROUS CONDITION IF YOU ARE DRIVING. THE ENGINE WILL BUCK WILDLY. HAVE TAKEN TO DEALER 5 TIMES. APPEARS TO FIX PROBLEM, BUT RETURNS WITHOUT FAIL AFTER A FEW THOUSAND MILES. I HAVE SEEN MANY OF THE SAME COMPLAINTS ON VARIOUS WEB SITES (GOOGLE "ENGINE MISFIRE JEEP LIBERTY 2002 3.7). CODES FROM CAR COMPUTER ARE P0354 AND P0304 INDICATING FAILURE IN COIL AND ENGINE MISFIRE. REPLACE COIL AND SPARK PLUGS PROBLEM KEEPS RETURNING. I HAVE SEEN MANY OTHERS WITH SAME PROBLEM ALTHOUGH THE LAST DIGIT OF THE ODB CODES COULD BE DIFFERENT. I BELIEVE THERE IS A SERIOUS DEFECT IN THE MANUFACTURING OF THE VEHICLE CAUSING THE PROBLEM. IF YOU WERE IN AN ACCIDENT AVOIDANCE SITUATION, THIS PROBLEM COULD CAUSE A CRASH AND DEATH. *TR

2002 JEEP LIBERTY. CONSUMER AIR BAGS DEPLOYED WHILE TRAVELING 5 MPH. *NJ THE AIR BAGS DEPLOYED FOR NO REASON. THE CONSUMER RECEIVED ABRASIONS TO HIS ARM. *JB

2002 JEEP LIBERTY LIMITED. I HAVE REPLACED THE ENGINE, REBUILT THE 4 -WHEEL DRIVE SHAFT, REPLACED THE A/C CONDENSER AND COIL, AND NOW THE RADIO, DOME LIGHTS, POWER LOCKS ARE BROKEN. THE BLOWER MOTOR RESISTOR HAS BEEN REPLACED BUT NOW THE BLOWER MOTOR IS BROKEN. WHAT A LEMON FROM DAY ONE. LATCHES ON HATCH NOT WORKING CORRECTLY, MOLD SMELL FROM A/C. IT IS SOMETHING ALL THE TIME WITH THIS VEHICLE. *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 18 MPH, THE CONTACT HEARD LOUD NOISES AND THEN LOST CONTROL OF THE VEHICLE. SHE HAD TO CONTINUE TO APPLY HER BRAKES IN ORDER TO STOP THE VEHICLE. A CERTIFIED MECHANIC DIAGNOSED THE VEHICLE AS HAVING BALL JOINT FAILURE. THE CONTACT FOUND TWO RECALLS REGARDING THE BALL JOINTS FOR HER YEAR, MAKE, AND MODEL VEHICLE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 205,000.

TOOK 2002 JEEP LIBERTY FOR OIL CHANGE. INFORMED VEHICLE NEEDS 2 NEW UPPER BALL JOINTS. BOTTOMS WERE RECALLED BY CHRYSLER. WHY NOT THE UPPERS AS WELL???? *TR

THIS IS THE LETTER I SENT CHRYSLER CORPORATION. I HAVE A MAJOR PROBLEM WITH THE VALVE SEAT COMING OFF AND DAMAGING MY JEEP LIBERTY ENGINE. WE PURCHASED THE CAR NEW AND HAVE CONTINUALLY PROVIDED MAINTENANCE ON THE VEHICLE AT YOUR DEALERSHIPS. IN FACT, WE WERE ONE OF THE VERY FIRST OWNERS OF THE JEEP LIBERTY AND WAS INVITED AND PARTICIPATED IN A FOCUS GROUP SUPPORTING THIS VEHICLE. WHAT IS UPSETTING IS THE LACK OF INTEREST NOW FROM YOUR CUSTOMER RELATIONS DEPARTMENT EXCEPT FOR YOUR LOCAL DEALERSHIP WHO HAS BEEN SUPPORTIVE, ON WHAT HAS OCCURRED. THIS IS A SAFETY ISSUE AND THIS PROBLEM IS A MANUFACTURER DEFECT . THIS INCIDENT COULD HAVE CAUSED MY DAUGHTER TO HAVE AN ACCIDENT SINCE SHE WAS DRIVING THIS CAR AS A HIGH SCHOOL SENIOR. I WILL TAKE EVERY STEP POSSIBLE AND REPORT THIS SAFETY ISSUE TO ALL PARTIES. I WAS TOLD THE ENGINE NEEDS TO BE REBUILT OR REPLACED AND CHRYSLER CUSTOMER RELATIONS WON'T HELP. THIS IS NOT A ISOLATED INCIDENT AS OTHER DATA HAS BEEN DISCOVERED ON OTHER SIMILAR ENGINES REPORTED SAME RESULTING PROBLEMS. I HAVE PHOTOS AND THERE IS ADDITIONAL INFORMATION REVEALING OTHER VALVE SEAT PROBLEMS RESULTED IN DAMAGE TO OTHER ENGINES. *TR

2003 JEEP LIBERTY TOP PASSENGER SIDE BALL JOINT SEPARATION. WHILE TURNING RIGHT INTO OUR DRIVEWAY THE TOP BALL JOINT SEPARATED CAUSING THE WHEEL TO LEAN TO THE OUTSIDE OF THE VEHICLE. *TR

THE SPEEDOMETER SUDDENLY STOPS WORKING AND,WHEN YOU PRESS THE BRAKE THE VEHICLE COMES TO A GRINDING HALT. THEN HAPPENS EVERY YEAR ONCE, I BROUGHT THIS VEHICLE IN 2002 AND SO FAR IT HAS HAPPENED 6 TIMES. SUDDENLY THE VEHICLE WILL START BEHAVING LIKE THIS, WHERE THE SPEEDOMETER WILL MOVE TO ZERO AND THEN FROM THEN UNTIL I SERVICE WHERE THEY REPLACE THE WHOLE SPEED SENSOR UNIT THE SPEEDOMETER DOESN'T WORK. UNFORTUNATELY DURING THIS TIME THE VEHICLE CAN STOP ANYWHERE WHEN EVER BRAKE IS APPLIED. *TR

2002 JEEP LIBERTY LOSS OF STEERING CONTROL AT 40 MPH. CAUSING VEHICLE TO SWERVE RIGHT INTO A DITCH AND RESULTING IN A ROLLOVER ACCIDENT. NOT DRIVABLE TOTAL LOSS OF VEHICLE. INJURY TO DRIVER. *TR

WHILE TOWING OUR 2002 JEEP LIBERTY LE BEHIND AN RV, WITH KEY IN THE FIRST CLICK POSITION, THE KEYS HAVE TWICE FALLEN OUT OF THE IGNITION SWITCH AND CAUSED THE FRONT WHEELS TO LOCK IN AN OTHER THAN STRAIGHT-AHEAD POSITION. THIS MEANS THE SWITCH HAS ROTATED, ON ITS OWN, TO THE OFF POSITION. IN THE FIRST INSTANCE, IN 2004, THERE WAS NO DAMAGE OTHER THAN SOME SCUFFING ON THE EDGES OF THE TIRES - DUE TO THE WHEELS BECOMING LOCKED IN AN ANGLED STATE. IN THE SECOND INSTANCE, IN 2008, THERE WAS APPROXIMATELY $2,300.00 DAMAGE TO THE RIGHT FRONT OF THE JEEP. CHRYSLER HAS BEEN CONTACTED, TWICE IN 2008, BUT STATED THAT THE PROBLEM WAS CAUSED BY THE TIRE MANUFACTURER, RATHER THAN BY THE WHEELS LOCKING. I WILL BE SENDING THE TWO LETTERS WHICH I SENT TO CHRYSLER, ALONG WITH A COVER LETTER TO YOUR OFFICE, WITH PHOTOS SHOWING THE DAMAGE TO THE JEEP LIBERTY. YOU MAY DECIDE WHETHER THE WHEELS LOCKED OR THE 3 TIRES JUST DESTROYED THEMSELVES. NATURALLY, CHRYSLER CORPORATION HAS ONLY CONTACTED ME BY PHONE, SO THERE IS NO PAPER TRAIL, SAVE MY FEW NOTES WHEN SPEAKING WITH SOME PERSON I CAN BARELY UNDERSTAND. THANK YOU FOR YOUR TIME! *TR UPDATED 02/19/10 UPDATED 10/04/10

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT'S VEHICLE WAS REPAIRED IN 2007 ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). ONE YEAR LATER, WHILE ATTEMPTING TO MAKE LEFT TURNS, HE HEARD A LOUD POPPING NOISE COMING FROM THE REAR DRIVER'S SIDE TIRE. HE HAS NOT HAD THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE UPPER PART OF THE RADIATOR ALSO PRODUCED A HAIRLINE CRACK, CAUSING RADIATOR FLUID TO LEAK FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO FOUND THE SOURCE OF THE LEAK AT THE RADIATOR TUBE. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 81,000. UPDATED 10/14/08. *LJ THE LOWER BALL JOINT FAILED. UPDATED 10/15/08 *JB

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE TURNING ONTO A STREET, THE CONTACT CRASHED INTO ANOTHER VEHICLE TRAVELING 40 MPH. THE CONTACT'S VEHICLE WAS DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES OR WARNINGS PRIOR TO THE CRASH. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THE CONTACT'S SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,000. UPDATED 10/16/08 *BF UPDATED 10/20/08. *JB

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A SAFETY RECALL NOTICE AND TOOK HIS VEHICLE TO THE DEALER, BUT THEY WERE CLOSED. HE CALLED THE DEALER TO SCHEDULE AN APPOINTMENT AND WAS INFORMED THAT THEY WOULD BE UNABLE TO SERVICE THE VEHICLE FOR AT LEAST A WEEK. THERE HAD BEEN NO FAILURE TO DATE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN.

MY DAUGHTER WAS DRIVING AND TURNING INTO A PARKING LOT, AS SHE WAS TURNING LEFT TO PARK THE CAR, SHE SAID SOMETHING HAPPENED. SHE GOT OUT OF THE CAR TO FIND THE DRIVERS SIDE WHEEL HAD COLLAPSED. THE UPPER BALL JOINT BROKE OR SEPARATED CAUSING THE TIRE TO COLLAPSE. THIS CAUSED THE JEEP TO BE TOTALLY DISABLED AND I'M SURE WILL BE A VERY EXPENSIVE REPAIR. WHAT IS EVEN SCARIER IS THAT THIS COULD HAVE HAPPENED ON THE HIGHWAY AND SOMETHING MUCH WORSE COULD HAVE OCCURRED. HOW UNSAFE IS THIS VEHICLE!!! PLEASE LOOK INTO THIS VEHICLE. THE SUV HAS NOT BEEN REPAIRED YET. IT IS STILL BEING LOOKED AT. I NOTICED THAT THIS IS NOT THE ONLY COMPLAINT ABOUT THIS PROBLEM. PLEASE TAKE CARE OF THIS SO THAT OUR FAMILIES ARE NOT IN DANGER! *TR

ON 09/08/2008, THE VEHICLE(2002 JEEP LIBERTY SPORT), WAS BEING DRIVEN AT A SLOW RATE OF SPEED APPROXIMATELY 5MPH EXITING RIGHT OUT OF A PARKING LOT. IT WAS AT THIS TIME THE DRIVE OF THE VEHICLE HEARD A LOUD POP OR CRACKING NOISE. THE VEHICLE JERKED FORWARD AND THEN CAME TO A STOP AT WHICH TIME THE DRIVER STRUGGLED TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD OUT OF TRAFFIC. THE DRIVER THEN EXITED THE VEHICLE AND DISCOVERED THE TIRE WAS FOLDED UNDER THE VEHICLE. THE DRIVER NOTICED A BROKEN PART THAT WAS LATER DETERMINED TO BE THE UPPER BALL JOINT. HAD THIS INCIDENT OCCURRED AT A HIGHER RATE OF SPEED MAINTAINING VEHICLE CONTROL WOULD HAVE BEEN IMPOSSIBLE CAUSING INJURY TO THE DRIVER OR TO OTHER MOTORISTS. IT SHOULD BE NOTED THIS VEHICLE RECEIVED A RECALL FOR A SIMILAR PART IN 11/2006, THE LOWER BALL JOINT. THIS RECALL AND ALL OTHER RECALLS HAD BEEN COMPLETED ACCORDING TO JEEP RECORDS. THE OWNER IS CURRENTLY AWAITING AN ESTIMATE FOR REPAIR. *TR

MY 2002 JEEP LIBERTY 2X4 ALWAYS BOUNCES WHEN I DRIVE IT. IT BOUNCES AND THE STEERING WHEEL TURNS BY ITSELF WHEN I HIT A BUMP AT SLOW SPEED. REGULARLY, I HEAR A POPPING SOUND WHEN I TURN THE WHEEL TO MAKE A TURN. I HAVE HAD THE VEHICLE SERVICED REGULARLY AND HAD THE RECALL ITEM COMPLETED (FRONT BALL JOINT) BUT STILL HAVE THE PROBLEMS. I HAVE PLACED ALL NEW TIRES ON THE VEHICLE BUT THE PROBLEMS STILL EXIST. I AM AFRAID TO DRIVE THE CAR ON THE FREEWAY AT HIGH SPEED BECAUSE I CAN FEEL THAT THE CAR DOES NOT OPERATE CORRECTLY. I CANNOT AFFORD TO BUY ANOTHER CAR AT THIS TIME BUT FEEL THAT THIS CAR IS NOT COMPLETELY SAFE TO DRIVE. PLEASE NOTE: THIS IS A RECURRING PROBLEM RATHER THAN AN INCIDENTAL PROBLEM.. WHICH STARTED ABOUT A YEAR AND A HALF AGO AND HAS GOTTEN PROGRESSIVELY WORSE. THANK YOU FOR YOUR CONCERN AND FOR LETTING ME BRING THIS TO YOUR ATTENTION. *TR

2002 JEEP LIBERTY ---PLASTIC FAN BROKE AND TOOK OUT THE ELECTRIC FAN, ALL SHROUDS TOTAL COST WAS $1,236.19 [PLASTIC FAN WHAT THE ?!@#$% GIVES]. *TR

MY SON AND A COUPLE OF HIS FRIENDS AND I WERE TRAVELING TO A MARLINS GAME ,ABOUT A 2 HR. DRIVE FROM OUR HOUSE. I HAD MADE A VISUAL CK. OF TIRES WHILE FUELING CAR BEFORE GETTING ON I-95. ALL LOOKED FINE. ABOUT 3-4 MILES AS I WAS GETTING ON I-95 THE LEFT REAR TIRE BLEW OUT. I PULLED OFF TO A SAFE AREA AND CHANGED TIRE. SOMETHING SEEMED ODD TO ME SO THE NEXT DAY I INSPECTED THE TIRE TO SEE IF I COULD FIND ANY REASON FOR THE BLOW OUT. TIRES ARE NOT THAT OLD AND THEY APPEARED TO HAVE PLENTY OF TREAD [3/8"]. TO THE UNTRAINED EYE ALL SEEMED NORMAL AS I COULD FIND NOTHING ON THE TREAD AREA THAT WOULD INDICATE ANY DAMAGE TO THAT PART OF TIRE. THE OUTER SIDEWALL WAS SHREDDED AS I HAD TO DRIVE ABOUT A 1/4 MILE TO GET OFF THE ON RAMP TO A SAFE AREA TO CHANGE TIRE , INNER SIDEWALL SHOWED LITTLE DAMAGE. I RECALL HITTING OR RUNNING OVER NOTHING THAT WOULD HAVE CAUSED ANY DAMAGE TO TIRE. MY CONCERN IS THAT I HAVE THESE TIRES ON THE OTHER WHEELS AS WELL AS SPARE TIRE .THIS IS MY WIFE'S CAR AND I WANT TO BE SURE SHE AND MY SON WILL BE SAFE. I'VE HAD TIRES GO FLAT BEFORE BUT AFTER MAKING A POINT OF CHECKING THEM PRIOR TO OUR TRIP AND THE ODD WAY THEY WENT FLAT I BECAME SUSPICIOUS THAT MAYBE SOMETHING IS WRONG HERE. I'LL HAVE TO TAKE THEM BACK TO DEALER FOR REPLACEMENT I'LL SEE IF THEY'LL ALLOW ME TO KEEP TIRE IF YOU WOULD LIKE TO INSPECT IT . THANK YOU JIM DIRKS *TR ..

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE STARTING THE VEHICLE, THE ELECTRONIC COOLING FAN BLADE SEPARATED AND PENETRATED THE SHROUD. A PIECE OF THE BLADE PENETRATED AND STUCK IN THE INSULATION OF THE HOOD. THE DEALER WAS NOTIFIED AND GAVE THE CONTACT THE RUN-AROUND. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) FOR THE 2002 JEEP GRAND CHEROKEE. THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC OR DEALER AT THIS TIME. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 113,000.

JEEP LIBERTY RENEGADE SKIDS AND HAVE TENDENCY TO SLIDES QUITE OFTEN AND ESPECIALLY DURING RAIN. *TR

2 WEEKS AGO WE HAD AN ENGINE LIGHT COME ON AND TOOK IT TO A DEALERSHIP TO HAVE IT SERVICED. IT CAME BACK AFTER PUTTING IT ON THE ANALYZER THAT CYLINDER 6 HAD MISFIRED SO THEY JUST RESET THE LIGHT AND SAID IF IT CAME BACK ON TO COME IN AND THEY WOULD REPLACE THE SPARKPLUG. 2 WEEKS LATER THE LIGHT CAME BACK ON AND THE UPPER AND LOWER SEAL BLEW. I WAS TOLD BY THE SERVICE DEPT. THAT IT WOULD BE 6 TO 8 WEEKS TO GET THE PART AND THAT WE ARE NUMBER 60 ON THE LIST FOR THE SAME PARTS. IS THERE A RECALL PROBLEM THAT WE DON'T KNOW ABOUT? *TR

MY REAR WINDOWS HAVE BROKEN (REGULATOR) NOW 4 TIMES. I HARDLY EVER USE THESE WINDOWS AND THEN ONE DAY ONE WILL JUST FALL DOWN AND IT NEVER FAILS THAT WITHIN A DAY OR WEEK THE OTHER WILL FOLLOW. THE LAST TIME I HAD ONE OF THE WINDOWS FIXED IT WAS ONLY 4 MONTHS AGO. IF THE DEALER WASN'T GRANTING ME SOME FORM OF GOODWILL WARRANTY IT WOULD BE COSTING ABOUT $600 EVERY TIME THE BOTH GET FIXED. THE PART IS OBVIOUSLY NOT WORKING AND NEEDS TO BE RECALLED!!!!!!!! *TR

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE TRAVELING IN THE RIGHT LANE AND ATTEMPTING TO CHANGE LANES, ANOTHER VEHICLE PULLED INTO THE CONTACT'S BLIND SPOT. THE CONTACT SWERVED TO AVOID CRASHING INTO THE OTHER VEHICLE AND HER VEHICLE BEGAN TO SHAKE AND ROCK. SHE LOST CONTROL OF THE VEHICLE, DROVE OFF THE ROAD, AND CRASHED INTO A DIRT EMBANKMENT. THE VEHICLE ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT AND ANOTHER PASSENGER WERE SERIOUSLY INJURED. THEY WERE BOTH TRANSPORTED TO A LOCAL HOSPITAL. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO VARNADORES TOW LOT. THE SPEED WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 78,000.

JEEP LIBERTY HEADLIGHTS TURN ON AND OFF WHILE DRIVING DOWN THE ROAD AT NIGHT. HEADLIGHTS HAVE REPEATEDLY BEEN BLINKING ON AND OFF FOR 2 WEEKS NOW. *TR

I HAVE A 2002 JEEP LIBERTY THAT I HAVE HAD FOR FOUR YEARS. I HAVE HAD TO REPLACE THE REGULATOR IN THE BACK WINDOWS 3 TIMES. JEEP IS REFUSING TO ACKNOWLEDGE THAT DOING THIS 3X'S IS EVEN AN ISSUE. ALSO, MY JEEP DEALER WILL NOT RETURN MY CALLS WHEN I CALL TO SCHEDULE AN APPOINTMENT TO GET THE ALREADY RECALLED ITEMS FIXED. *TR