Page 16 of 37 · complaints 751–800 of 1,808

2002 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 14, 2013180,000 milesCT

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE DRIVER WAS PARKING, THE FRONT PASSENGER TIRE SEPARATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS INSPECTED BY A PRIVATE MECHANIC. THE TECHNICIAN STATED THAT THE FRONT PASSENGER UPPER BALL JOINT FRACTURED DUE TO CORROSION AND CAUSED THE TIRE TO SEPARATE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 180,000. UPDATED 04/02/2013 *JS

Service Brakes
Filed Dec 30, 2012102,000 milesTX

SPEEDOMETER, CRUISE CONTROL, BRAKE WARNING LAMP AND ABS LIGHT ON, MILEAGE COUNTER NOT WORKING, CHECK ENGINE LIGHT ON AS WELL, CAR DIES OR STALL WHEN SLOWING DOWN EVEN ON HWY OR WHEN TURNING. WE HAVE REPLACED ALMOST EVERYTHING WE CAN THINK OF. LOOK ONLINE AND HUNDRED IF NOT THOUSANDS OF OWNERS HAVE EXACT SAME PROBLEMS AND NO SOLUTION TO PROBLEM. HOW ARE YOU SUPPOSED TO HAVE VEHICLE INSPECTED IF THE EMERGENCY BRAKE LIGHTS WONT GO OFF? WE HAVE REPLACED FRONT AND BACK BRAKES, MASTER CYLINDER, WHEEL CYLINDERS, SPEED SENSORS FRONT DRIVER AND PASSENGER AND REAR ONE. FUEL PUMP FUEL FILTER HAVE NOW BEEN REPLACED. WE HAVE REPLACED MORE BUT I KNOW WE HAVE SPENT WELL OVER 2 GRAND AND NOTHING PLEASE HELP WE ARE NOT THE ONLY ONES HAVING THIS ISSUE. *TR

Air Bags
Filed Dec 27, 2012100,000 milesTX

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000. UPDATED 03/12/13*LJ UPDATED 03/13/13

Exterior Lighting
Filed Dec 12, 2012109,133 milesFL

HEADLIGHTS WILL FLASH ON AND OFF WHILE DRIVING. HEADLIGHT AND TAIL LIGHT BULBS ALL BURN OUT AT ONCE. INTERIOR LIGHTS FLASH ON AND OFF WHILE DRIVING. BACK UP LIGHT SWITCH QUIT WORKING. *TR

Exterior Lighting
Filed Dec 8, 2012100,000 milesWA

HEADLIGHTS FLASH ON AND OFF RANDOMLY. HEAR A CLICKING/FLICKERING SOUND ON DASHBOARD WHEN IT HAPPENS. HAPPENS FAST--FLICKER OFF AND THEN BACK ON WITHIN A COUPLE OF SECONDS. *TR

Exterior Lighting
Filed Nov 21, 201270,000 milesFL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE HEADLIGHTS BEGAN TO FLICKER ON AND OFF INTERMITTENTLY. THE FAILURE PROGRESSED AND THE LIGHTS WOULD REMAIN OFF FOR LONGER PERIODS OF TIME. ADDITIONALLY, THE INTERIOR LIGHTING WOULD ILLUMINATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Visibility › Power Window Devices and Controls
Filed Nov 19, 201281,000 milesCA

WHILE DRIVING AT FREEWAY SPEED, THE PASSENGER REAR WINDOW SLID DOWN INTO THE DOOR. THE CHEAP PLASTIC LIFT PLATE THAT IS PART OF THE WINDOW REGULATOR BROKE. IT HAS BEEN REPLACED TWICE NOW AND JUST BROKE AGAIN. WITH THE WINDOW DOWN IN THE DOOR THE VEHICLE IS VULNERABLE TO BREAK-IN AND DAMAGE FROM THE WEATHER. IT IS A SAFETY ISSUE FOR ME BECAUSE MY CHILD'S CARSEAT IS IN THIS LOCATION. *TR

Air Bags
Filed Nov 15, 201263,000 milesIL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO CHECK THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) BUT THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.

Air Bags
Filed Nov 13, 2012126,000 milesNE

TL* THE CONTACT OWNS 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY AT 65 MPH THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATES INTERMEDIATELY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND THE CURRENT FAILURE MILEAGE WAS 126,000. UPDATED 12/14/12 *BF THE CONSUMER STATED CHRYSLER HAS BEEN CONTACTED AND THE VEHICLE IS AWAITING RECALL (2013). UPDATED 12/19/2012 *JS

Air Bags
Filed Nov 12, 2012107,000 milesNY

AIR BAG LIGHT WENT ON AND STAYS ON. CALLED JEEP MAIN CORPORATE OFFICES AND THEY STATED THAT THERE IS NOT A RECALL ISSUED YET TILL JANUARY 2013.THEY SAID I SHOULD WAIT TILL JANUARY FOR RECALL. THEY SAY IF I CHOOSE TO TAKE IT TO DEALER BEFORE JANUARY I WOULD HAVE TO OUTLAY THE MONEY AND THAT THEY WOULD REIMBURSE US LATER IF IT WAS DEEMED A RECALL. CALLED LOCAL DEALER TODAY 11/12 AND THEY SAID MY DAUGHTERS CAR IS NOT PART OF THE VEHICLES BEING CONSIDERED. I AM GETTING CONFLICTING DATA FROM CORPORATE VERSUS THE LOCAL DEALERS. COULD YOU PLEASE HELP ?............[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Nov 12, 2012140,000 milesNY

AIRBAG LIGHT COMES ON AFTER 2ND START UP OF THE DAY. *TR

Air BagsCrashFire1 injured
Filed Nov 8, 2012180,000 milesME

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, A DEER CRASHED INTO THE VEHICLE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE SPUN AROUND AND CRASHED INTO A DITCH. AS THE DRIVER'S SIDE AIR BAG DEPLOYED, IT LIT THE CONTACT'S RIGHT ARM ON FIRE. THE CONTACT'S ARM WAS SEVERELY BURNED AND HE WAS TRANSPORTED TO THE HOSPITAL BY EMERGENCY MEDICAL TECHNICIANS. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THE LEGAL DEPARTMENT WOULD CONTACT HIM WITHIN TWO DAYS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 180,000.

Vehicle Speed Control
Filed Nov 4, 2012174,463 milesPA

WHILE DRIVING I ACTIVATED THE CRUISE CONTROL AT 57 MPH. THE JEEP KEPT ACCELERATING. THE SPEEDOMETER READ 50 MPH. I TAPPED THE BRAKE TO DISENGAGE THE CRUISE CONTROL AND THE SPEEDOMETER JUMPED UP TO 70 MPH. I DID THIS A SECOND TIME WITH THE SAME RESULTS. I'VE HAD THIS VEHICLE A YEAR AND MAY HAVE HAD THIS HAPPEN ONE OTHER TIME. I GOT A TICKET FOR GOING 68 MPH WHEN I THOUGHT I WAS GOING 50 MPH. I GOT A $110.00 FINE. I CANNOT RECALL IF THE CRUISE CONTROL WAS ACTIVATED AT THAT TIME. I OWNED THE VEHICLE FOR A FEW WEEKS THEN. *TR

Air Bags
Filed Nov 2, 201293,640 milesPR

ON OCTOBER 31, 2012 AT APPROXIMATELY 5:00 PM (LOCAL EASTERN TIME), THE 2002 JEEP LIBERTY, SUPPLEMENTARY RESTRAINT SYSTEM AIRBAG ON THE PASSENGER'S SIDE UNEXPECTEDLY DEPLOYED WHILE WAITING ON A TRAFFIC LIGHT INTERSECTION. THE VEHICLE WAS NOT IN MOVEMENT, AND WAS NOT INVOLVED IN ANY TYPE OF COLLISION AT THE TIME OF THE INCIDENT. THERE WERE NO BODILY INJURIES REPORTED DURING THE TIME OF THE INCIDENT. THE SUPPLEMENTARY RESTRAINT SYSTEM AIRBAG ON THE DRIVER'S SIDE DID NOT DEPLOY DURING THE TIME OF THE INCIDENT. AIRBAG WARNING LIGHT HAD BEEN INTERMITTENTLY ILLUMINATED PRIOR TO THE AIRBAG DEPLOYMENT. AIRBAG WARNING LIGHT REMAINS ILLUMINATED AFTER THE 2002 JEEP LIBERTY, SUPPLEMENTARY RESTRAINT SYSTEM AIRBAG ON THE PASSENGER'S SIDE UNEXPECTEDLY DEPLOYED. *TR

Air Bags
Filed Nov 1, 2012123,822 milesVA

LEAVING A PARKING PLACE, TURNING RIGHT AND THE AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. NO REASON FOR THE LIGHT TO COME ON. *TR

Air Bags
Filed Oct 25, 2012135,000 milesFL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 135,000.

Steering
Filed Oct 23, 2012MI

3RD TIME WORK ON A BALL JOINTS RECALL JOB THAT CAUSE DAMAGE TO BRAKES, TIE RODS ,RACK N PINION,ROTORS AND MOST OF THE SUSPENSION SYSTEM. *TR

Air Bags1 injured
Filed Oct 19, 201255,061 milesHI

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE DRIVER'S SIDE FRONT AIR BAG ERRONEOUSLY DEPLOYED. THE CONTACT SUSTAINED MAJOR LACERATIONS TO THE FACE AND RIGHT HAND. THE VEHICLE REMAINED PARKED AT THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 55,061.

Engine
Filed Oct 14, 2012110,000 milesFL

AFTER PROCEEDING THROUGH A STOP LIGHT I HEARD A TICKING NOISE THAT GOT LOUDER, THEN A BANGING, AND THEN THE ENGINE SEIZED WITHIN 1 BLOCK OF DRIVING. THROUGH A ROD. HAD JUST CHECKED OIL UNDER HOOD THAT AM. MAINTAINED VEHICLE WELL IN THE 9 YRS. OF OWNERSHIP. THERE WAS NO WARNING PRIOR TO EVENT OR ALERT ON GAUGES. BOUGHT A REBUILT ENGINE & HAD IT INSTALLED. *TR

Electrical SystemFire
Filed Oct 9, 201283,000 milesOH

0800 AM OWNER DROVE VEHICLE APPROX 6 MILES WITH HEATER ON, RETURNING HOME AND PARKING VEHICLE IN THE DRIVEWAY AND TURNING OFF ENGINE. OWNER EXITED THE VEHICLE AND ENTERED THE RESIDENCE. DRIVER NOTED A SMELL OF BURNING OIL DURING USE OF THE 6 MILE TRIP. APPROX 15 MINUTES LATER A NEIGHBOR ALERTED OWNER THAT VEHICLE WAS FULLY ENGULFED IN FLAMES. FIRE DEPARTMENT POINT OF ORIGIN INSPECTION STATES FIRE WAS IN INTERIOR UNDER DASH PANEL FIREWALL.

Air Bags
Filed Oct 4, 2012102,678 milesTX

AIR BAG LIGHT HAS COME ON FOR NO REASON. I'VE READ THAT THERE HAVE BEEN PROBLEMS WITH AIR BAGS IN 2002 JEEP LIBERTIES DEPLOYING PREMATURELY AND THAT THE AIR BAG LIGHT HAS BEEN ON IN SOME CASES. *TR

Suspension
Filed Oct 2, 2012150,000 milesGA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE PASSENGER SIDE WHEEL DETACHED FROM THE AXLE. THE CONTACT DID NOT CRASH OR LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR A DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE LOWER BALL JOINT WAS DEFECTIVE AND CAUSED THE FRONT PASSENGER SIDE TIRE TO DISCONNECT FROM THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. 09V119000 (SUSPENSION:FRONT:CONTROL ARM) AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN THE RECALL AND REPLACED THE LOWER BALL JOINTS OF THE FRONT SUSPENSION. THE CONTACT STATED THAT HE NEVER RECEIVED NOTIFICATION OF THE RECALL. THE FAILURE MILEAGE WAS 150,000.

Air Bags
Filed Sep 30, 201263,850 milesNY

AIRBAG LIGHT TURNS AND DOES NOT DISAPPEAR UNLESS I TURN THE ENGINE OFF, WAIT A MINUTE, AND TURN BACK ON THEN AIRBAG LIGHT DISAPPEARS. *TR

Engine
Filed Sep 28, 2012119,000 milesNY

JEEP STARTED MISSING AND STALLED AS I WAS DRIVING. LOST BREAK PRESSURE AND STEERING CONTROL OF THE VEHICLE. THANK GOODNESS I WAS ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT AN ACCIDENT. THE ENGINE LIGHT CAME ON AND THE VEHICLE WOULD NOT RESTART. AFTER BEING TOWED TO A MECHANIC, HE TOLD ME THE VALUES WHERE DONE AND THE MOTOR WAS SHOT. I HAVE SINCE LOOKED UP THE PROBLEM ON THE WEB AND HAVE FOUND THAT MOST 2002 JEEP LIBERTY'S HAVE EXPERIENCED THE SAME PROBLEM, REPEATEDLY, ONE GUY IS ON HIS FOURTH MOTOR. SPOKE TO THE LOCAL CHRYSLER DEALER WHO ACTED LIKE I SPOKE A FOREIGN LANGUAGE, NEVER HEARD OF THE PROBLEM. THIS IS THE COMPANY WE JUST BAILED OUT WITH TAXPAYER DOLLARS, CORRECT! I AM AT A LOSS, CAN'T AFFORD TO FIX IT NOR BUY A NEW VEHICLE. PLEASE PUT SOME PRESSURE ON CHRYSLER TO ADDRESS THE ISSUE, WE ADDRESSED THEIRS. *TR

Steering
Filed Sep 27, 2012164,000 milesAZ

JUST PURCHASED VEHICLE, TOLD BY LOCAL DEALER IN EARLY JULY THAT THERE WAS A RECALL ON LOWER BALL JOINTS, WITH A NATIONAL BACK ORDER ON PARTS, AFTER COMPLETING REPAIR 9/24, THEY STATED IT NEEDS NEW STEERING KNUCKLES AT $1094.00. ON TUESDAY 9/25 SAID IT WAS READY TO PICK UP, I ASKED IF THEY SOLVED THE "AIR BAG" LIGHT BEING ON, THEY SAID IT WOULD BE A FEW MORE DAYS. THEY CALLED THIS MORNING (9/28) AND SAID THEY CAN NOT GIVE ME THE VEHICLE BACK BECAUSE THE BALL JOINTS ARE NOW FALLING OUT. I ASKED "SINCE I DROVE IT IN, WHY AFTER YOU RECALL REPAIR IS IT NOT DRIVE ABLE? THEY SAID SAFETY REASONS. SO NOW I HAVE A JEEP BEING HELD HOSTAGE, WITH STILL NO ANSWER FOR THE "AIR BAG" LIGHT TO BE ON. SOMETHING IS WRONG WITH THESE MODELS. *TR

Air Bags
Filed Sep 18, 2012165,207 milesPA

AIR BAG LIGHT CAME ON AND OFF TWICE WITHIN TWO MINUTES. *TR

Air Bags
Filed Sep 6, 2012150,000 milesNJ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY RENEGADE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE AIR BAGS DEPLOY WITHOUT ANY WARNINGS. THE CONTACT MENTIONED THAT THERE WAS NO ACCIDENTS AND THE VEHICLE DID NOT IMPACT ANY OTHER OBJECT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD SEND OUT AN INVESTIGATOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 150,000.

Electrical System
Filed Aug 31, 2012120,000 milesPA

WHILE DRIVING MY 2002 JEEP LIBERTY, THE HIGH BEAM LIGHTS CLICK ON AND OFF AUTOMATICALLY FOR A FEW SECONDS. THIS HAS HAPPENED A FEW TIMES ON DIFFERENT DATES. NOW RECENTLY I WAS GOING AROUND A CORNER AND MY INTERIOR LIGHTS CAME ON, THEN SHUT OFF. ALSO (MAY BE UNRELATED) WHEN I TURN THE VOLUME UP OR DOWN ON THE RADIO THE POWER TO THE RADIO/CD UNIT SHUTS OFF THEN COMES BACK ON. *TR

Engine
Filed Aug 24, 2012119,000 milesOH

MY DAUGHTER BOUGHT A 2002 JEEP LIBERTY 1 MONTH AGO. WE CHANGED THE OIL AND I HAD HER CHECK IT EVERY TWO WEEKS SINCE THE VEHICLE WAS NEW TO HER. SHE DID AS I SAID FOR A COUPLE WEEKS AND SAID IT USED NONE. SHE IS VERY DILIGENT AT WATCHING HER MILEAGE TO PLAN OIL CHANGES EVERY 3000 MILES. SHE WENT TO WORK AND THE ENGINE STARTED TO KNOCK. SHE CHECKED THE OIL AND FOUND IT 3 QUARTS LOW AND GOT NO LOW OIL WARNING. WE TOOK IT TO A SHOP AND IT NEEDS A NEW ENGINE. WE FOUND OUT NO REPUTABLE SALVAGE YARD WANTS TO SELL THE ENGINE DUE TO A KNOWN OIL GEAR ISSUE, SO THEY WILL NOT EVEN WARRANTY ONE WITH LOW MILES. A REBUILT MOTOR WITH THE OIL GEAR ISSUE FIXED COSTS $3200.00. WITH LABOR MY DAUGHTER IS LOOKING AT $4500.00 TO REPLACE AN ENGINE WITH ONLY 119000 MILES. I SEARCHED THE INTERNET ON 2002 JEEP LIBERTY 3.7 ENGINE. I FOUND MANY COMPLAINTS REGARDING THE BLOWN MOTOR. THE AVERAGE SEEMS TO BE 96000 MILES. MANY PEOPLE ONLINE SAID THEY CONTACTED JEEP AND THEY SAID THEY WERE SOL. I DON'T EXPECT A NEW ENGINE FOR NOTHING, BUT WHEN THE AVERAGE VEHICLE TODAY DOES 250000 MILES BY MOST MANUFACTURERS AND TOYOTA IS AT 400000. I WOULD LIKE TO SEE AN AMERICAN COMPANY DOING EVERYTHING IT CAN TO CREATE CUSTOMER LOYALTY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Aug 24, 201290,000 milesTX

THE AIR BAG WARNING LIGHT COMES ON AND OFF AT RANDOM TIMES WHILE DRIVING, IT STARTED ABOUT THREE WEEKS AGO. THIS JUST HAPPENS AT RANDOM ITS ON FOR 50 SECONDS THEN GOES OFF AND THEN BACK ON AGAIN AND THEN OFF AND SOMETIMES IT DOES THIS FOR AWHILE AND SOME TIMES JUST A FEW TIMES AND THEN DOESN'T DO IT AGAIN FOR A COUPLE OF DAYS. THIS HAPPENS AT ANY SPEED THE CAR IS GOING. IT'S JUST TOTALLY RANDOM. *TR

Suspension
Filed Aug 23, 2012142,000 milesTX

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN ALIGNMENT, WHO NOTIFIED HIM THAT THE UPPER BALL JOINT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE CURRENT AND FAILURE MILEAGE WAS 142,000.

Visibility › Power Window Devices and Controls
Filed Aug 23, 2012107,000 milesIL

I WAS DRIVING HOME AND NOTICED MY WINDOW FOR NO REASON FELL DOWN. THE JEEP WAS BOUGHT NEW BY US IN 2002. THE BACK SEATS OR WINDOWS HAVE BEEN RARELY USED. WE USE AIR AND HEAT, SO WITH THE EXCEPTION OF THE DRIVER'S WINDOW, WE HAVE HARDLY ROLLED DOWN THE OTHER WINDOWS. I DID RESEARCH ABOUT THE FALLING DOWN ON THE JEEP WINDOWS. I LEARNED CHRYSLER KNEW SINCE 2002 ABOUT THE DEFECTIVE WINDOWS. THEY FINALLY RECALLED BACK SOME OF THE 2006 AND 2007 JEEPS. I CALLED THEM AND THEY DO NOT SEEM CONCERNED ABOUT THE DANGER THIS COULD CAUSE. I FEEL BECAUSE OF THE LITTLE USE OF THE WINDOW IS WHY WE HAVE NOT HAD THE PROBLEMS SEVERAL HAVE HAD. THEY THEN PROCEED TO CHARGE YOU $500. TO REPAIR THE WINDOW WITH THE SAME KIND OF PART THAT WILL BREAK AGAIN. THIS HAS HAPPENED TO SEVERAL PEOPLE. I ASKED CHRYSLER ABOUT THIS PART, THEY CONFESS JUST RECENTLY THEY HAVE CHANGED THE PART TO WORK. I SEE THE DANGER THIS COULD BE IF HAULING A YOUNG CHILD. EVEN THOUGH A CHILD IS TO BE IN A CHILD SEAT, THEY SOMETIMES CAN GET OUT. IF DRIVING DOWN THE ROAD AND THE WINDOW JUST DROPS, A CHILD COULD FALL OUT. IN A WRECK THIS COULD ENDANGER ANYONE. ALL THE WINDOWS IN THE JEEP HAVE A PROBLEM OF BREAKING FOR NO REASON, BUT MOSTLY THE BACK WINDOWS. CHRYSLER IS AWARE OF THIS AND SHOULD HAVE RECALLED ALL THESE WINDOWS. THEY ARE BLEEDING THE JEEP OWNERS BY HAVING TO CONTINUE TO REPAIR THE DEFECTIVE WINDOWS AND ARE ENDANGERING PEOPLE'S LIFE. THEY SHOULD BE MADE ACCOUNTABLE FOR THE DEFECTIVE PARTS THAT THEY KNEW THEY HAD AND CONT

Suspension
Filed Aug 23, 2012106,000 milesOH

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) AND TOOK THE VEHICLE TO THE DEALER WHERE THE LOWER BALL JOINT WAS REPLACED. THE CONTACT STATED THAT THE LOWER BALL JOINT FRACTURED AND HAD TO BE REPLACED TWO TIMES AFTER THE INITIAL RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED BECAUSE THE RECALL REPAIR HAD ALREADY BEEN PERFORMED. THE CURRENT MILEAGE WAS 131,000. THE FAILURE MILEAGE WAS 106,000.

Engine
Filed Aug 17, 201272,756 milesHI

#2 CYLINDER FAILED,#2 ROCKER ARM CAME OFF,#2 LASH HAS PLAY WHICH CAUSED THE ROCKER TO COME OFF, PASSENGER SIDE CYLINDER ASSEMBLY HAD TO BE REPLACED. ALSO FUEL LEAK BY CRIMP. ALL THIS WITH NO INDICATION OR WARNING SIGNS. NO UNUSUAL SOUNDS, SMELLS OR INDICATION FROM PANEL ON DASH. THE VEHICLE LOST POWER IMMEDIATELY. *TR

Air BagsCrash2 injured
Filed Aug 16, 2012146,000 milesNC

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE WENT OVER AN EMBANKMENT AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A MILD CONCUSSION AND THREE FRACTURED RIBS. THE PASSENGER SUSTAINED WHIP LASH, A BRUISED NECK AND BRUISED SPINAL CORD. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

Vehicle Speed ControlCrash
Filed Aug 16, 2012133,000 milesTN

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE SPEEDOMETER FAILED AND CAUSED AN UNEXPECTED ACCELERATION. THE CONTACT WAS ACCELERATING FROM A STOP LIGHT WHEN THE VEHICLE SURGED FORWARD AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. NO ONE WAS INJURED, BUT THE CONTACT HAD THE VEHICLE INSPECTED BY TWO DEALERS AND WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SITTING AT A STOP LIGHT THE SPEEDOMETER WOULD READ 80 MPH AND THE VEHICLE WOULD RAPIDLY ACCELERATE WHEN THE BRAKE WAS RELEASED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 133,000 AND THE CURRENT MILEAGE WAS 136,000.

Suspension
Filed Aug 15, 2012OK

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH ON AN EXIT RAMP, THE FRONT PASSENGER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE ENGINE WAS TURNED OFF AND THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO SHOP WHERE THE FRONT PASSENGER'S SIDE LOWER BALL JOINT WAS REPLACED. TWO MONTHS LATER, THE FRONT DRIVER'S SIDE LOWER BALL JOINT FRACTURED WHICH CAUSED THE WHEEL TO DETACH WHICH WAS REPAIRED BY THE CONTACT. THE VEHICLE WAS ALSO PREVIOUSLY REPAIRED IN 2007 UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.

Suspension
Filed Aug 14, 2012141,000 milesMN

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE STARTED TO MAKE A POPPING SOUND AND THE STEERING WHEEL BEGAN TO SWERVE TO THE LEFT. IN ADDITION, THE VEHICLE DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LOWER BALL JOINT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 141,000. UPDATED 10/10/12*CN UPDATED 10/15/2012 *JS

Visibility › Power Window Devices and Controls
Filed Aug 9, 201228,000 milesFL

I HAVE HAD TO REPLACE THE POWER WINDOW REGULATORS ON THE BACK WINDOWS OF MY JEEP LIBERTY 2002 ON 5 DIFFERENT OCCASIONS. I HAVE BARELY USED THESE WINDOWS AND THIS HAS BEEN A HEMORRHAGE OF MONEY. THE FIRST TIME THIS HAPPENED, THEY INFORMED ME AT THE DEALERSHIP THAT I WAS OVER THE DATE OF WARRANTY, AND THAT MY MILEAGE ALSO EXCEEDED THE LIMIT. I HAD TO REPLACE THE TWO BACK ONES, THEN I HAD TO GO BACK AND REPLACE A THIRD ONE, LESS THAN A YEAR AFTER THAT. THE FOURTH AND FIFTH TIME IT HAPPENED, I WENT TO AN INDEPENDENT SHOP AS GOING TO THE DEALERSHIP WAS TOO EXPENSIVE, NOW THE WINDOW DOES NOT WORK AGAIN. THE WINDOWS JUST FALL, AND WATER AND DEBRIS COME INTO THE CAR. AMONG JEEP LIBERTY OWNERS, THIS IS A VERY COMMON PROBLEM, AND ONE THAT THERE SHOULD HAVE BEEN A RECALL ON. I WANT TO PLACE A COMPLAINT BECAUSE THIS CAR CAME DEFECTIVE AND NOTHING HAS BEEN DONE SO FAR TO ASSIST PEOPLE WHO PURCHASED IT. CUSTOMERS NEED PROTECTION ON THIS MATTER. *TR

Visibility › Power Window Devices and Controls
Filed Aug 7, 201288,000 milesNJ

THERE HAVE BEEN FIVE INSTANCES OF FAILURE OF THE REGULATORS FOR THE REAR DOOR POWER WINDOWS. IN THIS LATEST INCIDENT, THE CABLE FOR THE WINDOWS SNAPPED AND CAME THROUGH THE DOOR LOCK AREA IN THE JAM ON THE REAR DRIVER SIDE. *TR

Air Bags
Filed Aug 4, 201292,960 milesKS

UPON STARTING THE JEEP, THE AIR BAG LIGHT WENT OFF THEN CAME BACK ON AND STAYED ON UNTIL THE JEEP WAS TURNED OFF. THIS WAS A SHORT 10 MINUTE TRIP - MAYBE 5 MILES. THIS HAPPENED AGAIN THE NEXT DAY (TODAY). I MADE ONE OTHER TRIP IN BETWEEN WHERE THIS DID NOT HAPPEN. THIS HAS NEVER HAPPENED BEFORE. OCCASIONALLY THE OVERHEAD LIGHTS WILL FLASH ON/OFF AS WELL. I HAD THE BATTERY HARNESS REPLACED WITHIN THE LAST YEAR. NOT SURE IF THAT IS RELATED OR NOT. *TR

Engine
Filed Jul 27, 201294,000 milesCT

FAILED THERMOSTAT HOUSING AT 94,000 MILES. THERMOSTAT HOUSING DID NOT OPEN FOR COOLANT TO PASS CAUSING EXTENSIVE ENGINE DAMAGE TO HEAD GASKETS AND PISTONS WITH 7K DAMAGE . THERE WAS NO WARNING OF OVERHEATING OR ERROR CODES ON DASH BOARD AS THERMOSTAT FAILED. CAR JUST STOPPED AT 5MPH. CAR WELL MAINTAINED AND SERVICED. *TR

Air Bags
Filed Jul 26, 2012151,000 milesNJ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAGS LIGHTS WOULD FLICKER ON AND OFF. THE MANUFACTURE WAS NOTIFIED WHO FILED A CASE ON THE CONTACT'S BEHALF (CASE NUMBER: 22462754) AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 151,000 AND CURRENT MILEAGE WAS 151,840.

Steering
Filed Jul 20, 2012LA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL COULD NOT BE TURNED IN ANY DIRECTION. THE CONTACT SHUT OFF THE ENGINE AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS DIAGNOSED BY A CERTIFIED MECHANIC WHO STATED THAT THE STEERING WHEEL WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.

Air Bags
Filed Jul 18, 2012AR

THE AIRBAG WARNING LIGHT CAME ON WITH REGULARITY RIGHT AFTER THE 2002 JEEP LIBERTY SPORT 4WD WAS PURCHASED USED IN APRIL 2007. IT WAS TAKEN TO THE SHOP MULTIPLE TIMES FOR REPAIR ONLY TO COME BACK ON SOON THEREAFTER. IT IS NOW ON CONTINUALLY. *TR

Air Bags
Filed Jul 17, 201270,000 milesAZ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED EVERY TIME THE ENGINE WAS TURNED ON AND REMAINED ILLUMINATED AT ALL TIMES. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 80,000.

Air Bags
Filed Jul 16, 201250,000 milesOR

FAST TRAVELING TRUCK PASSED ME AND THE AIR BAG LIGHT WENT ON. NOW IT KEEPS ON GOING ON FOR 5 SECONDS AND THEN SHUTS OFF. IT DOES THIS AT LEAST ONCE A DAY. *TR

Power Train
Filed Jul 16, 201260,603 milesNC

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT INTO FOUR WHEEL DRIVE, THE SHIFTER LINKAGE CABLE SEPARATED FROM THE TRANSFER CASE. THE RUBBER THAT WAS CONNECTED TO THE PLASTIC HOUSING ALSO SEPARATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FOUR WHEEL DRIVE TRANSFER SHIFTER ASSEMBLY AND LINKAGE CABLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 60,603. AND THE CURRENT MILEAGE WAS 60,737....UPDATED 08-24-12 *BF THE CONSUMER STATED THE OLD PART IS AVAILABLE AND THE MANUFATURER WAS CONTACTED. UPDATED 09/04/2012 *JS

Steering
Filed Jul 5, 2012160,000 milesCO

WHEN I WENT TO TURN MY CAR ON YESTERDAY IT WOULD TURN BUT WOULD NOT TURN THE CAR ON. THE BATTERY WAS REPLACED AND STILL IT WOULD NOT TURN ON. AN INVESTIGATION INTO THE IGNITION SWITCH DISCOVERED A SING BROKE PART BEFORE THE TUMBLER. IN ORDER TO REPAIR THIS, THE ENTIRE STEERING COLLUMN NEEDS TO BE REPLACED. TWO JEEP SHOPS TOLD ME THIS IS A COMMON PROBLEM, BUT I HAVEN'T SEEN A RECALL. A GOOGLE SEARCH BRINGS UP HUNDREDS OF UNSATISFIED OWNERS. IT COULD BE IN THE THOUSANDS. *TR

Electrical System
Filed Jun 29, 2012116,000 milesNH

KEY WOULD NOT TURN IN STEERING COLUMN. LEFT ME STRANDED WITH NO WAY TO CALL FOR HELP OR GET THE VEHICLE TO MOVE. I'VE READ MANY POSTS IN ONLINE FORUMS OF PEOPLE HAVING THIS SAME PROBLEM. THERE HAS BEEN NO FACTORY RECALL FROM JEEP, DESPITE THIS IDENTICAL PROBLEM PERSISTING FOR YEARS. HERE IS JUST ONE EXAMPLE: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/JEEP-LIBERTY/T4EDN8HGLD2H8123L PLEASE HELP! *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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