2002 Jeep Liberty complaints

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER STATED THAT THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. *TR

WE RECEIVED A RECALL NOTICE (NOTIFICATION CODE M35) SOME MONTHS BACK CONCERNING INADVERTENT DEPLOYMENT OF FRONT AIRBAGS. I CALLED THE DEALERSHIP TO GET IT REPAIRED AND THEY SAID THEY DIDN'T HAVE THE PARTS. I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AND THEY BASICALLY SAID THE PARTS WEREN'T AVAILABLE, SO HERE WE ARE MONTHS LATER WITH NO RESOLUTION. AND NOW I HEAR ABOUT THE GAS TANK AND CHRYSLER NOT RESPONDING TO REQUEST FOR RECALL. SO I AM STUCK WITH THIS CAR THAT HAS MULTIPLE PROBLEMS. *TR

AIR BAG LIGHT KEEPS BLINKING OFF AND ON, AFRAID IT MAY DEPLOY WHILE DRIVING. AFTER 2 CALLS TO CHRYSLER SINCE JANUARY STILL NO PARTS TO CORRECT THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A TEMPORARY REPAIR WAS PERFORMED. THE CONTACT WAS UNSURE OF THE EXACT REPAIRS. THE FAILURE RECURRED TEN DAYS AFTER THE REPAIR. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS). THE VIN WAS INCLUDED, HOWEVER THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 06/18/13*LJ

CONTINUE WAITING FOR MONTHS FOR INFORMATION ON SAFETY RECALL M35/NHTSA 12V-527 CONCERNING AIR BAGS IN JEEP LIBERTY. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE HAVING INSPECTION DONE ON HIS VEHICLE, HE WAS NOTIFIED THAT BOTH FRONT CONTROL ARMS WERE SEPARATING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 142,000. *TR

NOTICE OF M35 RECALL RECEIVED VIA POST CARD ON 3/5/13 FROM OUR LOCAL DEALERSHIP. I HAVE CALLED THE DEALERSHIP THREE TIMES AND CHRYSLER COMPANY CUSTOMER SERVICE TWO TIMES TO SEE IF THE PART IS FINALLY IN TO FIX THE AIRBAG CIRCUIT SO IT WILL DEPLOY PROPERLY. NO ONE HAS AN EXPECTED DATE OF REPAIR. THE MOST RECENT CALLS WERE MADE TODAY SINCE OUR AIRBAG LIGHT IS NOW STARTING TO COME ON PERIODICALLY. I AM AFRAID TO DRIVE THE VEHICLE IN LIGHT OF THIS NEW DEVELOPMENT. HASN'T ENOUGH TIME PASSED FOR THE PART TO BE MANUFACTURED SINCE THE RECALL ACTUALLY CAME OUT IN JANUARY? HELP! *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V527000 ( AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED FRO THE RECALL SERVICE REMAINED UNAVAILABLE SINCE THE EXPECTED DATE OF SERVICE IN APRIL 2013. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE THE TIME FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) JANUARY 2013. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THE PART NEEDED FOR RECALL SERVICE WAS NOT AVAILABLE AND COULD NOT PROVIDE AN ESTIMATED EXPECTANCY TIME OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE RECALL SERVICE HAD EXCEEDED A REASONABLE TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED RECALL NOTICE M35/NHTSA 12V-527 IN JANUARY. CALLED CHRYSLER GROUP RECALL ASSISTANCE CENTER ON MAY 24 AND WAS TOLD THE PART WAS STILL NOT AVAILABLE. THEY STILL DON'T KNOW WHEN IT WILL BE. WHEN ASKED WHAT CHRYSLER SUGGESTS A PERSON SHOULD DO IF THIS IS THEIR PRIMARY MEANS OF TRANSPORTATION, AND IT IS CLEARLY UNSAFE TO DRIVE IF THE AIR BAG COULD DEPLOY UNEXPECTEDLY. I WAS TOLD THAT CHRYSLER HAS NO SUGGESTIONS, AND THAT THERE HAVE BEEN NO ACCIDENTS OR INJURIES CAUSED BY THE DEFECT COVERED IN THE RECALL. AFTER READING REPORTS ON THIS WEBSITE, IT WOULD APPEAR AS IF THAT IS NOT TRUE INFORMATION. AIRBAG LIGHT STAYS ON WHILE VEHICLE IS RUNNING. NO FAILURE AS OF THE FILING OF THIS COMPLAINT. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SHE ATTEMPTED TO BRAKE TO AVOID A CRASH. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO THE FRONT PASSENGER'S SIDE OF ANOTHER VEHICLE. THE CONTACT'S AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAG) BUT HAD NOT BEEN SERVICED PER THE RECALL PRIOR TO THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 113,000. ...UPDATED 07-10-13 *BF

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) THE CONTACT CALLED A DEALER TO MAKE AN APPOINTMENT. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO REMEDY THE VEHICLE. FOUR MONTHS LATER, THE PARTS STILL WERE STILL NOT AVAILABLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/20/13*LJ THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OF THE FAILURE, BUT DUE TO THE CONDITION OF THE CAR, ONLY THE OBVIOUS WAS TESTED. TOYOTA DENIED THERE WAS A DEFECT.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND THE DEALER WAS CONTACTED, WHO ADVISED THAT THE PART NEEDED TO COMPLETE THE RECALL REPAIRS WAS NOT AVAILABLE. THE CONTACT RECENTLY SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THE PART REMAINED UNAVAILABLE AND THEY WERE UNCERTAIN OF THE RELEASE DATE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000. ...UPDATED 07-10-13 *BF

TL* THE CONTACT OWNS 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 100,000.

SAFETY RECALL M35/NHTSA 12V-527 WE ARE THE OWNER OF A 2002 JEEP LIBERTY EFFECTED BY THE ABOVE RECALL. THOUGH THIS MAY NOT BE THE PROPER REPORTING MECHANISM, WE HAVE FOUND NO OTHER MORE APPROPRIATE TO REPORT THE FACT THAT CHRYSLER APPEARS NOT TO BE PROVIDING PARTS NECESSARY TO THIS SAFETY DEFECT IN A REASONABLE PERIOD OF TIME. WE HAVE BEEN IN CONTACT WITH THE DEALER AND NOW EVEN CHRYSLER. OUR DEALER TELLS US THAT THEY CANNOT ACT UNTIL CHRYSLER PROVIDES PARTS. THIS TO ME SEEMS MORALLY REPREHENSIBLE IF NOT CRIMINALLY. WHAT RECOURSE DO WE HAVE TO LEGALLY PURSUE CHRYSLER FOR THEIR NEGLIGENCE? *TR

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED CHRYSLER WAS DOING LITTLE TO PROVIDE CUSTOMERS WITH RELIEF FROM THE POTENTIAL OF UN-INTENDED AIR BAG DEPLOYMENT IN VEHICLES DETERMINED TO HAVE AN ELECTRICAL OVER-STRESS CONDITION. AS OF TODAY, NO SERVICE, AS PROMISED, HAS BEEN PROVIDED AND APPARENTLY PARTS FOR REPAIR WERE STILL NOT AVAILABLE. WHEN THE CONSUMER CONTACTED CHRYSLER, THEY WERE UNABLE TO GIVE HIM AN ANTICIPATED PARTS SUPPLY DATE.

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM FAILURE IN VEHICLE AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED HE EXPERIENCED AN AIR BAG FAILURE IN THE SUMMER OF 2012, AND HAD IT REPAIRED BY HIS MECHANIC. THE CONSUMER SUBMITTED THE INVOICE TO CHRYSLER FOR REIMBURSEMENT. ON MARCH 12TH, HE RECEIVED A LETTER FROM A PERSON WITH NO LAST NAME, AND A NUMBER TO CALL. HE RECEIVED AN AUTOMATED MESSAGE, TO LEAVE HIS INFORMATION. ON MARCH 26, THE AUTOMATED MESSAGE HAD BEEN CHANGED TO SAY THERE WERE NO REPRESENTATIVES TO ANSWER CALLS, AND TO CALL BACK LATER. ON MARCH 28TH, THE CONSUMER WROTE ANOTHER LETTER, REQUESTING REIMBURSEMENT. AS OF TODAY, THERE HAS BEEN NO RESPONSE AND NO REIMBURSEMENT. UPDATED 06/20/13*LJ ALSO, THE O2 SENSOR WAS REPLACED. UPDATED 06/24/13

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS: INADVERTENT AIR BAG DEPLOYMENT) AND WAS UNABLE TO HAVE THE RECALL SERVICE PERFORMED BECAUSE THE PARTS NEEDED TO COMPLETE THE REPAIR HAD NOT BECOME AVAILABLE. THE CONTACT STATED THAT IT HAD BEEN FOUR MONTHS SINCE THE RECALL NOTIFICATION WAS RECEIVED AND THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS CONCERNED TO POSSIBLY EXPERIENCE THE FAILURE AS DESCRIBED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOT CONTACTED FOR AN ESTIMATED TIME OF ARRIVAL FOR THE NECESSARY PARTS. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 116,000 AND THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.

SUBMISSION FROM LCDO. RE SAFETY RECALL M35/NHTSA 12 V-527 AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE. *TGW THE CONSUMER RECEIVED A SAFETY RECALL NOTICE SEVERAL WEEKS AGO. HOWEVER, THE NOTICE STATED THE PARTS REQUIRED TO PROVIDE A PERMANENT REMEDY, WERE CURRENTLY NOT AVAILABLE. THE NOTICE STATED, THE CONSUMER WOULD BE CONTACTED BY MAIL, WITH A FOLLOW-UP NOTICE, WHEN THE PARTS ARRIVED. THE CONSUMER DECIDED TO CONTACT THE DEALER, AFTER NOT RECEIVING A FOLLOW-UP NOTICE, TO HAVE THE VEHICLE INSPECTED ANYWAY. THE SERVICE APPOINTMENT WAS SCHEDULED FOR MARCH 4, 2013. HOWEVER, ON MARCH 1, 2013, WHILE DRIVING, THE PASSENGER AIR BAG INADVERTENTLY DEPLOYED WITH A VERY LOUD NOISE, WHICH CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THE CONSUMER STATED THE DRIVER'S SIDE AIR BAG NEVER DEPLOYED. THE CONSUMER STATED NO ON CAME TO INSPECT THE VEHICLE, AND HE STILL HAD NOT RECEIVED THE FOLLOW-UP NOTICE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 12V527000 (AIR BAGS), WHICH ADVISED THAT A SECOND LETTER WOULD BE GENERATED TO ADVISE CONSUMERS OF WHEN THE NECESSARY PARTS WOULD BECOME AVAILABLE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE AVAILABILITY OF PARTS AND THE MANUFACTURER ADVISED THAT THEY WERE NOT SURE AS TO A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD RECEIVED THE RECALL NOTIFICATION TWO MONTHS PRIOR TO CONTACTING THE MANUFACTURER WITH THE INQUIRY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED OVER SEVERAL MONTHS. THE CONTACT STATED THAT THE RECALL SERVICE HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS NOT SERVICED PER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CHRYSLER HAS ISSUED A NOTICE OF RECALL MAILED IN JAN 2013. CHRYSLER RECALL #: M35 NHTSA RECALL REFERENCE #: 12V527000 SO FAR NO PARTS HAVE BEEN AVAILABLE BY CHRYSLER, AND CALLERS TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER ARE NOT BEING PROVIDED WITH ANY ESTIMATED DATE FOR ANY PARTS AND REPAIRS. FOR A SAFETY RECALL, THIS IS UNACCEPTABLE. CHRYSLER SEEMS TO BE STALLING, OR NOT HAVE ANY INTENTION OF FULFILLING THEIR COMMITMENT. CHRYSLER SHOULD BE FORCED TO PROMPTLY COMPLY, AND COMMUNICATE COMPLETELY WITH THEIR OWNERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NOTICED SMALL RUST BUBBLES DEVELOPING UNDER PAINT AT AREA OF SEAMS ALONG RIGHT SIDE OF REAR WINDOW GLASS AND ALSO ON ROOF ON RIGHT SIDE JUST BELOW ROOF RACK RAIL AND REAR ROOF MOUNTED BRAKE LIGHT. BROUGHT TO DEALER AND SHOWED SERVICE MANAGER BUT SAID NOTHING COULD BE DONE AS I WAS PAST WARRANTY LIMIT FOR RUSTPROOF CORROSION. THIS WAS ABOUT 3-4 YEARS AGO. REQUESTED CONTACT BY DISTRICT MANAGER-WHO FINALLY CALLED AFTER MULTIPLE FOLLOW-UP CALLS BY ME, AND SAID MY CLAIM WAS DENIED. WROTE LETTER TO JEEP CUSTOMER RELATIONS CORPORATE BUT NEVER HEARD FROM THEM. RUST SITUATION HAS PROGRESSED AND NOW HAVE SUBSTANTIAL HOLE IN RIGHT REAR CORNER OF ROOF. RUST SPREADING. CAR HAS BEEN METICULOUSLY MAINTAINED AND CLEANED REGULARLY, WAXED AT LEAST 2X PER YEAR. REST OF VEHICLE IN TOP SHAPE. VERY DISAPPOINTED IN JEEP'S LACK OF HELP. *TR

OUR 2002 JEEP LIBERTY HAS HAD A PROBLEM WITH THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE FOR THE PAST 8 MONTHS. WE RECEIVED SAFETY RECALL M35/NHTSA 12V-527 FOR THIS PROBLEM FEB.2, 2013. THIS RECALL PROBLEM HAS NOT BEEN RESOLVED IN A REASONABLE AMOUNT OF TIME. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE OIL WARNING LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE OIL SENSOR WAS REPLACED AND THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. *TR

I JUST GOT OFF OF THE HIGHWAY AND WAS HEADING TO THE GAS STATION. MADE THE RIGHT TURN AND THE VEHICLE ON THE RIGHT SIDE JERKED TO THE GROUND AND HIT HARD. PUT IT IN PARK AND GOT OUT OF THE VEHICLE AND CHECKED THE TIRES TO SEE IF ONE WAS BLOWN. NOTICED FENDER ABOVE FRONT PASSENGER SIDE TIRE WAS OFF AND MY BALL JOINT ARM WAS ON THE GROUND. THE LOWER BALL JOINT CAME COMPLETELY OFF. IT WAS NOT RUSTED AND WAS WELL LUBRICATED. HAD TO PAY FOR A TOW TO HAUL IT TO MY PARENTS HOUSE. I NEED TO KNOW IF CHRYSLER IS GOING TO REPAIR MY VEHICLE. *TR

4 INCIDENTS IN 10 YEARS: $350.+ EACH TO REPAIR. REAR PASSENGER WINDOW FALLS INSIDE DOOR WHILE DRIVING, STARTLES DRIVER. LONG STANDING KNOWN PROBLEM JEEP REFUSES TO ADMIT/CORRECT. *TR

AIR BAG LIGHT COMES ON RANDOMLY. I AM AWARE OF AN INVESTIGATION THAT IS UNDERWAY CONCERNING RANDOM AIRBAG DEPLOYMENT AFTER A THE LIGHT ILLUMINATES. I FELT I NEEDED TO REPORT THIS. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE WINDOW FELL INTO THE DOOR PANEL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE PLASTIC LIFT PLATE ON THE WINDOW REGULATOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 179,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMALLY LOUD NOISE WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS ADVISED THAT THE NUMBER TWO CYLINDER INTAKE VALVE SEAT SEPARATED AND FELL INTO THE PISTONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 123,000. *TR

WHILE ATTEMPTING TO PARK TO GET GAS, TURNED THE STEERING WHEEL AND HEARD A STRANGE NOISE. MY HUSBAND WAS OUTSIDE OF THE JEEP AND NOTICED THAT SOMETHING WAS HANGING FROMTHE RIGHT FRONT TIRE. HAD IT TOWED TO NEAREST AUTO SHOP AND WAS TOLD THAT THE UPPER CONTROL ARM AND LOWER BALL JOINTS HAD BROKEN. HAD IT REPAIRED. CALLED THE CHRYSLER RECALL CENTER AND WAS TOLD THAT THERE WAS A RECALL ON THE LOWER BALL JOINTS. WE WERE THEN INSTRUCTED TO GET THE ORIGINAL INVOICE AND RECEIPT TO PROVE THAT THE REPAIRS WERE DONE. WE WERE TOLD TO CALL BACK TO RECEIVE INSTRUCTIONS ON WHERE TO FAX THE PAPERS. CALLED BACK LATER THAT DAY TO GET A FAX NUMBER AND WAS TOLD THAT WE COULD NOT BE REIMBURSED BECAUSE WE DIDN'T TAKE IT TO A JEEP DEALERSHIP. WE WERE TOLD THAT WE HAD NOT CALLED AND TALKED TO ANYONE EARLIER AND THAT WE COULD NOT BE REIMBURSED. AFTER STAYING ON PHONE AND ON HOLD FOR ABOUT 30 MINUTES, THE REPRESENTATIVE GAVE MORE INSTRUCTION ON INFORMATION TO SEND TO THE CHRYSLER RECALL ASSISTANCE CENTER. I HAVE GATHER MY INFORMATION AND VOICED MY CONCERNS. I WAS TOLD TO MAIL MY INFORMATION AND THAT IT WOULD TAKE UP TO 60 DAYS FOR A DECISION TO BE MADE. WE ARE NOT TRYING TO GET OVER ON ANYONE. JUST IMAGINE IF I WAS ON THE INTERSTATE GOING 70 MPH WITH MY KIDS AND HUSBAND IN THE CAR AND THE JOINTS BROKE. THE CHRSYLER CORPORATION WILL BE DEALING WITH A LOT MORE THEN A $1000 REPAIR BILL. I FEEL THAT IF THERE ARE RECALLS ON THESE VEHICLE, EVERYONE SHOULD BE NOTIFIED AND IT BE CORRECTED BEFORE SOME ONE GET

AFTER FOLLOWING ALL VEHICLE MAINTENANCE RECOMMENDATIONS, ENGINE HAS FAILED @ 73000 MILES. MECHANIC STATES ENGINE SLUDGE. I WAS TOLD I WILL NEED TO PURCHASE A NEW ENGINE. HAVE ALL SERVICE RECORDS, ALL OIL CHANGES WERE DONE ON TIME AS SCHEDULED AND NOW I HAVE A CAR THAT DOES NOT RUN. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC, WHO DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL FOR THE ENGINE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE WAITING FOR THE ARRIVAL OF THE PARTS NEEDED TO COMPLETE THE REPAIR UNDER NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS), IN WHICH THE CONTACT'S VEHICLE WAS INCLUDED. THE FAILURE MILEAGE WAS 80,000.

DE REGRESO A CASA DEMI TRABAJO LA LLANTA DEL LADO DERECHO DE ENFRENTE SE PONCHO Y CHOQUE CON UN ARBOL. MI VEICULO FUE PERDIDA TOTAL. TENGO PROBLEMAS FISICOS QUE DESAFORTUNADAMENTE LA ASEGURANZA NO QUISO CUBRIR. ME GOLPEE LA CABESA MI MANDIBULA LA TENGO DANADA Y OTRAS PARTES DEMI CUERPO. YO CREO QUE ES CAUSA DEQUE LA BOLSA DE AIRE NO ESPLOTO POR ESO ME GOLPEE MUY FUERTE. QUIERO SABER CONQUIEN DIRIGIRME PARA PODER OBTENER ALGUN APOYO. GRASIAS. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE PARKING, BURNING FUMES EMITTED INTO THE VEHICLE AND SMOKE CAME FROM UNDERNEATH THE HOOD. THE CONTACT MENTIONED THAT THE CHECK ENGINE LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL PROBLEMS WHICH CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PARTS HAD WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART WOULD POSSIBLY BECOME AVAILABLE WITHIN THREE MONTHS. THE CONTACT STATED THAT THE LAPSE BETWEEN RECEIVING THE RECALL NOTIFICATION AND THE TIME OF EXPECTANCY TO HAVE THE VEHICLE REPAIRED HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED FOR THE AIR BAGS WARNING LIGHT BEING ILLUMINATED. THE FAILURE AND CURRENT MILEAGE WAS 78,000. UPDATED 03/20/13*LJ

THE AIRBAG LIGHT ON MY DAUGHTERS JEEP LIBERTY REMAINS ON AT ALL TIMES. *TR

WHERE TO BEGIN? MY AIRBAG LIGHT HAS BEEN COMING ON FOR MONTHS WHILE DRIVING. I TOOK IT TO A CHRYSLER DEALERSHIP 6 MONTHS AGO & WAS CHARGED $100 FOR THEM TO TELL ME THEY DIDN'T KNOW WHAT WAS WRONG. ABOUT A MONTH AGO, WHILE DRIVING ON THE HIGHWAY, MY HEADLIGHTS WENT OUT, CAME BACK ON, WENT OUT AGAIN, AND FINALLY I HIT MY HIGH BEAMS AND THEY STAYED ON. MY ENGINE USES ABOUT 2 QUARTS OF OIL PER WEEK. I HAVE PARKED ON CLEAN SURFACES & THERE IS NO OIL LEAKING, BUT IT IS GOING SOMEWHERE. I CAN HEAR A TICKING NOISE COMING FROM THE ENGINE AREA. I CALLED CHRYSLER'S TOLL-FREE NUMBER TODAY AFTER THE HEADLIGHTS WENT OUT AGAIN, AND WAS INFORMED THAT MY JEEP IS UNDER RECALL FOR THE AIR BAG MODULE, AND MAYBE THAT IS WHAT IS CAUSING THE LIGHTS TO GO OUT. THIS MAKES NO SENSE TO ME THAT ONE WOULD HAVE ANYTHING TO DO WITH THE OTHER. I TOLD THEM THAT I HAVE SEEN OTHER COMPLAINTS ABOUT THE HEADLIGHTS, BUT THEY STATED THAT THEY'VE HAD NO COMPLAINTS. I HAVE ALSO REPLACED FRONT TIRES THREE TIMES IN THE PAST YEAR FOR WEAR ON THE OUTSIDE EDGE. I'VE HAD THE JEEP ALIGNED, TIRES ROTATED AS THEY SHOULD BE, AND THEY JUST KEEP BALDING ON THE OUTER EDGE. THE SERVICE TECH SAID THAT JEEPS EAT THROUGH TIRES BECAUSE OF THE WHEEL BASE? THIS CAR HAS ALL BUT EATEN UP MOST OF MY INCOME. IT IS CONSTANTLY HAVING ISSUES, AND I GET NOWHERE WITH CHRYSLER. *TR

EMAIL FROM CONGRESSMAN LATTA'S OFFICE RE CONSTITUENT COMPLAINTS ABOUT HER CHRYSLER 2002 JEEP LIBERTY (119000 MILEAGE) WITH A KNOCKING ENGINE DUE TO MANUFACTURERS PROBLEM. *SMD THE CONSUMER STATED SHE WAS DILIGENT ABOUT CHECKING THE OIL. HOWEVER, ONE DAY WHEN SHE CHECKED THE OIL, DUE TO AN ENGINE KNOCK, SHE DISCOVERED THE OIL WAS THREE QUARTS LOW AND A WARNING SIGNAL NEVER ALERTED HER. WHEN THE VEHICLE WAS TAKEN TO A REPAIR SHOP, SHE WAS INFORMED A NEW ENGINE WAS NEEDED AT A COST OF $4,500. THE CONSUMER WAS INFORMED, THERE WAS A KNOWN OIL DELIVERY ISSUE WITH THE 2002-2003 3.7 LITER ENGINES.

I BEGAN HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM IN AUGUST. HEADLIGHTS FLICKER ON AND OFF AT WILL, AS WELL AS INTERIOR LIGHTS. PASSENGER SIDE HEADLAMP WON'T COME ON AT ALL NOW AND INTERIOR LIGHTS CONTINUE TO FLICKER. WHILE PULLING INTO MY DRIVEWAY, PASSENGER SIDE FRONT TIRE COMPLETELY SEPARATED FROM THE VEHICLE, LEAVING ME SPEECHLESS. WE HAVE BEEN THE ONLY OWNERS OF THIS VEHICLE AND WEREN'T NOTIFIED OF ANY RECALLS. HOPING WE CAN GET THIS REPAIRED SOON...... *TR

MY FRIEND AND I WERE DRIVING TO THE MOVIE THEATER IN HER 2002 JEEP LIBERTY, WHEN WE WERE STOPPED AT A STOP LIGHT. HER CAR MADE A BEEPING NOISE, WHICH WAS VERY UNUSUAL BECAUSE IT HAS NEVER EVER DONE THAT IN THE 5 YEARS SHE HAS DRIVEN IT, AND THEN THE WORD "AIR BAG" POPPED UP ON HER CAR'S DASHBOARD. WE BOTH LOOKED AT EACH OTHER WITH VERY CONFUSED EXPRESSIONS AND THEN WITHOUT ANY WARNING THE DRIVER SIDE FRONT AIRBAG EXPLODED IN BOTH OUR FACES. WE WERE EXTREMELY LUCKY THAT WE WERE STOPPED AT A STOP LIGHT AND NEITHER OF OUR FACES WERE CLOSE ENOUGH TO THE STEERING WHEEL TO GET SERIOUSLY INJURED, BUT THIS WAS EXTREMELY ALARMING AND SHOCKING FOR BOTH OF US. MY FRIEND, THE DRIVER, HAS RED MARKS FROM IMPACT ON HER LEFT THIGH AND UPPER CHEST. I AM COMPLETELY OUTRAGED BY THIS! I HAVE DONE MY RESEARCH IN THIS PARTICULAR DEFECT HAPPENING IN OTHER 2001-2004 JEEP LIBERTY VEHICLES, AND APPARENTLY THIS SAME EXACT PROBLEM HAS THE POSSIBILITY OF AFFECTING AS MANY AS 386,873 PEOPLE. SO THE REAL QUESTION IS: WHY HAVE THEY NOT BEEN RECALLED?!?!?!?!? WHAT IF MY FRIEND AND I HAD BEEN DRIVING AT 70+ MPH ON THE HIGHWAY?!?!? WHAT IF WE HAD BEEN ON A CROWDED, BUSY STREET WHEN THIS HAPPENED?!?! PEOPLE COULD HAVE BEEN SERIOUSLY INJURED - OR EVEN WORSE, THEY COULD HAVE BEEN KILLED!! THIS IS NOT OKAY FOR A CAR TO DO THIS!!!! *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DOOR LOCKS FAILED TO DISENGAGE AND HE WAS UNABLE TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE WINDOW MOTOR HAD FAILED AND CAUSED THE LOCK TO FAIL. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 135,000. UPDATED 2/21/13 WE PURCHASED THE 2002 JEEP LIBERTY BRAND NEW AS A SPECIAL ORDER IN OCTOBER 2001 AS A 2002 MODEL YEAR. THE RIGHT REAR PASSENGER DOOR POWER WINDOW MOTOR ASSEMBLY FAILED. THIS INHIBITED THE DOOR FROM BEING OPENED FROM WITHER THE INSIDE OR OUTSIDE. AT THE TIME, WE DID NOT HAVE A CHILD, NOW WE DO, WHEN CARRYING PASSENGERS, THEY HAD TO ENTER AND EXIT THROUGH THE DRIVERS REAR DOOR. HAD THERE BEEN ACCIDENT WHICH BLOCKED THE DRIVERS SIDE, THE REAR PASSENGERS WOULD BE TRAPPED. I HAD THE DOOR FIXED AT THE DEALER IN APRIL 2011. SINCE THAT TIME, WE HAD OUR FIRST CHILD AND AS LAW REQUIRES HE IS IN THE BACK SEAT. AGAIN, THE MOTOR ASSEMBLY FAILED AND THE DOOR CAN NOT BE OPENED FROM THE INSIDE. THIS IS A SAFETY ISSUE AND I FEEL A DESIGN FLAW. I HAVE CONTACTED CHRYSLER MOTOR CORP AND THEY DO NOT CARE. THE DEALER WASHED THEIR HANDS OF ANY CULPABILITY IN THE MATTER AS WELL. I KNOW I CAN NOT BE THE ONLY ONE WHO HAS EXPERIENCED THIS ISSUED WITH THE DOOR FAILING TO OPEN WHEN THE WINDOW MOTOR BREAKS. UPDATED 02/25/13

I HAVE HAD MY JEEP LIBERTY FOR ABOUT 5 YEARS NO MAJOR PROBLEMS WITH IT UNTIL THIS PAST AUGUST. I'VE CHANGED THE OIL IN IT EVERY 3,000 MILES, AND MAINTAINED MY JEEP VERY, VERY WELL. ONE DAY I STARTED THE CAR, WAS DRIVING AWAY FROM MY HOUSE AND I HEARD A LOUD "KNOCKING" SOUND FROM THE ENGINE. THE ENGINE LIGHT CAME ON, AND WHEN I CHECKED THE CODE IT READ AS THE KNOCK SENSOR. I TOOK IT TO THE MECHANIC TO DETERMINE THE CAUSE. THEY TOLD ME THAT THE ENGINE WAS DONE, THAT I NEEDED TO REPLACE IT WITH A NEW ENGINE TO FIX THE PROBLEM, AND THAT HE HAD SEEN THIS PROBLEM WITH LIBERTY'S SEVERAL TIMES BEFORE! I'VE CHECKED NUMEROUS HELP WEBSITES AND JEEP FORUMS AND IT CONFIRMED THAT I WAS NOT THE ONLY LIBERTY OWNER WITH THIS PROBLEM, BUT YET CHRYSLER HASN'T DONE ANYTHING ABOUT IT! BUYING A NEW ENGINE FOR A CAR IS NOT CHEAP, AND IT ISN'T SOMETHING THAT I SHOULD PAY OUT OF POCKET WHEN THERE ARE HUNDREDS OF OTHER REPORTS OF BAD LIBERTY ENGINES. THIS NEEDS TO BE RESEARCHED AND TAKEN CARE OF PROMPTLY! *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE AIR BAG WARNING LAMP ILLUMINATED. WITHIN SECONDS, THE AIR BAG INADVERTENTLY DEPLOYED. THE CONTACT WAS KNOCKED UNCONSCIOUS WITH HIS FOOT REMAINING ON THE ACCELERATOR PEDAL. AS A RESULT, THE VEHICLE CONTINUED TO TRAVEL AT A SPEED OF 60 MPH, CAUSING HIM TO CRASH INTO A TREE. THE CONTACT WAS THROWN FROM THE WINDSHIELD AND SUSTAINED MULTIPLE LACERATIONS AND BRUISING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE). THE VEHICLE WAS UNDER INVESTIGATION BY THE MANUFACTURER. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 160,000.

DRIVERS SEAT BELT LATCH STICKS IN OPEN POSITION (DOES NOT POP UP WHEN SEAT BELT IS UNLATCHED). I HAVE SEEN NUMEROUS COMPLAINTS ALL OVER INTERNET. PERHAPS NO ONE HAS REPORTED THIS DANGEROUS SAFETY DEFECT TO YOU. LATCH CAN BE POPPED UP BY INSERTING KEY OR SCREWDRIVER IN AND POPPING UP. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 45 MPH, THE DRIVER SWERVED TO AVOID CRASHING INTO A DOG AND LOST CONTROL OF THE VEHICLE. THE DRIVER THEN CRASHED INTO A TREE. BOTH THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE BACK, ANKLE AND RIB CAGE. THE VEHICLE WAS DESTROYED. AFTER THE CRASH, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS: FRONTAL: SENSOR CONTROL MODULE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000. UPDATED 3/20/13 *CN

MY 2002 JEEP LIBERTY WAS BOUGHT BRAND NEW FROM THE DEALER. ABOUT TWO MONTHS AGO I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN THE DASHBOARD TURNED OFF AND THEN TURNED BACK ON, THEN MY CAR STARTED SHAKING LIKE IT WAS ABOUT TO STALL, AND THE ENGINE LIGHT STARTED TO BLINK. I GOT SCARED BECAUSE I DIDN'T WANT MY ENGINE TO STALL AND BREAK DOWN IN THE MIDDLE OF THE HIGHWAY SINCE IT CAN BE VERY DANGEROUS, SO I GOT OFF THE HIGHWAY AND PARKED IT IN A LOT OVER NIGHT SO THAT I COULD TAKE IT STRAIGHT TO THE DEALER THE NEXT DAY. I TOOK IT TO THE DEALER VERY CAREFULLY, MY CAR STARTED OVER HEATING WHEN IT WAS SITTING IN PLACE/ TRAFFIC FOR MORE THAN ONE MINUTE, AND THEN IT WOULD COOL BACK DOWN WHEN IT WAS MOVING. FINALLY AT THE DEALER THEY CHANGED THE WATER PUMP, THERMOSTAT, AND ONE OF THE COILS. THE DEALERSHIP SAID THE PROBLEM WAS FIXED AND SENT ME OFF. WITHIN THAT WEEK MY CAR STARTED ACTING UP AGAIN, THE ENGINE LIGHT BEGAN TO FLASH AGAIN AND I NOTICED MY CAR WAS STILL BEING JUMPY. I TOOK IT BACK AND IT TURNS OUT IT HAD BLOWN HEAD GASKETS, NOT ONLY THAT BUT THE HEADS WERE NOT EVEN REPAIRABLE. I NEED A COMPLETE NEW ENGINE. I LOOKED ONLINE AND HAVE FOUND THAT IT IS VERY COMMON FOR JEEP LIBERTY'S TO HAVE A MAJOR ENGINE PROBLEM. THERE IS OBVIOUSLY SOMETHING WRONG WITH THE WAY JEEP BUILDS THEIR ENGINES. THERE NEEDS TO BE A RECALL, IT IS A DEFECT IN THE LIBERTY'S. THERE HAVE BEEN MULTIPLE COMPLAINTS OF JEEP ENGINES BREAKING DOWN WITH NO SIGNS. ALSO AS A SIDE NOTE, THE SEAT BELT ON THE DRIVERS

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 12V527000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE), THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR RECALL REPAIRS. THE DEALER INFORMED THE CONTACT THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE AVAILABILITY OF THE PARTS AND WAS ADVISED THAT THE PARTS POSSIBLY WOULD NOT BECOME AVAILABLE UNTIL MARCH 2013. THE CONTACT STATED THE AIR BAG LIGHT WAS ILLUMINATED FOR TWO MONTHS PRIOR TO RECEIVING THE RECALL NOTIFICATION. THE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND WAS UNABLE TO HAVE THE RECALL REPAIRS PERFORMED. THE CONTACT STATED THAT THE REMEDY REPAIRS HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE RECALL REMEDY COULD POSSIBLY HAVE BEEN AVAILABLE BY MARCH 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 80,000.