Page 13 of 37 · complaints 601–650 of 1,808

2002 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Air Bags
Filed Sep 12, 2013AZ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HER THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 9, 2013NC

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) IN THE MAIL AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 9, 2013OR

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER RECEIVED A RECALL NOTICE IN LATE 2012, EARLY 2013. THE CONSUMER CONTINUED TO DRIVE THE VEHICLE, WHILE WAITING FOR CHRYSLER TO NOTIFY HIM, AS TO WHEN THE PARTS WOULD BE AVAILABLE. ON OR ABOUT AUGUST 4, 2013, THE AIR BAG LIGHT ILLUMINATED AND IT CONTINUED TO COME ON EVERY TIME THE VEHICLE WAS DRIVEN, USUALLY AFTER A MINUTE OR TWO AFTER STARTING TO DRIVE. THE LIGHT WOULD GO OUT, AND COME BACK ON. THERE WAS ALSO A BEEP, WHEN THE LIGHT ILLUMINATED.

Air Bags
Filed Sep 9, 201350,000 milesFL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT ATTEMPTED TO CONTACT THE DEALER TO OBTAIN THE REMEDY BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Fuel/Propulsion System
Filed Sep 9, 2013CO

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE RECALL WAS EXPECTED TO BEGIN JULY 2013. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE 2013, THERE SHOULD HAVE BEEN PARTS AVAILABLE BEFORE SEPTEMBER 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 49,300.

Air Bags
Filed Sep 9, 2013109,000 milesNV

RECENTLY, THE AIRBAG LIGHT HAS BEEN ILLUMINATING WHEN I START THE ENGINE. IT DOES NOT GO OFF WHILE DRIVING. THE ONLY WAY IT GOES OFF IS TO RE-START THE VEHICLE. SOMETIMES IT TAKES SEVERAL RE-STARTS TO TURN THE LIGHT OFF. AFTER READING SOME ARTICLES ONLINE, I AM WORRIED THAT MY AIRBAGS MAY SPONTANEOUSLY DEPLOY. *TR

Air Bags
Filed Sep 9, 2013PA

ITEM #1 OCCUPANT RESTRAINT CONTROL (ORC). I AM CHAGRINED WITH THE TARDINESS OF JEEP/CHRYSLER MOTORS CORPORATION IN THEIR TARDY COMPLIANCE WITH THIS RECALL (12V-527). ORIGINALLY ISSUED ON JANUARY 3, 2013, MY DAUGHTER (FORMER OWNER OF THIS VEHICLE) VISITED A JEEP DEALER IN WASHINGTON DC. THEY SAID "NO PARTS ARE YET AVAILABLE...WE WILL CONTACT YOU WHEN THEY ARE". AT A LATER DAY (MAY 2013) MY DAUGHTER VISITED THE LOCAL JEEP DEALER (COURTESY MOTOR SALES, INC., ALTOONA PA) AND INQUIRED ABOUT THE PROBLEM...AGAIN "WE CANNOT GET THE PARTS, THEY ARE NOT AVAILABLE". I PURCHASED THE VEHICLE FROM MY DAUGHTER AND HAVE VISITED COURTESY MOTOR SALES TWICE SINCE I PURCHASED (LATEST AUGUST 27, 2013) WITH THE SAME ANSWER "WE DON'T HAVE THE PARTS AVAILABLE AND WE WILL CONTACT YOU WHEN THEY ARRIVE"! IT IS INCONCEIVABLE THAT REPLACEMENT PARTS ARE NOT BEING MADE AVAILABLE FOR THIS VERY DANGEROUS PROBLEM! AT THE PRESENT TIME I AM UNABLE TO DRIVE THE VEHICLE AS THE AIR BAG LIGHT IS NOW ON CONSTANTLY AND THE RECALL NOTES THAT ....."A DAMAGED COMPUTER CHIP COULD CAUSE THE AIRBAG LIGHT TO ILLUMINATE, FOLLOWED ALMOST IMMEDIATELY BY AN INADVERTENT DEPLOYMENT OF THE FRONT AIRBAGS (LIBERTY AND GRAND CHEROKEE)......". THE RECALL NOTICE CONTINUES BY STATING THAT "INAVERTENT DEPLOYMENT OF THE AIRBAGS MAY INCREASE THE RISK OF INJURY AND THE POSSIBILITY OF A VEHICLE CRASH". HOW MANY MORE INJURIES AND POSSIBILITIES OF CRASHING MUST IT TAKE TO GET ACTION ON THIS? IN CONCLUSION, I CANNOT UNDERSTAND WHY YOUR RECALLS

Air Bags
Filed Sep 9, 2013SC

HAVE RECALL ON ORC FILTER CIRCUIT AND THE NEW RECALL ABOUT THE GAS TANK AND I CAN NOT GET JEEP TO DO ANYTHING ABOUT IT. I CALLED THE FIRST WEEK IN JULY, 2013 AGAIN AUG, 2013 AND KEEP GETTING RUN-A-ROUND. *TR

Air Bags
Filed Sep 5, 2013MA

MY AIR BAG LIGHT KEPT COMING ON AND OFF OVER A SPAN OF A COUPLE OF WEEKS, AFTER RESEARCHING ONLINE WE FOUND THE RECALL ON THE AIR BAG SENSOR. WE FOLLOWED UP WITH CHRYSLER AND THEY TOLD US TO CALL OUR LOCAL JEEP DEALER TO SET UP AND APPOINTMENT TO HAVE IT FIXED. OUR JEEP DEALER COULD NOT DO THIS DUE TO THE FACT THAT THEY DO NOT HAVE THE PART IN STOCK. WE KEPT CALLING CHRYSLER AND THE DEALER FOR THE PAST SEVERAL MONTHS AND THEY BOTH HAVE NO ANSWERS FOR US. THE PART HAS NOT BEEN DELIVERED TO THE DEALER TO HAVE THIS RECALL FIXED. MY CAR FAILED SAFETY INSPECTION AND I NOW HAVE A RED R REJECT STICKER ON MY JEEP. THE PART HAS BEEN DELIVERED TO THE WAREHOUSES AND THE JEEP DEALER SAID IT MAY STILL TAKE A COUPLE MONTH TO GET THE PART. *JB

Electrical SystemFire1 injured
Filed Sep 3, 2013120,000 milesMD

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE INTERIOR CEILING IGNITED INTO FLAMES WHILE THE FRONT DRIVER'S SIDE SEAT WAS OCCUPIED. THE DRIVER'S SIDE OF THE ROOF COMPLETELY MELTED AND THE PASSENGER'S SEAT OCCUPANT SUSTAINED BURNS TO BOTH ARMS AND THE FINGERS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND INFORMED THE CONTACT THAT THE FAILURE WAS CONTRIBUTED TO A FAULTY ELECTRICAL SHORT CIRCUIT. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 9/19/13 *CN

Air Bags
Filed Aug 29, 2013CA

I'M WRITING ABOUT THE SAFETY RECALL M35/NHTSA 12V-527 AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE LETTER WHICH I'VE RECEIVED AT THE BEGINNING OF THE YEAR OF 2013. I'VE CONTACTED THE RANCHO AUTO GROUP, ONE OF THE JEEP DEALERSHIPS IN SAN DIEGO AND I TOOK MY CAR TO THEIR SHOP FOR AN INSPECTION. THE AUTHORIZED DEALERSHIP HAS INFORMED ME THAT MY VEHICLE REQUIRES REPAIR NOT ONLY FOR THE RECALL #M35 BUT ALSO #F23. THEY WERE ABLE TO FIX THE ISSUE WITH THE LOWER BALL JOINT INSPECTION/REPLACEMENT, BUT NOTHING COULD BE DONE ABOUT ORC FILTER CIRCUIT DUE TO THE PARTS BEING CURRENTLY UNAVAILABLE. I UNDERSTAND THAT IT MIGHT TAKE A FEW DAYS OR MAYBE A FEW WEEKS TO GET THESE PARTS ORDERED, BUT ITS BEEN OVER SIX MONTHS SINCE I TOOK MY CAR TO RANCHO AUTO GROUP AND NOTHING HAS BEEN DONE YET. I'VE FILLED COMPLAINTS OVER THE PHONE, I'VE CALLED THE CUSTOMER SERVICE A FEW TIMES AND THE RESPONSE IT IS ALWAYS THE SAME, 'I'M SORRY, BUT THE PARTS ARE STILL NOT AVAILABLE. I AM REALLY FRUSTRATED ABOUT THIS WHOLE SITUATION, NOT ONLY BECAUSE ITS BEEN OVER NINE MONTHS SINCE I RECEIVED THE FIRST CHRYSLER'S LETTER, BUT SPECIALLY BECAUSE NO ONE CAN TELL ME WHEN MY CAR IS GOING TO BE REPAIRED! I TOOK MY CAR TO A PRIVATE MECHANIC, AND HE TOLD ME THAT IF I GET INVOLVED IN A CAR ACCIDENT, THE AIRBAG WON'T GO OFF. THIS IS REALLY SERIOUS, I CAN DIE BECAUSE OF THIS FAILURE WHICH HAS ALREADY BEEN DIAGNOSED AS PART OF THE RECALL #M35. HOWEVER, YOUR REP HAS TOLD ME THAT IF I GET INVOLVED IN AN ACCIDENT THE AIR BAG WI

Air Bags
Filed Aug 27, 2013TN

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES..... UPDATED 10-17-13 *BF THE PROBLEM WAS FIXED ON SEPT 24, 2013

Fuel System, Gasoline
Filed Aug 27, 2013MD

JEEP CRY IS IGNORING FUEL TANK PROBLEM RECALLED. *TR

Air Bags
Filed Aug 26, 2013151,000 milesVA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE AIR BAG WARNING LAMP ILLUMINATED SPORADICALLY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

Engine
Filed Aug 25, 20131,285,000 milesUT

HAD RECENTLY CHECKED THE OIL, AND EVERYTHING WAS GREAT. JUST GOT BACK FROM A LONG TRIP WITH NO PROBLEMS. THEN 3 WEEKS LATER WITH NO WARNING, I WAS DRIVING DOWN THE ROAD AT ABOUT 40 MPH AND THE ENGINE STARTED MAKING A BAD SOUND. (WHICH IT HAD NEVER DONE) NO WARNING LIGHT ON THE DASH, NOTHING. PULLED OVER CHECKED THE OIL AGAIN AND IT REGISTERED A LITTLE LOW WHICH WAS ALSO UNUSUAL. PUT A QUART OF OIL IN IT AND HEADED THE 7 MILES HOME, BUT BY THE TIME I GOT HOME THE ENGINE SOUNDED HORRIBLE, I DROVE VERY CAREFUL AND WATCHED THE GAUGES AND FOR ANY WARNING LIGHTS INCLUDING THE CHECK ENGINE LIGHT OR OIL LIGHT TO COME ON BUT NOTHING HAPPENED. IT JUST SOUNDS LIKE CRAP. I HAD A MECHANIC FRIEND COME TO MY HOUSE TO LOOK AT IT AND HE SAID THAT IT LOOKS LIKE IT WILL BE A NEW ENGINE. WHAT THE HECK, THIS SEEMS TO BE A COMMON PROBLEM. WHY IS JEEP OR CHRYSLER DOING NOTHING ABOUT IT. THE ENGINE HAS EXTREMELY LOW MILES, SHOULD BE GOOD FOR LONGER THAN THIS. *TR

Air Bags
Filed Aug 22, 201394,000 milesPA

AIRBAG WARNING LIGHT AS WELL AS AN AUDIBLE TONE BEGAN INTERMITTENTLY ALERTING IN THIS CAR. DEALERSHIP IS ABLE TO CONFIRM AIRBAG FAULT CODES, BUT IS NOT ABLE TO FIX THE CAR AFTER REPEATED ATTEMPTS AND ONE $500.00 REPAIR THAT FAILED. CHRYSLER GROUP LLC HAS REFUSED TO PROVIDE ANY ASSISTANCE. MY VEHICLE REMAINS AT THE DEALERSHIP WITH NO ACTION BEING TAKEN AND HAS BEEN THERE FOR MORE THAN FOUR MONTHS. NO ONE AT CHRYSLER GROUP LLC OR THE DEALERSHIP CAN AS MUCH AS ASSURE ME THAT IT IS EVEN SAFE TO DRIVE HOME. I CONTACTED CHRYSLER GROUP A FEW TIME IN THE BEGINNING AND ULTIMATELY CHRYSLER CALLED ME AND ESSENTIALLY SAID 'YOUR CAR IS READY. GO THE DEALERSHIP AND PICK IT UP.' I COMMENTED THAT THE DEALERSHIP HAD STATED THAT THE AIRBAG ALERTS WERE STILL OCCURRING AND THAT FAULT CODES THAT COULD NOT BE USED TO MAKE THE REPAIR STILL EXISTED IN THE SYSTEM. CHRYSLER REPLIED THAT THE DEALERSHIP HAD CONFIRMED THAT CODES WERE IN FACT PRESENT IN THE SYSTEM THAT COULD NOT BE RELATED TO AN IDENTIFIABLE REPAIR, AND THAT THE AIRBAG WARNING SYSTEM WAS STILL ALERTING, BUT THAT BOTH SITUATIONS HAD NOTHING TO WITH THE RECALL. I ASKED SPECIFICALLY HOW HE COULD SIMULTANEOUSLY STATE THAT AN UNIDENTIFIABLE AIRBAG SYSTEM FAULT CODE EXISTED, BUT THAT IT CATEGORICALLY WAS NOT RELATED TO THE RECALL. HE BECAME ANGRY AND FRUSTRATED AND INSTRUCTED ME TO NOT QUESTION HIM. IT IS EVIDENT FROM THE AFOREMENTIONED CHAIN OF EVENTS THAT NETHER CHRYSLER GROUP LLC OR THE DEALERSHIP ARE PREPARED TO IMPLEMENT THESE REPAIRS OR A

Air Bags
Filed Aug 22, 201380,000 milesNY

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 12V527000 (AIR BAGS) IN THE MAIL AND WAS ADVISED BY THE DEALER THAT THE PARTS THAT WERE NEEDED TO COMPLETE THE SERVICE WERE NOT YET AVAILABLE. THE DEALER WAS CONTACTED AGAIN EIGHT MONTHS LATER AND STATED THAT THE PARTS STILL WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND THE MANUFACTURER STATED THAT THEY HAD NOT YET DETERMINED HOW TO REMEDY THE DEFECT AND REPROGRAM THE AIR BAG MODULE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Air Bags
Filed Aug 20, 201386,000 milesAL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE AIR BAG WARNING LIGHT HAD ILLUMINATED AND THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY ERRONEOUSLY AND WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 90,000.

Air Bags
Filed Aug 20, 201350,000 milesCO

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT UPON STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAG) AND THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE TO AN EXPECTED DATE FOR THE REMEDY PART. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

Air Bags
Filed Aug 19, 2013PA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT DID NOT EXPERIENCE THE AIR BAG FAILURE; HOWEVER SHE WAS CONCERNED THAT THE AIR BAG COULD DEPLOY AT ANY MOMENT. THE MANUFACTURER CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CURRENT MILEAGE WAS 121,491. UPDATED 11/13/13*LJ THE RECALL WAS COMPLETED ON 10/15/13. UPDATED 11/18/13

Air Bags
Filed Aug 15, 2013OR

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG RECALL NOTICE. *SMD THE CONSUMER RECEIVED A RECALL NOTICE IN JANUARY 2013. CHRYSLER WAS UNABLE TO GIVE THE CONSUMER AN ESTIMATE AS TO WHEN THE PARTS WOULD BE AVAILABLE.

Power Train
Filed Aug 14, 2013200,000 milesOK

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Air Bags
Filed Aug 14, 2013120,000 milesMN

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE AND STATED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR

Air Bags
Filed Aug 13, 201340,000 milesIL

AIR BAG LIGHT COMES ON INTERMITTENTLY HAPPENS NOW AND THEN. *TR

Air Bags
Filed Aug 13, 2013NJ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE NOTICE AND WAS UNABLE TO PROVIDE A DATE OF AVAILABILITY FOR THE PARTS THAT WERE NEEDED TO COMPLETE THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 130,000. *TR

Air Bags
Filed Aug 12, 201363,000 milesCA

LEARNED THRU INTERNET SEARCH THAT THERE ARE 2 RECALLS ON MY 2002 JEEP LIBERTY: (1) UNWARRANTED AIRBAG DEPLOYMENT AND (2) POSSIBLE GAS TANK EXPLOSION IF REAR-ENDED. I CALLED THE JEEP CUSTOMER SERVICE LINE AND TALKED TO A MATT, WHO CONFIRMED BOTH RECALL ITEMS. HE SAID I WOULD RECEIVE A LETTER FROM JEEP TELLING ME HOW TO PROCEED, BUT THAT AT THIS TIME THE PARTS NEEDED TO FIX BOTH RECALL PROBLEMS WERE BACK-ORDERED. SO I AM DRIVING A CAR IN WHICH THE AIR BAGS MIGHT EXPLODE AT ANY TIME (MY AIRBAG LIGHT COMES ON AND OFF AT WILL) AND IF I AM REAR-ENDED THERE IS A GOOD LIKELIHOOD THAT MY GAS TANK WILL EXPLODE. WHAT AM I TO DO IF ONE OF THESE OCCURS WHILE I'M WAITING FOR THE JEEP NOTIFICATION AND/OR REPLACEMENTS PART TO BE IN STOCK? I AM AFRAID TO DRIVE MY CAR NOW, BUT HAVE NO OTHER OPTIONS AVAILABLE. WHAT DO I DO? *TR

Exterior Lighting
Filed Aug 10, 201380,000 milesNC

HEADLIGHTS FREQUENTLY TURN THEMSELVES OFF THEN BACK ON WHEN I HAVE THEM ON, SUCH AS AT NIGHT OR IN THE RAIN. *TR

Air Bags
Filed Aug 10, 201370,000 milesNC

JEEP SENT ME NOTICE BACK IN JAN. 2013 THAT MY JEEP HAD A SAFETY RECALL FOR M35/NHTSA 12V-527 NOTIFICATION M35. IT STATES AIRBAG COULD DEPLOY WHILE DRIVING THE JEEP. GOES ON TO SAY PARTS ARE NOT AVAILABLE FOR REMEDY AT THIS TIME. AFTER FOLLOWING UP 8 MONTHS LATER STILL NOT PARTS? WHAT GOOD IS A SAFETY RECALL IF SOMEONE IS NOT ENSURING THEY HAVE PARTS OR ARE MAKING PARTS IN A TIMELY MANNER?????? ALSO THE OTHER RECALL THAT APPLIES ABOUT THE FIRE ISSUE IF HIT IN REAR. I HAVE HEARD NOTHING ON THAT ONE. ??? THE ONE THEY RECENTLY AGREED TO CORRECT THIS SUMMER. NO INCIDENT HAS HAPPENED YET. JUST WANT TO GET THIS CORRECTED AND IT SEEMS TO BE AN EXCESSIVE AMOUNT OF TIME. *TR

Air Bags
Filed Aug 8, 2013CA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE PROGRESSED AND BECAME A PERMANENT OCCURRENCE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 ( AIR BAGS) BUT COULD NOT HAVE THE VEHICLE SERVICED BECAUSE THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.

Air Bags
Filed Aug 8, 2013MO

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED THE NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 IN NOVEMBER OF 2012 BUT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE PART NEEDED REMAINED UNAVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER ALSO RECOMMENDED THAT THE VEHICLE BE DIAGNOSED AT THE OWNER'S EXPENSE TO VERIFY THE MALFUNCTION WAS RELATED TO THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS UNAVAILABLE.

Air Bags
Filed Aug 8, 2013111,471 milesPA

I WAS CONTACTED MONTHS AGO ABOUT CHRYSLER SAFETY RECALL M 35. MY VEHICLE WAS IN FOR SERVICE AND I ASKED THAT M 35 BE COMPLETED. THE DEALERSHIP MCCALL MOTORS OF EBENSBURG, PA 15931 SAID THEY WERE AWARE OF THE RECALL BUT HAVE HAD NO OTHER INFORMATION OR PARTS OR INSTRUCTIONS FROM CHRYSLER. THEY CANNOT DO ANYTHING UNTIL THEY RECEIVE PARTS. ACCORDING TO CHRYSLER ARTICLES REGARDING M35, THE PARTS WERE TO BE AVAILABLE BY APRIL OF 2013 . AS OF LAST WEEK (AUGUST 2013) THIS DEALER CANNOT DO THE REPAIR. *TR

Air Bags
Filed Aug 7, 2013105,000 milesCO

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED SPORADICALLY. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS). THE MANUFACTURER AND DEALER WERE NOTIFIED AND WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE APPROXIMATE FAILURE MILEAGE WAS 105,000..UPDATED 09-18-13 *BF AFTER STARTING THE CAR, THE AIR BAG LIGHT DID NOT OFF AS IT SHOULD. IT REMAINED ON.

Air Bags
Filed Aug 5, 2013CA

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) SEVERAL MONTHS AGO. THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 2, 201370,000 milesMI

THE HEADLIGHTS TURN OFF FOR UP TO 2 SECONDS WHILE I AM DRIVING. THE PATTERN SEEMS TO OCCUR AT ALL DIFFERENT SPEEDS AND MAY OR MAY NOT BE ASSOCIATED WITH USING THE TURNING SIGNALS OR THE ACT OF TURNING. I TRIED REPLACING THE HEADLIGHT RELAY, AND THAT DID NOT FIX THE PROBLEM. IT SEEMS TO BE GETTING WORSE, AND I WORRY THAT IT WILL GET SO BAD I WILL NOT BE ABLE TO DRIVE AT NIGHT. I CURRENTLY SUSPECT A PROBLEM WITH THE MULTIFUNCTION SWITCH OR SIMPLY A LOOSE WIRE SOMEWHERE. ON ONE OCCASION, MY INTERIOR LIGHTS TURNED ON WHILE I WAS DRIVING ON THE EXPRESSWAY AT NIGHT AND NOT TOUCHING THE MULTIFUNCTION STALK AT ALL-NOT SURE IF THAT IS RELATED, AND AGAIN, IT ONLY HAPPENED ONCE. THIS IS A SAFETY HAZARD AND A HASSLE. I'M CONSTANTLY WORRIED THAT I WILL BE PULLED OVER FOR FLASHING MY HEADLIGHTS OR THAT I'LL BE DRIVING BLIND WHEN AN ANIMAL RUNS OUT IN FRONT OF ME. *TR

Air Bags
Filed Aug 2, 2013MO

I RECEIVED A RECALL NOTICE IN APRIL 2013 IN REGARD TO AIRBAG PROBLEM ON A 2002 JEEP LIBERTY HAVE CONTACTED CHRYSLER CORP, SEVERAL TIMES AND AS OF TODAY AUGUST 2ND 2013 HAVE HAD NO REPAIR OR RESPONSE FROM CHRYSLER CORP THIS IS UNACCEPTABLE AS FAR AS I'M CONCERNED. IF I'M INJURED OR A FAMILY MEMBER IS INJURED OR KILLED BECAUSE OF THIS ISSUE THERE WILL BE A LAWSUIT FILED ON BEHALF OF IT THERE IS NO REASON THIS ISSUE HAS TAKEN SO LONG TO FIX. FORD MOTOR JUST GOT FINED 17 MILLION DOLLARS TO DAY FOR THE SAME SITUATION, BY NOT NOTIFYING AND REPAIRING IN A TIMELY MANNER CHRYSLER SHOULD BE MADE TO BUY THESE VEHICLES BACK FROM CUSTOMER. *TR

Air Bags
Filed Aug 2, 2013AR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/18/13*LJ

Air BagsCrash
Filed Aug 1, 2013140,000 milesMI

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING 68 MPH, THE DRIVER'S SIDE FRONT AIR BAG ERRONEOUSLY DEPLOYED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS FLIPPED THREE TIMES BEFORE LANDING RIGHT SIDE UP. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE POLICE WERE NOTIFIED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Air Bags
Filed Aug 1, 2013MI

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN JUNE OF 2013 BUT THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THEY DID NOT HAVE A SPECIFIC TIME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE RECALL WAS A SERIOUS SAFETY ISSUE AND SHE WAS AFRAID TO DRIVE THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Tires
Filed Aug 1, 2013134,000 milesMI

I HAVE A SET OF 4 UNIROYAL LIBERATOR A/T P235 70R16 TIRES DOT APO8 C62U 4410 THAT HAVE HORRIBLE PROBLEMS. ONE OF THEM IS SO ELLIPTICAL THAT YOU FEEL LIKE YOU ARE RIDING ON A EGG SHAPED TIRE THAT ALMOST MAKES YOU SICK AT SLOWER SPEEDS. IT HAS A AWFUL VIBRATION AT HIGHER SPEEDS. THE OTHER 3 OF THE SET ARE SO OUT OF BALANCE THAT EVEN WITH 5 OUNCES OF WEIGHT, THE TIRES STILL VIBRATE. *TR

Air Bags
Filed Jul 31, 2013KY

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 29, 2013100,000 milesCO

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS), HOWEVER THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY WERE UNABLE TO PROVIDE AN EXPECTED FOR THE REMEDY PART. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed Jul 28, 2013127,000 milesMD

WHILE VEHICLE'S HEADLIGHTS AND DRIVING LIGHTS ARE ON A CLICKING SOUND IS HEARD AND THE LIGHTS FLASH ON AND OFF. IT SOMETIMES OCCURS MULTIPLE TIMES. THIS HAS BEEN AN ONGOING ISSUE AND WHILE RESEARCHING HAVE FOUND MANY OTHERS WITH SIMILAR PROBLEM. *TR

Service Brakes
Filed Jul 26, 201389,000 milesPA

DURING INSPECTION FOR VACATION FOUND RUST AND CORROSION WHERE BRAKE LINES ARE THREADED INTO BRAKE ASSEMBLE ON FRONT WHEELS. THERE IS A RUBBER BUMPER TO PROTECT AGAINST RUBBING BUT IF PUSHED UP TO FAR ONTO CRIMPED FITTING IT ALLOWS WATER AND DIRT TO COLLECT AND RUST PART. MECHANIC SAID UNDER HARD BRAKING FITTING WILL BURST CAUSING LOSS OF BRAKES. I UNDERSTAND THIS IS QUITE COMMON. NEEDS A NEW DESIGN TO PREVENT THIS FROM HAPPENING. *TR

Air Bags
Filed Jul 25, 2013NJ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NETS CAMPAIGN NUMBER: 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND THE CHRYSLER GROUP INFORMED HIM THAT THE PARTS NEEDED TO CORRECT THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 08/22/13 *BF

Service Brakes
Filed Jul 24, 2013200,000 milesUT

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED AS THE FRONT BRAKES SEPARATED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Service Brakes
Filed Jul 23, 201377,900 milesTX

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEEL LINE AROUND THE FRONT BRAKE HOSE WAS CORRODED AND HAD CAUSED THE BRAKE HOSE TO FRACTURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,900. *TR

Air Bags
Filed Jul 23, 201386,000 milesAZ

JEEP'S M35 ORC SENSOR RECALL HAS BEEN CLOSED SINCE JANUARY 2013 BUT PARTS ARE STILL NOT AVAILABLE TO REPAIR THE AIRBAG FROM POSSIBLY DEPLOYING WHEN IT IS NOT SUPPOSED TO. I KEEP CALLING THE DEALERSHIP THEY SAY THEY HAVE NO INFO. I CALL CHRYSLER & THEY SAY "WE ARE WORKING WITH OUR SUPPLIER TO REMEDY THE RECALL & MAKE PARTS AVAILABLE" I THINK 7 MONTHS IS UNREASONABLE WHEN I AM DRIVING AROUND IN A VEHICLE THAT COULD POSSIBLY DEPLOY THE AIRBAGS AT ANY TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Jul 23, 2013150,000 milesPR

I LIVE IN PUERTO RICO AND HAVE A 2002 JEEP LIBERTY SPORT. AS EXPLAINED BY MANY OWNERS, I RECEIVED THE NOTIFICATION FROM CHRYSLER IN REGARDS TO THE M35 SAFETY RECALL. I DIDN'T GAVE TO MUCH ATTENTION SINCE NOTHING HAPPENED SINCE THE NOTIFICATION WAS RECEIVED. BY SURPRISE ON SUNDAY NIGHT THE AIR BAG LIGHT STARTING APPEARING IN THE PANEL GOING ON AND OFF. IT HAPPENS LIKE 5 TIMES WHY VEHICLE WAS IN MOVEMENT. I CALLED TODAY JULY 23,TO THE NUMBER IN THE LETTER AND BY SURPRISE THEY STILL HAVE THE PART IN BACKORDER. THE PERSON CHECK THE VIN AND TRANSFER ME TO THE PR OFFICE. GUESS WHAT, PUERTO RICO OFFICE COULDN'T GAVE ME ANY INFORMATION SINCE ALL THEY KNOW IS THAT THE PART IS ON BACKORDER. THE PERSON NAMED [XXX] COULDN'T GAVE ME ANY SOLUTION TO THE ISSUE. BUT WHO IS GOING TO BE RESPONSIBLE IF BY ANY CHANCE THE AIR BAG GETS OPEN AND I HAVE AN ACCIDENT?IS CHRYSLER PREPARED TO GET DEMANDS FROM DRIVERS DUE TO ANY ACCIDENTS THIS ISSUE MAY CAUSE? I CALLED AGAIN THE US OFFICE AND SPOKE WITH TO [XXX], WHO EXPLAINED THAT IN US THE DEALERS ARE GIVING PRIORITY TO THOSE CARS THAT ARE GIVING THE ISSUE, WHICH I UNDERSTAND IS A PLAN B WHILE THEY RECEIVE ENOUGH PARTS TO DO ALL THE VEHICLES. IN PR, SORRY NO PLAN B IS AVAILABLE NEITHER A WAITING LIST. I WAS TRANSFERRED AGAIN TO THE PR LINE IN ORDER TO SEE IF THEY WERE DOING A WAITING LIST, BUT NOTHING. I ASKED [XXX] TO TRANSFER ME TO THE MANAGER OR GENERAL MANAGER OF THE PR OFFICE BUT MR. NEFTALI RODRIGUEZ WAS NOT ABLE TO TALK TO ME SINCE HE WAS IN ANO

Engine
Filed Jul 17, 2013CT

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *SMD THE CONSUMER EXPERIENCED A MISFIRE WHILE DRIVING. THE CHECK ENGINE LIGHT STARTED FLASHING, SO SHE IMMEDIATELY HAD THE VEHICLE DIAGNOSED WITH A DIAGNOSTIC CODE READER AT A LOCAL PARTS STORE. THE CODE FIRED WAS MISFIRE CYLINDER 2. THE SPARK PLUGS AND COIL WERE REPLACED. HOWEVER, THE VEHICLE WAS STILL MISFIRING THE SAME CYLINDER. THE HEAD WAS THEN TAKEN OFF THE ENGINE TO FURTHER INSPECT WHAT WAS HAPPENING IN THE CYLINDER TO CASE IT TO MISFIRE. THE MECHANIC DISCOVERED THE EXHAUST VALVE WAS DRAWN INTO THE CYLINDER AND COMBUSTED. THE COMBUSTION CAUSED THE PISTON TO MELT DOWN TO THE FIRST RING.

Air Bags
Filed Jul 17, 2013NE

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO DEFECTIVE AIR BAG SYSTEM RECALL NOTICE. *SMD THE CONSUMER HAD BEEN IN CONTACT WITH HER LOCAL DEALER SINCE NOVEMBER 9, 2012, ABOUT THE AIR BAG DEFECT WHEN SHE FIRST LEARNED OF THE RECALL. SHE EXPLAINED THAT THE AIR BAG LIGHT WAS ON, AND SHE WAS CONCERNED, SINCE SHE IS A SMALL ADULT, THAT MUST SIT CLOSE TO THE STEERING WHEEL. THE DEALER INFORMED HER, THERE WAS NOTHING THEY COULD DO, EXCEPT TO PUT HER ON A WAITING LIST, AND THEY WOULD NOTIFY HER, WHEN THE PARTS ARRIVED. HER LAST CALL TO THE DEALER WAS MAY 6, 2013 AND SHE WAS GIVEN THE SAME INFORMATION.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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