2002 Jeep Liberty complaints

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED TWO NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND 12V527000(AIR BAGS), AND STATED THAT BOTH RECALLS HAD SURPASSED REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE EMITTED AN OVERPOWERING GASOLINE ODOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT A DIAGNOSIS WAS NOT DETERMINED. THE CONTACT ALSO STATED THAT THE ENGINE FAILED DUE TO A BLOWN PISTON. THE CONTACT INDEPENDENTLY DIAGNOSED THE VEHICLE AND NOTICED THAT SOME FUSES WERE BLOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

WE WERE TRAVELING SOUTHBOUND ON I75 AT A SPEED OF ONLY APPROXIMATELY 15MPH DUE TO A CAR ACCIDENT AHEAD OF US. ALL OF SUDDEN MY CAR DROPPED AND I HEARD A SCRAP OF METAL AGAINST ASPHALT. I SLOWLY PULLED CAR OVER TO CENTER MEDIAN AND GOT MY CHILDREN TO THE CENTER OF THE GUARDRAILS TO KEEP THEM SAFE. UPON EXPECTING VEHICLE, I NOTICED THAT THE WHEEL ON THE PASSENGER FRONT SIDE OF THE VEHICLE WAS TURNED AWAY FROM THE CAR, THE MOLDING WAS DETACHED AND THE METAL THAT HOLDS THE WHEEL IN PLACE WAS SITTING ON THE ROADWAY. WE HAD TO WAIT FOR OVER 3 HOURS FOR A TOW TRUCK DUE TO NEEDING A TOW TRUCK THAT HAD A LIFT, NOT A FLATBED. BY THE TIME THE TOW TRUCK ARRIVED, THE DEALERSHIP WAS CLOSED AND WE HAD TO BE TOWED TO A REPAIR SHOP THAT COULD HAVE THE REPAIRS COMPLETED FOR US BY SATURDAY AFTERNOON. IT TURNED OUT TO BE THE BALL JOINT NUT FELL OFF OF THE BOLT THAT HOLDS IT IN PLACE. THE ENTIRE BALL JOINT NEEDED TO BE REPLACED AS WELL AS LUBRICATED. THE REPAIR PERSON CHECKED THE OTHER SIDE AND SUGGESTED WE TAKE TO HAVE INSPECTED, AS IT DID NOT HAVE A COTTER PIN TO HOLD THE NUT ONTO THE BALL JOINT ASSEMBLY. THE TOTAL COST FOR THE REPLACEMENT WAS $240. BECAUSE OF OUR SPEED, NO ONE WAS HURT. DUE TO THE FACTS KNOWN ABOUT THE JEEP LIBERTY, I WAS THANKFUL WE WERE NOT TRAVELING AT THE POSTED SPEED LIMIT OF 70MPH OR WE WOULD HAVE HAD A VEHICLE TURN OVER AND POSSIBLE INJURIES OR DEATH. I HAVE PHOTOS AS WELL AS RECEIPTS SHOWING THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA RECALL NUMBER: 12V527000 (AIR BAG) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAG) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02-28-14 *BF THE CONSUMER STATED THE AIR BAG LIGHT ON THE DASH HAD BEEN TURNING ON AND OFF INTERMITTENTLY FOR A YEAR. *JS

THIS IS MY WIFE'S 2002 JEEP LIBERTY. WE MAINTAIN IT REGULARLY, OIL CHANGE EVERY 3000 . DIDN'T HAVE ANY PROBLEMS WHATSOEVER UNTIL BAM ! SHE LOVED HER JEEP DEARLY. WOULDN'T HAD TAKEN ANYTHING FOR IT. GOING TO CHURCH, 6 MILES FROM THE HOUSE. WHEN SHE GOT THERE SHE STATED " MY JEEP IS MAKING A FUNNY NOISE". AFTER CHURCH SERVICE SHE CRANKED IT FOR ME. I TOLD HER TO SHUT IT DOWN. CHECKED OIL, " WHERE DID IT GO " . HAD TO PUT IN 3 QUARTS JUST TO GET IT HOME. SOUNDS LIKE A THRASHING MACHINE. BAD KNOCK. I COULD EXCEPT IT IF THE JEEP HAD BEEN ROUGHED OR FAST DRIVEN BUT THE JEEP IS ONLY DRIVEN TO HER WORK AND CHURCH WHERE THE SPEED LIMIT IS 55 MPH TOPS. I'M RETIRED AND SHE'S READY TO AND WE CAN'T AFFORD TO PUT A LOT OF MONEY INTO A NEW ENGINE. HEARD JEEP HAD A LOT OF PROBLEMS WITH THIS ENGINE. ESPECIALLY THE 2002-2003 MODEL. DOES ANYONE KNOW IF ANYTHING CAN BE DONE ABOUT THIS. *TR

WAS DRIVING AT A SPEED OF 25MP AND SMOKE JUST STARTED COMING OUT OF THE ENGINE. I CALLED THE LOCAL FIRE SERVICE, THEY CHECK IT AND TOLD ME THAT THEY DID NOT KNOW WHAT THE PROBLEM WAS. SINCE THAN, THE CAR AIRBAG LIGHT KEEPS COMING ON AND OFF. THIS IS SCARING ME A LOT AND EVERY TIME I TAKE IT TO THE GARAGE, THE PEOPLE DO NOT GIVE ME GOOD ANSWER. *TR

IN ORDER OF FAILURES. REAR WIPER WOULD WORK CONSTANTLY WHILE VEHICLE IN GEAR. AIRBAG LIGHT KEPT DINGING. GATE GLASS WOULDN'T CLOSE. GATE WOULDN'T OPEN UNLESS GLASS BUTTON PUSHED ON FOB. TRIED KEY IN REAR LOCK, RADIO TURNED ON. WITH KEY NOT IN IGNITION. RADIO ON, HEATER BLOWER ON, LEFT SIDE MARKERS ON. COULD SMELL BURNING WIRES AND SMOKE IN JEEP, DISCONNECTED THE BATTERY. *TR

THERE IS A RECALL ON MY JEEP LIBERTY 2002 ON THE AIRBAG THAT CAN DEPLOY AT ANY TIME. CHRYSLER DOES NOT HAVE THE PARTS TO FIX THE PROBLEM. IT HAS BEEN MONTHS OF WAITING. I AM CONCERNED ABOUT MY SAFETY DRIVING THE VEHICLE. *TR

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE BALL JOINTS RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. CONSUMER ALSO STATES UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER STATED HER VEHICLE SAT IN THE PARKING LOT FOR AN HOUR, BEFORE IT WAS EVEN LOOKED AT, AND IT WASN'T UNTIL SHE COMPLAINED, THAT THEY LOOKED AT IT. SHE WAS THEN INFORMED THE PARTS WERE NOT AVAILABLE, AND THEY NEEDED TO BE ORDERED. THE CONSUMER DECIDED TO TAKE THE VEHICLE TO HER PERSONAL MECHANIC, WHERE THE WAS FIXED IN LESS THAN TWO HOURS.

I HAVE NOW HAD 6 WINDOW REGULATORS FAIL ON MY 2002 JEEP LIBERTY LE. THE MAJOR SAFETY ISSUE IS WITH REGARD TO PERSONAL PROPERTY AND THEFT AS IT IS NOW IMPOSSIBLE TO SECURE THE VEHICLE IF NOT IN A LOCKED, PRIVATE GARAGE. *TR

THE AIR BAG LIGHT ON MY DASHBOARD CONTINUOUSLY GOES ON AND OFF WHILE DRIVING. I TOOK IT TO MY DEALERSHIP, TEMPE JEEP IN ARIZONA,ON 10/04/2012 AND WAS TOLD THEY COULD NOT DUPLICATE THE ISSUE. THEY ALSO STATED THAT THERE WAS NO RECORD OF THE INCIDENTS IN THE TRUCK'S COMPUTER SYSTEM. I KNOW A RECALL EXISTS FOR 2002 JEEP LIBERTY'S, BUT ACCORDING TO THE DEALER MY VIN IS NOT WITHIN THE RECALL. *TR

THE AIR BAG LIGHT ON MY DASHBOARD CONTINUOUSLY GOES ON AND OFF WHILE DRIVING. I TOOK IT TO MY DEALERSHIP, TEMPE JEEP IN ARIZONA,ON 10/04/2012 AND WAS TOLD THEY COULD NOT DUPLICATE THE ISSUE. THEY ALSO STATED THAT THERE WAS NO RECORD OF THE INCIDENTS IN THE TRUCK'S COMPUTER SYSTEM. I KNOW A RECALL EXISTS FOR 2002 JEEP LIBERTY'S, BUT ACCORDING TO THE DEALER MY VIN IS NOT WITHIN THE RECALL. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 ( AIR BAGS) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTICE M35/NHTSA 12V-527 MONTHS AGO. I WENT TO THE LOCAL DEALER IN OWATONNA, MN ABOUT 1-2 MONTHS AFTER I GOT IT,THIS LAST SUMMER, AND WAS TOLD THEY DO NOT HAVE THE PARTS YET! THEY TOLD ME THEY WOULD SEND ME ANOTHER NOTICE WHEN THE PARTS COME IN. I HAVE YET TO RECEIVE ANY SUCH NOTICE. A FRIEND OF MINE ALSO HAS A JEEP, AND SAID HE WENT TO THE FARIBAULT LOCATION, WHERE HE LIVES, AND THEY FIXED HIS JEEP RIGHT AWAY. MINE STILL HAS NOT BEEN FIXED. CAN YOU CONTACT THEM AND SEE WHAT THE PROBLEM IS? OWATONNA JEEP DEALER IF YOU NEED TO CONTACT ME, PLEASE DO SO BY EMAIL, I AM SELDOM BY MY PHONE. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER'S SIDE FRONT FENDER SUDDENLY DETACHED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER AND NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE DEALER DID NOT STATE WHAT CAUSED THE FENDER TO DETACH FROM THE VEHICLE. THE CONTACT CALLED THE MANUFACTURE AND WAS INFORMED THAT THERE WAS NO RECALLS FOR THE VEHICLE REGARDING A DEFECTIVE FENDER. THE FAILURE MILEAGE WAS 150,000.

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE NEGATIVE ATTITUDE FROM SERVICE ADVISOR AT DEALERSHIP, REGARDING THE RECALL. *SMD THE CONSUMER WAS INFORMED THE PROCEDURE WOULD TAKE ALL DAY. RECALL # 12V527000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER, THE DEALER INFORMED HER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN I.D. NUMBER 12V527000 (AIR BAG) HOWEVER, THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE WERE NOT AVAILABLE. THE DEALER ALSO ADVISED THE CONTACT THAT THE VEHICLE WAS NOT SAFE TO THE DRIVE DUE TO THE ALARM THAT INDICATED THAT THE AIR BAG WAS DEFECTIVE WOULD SOUND CONSTANTLY. THE DEALER ADVISED THE CONTACT THAT WHEN THE ALARM WOULD SOUND, THE CHANCES OF ERRONEOUS AND SPORADIC AIR BAG DEPLOYMENT WOULD INCREASE. IN ADDITION, THE DEALER ADVISED THE CONTACT THAT THE CLOCK SPRING WAS DEFECTIVE AND WOULD NEED REPLACING HOWEVER ONCE REPLACED, THE FAILURE PERSISTED AND THE AIR BAG ALARM CONTINUED TO SOUND. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY DID NOT HAVE A REMEDY AVAILABLE TO CORRECT THE FAILURE. THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 133,000.

NOT LONG BEFORE RECEIVING AN "INTERIM NOTIFICATION LETTER" FROM CHRYSLER RE: SAFETY RECALL M35/NHTSA 12V-527, MY JEEP'S AIR BAG LIGHT WOULD COME ON WHILE I WAS DRIVING DOWN THE ROAD. ABOUT JAN 2013 I RECEIVED THE INTERIM NOTIFICATION LETTER TELLING ME THAT MY "OCCUPANT RESTRAINT CONTROL MODULE. . .HAS A SMALL CHANCE OF EXPERIENCING AN ELECTRICAL OVERSTRESS CONDITION. WHEN I RECEIVED THIS NOTIFICATION I CALLED MY LOCAL JEEP DEALER, INTERSTATE DODGE-CHRYSLER IN WEST MONROE, LA. I WAS TOLD THEN AND EVERY MONTH SINCE THAT CHRYSLER HAD NOT SENT THEM THE NEEDED PART. ON JUN 14, PARTS MGR NAMED STEVE TOLD ME THAT THE PART WAS EXPECTED THIS PAST MONTH BUT HAS NOT YET ARRIVED. HE PROMISED TO CALL ME WHEN IT WAS RECEIVED BY INTERSTATE DODGE. HAVING NOT HEARD FROM HIM, ON JULY 31 I CALLED HIM AGAIN. I LEFT A MESSAGE WHICH HAS YET TO BE RETURNED. ABOUT TWO WEEKS AGO I RECEIVED A SECOND NOTIFICATION FROM CHRYSLER WHICH SEEMED TO INDICATE THAT THE NEEDED PARTS WERE NOW AVAILABLE. I CALLED INTERSTATE DODGE AND SCHEDULED THE SERVICE WORK FOR THIS RECALL. THEY DID THE WORK TODAY, 11/6/13. I WAS CALLED AND TOLD THE ISSUE HAD BEEN REPAIRED. I PICKED UP THE JEEP AND DROVE IT HOME. I HAVE DRIVEN IT AGAIN ONLY TO SEE THAT THE REPAIR WAS APPARENTLY NOT COMPLETED. THE AIR BAG LIGHT CONTINUES TO COME ON AND STAY ON. I CALLED INTERSTATE DODGE A FEW MINUTES AGO AND WAS TOLD THAT THEY DID THE RECALL WORK AND THAT THE AIRBAG LIGHT ON THE DASH IS RELATED TO ANOTHER CAUSE. OF COURSE, I WOULD BE REQUIRED TO

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HER VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER AND DEALER WERE CONTACTED AND WERE UNABLE TO PROVIDE A DATE WHEN THE PARTS WILL BE AVAILABLE. THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE MALFUNCTION ALSO RECURRED WHEN THE VEHICLE WAS BEING DRIVEN AT ANY SPEED. NHTSA RECALL CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) WAS ASSOCIATED WITH THE FAILURE; HOWEVER, THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED; THEREFORE, THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE CONTACT THAT THE AIR BAG WARNING ILLUMINATION WAS NOT RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 119,000.

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO ENGINE LIGHT CAME BACK ON AFTER CONSUMER WAS INFORMED THAT REPAIR WORK HAD BEEN COMPLETED. *SMD THE DEALER INFORMED THE CONSUMER, THE ENGINE LIGHT ILLUMINATING AGAIN, WAS DUE TO ANOTHER PROBLEM.

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A L/F AND R/F IMPACT SENSOR AND ORC SENSOR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE AND THEY NEEDED TO BE ORDERED. THE DEALER INFORMED THE CONSUMER THE PARTS WERE NOT COVERED UNDER THE RECALL.

REAR AXLE SEALS LEAKING REPLACED SEALS, BEARINGS, AND BRAKES ON BOTH SIDES. ENGINE STARTED USING EXCESSIVE OIL, SOMETIME UP TO 2-3 QUARTS LOW, NO SMOKE OR LEAKS DETECTED. ALL THE POWER WINDOWS STARTED MALFUNCTIONING ONE BY ONE, WOULD NOT GO BACK UP, STILL WORKING ISSUE. REAR WIPER DOES NOT WORK. HAD TO REPLACE REAR BRAKE LIGHT UNITS TWICE DUE TO SHORTS IN WIRING. REPLACE PLASTIC RADIATOR AND ELECTRIC COOLING FAN. *TR

TL- THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. ALSO, THE CONTACT MENTIONED THAT THE DEALER STATED THAT THE PARTS WERE ON BACK ORDER. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2012, THERE SHOULD BE A REMEDY AVAILABLE BEFORE OCTOBER OF 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 72,107. KMJ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE CONTACT THAT THE AIR BAG WARNING ILLUMINATION WAS NOT RELATED TO THE RECALL SERVICE. THE AIR BAG WARNING LIGHT FAILURE WAS RELATED TO THE COMPUTER SENSOR, WHICH HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 87,309.

DRIVER'S SEAT BELT LATCH DOES NOT POP UP AFTER IT IS RELEASED. VERY HARD TO LATCH SEAT BELT. MUST HOLD SEAT BELT CONNECTOR TOGETHER AND QUICKLY MOVE BACK AND FORTH UNTIL IT THE PUSH BUTTON WIGGLES UP ENOUGH TO LATCH. *TR

BOTH, DRIVER SIDE FRONT AND REAR, AND PASSENGER SIDE REAR WINDOW REGULATOR CLIPS ARE BROKEN. ALL OF THE WINDOWS DROPPED DOWN INTO DOOR AND ARE NOW BEING HELD UP WITH A PLASTIC WEDGE JAMMED IN THE OPENING TO HOLD THE WINDOWS UP. THREE WINDOWS ON THIS ONE VEHICLE AND THOUSANDS OF OTHER COMPLAINTS ONLINE AND THERE IS NO RECALL? WHEN YOU ARE DRIVING DOWN THE HIGHWAY AT 70 MPH, WHILE IT IS RAINING, AND THE WINDOW REGULATOR CLIP BREAKS AND THE WINDOW DROPS DOWN WITH NO NOTICE? THIS IS A SAFETY DEFECT THAT SHOULD BE REPAIRED BY THE MANUFACTURER. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. ...UPDATED 11-18-13 *BF UPDATED 11/20/13

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT PRIOR TO HAVING THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. ONCE THE RECALL SERVICE WAS COMPLETE, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT HAD HIS VEHICLE REPAIRED UNDER RECALL NOTICE NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT THE PROBLEM WITH THE AIR BAG LIGHT PERSISTED. THE DEALER REFUSED TO REPAIR THE VEHICLE A SECOND TIME. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

I WAS BACKING OUT OF MY DRIVEWAY , IT WAS DARK OUTSIDE AND I COULD NOT SEE THROUGH THE REAR GLASS OF THE VEHICLE DUE TO THE FACT THAT THE TINT IS TOO DARK ON THESE AND MOST SUV'S . I FEEL THAT THEY NEED TO MAKE THE REVERSE LIGHTS MUCH BRIGHTER IF THEY ARE GOING TO TINT THE WINDOWS THAT DARK. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACTS VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN 12V527000 (AIR BAGS) AND HE WAS ADVISED THAT THE AIR BAG LIGHT CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 178,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V527000 AND AFTER THE REMEDY REPAIR WAS PERFORMED, THE MALFUNCTION PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. UPDATED 11/20/13*CN THE DEALER CLAIMED THEY FIXED THE AIR BAG ISSUE. HOWEVER, THE LIGHT WAS STILL ON, UPDATED 11/16/13

I RECEIVED A RECALL FROM CHRYSLER BUT MY DEALER DO NOT RESPONDS TO MY REQUEST TO CHANGE THE DEFECT PART (OCR) OCCUPANT RESISTANT CONTROL. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP, THERE WAS A LOUD EXPLOSION AS THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARRANT. THE CONTACT SUSTAINED A CONCUSSION AND SEVERE INJURIES TO THE LEFT SHOULDER, JAW, NECK , AND UPPER BACK AS A RESULT OF THE AIR BAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT AN ELECTRICAL DEFECT HAD CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 48,000. UPDATED 12/4/13*CN

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 125,000. RETURNED BY USPS ON 11/14/2013. SECOND ATTEMPT ON 11-14-2013 FAILED. *KB

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO MENTIONED THAT SHE HAS NOT EXPERIENCED ANY FAILURES IN REGARD TO THE RECALL.

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND UNSATISFACTORY CUSTOMER SERVICES AT DEALERSHIP. *SMD THE CONSUMER STATED HE RECEIVED A RECALL IN THE MAIL. HOWEVER, THE DEALER CLAIMED TO HAVE NO KNOWLEDGE OF THE RECALL. THE CONSUMER RECEIVED ANOTHER RECALL A MONTH LATER, REGARDING THE FUEL TANK, WHICH STATED THE REPAIRS WERE SUPPOSED TO BEGIN IN JULY 2013.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 130,000.

ON SEPT 18,2013 I TOOK MY 2002 JEEP LIBERTY IN TO GET RECALL M35 WIRE HARNESS INSTALLED SO MY AIRBAG LIGHT WILL FINALLY GO OFF AND NOT STAY ON ALL THE TIME, TOOK MERTENS GARAGE 2 HRS TO INSTALL IT, I DROVE DOWN THE ROAD ONE MILE AND AIRBAG LIGHT CAME BACK ON AGAIN, I TOOK IT BACK TO DEALERSHIP, THEY TOLD ME THE RECALL WAS FOR THE WIRE HARNESS ANY OTHER PROBLEMS WOULDN'T BE COVERED. I WAS NOT VERY HAPPY WITH MY RESULTS AND HOW I WAS TREATED, SINCE I BOUGHT MY JEEP BRAND NEW FROM THIS DEALERSHIP. IAM SCARED TO DRIVE MY JEEP WITH MY KIDS IN THERE IN CASE THE AIRBAG WOULD GO OFF ON ITS OWN! WHAT CAN I DO SINCE IAM STILL HAVING PROBLEMS WITH AIRBAG LIGHT COMING ON?? PLEASE GET BACK TO ME. THANK YOU RENEE HOLLINGER

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

JEEP HIT ANOTHER CAR HEAD ON AIR BAGS FAILED TO DEPLOY. *TR

DRIVERS SIDE SEAT BELT RECEIVER FAILED TO RESET SO IT COULD BE USED AGAIN, HAD TO USE SCREW DRIVER TO FORCE THE RECEIVER TO POP BACK OUT SO I COULD INSERT THE BELT INTO THE RECEIVER, CONTINUES TO HAPPEN, NOW OVER 2 WEEKS AND THE RECEIVER NEVER RESETS, MUST ALWAYS USE SCREWDRIVER BEFORE I CAN LOCK SEATBEALT TO ITS RECEIVER. I AM THE ORIGINAL OWNER. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD AN EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH 2013. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE WITH THE AIR BAG. THE VIN WAS NOT AVAILABLE.

RECENTLY I HAD MAJOR REPAIRS TO MY 2002 JEEP LIBERTY. THE CHECK ENGINE LIGHT WAS ON AND IT WAS DIAGNOSED WITH CODE PO442. THROUGH THE PROCESS OF ELIMINATION IT WAS FOUND THAT THE TOP SIDE OF THE FUEL TANK HAD DETERIORATED TO THE POINT WHERE HOLES HAD FORMED, CAUSING AN UNSAFE CONDITION DUE TO FUEL AND FUEL FUME RELEASE. THE TANK WAS REPLACED WITH A REFURBISHED ONE SINCE JEEP NO LONGER MANUFACTURERS THE FUEL TANK. THE REPAIRS WERE MADE AT A CERTIFIED JEEP DEALERSHIP. THE VEHICLE WAS IN THE SHOP FROM AUGUST 1 THRU AUGUST 7. I CONTACTED JEEP TO INFORM THEM OF THE UNSAFE CONDITION WITH THE VEHICLE AND WAS GIVEN A CASE NUMBER. I REQUESTED ASSISTANCE WITH THE COST OF THE REPAIRS. I SENT JEEP ALL REQUESTED INFORMATION WITH THE UNDERSTANDING A CUSTOMER CARE AGENT WOULD CONTACT ME WITH THEIR FINDING. 3 WEEKS PASSED AND I DID NOT RECEIVE A CALL, I CONTACTED JEEP REQUESTING RESOLVE. A SUPERVISOR RETURNED MY CALL AND INFORMED ME THAT THE AGE OF THE VEHICLE WAS THE REASON NO ASSISTANCE WOULD BE OFFERED. MY COMPLAINT WITH JEEP IS THEY DISMISSED THE REQUEST BECAUSE OF THE AGE OF THE VEHICLE. I PURCHASED THE VEHICLE IN 2008 WITH 29000 MILES. CURRENTLY THE VEHICLE HAS 69000 MILES. I FIND IT UNACCEPTABLE THAT JEEP PLACES A TIME LIMITATION ON THE SAFETY OF THEIR VEHICLES THAT ARE MAINTAINED TO THE STANDARD SET FORTH IN THE OWNERS MANUAL. JEEP DOES NOT BACK THEIR VEHICLES. I WILL NEVER BUY ANOTHER JEEP! *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS). THE CONTACT ATTEMPTED TO CONTACT THE DEALER TO OBTAIN THE REMEDY BUT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP HAS ILLUMINATED AND HER HORN IS INOPERABLE. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.