TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD SURPASSED A REASONABLE TIMEFRAME TO INITIATE THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE CONTACT'S CONCERNS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
2002 Jeep Liberty complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
YOU SEND ME A IMPORTANT SAFETY RECALL NOTICE...TWICE NOW CONCERNING THE FUEL TANK ON YOUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. I HAVE CALLED LITHIA CHRYSLER JEEP DODGE OF TRI-CITIES TO GET THE NEW TRAILER HITCH PUT ON. THEY TELL ME THAT THEY HAVE NO PART NUMBER AND CAN NOT HELP ME. SO WHAT IS THE DEAL HERE? I EVEN HAVE HEARD THIS ON TV...YET YOU PROVIDE ME NO PART TO FIX MY JEEP. PLEASE LET ME KNOW WHERE I CAN TAKE IT TO GET THIS FIXED. YOU SAY THAT IF WE FIX IT OURSELVES BY INSTALLING AN OMB TRAILER HITCH SEND RECEIPT TO A CERTAIN ADDRESS. I AM A DISABLED WOMAN WHO CAN NOT GET THIS FIXED ON MY OWN. CHRYSLER IS SUPPOSE TO FIX IT. SO WHEN IS THIS GONNA HAPPEN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT AND FUEL TANK LEAKAGE RECALL NOTICES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE, AND SHE WOULD BE NOTIFIED OF THE AVAILABILITY. THE CONSUMER STATED TOO MUCH TIME HAS ELAPSED, SINCE SHE RECEIVED THE RECALL LETTER IN SEPT 2013, AND JAN 2014. *JB
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RE.: SAFETY RECALL N46 / NHTSA / 13V-XXX ON 4/15/2014, MY DAUGHTER CAR BROUGHT HER CAR TO THE JEEP DEALERSHIP FOR THE SECOND TIME TO HAVE A TRAILER HITCH INSTALLED TO REMEDY THE FUEL TANK PUNCTURE HAZARD IN CASE OF REAR END COLLISIONS. BOTH TIMES THE DEALERSHIP INFORMED MY DAUGHTER THAT THE PARTS ARE NOT AVAILABLE. AFTER MORE THAN 8 MONTHS, I BELIEVE THAT CHRYSLER CORP. HAD SUFFICIENT TIME TO GET THESE PARTS AND FIX THE VEHICLE. APPARENTLY, CHRYSLER CORP IS NOT INTENDING OR ABLE TO FIX THE SAFETY PROBLEM WITH MY DAUGHTER'S CAR. I AM REQUESTING THAT CHRYSLER SUGGESTS AN ALTERNATE SOLUTION TO REMEDY THE SITUATION IMMEDIATELY. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) BUT WAS INFORMED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE); HOWEVER, SINCE THE FUEL TANK ON HIS VEHICLE HAD POINT CORNERS FOR AIR IT HANGS 5 INCHES BENEATH THE RECEIVER FACTORY HITCH; THEREFORE, THE TOW HITCH REMEDY WOULD NOT SUFFICE. THE CONTACT STATED THAT DUE TO THE DESIGN OF THE FUEL TANK HE WAS CONCERNED THAT THE FAILURE COULD OCCUR WITH OR WITHOUT THE TOW HITCH RECALL REMEDY. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000, FUEL SYSTEM, GASOLINE , STRUCTURE. THE CONTACT STATED THAT HE WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AS A RESULT REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT 2 MPH, THE VEHICLE FAILED TO TURN PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 135,000. UPDATED 06/05/14*LJ THE CONSUMER STATED THE SAME BALL JOINTS THAT WERE ON THIS VEHICLE WERE RECALLED IN 2007. UPDATED 06/09/2014 *JS
IN MID JANUARY WAS SENT A RECALL NOTICE. TRIED TO SETUP AN APPOINTMENT WITH MY DEALERSHIP FOR REPAIR. THEY SAID THE PARTS WERE NOT AVAILABLE YET AND I WOULD RECEIVE ANOTHER CARD STATING WHEN IT WILL BE AVAILABLE. IT IS NOW MID APRIL AND NO CARD. I HAVE CALLED TWICE AND THERES NO STATUS OF WHEN I CAN GET THIS FUEL TANK RECALL REPAIRED. THERE IS A DANGER OF UNDERBODY FIRE IN REAR COLLISIONS. I WOULD LIKE THIS REPAIRED IMMEDIATELY. *JS
MY CAR EXPERIENCED A SPORADIC ROUGH IDLE OVER A 2 WEEK PERIOD. ONE DAY THE CHECK ENGINE LIGHT WHEN ON AFTER STARTING THE CAR. AFTER READING THE CODES CYLINDER 2 WAS DETERMINED TO BE THE ISSUE. A SHOP REPLACED THE IGNITION COIL AND ALL SEEMED WELL. THE NEXT DAY AFTER DRIVING THE CAR ALL DAY WITH NO ISSUE, I RESTARTED THE JEEP AFTER A 10 MINUTE BREAK AND IT WOULD NOT START. WHEN IT FINALLY STARTED IT SOUNDED LIKE HALF THE CYLINDERS WERE NOT FIRING AND HAD A SLAPPING SOUND. TOWED IT TO DEALERSHIP AND WAS TOLD CYLINDER 2 HAD NO COMPRESSION AND IT NEEDED A NEW CYLINDER HEAD. BOTH SIDES WOULD COST $3,500. PARTS WERE ORDERED AND 10 DAYS LATER THEY CALLED ME AND SAID THERE WERE OTHER PROBLEMS AND THE CYLINDER HEAD WAS NOT THE ISSUE. PISTON SEEMED BENT AND IT NEEDED A LONG ENGINE BLOCK AND A WATER PUMP. THIS WOULD COST $7,000. NOT WORTH THE FIX. IT SEEMS CYLINDER 2 IS AN ISSUE IN MANY LIBERTY'S OF THIS YEAR. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000. THE CONTACT WAS MADE ADVISED THAT THE PARTS WERE NOT AVAILABLE AND AS A RESULT THE RECALL REPAIR WAS UNABLE TO BE PERFORMED. THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.
I JUST RECENTLY BOUGHT A CAR ON JUNE 13, 2013 FOR $5,404.05 FROM SEATTLE AUTO MART, 12801 AURORA AVE. N., SEATTLE, WA 98133. I BOUGHT THE CAR "AS IS" WITH NO WARRANTY. IT WAS THE FIRST CAR I HAVE EVER PURCHASED IN MY LIFE. I WAS GIVEN A 60 DAY VERBAL AGREEMENT THAT IF ANYTHING BROKE DOWN, THEY WOULD FIX. IT. MY LOAN WAS THROUGH UNITED FINANCE COMPANY, P.O. BOX 862, AUBURN, WA 98071. A VEHICLE INSPECTION WAS DONE ON THE CAR MY THE DEALERSHIP. AFTER I PURCHASED THE CAR, I LEFT FOR CALIFORNIA BECAUSE MY DAD WAS VERY SICK. I WAS GONE FOR ABOUT TWO WEEKS. WHEN I CAME BACK FROM CALIFORNIA, THE SECOND DAY I GOT BACK, I DROVE IT A FEW BLOCKS FROM MY HOUSE, AND THE CAR STOPPED ON ME AT A STOP SIGN! IT STARTED SMOKING FROM THE BACK AND FROM UNDER THE HOOD AND IT WOULDN'T START. I HAD IT TOWED FOR THE NIGHT. I THEN CALLED SEATTLE AUTO MART, WHERE I GOT THE CAR FROM AND THEY HAD THEIR PEOPLE TO COME AND PICK IT UP. I TOLD THEM WHAT HAPPENED AND THAT I JUST WANTED IT FIXED. THEN THEY CALLED TO TELL ME THAT THE PROBLEM WITH THE CAR WAS THAT THE ENGINE BLEW AND THAT I WOULD HAVE TO COME OUT THE POCKET TO HELP PAY FOR THE REPAIRS OR THEY COULD GET USED PARTS AND I WOULD PAY NOTHING. I TOLD THEM TO GO AHEAD AND FIX THE CAR WITH THE USED PARTS (EVEN THOUGH I SHOULD HAVE GOTTEN NEW PARTS). I DIDN'T MAKE A PAYMENT UNTIL THE CAR WAS FIXED. THEN SO I DECIDED TO CUT MY LOSSES SINCE THEY WERE NOT WILLING TO HELP ME AND I GAVE THE CAR BACK. A MONTH LATER, I RECEIVED A RECALL NOTICE IN THE MAIL FROM T
TL -THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED TWO DIFFERENT RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE); HOWEVER, THE CONTACT STATED THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE A DATE WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME. RK UPDATED 11/06/15*LJ UPDATED 8/17/17*CN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, SHE CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUFFERED FROM MULTIPLE BRUISES TO THE FACE AND BODY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND BEING INSPECTED. TWO MONTHS AGO, THE VEHICLE WAS REPAIRED UNDER A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) HOWEVER, THE RECALL REMEDY REPAIR FAILED TO CORRECT THE AIR BAG DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ). THE CONTACT WAS CONCERNED FOR HER SAFETY BECAUSE THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/27/14*CN
I TOOK MY 2002 JEEP LIBERTY INTO DAVID DODGE IN GLENN MILLS, PA TO HAVE THE M35 AIRBAG RECALL PERFORMED. THE AIRBAG LIGHT WAS ON. AFTER THE RECALL PROCEDURE WAS PERFORMED, THE DEALERSHIP INFORMED ME THAT THE LIGHT HAD NOT GONE OUT AND THAT THE FRONT, LEFT IMPACT SENSOR NEEDED TO BE REPLACED ($312). I AM REPORTING THIS ISSUE SO THERE IS A RECORD IN CASE OTHER JEEP OWNERS EXPERIENCE THE SAME THING OR, IF A LATER INVESTIGATION REVEALS A THIS WAS A FAULTY SENSOR OR, AS A RESULT OF THE ORIGINAL M35 AIRBAG RECALL ISSUE. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND THEY COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/27/14*CN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DRIVING DOWN STREET WITH NO STOP SIGNS OUT OF CORNER OF EYES I SAW A SILVER CAR SPEEDING THROUGH A STOP SIGN LUCKILY I SAW IT EARLY AND SLAMMED ON MY BRAKES, WE HIT VERY HARD I HIT STEERING WHEEL MY PASSENGER WAS INJURED TOO, MY QUESTION IS IM READING THAT 2002 JEEPS AIRBAGS GO OFF EASILY WHY DIDN'T MINE GO OFF, I BOUGHT THE CAR WHEN IT WAS 1 YEAR OLD BUT NEVER CHECKED IF IT HAD ANY ACCIDENTS, ITS SUPPOSE TO HAVE AIRBAGS IN THE FRONT AND PASSENGER SEAT, COULD THE DEALER HAVE SOLD ME A DEFECTIVE JEEP. THE OTHER DRIVER WAS SPEEDING CAUSING TO HIT VERY HARD, WHY DIDN'T THE AIRBAG DEPLOY WHICH WOULD HAVE SAVED ME FROM HITTING THE STEERING WHEEL (I CANT REMEMBER WHAT ELSE I HIT ALL I KNOW IS I WAS TAKEN IN AMBULANCE TO EMERGENCY ROOM MY PASSENGER DROVE TO EMERGENCY ROOM CAUSE SHE DIDN'T WANT TO BE PUT ON AS BOARD SHE HAS A PLATE IN HER HIP WE ARE BOTH 64 YEARS OLD. IF MY CAR WAS DEFECTIVE WHEN I BOUGHT IT IN 2003 I NEED TO DO SOMETHING ABOUT IT. IM READING THAT THOSE 2002 AIRBAGS GO OFF VERY EASILY WHY DIDN'T MINE. [XXX] .[XXX] BOUGHT CAR IN 2003 FROM ROYAL GATE DODGE ELLISVILLE MO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAVE ONCE AGAIN CALLED MY JEEP DEALERSHIP AND ONCE AGAIN THEY TELL ME THE PARTS ARE STILL NOT AVAILABLE TO FIX THIS PROBLEM.THIS RECALL WAS DATED JUNE 2013 - IT IS NOW MARCH 2014 - IT IS GOING ON ONE YEAR - JUST HOW LONG DOES IT TAKE THEM TO GET THIS PART AVAILABLE? IF THEY CAN NOT GET THESE PARTS AVAILABLE NOW WHY ARE THEY NOT BEING HELD RESPONSIBLE TO GET ME A SAFER VEHICLE? THEY SHOULD EITHER GET THE PARTS NOW OR GET ME A SAFER VEHICLE NOW! WHAT ARE THEY WAITING FOR? MORE PEOPLE TO BE INJURED? *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
FOR MANY YEARS NOW, A COUPLE OF TIMES A YEAR I WILL BE DRIVING ALONG AT DIFFERENT SPEEDS, SOMETIMES UPHILL, SOMETIMES DOWNHILL, AND THE ENGINE WILL TURN OFF. I WOULD PULL OVER AND STOP. TURN THE CAR OFF AND THEN IT WOULD RESTART. IT WOULD ALWAYS RESTART. RECENTLY, IT HAPPENED WHEN DRIVING AND I JUST TURNED THE IGNITION OFF AND BACK ON AGAIN WHILE I WAS STILL IN MOTION AND THE CAR STARTED RIGHT UP. IT DIDN'T LIKE DOING THIS BECAUSE THE WHEEL WILL LOCK. I READ OF THE CHEVY PROBLEM AND THOUGHT THIS MIGHT BE SIMILAR. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000(FUEL SYSTEM, GASOLINE , STRUCTURE). THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE DELAY. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 113,000. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
I OWNED THE JEEP FOR ABOUT 6 MONTHS. IT RAN GREAT, NO PROBLEMS THEN OUT OF NO WHERE IT WOULDN'T START. SOUNDED LIKE THE BATTERY WAS DEAD AND JUST NOT TURNING OVER AND HAD IT LOOKED AT ABOUT TWO DAYS LATER. HE TOLD ME THAT THE SECOND CYLINDER HAD NO COMPRESSION THEREFORE THE ENGINE WAS BLOWN. PERSONALLY I LOVE JEEPS AND WOULDN'T WANT ANYTHING ELSE BUT AFTER HEARING THIS, AND HAVING IT BE A KNOWN ISSUE FOR THIS YEAR MAKE AND MODEL I WOULD HAVE CHOSEN A LITTLE WISER. I READ ABOUT SEVERAL 2002 JEEP LIBERTIES WITH THE SAME ISSUE WHICH LED ME TO THIS SITE. *TR
THE LOCK MOTOR/LINKAGE FOR THE REAR SWING DOOR STOPPED WORKING. THIS IN AND OF ITSELF ISN'T A BIG DEAL BUT APPARENTLY EVERY TIME I CLICKED THE KEY FOB TO UNLOCK VEHICLE FOR ENTRY THE MALFUNCTIONED LOCK MOTOR CAUSED BATTERY DRAINAGE. IN JUST A MONTH A BRAND NEW BATTERY WAS COMPLETELY DEAD AND COULDN'T HOLD A CHARGE. I AM LUCKY THAT I WAS ONLY STRANDED A MILE FROM HOME. THERE SEEMS TO BE HUNDREDS OF PEOPLE WITH THE SAME ISSUE AND SOME PEOPLE HAVE HAD IT CAUSE MORE THAN BATTERY DRAINAGE. ELECTRICAL FIRES ENSUED. *TR
WHEN DRIVING WITH THE HEADLIGHTS ON, LIGHTS BEGIN FLASHING OFF AND ON, ALONG WITH A CLICKING NOISE SUCH AS A RELAY. AFTER A MINUTE OR SO THEY FINALLY STAY ON SOLID. THIS IS VERY SCARY AND DANGEROUS ON A DARK ROAD, AND CONFUSING TO ONCOMING TRAFFIC! WE TOOK THE CAR TO A JEEP DEALER WHO FOUND NO DEFECT. I CALLED CHRYSLER AND THEY HAVE NO INFORMATION OF THIS HAPPENING. HOWEVER THERE ARE NUMEROUS ENTRIES ON THE INTERNET DESCRIBING THIS SAME ISSUE, INCLUDING THIS WEB SITE. CHRYSLER CLEARLY DOES NOT WANT TO OWN UP TO THIS EXTREME SAFETY ISSUE! *TR
ISSUE WITH DRIVERS SIDE SEAT BELT. FEMALE END BUTTON DOES NOT RETURN TO RECEIVE POSITION. PROHIBITS LATCHING OF SEATBELT. *TR
UPON ENTERING VEHICLE AND SITTING IN THE DRIVER SEAT, AN ATTEMPT WAS MADE TO LATCH THE DRIVER SIDE SEAT BELT. UPON INSERTING THE LATCH INTO THE RECEIVER, THE CONNECTION DID NOT HOLD AS IT HAD THE PREVIOUS ELEVEN YEARS. UPON FURTHER INVESTIGATION IT WAS VISIBLE THAT THE RED PLASTIC LATCHING DEVICE IN THE RECEIVER WAS IN A DEPRESSED POSITION. THE SEAT BELT SLEEVE WOULD ENTER THE RECEIVER IN THE SLOT BUT WOULD NOT CATCH AND HOLD MAKING IT UNUSABLE AND THEREFORE UNSAFE TO DRIVE. THE LATCHING DEVICE ON THE RECEIVER WAS ABLE TO BE PRIED UPWARD AT ONE END AND, ONLY BY SLIDING THE BELT LATCH INTO THE RECEIVER WHILE BEING CAREFUL NOT TO PUSH IT ANY FURTHER THAN NECESSARY TO CATCH, IT WOULD LATCH AND HOLD. IF IT WAS PUSHED EVEN 1/4 INCH DEEPER THE LATCH WOULD STICK IN A DEPRESSED POSITION AND A SECURE CONNECTION WAS IMPOSSIBLE TO ACHIEVE. IT THEN NEEDED TO BE MANUALLY POPPED BACK UP INTO THE POSITION TO RECEIVE THE BELT LATCH BY USING A TOOL WITH A HOOKED PIECE OF METAL ON IT SIMILAR TO A KNITTING NEEDLE OR A BOTTLE/CAN OPENER ON A POCKET KNIFE. PRYING IT UP WITH A SCREWDRIVER MAY ALSO WORK BUT MIGHT TAKE SEVERAL ATTEMPTS, BEING CAREFUL NOT TO DAMAGE THE RECEIVER. *TR
THE JEEP ALL OF SUDDEN STARTS TO ACCELERATE AND WILL NOT STOP ACCELERATING EVEN WHEN ON THE BRAKE. MY DAUGHTER FIRST EXPERIENCE IT AND HAD TO PULL INTO A PARKING LOT AND PULL THE EMERGENCY BRAKE AND TURN OFF JEEP. I THEN EXPERIENCE IT AFTER SHE TOLD ME ABOUT IT I WAS STOPPING AT A STOP LIGHT WHEN IT STARTED TO ACCELERATE.I HAD NO CARS IN FRONT OF ME I HAD TO TURN RIGHT THE JEEP FELT LIKE SOMEONE HAD THERE FOOT ON THE GAS PEDAL WHEN I HAD MY FOOT ON THE BRAKE. I HAD TO PULL INTO DITCH AND PUT IT IN NEUTRAL AND PULL THE EMERGENCY BRAKE ON AND TURN OFF JEEP. EVERY TIME I STARTED THE JEEP THE ENGINE WOULD REV UP LIKE THE PEDAL WAS STUCK TO FLOOR PLEASE HELP MY DAUGHTER DRIVES THIS JEEP. I TOOK IT THE SHOP AND THE DIAGNOSTIC CLAIMS THERE IS NOTHING WRONG WITH IT. *TR
I'VE BEEN TOLD BY CHRYSLER AND THE NHTSA FOR OVER A YEAR NOW THAT MY FUEL TANK MAY LEAK, CATCH FIRE AND POSSIBLY EXPLODE AS A RESULT OF LA LOW SPEED REAR END COLLISION. RECALL NOTICE 13V252000, N46/NHTSA 13V-252 WAS ISSUED, YET CHRYSLER CONTINUES TO STALL IN ACTUALLY FIXING THE PROBLEM. IN THE MEANTIME MY FAMILY CONTINUES TO BE AT RISK EVERYDAY. PLEASE ENFORCE THE RECALL BY SETTING A MEANINGFUL DEADLINE FOR THEM TO FIX THE PROBLEM, NOT TALK MORE OR SEND ME ANOTHER USELESS NOTICE, BUT ACTUALLY FIX THE UNSAFE VEHICLE THEY SOLD ME. THANK YOU *TR
TL-THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED DURING RAINY WEATHER CONDITIONS WATER LEAKED INTO THE FOUR CLOSED WINDOWS AND FRONT WINDSHIELD. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. JS
THIS IS THE THIRD NOTICE I HAVE RECEIVED REGARDING THE IMPORTANT SAFETY RECALL OF MY JEEP LIBERTY. IT SAYS CHRYSLER INTENDS TO INSTALL AN OEM TRAILER HITCH TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS, BUT THE PARTS REQUIRED ARE STILL NOT AVAILABLE. I DRIVE MY JEEP AROUND IN FEAR EVERYDAY OF SOMEONE HITTING ME AND EXPLODING INTO FLAMES WITH MY CHILDREN INSIDE. I'VE READ ARTICLES SAYING THE JEEP IS A WORSE DEATH TRAP THAN THE PINTO EVER WAS! PLEASE TELL ME WHEN WILL THIS BE RECTIFIED? *TR
I HAVE TRIED WITH NO SUCCESS TO GET THE AIRBAG RECALL ISSUE WITH MY DAUGHTERS 2002 JEEP LIBERTY ADDRESSED BY THE LOCAL DEALERS IN THE HOUSTON AREA. I HAVE BEEN TOLD FOR GOING ON TWO YEARS NOW THAT, "THE PART NEEDED IS NOT IN STOCK". I HAVE CALLED THE CORPORATE OFFICE AND STILL NO RESOLUTION. I HAVE REPLACED THE CLOCK SPRING AND THE LIGHT REMAINS ON. WHAT MUST I DO TO GET THIS PROBLEM RESOLVED? *TR
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL TANK RECALL NOTICE. *SMD THE CONSUMER SUBMITTED AN ILLEGIBLE RECEIPT.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2012, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAG) AND 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE PARTS NEEDED TO COMPLETE EACH REPAIR WAS UNAVAILABLE. THE DEALER AND THE MANUFACTURER WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND 12V527000 (AIR BAGS). THE CONTACT STATED THAT BOTH RECALL CAMPAIGNS HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THEM TO COMPLETE THE RECALL ON THE VEHICLE. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/14/14*CN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BECOME AVAILABLE FOR AT LEAST ANOTHER THREE MONTHS. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THERE WAS A NHTSA RECALL CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND THE PART WAS NOT AVAILABLE; THEREFORE, THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
HELLO, I HAVE A JEEP LIBERTY 2002 4X4. I HAVE BEEN NOTICING A STRONG GAS SMELL RECENTLY. THE DEALER FOUND IT'S SCHRADER VALVE LEAKING. I ASKED THEM TO SHOW ME THE PROBLEM. SO, WHEN THEY TRIED TO START THE CAR - THE FUEL WAS POURING FROM THE SCHRADER VALVE. I WAS SHOCKED WHEN I SAW IT. IT'S VERY DANGEROUS. I WAS DRIVING THIS CAR ALMOST EVERY DAY TO GO TO WORK AND SOMETIMES WITH MY WHOLE FAMILY DURING THE WEEKEND. I FEEL LUCKY IT DIDN'T BURN. THE DEALER SAID THE WHOLE FUEL RAIL ASSEMBLY NEED TO BE REPLACED, AND THE SCHRADER VALVE CAN'T BE REPAIRED ALONE! I REALLY WANT TO COMPLAIN ABOUT THIS. I LOVE MY JEEP LIBERTY. BUT THE SCHRADER VALVE ISSUE IS A VERY SERIOUS PROBLEM AND IT COULD CAUSE THE FIRE, HARM THE LIFE! ALSO IT DOES NOT MAKE SENSE TO ME - WHY DO YOU NEED TO CHANGE THE WHOLE FUEL RAIL ASSEMBLY TO FIX A SCHRADER VALVE? IT LOOKS IS A DESIGN DEFECT! THANKS, *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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