2002 Jeep Liberty complaints

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PARTS TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING TO UNLOCK MY OTHER VEHICLE BECAUSE MY HUSBAND LOCKED THE KEYS IN THE CAR. I HAD MY TWO YOUNG BOYS, 2 AND 3 YEARS OLD WITH ME. I WAS ON AN INTERSTATE WHEN ALL OF A SUDDEN, THE WHEEL LOCKS UP AND I SEE SMOKE COMING FROM THE HOOD. BLEW THE ENGINE!!!! I WAS STUCK ON THE SIDE OF THE ROAD, NO CELL PHONE, THE NIGHT BEFORE A TERRIBLE ICE STORM THAT WAS HEADED MY WAY. VERY SCARY SITUATION. I COULDN'T BELIEVE IT WAS HAPPENING TO ME. NOW IT IS GOING TO COST ME OVER $5000 TO FIX IT, I THINK NOT. I DON'T HAVE THAT KIND OF MONEY SITTING AROUND. I HAVE TWO LITTLE ONES IN DIAPERS AND ANOTHER IN COLLEGE. SO DISAPPOINTED IN THE MANUFACTURER FOR NOT WARNING THE PUBLIC. AND TO BOOT, I ONLY PAID IT OFF LAST SUMMER. $18,000 DOWN THE TUBE. IT WAS MY FIRST VEHICLE I EVER PAID OFF. SO VERY DISAPPOINTED. *TR

I FILED A COMPLAINT WITH A REPRESENTATIVE FROM CHRYSLER AND IT IS SHOWN ON THE PREVIOUS PAGE..HOWEVER, A COUPLE OF THINGS AREN'T AS I DESCRIBED THEM TO HER. WE RECEIVED 3 RECALLS AND TOOK THE JEEP TO MTN. VIEW IN RINGGOLD GA ON JULY 28/2014. THE RECALLS WERE FOR TRAILER HITCH,AIR BAGS AND SEATBELTS..WE WERE THERE FOR APPROXIMATELY 4 HOURS AND WERE TOLD WE WERE READY TO LEAVE.A FEW (3) MILES TOWARDS HOME THE AIR BAG LIGHT CAME ON-WE HAD STOPPED AT A VEGETABLE STAND AND IMMEDIATELY TURNED AROUND AND WENT BACK TO THE DEALER SHIP..THEY WERE NOT HAPPY..AFTER ABOUT 35-40 MINUTES A GUY COMES OUT AND SAID IT WAS OUR BATTERY!! THAT WE NEEDED TO PURCHASE A NEW ONE..WE LEFT AND STARTED HOME AGAIN AND JUST A COUPLE OF MILES UP THE ROAD THE LIGHT CAME ON AND HAS CONTINUED TO STAY ON..ON THE OTHER INFORMATION THE GIRL TOOK SHE SAID WE DID NOT TAKE THE CAR BACK TO THE DEALERSHIP-BUT IT WAS NOT FIXED..I CALLED AND FILED A COMPLAINT BECAUSE OF THE HARSH TREATMENT AND THE PROBLEM WAS NOT SOLVED AND BECAUSE MEDICINE BELONGING TO MY HUSBAND HAD BEEN TAKEN OUT OF THE CONSOLE..SHE SUGGESTED I NOTIFY CHRYSLER AND THEN GAVE ME AND ODI # 10618678. CHRYSLER SAID IT WAS REPORTED THE AIRBAG MODULE AND A BALL JOINT HAD BEEN REPLACED... *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG INDICATOR WAS ILLUMINATED IN THE VEHICLE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAG) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL - THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR PASSENGER SEAT BELT RECEIVER WOULD NOT LATCH. THE CONTACT STATED THAT THE BUTTON TO RELEASE THE SEAT BELT LATCH FRACTURED. THE FAILURE WAS REPAIRED BY THE CONTACT. THE FAILURE RECURRED WITH THE OTHER SEAT BELTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000. DJR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED A NECK INJURY WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,480.

AFTER SEVERAL ATTEMPTS TO HAVE SAFETY RECALL N46 RECTIFIED, JEEP SAYS THE PARTS ARE STILL UNAVAILABLE. I RECEIVED MY RECALL NOTICE OVER A YEAR AGO. I THINK A YEAR IS AN UNREASONABLE AMOUNT OF TIME TO RECTIFY A SAFETY ISSUE. ESPECIALLY ONE THAT IS AS DANGEROUS AS THIS ONE. I PURCHASED AN SUV TO BE MORE SAFE FOR MY FAMILY AND NOW I DON'T FEEL SAFE, DRIVING THEM IN IT. *TR

ON TWO OR THREE OCCASIONS, WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ON, WITHOUT WARNING MY HEADLIGHTS AND PARK LIGHTS HAVE SHUT OFF BY THEMSELVES. THE LIGHTS WILL USUALLY BE OFF FOR APPROXIMATELY 5 - 10 SECONDS AND THEN COME BACK ON BY THEMSELVES. THE EVENTS SEEM TO HAPPEN RANDOMLY AND WITHOUT WARNING. *TR

THERE WAS A SAFETY RECALL ANNOUNCED BY THE MANUFACUTURER IN Q4 2013 M46 / NHTSA 13V-252. I CONTACTED THE JEEP DEALER GATOR AUTOMOTIVE GROUP ON APRIL 7, 2014 TO CHECK ON THE STATUS OF THE RECALL AND TO MAKE AN APPOINTMENT FOR THE REPAIR. I DID NOT DO SO PREVIOUSLY AS THE ANNOUNCEMENT STATED THAT THEY WOULD CONTACT US. NO APPOINTMENT OR PARTS WERE AVAILABLE AT THAT TIME AND THE DEALER REPRESENTATIVE HUNG UP THE PHONE ON ME. NEXT I CALLED THE MANUFACTURER AND GOT THE SAME RESPONSE THAT THEY HAD NO PARTS AND I HAD TO WAIT FOR THEM TO CONTACT ME. IT IS NOW JULY 29, 2014 AND I HAVE NEVER HEARD BACK FROM NEITHER THE DEALER NOR THE MANUFACTURER. THIS IS UNACCEPTABLE TO ME AS THIS IS A SAFETY RECALL. CAN SOMEBODY PLEASE PROVIDE ME WITH AN UPDATE ON THIS RECALL OR CONTACT THE MANUFACTURER ABOUT THIS. THE ISSUE IS AN EXPLODING GAS TANK. THANK YOU. *JS

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN: 13V252000 (FUEL SYSTEM, GASOLINE,STRUCTURE). THE DEALER ADVISED THE CONTACT THAT THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. DJR..UPDATED 08-26-14 *BF THE CONSUMER STATED THE ISSUE HAS BEEN RESOLVED. UPDATED 09/2/2014 *JS

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WAS RECEIVED. THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT EXPERIENCED THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING FAILED THE VEHICLE WAS NOT TAKEN TO A INDEPENDENT MECHANIC. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,850. UPDATED 09/02/14*LJ

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) IN JANUARY OF 2012. SINCE THAT TIME, THE DEALER HAS STATED THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ). THE DEALER STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR

WE BOUGHT THE VEHICLE USED AND THEY SAID THAT THERE WAS A PROBLEM WITH THE ENGINE, BUT THEY DID NOT GIVE US A WARRANTY OR ANY OTHER DISCOUNT. NOW WE HAVE HAD THE VEHICLE FOR SIX MONTHS AND IT NEEDS A NEW BOTTOM END OF THE ENGINE PUT IN WHICH COSTS MORE THAN THE VEHICLE IS WORTH BUT WE DO NOT HAVE A CHOICE, WE HAVE TO PUT ONE IN. I HAVE ALWAYS BOUGHT JEEP'S IN THE PAST AND WAS VERY SATISFIED WITH THEIR PERFORMANCE, BUT NOW I RE-THINKING MY LOYALTY. I HAVE ALWAYS WANTED A JEEP LIBERTY BUT NOW I WISH I HAD NEVER BOUGH IT. *TR

RECEIVED RECALL REGARDING SAFETY ISSUE ON JEEP LIBERTY. HAVE CONTACTED 3 DIFFERENT DEALERS IN TRI-CITY AREA AND HAVE BEEN TOLD THAT THE PARTS ARE UNAVAILABLE. IF THIS IS INDEED A SAFETY ISSUE, THEY NEED TO GET THE PARTS AND MAKE THEM AVAILABLE. "THE FUEL TANKS IN THESE VEHICLES ARE AT RISK OF FAILURE AND LEAKAGE IN CERTAIN REAR IMPACTS. ON VEHICLES IN THE RECALL THAT ARE NOT EQUIPPED WITH A TOW HITCH, CHRYSLER WILL INSTALL A CHRYSLER DESIGNED TOW HITCH FREE OF CHARGE, PROVIDED THE CONDITION OF THE VEHICLE CAN SUPPORT PROPER INSTALLATION." *TR

THE AIR BAG LIGHT IS ON AND WE TOOK THE VEHICLE IN TO HAVE THE RECALL FIXED (ORC MODULE) THE DEALERSHIP INSTALLED A JUMPER WIRE AS PART OF THE RECALL BUT SAID THE ORC MODULE IS BAD. I CONTACTED JEEP CORPORATION ABOUT GETTING THE MODULE REPLACED BUT THEY SAID IT HAD NOT BEEN RECALLED, JUST THE FILTER FOR IT. AFTER CHECKING ONLINE I HAVE FOUND SEVERAL PEOPLE WHO HAVE BEEN TOLD THE SAME THING AND IT SEEMS TO ME THE SO CALLED "FIX" IS NOT THE ACTUAL PROBLEM. THE DEALERSHIP WANTS $460 TO REPLACE THE MODULE WHICH IN MY OPINION IS WHAT SHOULD HAVE BEEN RECALLED. I AM SENDING THIS AS A WAY OF DOCUMENTING WHAT HAS BEEN DONE AND NOT DONE IF THE AIR BAGS MALFUNCTION AS I HAVE READ IN MY RESEARCH. *JS

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL. HOWEVER, AFTER THE REPAIRS THE AIR BAG LIGHT REMAINED ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 116,100.

VALVE IS EITHER DROPPED OR HAS BROKEN RANDOMLY. I HAVE BEEN TOLD THAT IT IS NOT WORTH FIXING, BECAUSE IT WOULD COST WAY TOO MUCH MONEY. ALSO I HAVE DONE RESEARCH AND FOUND THAT IS A VERY COMMON PROBLEM WITH THE 2002 JEEP LIBERTY. I WANT TO KNOW WHY JEEP HAS YET TO ADDRESS THIS PROBLEM. *TR

TL - THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART WAS UNAVAILABLE AND THE DEALER DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JCC

SEAT BELT BUTTON REMAINED PRESSED IN, AFTER PASSENGER TRIED BUCKLING IN. SEAT BELT WOULD NOT LATCH. *TR

WENT TO DEALER TO HAVE RECALL NOTICE N46/NHTSA 13V-252 RESOLVED. "CHRYSLER INTENDS TO INSPECT YOUR VEHICLE AND INSTALL AN ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE (PARTS AND LABOR) TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS. WANTED TO HAVE THIS RECALL NOTICE, AS WELL AS OTHERS ADDRESSED BUT, DEALER CLAIMS THAT PARTS ARE UNAVAILABLE IN ORDER TO SATISFY THE RECALL NOTICE. A TRAILER HITCH IS UNAVAILABLE 7 MONTHS AFTER A RECALL NOTICE???!!!!. I BET IF I BROUGHT IT IN TO HAVE A TRAILER HITCH INSTALLED, THEY'D TAKE IT RIGHT IN AND CHARGE ME FOR IT. THIS IS WAY BEYOND A REASONABLE TIME FOR REPAIR. WOULD LIKE THIS AND ALL OTHER RECALLS ASSOCIATED WITH THIS CAR ADDRESSED ASAP! THANK YOU. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE REMEDY PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/04/2014*LJ

WHEN TURNING RIGHT ON THE CORNER FROM PHEBE LN IN SLC, UT. INTO 1700 E. GOING AT 10 MPH I HEARD A LOUD NOISE. I WAS ABLE TO STIR THE CAR NEXT TO THE SIDEWALK. I EXIT THE VEHICLE TO SEE WHAT HAPPENED AND I SAW THAT THE WHEEL WAS SEPARATED FROM THE CAR. I CALLED THE TOWING TRUCK TO HAVE THE CAR TOWED TO THE REPAIR SHOP. THE DIAGNOSIS WAS THE LOWER FRONT BALL JOINT AND THE AXLE GOT SEPARATED FROM THE VEHICLE. I WAS REALLY LUCKY BECAUSE I WAS DRIVING WITH MY 9 YEAR OLD GIRL AND WE HAD JUST ARRIVED FROM PARK CITY, UT. INTO SLC. AND IF THE BALL JOIN SEPARATION OCCURRED WHEN I WAS GOING DOWN AND 65 MPH THE SCENARIO COULD BE MUCH MORE DIFFERENT. *JS

TL* THE CONTACT OWNS 2002 JEEP LIBERTY. THE CONTACT STATE NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE IN ORDER TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAS NOT EXPIRIENCE THE FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED.

THE BRAKE LINE FROM THE METAL TUBING CONNECTED TO THE DISC BRAKE CALIPER ASSEMBLY DISCONNECTED FROM THE RUBBER TUBING PORTION OF THE BRAKE LINE SUDDENLY DURING BRAKING. THIS RESULTED IN THE 2002 JEEP LIBERTY RUNNING INTO OUR GARAGE DOOR. MY EXPERIENCE HAS BEEN THAT NORMALLY THESE BRAKE LINES ARE A PRESS-FIT ASSEMBLY SO THAT THEY MAY LEAK, BUT NOT FAIL CATASTROPHICALLY LIKE THIS. THIS APPEARS TO BE A MANUFACTURING DEFECT. FORTUNATELY, THE ACCIDENT OCCURRED PULLING INTO THE DRIVEWAY AND NOT AT AN INTERSECTION WITH ANOTHER VEHICLE. THIS WAS A POOR DESIGN AND IS UNSAFE! *TR

REGARDING RECALL NOTICE N46 / NHTSA 13V-252... CHRYSLER CONTACTED AS TO WHEN THIS RECALL WILL BE ACTED UPON. WAS TOLD CHRYSLER FEELS VEHICLE SAFE AND NO NEED FOR CORRECTION OF THIS PROBLEM. GOT CLEAR IMPRESSION THAT CHRYSLER HAS NO INTENTION OF COMPLIANCE WITH THE MANDATED RECALL. CALLED NHTSA 1-888-327-4236 AND LEFT MESSAGE TO CONTACT WITH NO RESPONSE. OWNER FRUSTRATED AND CONFUSED OVER SAFETY OF THIS VEHICLE AND FUTURE IN DRIVING THIS VEHICLE OR SELLING. *TR

I WAS NOTIFIED BY CHRYSLER OF A SAFETY DEFECT REQUIRING A HITCH TO BE INSTALLED . AS OF THIS DATE, NO PARTS AVAILABLE ??? SEEMS STRANGE I CAN PURCHASE A HITCH, BUT A CO. AS LARGE AS CHRYSLER CAN'T ! I WANT THIS CORRECTED SO I CAN DRIVE IT AGAIN, AFTER PARKING IT MONTHS AGO !! *TR

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL. *SMD THE CONSUMER RECEIVED THREE RECALL NOTICES. HOWEVER, EACH TIME HE CALLED THE DEALER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB UPDATED 08/27/14

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIRBAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE IMPACT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,900 AND THE CURRENT MILEAGE WAS 133,006.

DROVE A SHORT DISTANCE APROX 1/2 MILE TO STORE. WHEN I CAME OUT CAR WOULD CRANK BUT DID NOT START. I LEFT CAR IDLE FOR 1 HR AND THEN IT WOULD START. THIS CONDITION HAS HAPPENED A FEW TIME IN THE PREVIOUS YEAR. *TR

THIS COMPLAINT IS REGARDING EXISTING RECALL "NHTSA CAMPAIGN NUMBER: 13V252000." IT HAS BEEN ALMOST A YEAR AND JEEP HAS YET TO REPLACE MY RECALLED PARTS. I FEEL AS IF JEEP IS DRAGGING ITS FEET IN THIS MANNER, FIRST NOT WANTING TO ISSUE THE RECALL AND NOW NOT DOING THE FIX. MY LOCAL DEALER HAS NO IDEA WHEN PARTS ARE COMING, AND I BELIEVE A FUEL TANK ISSUE IS SOMETHING THAT SHOULD NOT BE DELAYED. I WISH TO LODGE A FORMAL COMPLAINT ABOUT JEEP'S SLOW RESPONSE TO THIS RECALL. THANK YOU. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V25200( FUEL SYSTEM, GASOLINE , STRUCTURE),HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING THROUGH A SCHOOL ZONE ONE MORNING AND THE CAR SUDDENLY LOST POWER STEERING AND SHUT OFF, WOULD NOT START AGAIN. TOWED IT BACK TO HOUSE AND READ CHECK ENGINE CODE ABOUT CRANKSHAFT POSITION SENSOR. IT MELTED IN PLACE BECAUSE OF WHERE IT IS IN RELATION TO THE EXHAUST, TOOK 4-5 MONTHS TO FULLY DIG OUT THE MELTED SENSOR AND REPLACE. HAD TO PUT A HEAT SHIELD OVER IT MYSELF AND HAS SINCE LASTED 2+ YEARS WITHOUT TROUBLE. VERY POOR DESIGN AND A HASSLE TO FIX. *TR

ON 20 MAY 14, VEHICLE WAS BROUGHT TO WALDORF (MARYLAND) DARCARS (CHRYSLER JEEP) AFTER DASH AIR BAG ICON CAME ON STEADY. I WAS TOLD THAT AIR BAG WOULD NOT DEPLOY AS LONG AS THE ICON WAS LIT. OCC. RSTR. CONTROL MODULE #56010501-AG NEEDED TO BE ORDERED ($266.00 FOR PART ONLY), BUT THE DEALERSHIP ALREADY HAD 22 ON BACK ORDER....22!...AT A SINGLE DEALERSHIP! SO NOW I HAVE TO RIDE AROUND W/O AN OPERABLE AIR BAG UNTIL CHRYSLER COMES THROUGH WITH THIS CRITICAL PART. MAKES YOU WONDER HOW PREVALENT THIS PROBLEM IS. *TR

IN DECEMBER 2013, I RECEIVED A RECALL NOTICE ON THE ABOVE-NOTED VEHICLE. SOON AFTER, I PHONED THE DEALER, MOORE CHRYSLER JEEP, PEORIA, ARIZONA, TO SCHEDULE INSTALLATION OF THE OEM TRAILER HITCH, BUT I WAS TOLD THEY DID NOT HAVE THE PART. IN MARCH 2014, MOORE CHRYSLER JEEP SENT ME A REMINDER NOTICE THAT MY JEEP NEEDED SOME MAINTENANCE, AND THAT AS OF DECEMBER 12, 2013, THE VEHICLE HAD AN INCOMPLETE RECALL. I PHONED THE SERVICE DEPARTMENT AND MADE AN APPOINTMENT FOR THE SCHEDULED MAINTENANCE, AS WELL AS FOR THE HITCH TO BE INSTALLED. HOWEVER, I WAS TOLD, ONCE AGAIN, THAT THE DEALER DIDN'T HAVE THE PART. IT HAS BEEN ALMOST SIX MONTHS SINCE I RECEIVED THE RECALL NOTICE, BUT, SO FAR, THE PROBLEM HAS NOT BEEN REMEDIED. I AM FRUSTRATED AND FURIOUS! THIS IS AN IMPORTANT SAFETY ISSUE, AND I WANT TO KNOW WHY I'M GETTING THE RUNAROUND. I DON''T KNOW WHERE TO PLACE THE BLAME, 'CHRYSLER OR THE DEALER, 'BUT EITHER WAY, NOBODY IS TAKING RESPONSIBILITY FOR THIS MOST RECENT RECALL WITH IMPORTANT SAFETY CONCERNS. WHY IS IT TAKING SO LONG TO MANUFACTURE AND SUPPLY THE PART? DOES ANYONE CARE? PLEASE DO NOT SUGGEST THAT I PURCHASE AND INSTALL A HITCH FROM SOME OTHER LOCATION AND WAIT FOR REIMBURSEMENT. I WANT TO HEAR FROM EITHER CHRYSLER OR NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION OR BOTH VERY SOON. *TR

KEY GETS STUCK IN THE IGNITION SYSTEM FROM TIME TO TIME THE KEYS ARE LEFT IN THE IGNITION STEERING WHEEL GETS LOCKED UNABLE TO RETRIEVE KEY. ELECTRICAL STABILITY CONTROL DEFECT SINCE BUYING IT IN 2003, NUMEROUS SUSPENSION PROBLEMS SINCE 2003, SPEND THOUSANDS OF DOLLARS FIXING DEFECTS. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013 THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

GOOD AFTERNOON, I RECEIVED A REAR STRUCTURE REINFORCEMENT LETTER FROM CHRYSLER AND THE NATIONAL TRAFFIC SAFETY ADMINISTRATION STATING THAT CERTAIN 2002-2007 MODEL YEAR JEEP LIBERTY VEHICLES CONTAIN DEFECT RELATED TO MOTOR VEHICLE SAFETY. PROBLEM: THE FUEL TANK ON VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. WHAT DEALER WILL DO: CHRYSLER INTENDS TO INSPECT YOUR VEHICLE AND INSTALL AN OEM TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE (PARTS AND LABOR) TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACT I CALLED THE DEALER AND IT TURNS OUT THEY DO NOT HAVE THE PARTS TO FIX THE PROBLEM, AND CHRYSLER IS RESPONSIBLE FOR SENDING THEM THE PARTS. THEY SAID I WOULD RECEIVE ANOTHER LETTER ONCE THEY HAD RECEIVED THE PARTS BUT I NEVER RECEIVED A LETTER/CALL BACK. I RECEIVED THE RECALL LETTER A FEW MONTHS AGO AND YET HAVE NOT RECEIVED A CALL AND JUST ABOUT FORGOT ABOUT UNTIL MY HUSBAND ASKED ABOUT IT. I AM ALMOST 8 MONTHS PREGNANT AND QUITE WORRIED DRIVING THE CAR BUT I NEED IT. I HOPE YOU CAN HELP ME GET THIS RESOLVED AS SOON AS POSSIBLE BECAUSE IN 2 WEEKS I'M GETTING MY FUTURE CHILD'S CARSEAT INSTALLED AND WOULD LIKE THIS OTHER SAFETY PROBLEM TO BE SOLVED. THANK YOU IN ADVANCE FOR YOUR HELP AND ATTENTION *JS

RECEIVED A REAR STRUCTURE REINFORCEMENT LETTER FROM CHRYSLER AND THE NATIONAL TRAFFIC SAFETY ADMINISTRATION STATING THAT CERTAIN 2002-2007 MODEL YEAR JEEP LIBERTY VEHICLES CONTAINS DEFECT RELATED TO MOTOR VEHICLE SAFETY. PROBLEM: THE FUEL TANK ON VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. WHAT DEALER WILL DO: CHRYSLER INTENDS TO INSPECT YOUR VEHICLE AND INSTALL AN OEM TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE (PARTS AND LABOR) TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS.... WHAT YOU MUST DO TO ENSURE YOUR SAFETY: ONCE YOU RECEIVE YOUR FOLLOW UP NOTICE IN THE MAIL, SIMPLY CONTACT DEALER RIGHT AWAY TO SCHEDULE A SERVICE APPOINTMENT. WE HAVE NEVER RECEIVED A FOLLOW UP NOTICE IN THE MAIL. I TOOK IT UPON MYSELF TO CALL THE DEALER AND THEY WERE NOT HELPFUL. THEY SAID THEY WERE BOOKED WITH APPOINTMENTS BUT WOULD GIVE ME A CALL BACK TO SCHEDULE A FUTURE APPOINTMENT. I NEVER RECEIVED A CALL BACK. I CALLED AGAIN AND WAS LEFT ON HOLD FOR OVER TWENTY MINUTES. I CALLED AGAIN, LEFT A MESSAGE WITH CUSTOMER SERVICE AND NEVER RECEIVED A CALL BACK. REGARDING AN INDIVIDUALS SAFETY, IT SEEMS IT IS NOT OF IMPORTANCE TO THE LOCAL CHRYSLER, JEEP DEALER. I RECEIVED THE RECALL LETTER A FEW MONTHS AGO AND YET HAVE NOT RECEIVED A CALL AND JUST ABOUT FORGOT ABOUT UNTIL MY HUSBAND ASKED ABOUT IT. I HAVE GIVEN UP ON CONTACTING THE DEALER AND HENCE THE CO

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 12V527000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE WERE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.