Page 9 of 15 · complaints 401–450 of 734

2008 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Vehicle Speed ControlCrash
Filed Mar 13, 201589,000 milesMD

MY JEEP HAD JUST FINISHED GOING THROUGH THE CAR WASH, THE ATTENDANT GOT INTO THE JEEP TURNED ON THE ENGINE AND THE JEEP ACCELERATED INTO A CONCRETE WALL. THE JEEP WAS TOTALED. *TR

Electrical System
Filed Mar 12, 2015AR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 11, 201555,000 milesLA

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CONTACT ALSO INDICATED DIFFICULTIES WHEN ATTEMPTING TO SWITCH THE GEAR SELECTOR AND THE IGNITION KEY BECOMING STUCK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE CONTACT MENTIONED THAT A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V567000 (ELECTRICAL) WAS RECEIVED IN JULY 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS 55,000. UPDATED 4/20/15*CN

Electrical System
Filed Mar 11, 2015IL

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Electrical System
Filed Mar 9, 2015NY

2008 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE STALLS WHILE DRIVING AND WHEN ATTEMPTING TO START IT. *SMD THE CONSUMER RECEIVED A RECALL LETTER. HOWEVER, THE LETTER STATED THERE WAS NO PART TO PERMANENTLY FIX THE PROBLEM. RECALL # 14V567000. *JB

Electrical System
Filed Mar 9, 2015VA

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. UPDATED 04/13/15*LJ THE CONSUMER STATED THE VEHICLE WOULD CUT OFF WHILE DRIVING. THIS HAS OCURRED 50 TIMES OR MORE. THE IGNITION MAY HAVE BEEN STICKING AND CAUSING THE FAILURE. UPDATED 11/12/15*JS

Electrical System
Filed Mar 9, 2015CA

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical SystemCrash
Filed Mar 8, 2015109,852 milesAL

KEY WOULD BE LOCKED IN IGNITION AIRBAGS DO NOT DEPLOY AT COLLISIONS ABOVE 35 MPH. *TR

Air BagsCrash
Filed Mar 8, 2015109,852 milesAL

AIR BAG DID NOT DEPLOY IN TWO SEPARATE FRONT END COLLISIONS KEY LOCKED IN IGNITION AND COULD NOT BE REMOVED. *TR

Electrical System
Filed Mar 8, 2015109,852 milesAL

PURCHASED THE VEHICLE USED WITH APPROXIMATELY 57,000-58,000 MILES IN 2011. TWO SEPARATE FRONT END COLLISONS AT ABOVE 35 MPH WITH DEER IN RURAL AREA. NO AIR BAG EVER DEPLOYED IN MAY 2014 WITH MILEAGE AT APPROXIMATELY 109,852 THE KEY WOULD LOCK IN THE IGNITION AND COULD NOT BE REMOVED. CAR WAS STILL RUNNING, DASH LIGHTS WOULD STAY ON AND SHIFTER COULD BE MOVED. TOOK TO MALOY FORD IN JASPER, ALABAMA. THEY "REPAIRED" USING A "WIN KIT - TRANSMITTERS AND WIN" IT HAS BEEN WORKING SINCE THAT TIME. QUESTION: IS THE IGNITION REPAIRED? IS THE ELECTRICAL SYSTEM STILL IN NEED OF THE RECALL PART THAT WAS NOT YET AVAILABLE AT TIME OF NOTIFICATION OF RECALL? *TR

Electrical System
Filed Mar 6, 201580,000 milesMO

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT MODULE COMPUTER WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Electrical System
Filed Mar 6, 2015NY

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Mar 3, 201582,000 milesMI

I PURCHASED THIS VEHICLE ON AUGUST 13, 2014 FROM DICK SCOTT DODGE USED VEHICLE DEPARTMENT. IN JANUARY 2015, THE CAR WOULD NOT START AND HAD TO BE TOWED TO DICK SCOTT DODGE. THE STARTER HAD TO BE REPLACED ON THE VEHICLE. TODAY, MY VEHICLE WOULD NOT START AGAIN AND HAD TO BE TOWED YET AGAIN TO DICK SCOTT DODGE FOR REPAIR. THERE IS A PENDING RECALL ON THIS VEHICLE THAT CANNOT BE COMPLETED AT THIS TIME DUE TO THE PARTS NOT BEING AVAILABLE. I HAVE BEEN TOLD THAT THIS MODEL AND YEAR VEHICLE HAS BEEN KNOWN TO HAVE FAULTY STARTER ISSUES. *TR

Electrical System
Filed Mar 2, 2015130,000 milesIN

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Electrical System
Filed Mar 1, 201560,000 milesNY

HAVE HAD NOTHING BUT PROBLEMS WITH THIS JEEP. PURCHASED IT AS A CERTIFIED PRE-OWNED AND IT HAS BEEN IN THE DEALER FOR SERVICE A SUBSTANTIAL AMOUNT. MAIN ISSUE IS THE CAR DOES NOT START WHEN I TURN THE KEY FOB. HAVE GOT TOWED TO THE DEALERSHIP THREE TIMES WITH THIS SAME ISSUE, ONCE IN MAY 2014, AGAIN IN JULY 2014 AND AGAIN IN SEPTEMBER 2014. DEALER CANNOT FIND SOLUTION TO FIX. COINCIDENTALLY, I RECEIVE A NOTICE FROM CHRYSLER IN NOVEMBER 2014, NOTICE NUMBER P57 WHICH STATES THERE IS A RECALL ON THE IGNITION! I WENT FOR (3) WEEKS IN MAY AND A FULL MONTH IN JULY WITH A LOANER! FOUR MONTHS AFTER I RECEIVE THE RECALL NOTICE, THE PROBLEM IS NOT FIXED. MY ''AD HOC'' SOLUTION WHEN CAR DOES NOT START IS TO SLAM THE DOOR WITH THE KEY IN THE IGNITION POSITION. THIS SEEMS TO START THE CAR. PITIFUL THAT THIS IS HOW I MUST START THE CAR NOW AS THERE SEEMS TO BE NOTHING ELSE I CAN DO... *TR

Electrical System
Filed Feb 26, 2015PA

I RECEIVED A RECALL NOTICE ABOUT 4-5 MONTHS AGO FOR MY 2008 JEEP GRAND CHEROKEE. IT IS RECALL P57/NHTSA 14V-567 FOR AN IGNITION SWITCH. IT STATES THAT SOME OF THE VEHICLES MAY EXPERIENCE A FREQUENCY OPERATED BUTTON IGNITION KEY(FOBIK) THAT MAY STICK BETWEEN THE "START" AND "RUN" POSITION. THIS MAY RESULT IN THE LOSS OF CERTAIN ELECTRICAL FEATURES. IT CONTINUES TO STATE THAT THE IGNITION POSITION MAY RESULT IN THE LOSS OF CERTAIN ELECTRICAL FEATURES AND/OR A LOSS OF ENGINE POWER, POWER STEERING ASSIST, AND/OR POWER BRAKE BOOSTER ASSIST. I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER 1-800-853-1403 AND THEY TOLD ME THAT THEY DO NOT HAVE THE PART IN AND HAVE NO IDEA WHEN THE PART WILL BE IN. I FIND THIS VERY DISTURBING AND QUITE FRANKLY NOT ACCEPTABLE. THIS IS A SERIOUS SAFETY ISSUE THAT CAN CAUSE MY CAR TO SHUT OFF WHILE DRIVING AND POSSIBLY CRASH. IN MY OPINION THAT IS NOT AN ACCEPTABLE RESPONSE TO THOUSANDS OF PEOPLE THAT ARE EXPERIENCING THIS AND WAITING TO HAVE THIS REPAIRED. IT HAS ALREADY BEEN 4-5 MONTHS SINCE THE NOTICE WAS MAILED OUT. HOW IS IT POSSIBLE TO STILL NOT HAVE THE PART IN AND/OR AN ETA ON WHEN THE PART WILL BE IN STOCK? HAVING ENDING THE RECALL NOTICE WITH "WE'RE SORRY FOR ANY INCONVENIENCE, BUT WE ARE SINCERELY CONCERNED ABOUT YOUR SAFETY" DOESN'T EXACTLY SPEAK TO THE RESPONSE I RECEIVED WHEN I CALLED CHRYSLER. FOUR TO FIVE MONTHS HAVE PASSED AND STILL NO ETA ON WHEN THE PART WILL BE HERE. HOW CONCERNED IS CHRYSLER? PLEASE, ANY HELP WITH THIS MATTER WO

Electrical System › Ignition
Filed Feb 24, 201578,000 milesME

IGNITION SWITCH DOES NOT WORK PROPERTY; ONCE TURNED OFF- VEHICLE WILL NOT START FOR DAY(S) AT A TIME; DEALERSHIP MANAGER STATED TO ?USE CAUTION? BECAUSE THE VEHICLE COULD TURN OFF WHILE DRIVING, AND THAT THERE IS NO KNOW FIX TO RECALL P57; CONTACTED CHRYSLER FOR A LOANER VEHICLE, MULTIPLE TIMES, AND EXPRESSED SAFETY CONCERNS ESPECIALLY DURING THE WINTER MONTH; CHRYSLER IS NOT WILL TO GIVE A LONER, AND STATES THAT THE VEHICLE CAN BE DRIVEN, AND THAT A VEHICLE IGNITION SWITCH ISSUE "TURNING OFF" IS NOT A SAFETY CONCERN, AND THEIR POLICY IS TO NOT GIVE LOANERS FOR RECALLS; ATTEMPTED TO GET A TIME FROM CHRYSLER SUPERVISOR WITHOUT ANY LUCK; THE DEALER HAS FAILED TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME. I AM UNABLE TO USE MY VEHICLE WHILE STILL MAKING PAYMENTS. *JS

Electrical System
Filed Feb 23, 2015MD

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Feb 23, 201560,300 milesOH

MY TRANSMISSION GOES FROM DRIVE TO 4TH GEAR ON ITS OWN AND STAYS THERE THIS IS EXTREMELY DANGEROUS ALSO MY ENGINE LIGHT AND OTHER LIGHTS COME OFF AND ON & ALSO WATER IS COMING INTO THE VEHICLE AROUND THE MOLDING THIS VEHICLE IS A DEFECT AND IS UNSAFE TO DRIVE. *TR

Steering
Filed Feb 22, 2015CO

I RECEIVED A RECALL NOTICE IN NOVEMBER FROM CHRYSLER STATING THAT THERE WAS A RECALL ON MY VEHICLE. RECALL #P57, AN ISSUE WITH THE IGNITION. THIS COULD CAUSE LOSE OF ELECTRICAL FEATURES WHILE DRIVING, INCLUDING LOSE OF POWER, STEERING, BRAKES, AND COULD INCREASE THE RISK OF CRASH. THE CATCH IS THERE IS NO PART AVAILABLE TO FIX THE PROBLEM. LUCKILY MY CAR DIDN'T CRASH, HOWEVER IT DID FAIL TO START. AFTER HAVING IT TOWED (80 MILES) TO MY LOCAL DEALERSHIP THEY DIAGNOSED THE PROBLEM AS THE RECALL. I HAVE SPOKEN WITH BOTH THE DEALERSHIP AND CHRYSLER AND THERE IS NOTHING ANYONE CAN DO TO HELP ME. MY CAR, THAT I TAKE VERY GOOD CARE AND KEEP ON TOP OF ALL MAINTENANCE, IS NOW A SITTING DUCK. NO ONE CAN GIVE ME ANY INFORMATION ON WHEN A PART MAY BE AVAILABLE AND NO ONE CAN HELP ME TO GET A CAR SO THAT I CAN GET TO AND FROM MY JOB AND LIVE MY DAILY LIFE. I HAVE BEEN INFORMED REPEATEDLY THAT CHRYSLER IS "WORKING DILIGENTLY" TO COME UP WITH A SOLUTION. TO ME IT SEEMS CRAZY THAT THEY CAN'T COME UP WITH A PART TO FIX AN IGNITION! THERE ARE IGNITIONS IN EVERY CAR! AT THIS POINT I CONSIDER THIS SITUATION GROSS NEGLIGENCE AND CHRYSLER COULD BE PUTTING SOMEWHERE AROUND 300,000 DRIVERS AT RISK OF DEATH BECAUSE THEY CANNOT AND WILL NOT FIX THIS PROBLEM. I DON'T LIVE VERY CLOSE TO MY WORK AND THERE IS NO PUBLIC TRANSPORTATION. MY CAR IS A NECESSITY IN MY LIFE AND CHRYSLER HAS TAKEN THAT AWAY FROM ME AND OFFERS ME NO SUPPORT. CORPORATE GIANTS NEED TO BE HELP ACCOUNTABLE FOR THEIR PRODUCT. *TR

Electrical System
Filed Feb 20, 201576,000 milesMA

WHILE ON AN INTERSTATE EXPRESSWAY, ENGINE IGNITION CUT OUT, LOOSING POWER. BY SHIFTING TO NEUTRAL & USING THE FOB-KEY, ENGINE WAS STARTED WHILE MOVING. THIS HAS HAPPENED REPEATEDLY ABOUT SIX TIMES LATELY. I BELIEVE THIS TO BE DEFECT IN THE IGNITION SWITCH ASSEMBLY. CONTRARY TO CHRYSLER INFO (P57; NHTSA 14V-567), I BELIEVE THE FOB-KEY WAS IN THE "RUN" DETENT POSITION WHEN THIS EVENT OCCURRED. (CHRYSLER SAYS THIS PROBLEM OCCURS WHEN THE FOB-KEY PASSES THE RUN POSITION AFTER STARTING). EITHER WAY, THE IGNITION SWITCH IS PROBABLY FAULTY. CHRYSLER HAS NOT MADE AVAILABLE AN IMPROVED IGNITION KEY ASSEMBLY PER THEIR PROMISE, AND CURRENTLY THE OLD IGNITION SWITCH ASSEMBLY IS BACKORDERED, SO I CAN NOT AFFECT ANY CORRECTIVE ACTION. LOSS OF POWER IN A CONGESTED TRAFFIC SITUATION, OR DURING MANEUVERING CAN CAUSE LOSS OF CONTROL AND A SERIOUS ACCIDENT. I SEEK A TIMELY REMEDY TO THIS UNSAFE SITUATION. *TR

Electrical System › Ignition › Switch
Filed Feb 19, 201537,000 milesUT

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS LISTED IN THE RECALL, BUT THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT WHEN THE KEY WAS TURNED TO THE "OFF" POSITION, THE ENGINE WOULD TURN OFF; HOWEVER, ALL THE ACCESSORIES WOULD STILL BE RUNNING AND THE KEY WOULD NOT EJECT FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

Electrical System
Filed Feb 17, 201555,000 milesAL

ON THIS FIRST OCCURRENCE, AND NUMEROUS TIMES SINCE, THE ENGINE WILL SHUT DOWN. SOMETIMES WHILE SITTING MOTIONLESS (E.G. AT A TRAFFIC LIGHT) BUT ALSO AT TIMES WHILE TRAVELING ON THE ROAD. IT HAS OCCURRED AT TIMES WHERE GREAT DANGER WAS EMINENT BECAUSE IT HAPPENED DURING THE MERGING INTO TRAFFIC FLOW, WHILE PASSING ANOTHER VEHICLE AND WHEN TRYING TO CROSS TRAIN TRACKS AND THROUGH INTERSECTIONS. I HAVE SURVIVED SEVERAL CLOSE CALLS. I NEED THIS REPAIRED ASAP! *TR

Electrical System
Filed Feb 12, 2015TX

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Feb 11, 2015WI

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM), BUT THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS NOT ABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 4/29/15*CN UPDATED 9/21/2017*CN

Electrical System
Filed Feb 9, 201583,000 milesGA

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. UPDATED 04/06/15*LJ UPDATED 9/20/2017*CN

Electrical System
Filed Feb 7, 201588,000 milesCA

WHEN TURNING OFF THE JEEP THE KEY WON'T RELEASE FOR SOMETIMES 10 MIN UP TO NOT AT ALL AND I MUST DISCONNECT THE BATTERY. THIS HAS BEEN HAPPENING 9 MONTHS, WHEN IT FIRST HAPPENED I TOOK IT TO THE JEEP DEALER THEY CHARGED ME ABOUT $200.00 FOR A DIAGNOSTIC TEST THAT TOLD US NOTHING, SO I PAID TO HAVE THEM TELL ME THEY HAD NO IDEA WHAT WAS WRONG BUT OFFERED TO SELL ME PARTS THAT THEY THOUGHT MIGHT HELP BUT NO GUARANTEE. I CALLED CHRYSLER TO SEE IF ANYONE ELSE HAD THIS PROBLEM OR IF THERE WAS A RECALL, THEY SAID NO. ABOUT OCTOBER I GOT THE RECALL IN THE MAIL SAYING WHEN THE HAD THE PARTS THEY WOULD CONTACT ME. TODAY AFTER BEING STRANDED FOR THE THIRD TIME WITH A DEAD BATTERY I CALLED CHRYSLER TO SEE IF PARTS ARE IN TO DO THE REPAIR, THEY SAID NO HAD NO IDEA OF WHEN THEY WILL BE. THIS IS MY ONLY TRANSPORTATION AND I HAVE MEDICAL ISSUES THAT HAVE PUT ME I THE HOSPITAL 3 TIMES, I NEED RELIABLE TRANSPORTATION. CHRYSLER REP SAID THE WILL NOT SUPPLY A RENTAL OR REPLACEMENT VEHICLE WHILE THEY FIGURE THIS OUT. WHAT AM I TO DO. *JS

Electrical System
Filed Feb 6, 2015AZ

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Feb 5, 201552,000 milesPA

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED AFTER SEVERAL REPAIRS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Engine
Filed Feb 5, 2015136,000 milesNC

ALL OF A SUDDEN ONE DAY IT WAS FINE AND NEXT WAS TERRIBLE SHUDDERING AND LUNGING. CHECKED ALL FLUIDS AND OIL WAS A BIT LOW SO FILLED TO PROPER LEVEL. WATER LEVEL WAS FULL. WHEN I TOOK TO DEALERSHIP JEEP THEY SAID I ONLY HAD ONE POUND OF OIL PRESSURE AND MAYBE IT WAS LIFTERS. IN TWO WEEK AT THE JEEP DEALERSHIP I STILL DO NOT HAVE ANY ANSWERS. ENGINE SOUNDED LIKE IT WAS STARVING FOR FUEL. HAD PROPER FUEL IN IT AND WAS SUFFICIENT. TERRIBLE KNOCKING AND LUNGING ACTION WHILE DRIVING CAREFULLY AND SLOWLY. *TR

Electrical System
Filed Feb 5, 2015IL

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE EACH TIME THE FAILURE RECURRED, WHICH RESET THE COMPUTER. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 3/24/15*CN UPDATED 9/20/2017*CN

Electrical System
Filed Feb 5, 201570,000 milesNY

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE STARTER WAS REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Electrical System
Filed Feb 5, 201576,000 milesNY

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) IN NOVEMBER OF 2014. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

Electrical System
Filed Feb 5, 2015FL

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Vehicle Speed Control
Filed Feb 4, 201578,320 milesFL

WHEN VEHICLE AT A STOP LIGHT WITH FOOT ON BRAKE THE CAR WILL ACCELERATE ON ITS OWN. ALSO WHEN THE VEHICLE IS ON PARK. *TR

Air Bags
Filed Feb 3, 201575,000 milesTX

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER STATED THAT THE PARTS NEEDED FOR REPAIR WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING SYMPTOMS RELATED TO THE RECALL. THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.

Air Bags
Filed Feb 3, 201573,179 milesAZ

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SIDE SEAT BELT PRE-TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,179.

Electrical System
Filed Feb 3, 201565,000 milesPA

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN TURNING THE IGNITION KEY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V567000 (ELECTRICAL SYSTEM) WAS RECEIVED IN OCTOBER 2014. THE DEALER INFORMED THE CONTACT THAT THE RECALL PART WAS NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PART COULD BE PROVIDED. THE FAILURE MILEAGE WAS 65,000.

Electrical System
Filed Feb 3, 201565,000 milesPA

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE STARTED WHILE USING THE IGNITION KEY AND THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) WAS RECEIVED IN OCTOBER OF 2014. AFTER CALLING THE DEALER, THE CONTACT WAS INFORMED THAT PARTS NEEDED TO REMEDY THE FAILURE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 65,000.

Electrical System
Filed Feb 2, 2015163,000 milesOH

I RECEIVED A RECALL LETTER BACK IN THE SUMMER 2014 FOR FAULTY IGNITION SWITCH. CALLED DEALER, PARTS NOT AVAILABLE. CALLED SEVERAL MORE TIMES SINCE, STILL NO PARTS AND TOLD TO WAIT FOR LETTER. WELL, IT IS NOW FEB. 2015 AND STILL NO PARTS/LETTER. IT STATES THAT IGNITION SWITCH CAN TURN FROM START TO RUN, WHICH WILL SHUT DOWN ENGINE OR OTHER ELECTRICAL PARTS ( STEERING, ENGINE, POWER BRAKES ) INCREASING THE RISK OF CRASH. DO I HAVE TO WAIT TILL I CRASH BEFORE THIS IS TAKEN CARE OF ? *TR

Engine
Filed Feb 2, 201545,000 milesNJ

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER PULLING OFF THE ROAD AND RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

Electrical System
Filed Feb 2, 2015OH

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 6/18/2015*JS

Electrical System
Filed Jan 29, 2015CT

VEHICLE FAILED TO START, THE SECOND TIME WITHIN A MONTH. *TR

Electrical SystemCrash
Filed Jan 29, 2015136,565 milesMN

WHILE ON THE FREEWAY MY JEEP'S ELECTRICAL SYSTEM SHUT OFF. AS A RESULT OF THE SYSTEM FAILURE, MY STEERING WAS LOST AND THE VEHICLE STARTED TO LOOSE ACCELERATION. WHILE IN MOTION THE VEHICLE WAS HEADING INTO A TURN ON THE FREEWAY. I WAS ABLE TO STEER THE CAR IN ORDER TO AVOID A WALL BUT I WAS FORCED TO DRIVE OFF THE ROAD. WHEN THE VEHICLE CAME TO A STOP I WAS ABLE TO RESTART THE VEHICLE AFTER THREE ATTEMPTS. *TR

Electrical System
Filed Jan 28, 2015SC

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical SystemCrash1 injured
Filed Jan 26, 201542,000 milesPA

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT SHE LOST CONTROL OF THE VEHICLE, THE POWER STEERING FAILED, AND THE BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS PARKED IN A DRIVEWAY AND THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED CHEST AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE WAS NOT FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Electrical System
Filed Jan 26, 2015CA

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000( ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD EXPERIENCED A FAILURE.

Electrical System
Filed Jan 24, 201587,000 milesNH

THE INTERIOR LIGHTS DASH AND RADIO AND AUTO SEAT DID NOT OPERATE PROPERLY; UPON TOUCHING KEY AND BUMPING THE KEY; ALL FUNCTIONS WORKED AGAIN I GOT NEW KEYS AND IT STILL HAPPENS. *TR

Electrical System
Filed Jan 23, 2015CA

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jan 22, 2015NC

TL*THE CONTACT OWNS A 2008 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN UPDATED 6/24/2015*JS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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