Page 15 of 15 · complaints 701–734 of 734

2008 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Power Train › Automatic Transmission
Filed Dec 31, 200930,700 milesNY

2008 JEEP GRAND CHEROKEE STALLS AT HIGH SPEEDS AND INTERMITTENTLY WHILE DRIVING. DEALER UNABLE TO FIX THUS FAR ( HAS CAR FOR ALMOST 30 DAYS). IN ADDITION, SAME THING HAPPENED ON MY 2007 MODEL AND HAS HAPPENED TO A NUMBER OF PEOPLE I KNOW WITH JEEP GRAND CHEROKEES. INTERNET IS FILED WITH REPORTS OF SAME EVENTS HAPPENING AT RANDOM. MINE STALLED AT 65 MPH - ALL ELECTRIC, RADIO, FLASHERS, EVERYTHING JUST GOES OUT. VERY SCARY AND VERY UNSAFE. PLEASE EVALUATE. *TR

Service Brakes, Hydraulic
Filed Dec 16, 2009PA

2008 JEEP GRAND CHEROKEE LIMITED 5.7L HEMI 4X4. OBSERVE EXCESSIVE REAR BRAKE PAD WEAR IN RELATION TO FRONT BRAKE PAD WEAR AS IF BRAKE PROPORTIONING VALVE IS DEFECTIVE CAUSING MORE BRAKE PRESSURE TO BE APPLIED TO REAR BRAKES INSTEAD OF FRONT BRAKES. DEALERSHIP STATES WEAR CONDITION IS NORMAL. *TR

Engine and Engine Cooling › Engine
Filed Dec 16, 2009PA

2008 JEEP GRAND CHEROKEE LIMITED 5.7L HEMI 4X4. EXPERIENCING LOUD ENGINE NOISE WHEN FIRST STARTED. MOST NOTICEABLE WHEN ENGINE IS COLD. MORE PRONOUNCED ON COLDER DAYS THAN WARMER DAYS. APPEARS TO EVENTUALLY SUBSIDE AFTER ENGINE REACHED MAXIMUM OPERATING TEMPERATURE. NOISE IS NOT ENGINE PISTON SLAP, DOES NOPT INCREASE WHEN ENGINE REVOLUTIONS ARE INCREASED, RATHER, IT APPEARS TO SUBSIDE, INDICATING VALVE TRAIN NOISE DUE TO HYDRAULIC LIFTER NOT FULLY PUMPING UP, RESULTING IN VALVE TRAIN CHATTER REMINISCENT OF MECHANICAL LIFTERS NEEDING ADJUSTMENT, DUE TO COLD OIL (HIGHER VISCOSITY) OR LOW OIL PUMP PRESSURE. CHANGING TO MANUFACTURER RECOMMENDED MOBILE1 SEEMS TO INCREASE NOISE. *TR

Power Train › Automatic TransmissionCrash
Filed Nov 30, 200913,772 milesMN

VEHICLE ACCELERATED WHEN PUT INTO REVERSE. CHRYSLER SENT AN "INDEPENDANT" INSPECTOR, BUT THEY WILL NOT SHARE THE REPORT. IN FACT, CHRYSLER LIED ABOUT CONDUCTING THE INSPECTION. THEY TOLD ME THE INSPECTOR COULD NOT DO AN EVALUATION BECAUSE THE VEHICLE WAS "DISASSEMBLED". THE DEALER TELLS ME THE INSPECTOR SPENT TWO HOURS WITH A SERVICE TECHNICIAN AND TEST DROVE THE VEHICLE. I ALWAYS GET SUSPICIOUS WHEN SOMEONE LIES TO ME. THIS REQUIRES FOLLOW UP TO MAKE SURE THEY ARE NOT HIDING AN UNSAFE DEFECT IN THEIR VEHICLE. *TR

Engine and Engine Cooling › Engine
Filed Nov 10, 200941,000 milesCT

SINCE TURNING 38,000 MILES MY JEEP GRAND CHEROKEE 4X4 LIMITED HAS BEGUN TO STALL WITH REGULARITY. THE VEHICLE ALSO SHIFTS VERY HARD WHILE AT HIGHWAY SPEEDS. THE VEHICLE HAS STALLED WHILE STANDING AT A STOP, TRAVELING ON SECONDARY ROADS, AND HIGHWAY SPEEDS. THE DEALER HAS CHANGED SOME SENSORS ETC WITHOUT ANY SUCCESS. EVEN WORK DONE AT AN INDEPENDENT GARAGE HAS FAILED TO SOLVE ANYTHING. THIS VEHICLE HAS BECOME AN ABSOLUTE DEATH TRAP. I DEPEND ON THIS VEHICLE FOR WORK AND TO TRANSPORT MY 1 YEAR OLD. WHEN THE VEHICLE STALLS NO LIGHTS INDICATE AN ISSUE AND NO CODES ARE STORED. THE DEALER HAS SENT ME PACKING NUMEROUS TIMES. THEY ALWAYS SAY TO COME BACK WHEN A LIGHT COMES ON. I'VE TRIED TO EXPLAIN THAT THE NEXT TIME MAY BE THE LAST TIME. A SEARCH ONLINE SHOWED THAT MY SITUATION IS FAR FROM THE ONLY ONE. I'VE HAD NUMEROUS JEEPS OVER THE YEAR AND NEVER HAD THIS PROBLEM. SOMETHING HAS GOT TO BE RESOLVED. NOT ONLY AM I AND MY FAMILY IN DANGER, BUT ANYONE NEAR ME WHILE I'M ON THE ROAD. WHO WOULD EXPECT THE CAR IN FRONT OF THEM ON THE HIGHWAY TRAVELING AT 65 MPH TO JUST STOP. PLEASE NHTSA STEP UP AND FLEX SOME MUSCLE. *TR

Engine and Engine Cooling
Filed Nov 3, 20095,000 milesAL

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. INTERMITTENTLY WHILE DRIVING THE VEHICLE WOULD STALL WITHOUT ANY PRIOR WARNINGS. ALTHOUGH THE VEHICLE WAS SHUT OFF, THE RADIO WOULD CONTINUE TO PLAY. WHEN RESTARTING THE VEHICLE, THE ENGINE LIGHT WOULD ILLUMINATE ON THE INSTRUMENT CONTROL PANEL. SHE TOOK THE VEHICLE TO THE DEALERSHIP FOUR TIMES , BUT THE TECHNICIANS COULD NOT IDENTIFY A CAUSE FOR THE FAILURE. SHE CONTACTED THE MANUFACTURER AND WAS ADVISED TO TAKEN THE VEHICLE BACK TO THE DEALERSHIP. THE CURRENT MILEAGE WAS 11,098. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

Vehicle Speed Control
Filed Oct 28, 20092,000 milesMI

TL* THE CONTACT OWNS A 2008 JEEP CHEROKEE. SHE EXPERIENCES UNINTENDED VEHICLE ACCELERATION DURING BRAKE APPLICATION. ALSO WHEN APPLYING PRESSURE TO THE ACCELERATOR PEDAL, THE VEHICLE WILL HESITATE THEN ACCELERATE. THE RPMS WILL INCREASE WITHOUT VEHICLE ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER , BUT BECAUSE THE TECHNICIANS COULD NOT DUPLICATE THE FAILURE, THEY COULD NOT PROVIDE A REMEDY. NO REPAIRS HAVE BEEN MADE. THE FAILURE MILEAGE WAS 2000. THE CURRENT MILEAGE WAS 28000.

Engine and Engine Cooling
Filed Oct 12, 200936,500 milesIA

2008 GRAND CHEROKEE 4X4 4.7L FLEXFUEL STALLING AT VARIOUS HIGHWAY SPEEDS. THROTTLE LAGGING, HARSH UP/DOWN SHIFTING, HESITATION ON TORQUE DEMAND, FUEL MILEAGE REDUCED BY 20%. AFTER THE FIRST TWO STALLING OCCURRENCES, THE DEALERSHIP REPLACED THE FCM (FRONT CONTROL MODULE) SINCE THE SERIAL NUMBER OF THE INSTALLED ONE-337- MATCHED THE FEBRUARY 2008 RECALL, ALTHOUGH CHRYSLER DATABASE VIN RECALL SEARCH CAME BACK EMPTY??!! THE THIRD AND FOURTH STALLING EVENTS WERE FOLLOWED UP BY THE REPLACEMENT OF THE PCM (POWERTRAIN CONTROL MODULE) SINCE A "SOFT FAULT"-"TORQUE REQUEST DENIED" WAS FOUND STORED WITHIN THE CONTROLLER. HOWEVER, AFTER SIX HUNDRED MILES, A FIFTH STALLING OCCURRED. THIS TIME A HARD FAULT RELATED TO THE MAP SENSOR (INTAKE MANIFOLD ABSOLUTE PRESSURE) WAS FOUND. THE REPLACEMENT WAS SCHEDULED IN 48 HOURS. THERE WERE SIX DEALERSHIP APPOINTMENTS(ONLY TWO DOCUMENTED THOUGH ??!!) AND IT WAS INVARIABLY EITHER "WE HAVE TO ORDER THE PART" OR "THERE IS NOTHING WRONG WE COULD POINT AT". THE ALMOST NEW VEHICLE IS NOT SAFE TO BE DRIVEN ON PUBLIC ROADS. YET CHRYSLER NEVER PROVIDED A TEMPORARY REPLACEMENT UNTIL THE SAFETY HAZARD COULD BE LOCATED AND ELIMINATED. AFTER EVERY ATTEMPT OF SOLVING THE PROBLEM, THE CUSTOMER IS SENT AWAY TO TRY HIS (HER) GOOD LUCK WITH A VEHICLE WHICH MIGHT BE OKAY. I DON'T THINK THIS A PROFESSIONAL APPROACH FOR BOTH CHRYSLER AND THE DEALERSHIP SERVICING THE VEHICLE. GUESSING AND SAFETY DOES NOT BELONG WITHIN THE SAME SENTENCE ! *TR

Electrical System
Filed Sep 16, 200931,000 milesIA

2008 GRAND CHEROKEE 4X4 4.7L FLEXFUEL EXTREMELY SLUGGISH ON THROTTLE DEMAND (305 HP ???!!!), HARSH TRANSMISSION UP/DOWN SHIFT AND STALLING AT HIGHWAY SPEEDS (FOUR OCCURRENCES WITHIN FIVE WEEKS) . THE DEALERSHIP PERFORMED THE FEBRUARY 2008 RECALL OF THE FCM (FRONT CONTROL MODULE) AFTER BEING DIRECTED BY THE CUSTOMER TO DO SO SINCE THE SERIAL # ON THE MODULE MATCHED THE "WRONGLY MANUFACTURED" ONES; HOWEVER, THE VIN SEARCH WITHIN CHRYSLER RECALL DATABASE RETURNED EMPTY. EVIDENTLY, THE DEALERSHIP OWNING THE NEW VEHICLE AT THE DATE OF THE RECALL NEVER PERFORMED IT (AS REQUIRED BY LAW) . THE INCIDENT REPEATED AFTER THE REPLACEMENT OF THE FCM. THE DEALERSHIP RETRIEVED AN ABS FAULT CODE HENCE DECIDED THAT THE PCM (POWERTRAIN CONTROL MODULE) IS DEFECTIVE???!!! ( SEVEN DAYS ON BACK ORDER) "LIFETIME POWERTRAIN WARRANTY" SEEMS TO BE ACCOMPLISHED BY IGNORING OF THE DRIVER'S SAFETY. THE SOFTWARE RUNNING ON THE PCM SHOULD NEVER BE GIVEN THE CHOICE OF IMMEDIATELY SHUTTING OFF OF THE ENGINE ESPECIALLY WHEN THE VEHICLE TRAVELS AT A HIGH RATE OF SPEED. MODERN STEERING AND BRAKING SYSTEMS ARE ALMOST NON-OPERATIONAL WHEN THERE IS NO AVAILABLE ASSISTING POWER. *TR

Tires
Filed Sep 9, 200921,000 milesNC

TIRE MALFORMATION AND TREAD DE LAMINATION ON BOTH FRONT GOODYEAR EAGLE RSA TIRES. THIS TIRE HAS HAD A RECALL FOR FULL REPLACEMENT IN 2006. THIS IS URGENT SAFETY ISSUE. PHOTO'S AND COMPLAINT E MAIL THREAD IS AVAILABLE. I HAVE MADE EVERY EFFORT TO DOCUMENT AND TRY TO CALL THIS TO GOODYEAR'S CORP. OFFICE. VEHICLE IS IN NON DRIVABLE CONDITION I NEED TO SEND PHOTOS. PLEASE ADDRESS THIS ASAP AS THIS A MAJOR SAFETY ISSUE AND BOTH JEEP AND GOODYEAR ARE VERY AWARE OF THIS CONDITION. THIS IS ORIGINAL EQUIPMENT ISSUED TIRES FROM FACTORY. *TR

Engine and Engine Cooling
Filed Jul 27, 200927,000 miles00

CRANK SENSOR FAILED IN 2008 JEEP OVERLAND DIESEL, LOSS OR POWER AND INABILITY TO RESTART ON HIGHWAY, ALSO I AM STRANDED 1500 KM S FROM HOME AWAITING THE REPLACEMENT PART. *TR

Power Train › Automatic Transmission
Filed Jun 24, 200934,000 milesNC

VIBRATION AT 45 MILES PER HOUR AND ABOVE.. *TR

Engine and Engine Cooling
Filed Jun 16, 2009100 milesNY

2008 GRAND CHEROKEE OVERLAND - STALLS INTERMITTENTLY WHILE DRIVING. OCCURS EVERY SO OFTEN - HAVE TO STEER IT TO THE SIDE OF THE ROAD, TURN OFF ENGINE AND TURN IT BACK ON. IT HAPPENS EVEN WHEN STANDING STILL AT A RED LIGHT. IT HAPPENED WHEN THERE WAS LITTLE MILEAGE ON THE CAR, AND IT KEEPS HAPPENING TOOK IT TWICE TO SERVICE STATION. CAN FIND NOTHING WRONG. STARTED HAPPENING NOVEMBER 2008 AND STILL HAPPENS. *TR

Electrical System
Filed Jun 3, 200914,000 milesMA

2008 JEEP CHEROKEE LAREDO - ENGINE TURNS OFF AND LOOSE ALL POWER WITHOUT WARNING - COMPUTER AND KEY SWITCH WERE REPLACED - FILED LEMON LAW DID FINAL FIX ATTEMPT BUT NOTHING DONE SINCE THEY ARE UNABLE TO DUPLICATE. DRIVE OVER 100 MILES A DAY - HAS HAPPENED WHEN SLOWING DOWN FOR LIGHTS OR OFF RAMPS WITH OUT WARNING. CAN NOT MAKE IT HAPPEN - SCARY WHEN 18 WHEELER BEHIND YOU AND IT DOES HAPPEN!!!!! CHRYSLER RESPONSE VEHICLE ACTING NORMAL -ITS GOING TO TAKE SOMEONE KILLED FOR THEM TO TAKE THIS CAR BACK! *TR

Tires
Filed May 19, 20099,000 milesTX

I WAS HEADING TO CALIFORNIA FROM EL PASO, TEXAS ON THE 13TH OF MAY, 2009. WE DROVE TO BLYTHE, CALIFORNIA AND STAYED THE NIGHT. WE DIDN'T WANT TO DRIVE THROUGHOUT THE NIGHT. THE NEXT MORNING WE HEADED TO TORRANCE, CALIFORNIA. WITHIN 50 MILES OUT OF BLYTHE, MY BACK RIGHT TIRE HAD BLOWN OUT. WE HEARD A HUGH LOUD NOISE WHEN IT BLEW OUT. I LOST CONTROL OF THE 2008 JEEP CHEROKEE WITH ONLY 9000 MILES IMMEDIATELY. I FINALLY GOT CONTROL OF THE VEHICLE AND PULL OVER TO THE ONLY AREA THAT WAS POSSIBLE. MY BROTHER IN LAW WAS FOLLOWING ME IN FRONT AND MY GOOD FRIEND BEHIND ME. THEY ALL SAW AND HEARD THE BLOW OUT. I HAD MY WIFE AND TWO BOYS IN THE CAR. I AM SO LUCKY I GOT CONTROL OF THE JEEP. IF I WOULD OF HIT THE BREAK IMMEDIATELY I FEEL THAT WE COULD OF EASILY HAD A ROLL OVER. THE TIRES WERE ALL IN GREAT CONDITION. THE BLOW OUT TOOK OUT MY RIGHT BUMPER. I AM A REGISTERED NURSE AND HAVE WORKED IN THE ER AND HAVE SEEN MANY ROLL OVERS. I WAS AFRAID FOR MY FAMILY AND MYSELF. I HAVE ALSO HAVE WITNESS A ROLL OVER MYSELF. *TR

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed May 5, 20095,514 milesFL

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE STOPPED AT A RED LIGHT, THE VEHICLE BEGAN TO SHAKE AND LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE PCM PROGRAMMED. THE PCM DID NOT STOP THE SHAKING; HOWEVER, THE VEHICLE NO LONGER JERKED FORWARD. THE VEHICLE HAS BEEN AT THE DEALER FIVE TIMES FOR THE SHAKING ISSUE, BUT THEY CANNOT REMEDY THE FAILURE. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE SHAKING AND JERKING ALMOST CAUSED A CRASH. THE CURRENT MILEAGE IS 11,700 AND FAILURE MILEAGE WAS 5,514. UPDATED 6/4/09 *CN THE REAR VIEW MIRROR WAS OUT OF FRAME, THE ENGINE HAD A ROUGH IDLE AND IT FELT AS THOUGH IT WAS GOING TO STALL. UPDATED 06/09/09.*JB THE CONSUMER SHE AND HER HUSBAND WERE DISPLEASED WITH THE ARBITRATION BOARDS' DECISION. THE CONSUMER STATED THE VEHICLE WOULD SURGE FORWARD AND VIBRATE WHEN AT A STOP AND WOULD FEEL AS THOUGH THE VEHICLE WOULD STALL, EVEN MORE WITHOUT THE AIR CONDITION TURNED ON. THE EXPLANATION THE CONSUMER WAS GIVEN THAT THE AIR CONDITION WILL CYCLE ON AT THE SAME TIME THE COOLING FANS WHICH WAS SAID TO CAUSE THE PROBLEM. UPDATED 11/02/09.

Equipment
Filed Apr 18, 2009250 milesCA

THE CAR CAME WITH AN IPOD CONNECTOR LOCATED IN THE GLOVE BOX. THIS FEATURE WAS NOT AN UPGRADE THAT I PURCHASED AFTER I BOUGHT THE CAR, IT WAS A FEATURE THAT CAME WITH THE CAR. THIS FEATURE WAS ALSO A FEATURE THAT WAS VERY IMPORTANT TO ME AND ONE OF THE SOLE REASONS I PURCHASED THIS EDITION OF THE JEEP. ABOUT TWO AFTER THE CAR MY ENTIRE UCONNECT SYSTEM WAS IN OPERABLE AND SO WAS THE IPOD CONNECTOR. I TOOK MY CAR INTO THE SOUTH BAY JEEP DEALER NEAR MY HOME LOCATED IN TORRANCE, AND THEY RESOLVED IT. ABOUT TWO WEEKS LATER THE UCONNECT SYSTEM WENT OUT AGAIN. I BROUGHT IT IN TO THE LOCAL JEEP DEALER AND THEY RESOLVED THE PROBLEM. ANOTHER TWO WEEKS AFTER THE SECOND TIME THE UCONNECT SYSTEM WENT OUT AGAIN. AT THIS POINT I WAS VERY UPSET AT THIS IS A BRAND NEW CAR, LESS THAN TWO MONTHS OLD AND I HAVE ALREADY BROUGHT IT IN THREE TIMES. LITTLE DID I KNOW THAT I WOULD SOON BE BRINGING MY CAR IN EVERY TWO WEEKS TO GET THIS SITUATION RESOLVED. AFTER 3 MONTHS OF CONTINUOUS TRIPS TO THE SOUTHBAY JEEP DEALER THEY FINALLY RESOLVED MY ISSUE WITH THE UCONNECT SYSTEM. HOWEVER, THEY HAVE YET TO RESOLVE MY ISSUE WITH THE IPOD CONNECTOR IN THE GLOVE BOX. SINCE I HAVE PURCHASED THE CAR I HAVE BROUGHT IT INTO THE SERVICE DEALER OVER 10 TIMES TO RESOLVE THIS ISSUE. ITS BEEN 10 MONTHS SINCE I PURCHASED THE CAR AND THIS FEATURE HAS NOT WORKED SINCE I BOUGHT THE CAR. I HAVE SOUGHT THE ATTENTION OF DAVE DRISCOLL, SERVICE MANAGER AT SOUTHBAY JEEP AND HE HAS INFORMED ME THAT HE HAS DONE EVERYTHING IN HIS CAP

Structure › Body › Bumpers
Filed Apr 1, 20095,971 milesCA

08/JEEP /GRAND CHEROKEE/4 DOOR WAGON, LOWER BUMPER IS FALLING OFF, IT HAS BEEN REPLACED TWO TIMES AND REPAIRED SEVERAL TIMES AT LEAST FOUR TIMES. I AM AT THE POINT I AM SCARED TO DRIVE THE CAR AFRAID THAT THE BUMPER WILL FALL OFF AND CAUSE A ACCIDENT. I DO NOT WANT TO CAUSE SOMEONE TO GET HURT. *TR

Engine and Engine Cooling › Engine
Filed Jan 21, 20092,355 milesCA

IT WOULD NOT ROLL DOWN. TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE UNEXPECTEDLY STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESTARTED AFTER THE FIRST ATTEMPT. THE GEAR SHIFTER WAS PLACED INTO DRIVE AND THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THERE WAS NO RESPONSE. THE CONTACT MADE SEVERAL ATTEMPTS BEFORE THE VEHICLE WAS ABLE TO BE DRIVEN AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, THE GEAR SHIFTER WAS STUCK IN PARK AND WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 2,355. UPDATED 3/3/09 *CN THE CONSUMER HAD DIFFICULTY GETTING THE VEHICLE THEVEHICLE OUT OF GEAR. THE LEFT FRONT WINDOW DID NOT FUNCTIN PROPERLY. UPDATED 03/04/09. *JB

Unknown or Other
Filed Dec 24, 20085,300 milesNV

SUDDEN ACCELERATION/ LOSS OF BRAKES. VEHICLE ACCELERATED TO FULL THROTTLE WHILE ENTERING FROM FREEWAY ONRAMP. THE DRIVER TOOK FOOT OFF ACCELERATOR AND VEHICLES ACCELERATOR PEDAL CONTINUED TO MOVE DOWNWARD TO FULL THROTTLE AND WOULD NOT DECELERATE AFTER AN ATTEMPT TO "PUMP" THE ACCELERATOR PEDAL TO TRY AND GET THE PEDAL TO RELEASE. THE AUTOMOBILE WAS THEN PUT IN NEUTRAL AND THE ENGINE WOULD NOT SLOW DOWN IN" RPM'S". THE BRAKES WERE APPLIED AND AN ATTEMPT WAS MADE TO STOP THE VEHICLE AND THE BRAKES WERE NOT FUNCTIONING PROPERLY WITH THE AUTOMOBILE COMING TO A VERY LONG AND SLOW STOP WHITE TRYING TO MANEUVER THE AUTOMOBILE TO THE SIDE OF THE ROAD. ONCE THE VEHICLE WAS BROUGHT TO A STOP THE MOTOR WAS STILL AT AN EXTREME "RPM" LEVEL. THE MOTOR WAS TURNED OFF AT THE IGNITION SWITCH AND THE ENGINE FINALLY STOPPED RUNNING. AFTER SITTING AT THE SIDE OF THE ROAD FOR SOMETIME THE VEHICLE WAS RESTARTED AND DRIVEN TO A SAFE LOCATION WHERE THE DRIVER LET THE VEHICLE SIT FOR AN HOUR OR TWO AND RESTARTED FOR THE FINAL DRIVE HOME(ABOUT FIVE MILES). THE VEHICLE WAS TAKEN TO THE DEALERS SERVICE DEPARTMENT THE NEXT BUSINESS DAY. THE DEALER RAN A SCAN ON THE VEHICLE AND DIAGNOSED THAT THE EVENT OCCURRED AS STATED. THE DEALER CONSULTED CHRYSLER SERVICE CENTER AND WERE RECOMMENDED TO REPLACE THE THROTTLE AND BRAKE MODULES FOR THE SUDDEN ACCELERATION AND BRAKING PROBLEMS. THE VEHICLE PARTS ARE AT THE DEALER WITH THE VEHICLE. THE VEHICLE WAS TEST DRIVEN BY THE DEALER AND THE CUSTOMER WAS TOLD THE VEH

Equipment
Filed Dec 3, 200885,000 milesTN

I HAVE JUST TAKEN OWNERSHIP OF A 2003 JEEP GRAND CHEROKEE LIMITED WITH 85,000 MILES ON IT AND AFTER A FEW MONTHS, THE PASSENGER SIDE HEAT WENT OUT AND SOON AFTERWARD THE DRIVER SIDE HEAT WENT OUT TOO. MY WIFE AND I TOOK THE JEEP UP TO A JEEP DEALERSHIP AND WE WERE TOLD WE WERE GOING TO HAVE TO PAY A LITTLE OVER $1,000 TO GET IT FIXED. THEY TOLD US THE BLEND-DOOR ACTUATORS WENT OUT AND THAT IT WAS A VERY COMMON PROBLEM ON JEEP GRAND CHEROKEES RANGING FROM 1999-2004. WE ARE CURRENTLY GETTING THE PROBLEM FIXED AND ARE EXTREMELY UPSET THAT THERE HAS NOT BEEN A RECALL FOR THIS VERY COSTLY ISSUE. WHAT'S EVEN WORSE IS THE FACT THAT IF WE CONTINUE TO OWN THE JEEP, WE HAVE BEEN TOLD TO EXPECT THIS PROBLEM AGAIN IN ROUGHLY 50,000 MILES. *TR

Structure
Filed Nov 29, 2008ME

THERE IS A LARGE GAP IN THE INSTRUMENT CLUSTER ON THE SURFACE OF THE DASHBOARD. UNDER MOST LIGHTING CONDITIONS, EXCEPT FOR COMPLETE DARKNESS, THERE IS A PRONOUNCED REFLECTION THAT CAUSES A DISTRACTION FOR THE DRIVER. THE REFLECTION EXTENDS THROUGH THE DRIVERS LINE OF SIGHT UP THE MIDDLE OF THE WINDSHIELD. *TR

Engine and Engine Cooling
Filed Nov 27, 20082,500 milesVA

PROBLEM #1: 11/15/08, 1800-1900HR, DRIVING 65MPH INTERSTATE IN MARYLAND AFTER HEAVY RAIN. NO WARNING: HEADLIGHTS OUT, ENGINE STOPPED, DASHBOARD MOSTLY DARK. RADIO STAYED ON. HIT 4-WAY FLASHERS, DROVE TO SIDE OF ROAD. ENGINE RESTARTED EASILY. CAR HAD 2500 MILES ON ODOMETER. PURCHASED NEW 8/25/08. JEEP DEALER UNABLE TO FIND FAULT CODE OR REPLICATE PROBLEM. 2ND PROBLEM: HORN ONLY WORKS WITH HEAVY PRESSURE FROM FIST. DEALER HAS REPLACED HORN PAD TWICE AND SWITCH ONCE. *TR

Electrical System
Filed Oct 27, 200817,250 milesFL

I WAS DRIVING MY '08 JEEP GRAND CHEROKEE LAREDO AND DRIVING ON AN ON-RAMP TODAY TO GET ON THE FREEWAY GOING ABOUT 35MPH, WHEN ALL OF THE SUDDEN I LOST ALL OF THE ELECTRIC IN MY JEEP. THE RADIO WENT OUT, THE ODOMETER AND TEMP/COMPASS WENT BLANK, AND I LOST THE POWER STEERING. LUCKILY I WAS ABLE TO STEER IT OVER TO THE SIDE. I THEN TURNED IT OFF AND BACK ON AND THERE DIDN'T SEEM TO BE ANY PROBLEMS. I DROVE IT ANOTHER HOUR AND HALF HOME AND DIDN'T HAVE ANY OTHER ISSUES. NO CHECK ENGINE LIGHT OR WARNING LIGHTS CAME ON AT ANY TIME I TOOK IT TO THE JEEP DEALER, HOWEVER THEY CLAIMED THEY COULD NOT FIND ANY ISSUES. *TR

Engine and Engine Cooling › Engine
Filed Sep 20, 20084,204 milesMD

2008 JEEP GRAND CHEROKEE DIESEL 4X4. POWER LOSS, HESITATION, MOSTLY HAPPENS AT LOW SPEEDS AND GETS PROGRESSIVELY WORSE. THE VEHICLE IDLES FINE, THEN WHEN YOU STEP ON THE ACCELERATOR TO MOVE OUT INTO TRAFFIC IT SPUTTERS AND DOESN'T PROCEED AS EXPECTED. VERY SERIOUS SAFETY ISSUE ESPECIALLY SINCE THE COMPUTER SEES NO CODES SO THE DEALER DOESN'T KNOW WHERE TO START LOOKING. IT DOESN'T DO IT ALL THE TIME AND IT'S IMPOSSIBLE TO DETERMINE WHEN IT WILL DO IT. *TR

Engine and Engine Cooling
Filed Sep 8, 20088,000 milesNY

I WAS HEADING HOME 8/14/08 6PM WHEN A TORRENTIAL DOWNPOUR TOOK PLACE. I ENTERED FLOODED STREET, OTHER CARS WERE PASSING THROUGH. IN ABOUT 8 INCHES OF WATER THE CAR STALLED. WHEN I TRIED TO RESTART IT STARTED TO SMOKE AND SMELLED LIKE SOMETHING BURNING. I ABANDONED THE CAR AND HAD IT TOWED TO THE DEALER. THE DEALER SAID THE CAR WAS TOTALED. THE INSURANCE COMPANY CONFIRMED. THE ADJUSTER ASKED ME IF I HAD THE AIR CONDITIONER ON AND WHEN I SAID YES HE SAID THAT IS WHAT SUCKED WATER INTO THE ENGINE AND CAUSED THE PROBLEM . THE CAR WAS THE LIMITED 5.7 HEMI ENGINE. THE AUTO IS "TRAIL RATED" AND HAS THE EMBLEM TO PROVE IT, STRANGE FOR A TRAIL RATED AUTO TO BE TOTALED IN 8 INCHES OF WATER. ALL THE TIME I WAS STUCK IN THE FLOODED STREET OTHER VEHICLES, SEDANS, SUVS AND TRUCKS CONTINUED TO GO THROUGH THE WATER WITHOUT INCIDENT. THE VEHICLE HAD 8000 + MILES AND WAS LEASED ON NOVEMBER 26, 2007. THERE WAS WATER IN THE AIR FILTER AND I ASSUME IN THE ENGINE AND SEVERAL MODULES WERE BURNT OUT. THE CAR WAS A TOTAL LOSS. *TR

Engine and Engine Cooling
Filed Aug 22, 200844,000 milesPA

2006 JEEP GRAND CHEROKEE LTD 5.7 HEMI WITH 44,000 MILES. CAR HAS FELT SLUGGISH A FEW TIMES TO THE POINT OF ALMOST SHUTTING DOWN. YESTERDAY AS I WAS DRIVING, MY CHECK ENGINE LIGHT TURNED ON BUT I WAS ABLE TO CONTINUE WITHOUT ANY INCIDENTS. *TR

Engine and Engine Cooling
Filed Jun 25, 20082,042 milesMN

RE: 2008 JEEP GRAND CHEROKEE OVERLAND EDITION PURCHASED IN SEPT OF 07. WITHIN THE FIRST MONTH AND 4 TIMES SINCE I HAVE HAD A LOSS OF POWER TO THE VEHICLE WHILE DRIVING. IT HAS BEEN TO THE DEALER SEVERAL TIMES FOR "REPAIR AND CORRECTION, BUT THE PROBLEM KEEPS HAPPENING. THE DEALER IS NOW AT A LOSS AS TO HOW TO REPAIR THIS ISSUE. THEIR SOLUTION SEEMS TO BE THAT I SHOULD PULL OFF TO THE SIDE OF THE ROAD WHEN I FEEL THE POWER FAILING, SHUT OFF THE CAR AND THEN RESTART IT TO RESET THE COMPUTER. THEY HAVE TOLD ME THAT THE ISSUE IS BECAUSE THE ACCELERATOR AND THE COMPUTER STOP COMMUNICATING. THIS IS NOT SAFE AND IT IS NOT RIGHT. THANK YOU. *TR

Electrical System
Filed May 14, 200810,800 milesNJ

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO MAKE A LEFT TURN AT 20 MPH, THE VEHICLE STALLED IN MID TURN. THE POWER STEERING AND BRAKES FAILED AS WELL. THE CONTACT WAS UNABLE TO SLOW THE VEHICLE DOWN AND CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL THE VEHICLE COASTED TO A COMPLETE STOP. THE CONTACT NEARLY STRUCK TWO CHILDREN AND A TREE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT BELIEVES THAT HIS VEHICLE IS EXPERIENCING THE SAME FAILURE AS NOTED IN NHTSA CAMPAIGN ID NUMBER 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER); HOWEVER, THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 10,800 AND CURRENT MILEAGE WAS 10,840.

Visibility › Windshield
Filed Mar 25, 2008160 milesWI

A FEW WEEKS AGO I PURCHASED A 2008 JEEP GRAND CHEROKEE. THE MECHANICALS ARE FINE. BUT THERE IS A VERY PRONOUNCED REFLECTION OF THE CURVED DASH IN THE WINDOW WHICH IS EXACTLY IN THE LINE OF VISION. IT IS EXTREMELY DISTRACTING, IF NOT DANGEROUSLY INTRUSIVE. IT COULD BE EASILY FIXED IF THEY DECREASE THE SIZE OF THE "GUTTER" AROUND THE CURVED AREA ABOVE THE ODOMETER. I HAVE NEVER SEEN SUCH A PRONOUNCED REFLECTION AND IN SUCH A CRITICAL LOCATION, AND IT SHOULD BE CONSIDERED A SEVERE DESIGN DEFECT. IT IS PRONOUNCED BOTH ON SUNNY AND CLOUDY DAYS. *TR

Power Train › Automatic TransmissionCrash
Filed Mar 19, 20082,511 milesNY

TL*- THE CONTACT LEASES A 2008 JEEP CHEROKEE 4X4. WHILE PULLING INTO A PARKING GARAGE THE VEHICLE WOULD NOT ACCELERATED, INSTEAD IT WENT INTO REVERSE. SHE WAITED A FEW MINUTES THEN WHEN SHE TRIED TO PROCEED FORWARD THE VEHICLE CONTINUED IN REVERSE THEN JERKED AND STRUCK THE PRECEDING VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, WHO WASN'T ABLE TO DIAGNOSE THE FAILURE. THE DEALER STATED NOTHING WAS WRONG AND IT MIGHT HAVE BEEN DRIVER ERROR. A POLICE REPORT WAS TAKEN BY THE WHITE PLAINS POLICE DEPARTMENT REPORT NUMBER 08-10826. THE CURRENT AND FAILURE MILEAGE WERE 2,511.

Electrical System › Instrument Cluster/Panel
Filed Mar 12, 2008100 milesNY

TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THERE IS A HALF MOON CUTOUT ON THE DASHBOARD AND DRIVER SIDE. THE LINE REFLECTS VERTICALLY ON BOTH SUNNY AND CLOUDY DAYS. THE CONTACT STATED THAT THE GLARE FROM THE LINE AFFECTS HIS DRIVING AND COULD RESULT IN A CRASH. THE CURRENT MILEAGE WAS 7,000 AND FAILURE MILEAGE WAS 100.

Steering
Filed Mar 8, 2008500 milesNY

STEERING IS EXTREMELY LOOSE CAUSING THE VEHICLE TO DRIFT INTO DIFFERENT LANES. THE STEERING THEN TIGHTENS BACK UP. THIS HAPPENS UPON START UP OF THE VEHICLE. *TR

Power Train › Automatic Transmission
Filed Feb 20, 20081,332 milesPA

VEHICLE WAS PURCHASED ON 12/31/07. IN TWO SEPARATE OCCASIONS, THE VEHICLE'S TRANSMISSION GETS STUCK AND DOESN'T CHANGE GEARS. CAR AT BOTH TIMES WAS DRIVEN AT 40 MILES PER HOUR. WHEN ACCELERATED, THE VEHICLE'S SPEED WOULD NOT INCREASE, RENDERING THE CAR UNDRIVEABLE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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