Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
CHECK ENGINE LIGHT PROBLEM - THE LIGHT COMES ON MOST OF THE TIME. I HAVE TAKEN THE CAR TO SEVERAL MECHANICS BUT THEY HAVE BEEN UNABLE TO FIND OUT WHAT THE PROBLEM IS. I THINK THIS STARTED AFTER I GOT A NEW BATTERY. CAR RUNS OTHERWISE OK. *TR
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WAS UNABLE TO START. THE CONTACT HAD TO TURN THE KEY TO THE OFF POSITION AND THEN TO THE ON POSITION IN ORDER TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,500. UPDATED 3/12/15*CN ....UPDATED 04/15/15 *BF UPDATED 04/16/15*JB UPDATED 9/18/2017*CN
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS AND THE REMEDY WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL-THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECENTLY RECEIVED NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/04/15*LJ UPDATED 9/13/2017*CN
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CONTACT ALSO STATED THAT THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
THIS VEHICLE HAS BEEN TO THE DEALER AND CORPORATE HAS BEEN NOTIFIED. THE SITUATION STARTS WHEN THE WEATHER IS BELOW FREEZING OR SNOWING THEN TURNS TO RAIN. THE SUNROOF DRAIN DOES NOT WORK PROPERLY CAUSING WATER TO POUR OUT OF THE CENTER CEILING MAP LIGHTS,THE GARAGE DOOR CONTROL PANEL, THE DRIVER SIDE COLUMN, AND THE HANDLE TO GET INTO THE VEHICLE. THIS CAUSES A MAJOR DISTRACTION WHILE DRIVING AND ALSO CAN CAUSE SEVERE ELECTRICAL DAMAGE, WATER DAMAGE TO THE INTERIOR AND MOLD/MILDEW BUILD UP. . CORPORATE CLAIMS THEY KNOW NOTHING ABOUT THIS SITUATION HOWEVER CURRENTLY THERE IS A CLASS ACTION LAWSUIT VS CHRYSLER CORPORATION REGARDING THIS ISSUE WITH MANY DIFFERENT MODELS WITH THE SAME ISSUE. THIS SITUATION ONLY OCCURS DURING THE EXTREME COLD WEATHER CHANGE AND PRECIPITATION. THE DEALER AND JEEP HAVE NO ANSWER TO RECTIFY THIS PROBLEM. *TR
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. TH MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 87,000.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION ONCE THE VEHICLE WAS SHUT OFF. IN ADDITION, THE VEHICLE FAILED TO RESTART. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING VEHICLE SUDDENLY STALLED WOULDN'T RESTART FOR SEVERAL TRIES THEN FINALLY DID. NEVER STALLED AGAIN UNTIL RECENTLY. SOMETIMES IT STARTS IN NEUTRAL OTHER TIMES IT HAS TO BE PUT IN PARK. UPON RESTART VEHICLE DRIVES AS IF NOTHING HAS EVER HAPPENED. IT NOW STALLS AT IDLE OR WHEN ACCELERATING OR EVEN WHILE DRIVING AT A STEADY RATE OF SPEED. I HAVE BEEN PAYING CLOSE ATTENTION TO THE KEY POSITION AND IT SEEMS NORMAL IN THE ON POSITION AND DOESN'T SEEM TO BE THE REASON BEHIND THIS ERRATIC STALL SITUATION. NUMEROUS ACCOUNTS OF SIMILAR SITUATIONS HAVE BEEN NOTED HERE AND ON OTHER WEBSITES. I KEEP MY VEHICLE WELL MAINTAINED AND TUNED, IT RUNS GREAT. MANY TIMES WEEKS OR MONTHS GO BY WITHOUT ANY STALLS. *TR
THE 5.7 LITER HEMI MOTOR IN ALL CHRYSLER VEHICLES HAVE THIS SIMILAR ISSUE. THE DRIVER SIDE EXHAUST MANIFOLD BOLTS BREAK AND AN EXHAUST LEAK SPUTTERS OUT OF THE DRIVER SIDE ENGINE COMPARTMENT. I SPOKE TO SEVERAL MECHANICS AND CHRYSLER SERVICE TECHNICIANS AND THEY ALL CONFIRM IT IS A COMMON REPAIR. I HAVE ALSO SEEN NUMEROUS COMPLAINTS ONLINE. THE COST TO REPLACE THE MANIFOLD AND DRILL OUT THE BROKEN BOLTS IS AROUND $700.00. ALTHOUGH THIS IS NOT A SAFETY ISSUE I STILL BELIEVE IT SHOULD BE RECALLED INSTEAD OF THE MANUFACTURER PASSING THE BILL TO THE CONSUMER. IT OCCURS TO NEARLY ALL 5.7 LITER HEMI ENGINES AT SOME POINT. *TR
DRIVING ON HIGHWAY 91 SOUTH CHECK BATTERY LIGHT CAME ON THEN CHECK ENGINE AND THEN ALL WARNING LIGHTS ILLUMINATED. THEN SPEEDOMETER, LIGHTS AND ENGINE SHUT OFF SHORTLY AFTER AT 65 MPH. . .VERY DANGEROUS HAD TO COAST TO THE SIDE OF THE HIGHWAY WITH HEAVY WEEKEND TRAFFIC. TOWED JEEP TO CHRYSLER DEALER WHERE THEY GOT CODE B229 AND B1A35. DEALER REPLACED WIN MODULE(IGNITION) AND NEW KEYS. SEEMS TO BE RUNNING OKAY AT THE MOMENT. HAD TO PAY DEALER ALMOST $800. TO RECTIFY NOT TO MENTION THE TOWING AND RENTAL COSTS. THIS ITEM SHOULD BE RECALLED AND WE SHOULD BE REIMBURSED! *TR
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR 60 DAYS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION SEVERAL TIMES AND THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN FIVE TIME. MULTIPLE PARTS PERTAINING TO THE IGNITION SWITCH WERE REPLACED. THE CONTACT STATED THAT THE WIN MODULE WAS REPLACED, THE KEY WAS REPLACED, AND THE BATTERY VOLTAGE WAS CHECKED. THE DEALER CYCLED THE KEY WITHIN THE WIN MODULE AND IT WAS FOUND TO BE FAULTY. THE DEALER REPROGRAMMED THE WIN AND THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE KEY CONTINUED TO GET STUCK AND THERE WAS A CLICKING NOISE UPON RELEASING THE KEY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE SHIFT ASSEMBLY INDICATING THAT THE SHIFT ASSEMBLY WAS NOT RELEASING FROM THE SOLENOID. THE CONTACT TURNED THE KEY INTO AN OFF POSITION IN PARK AND TURNED IT ON. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,581. UPDATED 01/21/15*CN
AS I WAS ABOUT TO EXIT THE FREEWAY ONTO EXIT RAMP I HEARD A CLICK AND THE VEHICLE JUST TURNED OFF. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. FOUR TIMES PRIOR BUT AT MUCH LOWER SPEEDS....PARKING LOT SPEEDS. I ALSO SEEM TO BE HAVING A PROBLEM AT TIMES WHEN I START THE VEHICLE. IT JUST TURNS OFF. I HAVE TAKEN THE VEHICLE IN TO THE DEALER TWICE AND THEY HAVE RUN ALL THE DIAGNOSTICS BUT HAVE BEEN UNABLE TO IDENTIFY A PROBLEM. *TR
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ENGINE SUDDENLY DIES AT HIGHWAY SPEED. WITH GREAT DIFFICULTY I MANAGED TO GET TO THE BREAKDOWN LANE. CAR STARTED RIGHT UP. SECOND TIME SIMILAR HAS HAPPENED. *TR
MY JEEP TURNED OFF WHILE DRIVING ON THE HIGHWAY. I HAD TO PUT THE JEEP IN NEUTRAL AND RESTART IT. THIS HAS HAPPENED ABOUT 9 OR 10 TIMES. IT HAPPENS RANDOMLY AND INFREQUENTLY. NOT SURE WHAT THE PROBLEM IS BUT IT IS DEFINITELY SCARY WHEN IT HAPPENS. ALSO THE KEY FELL OUT OF THE IGNITION ONCE, THE CAR REMAINED RUNNING. *TR
VEHICLE WOULD DIE UNEXPECTEDLY AND NOT RESTART UNTIL TRANSMISSION WAS PUT IN PARK POSITION. SEVERAL INCIDENTS IE STOPPED AT LIGHT, ACCELERATION TO TURNPIKE, SLOW STREET DRIVING THIS WOULD DISABLE STEERING AND CREATE DIFFICULT BRAKING. *TR
MY ENGINE HAS SHUT DOWN AND THE ELECTRICAL SYSTEM POWERED DOWN WHILE DRIVING MANY TIMES (MORE THAN 60 TIMES IN THE LAST 3 YEARS). THIS HAS HAPPENED AT MANY SPEEDS BETWEEN 0 (STANDING STILL) AND 60 MPH. WHEN THE VEHICLE SHUTS DOWN, STEERING BECOMES VERY DIFFICULT AND BRAKES WORK TO A MINIMUM. I'VE TAKEN MY GRAND CHEROKEE TO THE JEEP AGENCY MANY TIMES, AND THEY KEEP SAYING THAT NOTHING IS WRONG WITH IT. ONLY ONCE THEY TOLD ME IT WAS AN OXYGEN CENSORED, WHICH THEY CHANGED, BUT THE PROBLEM PERSISTED CONSTANTLY. THIS IS A VERY DANGEROUS SITUATION AS THE VEHICLE CAN BECOME VERY DIFFICULT TO CONTROL AT WHICH SPEEDS I BOUGHT MY JEEP GRAND CHEROKEE 2008 IN MEXICO CITY. *TR
I FILED MY SECOND COMPLAINT ON 07/14/2014 COMPONENT(S): ELECTRONIC STABILITY CONTROL , UNKNOWN OR OTHER DATE OF INCIDENT: 06/28/2014 NHTSA ID NUMBER: 10610308 ON 10/22 I TRANSFERRED MY JEEP TRANSMISSION INTO NEUTRAL TO TOW BEHIND OUR RV. WHEN I TOOK MY FOOT OFF THE BRAKE THE JEEP ELECTRONIC FDCM THREW IT INTO 4WD AND IT LURCHED FORWARD ALMOST HITTING OUR RV AND MY HUSBAND WHO WAS WORKING ON HOOKING UP THE VEHICLE. I WARNED YOUR OFFICE IN JANUARY AND AGAIN IN JULY THAT THIS WAS A SAFETY ISSUE BUT HAD NO IDEA IT COULD DO THIS!! I WAS CONCERNED ABOUT NEEDING 4WD AND NOT HAVING IT. NOW I AM CONCERNED ABOUT OUR PHYSICAL SAFETY. NOTHING HAS BEEN DONE TO MAKE CHRYSLER FIAT STEP UP, OWN UP THE N23 DEBACLE THAT CAUSED THIS ISSUE AND FIX IT. THEY MUST BE HELD ACCOUNTABLE AND FIX THIS BEFORE SOMEONE IS INJURED OR KILLED. PLEASE DO NOT IGNORE THIS COMPLAINT AND JUST ANOTHER JEEP OWNER COMPLAINING ABOUT THE N23 RECALL. THIS IS A SERIOUS SAFETY ISSUE!!!! *TR
PURCHASED USED VEHICLE FROM DEALER. THAT EVENING WHILE DRIVING AT SPEED (35 MPH), MY DASH FLASHED, WENT DEAD AND ENGINE STALLED, LOST STEERING AND BRAKES. THE OIL LIGHT LIT AND WAS ONLY LIGHT ON DASH. PULLED OVER TO SIDE OF ROAD, AFTER SHIFTING TO PARK, IT RESTARTED AND DROVE NORMALLY. NEXT MORNING UPON STARTING THE CHECK ENGINE LIGHT CAME ON. DROVE TO WORK, PARKED, CALLED DEALER. UPON ENTERING VEHICLE AGAIN, USED REMOTE START, BUT WHEN I INSERTED KEY, IT DIED. CYCLED KEY AGAIN AND STARTED. RETURNING TO DEALER, UPON EXITING FREEWAY, IT DIED AGAIN AT ROUGHLY 30 MPH. THIS TIME A LOUD CLUNK SOUND OCCURRED AND THE SAME STALLING ISSUE, COUPLED WITH NO BRAKES OR STEERING OCCURRED. AFTER SHIFTING TO LARK AND CYCLING HEY, IT STARTED IMMEDIATELY. DEALER DIAGNOSED IT AS A "AUTOSTART RELAY SWITCH" OVERHEATING AND BURNING OUT. REPLACED SWITCH, CHECK ENGINE LIGHT DISAPPEARED, AND VEHICLE DROVE NORMALLY ALL NIGHT. THIRD DAY OF OWNERSHIP, WHILE AT A STOPLIGHT, A LOUD CLUNK SOUND, COUPLED WITH JERKING MOTION OCCURRED. I ACTUALLY LOOKED AT REAR WINDOW BECAUSE I THOUGHT I WAS REAR ENDED, UNTIL I REALIZED MY DASH WAS DEAD EXCEPT FOR SAME OIL LIGHT. CAR WAS STALLED. PLACED IN PARK, CAR STARTED IMMEDIATELY. SO FAR I'VE HAD CAR 3 DAYS AND IT'S HAPPENED EVERYDAY. GLAD I JUST DROPPED CLOSE TO 20K ON A JEEP THAT MAY KILL ME. *TR
* WHILE DRIVING 25 MPH, THE HEADLIGHTS WOULD NOT ILLUMINATE THE ROAD PROPERLY. THE HEADLIGHTS LEVELING WAS NOT WORKING AND THE HEADLIGHTS SHOWN ABOUT 25 FEET INFRONT OF THE CAR AND WOULD NOT RAISE UP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE HEAD LIGHT LEVELING SENSOR SHOWED A FAULT CODE THAT IT HAD FAILED BUT IT WAS NOT ACTING UP WHEN THEY CHECKED IT OUT. THEY SAID BRING IT BACK WHEN IT FAILS CONSTANTLY. IT IS NOW FAILING CONSTANTLY. HAVE NOT TAKEN IT BACK TO THE DEALER YET. *TR
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 50 MPH, ALL OF THE WARNING LIGHTS ON THE DASHBOARD FLASHED. ALSO, THE CONTACT MENTIONED THAT THE BRAKE LIGHT, HEAD LIGHTS, RADIO AND THE DRIVER SEAT FAILED TO OPERATE PROPERLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,379.
HAD THE N23 RECALL DONE ON OCT 7/14. THE NEXT DAY WHILE DRIVING LOW SPEED, THE VEHICLE COMPLETELY SHUT DOWN, WITHOUT NOTICE OR WARNING. RADIO STAYED ON. DASH LIGHTS COMPLETELY BLANK. POWER STEERING GONE, POWER BRAKES GONE. THIS HAPPENED TWICE IN SAME DAY. IN FIRST INCIDENT, MANAGED TO SLOWLY GET VEHICLE OVER ON SHOULDER, PUT IN PARK AND RESTART. SECOND INCIDENT, SHUT DOWN ON BUSY CITY ROAD AT LOW SPEED WHILE DRIVING, STOPPED, PUT IN PARK AND RESTARTED IMMEDIATELY. VEHICLE BACK AT DEALER TODAY! WISH I HAD NEVER DONE THE RECALL WORK! NO PROBLEMS AT ALL BEFORE THAT. *TR
WHEN DRIVING MY 2008 JEEP WITH ONLY 40,000 MILES MY CAR STALLED OUT. THE CAR COMPLETELY TURNED OFF DISABLING BREAKING, STEERING AND MAKING MY GEARS UNABLE TO MOVE. THE CAR CONTINUED TO DRIVE LEAVING ME HELPLESS IN STOPPING THIS MOVING VEHICLE. I FINALLY HAD TO WITH A MY STRENGTH PUNCH THE GEAR INTO PARK WHERE MY CAR THEN FINALLY STOPPED MOVING. I WAS ONLY GOING 20 MPH BUT IMAGINE WHAT COULD OF OCCURRED IF I WAS ON A HIGHWAY, THIS LETTER WHICH HAVE A MUCH DIFFERENT TONE. I TRIED CALLING JEEP TO EXPLAIN WHAT OCCURRED NOT ONLY BECAUSE I FELT THEIR CAR FAILED AND THEY SHOULD PAY FOR MY EXPENSES ON THEIR FAILED PART, BUT ALSO TO NOTE IT FOR A RECALL. I HAVE RESEARCHED AND SEE THAT I AM NOT THE ONLY ONE THAT HAS EXPERIENCED THIS OCCURRING WITH THIS JEEP. THIS IS VERY DANGEROUS AND THERE SHOULD BE IMMEDIATE RECALLS SO NO ONE GETS HURTS AS THIS IS A VERY SERIOUS PROBLEM AND I AM LUCKY MY OUTCOME DID NOT END IN A WORSE WAY! *TR
KEY WILL NOT RELEASE FROM IGNITION AFTER DRIVING OR ENGAGING THE TRANSMISSION. *TR
INCIDENT 1 (9/23/2014): DRIVING AT 25MPH IN A STRAIGHT LINE WHEN THERE WAS A LOUD "CLUNK" SOUND AND THE ENGINE SHUT DOWN WITH SEVERAL DASHBOARD WARNING LIGHTS LIT. LOSS OF POWER STEERING AND POWER BRAKING. WAS ABLE TO PULL VEHICLE TO A SIDE STREET AND COME TO A COMPLETE STOP. UPON PLACING THE VEHICLE IN PARK AND TURNING THE IGNITION TO THE OFF POSITION, WAS ABLE TO RESTART THE VEHICLE AND RESUME TRIP. NO DASHBOARD WARNING LIGHTS REMAINED LIT, NO OTHER ISSUES DRIVING. INCIDENT 2 (9/30/2014): DRIVING LESS THAN 5MPH IN A PARKING LOT. VEHICLE STALLED WITHOUT LOUD CLUNK WITH SEVERAL DASHBOARD WARNING LIGHTS LIT. LOSS OF POWER AND POWER BRAKING. WAS ABLE TO PUT VEHICLE IN NEUTRAL AND CYCLE THE ENGINE OFF AND ON TO RESTART. VEHICLE RESUMED NORMALLY WITH NO DASHBOARD WARNING LIGHTS LIT. PURCHASED VEHICLE USED ON 9/18/2014, SO UNSURE IF THIS HAS BEEN A RECURRING PROBLEM. *TR
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE WINDOWS FAILED TO CLOSE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
VEHICLE HAS HAD A HISTORY OF UNRESOLVED ELECTRICAL ISSUES BEGINNING AT THE TIME OF PURCHASE. IN 2009, THE IGNITION SWITCH BEGAN TO FAIL AND THE KEY FOB WAS REPLACED. DUE TO A VIN NUMBER ISSUE WITH A REPLACEMENT PROGRAM, CHRYSLER REFUSED TO REPLACE THE KEY ASSEMBLIES THOUGH THEY WERE REPLACING IDENTICAL ASSEMBLIES ON OTHER VEHICLES THAT USED THE SAME MODULES. SEVERAL "REPROGRAMMING" HAVE BEEN CONDUCTED TO CLEAR PROBLEMS. SPECIFIC ISSUES INCLUDE: 1. ERRATIC BEHAVIOR OF ELECTRICAL SYSTEM THAT STEMS FROM THE OPERATION OF THE IGNITION SWITCH. FOR EXAMPLE THE ENGINE WILL START BUT THE VEHICLE WILL BE IMPOSSIBLE TO SHIFT OUT OF PARK AND THE RADIO/NAVIGATION WILL NOT WORK UNTIL YOU JIGGLE THE IGNITION SWITCH AND KEY FOB. 2. CHRONIC FAILURE OF THE ELECTRONIC THROTTLE. YOU CAN BE DRIVING ALONG AT ANY SPEED AND YOU WILL LOSE THROTTLE CONTROL. THIS HAS CAUSED SEVERAL NEAR MISS ACCIDENTS. THE PROBLEM IS ACKNOWLEDGED BY A CHECK ENGINE LIGHT AND LIGHTING OF AN SPECIFIC IDIOT LIGHT ON THE DASH. HOWEVER, THE LACK OF THROTTLE RESPONSE IS VERY DANGEROUS AND CAN BE RESTORED BY ONLY STOPPING THE VEHICLE AND SHUTTING DOWN THE ENGINE SEVERAL TIMES TO RESET THE ELECTRONICS. 3. CHRONIC FAILURE OF THE DEALERSHIP TO ADDRESS PROPER CORRECTION OF THE ELECTRICAL PROBLEMS. VEHICLE WAS COVERED BY A FULL WARRANTY AND AN EXTENDED WARRANTY BUT THESE PROBLEMS WERE NEVER REPAIRED. DUE TO SPORADIC AND RANDOM NATURE OF THE SYSTEMS FAULTS, THE DEALERSHIP REFUSES TO MAKE REPAIRS. 4. DEALERSHIPS UNABLE TO CLEAR CHECK
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
SO THE STARTER HAS BEEN A ISSUE EVER SINCE I BOUGHT THE CAR FROM MY FATHER 2 YEARS AGO. THE KEY SEEMS TO BE THE PROBLEM SINCE I GOT THE STARTER REBUILT. IT JUST DOESN'T START AND WILL TURN OFF AT TIMES FOR NO APPARENT REASON WHICH WOULD SCARE EVERYONE IN THE CAR. I WAS WONDERING IF THERE IS A RECALL BECAUSE THERE SHOULD BE. *TR
MY VEHICLE KEPT STALLING LIKE IT WAS RUNNING OUT OF GAS AND I TOOK IT TO THE JEEP DEALER. THEY KEPT MY CAR FOR A WEEK AND COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT.THEY TOLD ME IT MIGHT BE A FUEL PUMP ISSUE BUT THEY WEREN'T POSITIVE SO THEY ASKED ME TO PICK UP MY CAR AND KEEP A LOG. THE SECOND TIME IT HAPPENED I TOOK IT BACK TO THE DEALER AND THEY KEPT MY CAR FOR 5 WEEKS AND COULDN'T REPLICATE THE ISSUE. THE CUSTOMER SERVICE WAS AWFUL. THEY BASICALLY TOLD ME THEY DIDN'T KNOW WHAT WAS WRONG AND ASKED ME TO PICK UP MY CAR. I PICKED MY CAR UP AND THE FIRST DAY I DROVE IT TO WORK IT LEFT ME STRANDED ON THE HIGHWAY. THE CAR STARTED STALLING OUT AND I COULDN'T MAINTAIN MY SPEED ON THE HIGHWAY. I HAD THE GAS PUSHED ALL THE WAY DOWN AND I WAS BARELY ABLE TO GET UP TO 45 MPH ON A 65 MPH HIGHWAY. I HAD IT TOWED TO A DIFFERENT JEEP DEALER WHICH SAID IT WAS THE TRANSMISSION WHICH I HAD TO PAY TO HAVE FIXED BUT I THINK IT WAS RELATED TO THE FUEL PUMP ISSUE AND THE TRANSMISSION BLOWING UP WAS A RESULT OF THAT NOT BEING FIXED. THE CAR IS STARTING TO HAVE A KNOCKING SOUND WHEN I DRIVE IT AGAIN AND I'M NOT CONVINCED I WON'T BE STRANDED ON THE SIDE OF THE ROAD AGAIN. IT'S COMPLETELY UNACCEPTABLE THAT WHEN I HAD A PROBLEM WITH MY JEEP I TAKE IT TO THE DEALER AND THEY DON'T KNOW WHAT'S WRONG AND CAN'T HELP ME. IF THEY DON'T KNOW, WHO IS SUPPOSED TO KNOW?? I FEEL THAT MY CHILDREN AND I ARE UNSAFE IN THIS CAR. IT'S UNACCEPTABLE THAT A CAR JUST STALLS OUT OF NOWHERE ON A HIGHWAY AND JEEP/CHRYSLER
CAR WOULD NOT START. NEITHER FOB WOULD WORK. CAR WAS IN WRANGELL ALASKA AND HAD TO BE SHIPPED TO BELLINGHAM. CAR IS NOW AT DEALERS. WAS NOT A FOB PROBLEM. ECM, ELECTRONIC CONTROL MODULE? AFTER TWO DAYS WORK WITH TWO MECHANICS, THEY STILL DO NOT KNOW THE PROBLEM, JUST GUESSING. ONLY DEALER CAN WORK/PROGRAM THE CAR COMPUTER. COST OF SHIPPING CAR + HOTELS+RESTAURANTS+TOWING TO AND FROM FERRY++++++ DEALER COST. ALL BECAUSE THE CAR HAS TO BE FIXED AT THE DEALER AND THEY APPARENTLY CAN'T DO IT EITHER. THIS IS GETTING REALLY EXPENSIVE. WHAT IF I HAD BEEN OUT IN THE BOONIES, AWAY FROM PHONE SERVICE IN THE WINTER AND THIS HAD HAPPENED? *TR..UPDATED 09-25-14 *BF
IGNITION WON'T RELEASE KEY. *TR
ON 11-20-13, CAR DIED AT A STOP SIGN AT NORTHBOUND BRADSHAW AT SHELDON IN SACRAMENTO COUNTY, CA. CAR WAS TOWED TO AUTO SHOP IN LOOMIS, CA. SINCE 11-20-13, THIS VEHICLE HAS DIED A TOTAL OF 8 TIMES, AT VARIOUS SPEEDS FROM 0 MPH TO 65 MPH. ON TWO OCCASIONS, I WAS IN THE MIDDLE LANE OF WEST BOUND I-80 NEAR ROCKLIN, CA, GOING APPROXIMATELY 65 MPH. CAR HAS BEEN IN THE SHOP AT AUTONATION CHRYSLER DODGE JEEP RAM IN ROSEVILLE, CA ON SEVERAL OCCASIONS. THE CAR WAS DELIVERED TO AUTONATION ON 9-17-14 (TWO DAYS AGO), AND THEIR SHOP WILL, ONCE AGAIN, TRY TO DETERMINE THE CAUSE OF THE PROBLEM. *TR
THE IGNITION ON MY JEEP WENT OUT OF IT'S NORMAL OPERATING POSITION TO ACC POSITION AFTER THE KEY WAS ACCIDENTALLY BUMPED. THE CAR WAS IN MOTION AT THE TIME. STEERING LOCKED UP AND THE ACCELERATOR WAS DISABLED. AND JUST A FEW DAYS AGO THE SAME THING HAPPENED. THIS TIME MY CAR ROLLED AT A SLOW SPEED INTO ANOTHER CAR DUE TO LACK OF BRAKES. LUCKILY, NO DAMAGE OR INJURIES IN THAT CASE EITHER. I ASSUME THE RECENT RECALL FOR JEEP GRAND CHEROKEES UP TO 2007 FOR THE SAME REASON WILL BE EXTENDED TO THE 2008 MODELS. *TR
THIS JEEP HAD THE N23 RECALL DONE AND I POSTED EARLIER ABOUT THE ONGOING PROBLEMS NOT GOING INTO 4 LO AND NEUTRAL...BUT THE PROBLEM IS WORSE THAN BEFORE THE RECALL AND IS A SAFETY ISSUE NOW. THIS PROBLEM IS WORSE ON MINE THAN I FIRST THOUGHT. BUT IF THE INTENT BY CHRYSLER TO SOLVE A SAFETY PROBLEM WITH GOING INTO NEUTRAL UNINTENTIONALLY, WAS THE REASON FOR THE RECALL, THEY FAILED. I JUST DID SOME TESTS ON MY 08 GC AND FOUND: IGNITION ON, MOTOR OFF IN ANY GEAR BUT PARK AND THE TRANSFER CASE IS IN NEUTRAL. IN PARK IT'S LOCKED. MOTOR ON, THE TRANSFER CASE WON'T GO INTO FOR 4 LO OR NEUTRAL AND THE SERVICE "4 WD" COMES ON IMMEDIATELY WHEN TRYING TO GO INTO 4 LO OR NEUTRAL. MY SCANNER SHOWS NO CODES, AND THE MESSAGE ON THE EVIC DISAPPEARS ONCE THE JEEP IS OFF AND THEN RESTARTED. IN SUMMARY, IF THE JEEP STALLS AND THE KEY IS STILL ON, THE TRANSFER CASE IS IN NEUTRAL!!! THIS IS MORE OF A SAFETY ISSUE THAN BEFORE. *TR
CHRYSLER ISSUED A RECALL (N23) FOR PROBLEMS WITH JEEP TRANSFER CASES SHIFTING INTO NEUTRAL UNEXPECTEDLY. I'VE SEEN NO POSTS WHERE THIS ACTUALLY HAPPENED. AGAINST MY BETTER JUDGMENT, I HAD THE RECALL DONE. IMMEDIATELY PEOPLE STARTED HAVING ISSUES WITH 4LO NO LONGER WORKING, AND "SERVICE 4WD" MESSAGES SHOWING ON THE DASH. THESE ARE MY SYMPTOMS ALSO. PEOPLE THAT FLAT TOW THE JEEP BEHIND A MOTOR HOME COULD NO LONGER SWITCH THE TRANSFER CASE TO NEUTRAL (IRONIC HUH?). WHAT DOES CHRYSLER DO? THEY DON'T EVEN ACKNOWLEDGE THEIR PROBLEM. A YEAR AFTER THE FIASCO STARTED, THE DEALER THAT DID MY RECALL DOESN'T KNOW ABOUT THE ISSUE? APPARENTLY CHRYSLER DEALERS LOADED DEFECTIVE SOFTWARE OR INSTALLED THE SOFTWARE IMPROPERLY. THE SOFTWARE CANNOT BE UNLOADED AND REVERTED TO BEFORE THE RECALL. CHRYSLER'S ANSWER WHEN I CALLED 800 NUMBER YESTERDAY, OVER A YEAR SINCE THIS RECALL FIASCO STARTED, WAS FOR ME TO PAY THE DEALER TO DIAGNOSE THE SYMPTOM AND IF THE DIAGNOSTIC CODE IS CORRECT, THEY'LL RELOAD THE SOFTWARE...AFTER I'VE PAID THE SERVICE CALL! THERE ARE THOUSANDS OF POSTS ON LINE ABOUT THE PROBLEMS WITH THE N23 RECALL, BOTH ON AUTOMOTIVE SITES AND RV SITES FROM OWNERS THAT FLAT TOW THEM. AND CHRYSLER HAS THEIR HEAD IN THE SAND...OR ELSEWHERE. THIS IS THE BIGGEST SCAM. PER THE POSTS, CHRYSLER IS CHARGING PEOPLE THOUSANDS TO REPLACE COMPONENTS WHEN IT'S THE RECALL THAT STARTED THE PROBLEM. THE PROBLEM OCCURS IMMEDIATELY WHEN TRYING TO ACTUATE 4 LO. IT DOESN'T GO INTO 4 LO AND THE SERVICE 4WD MESS
WHILE DRIVING AT POSTED X-PRESS WAY SPEEDS (70 MPH) THE CAR SUDDENLY WENT DEAD. THE POWER STEERING, RADIO, A/C ETC. SHUT OFF. FORTUNATELY TRAFFIC WAS LIGHT AND I PULLED OFF TO THE SHOULDER OF THE ROAD. AFTER THE VEHICLE COME TO A STOP. I TURNED THE KEY TO THE LEFT (OFF POSITION) THAN TURNED BACK TO THE RIGHT ON POSITION. THE CAR STARTED IMMEDIATELY AND I CONTINUED ON. THE CAR WILL ALSO STALL IMMEDIATELY AFTER STARTING IT AND I WILL HAVE TO SOMETIMES START IT TO TWO TO THREE TIMES BEFORE IT STAYS RUNNING. I HAD THE PROBLEM LOOKED AT A FEW YEARS AGO. FIRST THEY SAID IT WAS A BAD KEY. WHEN THAT DIDN'T FIX THE PROBLEM THEY SAID IT WAS A BAD COMPUTER BOARD. THAT WORKED FOR A FEW MONTHS AND THAN THE INTERMITTENT STARTING AGAIN AND HAS BEEN THAT WAY EVER SINCE. I KNOW OLDER MODEL JEEPS ARE GOING TO RECALLED BUT I THINK THE RECALL SHOULD INCLUDE 2008 MODEL YEARS ALSO. *TR
WHILE DRIVING ONTO A MAJOR ROADWAY WITH MY WIFE AND KIDS IN THE VEHICLE THE CAR JUST STALLED OUT AND I LOST ALL CONTROL OF THE VEHICLE. LUCKILY THERE WAS NO OTHER VEHICLES ON THE ROAD. I TURNED THE KEY TO OFF AND STARTED THE CAR RIGHT UP AGAIN. I RESEARCHED THIS ONLINE TO FIND THIS IS A WIDESPREAD ISSUE AND I CANNOT BELIEVE THE NHTSA HAS DONE NOTHING AFTER THE ENTIRE GM SCANDAL WITH CARS SHUTTING OFF CAUSING SEVERAL FATALITIES. *TR
DURING RAINY WEATHER, WATER SEEPING INTO THE VEHICLE FROM THE FRONT WINDOW OVER THE DASH AND RUN DOWN BOTH SIDE OF THE WINDOW, WHICH DRIP ON THE DRIVER AND PASSENGER AS WELL AS THE PUDDLE OF WATER SETTLE ON THE FLOOR. (WINDSHIELD LEAKAGE.) NT WINDOW AND OVER THE DASH IR. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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