Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
RECALL PART "WIN" MODEL WILL NOT ALLOW KEY TO TURN IN IGNITION. DEALER IS UNABLE TO GET NEW OR RECALL PART FROM CHRYSLER . NO RESPONSE FROM CHRYSLER AND NO INDICATION WHEN PART WILL BE AVAILABLE. VEHICLE IS INOPERABLE UNTIL PART IS FIXED. DEALER ORDERED A NEW PART AMC CHRYSLER CANCELLED PART WITH NO EXPLANATION. CHRYSLER REFUSES TO RETURN PHONE CALLS AND EMAILS REGARDING THIS REPAIR. RECALL # P57
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JULY OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
VEHICLE TURNS OFF WHILE I AM DRIVING. THIS HAS OCCURRED 4 TIMES. I LOSE POWER STEERING, & POWER BRAKES. I ALSO HAVE HAD MANY INCIDENTS WHERE IT WON'T START UNLESS I TAKE THE KEY PUT, AND PUT IT BACK IN. OR IT WILL START, THEN IMMEDIATELY TURN OFF. I HAVE GOTTEN MESSAGES THAT I HAVE THE WRONG KEY. I HAVE HAD THE BATTERY, STARTER, KEY FOBS, AND KEY SENSOR REPLACED.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DROVE THE CAR HOME WHERE IT WOULD NOT TURN OVER, THE KEY WOULD NOT TURN THE ENGINE ON. LUCKILY, THIS DID NOT HAPPEN WHILE DRIVING OR THERE WOULD HAVE BEEN AN ACCIDENT. IT WAS AS IF THE PART THAT THE KEY WENT IN WAS JAMMED. THE CAR WAS TOWED TO THE DEALERSHIP WHERE IT WAS DETERMINED THAT THE WCM WAS NOT RECOGNIZING THE KEYS. THE WCM WAS REPLACED AND AS A RESULT, TWO NEW FOBIKS HAD TO BE PURCHASED. THE DEALERSHIP TESTED BOTH THE POWER AND THE GROUND TO THE WCM, ALL TESTED GOOD, FOUND THAT THE WCM WAS NOT RECOGNIZING THE KEYS THAT WERE IN THE IGNITION. WE RECEIVED THE RECALL ON THE FOBIKS, AND SUBMITTED THE PAPERWORK FOR REIMBURSEMENT. WE WAITED THE 60 DAYS THAT WAS REQUIRED BUT WHEN CALLING ABOUT THE REFUND WAS TOLD THAT WE WOULD HAVE TO WAIT FOR THE SECOND RECALL IN ORDER TO BE REIMBURSED. I WAS TOLD THAT EVEN IF THERE HAD BEEN NO PROBLEM WITH MY VEHICLE, AND IF I WOULD HAVE TAKEN THE CAR TO THE DEALERSHIP FOR A NEW WCM, I WOULD HAVE TO PAY FOR THE REPAIR AND THEN WAIT FOR THE SECOND RECALL NOTICE BEFORE REIMBURSEMENT. THE REPRESENTATIVE REPEATED THIS INFO TO ME SEVERAL TIMES B/C I COULD NOT BELIEVE WHAT I WAS HEARING. I ASKED FOR A SUPERVISOR AND NONE WAS AVAILABLE. THE SUPERVISOR WAS TO CALL ME BACK BUT I RECEIVED NO SUCH CALL. PER THE RECALL, I HAVE PROVIDED A COPY OF THE ORIGINAL RECEIPT AND I CONFIRMED THAT THEY DID RECEIVE THE RECEIPT. I AM ASKING FOR THE CHRYSLER RECALL TO REIMBURSE ME FOR MY EXPENSE AS THEIR RECALL STATES "REIMBURSEMENT WILL BE SENT TO YOU WITHIN 60 DA
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNED A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 30 MPH, THE VEHICLE JERKED. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED BEFORE ACCELERATING. THE ABS, ESP, BAS AND ANTI SKID WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURED WAS CONTACTED AND MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I SHUT THE VEHICLE OFF AND WENT BACK TO START. I WAS ABLE TO TURN ELECTRONIC KEY THE ELECTRONICS CAME ON BUT IT WOULDN'T TURN THE ENGINE OVER. WENT BACK THE NEXT DAY AND IT DID START, TOOK TO SPIRIT JEEP, SWEDESBORO, NJ. THEY RAN DIAGNOSTICS AND DETERMINED TO BE WIN MODULE. CONTACTED CHRYSLER AND TOLD IT WAS NOT PART OF THE RECALL, I AM HAVING FIXED ANYWAY. PRIOR TO THIS THERE WERE TWO INCIDENTS THAT MAY BE RELATED, AROUND A MONTH OR TWO BEFORE THE MOTOR TURNED OFF WHILE IN TRAFFIC, I SHIFTED TO NEUTRAL AND RESTARTED. I THOUGHT I MAY HAVE HIT THE KEY WITH MY KNEE. THE SECOND INCIDENT WAS THAT THE AIRBAG ALARM ON THE DASH CAME ON, HAD IT DIAGNOSED AT A LOCAL GARAGE AND THEY SAID THAT IT WAS THE PASSENGER SEATBELT WAS DEFECTIVE SO I BELIEVE HE DISARMED THE AIRBAG. AFTER LOOKING ONLINE IT SEEMS THAT THESE ARE REPETITIVE PROBLEMS WITH CHRYSLER PRODUCTS. AND ARE RELATED TO THE L25 RECALL. THIS IS NO CHEAP FIX $750 FOR MODULE AND 2 KEYS. ANYTHING YOU CAN DO TO HELP WOULD BE GREATLY APPRECIATED. *TR
I'M NOT SURE WHEN WE RECEIVED THE RECALL NOTICE FOR THE IGNITION SWITCH BUT IT HAS BEEN AN EXTREMELY LONG TIME. WE HAVE NOT HEARD ANYTHING ABOUT GETTING THIS FIXED. *TR
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THERE WERE NUMEROUS ATTEMPTS BEFORE THE VEHICLE STARTED AND WAS REQUIRED TO WAIT A FEW MOMENTS. THE FAILURE RECURRED THREE TIMES. ON A SEPARATE OCCASION, THE VEHICLE FAILED TO START. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
IGNITION SPONTANEOUSLY DISENGAGES WHILE I AM DRIVING VEHICLE AND TURNS CAR OFF. *TR
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THE PARTS MAY BE AVAILABLE BY JUNE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000. UPDATED 6/8/15*CN UPDATED 06/11/15*JB
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 07/22/15 *BF UPDATED 10/06/2017*CN
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE DID NOT START. THE CONTACT STATED THAT THE KEY HAD TO BE TURNED TO THE OFF POSITION THEN BACK TO THE ON POSITION IN ORDER FOR THE VEHICLE TO START. ONCE THE VEHICLE WAS STARTED, IT WOULD NOT SHIFT OUT OF THE PARK POSITION UNLESS THE IGNITION WAS TURNED TO THE OFF POSITION AND BACK TO THE ON POSITION. THE FAILURE RECURRED CONTINUOUSLY IN COLD WEATHER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
MY VEHICLE SHUT OFF GOING OVER A BUMP IN THE ROAD. MY VEHICLE HAS DONE THIS ON NUMEROUS OCCASIONS, TWICE IN THE MIDDLE OF INTERSECTIONS AND ONCE ON A RAILROAD TRACK. I WAS SENT AN IMPORTANT SAFETY RECALL NOTICE FROM CHRYSLER (NOTIFICATION CODE P57) APPROXIMATELY 3 MONTHS AGO AND HAVE NOT HEARD ANYTHING SINCE THEN AND THIS ISSUE HAS PROGRESSIVELY GOT WORSE OVER THE LAST SEVERAL MONTHS. I DID CONTACT THE LOCAL CHRYSLER DEALERSHIP AND THEY HAD NO INFORMATION TO PROVIDE AND I ALSO HAD MY VEHICLE IN TO BE SERVICED FOR THIS ISSUE ABOUT ONE YEAR AGO WITH NO ISSUE IDENTIFIED BY RIVERSIDE AUTO GROUP IN MARINETTE, WI. I ALSO CALLED CHRYSLER AT 800-853-1403 AND THEY HAD NO UPDATE ON THIS ISSUE OR ANY IDEA WHEN THIS RECALL WOULD OCCUR TO FIX THIS ISSUE. I CANNOT AFFORD TO PURCHASE A DIFFERENT VEHICLE AND THIS ISSUE HAS BECOME A SAFETY CONCERN FOR ME AND MY FAMILY. WHAT RECOURSE DO I HAVE HERE? AM I EXPECTED TO CONTINUE DRIVING A VEHICLE WITH SERIOUS SAFETY ISSUES WITH THE IGNITION SWITCH JUST BECAUSE CHRYSLER IS NOT ADDRESSING THIS ISSUE IN A TIMELY FASHION? DOES THE NHTSA HAVE ANY OTHER RECOURSE I CAN TAKE ON THIS? I AM CERTAIN I AM NOT ALONE WITH THIS ISSUE AND I WOULD HATE TO SEE SOMEONE GET HURT OR KILLED, BECAUSE OF THE LACK OF PRIORITIZING BY CHRYSLER. *TR
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) THREE MONTHS AGO. THE DEALER STATED THAT THE PARTS TO DO THE REPAIRS WERE STILL NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
I HAVE RECEIVED A RECALL LETTER PRIOR TO THIS DATE AND WHEN I CALLED THE DEALER THEY SAID THEY HAD NO INFORMATION ON THIS RECALL. I WAS PARKED AND WHEN I TURNED THE KEY IT STUCK AFTER THE CAR TRIED TO START BACK IN THE ACCESSORY POSITION. I ASKED THE DEALER HOW LONG BEFORE THE DETAILS AND PARTS WOULD BE IN. STILL NO DETAILS TO DATE. ANY UPDATE WHEN I CAN GET AN APPT. CONCERNS ME THE OTHER PART OF THIS RECALL IS VEHICLE SHUTS DOWN WHILE GOING DOWN THE ROAD? THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING THE VEHICLE ON THE HWY ALL THE INTERIOR LIGHTS ON THE DASHBOARD FLICKERED ON, AND THEN THE CAR LOST POWER. HAS HAPPENED MULTIPLE TIMES SINCE THE, AND WE HAVEN'T DRIVEN IT IN 3 MONTHS. CHRYSLER SENT US A RECALL NOTICE LAST YEAR, BUT STILL HAS NOT MANUFACTURED A PART TO REPLACE THIS SAFETY RECALL. RECALL # P57 / NHTSA 14V-567. SINCE THIS PROBLEM STARTED I HAVE WASTED TIME AND MONEY TRYING TO HAVE IT REPAIRED..... AND IT KEEPS ON HAPPENING. JEEP DEALERS SHOULD ISSUE LOANER CARS, UNTIL THEY HAVE A PART TO FIX THIS. *TR
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. UPDATED 6/8/15*CN UPDATED 06/11/15*JB
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) WAS RECEIVED IN OCTOBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHEN STARTING THE ENGINE, THE VEHICLE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,600.
THE VEHICLE HAS SHUT OFF RANDOMLY WITH KEY IN ON POSITION, ONCE HAPPENING WHILE DRIVING. DEALER STATES THERE IS NO OPEN RECALL ON THIS AND TO REMOVE KEY RINGS FROM KEYS. ONLY THING INSERTED AT TIME OF ISSUE IS KEY FOB REMOVED FROM EMERGENCY ACCESS KEY SO NOT A KEY WEIGHT ISSUE, DRIVER IS SHORT SO KNEE CAN NOT CONTACT AT ALL. *TR
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. UPON ATTEMPTING TO RESTART THE VEHICLE, THE INSTRUMENT CLUSTER GAUGES AND SENSORS FLICKERED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS DRIVING THE VEHICLE AT 68MPH ON THE FREEWAY WHEN THE AIRBAG LIGHT CAME ON. THREE MINUTES LATER THE CAR INDICATED THAT THE REAR PASSENGER DOOR WAS OPEN (WHICH IT WAS NOT). ABOUT 30 SECONDS LATER THE PASSENGER SIDE-CURTAIN AIRBAG DEPLOYED WHICH ALMOST CAUSED ME TO CRASH BECAUSE IT WAS SO LOUD. *TR
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/12/15*CN
PROBLEM STARTED WITH THE KEY FOB NOT RELEASING WHEN TRYING TO TURN OFF THE VEHICLE AND WILL STICK BETWEEN THE IGNITION AND AUXILIARY POSITIONS. I HAVE TO WAIT FOR 10-15 MINUTES OR DISCONNECT THE BATTERY CABLES IN ORDER TO REMOVE THE KEY FOB AND LOCK MY VEHICLE. NOW THE KEY FOB WILL MOVE TO THE AUXILIARY POSITION OR IN BETWEEN THE AUXILIARY AND ON POSITION WHILE DRIVING. THIS HAS CAUSED THE ENGINE TO STALL AND ALMOST CAUSED ME TO HAVE AN ACCIDENT ON THE HIGHWAY WITH MY CHILDREN IN THE VEHICLE. JEEP/CHRYSLER HAS BEEN ABSOLUTELY NO HELP AS I HAVE BEEN TOLD THAT MY JEEP WAS PRODUCED ONE MONTH AFTER THE EFFECTIVE DATE OF THE IGNITION RECALL AND THEY WILL NOT FIX IT. I WENT TO THE JEEP DEALERSHIP WHERE I PURCHASED THE VEHICLE AND WAS TOLD THAT THIS WAS A "COMMON PROBLEM" BUT A MONTH LATER I AM STILL WAITING FOR THE IGNITION MODULE. NOW I HAVE A JEEP THAT I BELIEVE IS NOT SAFE FOR MY FAMILY TO TRAVEL IN AND AM CONSTANTLY GETTING A RUN-AROUND FROM THE DEALERSHIP WHEN ATTEMPTING TO GET THIS PROBLEM REPAIRED. *TR
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN A PARK POSITION, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,700.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS EXTREME DIFFICULTY IN GETTING THE KEY TO TURN OVER ON SEVERAL OCCASIONS. THE CONTACT MENTIONED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR MULTIPLE REPAIRS THAT DID NOT REPAIR THE VEHICLE. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR . THE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG, WINDOWS, MOON ROOF AND AIR CONDITIONER FAILED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000. UPDATED 5/5/15*CN UPDATED 9/29/2017*CN
WIFE PULLED INTO PARKING LOT AND HIT BUMP AND ENGINE SHUT DOWN FREEZING STEERING WHEEL SCARING WIFE. HAPPENED ONCE BEFORE. TOOK INTO DEALER(JAN-'14) AND WAS TOLD KEY WAS TOO HEAVY AND BECAME LOOSE IN IGNITION CAUSING CAR TO SHUT DOWN. (CHARGED $106). FALL 2014, RECALLS STARTED BEING ANNOUNCED FOR SAME PROBLEM(SAME KEY AS WE HAVE); FILED COMPLAINT TO CHRYSLER IN NOV. 2014(CASE #26001552) AND CHRYSLER SAID OUR VIN NOT UNDER RECALL. SAME KEY/ SAME PROBLEM, BUT NOT UNDER RECALL? THEY IMPLIED, IF UNDER RECALL MIGHT BE ABLE TO CREDIT $106 BACK. CURRENTLY: INTERESTED IN 3 THINGS: 1) INCLUDE MY VEHICLE UNDER RECALL- VERY DANGEROUS AND PEOPLE MUST BE ADVISED, IF SHE WERE DRIVING FASTER, COULD HAVE BEEN MAJOR ACCIDENT. 2) CREDIT BACK $106- DEALER DID NOTHING BUT TELL ME KEY IS HEAVY. 3) CURRENT KEY NEEDS REPLACED- I WILL PAY FOR THIS, BUT WILL IT BE THE SAME KEY? WILL IT BE REDESIGNED, WHAT SHOULD I DO? THANK YOU *TR
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME FROM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
WAS ADVISED OF RECALL 14V567000 AFFECTING MY VEHICLE ABOUT 6 MONTHS AGO. WAS TOLD NO PARTS AVAILABLE TO REPAIR IGNITIONS. ABOUT 3 MONTHS AGO STARTED TO HAVE STARTING PROBLEMS WITH IGNITION. CONTACTED DEALER AND TOLD THAT WE HAD TO KEEP WAITING FOR PARTS. NOW VEHICLE IS HORRIBLE TO TRY TO GET THE IGNITION TO START. HAVE TO KEEP TURNING KEY FOB BACK AND FORTH. CONTACTED DEALER AGAIN FOR IGNITION REPAIR AND WE WERE TOLD ONLY TO CONTACT CHRYSLER CUSTOMER ASSISTANCE. CONTACTED CHRYSLER AND THEY TOLD US TO GET CAR SERVICED. BUT SERVICE DEPT SAYS THEY CAN'T REPLACE IGNITION WITHOUT APPROVAL ON LIMITED PARTS FROM CHRYSLER. GIVING US A HEADACHE AND INOPERABLE CAR. MADE A COMPLAINT TO THEM AND NOW THEY TOLD US WE MISUNDERSTOOD DIRECTIVE FROM SERVICE. THEY GOT SERVICE TO ALLOW US TO SCHEDULE BRINING IN CAR. NEXT AVAILABLE DATE OF SERVICE IS IN THREE WEEKS. AND WE HAVE TO PAY COSTS UPFRONT AS NO PARTS AVAILABLE STILL FOR THIS RECALL THAT WAS ISSUED OVER 6 MONTHS AGO. GETTING FRUSTRATED WITH INOPERABLE CAR. *TR
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.
3/15/15 SEVERAL MONTHS AGO I RECEIVED A NOTICE OF A SAFETY RECALL (P57/NHTSA 14V-567) THAT THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) MAY STICK BETWEEN THE "START" AND "RUN" POSITION, WHICH MAY RESULT IN THE LOSS OF CERTAIN ELECTRICAL FEATURES AND/OR A LOSS OF ENGINE POWER, POWER STEERING ASSIST, AND/OR POSER BRAKE BOOSTER ASSIST IN ADDITION TO OTHER POSSIBLE ELECTRICAL MALFUNCTIONS. THE NOTICE ALSO STATED I WOULD BE CONTACTED AGAIN BY CHRYSLER WHEN THE REMEDY PART IS AVAILABLE. I CALLED A LOCAL DEALER AND WAS TOLD THE PARTS INDEED WERE UNAVAILABLE. I HAVE NOT HEARD ANYTHING FURTHER FROM CHRYSLER. I HAVE EXPERIENCED A FEW MINOR MALFUNCTIONS WITH WARNING LIGHTS BUT FORTUNATELY NOTHING SERIOUS. HOWEVER, THIS IS TAKING TOO *%^&%*( LONG. WHAT IS THE PROBLEM? REALLY, IS CHRYSLER MAKING AN EFFORT TO REMEDY THIS PROBLEM? I AM UNCERTAIN OF THE DATE, BECAUSE THERE IS NO DATE ON THE NOTICE; THE DATE LISTED ABOVE IS AN ESTIMATE. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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