Page 20 of 23 · complaints 951–1,000 of 1,109

2007 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Engine and Engine Cooling
Filed Feb 15, 201112,000 milesWI

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE STALLED MOMENTARILY BEFORE RESTARTING ITSELF. THE CONTACT WAS ABLE TO CONTINUE DRIVING APPROXIMATELY 1 MILE BEFORE THE FAILURE RECURRED. DURING THE FAILURE THE CHECK ENGINE AND TRACTION CONTROL LIGHTS BEGAN ILLUMINATING ON THE DASHBOARD. THE FAILURE CONTINUED TO RECUR WHILE THE VEHICLE WAS TAKEN DIRECTLY TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,000.

Electrical System
Filed Feb 14, 201140,000 milesMI

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD WHERE HE TURNED THE IGNITION OFF AND RESTARTED AND WAS ABLE TO DRIVE THE VEHICLE. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Power Train › Automatic Transmission
Filed Feb 8, 201153,000 milesMN

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCELERATE AND ALL OF THE WARNING LIGHTS ON THE DASH BOARD WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE SHIFT MODULE WOULD NEED REPLACING. THE MECHANIC ADVISED THAT THERE WAS NO GUARANTEE THAT THE FAILURE WOULD NOT RECUR. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR MOST FREQUENTLY IN COLDER TEMPERATURES. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Electrical System
Filed Feb 4, 201146,107 milesIN

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WERE MULTIPLE FAILURES WITH HER VEHICLE. THE VEHICLE STALLED WHICH WAS CAUSED BY A DRIVE BY SENSOR WITHIN THE ENGINE, THE REAR LIFT GATE LIGHT STAYS ON CONTINUOUSLY AND THE CHECK ENGINE LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON MORE THAN ONE OCCASION AND THEY COULD NOT REPAIR THE FAILURE. THE CONTACT HAD TO CONTINUOUSLY PAY A DEDUCTIBLE OF $100 EACH TIME THE VEHICLE WAS TAKEN TO THE DEALER. NONE OF THE FAILURES WERE RECALLS NOR WAS THERE A WARRANTY. THE MANUFACTURER WAS CONTACTED AND INFORMED HER TO TAKE THE VEHICLE TO THE DEALER FOR THE REPAIRS. THE FAILURE MILEAGE WAS 46,107.

Power Train › Automatic Transmission
Filed Feb 3, 201125,000 milesMA

JEEP GRAND CHEROKEE 2007, 25,000 MILES. SUDDENLY DECELERATES AND ALL OF THE BOXES AROUND THE GEARS PRND LIGHT UP AT THE SAME TIME. I NEED TO PULL OVER, TURN THE JEEP OFF, THEN RESTART TO REGAIN NORMAL RUNNING. THIS COULD BE A TRAGIC PROBLEM IF THE JEEP WERE TO SUDDENLY DECELERATE ON A HIGHWAY WITH A FULL LOAD OF CHILDREN. *TR

Tires
Filed Jan 22, 201123,600 milesVA

PREMATURE TREAD SEPARATION ON MY FRONT GOOD YEAR RUN FLAT TIRES. *TR

Engine and Engine Cooling › Exhaust System
Filed Jan 18, 2011105,000 milesIL

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THE VEHICLE STALLED. THE CONTACT WAS ABLE TO START THE ENGINE FOR A COUPLE OF MINUTES AND THE VEHICLE STALLED AGAIN. THE DEALERS DIAGNOSTIC TEST REVEALED THAT THE EGR VALVE EXHAUST CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND SCHEDULED AN APPOINTMENT TO INSPECT THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 105,000.

Engine and Engine Cooling
Filed Jan 18, 201143,000 milesVA

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ELECTRONIC SHIFT MODULE HAD FAILED WHICH CAUSED THE ENGINE TO SLOW DOWN AND IT MADE IT DIFFICULT TO ACCELERATE. THE ENGINE LIGHT CAME ON AND THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO CONFIRMED THAT THE ELECTRONIC SHIFT MODULE FAILED. THE VIN WAS UNKNOWN. THE FAILURE WAS 43,000. THE CURRENT MILEAGE WAS 44000.

Steering
Filed Jan 14, 201127,600 milesMI

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE WOULD NO LONGER ACCELERATE AND CAME TO A STOP. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE STEERING WHEEL BECAME ABNORMALLY STIFF. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED THE IGNITION OFF. WHEN THE CONTACT RESTARTED THE VEHICLE, THE VEHICLE JERKED BUT THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE FAILURE PERSISTED AT LEAST SX TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE TRANSMISSION MODULE CONTROL WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WOULD WORK WITH THE DEALER IN ASSISTING WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,600.

Power Train
Filed Jan 13, 201140,000 milesMA

I WAS DRIVING AT 70MPH ON THE HIGHWAY WHEN SUDDENLY THE CAR "JERKED" AND THE SPEED DRASTICALLY DECREASED TO 20MPH. I WAS UNABLE TO ACCELERATE. THE CHECK ENGINE LIGHT CAME ON AND THERE WAS A BOX AROUND PRND INSTEAD OF JUST AROUND DRIVE. I GOT OFF THE HIGHWAY AS SOON AS I COULD AND DROVE TO MY LOCAL MECHANIC. THE SAME THING HAPPENED TO ME IN OCT 2009 SHORTLY AFTER I PURCHASED THE VEHICLE, I BROUGHT IT BACK TO THE DEALER AND IT WAS FIXED AT THAT TIME. NOW ALITTLE OVER ONE YEAR LATER THE SAME THING HAPPENED. I AM LUCKY THAT I WAS TRAVELING WHEN TRAFFIC WAS LIGHT OR IT MOST CERTAINLY WOULD HAVE CAUSED AN ACCIDENT. I SPOKE WITH JEEP AND THEY WERE NOT WILLING TO OFFER ANY ASSISTANCE UNLESS I BROUGHT THE CAR BACK TO THE DEALER IN WHICH IS WAS REPAIRED BEFORE, I EXPLAINED THAT THE DEALERSHIP IS ONE HOUR AWAY AND I WOULD NOT BE DRIVING MY VEHICLE THAT DISTANCE AND DO NOT CURRENTLY HAVE THE FINANCIAL CAPABILITY TO HAVE IT TOWED THAT DISTANCE. THEY NEED TO ISSUE A RECALL ON THIS SITUATION.

Engine and Engine Cooling
Filed Jan 9, 201138,000 milesNY

VEHICLE LOST POWER (ENGINE RPM WENT TO IDLE) FOR NO APPARENT REASON WHILE TURNING ONTO A MULTI-LANE HWY AND ACCELERATING. POWER WAS RESTORED AND VEHICLE ACCELERATED NORMALLY. VEHICLE "CHECK ENGINE" LIGHT ILLUMINATED. THIS HAS CONTINUED TO OCCUR SEVERAL TIMES IN THE LAST MONTH. "CHECK ENGINE" CODE U0404 WAS VERIFIED THROUGH JEEP IS THE "TCM" TRANSMISSION CONTROL MODULE.

Power Train › Automatic Transmission
Filed Jan 7, 201132,000 milesPA

JEEP ACCELERATES THEN AT ABOUT 15-20MPH IT WONT ACCELERATE ANY MORE AND BOXES WILL APPEAR AROUND THE P N R D AND THEN IT WILL ALL OF A SUDDEN JERK FORWARD AND THE CHECK ENGINE LIGHT WILL GO ON. *TR

Power Train › Automatic Transmission
Filed Dec 31, 201037,500 milesFL

IN MAY 2008, 15308 MI ON JEEP, SLOWING FOR RED LIGHT, DIES, ALL DASH LIGHTS COM ON, NO POWER TO STEER, NO WIPERS, ETC.; STARTS BACK ON IT'S OWN. TOOK TO DEALER, NO CODE, NO RE-ACT; HAS HAPPENED INTERMITTENT SINCE-SAFETY ISSUE IN TRAFFIC. NOW TRANNY PROBLEM, STARTED SEPT. 2010, 37,600 MI, CODE 750, CHANGED SOLENOID PK IN TRANNY, NOW CODE FOR LOW PRESSURE SEND CIRCUIT, DRIVES A FEW MILES THEN GOES AND STAYS IN 4TH GEAR; 3 MONTHS AND STILL NOT DRIVABLE. NEED RECALL FOR ESM AND TBS BEFORE SOMEONE GETS KILLED. CHRYSLER SHOULD STAND BEHIND THEIR PRODUCTS & BE RESPONSIBLE FOR DESIGN AND COMPONENTS. THIS IS VERY DISHEARTENING SINCE BOTH MY HUSBAND AND I OWN A SMALL BIZ AND ARE STRUGGLING JUST TO KEEP THE DOORS OPEN AND NOW ADD THE EXPENSE OF DIAGNOSING CHRYSLER'S PROBLEM IS JUST TOO MUCH! I WARRANTY MY WORK, WEAR & TEAR CONSIDERED, AS SHOULD CHRYSLER BEFORE SOMEONE IS HURT OR WORSE- DIES TRYING TO GET TO OUT OF TRAFFIC. *TR

Power Train › Automatic Transmission
Filed Dec 28, 201048,000 milesMI

TL* THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE SHIFT MODULE SUDDENLY FAILED BY SHIFTING OUT OF GEAR AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THEN DROVE TO THE NEAREST DEALER. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT HE WOULD NEED TO REPLACE THE GEAR SHIFT MODULE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS UNAVAILABLE.

Power Train › Automatic Transmission
Filed Dec 25, 201038,000 milesNY

I HAVE A 2007 JEEP GRAND CHEROKEE WITH ABOUT 38,000 MILES ON IT. IT HAS STALLED OUT SEVERAL TIMES WHEN TRYING TO ACCELERATE ALMOST RESULTING IN A FEW ACCIDENTS. I WAS TOLD THE ELECTRONIC SHIFT MODULE NEEDS TO BE REPLACED, WHICH HAS BEEN A RECURRING PROBLEM FOR A LARGE NUMBER OF JEEPS THIS YEAR-MAKE-MODEL. THE PART ALONE COSTS OVER $700 AND IS ON NATIONAL BACK ORDER FOR OVER A MONTH. THERE ABSOLUTELY NEEDS TO BE A RECALL....THIS IS A SERIOUS SAFETY HAZARD AND ABSOLUTELY RIDICULOUS!! *TR

Power Train
Filed Dec 24, 201030,100 milesPA

VEHICLE HAS STOPPED ACCELERATING ON MULTIPLE OCCASIONS. ALL OF THE PRND LIGHTS SWITCHED TO HAVING A SQUARE AROUND THEM, NORMALLY, ONLY THE TRANSMISSION POSITION THAT YOU ARE IN WILL HAVE THE SQUARE AROUND THEM. WHILE GOING 20MPH THE CAR STOPPED ACCELERATING ONCE UNTIL I CAME TO A COMPLETE STOP. HAD TO PUT ON HAZARDS AND HAD TO TURN OFF CAR AND RESTART IT IN ORDER TO MOVE AGAIN - WAS AT LEAST 45 SECONDS WITH NO ACCELERATION AT ALL. PROBLEM HAS OCCURRED FIVE TIMES SO FAR. FOUR TIMES I WAS GOING BETWEEN 15-20, AND ONCE GOING 50. CHECK ENGINE LIGHT HAS CAME ON WHEN THIS OCCURS TOO. FOUR OF THE TIMES IT HAS HAPPENED I JUST MADE A TURN AND STARTED ACCELERATING, AND ONCE I WAS TRAVELING A STRAIGHT PATH.

Engine and Engine Cooling
Filed Dec 20, 201090,000 milesNJ

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING 50 MPH THE CONTACT NOTICED THAT THE VEHICLE LOST POWER AND THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 90,000.

Seat Belts
Filed Dec 17, 201049,000 milesVA

SEAT BELT FAILED TO RETRACT WHEN EXIT AND ALSO FAILED TO SECURE THE BELT PROPERLY. SOMETIMES, IT STUCK AND HAD TO EFFORT TO RELEASE THE BELT PROPERLY. THE SEAT BELT WAS REPLACED UNDER FACTORY WARRANTY. NOW, THE SEAT BELT RETURNED SAME PROBLEM AS ORIGINAL. I HAVE TO PAY 100 DOLLARS UNDER CONTRACT TO REPLACE IT. IT MAY LAST FOR A YEAR BEFORE HAVE TO REPLACE AGAIN AND AGAIN. I WENT TO USED CAR LOT AND SAW JEEP GRAND CHEROKEE AND FOUND OUT THE SEAT BELT WAS LOOSE AND UNABLE TO RETRACT PROPERLY. *TR

Power Train › Automatic Transmission
Filed Dec 15, 201038,000 milesMI

THE CAR ALL OF A SUDDEN LOSES POWER AND ALL THE PRND12 LIGHT UP. SOME DAYS IT WON'T GO INTO DRIVE, THEN ALL OF A SUDDEN DROPS INTO DRIVE. WHEN DRIVING ON THE HIGHWAY IF YOU SLOW DOWN, YOU CAN'T SPEED UP AGAIN, LIKE YOU HAVE NO ACCELERATION. ONCE IN A WHILE THE CHECK ENGINE LIGHT COMES ON, THEN IT WILL GO OFF AGAIN, MOST OF THE TIME YOU HAVE NO NOTICE THAT ANYTHING IS GOING TO HAPPEN, YOU JUST LOSE THE ABILITY TO ACCELERATE. I SEE A LOT OF OTHER PEOPLE FILING COMPLAINTS ON THE SAME ISSUE AND HAVE LOOKED ONLINE AND FOUND MANY MORE THAT ARE HAVING THIS ISSUE. *TR

Electrical System
Filed Dec 8, 201073,000 milesNJ

WHILE DRIVING THE ENTIRE DASHBOARD LIT UP AND THEN SLOWLY PROCEEDED TO SHUT DOWN. GAUGES STOPPED WORKING THEN SUDDENLY CAME BACK ON. VEHICLE BEGAN TO HESITATE WITH SHIFTING AND CAR FELT VERY SLUGGISH. OCCURRED 3-4 TIMES FOR NO APPARENT REASON AND WITHOUT WARNING. DEALER COULD NOT RECREATE OR IDENTIFY THE PROBLEM DESPITE MANY ONLINE REPORTS OF THE EXACT SAME INCIDENT. *TR

Exterior Lighting
Filed Dec 2, 201050,118 milesMI

I HAVE A 2007 JEEP CHEROKEE LAREDO. WHILE I WAS DRIVING AT NIGHT, IN THE DARK, MY HEADLIGHTS AND INTERIOR LIGHTS BEGAN TO FLASH ON AND OFF. REALIZING WHAT AN EXTREME DANGER THE JEEP WAS TO ME AND ALL OTHERS ON THE ROAD I IMMEDIATELY TOOK TO THE DEALERSHIP. THE DEALERSHIP SAID THEY WERE UNABLE TO DIAGNOSE A PROBLEM AND TOLD ME TO CONTINUE TO DRIVE THE JEEP. ITS HAPPENED ON 5 DIFFERENT OCCASIONS AFTER AND EVERY INSTANCE I HAVE TAKEN IT TO THE DEALERSHIP WITH NO RESOLUTION NOR A DIAGNOSIS. *TR

Power Train
Filed Nov 29, 201069,000 milesPA

WHEN MY 2007 JEEP GRAND CHEROKEE IS IN DRIVE, THERE IS A LOSS OF POWER. THE CHECK-ENGINE LIGHT COMES ON, AND IT'S AS IF THE CAR DOESN'T KNOW WHETHER IT'S IN DRIVE, NEUTRAL, REVERSE, ETC. THE DEALER SAYS I NEED A ELECTRONIC SHIFT MODULE TO THE TUNE OF $600+. AFTER LOOKING INTO THIS, I SEE IT IS A PROBLEM WITH MANY JEEP GRAND CHEROKEES. I AM LOOKING INTO GETTING JEEP TO TAKE RESPONSIBILITY FOR THE FAULTY PART. *TR

Electrical System
Filed Nov 27, 201049,800 milesPA

AUTO TRANSMISSION GEAR SHIFT NOT SHIFTING INTO GEARS CORRECTLY; LOSS POWER AROUND CURVES; SOMETIMES ENGINE LIGHT COMES ON; SOMETIMES ALL GEAR INDICATORS COME ON DASH; FEELS AS THOUGH CAN'T ACCELERATE WHEN ENTERING ONTO HIGHWAY OR PASSING. NOTHING DONE YET. CALLED DEALER, ONLINE SEARCHES. VERY VERY MANY SAME-SIMILAR ONLINE & VERY EXPENSIVE REPAIR $700+. APPEARS TO BE DEFECTIVE PART & SHOULD BE RECALL/DEALER REPLACE/REPAIR!! *TR

Engine and Engine Cooling
Filed Nov 20, 201064,200 milesKY

1. MY 2007 JEEP GRAND CHEROKEE (5.7 HEMI; 64K MILES) WAS DUE FOR A TUNE UP. I PURCHASED REPLACEMENT SPARK PLUGS THAT WERE RECOMMENDED FROM A LOCAL AUTO PARTS RETAILER AND CHANGED THEM. 2. SUBSEQUENTLY THE VEHICLE BEGAN TO STALL FREQUENTLY WHILE DRIVING (APPROX 5 TIMES IN 25 MILES TRAVELED). THIS HAPPENED WHILE DRIVING AT HIGHWAY SPEEDS, AT STOPLIGHTS AND WHEN MAKING LEFT HAND TURNS. 3. VEHICLE WAS TAKEN TO DEALER FOR SERVICE AS ENGINE LIGHT HAD ALSO BEEN ON DURING ENTIRE TIME. DEALER WORKED ON TRYING TO FIND PROBLEM FOR 3 WEEKS. AFTER CONSULTING A CHRYSLER ENGINEER THEY FINALLY DISCOVERED THAT THE AFTERMARKET PLATINUM TIP SPARK PLUGS WERE CAUSING INTERFERENCE WITH THE VEHICLE POWERTRAIN CONTROL MODULE AND CAUSING THE ENGINE TO STALL. DEALER REPLACED THE SPARK PLUGS AND THE PROBLEM WAS CORRECTED. I WENT BACK TO MY PARTS SUPPLIER AND THEY HAD NEVER HEARD OF THIS PROBLEM BEFORE. I ALSO NOTIFIED CHRYSLER OF MY COMPLAINT THAT CONSUMERS AND PARTS SUPPLY RETAILERS SHOULD BE MADE AWARE OF THIS PARTS INCOMPATIBILITY ISSUE THAT THEY ARE OBVIOUSLY AWARE OF BECAUSE IT IS A POTENTIALLY SERIOUS SAFETY HAZARD. THEY HAVE NOT RESPONDED TO ME. *TR

Power Train › Automatic Transmission
Filed Nov 18, 201029,000 milesMI

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO DECELERATE WITH THE ILLUMINATION OF THE TRANSMISSION WARNING INDICATOR. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE RESUMED NORMALLY WITHOUT THE WARNING LIGHT ILLUMINATED. THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS AND THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE GEAR SHIFTER MODULE WAS REPLACED. THE FAILURE RECURRED TWO TIMES AFTER THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Nov 9, 2010100,000 milesIL

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE CHECK ENGINE LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED BY THE DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY THE CATALYTIC CONVERTER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Vehicle Speed Control
Filed Nov 6, 201038,000 milesCO

CAR WILL DECELERATE, AND WILL NOT RESPOND TO DEPRESSING OF THE ACCELERATOR PEDAL. OCCURS AT VARIOUS SPEEDS AND TRAFFIC CONDITIONS. CONTACTED DEALERSHIP, BEGAN TO DESCRIBE ISSUE, WITHOUT DESCRIBING THE MAKE AND MODEL, AND THE REPAIR-SHOP WAS ABLE TO THEN TELL ME THE MAKE AND MODEL OF MY VEHICLE WITHOUT ME PREVIOUSLY DISCLOSING. (ALREADY HAD GEAR SHIFT MODULE REPLACED ONCE BEFORE, AND SINCE THE ISSUE OCCURRED 14 MONTHS LATER, DEALERSHIP REFUSES TO COVER EXPENSE OF REPLACEMENT.) THIS IS A VERY DANGEROUS ISSUE, AND AS STATED BEFORE, OCCURS AT VARIOUS TIMES AND TRAFFIC CONDITIONS, AND THERE ARE NO PRECEDING WARNINGS OR OTHER INDICATORS THAT FORESHADOW THE OCCURRENCE. CAR IS NOW AT 42,000 MILES, YET IT IS IN NEED OF A 3RD SHIFT MODULE, SEEMS HIGHLY UNLIKELY. DEALERSHIP NEEDS TO DECLARE A RECALL OR WHEN THE CUSTOMER HAS THE PROBLEM, THEY FIX IT WITHOUT FURTHER EXPENSE TO THE CONSUMER. I BOUGHT THIS JEEP NEW, AND ITS MY 4TH ONE, HOWEVER, I AM EXTREMELY DISAPPOINTED WITH THEIR CUSTOMER SERVICE, AND THE QUALITY OF VEHICLE THEY ARE PRODUCING, AND WILL NOT EVER PURCHASE THEIR VEHICLES AGAIN. *TR

Equipment
Filed Nov 3, 201022,000 milesIL

THE TIRE JACK IS UNSTABLE FOR THE VEHICLE. I HAVE HAD MINE COLLAPSE AND NOT TALL ENOUGH FOR THE VEHICLE. I WATCHED A MAN ALMOST GET PINNED BY A JACK FAILURE ON A 2011 JEEP GRAND CHEROKEE. MINE IS A 2007. DOES ANYONE CHECK THIS EQUIPMENT. *TR

Power Train › Automatic Transmission
Filed Oct 27, 201030,000 miles00

2007/ 30 000 MILES. SHIFTER MALFUNCTIONS INTERMITTENTLY AND CAUSES LOSS OF ACCELERATION BY GOING NEUTRAL OR STICKING IN 1ST GEAR UNEXPECTEDLY. TYPICALLY, ALL THE LETTERS ARE LIFT PRND SIMULTANEOUSLY AND CHECK ENGINE LIGHT COMES ON. STOPPING AND RESTARTING (ANNOYING AND DANGEROUS IN HIGHWAY DRIVING) SEEMS TO RESET THE SHIFTER. DEALER SAYS ESM PART NO 52124138AD IS RESPONSIBLE FOR THE PROBLEM. I BELIEVE FOR SAFETY REASONS, THERE SHOULD BE A RECALL ON THIS PART BEFORE SOMEBODY GETS KILLED AS A SITTING DUCK IN THE MIDDLE OF THE HIGHWAY. *TR

Engine and Engine Cooling › Engine
Filed Oct 22, 201036,000 milesPA

VEHICLE PURCHASED JULY 2007. BEGAN STALLING AT 35,000 MILES IN OCTOBER 2009. VEHICLE STALLS AT SPEEDS BETWEEN 0 AND 65 MPH. STALLING LEAVES VEHICLE INOPERABLE IN TRAFFIC OPENING THE OPPORTUNITY TO BE REAR ENDED, STRUCK BROADSIDE WHEN TURNING ACROSS TRAFFIC, AND FAILS TO RESTART IN SOME CASES. VEHICLE STALLS MID TURN LEAVING DRIVER WITHOUT POWER STEERING, BRAKES, OR SIGNALS FUNCTIONING FOR UPWARDS OF 15 MINUTES. OTHER TIMES IS STARTS BACK UP. VEHICLE HAS BEEN "OUT OF SERVICE" BY KREBS DODGE CHRYSLER JEEP FOR 142 DAYS AS OF THIS WRITING AS THE FOLLOWING PARTS HAVE BEEN REPLACED WITHOUT SUCCESSFUL REPAIR: PCM, FORWARD CONTROL MODULE, ENGINE WIRING HARNESS, POWER MODULES (MANY), PRIMARY FUSE BLOCK, WIRING HARNESSES IN CABIN, AIRBAG CONTROL MODULE, ABS MODULE, TRANSMISSION COOLER LINES, IGNITION SWITCH, AND IGNITION MODULE. SERVICE DEPARTMENT MANAGER AND OTHER SERVICE DEPARTMENT FRONT DESK PERSONNEL STATE VEHICLE CANNOT BE REPAIRED, OFFICIAL CHRYSLER TECHNICIAN SENT AND COULD ALSO NOT REPAIR THIS VEHICLE. THE SAFETY OF EVERY PERSON IN THIS VEHICLE IS IN RISK OF DANGER IF IT IS USED. VEHICLE LAST RETURNED TO US AND STALLED 14 TIMES WITHIN 150 MILES WHILE IN OUR POSSESSION. VEHICLE CANNOT RUN MORE THAN 22 MILES WITHOUT STALLING RANDOMLY. VEHICLE'S LATEST SYMPTOM IS FAILURE TO RESTART AFTER STALLING AND ALL OF THE WARNING LIGHTS ON THE DASHBOARD BEING LIT (ABS, AIRBAG, BRAKE, TRACTION CONTROL, ETC) SIGNIFYING FAILURE IN MULTIPLE SAFETY CRITICAL SYSTEMS. *TR

Power Train › Automatic Transmission
Filed Oct 7, 201031,000 milesWV

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE SUDDENLY LOST THE ABILITY TO ACCELERATE AFTER THE SHIFT INDICATOR LIGHT ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND RESTARTED. SHE WAS ABLE TO ACCELERATE FOR A FEW SECONDS BEFORE SHE LOST THE ABILITY TO ACCELERATE AGAIN AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ELECTRONIC SHIFT MODULE WAS REPLACED AT THAT TIME. THE CONTACT STATED THAT IN OCTOBER 2010, THE FAILURE OCCURRED AGAIN. THE ELECTRONIC SHIFT MODULE WAS BEING REPLACED AGAIN. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED TO PAY FOR THE COST OF THE PART. THE CURRENT MILEAGE WAS APPROXIMATELY 53,200. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.

Electrical System
Filed Oct 6, 2010134,896 milesNJ

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO(N/A). THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. HE STATED THAT THE VEHICLE COMPLETELY SHUT DOWN WHILE HE WAS STOPPED AT A STOP SIGN. HE WAS UNABLE TO RESTART THE VEHICLE SO THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE STARTER WAS REPLACED AND SEVERAL OTHER COMPONENTS CHECKED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 134,896.

Engine and Engine Cooling
Filed Sep 8, 201059,000 milesVA

1. 2007 GRAND CHEROKEE - STALLS UNEXPECTEDLY, IDLING IN TRAFFIC, OR WHILE MOVING, HOT OR COLD WEATHER. 2. STALLS OCCUR AVERAGE ONCE WEEKLY, IN TRAFFIC ON INTERSTATE OR CITY TRAFFIC. NEAR ACCIDENTS HAVE OCCURRED AS RESULT OF FAILURES IN HEAVY COMMUTE TRAFFIC. 3. CHRYSLER JEEP DEALER ATTEMPTED REPAIRS, ON TWO OCCASIONS, HELD CAR FOR THREE DAYS EACH TIME, UNSUCCESSFUL IN ADDRESSING PROBLEM. CHARGED FOR REPLACEMENT OF ASD RELAY AND CHARGED $249.17. PROBLEM STILL UNRESOLVED AND CONTINUING. *TR

Tires
Filed Sep 2, 201049,002 milesGA

AFTER READING WHERE MULTIPLE JEEP GRAND CHEROKEE SRT8 OWNERS WERE EXPERIENCING FRONT TIRE FAILURE WITH FACTORY TIRES, I HAD MY TIRES CHECKED DURING AN ALIGNMENT. BOTH OF MY FRONT TIRES ARE EXPERIENCING A TREAD SEPARATION FAILURE. I BOUGHT THIS VEHICLE WITH BRAND NEW TIRES ON IT, 0 MILES FROM A LOCAL DEALER. I CONTACTED GOODYEAR CORPORATE, WHO SENT ME TO A GOODYEAR DEALER LOCALLY, WHO INSPECTED MY TIRES, INFORMED ME THEY WERE DEFECTIVE, AND OFFERED ME A PRO-RATED REPLACE OF 50% OFF. I FEEL THAT IF A TIRE (OR ANY PRODUCT) HAS A MANUFACTURING DEFECT, THEN IT SHOULD BE REPLACED AS SUCH AND NOT PRO-RATED. THE TIRE WAS OBVIOUSLY DEFECTIVE FROM DAY ONE, AND IS ONLY SHOWING SUCH AFTER SOME USE. NOW I HAVE TO PAY FOR REPLACEMENT OF TIRES THAT ARE NOT COMPLETELY USED NOR WORN TO TREADWEAR MARKERS FOR FEAR OF COMPLETE TIRE FAILURE. *TR

Power Train › Automatic Transmission
Filed Aug 27, 201027,000 milesNC

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED AS HE STARTED THE VEHICLE, HE NOTICED FLUIDS LEAKING FROM THE TRANSMISSION. THE DEALER REPLACED THE PLUGGED ADAPTER GUIDE BUSHING TO CORRECT THE FAILURE. AT 29,500 MILES, THE CONTACT WAS DRIVING 20 MPH AND ATTEMPTING A RIGHT TURN WHEN THE TRANSMISSION SLIPPED AND THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONSOLE SHIFT WAS REPAIRED. AT 34,500 MILES, THE FAILURE RECURRED AND THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. ALL FOUR TRANSMISSION GEAR SELECTOR WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS DRIVABLE YET THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE DEALER ADVISED THAT THE SOFTWARE WOULD NEED AN UPDATE TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 34,600. UPDATED 11/16/10*BF THE CONSUMER STATED THE VEHICLE IS STILL NOT SHIFTING PROPERLY AND STAYS IN FIRST GEAR TOO LONG. UPDATED 11/16/10*JB

Electrical System
Filed Aug 25, 201037,900 milesMI

CAR WOULD NOT START. IT WAS TOWED TO THE DEALERSHIP WHICH HAD TO REPLACE THE STARTER SOLENOID WIRE. THE SERVICE DEPARTMENT INFORMED ME THIS WAS A KNOW DESIGN DEFECT, BUT SINCE I WAS JUST OUT OF WARRANTY (37K) I WOULD HAVE TO COVER THE COST. IF THIS IS A KNOW PROBLEM, WHY ISN'T IT FIXED. *TR

Vehicle Speed Control
Filed Aug 10, 201056,000 milesLA

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 60 MPH THE ACCELERATOR PEDAL GOT STUCK. HE STEPPED ON THE BRAKE PEDAL, WHICH DEPRESSED ALL THE WAY TO THE FLOOR WITHOUT STOPPING THE VEHICLE. THE VEHICLE WOULD NOT STOP UNTIL HE SHIFTED IT INTO NEUTRAL AND ENGAGED THE EMERGENCY BRAKE. THE VEHICLE WAS SHUT OFF AND UPON RESTART OPERATED AS NORMAL. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 56,000.

Visibility › Power Window Devices and Controls
Filed Aug 6, 201045,000 milesGA

I BOUGHT A 2007 JEEP CHEROKEE I AM A SENIOR CITIZEN ON A FIXED INCOME I BOUGHT THIS CAR BECAUSE I WANTED TO FEEL SAFE NOW I HAVE 2 WINDOWS THAT FAILED AT THE SAME TIME AND WONT ROLL UP JEEP WANT ME TO REPLACE 2 WINDOWS AND REGULATORS TO FIX THERE PROBLEM. $900.00 I HAVE OWNED DODGE PRODUCTS SINCE 67 . STEP UP TAKE RESPONSIBILITY .ESPECIALLY SINCE YOU'VE GOTTEN BAILED OUT . THIS WILL BE MY LAST DODGE PRODUCT .I OWN 3 DODGE PRODUCTS RIGHT NOW AND MY SON HAS 2 INCLUDING THE 97 JEEP CHEROKEE WITH THE DEATH WOBBLE YOU DIDN'T RECALL..WHICH WAS JUST A 1/4 BOLT .THAT YOU JUST GAVE DIRECTIONS ON HOW THO FIX AND MY SON HAD TO PAY TO GET YOU PROBLEM FIXED. *TR

Electrical System
Filed Aug 4, 201024,982 milesPA

I PURCHASED A 2007 USED JEEP GRAND CHEROKEE FROM KELLY JEEP ON 3/11/2010, WITH AN ODOMETER READING OF 24,758 MILES. THIS VEHICLE HAS STALLED RANDOMLY SEVEN (7) TIMES SINCE THE DATE OF PURCHASE. IT HAS BEEN RETURNED TO THE DEALER'S SERVICE DEPARTMENT THREE TIMES AND EACH TIME THEY HAVE NOT BEEN ABLE TO DUPLICATE THE CAUSE OF THE STALLING. THE STALLING OCCURS AFTER A STOP AND THEN ATTEMPTS TO PROCEED INTO A TURN AT LOW SPEED. IT OCCURS MORE FREQUENTLY WHEN A RIGHT TURN IS BEING MADE. THE ENGINE STOPS AND ALL ELECTRIC ENERGY ARE LOST, JUST AS THOUGH THE IGNITION WAS TURNED OFF. BRAKING ASSIST AND POWER STEERING ARE LOST. I HAVE PROVIDED THE DEALER A DOCUMENT LISTING AND OBSERVATION OF EACH OF THE SEVEN EVENTS. SEVERAL HAVE PLACES ME IN A COMPRISING POSITION AND IF TRAFFIC HAD BEEN HEAVY COULD HAVE RESULTED IN A SERIOUS ACCIDENT. THE VEHICLE ALWAYS IS ABLE TO RESTART AFTER IT STOPPED, THE IGNITION TURNED OFF AND PLACED IN PARK. *TR

Power Train › Automatic Transmission
Filed Jul 29, 201069,290 milesTN

OWN A 2007 JEEP GRAND CHEROKEE 4X4, BOUGHT 4 MTHS AGO, I CAN BE DRIVING IT DOWN A ROAD AND ALL THE SUDDEN IT LOSES POWER LIKE AN ACCELERATION PROBLEM, THEN IT WILL SUDDENLY JUST TAKE OFF VERY QUICKLY, THE TRANSMISSION KEEPS SLIPPING, I CAN BE ON THE INTERSTATE GOING 65, TAKE MY FOOT OFF THE GAS TO SLOW DOWN SOME AND HEAR A HARSH SHIFTING PROBLEM. I HAVE TAKEN IT TO THE DEALERSHIP 3 DIFFERENT TIMES, EACH TIME THEY TELL ME THERE IS NO PROBLEM WITH THE CAR, I AGREE WITH THE OTHER COMPLAINTS ON THESE ISSUES WHICH I HAVE HAD THEM ALL IN 4 MTHS. WINDOWS GET STUCK AND WON'T ROLL UP AND DOWN, CAR HAS NOT STARTED 3 TIMES AND HAD TO PUT IN A NEW STARTER, CRAZY DANGEROUS ACCELERATION, SHIFTING ISSUES WITH THE TRANSMISSION!!!!!!!! I HAVE OWNED A 1995 JEEP CHEROKEE SINCE 2003 AND NO PROBLEMS, GOT THIS ONE AND PROBLEM AFTER PROBLEM. THIS ACCELERATION/ SHIFTING ISSUE IS GOING TO KILL SOMEONE IF THIS CAR ISN'T RECALLED FOR THIS PROBLEM!!!!! *TR

Steering
Filed Jul 23, 201000

POWER STEERING LEAKS FROM HOSES, HAD TO REPLACE ALL OF THEM. THE POWER STEERING RESERVOIR WOULD LEAK DRY IN ABOUT 2 DAYS OF CITY DRIVING. NOT REPLACED UNDER WARRANTY, ONLY 30,000 MILES ON JEEP, DEALER SAID IT WAS "NOT COMMON, BUT HAVE SEEN A FEW WITH THE SAME ISSUE." *TR

Vehicle Speed ControlCrash
Filed Jul 19, 201028,000 milesPA

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. WHILE SITTING AT A DRIVE THROUGH WINDOW HER VEHICLE SUDDENLY ACCELERATED THROUGH THE PARKING LOT. SHE LOOKED DOWN AND NOTICED THAT THE ACCELERATOR PEDAL WAS STUCK. SHE ALMOST LOST CONTROL OF THE VEHICLE AS THE VEHICLE CONTINUED TO ACCELERATE IN THE PARKING LOT CAUSING HER TO CRASH INTO THE CURB AND DAMAGED BOTH RIMS AND TIRES ON THE PASSENGER SIDE OF THE VEHICLE. THERE WERE NO INJURIES. THE POLICE WERE NOT NOTIFIED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE A WEEK PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

Air BagsCrash1 injured
Filed Jul 12, 201027,000 milesOH

TL*THE CONTACT OWNS A 2007 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT A FAILURE DID NOT EXIST IN THE VEHICLE. THE DEALER STATED THAT THE AIR BAGS FUNCTIONED AS INTENDED. THE VEHICLE WAS IN THE DEALERS POSSESSION TO HAVE THE BODY DAMAGE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 27,000.

Electrical System
Filed Jul 5, 201050,678 milesMD

BOUGHT USED 2007 GRAND CHEROKEE FROM ADAMS JEEP, ABERDEEN MD IN NOV. 2009. WITHIN FIRST MONTH, WHILE TRAVELING AROUND 30 MPH, CAR WOULD NOT ACCELERATE WHEN PUSHING ON GAS PEDAL DESPITE ENGINE RACING. PRND LIGHTS ALL LIT UP. TOOK CAR BACK TO DEALER AND BEZEL GEAR SELECTOR REPLACED AFTER PAYING $100 DEDUCTIBLE ON EXTENDED WARRANTY. SAME PROBLEM OCCURRED 5 MONTHS LATER. DEALER CHARGED ME FOR ELECTRONIC CONTROL MODULE UPDATES. ONE MONTH LATER, SAME PROBLEM OCCURRED, DEALER REPLACED BEZEL GEAR SELECTOR AGAIN. ONE MONTH LATER, SAME EXACT PROBLEM OCCURRED. THIS IS 4TH TIME TAKING CAR IN FOR LACK OF ACCELERATION WHILE PUSHING ON GAS PEDAL. DEALER STATES UNABLE TO FIX PROBLEM SINCE THEY CANNOT REPRODUCE IT. THIS IS A HUGE SAFETY PROBLEM AS I HAVE ALMOST BEEN HIT MULTIPLE TIMES WHEN MY CAR FAILS TO ACCELERATE WHEN PUSHING ON GAS PEDAL. CHRYSLER NEEDS TO RECALL THE SHIFTER MODULE IN THESE CARS BEFORE SOMEONE GETS KILLED. *TR

Tires
Filed Jun 30, 201023,114 milesNJ

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES WERE EXPERIENCING TREAD SEPARATION. THE CONTACT CALLED THE DEALER WHO ADVISED THERE WAS A PROBLEM WITH THE TIRES. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER WHO ADVISED SHE NEEDED AN ALIGNMENT AND NEW TIRES. THE CURRENT MILES WERE 23000. UPDATED EVOQ 09/01/10*JB UPDATED 10/28/10 *BF UPDATED 11/01/10 UPDATED 11/23/10 *BF UPDATED 11/23/10 THE CONSUMER STATED SHE HAD TO PAY $1090 TO REPLACE TWO DEFECTIVE TIRES. UPDATED EVOQ 12/17/10. *JB UPDATED 10/24/11.*JB

Electrical System
Filed Jun 26, 201037,080 milesPA

VEHICLE TRAVELING ON PA TURNPIKE AT 65 MPH WHEN ENGINE SHUT DOWN. POWER SYSTEMS QUIT BUT I WAS ABLE TO GET THE CAR OFF THE DRIVING LANE COULD HAVE EASILY CAUSED A CRASH IF IT HAD QUIT DURING PASSING VEHICLE, 2007 GRAND CHEROKEE WITH N3.0 CRD DIESEL, WAS TOWED TO DEALER DEALER REPLACED CRANKSHAFT SENSOR TO FIX ISSUE. *TR

Tires
Filed Jun 16, 201071,200 milesIN

TIRE WEARS ON INSIDE WALL WHERE TREAD MEETS SIDEWALL ON GOODYEAR RSA EMT TIRES I HAVE GONE THROUGH 4 TIRES NOW ALL WITH THE EXACT SAME ISSUE. GOODYEAR HAS WORKED WITH ME ON "PRO-RATING" AT A REDUCED PRICE TO REPLACE. I AM STILL UNHAPPY WITH TIRES FAILING AFTER LESS THAN 10,000 MILES AND HAVING TO PAY TO REPLACE THEM. *TR

Wheels › Lugs/Nuts/Bolts/Studs
Filed Jun 3, 2010OH

2007 JEEP GRAND CHEROKEE. LEFT FRONT WHEEL CAME OFF THE VEHICLE. *BF THE TIRE DAMAGED THE FRONT FENDER WHEN IT SEPARATED FROM THE VEHICLE. THE CONSUMER STATED REPAIRS WERE MADE TO THE VEHICLE TWO WEEKS AGO. OHIO TRAFFIC CRASH REPORT # 10-0174-91. *JB

Electrical System
Filed Jun 2, 201063,600 milesCA

THIS PROBLEM HAS OCCURRED ALMOST EVERY DAY FOR TWO MONTHS. I WILL DESCRIBE ONE INCIDENT, WHICH OCCURRED THIS EVENING AROUND 11PM. I WAS DRIVING ON THE HIGHWAY IN MY 2007 JEEP GRAND CHEROKEE WHEN MY ACCELERATOR STOPPED HAVING ANY EFFECT ON MY CAR. ALL OF THE GAUGES DIED (SO THE FUEL REPORTED EMPTY, THE SPEEDOMETER SAID I WAS NOT MOVING, ETC) - ALL OF THIS WHILE TRAVELING AT 65MPH. I HAD TO PULL OVER, TURN THE CAR OFF AND BACK ON, AND ALL OF THE PROBLEMS WENT AWAY. AS I'VE SAID, THIS HAS HAPPENED ONCE A DAY FOR THE PAST TWO MONTHS. SO FAR THERE APPEARS TO BE NO FIX FOR THE PROBLEM. *TR

Engine and Engine Cooling › Engine
Filed May 25, 201040,800 milesKY

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT SPEEDS OF 40 MPH, THE ACCELERATOR PEDAL FAILED TO OPERATE. ALL WARNING LIGHTS ILLUMINATED ON THE DASHBOARD AND THE VEHICLE STALLED. THE VEHICLE THEN INDEPENDENTLY RESTARTED AND IT WAS DRIVEN TO A LOCAL DEALER. THE DEALER ATTEMPTED TO DIAGNOSE THE VEHICLE BUT WAS UNABLE TO PRODUCE ANY FAILURE CODES. THE FAILURE RECURRED. AND THE VEHICLE WAS TAKEN TO THE DEALER THREE ADDITIONAL TIMES YET THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 40,800.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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