TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN CONSISTENTLY WITHOUT WARNING. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE DEALER COULD FIND NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE CURRENT MILEAGE WAS APPROXIMATELY 30,300.
2007 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
2007 GRAND CHEROKEE OVERLAND 3.0L DIESEL. FOR THE PAST YEAR OR SO THE LIGHTS ON THE DASH WILL ALL COME ON SIMILAR TO WHEN THE CAR IS FIRST STARTED. RECENTLY THE SPEEDOMETER AND TACH WILL SHUT OFF AS WELL. IF THIS WERE A GAS ENGINE THE ENGINE WOULD PROBABLY ALSO STALL. NUMEROUS TIMES AT THE DEALER NO CHANGE. I BELIEVE THIS RELATED TO THE 2008 GRAND CHEROKEE RECALL. *TR
DRIVING AT HIGHWAY SPEED IN DRIVE, TRANSMISSION DOWNSHIFTED INTO 4TH GEAR WITHOUT MANUAL ASSISTANCE. PULLED OVER TO SIDE OF ROAD AND ATTEMPTED TO SHIFT BACK INTO DRIVE UNSUCCESSFULLY. I THEN SHIFTED INTO PARK AND BACK INTO DRIVE. DASHBOARD INDICATOR SAID THE TRANSMISSION REMAINED IN 4TH EVEN THOUGH THE SHIFTER WAS IN DRIVE. SHUT VEHICLE OFF AND THEN RESTARTED THE ENGINE. I THEN PUT THE VEHICLE INTO DRIVE AND RESUMED MY TRIP. ALSO, ON A SECOND OCCASION, DRIVING WITH TRANSMISSION IN DRIVE, STARTING FROM A STOP, TRANSMISSION DOWNSHIFTED INTO 1ST GEAR. PULLED OVER AND SHUT OFF ENGINE AND RESTARTED. PUT TRANSMISSION INTO DRIVE AND RESUMED TRIP WITH NO FURTHER PROBLEM. *TR
2007 JEEP GRAND CHEROKEE -- INVOLVED IN A ACCIDENT AT APPROX 55 MPH. ENTIRE FRONT END OF VEHICLE DESTROYED, $7700 DAMAGE. THE AIR BAG DID NOT DEPLOY.
MY DAUGHTER WAS DRIVING HER 2007 GRAND CHEROKEE AWAY AT COLLEGE. SEVERAL TIMES AS SHE WAS DRIVING ALONG THE ROADS WITH TRAFFIC, THE TRANSMISSION SEEMED TO GO NEUTRAL AND ALL GEAR INDICATIONS LIT CIRCLED AS THOUGH IT WAS IN ALL GEARS, BUT WAS NOT "DRIVING". WHEN IT FINALLY KICKED BACK INTO GEAR IT ACCELERATED QUICKLY. SHE HAD TO BREAK AND PULL OVER SEVERAL TIMES THIS HAPPENED. WE HAD THE CAR TOWED TO A DEALERSHIP AND THEY REPLACED AN ELECTRONIC MODULE. THIS COULD BE A DEADLY FAILURE. TWO DEALERSHIPS' SERVICE DEPARTMENTS I HAVE ASKED HAVE HEARD OF IT BUT SAY IT ISN'T A WIDESPREAD PROBLEM, A SALES MANAGER WHERE WE BOUGHT IT CLAIMS NEVER TO HAVE HEARD OF THIS. *TR
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) RE: 2007 JEEP GRAND CHEROKEE LAREDO 4X4 PROBLEM: DANGEROUS SHIFTER MODULE DEFECT TO WHOM IT MAY CONCERN: LAST WEEK, MY WIFE WAS BRINGING OUR CHILDREN TO SCHOOL, AND UPON LEAVING THE DRIVEWAY, THE TRANSMISSION JUMPED, THE CAR JERKED BACK DANGEROUSLY INTO THE OPEN STREET, AND ALL OF THE LIGHTS ILLUMINATED ON THE DASH (P, N, R, D). FORTUNATELY FOR US, SHE WAS ABLE TO RETURN THE CAR TO THE DRIVWAY, UNHARMED. LIVING ON A BUSY STREET, WE ARE VERY LUCKY THAT IT HAPPENED WITHOUT ANY ACCIDENT/INJURY. AS THIS IS THE SECOND TIME SOMETHING LIKE THIS HAS HAPPENED, I AM NOW AFRAID TO LET HER DRIVE THIS CAR ANY LONGER, UPON CONTACTING JEEP/CHRYSLER, I WAS TOLD THAT THEY WOULD NOT BE ABLE TO COVER THIS SAFETY REPAIR (APPROX. COST IS $1025.OO W/TAX,PARTS,LABOR). I AM DOWNRIGHT FRUSTRATED, ANGRY, AND FEARFUL. AFTER READING SCORES OF OFHER SIMILAR COMPLAINTS ABOUT THE SHIFTER MODULE ON REPUTABLE SITES LIKE EDMUNDS.COM, MY FRUSTRATION WITH CHRYSLER HAS INCREASED. THEY SIMPLY WON'T CONCEDE THAT THERE IS A DANGEROUS SAFETY FLAW WITH THE SHIFTER IN THE VEHICLE. PLEASE, ANY HELP IN THIS MATTER WOULD BE GREATLY APPRECIATED. [XXX] *TR
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH THE ENGINE STALLED WITHOUT WARNING. WITHIN SECONDS, THE VEHICLE WOULD RESTART WITHOUT DRIVER INTENT. THE DEALER REPLACED THE IGNITION SWITCH, THE POWER-TRAIN CONTROL MODULE, AND THE ELECTRONIC CONTROL MODULE; YET, THE FAILURE PERSISTED. THE CONTACT VOLUNTARILY SURRENDERED THE VEHICLE TO THE MANUFACTURER. HE WAS CONCERNED THAT THE VEHICLE WOULD BE RESOLD SINCE IT COULD POTENTIALLY CAUSE A CRASH TO OCCUR. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
IN AUGUST OF 2009 MY WIFE EXPERIENCED HER JEEP CHEROKEE DIE OUT IN THE MIDDLE OF TRAFFIC. I MET HER AT THE SCENE. THE CAR STARTED IMMEDIATELY AND WAS DRIVABLE WITH NO SUBSEQUENT OCCURRENCES THAT DAY. WE TOOK IT TO JACK PHALEN DODGE IN COUNTRYSIDE, IL FOR SERVICE TO SEE IF THEY COULD DETERMINE THE CAUSE. ON AUGUST 31 WE PICKED UP THE VEHICLE AND IT CHECKED OUT COMPLETELY, THEY WERE UNABLE TO DUPLICATE THE CONCERN. TWICE SINCE AUGUST WE EXPERIENCED THE SAME CONCERN, THE CAR DIED OUT IN TRAFFIC. BOTH TIMES WE WERE ABLE TO START THE CAR WITHOUT ANY ISSUES AND CONTINUE. ON SATURDAY, MARCH 6 WE DROVE TO DOWNTOWN CHICAGO. ON THIS DAY WE INITIAL DROVE OVER 20 MILES TO GET INTO THE CITY, HOWEVER ONCE WE WERE THERE THE CAR BEGAN TO DIE. THIS TIME WE EXPERIENCED IT DYING OUT AT LEAST 10 TIMES. ONCE, ON I-55 WITH TRAFFIC MOVING AT EXPRESSWAY SPEEDS. HAVING LOST CONFIDENCE THAT WE WOULD BE ABLE TO CONTINUE SAFELY WE CALLED FOR A TOW. WE TOOK IT BACK TO JACK PHALEN FOR REVIEW. WE PICKED UP THE CAR ON MONDAY, MARCH 8. AGAIN WE WERE TOLD THAT NOTHING WAS WRONG MECHANICALLY WITH THE AUTO. HOWEVER, THEY NOTED THAT THERE WAS A "STAR CASE FOR LOSS OF THROTTLE RESPONSE #K34511542" WHICH RESPONDED TO "SOFTWARE UPDATES". THEY INSTALLED 5 SOFTWARE UPDATES. WE RECEIVED NO GUARANTEE THAT THIS WOULD FIX THE ISSUE NOR WOULD THEY GUARANTEE THAT FUTURE OCCURRENCES WOULD BE COVERED UNDER OUR WARRANTY, WHICH EXPIRES IN APRIL 2010. WE ARE OBVIOUSLY CONCERNED THAT DATED SOFTWARE COULD POTENTIALLY RESULT IN A
WHILE DRIVING THE VEHICLE ON THE HIGHWAY, IT STALLS WITHOUT WARNING. *TR
I WAS STOPPING WHEN I WAS REAR-ENDED BY A VEHICLE GOING APPROXIMATELY 60 MILES PER HOUR. THE IMPACT OF THE COLLISION PUSHED ME INTO THE VEHICLE IN FRONT OF ME. MY SEAT BELT (ONE PIECE) EXPERIENCED A PARTIAL FAILURE. THE LAP BAND LOCKED UP, HOWEVER THE SHOULDER PIECE FAILED TO LOCK, CAUSING MY HEAD TO HIT THE STEERING WHEEL. IN THE EMERGENCY ROOM, I RECEIVED 5 STITCHES ON THE BRIDGE OF MY NOSE AND AM EXPERIENCING SIGNIFICANT BRUISING AND SWELLING OF THE FACE. *TR
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH THE VEHICLE WOULD LUNGE FORWARD AND THE ENGINE SHUT OFF. THE CONTACT STATED THE ENGINE SHUT OFF IN TRAIFFIC OVER 25 TIMES. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER REPLACED THE SPEED SENSOR, IGNITION KEY, AND THE WIRELESS CONTROL MODULE. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE. THE CONTACT STATED THAT THE DEALER DOES NOT HAVE THE ABILITY TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 50,000.
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ON THREE OCCASIONS, THE VEHICLE STALLED AND SHUT DOWN COMPLETELY WITH NO POWER AND NO WARNING PRIOR TO THE FAILURE. THE FIRST TIME IN 2008, SHE WAS SITTING AT A STOP LIGHT AND THE VEHICLE SHUT OFF. THE SECOND FAILURE OCCURRED WHILE SHE WAS DRIVING APPROXIMATELY 50 MPH AND THE ENGINE SHUT OFF. THE MOST RECENT OCCURRENCE, SHE WAS DRIVING 50 MPH AND WAS ABLE TO MANEUVER ONTO THE EMERGENCY LANE, SHIFT TO NEUTRAL, TURN THE IGNITION OFF AND RE-START THE VEHICLE WITH NO HESITATION. SHE WAS DRIVING FOR 20 MINUTES EACH TIME THE FAILURE OCCURRED. SHE TOOK THE VEHICLE TO THE DEALERSHIP TWO TIMES AND THE DEALER TOLD HER THAT THEY COULD NOT DIAGNOSE THE FAILURE. SHE CALLED THE MANUFACTURER AND THE REPRESENTATIVE TOLD HER THAT THERE WAS NOTHING THEY COULD DO. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 58,593. THE FAILURE MILEAGE WAS 8,014.
2007 JEEP GRAND CHEROKEE, THROTTLE PROBLEMS. ( AT LOW SPEEDS 5MPH -25MPH) VEHICLE HESITATES SOMETIME WHEN YOU TAKE OFF, SOMETIMES IT JUMPS OFF THE LINE, SOME DAYS YOU GO AROUND A CORNER AND PUSH THE THROTTLE AND IT DON'T DO ANYTHING, THEN IT TAKES OFF REAL QUICKLY. WHEN GOING UP AND DOWN HILLS IT HESITATES OR SURGES AND CHANGES GEARS ABRUPTLY. I TOOK TO DEALER AND THEY SAID IT WAS COMMON AND DID A COMPUTER RE-FLASH AT NO COST. IT DINT HELP ANYTHING. THERE WERE 2 OTHER JEEPS THERE FOR THE SAME PROBLEM. THE DEALER WANTS ME TO BRING IT BACK AND LEAVE IT FOR THE DAY SO THEY CAN TRY TO FIX IT. I WONDER HOW MANY PEOPLE HAVE TO DIE OVER SOMETHING LIKE THIS. I WONDER HOW MANY PEOPLE COMPLAINED AND DIED OVER THE TOYOTA PROBLEMS BEFORE ANYONE INVESTIGATED? ITS A REAL PROBLEM, LOOK AROUND ON SOME OF THE JEEP FORUMS UNDER IDLE OR THROTTLE PROBLEMS. I FOUND ABOUT 100 OTHER COMPLAINS ABOUT THE SAME PROBLEMS IM HAVING IN ABOUT 15 MINUTES. *TR
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE BEGAN SHUTTING OFF WHEN IT WAS PURCHASED BRAND NEW. WHILE DRIVING 40 MPH AND VARIOUS SPEEDS IN TRAFFIC THE VEHICLE LOST POWER AND SHUT DOWN WITHOUT WARNING INCLUDING WHEN HE ATTEMPTED TO MAKE A LEFT OR RIGHT TURN OR STOP AT A TRAFFIC LIGHT. THE DEALER DIAGNOSED THE FAILURE FIVE TIMES. THE DEALER ALSO REPLACED THE FRONT END MODULE SEVERAL TIMES. HE WILL CONTACT THE MANUFACTURER AND REQUEST THAT THE VEHICLE BE REPLACED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 52,000.
I OWN A 2007 JEEP GRAND CHEROKEE V6 2WD AND OTHER OWNERS ACROSS THE US (THOUSANDS OF THEM) WITH YEARS RANGING 2005-2007 REPORT PROBLEMS WITH THE ELECTRONIC SHIFT MODULE. THIS GOES OUT IN THE MIDDLE OF DRIVING (SOMETIMES ON THE HIGHWAY) AND WILL CAUSE THE VEHICLE TO STALL OUT IN THE MIDDLE OF THE ROAD WITHOUT WARNING. I HAVE HAD MINE REPLACED TWICE NOW AND HAVE ONLY OWNED MY JEEP FOR 1 1/2 YEARS (BOUGHT IT BRAND NEW). THIS HAPPENED IN MARCH 2009 AND AGAIN JANUARY 2010. *TR
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 60 TO 65 MPH ON NORMAL ROAD CONDITIONS THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS FOR THE IDENTICAL FAILURE; HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 14,000.
AIRBAG LIGHT KEEPS COMING ON. AM TOLD THAT THIS INDICATES THAT THE AIRBAG RESTRAINT SYSTEM IS NOT WORKING. HAVE TAKEN IT IN TO THE JEEP DEALER SEVERAL TIMES AND THEY THINK IT HAS TO DO WITH THE REMOTE STARTER THAT WAS INSTALLED BY THE SAME JEEP DEALER, YET THAT WAS ALMOST 2 MONTHS AGO BUT THE PROBLEM STILL PERSISTS. *TR
I HAVE SUBMITTED A COMPLAINT BEFORE BUT THE PROBLEM CONTINUES AND HAS GOTTEN WORSE. MY JEEP LOSES ALL ELECTRICAL POWER AND SHUTS DOWN AND RESTARTS ITSELF WHILE DRIVING, OCCASIONALLY DOESN'T ACCELERATE PAST SECOND GEAR AND OTHER TIMES ACCELERATES VERY SLOWLY, NUMEROUS TIMES DEALERSHIP TOLD ME NOTHING WAS WRONG, FINALLY THEY REPLACED CLOCKSPRING AND MOTHERBOARD BUT PROBLEM BEGAN RECURRING ONLY DAYS LATER. ONLY NOW MY JEEP IS ADDITIONALLY AT TIMES ACTING LIKE IT WANTS TO SHUT DOWN BUT INSTEAD IS JUST FALTERING SHAKING THE WHOLE VEHICLE VIOLENTLY ACCOMPANIED BY THE STRUGGLING TO ACCELERATE. *TR
ENGINE STALLS WHILE DRIVING. *TR
TODAY WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 35-40MPH MY VEHICLE STALLED. I HAD COME TO A COMPLETE STOP AND WAS AWAITING A TRAFFIC LIGHT CHANGE. WHEN THE LIGHT CHANGED AND I STEPPED ON THE ACCELERATOR THE VEHICLE BEGAN TO HESITATE AND JERK AND THE ESP/BAS LIGHT, MALFUNCTION INDICATOR LIGHT (CHECK ENGINE) AND A MESSAGE STATING TRANSMISSION OVER TEMP CAME ON. I WAS IN THE LEFT LANE AND IMMEDIATELY PUT ON MY FLASHERS. THE DRIVER BEHIND REALIZED THAT I WAS IN TROUBLE AND PUT ON HIS AS WELL. AFTER I WAS ABLE TO ROLL TO THE SHOULDER, I IMMEDIATELY TURNED THE VEHICLE OFF. AFTER WAITING APPROXIMATELY 5MINS, I RESTARTED THE VEHICLE AND CONTINUED TO DRIVE SLOWLY AND CAREFULLY TO MY OFFICE SINCE I WAS JUST 2 BLOCKS FROM WORK. THIS EXPERIENCE SCARED ME BECAUSE HAD THIS HAPPENED WHILE I WAS DRIVING AT THE 60-65 MPH RATE ON THIS VERY BUSY HIGHWAY, I COULD HAVE BEEN HURT. AFTER READING SEVERAL OF THE OTHER COMPLAINTS, I CAN ALSO RELATE TO THE COMPLAINT ABOUT THE TIRES HAVING HAD TO REPLACE A BROKEN STEM AFTER OWNING THE VEHICLE ONLY 2 DAYS AND I CURRENTLY STILL HAVE WATER LEAKING INTO MY VEHICLE ON RAINING DAYS ON THE PASSENGER SIDE AND NOW THROUGH THE LIGHTS. I DRIVE ON THE HIGHWAY DAILY AND AFTER TODAY'S STALL OUT, I AM AFRAID TO DRIVE THIS VEHICLE. I CALLED THE DEALERSHIP TODAY AND EXPLAINED MY ISSUES AND TOLD THE SERVICE MANAGER ABOUT ALL OF THE LIGHTS AND HE TOLD ME THE CAR WAS PROBABLY COLD AND IF THE LIGHTS DON'T GO OUT I CAN BRING IT IN ON SATURDAY. WELL TODAY IS WEDNESDAY AND
JEEP 2007 LOSES POWER WHEN DRIVING... GEAR MODULE IS FAULTY.. DROPPED FROM 55 MPH TO 0 ...ELECTRICAL WORKING FINE.. SOMETHING IS WRONG.. AVOIDED A FATAL ACCIDENT ON THE HIGHWAY.. *TR
WHILE DRIVING DOWN THE HIGHWAY AT 65 WITH THE HEADLIGHTS ON ALL OF MY DASH LIGHTS LIT UP AND THERE WAS NO POWER FOR A FEW SECONDS. THIS IS THE FIRST TIME IT HAS HAPPENED SINCE PURCHASING THIS VEHICLE. I HAVE NO BEEN ABLE TO TAKE MY JEEP INTO THE SHOP SINCE I WAS ALREADY AT WORK. I CONTACTED THE DEALER AND THEY SAID THEY HAVE HAD COMPLAINTS LIKE THIS AND THAT THEY WOULD NOT BE ABLE TO READ THE FAULT. *TR
I WAS DRIVING ALONG AT 70 MPH IN THE NUMBER ONE LANE WHEN THE MOTOR JUST QUIT. I HAD TO CHANGE OVER THREE LANES TO GET TO SIDE SO I WOULD BE SAFE. THERE LARGE TRUCKS IN THE NUMBER TWO AND THEE LANES WHICH CAUSED ME CONCERN FOR MY SAFETY. THE CRANKSHAFT SENSOR WAS DEFECTIVE CAUSING THE INCIDENT. I FEEL THERE SHOULD HAVE BEEN A RECALL BECAUSE THE SPRINTER USES THE SAME ENGINE WHICH HAS BEEN RECALLED FOR THE SAME REASON. *TR
I OWN A 2007 JEEP GRAND CHEROKEE LAREDO, 6 CYL 4X4. THE VEHICLE HAS BEEN LOSING POWER AT HIGHWAY SPEEDS ON AN ALMOST DAILY BASIS, USUALLY WHILE NEGOTIATING LEFT HAND CURVES. WHEN THE VEHICLE LOSES POWER, THE TRACTION CONTROL LIGHT TURNS ON AND THE VEHICLE DECELERATES RAPIDLY. DURING THE POWER LOSS, I CAN PUT THE ACCELERATOR TO THE FLOOR AND THE VEHICLE WILL NOT ACCELERATE. I HAVE ALMOST BEEN INVOLVED IN SEVERAL REAR END CRASHES DUE TO THIS ISSUE, AS IT HAPPENS WITHOUT WARNING. THE VEHICLE HAS BEEN TO THE DEALERSHIP 5 TIMES FOR RELATED ISSUES. ON 03/18/08 THE ABS WIRING HARNESS WAS RE-ROUTED BECAUSE IT WAS RUBBING ON THE LEFT FRONT TIRE. THE SHIFTER MODULE HAS ALSO BEEN REPLACED TWICE, HOWEVER, THE AFOREMENTIONED PROBLEM IS ONGOING. THE LAST TIME THE VEHICLE WAS AT THE DEALERSHIP WAS 09/25/09 AND I WAS TOLD THAT THERE WAS NO COMPUTER CODE FOR THE PROBLEM AND THAT THE DEALERSHIP COULD NOT FIX OR DIAGNOSE THE PROBLEM BECAUSE THEY COULD NOT RECREATE IT. I AM AFRAID THAT IF I CONTINUE TO DRIVE THIS VEHICLE IT IS INEVITABLE THAT I WILL BE INVOLVED IN A COLLISION AS A RESULT OF THIS MECHANICAL FAILURE. I CANNOT AFFORD TO REPLACE THE VEHICLE AND THE DEALERSHIP WHERE I PURCHASED THE VEHICLE HAS BEEN USELESS IN FIXING THE PROBLEM. I AM AT MY WITS END AND I AM GETTING NOWHERE WITH PAPA'S DODGE. *TR
ON FIVE OCCASIONS ALL OF DASH LIGHTS CAME ON AND WENT OFF WHILE I WAS DRIVING, TWO OF THESE TIMES THE ENGINE STALLED AND RESTARTED ITSELF. TOOK VEHICLE TO DEALERSHIP AND WAS TOLD NO PROBLEM WAS FOUND. *TR
FUEL SUPPLY LINE RUPTURED IN ENGINE COMPARTMENT. THE RESULT WAS FUEL UNDER PRESSURE SPRAYING ON THE ENGINE. THE RUPTURE WAS NOT A COMPLETE LOSS OF SUPPLY TO THE ENGINE SO THE ENGINE CONTINUED TO RUN WHILE FUEL SPRAYED SOAKING THE ENGINE COMPARTMENT IN FUEL. THE DEALERSHIP REPORTED THAT THE LINE MUST HAVE BEEN MOVED AND WOULD NOT STAND BEHIND THE PART THAT WAS DEFECTIVE. THE VEHICLE HAS BEEN OWNED BY MY COMPANY SINCE NEW AND THE AREA IN QUESTION HAD NEVER BEEN DISLODGED SINCE NEW. *TR
NUMEROUS ELECTRICAL ISSUES. THE MOST DANGEROUS HAVE BEEN THE PRND LIGHTING UP AND VEHICLE NOT GOING OVER 1ST OR 2ND GEAR WHILE DRIVING. THIS HAS HAPPENED TO ME 7 TIMES NOW, 4 OF WHICH HAVE TRIED TO BE DIAGNOSED BY THE DEALER WITHOUT SUCCESS, THEY JUST REPLACED THE GEAR SHIFTER TWICE. THE 3RD TIME I HAD TAKEN A PHOTO OF THIS AND GAVE IT TO THE DEALER WHEN THEY TOLD ME 'NOTHING WAS WRONG' ACCORDING TO THEIR DIAGNOSTICS. PHOTO PROVED OTHERWISE. ALSO THE VEHICLE HAS SHUT ITSELF OFF TWICE WHILE I WAS DRIVING ON A BUSY ROAD. THE WINDOWS ALSO GET STUCK AND WILL NOT WORK. HAVE TO OPERATE ONE WINDOW TO MAKE THE OTHER ONE WORK. THE BATTERY FAILED AND 'TRANSMISSION OVER TEMP" ERROR HAPPENED AT THE SAME TIME. MANUFACTURER'S SERVICE AGENT SAID IT WAS A FALSE READOUT DUE TO BATTERY FAILURE BUT THEY DID FIX SOMETHING ON THE TRANSMISSION. I AM FILING FOR A SECOND LEMON LAW ARBITRATION HEARING IN FLORIDA. IT IS A VERY DANGEROUS VEHICLE WITH THESE ISSUES. INCIDENT DATE ON THIS FORM IS ONLY THE LAST DATE OF OCCURRENCE SINCE ONLY ONE OPTION. THIS HAS BEEN A PROBLEM SINCE FIRST PURCHASING THIS 'NEW' VEHICLE. *TR
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, A CHILD CROSSED OVER THE DRIVER'S SEAT TO EXIT THE VEHICLE. HE HELD THE GEAR SHIFT TO SUPPORT HIMSELF, WHICH CAUSED THE VEHICLE TO SHIFT INTO DRIVE. THE VEHICLE SPED DOWN A HILL AND CRASHED INTO A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP AND THE MECHANIC STATED THAT THE CABLE WENT INTO THE SHIFTING GEAR, WHICH CAUSED THE VEHICLE TO SHIFT INTO GEAR WITHOUT THE KEY IN THE IGNITION. THE BODY OF THE VEHICLE WAS REPAIRED, BUT NOT THE GEAR SHIFT. THE VEHICLE IS STILL AT THE AUTO BODY SHOP. THE CONTACT WOULD LIKE SOMEONE FROM CHRSYLER TO INSPECT THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 43,000.
VEHICLE LOSES POWER AT INTERSTATE SPEED. INCIDENTS: 5-30-2007. WIFE WAS DRIVING VEHICLE ON INTERSTATE. VEHICLE JUST TURNED OFF AFTER LOOSING POWER. WIFE PULLED TO SHOULDER OF ROAD AND PUT INTO PARK. RESTARTED ENGINE. NO 'CHECK ENGINE LIGHT". TOOK VEHICLE TO DEALERSHIP FOR SYSTEM SCAN. SONYA RECHTOROVIC AT LANDMARK DODGE (770-968-4900)CHECKED VEHICLE INTO REPAIR. RECEIVED PAPERWORK WHICH SAYS "CUSTOMER STATES WHILE DRIVING ON INTERSTATE, VEHICLE SHUTS OFF. NO CODES IN SYSTEM. ALL SYSTEMS OPERATING AS DESIGNED. TEST DROVE VEHICLE AND COULD NOT DUPLICATE CONCERN." INCIDENTS HAVE HAPPENED AGAIN ON 7-1-2009, 7-4-2009 AND ON 7-6-2009. LOST POWER AT INTERSTATE SPEED WHILE DRIVING. ENGINE LIGHT DID COME ON, AND I PULLED TO SHOULDER OF ROAD AND WAITED A FEW MINUTES. TOOK VEHICLE TO TWO DIFFERENT DEALERSHIPS. "JOE BROOKS" AT DOUGLAS COUNTY DODGE AT 770-942-1102 AND VIC DANIEL AT LANDMARK DODGE AT 770-968-4900 OR 678-251-2327. BOTH DEALERSHIPS STATED "OUT OF WARRANTY AND WOULD BE $100 JUST TO SCAN THE SYSTEM FOR ERRORS". I TOOK VEHICLE TO AUTOZONE AND HAD VEHICLE SCANNED FOR FREE. RECEIVED ERROR CODE "U0404 CODE- INVALID DATA RECEIVED FROM GEAR SHIFT CONTROL MODULE". SEEN RECALL D46 FOR 2005 JEEP GRAND CHEROKEE TO REPROGRAM PCM. I BELIEVE MY 2007 JEEP GRAND CHEROKEE LAREDO HAS THIS ISSUE. CALLED CHRYSLER AT 1-800-853-1403 AT 1045 AM ON 7-6-2009 AND SPOKE WITH "DAN THOMAS". DAN LOOKED UP MY VIN NUMBER AND STATED THAT "NO RECALLS ARE FOR THIS VEHICLE AND IF A RECALL DOES COME OUT, THEN A
PUSH ON GAS NOTHING HAPPENS. CONTINUE TO HIT GAS PEDAL THEN IT KICKS IN. HAS HAPPEN SEVERAL TIMES. HAPPENING AT LEAST 2 TO 3 TIMES A WEEK TAKING IN TOMORROW 6/20/09 BECAUSE WAS BOUGHT NEW WITH 18 MILES AND NOW 37,000 MILES ON JEEP ( PASS WARRANTY OF COURSE) TO BE COVERED I WOULD THINK PULLING OUT INTO TRAFFIC IT WOULD BE CONSIDERED A SAFETY ISSUE. TALK TO A MECHANIC THAT HAS WORK ON SEVERAL WITH A FLY BUY WIRE ACCELERATION BEING THE PROBLEM. *TR
I HAVE A 2007 JEEP GRAND CHEROKEE DIESEL. BOUGHT NEW, NOV. 07. AT ABOUT 28K MILES, ON MAY 24, NOXIOUS FUMES STARTED COMING THROUGH THE A/C VENTS WHILE IDLING, AFTER COMING TO A STOP. TOOK TO DEALER. THEY HAD IT FOR 3 DAYS, GOT A RUN AROUND, THEY SAID CHRYSLER TECH LINE SAID IT WAS NORMAL, TOLD ME TO SET THE A/C SYSTEM ON RECIRCULATION. SERVICE MANAGER ADMITS HE SMELLED IT BUT THEY COULDN'T FIND THE PROBLEM. CALLED CHRYSLER TECH LINE, THEY SAID THE SAME THING ALSO THAT I SHOULD TAKE IT TO A DEALER WITH BETTER TECHNICIANS. PROBLEM IS GETTING WORSE, STINKS, CAUSES EYE STING. PROBABLY EXHAUST FUMES, SMELLS LIKE A NATURAL GAS LEAK ONLY WORSE! *TR
FRONT GOOD YEAR TIRES SEPARATING FROM THE BELT. CAR IS IN PERFECT ALIGNMENT CHECKED BY DEALER. HUNDREDS MAYBE THOUSANDS HAVE BEEN REPORTING THE SAME PROBLEM, ALL AT AROUND 20K MILES. DEALER FAILING TO WARRANTY THEM CLAIMING THAT ITS NORMAL ON THESE TRUCKS DUE TO THE SUSPENSION??? NOT MY PROBLEM! DO NOT PLAN ON SPENDING $460 DOLLARS PER TIRE EVERY 20K MILES. *TR
WHILE DRIVING 60 MPH DOWN BUSY ROAD THE ENGINE DIED, WHEN ACCELERATOR WAS PRESSED THERE WAS NO POWER, DASH WENT COMPLETELY DARK. PULLED TO THE SIDE OF THE ROAD AND THE VEHICLE WOULD NOT GO INTO PARK. AFTER SEVERAL TRIES IT COULD BE RESTARTED. THE SHIFT CONTROL MODULE HAS ALREADY BEEN REPLACED DUE TO PREVIOUS PROBLEMS. *TR
2007 JEEP GRAND CHEROKEE (16,000 MILES) SHUTDOWN ON FREEWAY. I WAS IN THE LEFT LANE @70MPH. I HAD TURN FLASHERS ON AND MOVE TO THE SHOULDER. NO ACCIDENT, NO INJURY, CAR STARTED ON FIRST TRY ON THE SHOULDER. *TR
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE GEAR WOULD SHIFT INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE ELECTRONIC SHIFT MODULE FAILED. THE PART NEEDED TO MAKE THE REPAIR WAS ON BACK ORDER. ON A SEPARATE OCCASION, WHILE DRIVING LESS THAN 60 MPH, THE VEHICLE SHIFTED INTO NEUTRAL AGAIN WITHOUT THE ACTUAL GEAR SHIFTER BEING MOVED. THE CONTACT'S VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE, WHICH CAUSED MINOR DAMAGES TO HER VEHICLE. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 20,600.
THE AUTOMOTIVE OIL CHANGE ASSOCIATION (AOCA) REPRESENTS THE FAST LUBE INDUSTRY, WITH MORE THAN 3,500 LOCATIONS IN NORTH AMERICA, SERVICING MORE TIRES THAN ANY OTHER ORGANIZATION. OVER THE PAST SEVERAL MONTHS MEMBERS REPORTED AN INCREASING NUMBER OF PROBLEMS WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) ' AND THEY ARE GETTING WORSE. CONVENTIONAL TPMS'S MEASURE TIRE PRESSURE AT THE VALVE AND USE A RADIO FREQUENCY TO TRANSMIT THE DATA TO AN ANTENNA ON THE SIDE OF THE VEHICLE. THE QUALITY OF THESE VALVE STEMS IS SO POOR THAT CAR CARE PROFESSIONALS KNOW - IF THEY CHECK THE TIRE PRESSURE, IT IS LIKELY THE VALVE WILL BREAK AND THEY WILL INCUR THE COST TO REPLACE, ABOUT $110.00 PER UNIT. SPECIFICALLY, THE 2008 JEEP GRAND CHEROKEE, AND THE 2008 CHEVROLET EQUINOX, HAVE ALUMINUM VALVES STEMS; THESE EASILY CORRODE, BECOME BRITTLE, AND BREAK AT THE TOUCH. THEY ALSO HAVE A PLASTIC CAP. IF THIS PLASTIC CAP IS IMPROPERLY SEATED, OR REPLACED BY AN AFTERMARKET CAP CONTAINING BRASS, OR BRASS THREAD INSERTS, IT LEADS QUICKLY TO GALVANIC CORROSION; THE RESULT- THE CAP FUSES TO THE VALVE STEM. ATTEMPT TO REMOVE THE CAP, THE STEM BREAKS. THE DRIVING PUBLIC IS BEING 'TRAINED' TO TRUST THESE MONITORS FOR ACCURATE TIRE PRESSURE. PROPERLY INFLATED TIRES REDUCE THE POTENTIAL FOR LIFE-THREATENING BLOWOUTS, ENHANCE HANDLING, IMPROVE FUEL EFFICIENCY, AND PROLONG TIRE LIFE; LOWERING THE COST OF OWNERSHIP. THESE SYSTEMS ARE TOO FRAGILE TO CONTINUE USING THEM IN PASSENGER VEHICLES WITHOUT ADDRESSING THE DURABI
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFT CONTROL MODULE WAS NOT WORKING PROPERLY. THE GEAR SHIFT WOULD NOT SHIFT INTO GEAR AT ANY SPEED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 37,000.
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THAT THE IGNITION SWITCH WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED UNDER WARRANTY IN 2007. IN 2009, WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT WOULD NOT TURN ON. IN ADDITION, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND WOULD NOT DIM. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE BATTERY WAS LOW AND NO OTHER FAILURES COULD BE FOUND. THROUGH ONLINE RESEARCH, THE CONTACT HAS FOUND COMPLAINTS REGARDING THIS SAME ISSUE. THE FAILURE MILEAGE WAS 31,000 AND CURRENT MILEAGE WAS 32,000. UPDATED 3/12/09 *CN UPDATED 03/16/09.*JB
WHILE DRIVING THE CAR STALLS OUT. AT SPEEDS 5-40 MPH AND STARTS RIGHT BACK UP. I TAKE TO THE DEALER 17 TIMES FOR THE SAME PROBLEM . CHRYSLER CORP TOLD IT IS NOT A LEMON. WHAT CAN TO DO WITH THIS CAR. *TR
VEHICLE WILL STALL WITHOUT WARNING. HAS OCCURRED AT LEAST SIX TIMES OVER THE PAST THREE MONTHS. THE STALL AS OCCURRED AT SPEEDS AS HIGH AS 45 MILES AND HOUR. THE VEHICLE HAS BEEN TAKEN TO THE DEALER FOUR TIMES IN THE PAST SIX WEEKS FOR THE SAME PROBLEM. THE DEALER HAS GIVEN US PUSH BACK WHEN WE SCHEDULE ANOTHER APPOINTMENT BECAUSE THEY CANNOT DIAGNOSE THE PROBLEM. OUR LAST APPOINTMENT SCHEDULED JANUARY 31,2009 THEY NEVER EVEN LOOKED AT THE VEHICLE. THE CAR STALLED AGAIN AT 45 MPH ALMOST CAUSING MY WIFE AND SEVEN MONTH OLD TO GET REAR ENDED. *TR
2007 AND NEWER JEEP GRAND CHEROKEE AND LAREDO HAS A PROGRAMMING DEFECT IN THE BRAKE LIGHTS. IF FOOT IS ON THE BRAKE, REMOVED THEN QUICKLY REAPPLIED THE BRAKE LIGHTS DO NOT COME BACK ON. ONLY THE THIRD/CENTER BRAKE LIGHT COMES ON. THIS ONLY OCCURS WHEN THE HEADLIGHTS ARE ON SO YOU STILL AT LEAST HAVE THE TAILLIGHTS. BUT NO RIGHT OR LEFT BRIGHT BRAKE LIGHT. DEALER DUPLICATED THE PROBLEM ON ALL UNITS IN THEIR STOCK. CHRYSLER ACKNOWLEDGES THE PROBLEM BUT IS DOING NOTHING TO CORRECT IT. I SOLD THE VEHICLE LAST MONTH AS I WON'T DRIVE A VEHICLE WITH DEFECTIVE BRAKE LIGHTS. *TR
I HAVE BEEN TO THE DEALER 3 TIMES FOR THIS ISSUE. FIRST IT WAS MY PRND LIGHTS WOULD ALL LIGHT UP AT THE SAME TIME AND MY ACCELERATION WOULD NOT WORK. THEN MY CHECK ENGINE LIGHT WOULD COME ON AND GO OFF AGAIN AFTER A FEW STARTS. NOW THE CHECK ENGINE LIGHT IS ON AND THE CODE IS U0404 WHICH I AM TOLD IS THE SHIFTER/ELECTRONIC CONTROL MODULE. WHILE SEARCHING THIS I HAVE FOUND HUNDREDS OF OWNERS WITH THE SAME PROBLEM, ALL RIGHT AFTER THEIR WARRANTY RAN OUT. I WENT TO THE DEALER WHILE STILL UNDER WARRANTY AND IT WAS NOT FOUND NOW THAT I AM 900 MIL;ES PAST WARRANTY THEY KNOW WHAT IT IS. I FEEL IF THIS MANY OWNERS HAVE THE SAME PROBLEM IT SHOULD BE RECALLED. I COMPLETELY LOST ACCELERATION WHILE ON THE HIGHWAY TWICE AND WAS ALMOST REAR ENDED. *TR
I HAVE BEEN HAVING A STALLING PROBLEM FOR A COUPLE MONTHS NOW. WHEN I AM AT A STOP SIGN OR RED LIGHT, MY CAR WILL START TO IDLE VERY LOW AND THEN COMPLETELY DIE. IT WILL RESTART WHEN I PUT IT IN PARK AND TURN THE KEY AGAIN. THE NEXT TIME I TRY TO START MY CAR AFTER IT STALLS, IT USUALLY TAKES ABOUT 10 SECONDS FOR IT TO START WHEN TURNING THE KEY. MY CAR HAS DONE THIS 5 TIMES NOW. IT HAPPENS ABOUT ONCE A WEEK. MY CAR ALSO IDLES VERY LOW, VERY OFTEN WHEN I AM STOPPED. IT DOES NOT STALL EVERYTIME THOUGH. EVERYTIME IT HAPPENS I TAKE IT DIRECTLY TO THE DEALERSHIP. THE DEALERSHIP KEEPS TELLING ME NOTHING IS WRONG WITH MY VEHICLE, AND THEY DON'T KNOW WHY IT WOULD BE DYING WHEN STOPPED. *TR
I WAS DRIVING HOME FROM A TRIP AND WAS TWO HOURS FROM HOME. I STOPPED AT A FRUIT STAND AND WHEN I GOT BACK IN THE VEHICLE IT WOULD NOT START DESPITE IT CLEARLY NOT BEING A BATTERY PROBLEM. THE CAR WAS TOWED TO THE DEALER. THIS OCCURRED ON A SATURDAY. ON MONDAY WHEN THEY INSPECTED THE VEHICLE IT STARTED WITH NO PROBLEM. THEY RAN A COMPUTER DIAGNOSTIC CHECK AND FOUND NO FAULTS. I WAS TOLD TO DRIVE THE VEHICLE UNTIL IT "ACTED UP AGAIN". TWELVE DAYS LATER IT WOULD NOT START AGAIN. I HAD IT TOWED TO THE DEALER WHO DETERMINED THAT THE STARTER MOTOR NEEDED TO BE REPLACED. I FIND IT AMAZING THAT I NEEDED TO WAIT UNTIL THE CAR BROKE DOWN AGAIN IN ORDER TO DETERMINE WHAT WRONG WITH THE VEHICLE. CLEARLY THERE WERE ISSUES AND SIMPLY RUNNING A COMPUTER TEST WAS NOT SUFFICIENT. *TR
REGARDING WINDSHIELD CLEARING OF 2002 JEEP AND 2007 JEEP GRAND CHEROKEE. THE DRIVER SIDE WINDSHIELD WIPER DOES NOT CLEAR THE CENTER OF THE WINDSHIELD. THE DEALER SUGGESTED THAT I REPLACE THE WIPER, WHICH I DID WITHOUT SUCCESS. THE AREA THAT DOES NOT CLEAR IS DIRECTLY IN LINE WITH THE DRIVERS VIEW. THE PASSENGER SIDE CLEARS WELL. I CONTACTED A COMPANY THAT REPLACES WINDSHIELDS AND THEY TOLD ME THAT THE PROBLEM IS WITH THE SPRING TENSION ON THE WIPER ARM. I DID NOT YET REPLACE THE ARE THINKING THAT A NEW ARM WOULD HAVE THE SAME SPRING TENSION. MY DAUGHTERS JEEP ( THE 2002) HAS THE SAME PROBLEM. HOW COULD THIS CONDITION HAVE EXISTED FOR 5 YEARS WITHOUT CORRECTION? IT WOULD SEEM UNLIKELY THAT THESE 2 CARS ARE THE ONLY ONES THAT HAVE THIS PROBLEM. DO YOU HAVE ANY RECORD OF THIS CONDITION CAUSING ACCIDENTS? *TR
THE TRANSMISSION IN MY 2007 JEEP GRAND CHEROKEE LAREDO STARTED CLUNKING LOUDLY WHEN I SHIFTED FROM REVERSE INTO DRIVE. THE SERVICE ENGINE LIGHT WILL COME ON AFTER THIS OCCURS. THE PROBLEM WAS INTERMITTENT, THEN, ONE DAY I WAS SITTING AT A RED LIGHT. WHEN IT TURNED GREEN, I STEPPED ON THE GAS PEDAL AND THE VEHICLE WOULD NOT MOVE. IT ACTED AS IF WAS IN PARK. I SHIFTED IT TO PARK AND BACK INTO DRIVE SEVERAL TIMES AND SUDDENLY THE VEHICLE SLAMMED INTO GEAR LUNGED FORWARD INTO TRAFFIC. I REPORTED THIS PROBLEM TO MY DEALERSHIP (THE VEHICLE IS UNDER WARRANTY) WHO TOLD ME NO CODES REGISTERED IN RELATION TO THE SERVICE ENGINE LIGHT HAVING BEEN ON AND THAT THEY COULD NOT DUPLICATE THE PROBLEM. THEY RETURNED THE VEHICLE TO ME AND TWO DAYS LATER THE SAME TRANSMISSION CLUNKING BEGAN AND THE SERVICE ENGINE LIGHT CAME ON. I LEFT A RED LIGHT TODAY AND THE VEHICLE WOULD NOT SHIFT FROM FIRST GEAR INTO SECOND. FINALLY, IT SHIFTED, SLAMMING INTO GEAR, WITH A LOUD, HARD CLUNK THAT SHOT MY VEHICLE SEVERAL FEET AHEAD. I ALMOST LOST CONTROL OF THE VEHICLE AND WOULD HAVE HAD AN ACCIDENT IF A CAR HAD BEEN AHEAD OF ME. IT'S BACK AT THE DEALERSHIP WHO CLAIMS THERE'S NOTHING WRONG. THE CAR HAS ONLY 21,000 MILES ON IT. CLEARLY, THERE IS SOMETHING WRONG AND I FEAR FOR MY SAFETY AND CANNOT SIMPLY GO BUY ANOTHER VEHICLE. *TR
THE ENGINE STALLS WHILE AT LOW SPEEDS SHORTLY AFTER START-UP. NO ENGINE DIAGNOSTIC LIGHTS ARE PRESENT TO AID IN THE TROUBLESHOOTING. THE CAR HAS STALLED UNDER THE LOW SPEED CONDITIONS 5 TIMES SINCE PURCHASE. THE CAR CURRENTLY HAS 27,000 MILES. *TR
FUNNY NOISE MAKING RIGHT TURN LIKE WHEEL RUBBING. THUMPING NOISE AT LOW SPEEDS FROM BRAKES. *TR
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. ON SEVERAL OCCASIONS, THE VEHICLE STALLED AND RESTARTED ON ITS OWN. OTHER TIMES, THE VEHICLE HAD TO BE MANUALLY RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THERE WAS NO RESOLUTION. THE CURRENT MILEAGE WAS 34,000 AND FAILURE MILEAGE WAS 29,000.
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHEN THE CONTACT TURNS THE STEERING WHEEL ALL THE WAY TO THE RIGHT, THE INSIDE OF THE TIRE WOULD RUB AGAINST THE STABILIZER BAR. HE COULD HEAR A GROWLING NOISE, WHICH ALERTED HIM TO THE FAILURE. THE DEALER COULD NOT FIND ANY FAILURES; HOWEVER, THEY ADVISED HIM NOT TO TURN THE STEERING WHEEL ALL THE WAY. THE CONTACT BELIEVED THAT THIS COULD NOT BE AVOIDED. THE MANUFACTURER INFORMED HIM TO GET HIS VEHICLE INSPECTED AGAIN. HE TOOK THE VEHICLE TO ANOTHER DEALER AND THEY STATED THAT THE FRONT CARRIAGE WAS OFF CENTER. THE DEALER ADJUSTED THE CENTERING AND REALIGNED THE FRONT END. AFTER A FEW DAYS, HE TURNED THE WHEEL AGAIN AND HEARD THE GROWLING NOISE. THE CURRENT MILEAGE WAS APPROXIMATELY 22,900 AND FAILURE MILEAGE WAS APPROXIMATELY 20,000. UPDATED 12/11/08. *LJ THE MANUFACTURER TOLD THE DEALER TO REPLACE THE STABILIZER BAR. UPDATED 12/11/08. *JB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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