TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING APPROXIMATELY 5 MPH TO MAKE A TURN, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY SHIFTING THE GEAR INTO NEUTRAL. HE STATED THAT THE VEHICLE HAS BEEN EXPERIENCING THIS FAILURE FOR THE PAST YEAR. THE VEHICLE WAS DRIVEN TO THE DEALER ON TWO DIFFERENT OCCASIONS AND THEY PERFORMED A DIAGNOSTIC TEST, WHICH PRODUCED NO ERROR CODES OR DEFECTS. THE MANUFACTURER INFORMED HIM TO RETURN THE VEHICLE TO THE DEALER FOR ANOTHER DIAGNOSTIC TEST. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 36,500 AND FAILURE MILEAGE WAS 27,000.
2007 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE FROM THE CORNERS OF THE WINDSHIELD. THE DEALER STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH; THEREFORE, THEY COULD NOT REPAIR A SALVAGED VEHICLE OR ONE INVOLVED IN A CRASH. THE FAILURE MILEAGE WAS 19,000 AND CURRENT MILEAGE WAS 22,000.
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER TWICE FOR IDENTICAL FAILURES. THE TECHNICIAN PERFORMED A DIAGNOSTIC, BUT WAS UNABLE TO DETECT THE FAILURE AND PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 5,827 AND CURRENT MILEAGE WAS 11,377.
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 40-50 MPH, THE ENGINE FAILED AND STOPPED IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE CONTACT COULD NOT MOVE TO THE SHOULDER OF THE ROAD BECAUSE THE VEHICLE WOULD NOT RESTART. THE FAILURE OCCURRED AT LEAST THREE TIMES. ONCE THE VEHICLE WAS TOWED TO THE DEALER, IT STARTED BACK UP NORMALLY. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE MILEAGE WAS 26,000.
I HAVE A 2007 JEEP GRAND CHEROKEE SRT8 AND THE FRONT TWO TIRES HAVE BLOWN OUT WITH ONLY 12K MILES ON THEM TWICE. ONCE AT 12K AND AGAIN AT 24K. THERE WAS A RECALL ISSUED IN 2006 FOR 2006 SRT8 MODELS BUT NOTHING FOR THE 2007 MODEL YEAR. THESE TIRE HAVE BEEN DETERMINED UNSAFE IN 2006, BUT THE SAME TIRES AND PROBLEMS ARE HAPPENING IN 2007. I HAD 2 WHEEL ALIGNMENTS DONE AND BOTH WERE OK. IT IS A TIRE ISSUE THAT KEEPS COSTING ME MONEY AND THE RISK TO ME AND MY FAMILY EVERYTIME I DRIVE THE TRUCK. THE TIRE IS A GOODYEAR EAGLE RS-A 255-45-R20 RUNFLAT TIRE. *TR
MY VEHICLE STALLS WITHOUT NOTICE LOSING POWER BUT NOT ACTUALLY SHUTTING OFF. AT OTHER TIMES IT ACTS LIKE IT IS HANGING IN 1ST GEAR. ON NUMEROUS OCCASIONS IT HAS NEARLY GOTTEN ME HIT BY ONCOMING TRAFFIC OR NEARLY REARENDED. I HAVE HAD IT CHECKED OUT 3 TIMES BY THE DEALER AND THEY SAY THEY ARE AWARE OF THE PROBLEM BUT NO RECALL HAS BEEN ISSUED BY CHRYLER TO FIX PROBLEM. I HAVE A 2007 JEEP GRAND CHEROKEE. *TR
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND ALL THE LIGHTS DIMMED. WHILE ROLLING TO A STOP AFTER THE VEHICLE STALLED, THE CONTACT COULD NOT RESTART THE VEHICLE. THE ENGINE STARTS, BUT THE TRANSMISSION DOES NOT FUNCTION. THE CONTACT HAD TO PULL TO THE SIDE OF THE ROAD, PLACE THE VEHICLE INTO PARK, AND THEN ATTEMPT TO RESTART IT AGAIN. THE VEHICLE WAS THEN ABLE TO RESPOND TO ALL COMMAND CONTROLS. THE FAILURE OCCURRED ON FIVE DIFFERENT OCCASIONS, AND THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE WAS 21,000.
MY 2007 JEEP GRAND CHEROKEE CONTINUES TO STALL (TOTAL LOSS OF ALL ELECTRICAL) WHEN DRIVING. GENERALLY THIS HAPPENS WHEN I AM COASTING. I HAVE TAKEN MY JEEP TO THE DEALERSHIP TWICE AFTER REPEATEDLY HAVING THIS HAPPEN, BUT THE DEALERSHIP CANNOT GET THE PROBLEM TO DUPLICATE ITSELF. I SEE NOW THIS STALLING PROBLEM IS HAPPENING ON OTHER MODEL JEEPS, SOMETHING THE DEALERSHIP DID NOT BOTHER TO MENTION. I AM VERY CONCERNED THE PROBLEM IS GOING TO LEAD TO AN ACCIDENT. *TR
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT NOTICED WATER ENTERING THE VEHICLE THROUGH THE SUNROOF. THE WATER ENTERED THE DRIVER'S SIDE OF THE INSTRUMENT PANEL AND DAMPENED THE FRONT FLOOR OF THE VEHICLE. THE FAILURE CAUSED THE INTERMENT PANEL COMPONENTS (RADIO), AS WELL AS THE DRIVER AND PASSENGER SIDE WINDOWS TO NOT WORK PROPERLY FOR DAYS AT A TIME. THE CONTACT DISCOVERED THIS FAILURE APPROXIMATELY 2-3 WEEKS AFTER PURCHASING THE VEHICLE. THE VEHICLE HAS BEEN TO THE DEALER MORE THAN TWELVE TIMES FOR THIS ISSUE. THE DEALER FINALLY CONCLUDED THAT NOTHING WAS WRONG WITH THE VEHICLE AND IT WAS DESIGNED TO WORK IN THAT MANNER. THERE WAS NO REMEDY AVAILABLE. THE CONTACT HAS A VIDEO AND PICTURES AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
ENGINE SHUT DOWN WHILE DRIVING AT 65 MPH. NO PRIOR PROBLEMS - DRIVING TO A VACATION DESTINATION ON US 95, HAD BEEN DRIVING FOR @ 3 HOURS - TOOK MY FOOT OFF OF THE GAS PEDAL AND ENGINE SHUT OFF, LEAVING ME WITHOUT ANY CONTROL OVER THE VEHICLE- LUCKILY, WAS ABLE TO STEER TO SHOULDER - WAS ABLE TO RESTART CAR WITHIN 5 MINUTES, HOWEVER THE ENGINE SHUT DOWN TWICE MORE DURING THIS TRIP UNDER THE SAME SET OF CIRCUMSTANCES-JUST TAKING MY FOOT OFF OF THE ACCELERATOR; AGAIN LEFT WITHOUT ABILITY TO CONTROL AUTO. REACHED MY DESTINATION POINT AND BROUGHT CAR TO NEAREST DEALER - RECEIVED A CALL THE FOLLOWING DAY THAT THE CAR WAS REPAIRED AND THAT THE INTEGRATED AUTO COMPUTER PROGRAM FAILED AND THE COMPUTER PROGRAM NEEDED TO BE UPDATED AND RE-INSTALLED. DEALER NOTED THAT HE HAD RECEIVED NOTICE OF THIS ISSUE OCCURRING TO OTHER '07 JEEP GRAND CHEROKEES, BUT CHRYSLER WAS NOT ISSUING A RECALL. IT WAS MERE LUCK THAT I AVOIDED ANY ACCIDENTS. *TR
BOUGHT GRAND CHEROKEE BRAND NEW, STARTED LEAKING FROM TWO AREAS IMMEDIATELY. FIRST SERVICE DEPARTMENT TOLD ME THERE WERE NO LEAKS, AFTER NUMEROUS COMPLAINTS FIXED ONE LEAK, STILL REFUSES TO ACKNOWLEDGE SECOND LEAK. *TR
I AM DRIVING A 2007 JEEP GRAND CHEROKEE WITH THE 3.0 L DIESEL ENGINE. COMPLAINT: WHEN I WAS DRIVING ON THE HIGHWAY IN THE LEFT LANE MY JEEP STALLED AND AS I WAS TRYING TO CHANGE LANES I ALMOST GOT HIT. I LOST POWER AND IT WAS HARD TO STEER THE CAR AND ENDED UP HAVING TO PUSH THE CAR WITH SOME HELP TO THE CURBSIDE. I WAS NOT ABLE TO RESTART THE CAR. I KNOW THE JEEP HAS A MERCEDES BENZ ENGINE JUST LIKE OTHER MERCEDES THAT NOW I HAVE ALSO HEARD 2007 MERCEDES BENZES WITH THE SAME EXACT DIESEL ENGINE HAVE ALREADY BEEN RECALLED. PLEASE NOTE THAT JEEP, WITH THE SAME ENGINE IS HAVING SAME ENGINE PROBLEM AND PLEASE RECALL SO THAT PEOPLE ARE NOT IN DANGER. IT WAS A VERY SCARY DAY, I COULD HAVE BEEN INJURED OR LOST MY LIFE OR MY CHILDS LIFE OR ANOTHER FAMILY. THIS WAS VERY DANGEROUS AND I AM NOT FEELING GOOD ABOUT THIS ENGINE ON THE ROAD. THANK YOU FOR ADDRESSING THIS ISSUE. *TR
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING 55 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS DIAGNOSED BY THE DEALER SEVERAL TIMES, BUT THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 1,000. UPDATED 05/19/08 *BF THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE AREA. UPDATED 05/19/08
AFTER DRIVING ABOUT 40 MILES ON HIGHWAY, THEN TURNING ONTO LOCAL STREETS, ALL WARNING LIGHTS ON DASHBOARD LIT UP, MESSAGE BOARD FLASHED "TRANSMISSION OVERTEMP" WARNING, THEN "CHECK GAUGES" WARNING. THE VEHICLE WENT INTO LIMP HOME MODE, NO GAUGES WORKED, INCLUDING SPEEDOMETER. ONCE SHUT OFF, VEHICLE TOOK A WHILE BEFORE IT WOULD START AGAIN. HAD VEHICLE TOWED TO DEALER. DEALER COULD NOT REPLICATE OR DIAGNOSE PROBLEM. I BELIEVE THIS IS RELATED TO THE CRANKSHAFT POSITIONING SENSOR PROBLEM THAT PROMPTED A RECENT RECALL OF THIS ENGINE BY MERCEDES BENZ (3L CRD ENGINE). CHRYSLER WOULD NOT ACKNOWLEDGE THIS PROBLEM. *TR
TL*THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR CONDENSER, LOCATED BELOW THE CENTER OF THE BUMPER, HAS A VERY LARGE OPENING. THE LARGE OPENING ALLOWED A ROCK OR SOME OTHER FOREIGN LARGE PARTICLE TO PUNCTURE THE AIR CONDENSER. AS A RESULT, THE AIR CONDITIONING SYSTEM FAILED. THE VEHICLE HAS NOT BEEN REPAIRED BECAUSE THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER HAS NOT PROVIDED ANY ASSISTANCE. THE CONTACT HAS PICTURES OF THE FAILED COMPONENT. THE FAILURE AND CURRENT MILEAGES WERE 13,000.
THE VEHICLE TENDS TO LAG OR STALL DURING NORMAL DRIVING TIMES. IF YOU ACCELERATE THEN LET OFF THE GAS, THEN TRY TO ACCELERATE AGAIN, THE CAR DOES NOT RESPOND. IT IS LIKE THERE IS A DEAD PEDAL. IT TAKES ROUGHLY A SECOND FOR THE CAR TO RESPOND, WHICH ISN'T THAT LONG UNTIL YOU CONSIDER AT NORMAL IN-TOWN SPEEDS, YOU CAN GO ALMOST 100 FEET IN A SECOND. JUST ENOUGH TIME TO GET PLOWED IN TO! *TR
2007 JEEP GRAND CHEROKEE, NEW, 6,000 MILES, STALLED AT STOP LIGHT. *TR
THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED THE CONTACT TRIED TO APPLY THE BRAKES AND NOTHING HAPPENED. THE CONTACT HIT A RCOK WALL,THE CONTACT HIT A PICKUP AT AN ANGLE ON THE FRONT LEFT FENDER AND THE WALL AT THE SAME TIME, THE IMPACT PUSHED THE PICKUP INTO A LEXUS SUV.THE CONTACTS AIR BAGS NEVER DEPLOYED.THE VEHICLE CAME TO AN ABRUPT STOP.TWO POLICE OFFICERS ARRIVED ON THE SCENE. THE CONTACT SUSTAINED INJURIES TO HEAD, FACE, NECK, SHOULDER,CHEST, BACK, RIGHT FOREAM, SHINS AND RIGHT ANKLE. THERE WAS A TOTAL OF THREE VEHICLES INVOLVED. THE CONTACTS VEHICLE WAS CONSIDERED A TOTAL LOSS.THE CONTACT LATER WAS TOLD THERE WAS A RECALL ON THE VEHICLE 06V493000 FOR THE BRAKES. THE CURRENT AND FAILURE MILEAGE WAS 4071.
JEEP DISCONTINUED AUTOMATIC HEADLAMP LEVEL POSITION SYSTEM DURING EARLY OF 2007 WITHOUT EXPLAINING. EVERYTIME, I TOW AND THEN HEADLAMP HAD BLINDED SEVERAL INCOMING VEHICLES. IT WAS IRRESPONSIBLE FOR CHRYSLER DO THAT SITUATION. I WAS TOLD DUE SHORTAGE OF PARTS AND THEY DECIDED TO RESOLVE THE SITUATION BY DISCONTINUED FOR A TEMPORARY BASIS. I FEEL THEY SHOULD PUT THE SYSTEM BACK ON 2007 MODELS FOR SAFETY PURPOSE DURING TOWING. *TR
THERE HAVE BEEN SEVERAL PEOPLE WITH THE 2007 WK CRD THAT HAVE REPORTED THAT THEIR VEHICLE HAS DIED ON THEM WHILE DRIVING. READING ABOUT THIS ON JEEP FORUM, I DISCOVERED THAT THERE IS A TSB RELATED TO A FAULTY CRANKSHAFT POSITION SENSOR ON WK JEEPS THAT WERE BUILT BEFORE JUNE 12TH, 2007. MY JEEP WAS BUILT IN APRIL, 2007. WHILE MY JEEP HAS NOT STALLED, IT IS MY WIFE'S VEHICLE AND SHE IS FREQUENTLY TRANSPORTING OUR TWO CHILDREN. THE TSB CALLS FOR CHECKING AND REPLACING THE SENSOR IF IT FAILS, BUT I DO NOT FIND THIS TO BE ACCEPTABLE. IF THE VEHICLE WERE TO JUST DIE WHILE THEY WERE GOING DOWN THE HIGHWAY IT COULD RESULT IN SERIOUS INJURIES TO MY WIFE AND KIDS. I BELIEVE THAT CHRYSLER SHOULD DO A RECALL TO REPLACE THIS SENSOR BEFORE ANYONE GETS HURT. *TR
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RESEARCHED HIS VEHICLE AND LEARNED THAT THERE WERE TWO BRAKE RECALLS RELATED TO HIS VIN. HE WAS UPSET BECAUSE HE WAS NOT NOTIFIED OF THE RECALLS BY THE MANUFACTURER BEFORE PURCHASING THE VEHICLE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 1,100.
ENGINE STALLED WHILE DRIVING, AND THEN WOULD NOT RESTART. FORTUNATELY I WAS GOING SLOWLY APPROACHING A TRAFFIC LIGHT OR THE STALL COULD HAVE LEAD TO A COLLISION. MY 11 MONTH OLD SON WAS WITH ME, AND THEN WE WERE STUCK BLOCKING TRAFFIC AT ONE OF THE BUSIEST INTERSECTIONS IN TOWN. I HAVE HEARD THIS IS A PROBLEM WITH MY VEHICLE, THE 2007 JEEP GRAND CHEROKEE CRD. WE COULD HAVE BEEN KILLED HAD THIS HAPPENED ON THE HIGHWAY. *TR
I PURCHASED THE CAR FROM A 5 STAR DEALERSHIP IN ANTIOCH AT AN AUCTION. AFTER DRIVING THE CAR FOR ABOUT A MONTH IT WOULD REFUSE TO START. THERE WOULD BE TIMES WHEN I WOULD STOP AND TURN MY CAR OFF AND THEN THE ENGINE WOULD NOT WORK. SOMETIMES I WOULD BE PUT IN AN UNSAFE SITUATION AND IT HAS HAPPENED ABOUT 8 TIMES. EACH TIME IT HAPPENS I CALL THE 800 NUMBER AND HAVE JEEP TOW MY CAR, WHICH IS STILL UNDER WARRANTY, TO THE NEAREST JEEP DEALERSHIP. EACH TIME IT HAS BEEN THERE THEY HAVE CHANGED MODULE IN THE ENGINE AND WITHIN THE TRANSMISSION. THE ENGINE HAS BEEN TAKEN APART AND STILL THE PROBLEM PERSISTS. MY CAR IS CURRENTLY IN THE REPAIR SHOP AGAIN AND IT HAS BEEN EXTREMELY FRUSTRATING. I BROUGHT UP LEMON LAW, HOWEVER, THEY TELL ME THAT SINCE I AM THE SECOND OWNER THIS CLAUSE DOES NOT APPLY. *TR
MY JEEP HAS STALLED AND LOST POWER, PUTTING ME IN DANGEROUS SITUATIONS. MY JEEP HAS THE SAME 3L DIESEL ENGINE WHICH HAS ALREADY BEEN RECALLED IN NHTSA FOR DODGE SPRINTERS CAMPAIGN ID NUMBER : 07V594000 AND ALL 2007 MERCEDES DIESELS. NHTSA CAMPAIGN ID NUMBER : 08V006000. I HAVE PREVIOUSLY FILED COMPLAINTS. PLEASE RECALL THE DIESEL JEEPS TOO!! *TR UPDATED 10/08/0. *JB
DRIVELINE VIBRATION ON MY 2007 JEEP GRAND CHEROKEE AT HIGHWAY SPEEDS. *TR
HEATER STARTED BLOWING COLD AIR ON DRIVERS SIDE. BLEND DOOR BROKE AND FELL DOWN INSIDE THE DASH. I PAID $130 FOR "HEATERTREATER" FIX AND REPAIRED THE BROKEN DOORS BY CONVERTING THE DUAL CONTROLS TO SINGLE DRIVERS SIDE CONTROL ONLY. *TR
I STARTED THE VEHICLE AND STARTED DRIVING WHEN THE VEHICLE WOULD NOT GO FASTER THAN 20MPH AND FELT LIKE STALLING OUT. ON THE DASHBOARD IT SHOW THAT THE VEHICLE WAS IN P,R,N,AND D ALL AT THE SAME TIME (CIRCLES AROUND THE LETTERS). I CALL A JEEP DEALERSHIP AND THEY TOLD ME IF THE ENGINE LIGHT DIDN'T COME ON THERE'S ON CODE, SO THEY CAN'T FIX IT. JEEP ALSO TOLD ME THEY NEVER HEARD OF THIS PROBLEM. *TR
TL*THE CONTACT OWNS A 2007 GRAND CHEROKEE. WHILE DRIVING 5 MPH, THE TRACTION CONTROL SYSTEM ACTIVATED WHEN HE HIT A BUMP. AS A RESULT, THE VEHICLE WOULD NOT ACCELERATE. THE TRACTION CONTROL WOULD DEACTIVATE AFTER APPROXIMATELY TWO SECONDS AND THE VEHICLE WOULD ACCELERATE. THE CONTACT STATED THAT HIS FOOT WOULD STICK WHEN HE ATTEMPTED TO DEPRESS THE BRAKE PEDAL. HE FELT THAT AN ELECTRICAL BOX CAUSED THE FAILURE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 23,587 AND FAILURE MILEAGE WAS 600. UPDATED 01-10-08. *KB THE CONSUMER STATED FAILURES OCCURRED FREQUENTLY. UPDATED 12/31/07 *TR
POWER WINDOW FAILURE (DESIGN FLAW) MY DRIVER AND PASSENGER WINDOWS HAVE BOTH FAILED. AFTER RESEARCH ON THE INTERNET, THIS IS A COMMON PROBLEM FOR JEEP AND THEY HAVE NOT ADDRESSED THE ISSUE, STILL SELLING THE DEFECTIVE PART WITH NO MODIFICATIONS TO CORRECT ISSUE. *TR
CAR SIMPLY STALLS - IN INTERSECTIONS, ON ROADWAY FOR NO REASON. DRIVE TRAIN, FLUID LEAKS CAR IS UNSAFE. *TR
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUTS DOWN COMPLETELY AND HAS TO BE RESTARTED. THE VEHICLE HAS BEEN TO THE DEALER 4 TIMES AND THEY CANNOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 8,976 AND FAILURE MILEAGE WAS 6,879. UPDATED 12/07/07.
I PURCHASED A NEW 2007 JEEP GRAND CHEROKEE 9/27/07 FROM TARBOX JEEP IN N. KINGSTOWN, RI THE DAY I TOOK DELIVERY THE JEEP HAD SEVERAL PROBLEMS THE FRONT WINDOWS DID NOT WORK PROPERLY, THE TAIL GATE WAS NOT LIGHTING UP PROPERLY AND I WAS GETTING A VIBRATION THROUGH OUT THE JEEP WHEN DRIVING OVER 45 MPH. I INFORMED THE SALES MAN THE NEXT DAY OF THE DEFECTS IN THE JEEP I BROUGHT THE JEEP IN TO BE SERVICED AND TO HAVE THE REPAIRS DONE ON 11/6/07 THE TAIL GATE WAS FIXED AS BEST AS THEY COULD BUT STILL DEFECTIVE THE FRONT POWER WINDOW'S WERE ALSO CORRECTED HOW EVER THE VIBRATION HAS NOT BEEN RESOLVED THEY REPLACED THE DRIVE SHAFT, THEY ALSO REMOVED THE TRANSMISSION AND REPLACED THE TORQUE CONVERTER THAT STILL DID NOT CORRECT THE PROBLEM. THEY KNOW BELIEVE IT NEEDS A NEW DOWNLOAG TO THE TRANSMISSION CONTROL MODULAR BUT THAT WILL NOT BE READY FOR AT LEAST 2 WEEKS AND THEY DO NOT KNOW IF THAT WILL CORRECT THE PROBLEM AND THEY ARE INSISTING I TAKE BACK THE JEEP ON 11/16/07 I FEEL THE JEEP MIGHT BE A SAFETY HAZARD TO DRIVE DUE TO TARBOX NOT KNOW WHAT THE PROBLEM IS I HAVE CALLED CHRYSLER AND I AM IN NEED OF HELP I DRIVE ABOUT 600 MILES EACH WEEK AND DO NOT FEEL SAFE DRIVING THE JEEP IN THE CORRECT CONDITION. I HAVE HAD A RENTAL CAR FOR 10 DAYS GOING ON 11 DAYS. I COULD USE SOME HELP ON THIS MATTER. *TR
THE AUTO UP/DOWN FEATURE FOR THE DRIVERS SIDE POWER WINDOW DOES NOT WORK. WHEN USING THE BUTTON, THE WINDOW WILL GO UP A BIT THEN BACK DOWN, THEN UP AND DOWN. COULD POTENTIALLY BE A PROBLEM IN THAT THE WINDOW WILL NOT CLOSE. *TR
VEHICLE STALLED JUST AS I WAS GETTING READY TO PULL OUT INTO TRAFFIC ON 9/11/07 AT ABOUT 3,300 MILES. I COULD HAVE BEEN HIT BY ONCOMING TRAFFIC IF IT HAD STALLED A FEW MOMENTS LATER. IT STALLED AGAIN 11/5/07 AT ABOUT 10,000 MILES AFTER I PULLED INTO A PARKING PLACE AT WORK. *TR
THE AUTO UP/DOWN FEATURE FOR THE DRIVERS SIDE POWER WINDOW DOES NOT WORK. WHEN USING THE BUTTON, THE WINDOW WILL GO UP A BIT THEN BACK DOWN, THEN UP AND DOWN. COULD POTENTIALLY BE A PROBLEM IN THAT THE WINDOW WILL NOT CLOSE. WILL TAKE VEHICLE TO DEALER TOMORROW. *TR
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 35-50 MPH, THE VEHICLE STALLED. THE ACCELERATOR PEDAL WAS DEPRESSED AND RELEASED BEFORE THE FAILURE OCCURRED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AGAIN, THE VEHICLE FAILED TO ACCELERATE FOR 15 SECONDS. THERE WERE NO WARNING INDICATORS. THE DEALER WOULD NOT DIAGNOSE THE VEHICLE BECAUSE THE ENGINE WARNING LIGHT WAS NOT ILLUMINATED. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 12,000.
WE HAVE HAD THE WINDOWS IN OUR 2002 JEEP CHEROKEE JUST DROP,WHEN TAKEN TO THE DEALER THE WHOLE WINDOW REGULATOR HAS TO BE REPLACED, EVEN THOUGH IT IS A SMALL PIECE THAT BREAKS. THE SAME WINDOW TWICE HAS NOW FALLEN. THE DEALER REP SAID THIS IS A HUGE PROBLEM FOR THE JEEP LINE AND THEY HAVE HAD TO ORDER LARGE AMMOUNTS OF THE REGULATORS TO KEEP UP WITH THE BREAKAGE. WE HAVE A 2006 JEEP LIBERTY AT THE TV STATION I WORK AT AND BOTH OF THE REAR WINDOWS DID THE SAME THING,YET NO RECALL BY THE MANFACUTER,WHEN ASKED AT THE DEALER THEY JUST SHRUG THEIR SHOLDER THE COST OF THE UNIT IS AROUND $450 DOLLARS AND THEN THE COS OF LABOR THANK YOU. *TR
UPDATE OF NHTSA ODI COMPLAINT # 10203222 CONCERNING 2007 JEEP GRAND CHEROKEE WITH 3.0L CRD DIESEL ENGINE AND ELECTRONIC THROTTLE CONTROL: VEHICLE WAS TOWED TO SELLING DEALER ON 9/24/07. ON 10/2/07 SELLING DEALER TECHNICIAN CHANGED CRANKSHAFT POSITION SENSOR PER MANUFACTURER TSB BUT VEHICLE ENGINE STILL WOULD NOT START. ON 10/4/07 TECHNICIAN CHANGED FUEL FILTER WHICH ENABLED ENGINE TO START AND RUN. TECHNICIAN THEN CONFIRMED CORRECT OPERATION OF ENGINE, CLEARED ERROR CODES FROM POWERTRAIN MANAGEMENT COMPUTER SYSTEM, AND TEST DROVE VEHICLE FOR 10 MILES AND OBSERVED NO PROBLEMS. VEHICLE WAS RETURNED TO CONSUMER AND RE-ENTERED SERVICE ON 10/4/07. INVESTIGATION AND LABORATORY ANALYSIS OF FUEL FILTER THAT WAS REMOVED FROM VEHICLE ARE PENDING. *TR
WITHOUT WARNING WHILE DRIVING 2007 JEEP GRAND CHEROKEE WITH CRD (COMMON RAIL DIESEL) ENGINE WITH ABOUT 4,000 MILES ON ODOMETER UNDER LIGHT LOAD IN LIGHT TRAFFIC WITH ABOUT 3/4 TANK OF FUEL ON A HILLY RURAL HIGHWAY AT ABOUT 50 MPH THE MIL ("CHECK ENGINE LIGHT") TURNED ON AND WITHIN A SECOND OR SO, IF NOT SIMULTANEOUSLY, THE RED ERROR LIGHT INDICATING MALFUNCTION IN THE ELECTRONIC THROTTLE CONTROL SYSTEM ILLUMINATED AND BEGAN FLASHING. DRIVER IMMEDIATELY SLOWED TO 30 TO 35 MPH, ACTIVATED EMERGENCY FLASHERS, AND CHANGED ROUTE TO RETURN VEHICLE HOME, AT THAT POINT ABOUT A 15 MILE TRIP ON A COMBINATION OF HILLY RURAL HIGHWAYS AND SUBURBAN ARTERIAL ROADS. ABOUT 10 MILES LATER WHILE CLIMBING A HILL IN A BLIND CURVE ON A RURAL HIGHWAY WITH NO SHOULDER IN MODERATE TRAFFIC AT ABOUT 35 MPH THE ENGINE STALLED BRINGING VEHICLE TO HALT. IN THE SHOULDERLESS BLIND CURVE THERE WAS NEITHER VISIBILITY NOR ROOM FOR FOLLOWING TRAFFIC TO PASS, THUS CREATING AN EXTREMELY DANGEROUS CONDITION. DRIVER WAS ABLE TO RESTART VEHICLE BUT IT THEN SEEMED TO OPERATE IN "LIMP HOME MODE" AND DID NOT SEEM ABLE TO MOVE FASTER THAN ABOUT 20 TO 25 MPH BEFORE STALLING AGAIN. VEHICLE THEN STALLED REPEATEDLY IN THE LAST 5 OR SO MILES BACK TO HOME ON HILLY RURAL HIGHWAY IN MODERATE TRAFFIC, AND RESTARTING ATTEMPTS BECAME PROGRESSIVELY MORE DIFFICULT. BY THE TIME VEHICLE WAS RETURNED TO OWNER'S PROPERTY THE ENGINE WOULD NOT START EXCEPT TO RUN FOR A FEW SECONDS BEFORE SHUTTING OFF, AND VEHICLE HAVING BECOME COMPLETELY U
2007 JEEP GRAND CHEROKEE LIMITED, 4.7 ENGINE, VIBRATION AT HIGHWAY SPEEDS BETWEEN 60 AND 75 MPH. DEALERSHIP HAS REPLACED BOTH DRIVESHAFTS WHICH HELPED SOME. GOODYEAR REPLACED ON GOODYEAR FORTERA HL TIRE WHICH WAS OUT OF ROUND. THIS HELPED SOME AS WELL. STILL THERE IS A VIBRATION (SHUDDER) THROUGHOUT THE VEHICLE AT THE SPEEDS MENTIONED PRIOR. *TR
VEHICLE WAS TRAVELING APPROX 25 MPH. APPROACHING INTERSECTION LOW PRESSURE WAS APPLIED TO BRAKES WITH THE INTENT TO GRADUALLY INCREASE PRESSURE IN ORDER TO COME TO A SMOOTH STOP. ALMOST IMMEDIATELY AFTER APPLYING LIGHT PRESSURE TO THE BRAKE PEDAL THE BRAKES FAILED. THE BRAKE PEDAL WAS PUSHED COMPLETELY TO THE FLOOR BUT HAD NO EFFECT RESULTING IN A COMPLETE FAILURE AND THE VEHICLE ENTERED A BUSY INTERSECTION. A DELAYED REACTION APPLICATION OF THE EMERGENCY BRAKE GRADUALLY SLOWED THE VEHICLE TO A STOP. AUTHORIZED SERVICE CENTER (AT PLACE OF PURCHASE) STATED THE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. *JB
THE DAY AFTER I BOUGHT THE BRAND NEW 2007 JEEP GRAND CHEROKEE DIESEL, I UNLOCKED THE DOORS WITH THE KEY FOB, OPENED A COUPLE OF THE DOORS AND LOADED MY LUGGAGE, THEN I DID THE KEY SEQUENCE ON THE KEYFOB (LOCK+PANIC) TO TURN OFF THE BEEP WHEN YOU LOCK THE CAR. AFTER ALL THIS I TRIED TO START IT (CORRECT STARTING PROCEDURE - WAIT FOR GLOW LIGHT TO GO OUT) AND THE STARTER CRANKED THE ENGINE WITH NO FIRING AT ALL. I REPEAT AND WAIT 5 TIMES OVER ABOUT 5 MINUTES, IT FAILED TO START EACH TIME. FINALLY AFTER I HAVE WAITED ABOUT 2 MORE MINUTES, I TRIED AGAIN AND IT FIRED RIGHT UP LIKE IT IS SUPPOSED TO. I AM CONCERNED THE CAR COULD FAIL TO START AGAIN. UPDATED 01-16-08. *KB
TL*THE CONTACT OWNS 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 15 MPH, THE DOORS LOCKED AUTOMATICALLY. WHEN DRIVING WITH THE WINDOWS DOWN, THE LOCKS PINCHED THE CONTACT'S LEFT ARM BETWEEN THE ELBOW AND THE SHOULDER. THE MANUFACTURER STATED THAT THIS WAS NOT THEIR RESPONSIBILITY. THE CURRENT MILEAGE WAS 24,286 AND FAILURE MILEAGE WAS 17,500. UPDATED 01/02/08.*LJ THE BUTTON ON THE DOOR LOCKSHAS A GROOVE AROUND IT BELOW THE TOP THAT CAUSED IT TO PINCH THE CONSUMERS ARM. UPDATED 12/12/07
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN DEPRESSED. SHE STATED THAT THE BRAKES WOULD SQUEAL AND GRIND EACH TIME THEY WERE APPLIED. OCCASIONALLY, THE VEHICLE WOULD NOT STOP UNTIL THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES. THE FAILURES OCCURRED WHILE DRIVING BETWEEN 1 AND 45 MPH. THE DEALER REPLACED THE ABS SWITCH, HOWEVER, THE FAILURE CONTINUED. THE VEHICLE HAS BEEN TO THE DEALER SIX TIMES AND THEY HAVE BEEN UNABLE TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 8,000 AND CURRENT MILEAGE WAS 18,000.
IN MAY 2007 WE STARTED HAVING PROBLEMS WITH THE A/C AND BLOWER MOTOR ON OUR VEHICLE. I CONDUCTED RESEARCH AND FOUND THROUGH TECH ADVISORY THE BLOWER CONTROL MODULE WERE THE PROBLEM AND WERE BEING REPLACED. I DISCONNECTED THE BLOWER CONTROL MODULE AND COULD SEE THE UNIT HAD MELTED AROUND THE WIRE HARNESS PLUG. I DID EXACTLY AS THE TECH ADVISORY RECOMMENDED AND REPLACED THE BLOWER CONTROL MODULE AND WIRE HARNESS PLUG. LESS THAN 70 DAYS THE EXACT SAME PROBLEM HAS OCCURRED AGAIN. I PULLED THE BLOWER CONTROL MODULE OUT AND COULD SEE THE NEW MODULE HAD ONCE AGAIN MELTED AROUND THE REPLACED PLUG. I CALLED THE DEALERSHIP AND WAS TOLD THEY WOULD WARRANTY THE PART AND I JUST NEEDED TO BRING THE ORIGINAL INVOICE AND BAD MELTED BLOWER CONTROL MODULE IN AND THEY WOULD GIVE ME A NEW ONE. I DID THAT LAST NIGHT AND WHEN I WAS AT THE DEALERSHIP THEY LOOKED AT THE MELTED BLOWER CONTROL MODULE AND TOLD ME BECAUSE I DID NOT REPLACE THE ENTIRE WIRE HARNESS THEY WOULD NOT REPLACE THE MELTED MODULE. I INQUIRED AS TO THE COST TO REPLACE THE ENTIRE WIRE HARNESS AS IT REQUIRED PULLING OUT THE ENTIRE DASH TO SIMPLY UNPLUG THE OLD HARNESS AND PLUG THE NEW ONE IN. I WAS TOLD 8 HOURS OF LABOR AND COST OF PARTS FOR THE NEW HARNESS AND BLOWER CONTROL MODULE WHICH WAS ESTIMATED AT $700.00. THE PARTS THEMSELVES ARE LESS THAN $200.00. WHEN I REPLACED THE ORIGINAL PART I DID IT EXACTLY AS THE TECH ADVISORY TOLD ME SO WHICH WAS DATED SOMETIME IN MAY 2007. IN ADDITION TO THE PART MELTING IT HAS SANK THE TOP EDGE
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT WHILE DRIVING 60 MPH. HE LOST CONTROL OF THE VEHICLE AND THEN IT SHUT OFF AND BEGAN TO COAST. THE VEHICLE RESTARTED, BUT SHUT OFF AGAIN. THE CONTACT RECEIVED A RECALL NOTICE IN THE MAIL ON JULY 11, 2007 REGARDING THE TIPM. THE DEALER CURRENTLY HAS THE VEHICLE, BUT CANNOT GET IT TO START. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 4,260.
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO LOSE SPEED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR THE TRANSMISSION CONTROL. TWO DAYS AFTER REPLACING THE TRANSMISSION CONTROL, THE SHIFTER AND TRANSFER CASE FAILED. THE MANUFACTURER IS AWARE OF THE FAILURE AND STATED THAT THEY WOULD INVESTIGATE IT FURTHER. THE CONTACT WAS ADVISED TO CALL NHTSA. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 9,901 AND FAILURE MILEAGE WAS 3,652.
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT THE TOWING HITCH EXTENDER MOVES UP AND DOWN. HE STATED THAT THE HITCH SHOULD BE SECURED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 4,000.
THE FACTORY INSTALLED TOW HITCH HAS TOO MUCH PLAY (CLEARANCE OR SLIP FIT).WHEN YOU INSTALL A STANDARD SIZE RECEIVER(MALE) YOU CAN MOVE IT UP AND DOWN .500 OF AN INCH OR MORE. IT IS WAY TOO SLOPPY OF A FIT. THIS WILL LEAD TO LOCK PIN WEAR AND IN AN EXTREME CASE,PIN SHEAR. THIS IS AN ACCIDENT WAITING TO HAPPEN.PLEASE INSPECT THIS FIT.*AK
I RECENTLY LEASED A NEW 2007 JEEP GRAND CHEROKEE 3.7 L , 6 CYLINDERS. THIS WAS THE SECOND TIME IN LESS THAN A MONTH THAT THE VEHICLE STALLED WHILE DRIVING AT HIGHWAY SPEED 50 MPH) AND LOCAL SPEED 30 MPH. THE VEHICLE SUDDENLY LOST POWER AND COULD NOT BE DRIVEN AT MORE THAN 20 MPH, AND THE INDICATOR GAUGES SEEM ED STUCK IN PLACE. ALSO, THE VEHICLE SHUT OFF WHEN MAKING A SHARP TURN INTO A PARKING SPACE AT WORK. THE FIRST INCIDENT OCCURRED ON A MAJOR HIGHWAY IN NEW YORK CITY ,AND MY FEAR WAS THAT ANOTHER VEHICLE WOULD REAR END MY VEHICLE. WE HAD THE VEHICLE TOWED TO THE ORIGINAL PURCHASING LOCATION AT ADDITIONAL COSTS TO US, AND THEY STATED THAT THE PROBLEM WAS RELATED TO THE SHIFT CONTROLLER, TRANSMISSION NOT SENDING THE PROPER SIGNAL FOR IT TO SHIFT PROPERLY. THEY TOLD US THEY WOULD REPLACE THE SOLENOID, AND IT SHOULD BE FINE. THIS WAS LESS THAN A MONTH AGO, AND NOW MY WIFE WAS UNWILLING TO DRIVE THE VEHICLE FOR FEAR OF BEING STUCK IN TRAFFIC OR BEING INVOLVED IN AN ACCIDENT. I WILL BE TAKING THE VEHICLE BACK TO THE DEALER ON 7/9/07. ANY ADDITIONAL INFORMATION YOU COULD PROVIDE TO ADDRESS THIS PROBLEM WAS GREATLY APPRECIATED. I WILL ALSO CONTACT DAIMLER/CHRYSLER CORPORATE HEADQUARTERS IN THE MORNING.*AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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