Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL* THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. AS THE CONTACT WAS PULLING TO THE SIDE OF ROAD, THE VEHICLE RESTARTED INDEPENDENTLY. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER NOR CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS 76,526.
OWNED THE 07 JEEP FOR 5 MONTHS. VEHICLE HAS BEEN SERVICED FOR 2 DIFFERENT INCIDENTS. THE 1ST INCIDENT(ACTUALLY HAPPENED SEVERAL TIMES) IS WHEN THE VEHICLE WOULD NOT SHIFT DURING ACCELERATION AND IT WOULD FORCE ME TO THE SIDE OF THE ROAD WHERE I WOULD HAVE TO TURN THE VEHICLE ON AND OFF UNTIL IT WOULD RUN CORRECTLY. WAS TOLD BY DEALERSHIP SERVICE THAT IT WAS A TRANSMISSION SENSOR,HAD THE PART REPLACED-NOT COVERED BY WARRANTY. LESS THEN 3 WEEKS LATER, 2ND INCIDENT OCCURRED WHEN I WAS DRIVING 55MPH DOWN THE INTERSTATE WHILE ACCELERATING TO GET OVER TO AN EXIT, THE VEHICLE THREW ITSELF BACK INTO 2ND GEAR AND I WAS FORCED TO GET OVER INTO THE EMERGENCY LANE SO AS NOT TO BE STRUCK BY ONCOMING TRAFFIC. THE JEEP HAD ALMOST COME TO A COMPLETE STOP IN TRAFFIC! CHECK ENGINE LIGHT CAME ON AND WENT OFF AFTER THAT. DEALERSHIP STATES THE GEAR RATIO AND VALVE COVER FORCED THE VEHICLE INTO 2ND GEAR. VERY DANGEROUS! *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
DRIVING AT VARIOUS SPEEDS, MOST OFTEN APPROACHING A STOP THE VEHICLE WILL SHUT OFF LEAVING NO POWER SYSTEMS. THIS HAS OCCURRED AT HIGHER SPEEDS AND HAS ALMOST CAUSED AN ACCIDENT IN ONE CASE. VEHICLE STARTS UP IMMEDIATELY AFTER OCCURRENCE. CALLED THE DEALERSHIP WHO IS AWARE OF THIS OCCURRING WITH THIS MODEL AND YEAR BUT STATES IT PROBABLY WILL BE UNABLE TO DIAGNOSE IF THE VEHICLE IS NOT TOWED FROM POINT OF OCCURRENCE. DEALER STATED THEY COULD TRY TO REPLICATE THE PROBLEM BY DRIVING IT AROUND??? I TOLD HIM YOU MIGHT BE DRIVING FOR QUITE SOME TIME. I DON'T WANT MY WIFE OPERATE THE CAR. AS A RETIRED STATE TROOPER I AM EXPERIENCED IN OPERATING VEHICLES UNDER HAZARDOUS CONDITIONS BUT DON'T LIKE THE IDEA OF HAVING TO DRIVE THIS VEHICLE UNTIL AND ISSUE OCCURS. IT IS JUST A MATER OF TIME UNTIL THERE IS A SERIOUS ACCIDENT. NUMEROUS PEOPLE HAVE REPORTED THIS BOTH BY NHTSA COMPLAINT AND DIFFERENT FORUMS. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE REAR PASSENGER TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TIRE PRESSURE MONITORING SYSTEM WAS FAILING DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 59,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 50,400.
MY JEEP HAS EXPERIENCED THREE ELECTRICAL FAILURES WHICH HAVE OCCURRED APPROXIMATELY 6 MONTHS APART. FOR SOME UNKNOWN REASON THE BATTERY DIED OVERNIGHT EACH TIME. THE SECOND TIME IT HAPPENED I PURCHASE A NEW BATTERY BUT SIX MONTHS LATER IT DRAINED TOO. I WAS ABLE TO SUCCESSFULLY JUMP-START THE VEHICLE AFTER EACH INCIDENT. TRANSMISSION----I HAVEN'T BEEN ABLE TO DOWN-SHIFT FROM DRIVE TO A LOWER GEAR. THIS PROBLEM BEGAN AT ABOUT 46000 MILES. I TOOK IT TO A REPAIR SHOP WHERE THEY DIAGNOSED THE PROBLEM AS DEFECTIVE SHIFTER CONTROL. BEFORE I HAD IT REPAIRED (EST. $1000) IT BEGAN FUNCTIONING NORMALLY, THAT IS, UNTIL TODAY. I LEFT A PARKING LOT AND MERGED INTO TRAFFIC. FORTUNATELY TRAFFIC WAS LIGHT BECAUSE I COULDN'T GET THE JEEP TO GO ANY FASTER THAN 28 MPH. IT SEEMED LIKE THE TRANSMISSION WAS STUCK IN FIRST. ALSO THE ENGINE LIGHT CAME ON. THIS IS A VERY SERIOUS SITUATION THAT SHOULD NOT BE IGNORED BY THE CHRYSLER CORP. OR THE NATIONAL HIGHWAY TRAFFIC SAFETY ADM.. *TT
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED. UPON RESTART, THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THE GEAR SHIFT MODULE CAUSED THE VEHICLE TO LUNGE FORWARD AND BACKWARDS. THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THERE WAS ALSO A WARNING LIGHT ILLUMINATED INDICATING THE GEAR SHIFT HAD FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE GEAR SHIFT MODULE. THE MANUFACTURER WAS NOTIFIED AND INFORMED HER TO FILE A COMPLAINT BUT OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 98,300.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A GLARE REFLECTING OFF THE SPEEDOMETER ON THE INSTRUMENT PANEL, IMPAIRING THE CONTACTS VISION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN ADVISED THE CONTACT THAT THE SPEEDOMETER WAS PART OF THE AESTHETIC DESIGN OF THE VEHICLE AND COULD NOT BE CHANGED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 700.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE ATTEMPTING TO BRAKE FROM 30-40 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE OR LOCATE A FAILURE CODE. THE DEALER REPLACED THE OIL VALVE, AIR FILTER AND CLEANED SEVERAL AREAS WITHIN THE ENGINE, BUT THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO STALL WHILE DRIVING AT ANY SPEED. THE MANUFACTURER TOOK A COMPLAINT AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 45,000.
ON OCT.5TH AS I WAS MERGING ONTO THE THRUWAY AT 55MPH THE TRUCK JUST STOPPED ACCELERATING IN RUSH HOUR TRAFFIC. I PUT ON MY FLASHERS AND COASTED TO THE SHOULDER JUST BARELY AVOIDING BEING REAR ENDED. THIS WAS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE. YOU COULD PRESS THE GAS PEDAL AND THE RPM'S WOULD GO SKY HIGH BUT THE TRUCK WOULD NOT MOVE WHILE IN DRIVE. I TURNED THE TRUCK OFF,WAITED SEVERAL SECONDS,STARTED THE TRUCK AND IT MOVED IN DRIVE. I IMMEDIATELY CALLED THE DEALER AND HAVE A OCT.7TH SERVICE CALL.THIS WAS A NEAR DEATH SITUATION THE SECOND TIME DUE TO THE RUSH HOUR TRAFFIC. THIS VEHICLE HAS TROUBLE SHIFTING WHEN STARTED IN THE MORNING. AFTER LOOKING INTO THE MATTER THIS APPEARS TO BE A COMMON PROBLEM WITH THIS MODEL AND MAKE. IT APPEARS THE ELECTRONIC SHIFT MODULES NEED REPLACING.AFTER READING THE NUMEROUS SIMILAR COMPLAINTS I THOUGHT I WOULD FILE A COMPLAINT BEFORE SOMEONE GETS KILLED. *TR
DRIVING AT NIGHT, DOING 50 MPH WHEN VEHICLE ENGINE CUT OFF - COULD NOT PULL OFF ROAD, APPLY BRAKES OR STEER.TOWED IN. "REPAIRED BY DEALERSHIP" ONLY TO OCCUR AGAIN IN 6 DAYS WHEN ENGINE WOULD NOT START AT ALL. AGAIN, SENT FOR REPAIR, FIVE DAYS IN SHOP. OCCURRED AGAIN THE VERY NEXT DAY - WOULD NOT START. HAS BEEN AT DEALERSHIP ANOTHER WEEK AND THEY STILL HAVE NO SOLUTION TO PROBLEM. HUSBAND IS TOTALLY DISABLED AND WE MUST HAVE A DEPENDABLE VEHICLE. WE BOUGHT IT USED WITH ONLY 37,000 MILES ON IT SO WE THOUGHT IT WOULD BE ALMOST NEW. CANNOT TAKE A CHANCE OF THE ENGINE CUTTING OFF WHILE ON A BUSY HIGHWAY! *TR
CHECK ENGINE LIGHT CONTINUES TO COME ON AT RANDOM. WHEN IT DOES, PROBLEMS ACCELERATING. CAR WILL NOT ACCELERATE PAST 20 OR SOMETIMES CAR "SPUTTERS" JERKING A LOT. SOMETIMES AT RED LIGHTS, RAIL ROAD CROSSINGS, ANYTHING REALLY WHERE THE CAR IS STOPPED, CAR WILL NOT RESUME DRIVING AND CAR SOUNDS LIKE IT IS IN NEUTRAL AND I AM REVING IT UP. ELECTRONIC DASH PUTS A BRACKET OVER EACH GEAR, P R N D, ALL AT ONCE. WHEN ENGINE LIGHT IS ON IT IS ON FOR A PERIOD OF DAYS. WHEN I TURN THE CAR ON AND PUT IT IN TO DRIVE IT MAKES THE MOST HORRIBLE SOUND AS IF I BACKED INTO A WALL AND JERKS. SOMETIMES ON THE HIGHWAY WHEN THE LIGHT IS ON IT'S AS IF I SMELL SOMETHING BURNING THROUGH MY AIR VENTS. EVERYTIME I TAKE IT TO THE DEALER OR ANY SHOP JUST FOR A DIAGNOSIS IT'S JUST MY LUCK THAT THE LIGHT TURNS OFF AND THEY TELL ME MY CAR IS FINE. THIS CAR NEEDS TO BE RECALLED FROM LOOKING AT THE COMPLAINTS!!! *TT
STALLING ISSUES WITH 5.7 HEMI JEEP GRAND CHEROKEE OVERLAND. VEHICLE STALLS AT RANDOM BUT AT LOW SPEEDS AND COMING TO A STOP. HAPPENS APPROXIMATELY 3 TO 4 TIMES PER MONTH (ABOUT ONCE A WEEK). VEHICLE LOSES COMPLETE POWER, BRAKES, STEERING, ETC. HUGE SAFETY ISSUE. ONLY WAY TO RESTART IS TO PUT IN NEUTRAL OR PARK. NO CHECK ENGINE LIGHT BUT STORES P0884 CODE. DEALER CAN NOT REPLICATE PROBLEM BUT NOTICES CODE. DEALER DOES NOT HAVE A FIX OR DOES NOT KNOW HOW TO FIX. VEHICLE HAS STALLED ON RAILROAD TRACKS, 5PM TRAFFIC, AND WORSE POSSIBLE TIMES AND COULD CAUSE SERIOUS INJURY. *KB
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 30 MPH THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO STALL. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD. IMMEDIATELY AFTER THE CONTACT RESTARTED THE VEHICLE IT BEGAN TO STALL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO UPGRADED THE SOFTWARE. THE CONTACT STATED THE SOFTWARE UPGRADE DID NOT REMEDY THE ISSUE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 124,601.
TL* THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN INSPECTING THE VEHICLE, HE NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS WEARING EXCESSIVELY FROM THE INSIDE. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED HIM THAT THE TIE ROD END HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
WENT TO USE EMERGENCY BRAKE AND THE LEVER WAS FREE WITH NO CONNECTION INDICATED. TOOK IT TO THE DEALER AND THE DEALER SAID IT NEEDED A COMPLETE REAR $900+ BRAKE JOB AND WOULD NOT BE COVERED BY THE EXTENDED WARRANTY. TOOK IT TO A 3RD-PARTY MECHANIC; COST $299.00 TO FIX BECAUSE THEY HAD TO DISMANTLE THE CONSOLE AND REMOVE REAR SEATS AND REMOVE RUG TO GET AT THE CABLE. THE CABLE WAS NOT BROKEN, IT WAS SIMPLY DISCONNECTED FROM THE LEVER INSIDE THE CONSOLE; THERE WAS NOTHING WRONG WITH THE REAR BRAKE ASSEMBLY -- IT DID NOT NEED A BRAKE JOB. MECHANIC'S OBSERVATION WAS THE ONLY WAY THE CABLE COULD HAVE BEEN DISCONNECTED IS IF IT WAS DISCONNECTED AT THE BRAKE SITE, ALLOWED TO BECOME SLACK AND WHEN RECONNECTED AT THE BRAKE SITE THE CABLE WAS PULLED UNDER THE RUG. THE DEALER HAD PREVIOUSLY CONDUCTED WORK IN THE REAR END THE PREVIOUS DECEMBER AND CLAIMED THEY COULD NOT HAVE DONE THIS. NOTE: THIS WAS THE 1ST TIME I HAD ATTEMPTED TO USE THE EMERGENCY BRAKE SINCE I BOUGHT THE VEHICLE IN 2007. *TR
THE FRONT TIRES HAVE PREMATURE WARE ON THE INNER EDGE OF TIRE, THE RESULT WAS TIRE SEPARATION. AFTER ONLY 16000 MILES OF USE. I HAVE THE ALIGNMENT CHECKED AN IT WAS WITHIN FACTORY SPECIFICATION. I HAD TO PURCHASE A NEW SET OF TIRES. OLD TIRES STILL IN HAND AND HAVE PICTURES OF THE TIRES. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO DECELERATE. AFTER RESTARTING THE VEHICLE THE CONTACT WAS ABLE TO DRIVE WITHOUT DECELERATION. THE FAILURE RECURRED TWICE AND INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT BELIEVED THE FAILURE MAY BE RELATED TO THE ENGINE CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. THE CONTACT STARTED THE IGNITION ANDD A LOUD, RATTLING NOISE EMITTED FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETECTED A FAULTY CATALYTIC CONVERTER. THE TECHNICIAN EXPLAINED THAT THE ENTIRE EXHAUST SYSTEM MUST BE REPLACED IN ORDER TO PERFORM THE CATALYTIC CONVERTER REPLACEMENT. ON TWO SEPARATE OCCASIONS THE ENGINE POWER WAS SIGNIFICANTLY LOW DURING ACCELERATION. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE DEFECT. THE CONTACT SCHEDULED AN APPOINTMENT FOR THE VEHICLE TO BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,100.
I PURCHASED MY PRE-OWNED 2007 JEEP GRAND CHEROKEE LAREDO 4X4 LESS THAN A MONTH AGO. I HAVE HAD 4 INSTANCES OF IT NOT CRANKING. I TOOK IT BACK TO THE DEALERSHIP WHERE THEY REPLACED TWO SENSORS AND REPROGRAMMED THE COMPUTER. I GOT MY CAR BACK ON FRIDAY. TODAY IS MONDAY AND IT ISN'T CRANKING AGAIN. ALL ELECTRICAL ACCESSORIES WORK FINE BUT THE CAR WILL NOT CRANK. THE BATTERY, ALTERNATOR, AND STARTER TESTED FINE. THE SUSPENSION MAKES A GOD- AWFUL SQUAWKING SOUND EVERY TIME I DRIVE ANYWHERE. *TR
UPON DRIVING ON THE HIGHWAY, I FELT MY VEHICLE'S TRANSMISSION CHANGE GEARS, WHICH FELT LIKE NEUTRAL. MY CAR SLOWED A BIT BUT THEN SPED BACK UP, AND THEN SLOWED AGAIN AND SPED BACK UP. I THEN NOTICED THE P, R, N, D WERE ALL LIT UP. I HAD NO CONTROL OVER MY VEHICLE'S ACCELERATION WHEN THIS OCCURRED. AFTER I BROUGHT MY CAR TO THE DEALERSHIP, I WAS TOLD THE ELECTRONIC SHIFT MODULE HAD TO BE REPLACED. AFTER REPLACING IT, THREE MONTHS LATER IT OCCURRED AGAIN, AND WAS REPLACED AGAIN. OVER THE LAST 1.5 YEARS IT HAS OCCURRED RANDOMLY, OVER AND OVER, AND NOW NEEDS TO BE REPLACED AGAIN. THIS IS A SAFETY ISSUE AS THE DRIVER HAS NO CONTROL OVER THE VEHICLE'S SPEED. JEEP KNOWS ABOUT THIS ISSUE BUT REFUSES TO ACKNOWLEDGE THAT A RECALL NEEDS TO BE ISSUED, THEREFORE MAKING THEIR CUSTOMERS CONTINUE TO PAY FOR THE REPAIRS. A RECALL NEEDS TO ISSUED.
BOTH FRONT TIRES SEPARATED ON THE INSIDE EDGES OF THE TIRES. HAD NOTICED IT WEARING THIN AT AROUND 13 THOUSAND. HAD THE ALIGNMENT CHECKED, AND IT WAS IN PERFECT SPEC. AROUND 15 THOUSAND, I NOTICED A VERY THIN SPOT AND HAD THE ALIGNMENT CHECKED AGAIN, AND THE ALIGNER TOLD ME THAT THE METAL WAS SHOWING THROUGH, AND THE TIRES WERE ABOUT TO SPLIT APART. HAD THE TIRES CHANGED FOR ANOTHER BRAND ON ALL FOUR CORNERS, AND HAVE NOT HAVE ANY PROBLEMS SINCE AFTER 22,000 MORE MILES. STILL HAVE THE ORIGINAL FRONT TIRES FOR REFERENCE OR INSPECTION, AND ALL ALIGNMENT SHEETS. BEING AN INCIDENT FROM OVER A YEAR AGO, I AM NOT 100% SURE ON THE DATES. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE VEHICLE STALLED WITHOUT PRIOR WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE EXHAUSTED MANIFOLD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REPAIR FAILED TO REMEDY THE FAILURE. AS A RESULT THE VEHICLE HAD TO BE TAKEN BACK TO THE DEALER WHO STATED THAT THERE WAS CARBON BUILD UP IN ONE OF THE VALVES. THE REPAIR PERFORMED FOR THE SECOND DIAGNOSIS ALSO FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 89,449.
2007 JEEP GRAND CHEROKEE WITH 3.0 CRD DIESEL ENGINE. WHILE DRIVING THE CAR BEGAN TO RUN ROUGH FOR JUST A FEW SECONDS AND THEN ABRUPTLY STALLED AND WOULD NOT RESTART. THIS RESULTED IN THE LOSS OF POWER STEERING AND POWER BRAKES WHILE DRIVING. I WAS ON AN INCLINE (WITH A TRAILER IN TOW) AT THE TIME AND WAS UNABLE TO MOVE THE VEHICLE UNTIL BEING TOWED. THIS PRESENTS A VERY DANGEROUS DRIVING HAZARD TO THE DRIVER AND THE PASSENGERS IN THE JEEP AND TO ANY OTHER VEHICLES NEARBY. THE CAR WAS TOWED TO THE DEALER AND TODAY (8/15/2011) I WAS TOLD THIS IS A FAULTY CRANKSHAFT POSITION SENSOR. I DO KNOW OF OTHER 3.0 CRD JEEPS THAT THIS HAS HAPPENED TO WHILE DRIVING. I HAVE ALSO READ THAT OTHER CARS AND TRUCKS EQUIPPED WITH THE 3.0 CRD DIESEL ENGINE HAVE EXPERIENCED THE CRANKSHAFT SENSOR FAILURE. IT OCCURS WITHOUT WARNING AND AT ANY SPEED. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE FROM STOPS FOR APPROXIMATELY THREE TO FOUR SECONDS. ONCE THE VEHICLE WOULD BEGIN TO ACCELERATE, IT WOULD ACCELERATE AT A VERY HIGH RATE AND THE CONTACT WOULD HAVE TO QUICKLY APPLY THE BRAKES. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 65,000.
2007 JEEP GRAND CHEROKEE (5.7 HEMI) WITH 50,000 MILES FREQUENTLY STALLS BOTH IN MOTION AND WHILE STOPPED. STALLING CAUSES ALL ELECTRONICS TO SHUTOFF, WHICH RESULTS IN LOSS OF POWER STEERING AND BRAKES. NUMEROUS TIMES, I HAVE ALMOST BEEN HIT BECAUSE THE VEHICLE WILL NEARLY STOP IN THE MIDDLE OF THE ROAD. THE VEHICLE HAS BEEN TAKEN TO A JEEP DEALERSHIP FOUR TIMES FOR THE STALLING ISSUE, WHICH HAS NOT BEEN RESOLVED. THE DEALER CLAIMS THEY CANNOT REPLICATE THE ISSUE. THIS RANDOM STALLING IS A SEVERE SAFETY HAZARD THAT ENDANGERS BOTH ME, MY PASSENGERS, AND PEOPLE DRIVING AROUND ME. THERE ARE THOUSANDS OF POSTS ON THE WEB REFERRING TO THE SAME STALLING ISSUE WITH THE JEEP GRAND CHEROKEES (WK) AND THE JEEP COMMANDERS (XK). DOES SOMEONE HAVE TO BE KILLED BEFORE ANYONE TAKES ACTION? *KB
NO EVENTS LEADING UP TO PROBLEMS. ELECTRICAL WIRING FAILURE RESULTING IN LOSS OF TOW LIGHTS (BLOWN FUSES), IGNITION SWITCH(ELECTRONICS) REPLACED X 4 IN LAST 2 YEARS ABOUT EVERY 6 MO. UNABLE TO START VEHICLE BUT HAVE POWER EVERYWHERE ELSE. POWER WINDOWS SEEM TO SHORT/ STALL OFTEN. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE AND THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR DIAGNOSTICS. THE MECHANIC FOUND THAT THERE WAS AN INCORRECT GEAR RATIO AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 37,600 AND THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
TL*THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN THE BRAKES WERE ENGAGED. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000. UPDATED 8/30/11 *CN THE CONSUMER ALSO STATED THE WAS ELECTRICAL WIRE DAMAGE. UPDATED 09/21/11
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED AND LOST POWER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THE CONTACT SHUT THE VEHICLE OFF AND WAS ABLE TO RESTART THE VEHICLE WITHIN A FEW MINUTES. THE FAILURE RECURRED A SECOND TIME. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,300.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY WHETHER THE VEHICLE WAS IN MOTION OR AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN EIGHT HOUR DIAGNOSTIC TEST YET COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 91,000.
ESM- ELECTRONIC SHIFT MODULE ISSUE: P, R, N, D, L ALL LIGHT UP SIMULTANEOUSLY AND THE CAR GETS CONFUSED AS TO WHICH GEAR IT SHOULD BE USING. OCCASIONALLY, THE CHECK ENGINE LIGHT COMES AND GOES. AFTER REVERSING, I PUT IT IN DRIVE AND IT SHIFTS ROUGHLY. RANDOMLY THE CAR LOSES POWER DRIVING DOWN THE STREET. I HAD THE ESM REPLACED AND A MONTH LATER IS SHOWING A U404 CODE. *TR
VEHICLE IS 2007 JEEP GRAND CHEROKEE AND CURRENTLY HAS 18300 MILES AND WAS PURCHASED NEW IN JAN. 2008. TWO FAILURE TO ACCELERATE PROBLEMS HAVE OCCURRED. ONE ON 5/31/10 AND ANOTHER ON 04/21/11. IN BOTH INSTANCES THE VEHICLE WOULD NOT SHIFT INTO THE NEXT GEAR AND THE SPEED COULD NOT EXCEED 30 TO 35 MPH EVEN WITH THE ACCELERATOR PRESSED ALL THE WAY TO THE FLOOR. THE PROBLEM OCCURRED WITHOUT ANY WARNING. AFTER THE FIRST OCCURRENCE THE DEALER REPLACED THE BEZEL SHIFT SELECTOR. AFTER THE SECOND OCCURRENCE THE DEALER COULD NOT DETERMINE WHAT THE PROBLEM WAS. MERGING ONTO A BUSY FREEWAY WHERE TRAFFIC SPEEDS ROUTINELY EXCEED 80MPH AND NOT BEING ABLE TO ACCELERATE BEYOND 30-35 MPH IS A SERIOUS SAFETY PROBLEM WHICH COULD RESULT IN INJURY OR DEATH. THE SAME SAFETY CONCERNS APPLY IF THE VEHICLE SUDDENLY DECELERATES FROM 70 TO 30 MPH. *TR
THE DASH INDICATORS FOR THE GEAR SHIFT WILL ALL ILLUMINATE AT THE SAME TIME AND THE VEHICLE WILL GO INTO NEUTRAL. THIS HAS HAPPENED THREE OR FOUR TIMES. THE LAST TIME IT OCCURRED WHILE TRAVELING ON THE EXPRESSWAY, FORTUNATELY I WAS ABLE TO GET IT BACK IN GEAR AFTER TAPING THE SHIFT LEVER SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY SAID THEY REPLACED A ELECTRONIC SHIFT MODULE. THEY KEPT THE OLD PART THAT WAS REMOVED. *TR
WHEN PUTTING TRANSMISSION INTO DRIVE, THE VEHICLE WILL NOT ACCELERATE, THIS PROBLEM FIRST OCCURRED AT APPROX 31,000 MILES. THE DEALERSHIP REPLACED THE SHIFT CONTROL MODULE. THE PROBLEM WENT AWAY. THEN AGAIN AT 62,000 MILES, WHEN PULLING INTO TRAFFIC, THE VEHICLE STARTED TO ACCELERATE, THEN LOST POWER. ANOTHER VEHICLE HAD TO SWERVE TO MISS ME, I WOULD HAVE BEEN HIT IN THE DRIVERS DOOR HAD HE NOT SWERVED. MY VEHICLE WOULD NOT MOVE, AFTER CYCLING THE IGNITION KEY , THE PROBLEM WENT AWAY, TOOK TO DEALER THEY TOLD ME THAT THE SAME SHIFT CONTROL MODULE NEEDS TO BE REPLACED (AGAIN) FOR 750.00. THE VEHICLE IS UNSAFE TO DRIVE AND I AM SHOCKED THAT SOMEONE HAS NOT BEEN KILLED BY THIS ISSUE AS THERE ARE HUNDREDS OF REPORTS OF THIS ON THE INTERNET. THIS IS ABSOLUTELY A MANUFACTURING DEFECT AS IT HAS HAPPENED ON A WIDE NUMBER OF IDENTICAL VEHICLES WITH THE SAME REPAIR BEING PERFORMED ONLY TO HAVE THE PROBLEM REPEAT ITSELF. *TR
HAVE SUBMITTED A COMPLAINT BEFORE BUT THE PROBLEM CONTINUES AND HAS GOTTEN WORSE. MY JEEP LOSES ALL ELECTRICAL POWER AND SHUTS DOWN AND RESTARTS ITSELF WHILE DRIVING, OCCASIONALLY DOESN'T ACCELERATE PAST SECOND GEAR AND OTHER TIMES ACCELERATES VERY SLOWLY, NUMEROUS BUT PROBLEM BEGAN RECURRING ONLY DAYS LATER. ONLY NOW MY JEEP IS ADDITIONALLY AT TIMES ACTING LIKE IT WANTS TO SHUT DOWN BUT INSTEAD IS JUST FALTERING SHAKING THE WHOLE VEHICLE VIOLENTLY ACCOMPANIED BY THE STRUGGLING TO ACCELERATE. - ELECTRICAL SYSTEM ON FIVE OCCASIONS ALL OF DASH LIGHTS CAME ON AND WENT OFF WHILE I WAS DRIVING, TWO OF THESE TIMES THE ENGINE STALLED AND RESTARTED ITSELF. TOOK VEHICLE TO DEALERSHIP AND WAS TOLD NO PROBLEM WAS FOUND. NUMEROUS ELECTRICAL ISSUES. THE MOST DANGEROUS HAVE BEEN THE PRND LIGHTING UP AND VEHICLE NOT GOING OVER 1ST OR 2ND GEAR WHILE DRIVING. THIS HAS HAPPENED TO ME 7 TIMES NOW, 4 OF WHICH HAVE TRIED TO BE DIAGNOSED BY THE DEALER WITHOUT SUCCESS OF THIS AND GAVE IT TO THE DEALER WHEN THEY TOLD ME 'NOTHING WAS WRONG' ACCORDING TO THEIR DIAGNOSTICS. PHOTO PROVED OTHERWISE. ALSO THE VEHICLE HAS SHUT ITSELF OFF TWICE WHILE I WAS DRIVING ON A BUSY ROAD. THE WINDOWS ALSO GET STUCK AND WILL NOT WORK. HAVE TO OPERATE ONE WINDOW TO MAKE THE OTHER ONE WORK. THE BATTERY FAILED AND 'TRANSMISSION OVER TEMP" ERROR HAPPENED AT THE SAME TIME. MANUFACTURER'S SERVICE AGENT SAID IT WAS A FALSE READOUT DUE TO BATTERY FAILURE TRANSMISSION. THIS HAS BEEN A PROBLEM SINCE FIRST STARTED YESTERDAY ON
BLACK PLASTIC CONNECTOR THAT CONNECTS YELLOW WIRE TO STARTER SOLENOID COMES LOOSE AND/OR GETS DIRTY OR CORRODED CAUSING IT NOT TO MAKE CONTACT AND THE VEHICLE WILL SOMETIMES NOT START. I'VE HAVE SEEN ON VARIOUS ONLINE FORUMS WITH PEOPLE HAVING THIS EXACT SAME PROBLEM. DEALERSHIPS ALWAYS WANT TO REPLACE STARTER AND OTHER PARTS WHEN IT IS SIMPLY THIS POOR CONNECTION THAT'S THE PROBLEM. CHRYSLER DENIES IT'S A PROBLEM AND DEALER MECHANICS WILL NOT PUT ON A BETTER CONNECTOR. THEY JUST LIKE TO KEEP CHARGING PEOPLE FOR NEW STARTERS AND OTHER PARTS WHEN THEY DON'T NEED THEM. THIS LOOSE CONNECTION ALSO COULD ALSO CAUSE A FIRE, IT IS AN OBVIOUS FLAW IN DESIGN AND A FIRE COULD CAUSE SERIOUS INJURY OR DEATH TO SOMEONE THAT DOESN'T REALIZE THE CONNECTION IS BAD. *TR
2007 JEEP GRAND CHEROKEE STARTING ISSUES. I HAVE HAD BEEN STRANDED THREE TIMES NOW DUE TO MY VEHICLE NOT STARTING, I HAVE PAID TO HAVE IT TOWED THREE TIMES. MECHANICS CANNOT FIGURE OUT WHAT THE ISSUE IS. I HAVE READ THOUSANDS OF ON-LINE REPORTS OF THE SAME ISSUE. I SPENT $700 LAST MONTH ON SOMETHING IN THE TRANSMISSION (TRANSFER CASE MAYBE) AND IT WOULD NOT START AGAIN YESTERDAY AND I HAD TO HAVE IT TOWED AGAIN. I AS A SINGLE MOTHER CANNOT BE CONTINUE TO BE STRANDED. APPARENTLY NO ONE CAN FIGURE OUT WHAT IS GOING ON WITH THESE VEHICLES. I HAVE JUST OVER 50,000 MILES ON IT, AND WOULD CONSIDER THIS TO BE A FAIRLY NEWER VEHICLE. I AM SCARED TO DRIVE IT ANYWHERE. I ALSO SEEM TO HAVE SHIFTING PROBLEMS ESPECIALLY GOING UP HILLS. I AM SCARED I AM GOING TO BE LEFT STRANDED SOMEWHERE ALONE WITH MY DAUGHTER. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVE SHAFT AT THE TRANSMISSION FAILED. THE DRIVE SHAFT HIT THE GROUND AND THE OTHER HALF OF THE DIFFERENTIAL JOINT CAUGHT ON FIRE. THERE WERE NO INJURIES AND THE POLICE WERE NOT CALLED. THE MANUFACTURER WAS CONTACTED AND SENT AN INVESTIGATOR TO FURTHER ASSESS THE FAILURE. THE CONTACT WAS AWAITING A RULING FROM THE INSURANCE COMPANY AND THE MANUFACTURER. THE FAILURE MILEAGE WAS 58,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO ONLY OFFERED TO PAY FOR ANOTHER DIAGNOSTIC TEST BUT NOT ASSIST WITH REPAIRS. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 78,000...UPDATED 06/05/12 *BF WHENEVER A SPARK PLUG WOULDN'T FIRE BACK THE UN-USED CHARGE FLOWED BACK THROUGH THE CIRCUIT AND TRIPPED THE SURGE PROTECTOR ON THE VEHICLE'S MAIN COMPUTER WHICH CAUSED IT TO SHUT DOWN. TWO OF THE SPARK PLUGS AND COILS WERE REPLACED. THERE HAVE BEEN NO PROBLEMS SINCE. UPDATED 06//18/12
VEHICLE HAS LOST POWER WHILE DRIVING. YOU WILL BE CRUSING ALONG OR PULLING OUT INTO AN INTERSECTION AND YOU WILL LOOSE ALL POWER. THE ENGINE WILL NOT REV, NO RESPONSE AT ALL. AFTER WAITING FOR A PERION OF TIME, THE VEHICLE STARTS GOING AGAIN. THIS HAPPENED TO ME FOUR TIMES, ONCE IN THE MIDDLE OF AN INTERSECTION, FOUR LANES IN ALL DIRECTIONS, AND THE VEHICLE JUST LOST ALL POWER. VERY SCARY. I TOOK THE VEHICLE TO MY LOCAL GARAGE, AND HE TOLD ME THAT THIS WAS THE SECOND JEEP TO DO THE SAME THING. THE OWNER HAD TO HAVE THE VEHICLE TOWED INTO THE GARAGE, AND UPON ARRIVAL, COULD FIND NOTHING WRONG. I HAD TO GO TO AN AUTHORIZED JEEP DEALER, AND I ASKED THEM IF THEY EVER HEARD OF THIS HAPPENING, AND THE REPLY WAS, JUST 3 OR 4 TIMES....IMAGING IF THIS FAILURE HAPPENED THIS OFTEN IN THIS SMALL AREA, HOW MANY OTHER VEHICLES MAY BE HAVING THE SAME PROBLEM. THE VEHICLE ONLY HAD 31000 MILES ON IT, BUT IT WAS OUT OF WARRANTY FOR TIME BY 9 MONTHS. THIS IS A VERY DANGEROUS EVENT WHEN YOU ARE DRIVING AND SUDDENLY LOOSE ALL POWER AND DON'T KNOW IF OR WHEN IT IS COMING BACK. CHRYSLER SAID THEY DO NOT HAVE A PROBLEM. I DON'T BELIEVE THEM. *TR
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH THE TIRE PRESSURE LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER ADDING AIR TO THE TIRES, THE REAR PASSENGER SIDE TIRE CONTINUED TO LOSE AIR AND THE TIRE PRESSURE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VALVE STEM WAS CORRODED, BROKEN AND NEEDED TO BE REPLACED. THE DEALER WAS CONTACTED AND STATED THAT THE FAILURE WAS COMMON AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE DEALER ALSO STATED THAT THE REPAIRS WOULD NOT BE COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
WHILST DRIVING MY JEEP GRAND CHEROKEE (EQUIPPED WITH THE MERCEDES BENZ COMMON RAIL DIESEL (CRD) 3.0 L ENGINE) ON I-410 AT HIGHWAY SPEED, THE ENGINE SUDDENLY STOPPED, WITHOUT ANY WARNING. THIS ALSO MADE THE POWER BRAKES AND POWER STEERING INOPERATIVE. TODAY, THE DEALER TELLS ME THAT THIS IS CAUSED BY A FAULTY CRANKSHAFT POSITION INDICATOR SENSOR AND IS A FAIRLY COMMON OCCURRENCE. I SHOULD THINK THIS IS A DESIGN FLAW AND SHOULD BE CORRECTED BY THE MFG. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AND RESUMED NORMALLY. THE FAILURE OCCURRED FOUR TO FIVE DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SAME ISSUE AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC FOR EXCESSIVE TIRE WEAR WHEN THE CONTACT WAS INFORMED THAT ALL FOUR COIL SPRINGS WERE FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 30,000.
2007 JEEP GRAND CHEROKEE LAREDO, PULLING ONTO HIGHWAY VEHICLE EXPERIENCED LOSS OF POWER. PRND ON DISPLAY WERE ALL SELECTED AND CHECK ENGINE LIGHT CAME ON. WAS ABLE TO PULL TO SIDE OF ROAD , PUT VEHICLE INTO PARK, CYCLE VEHICLE OFF THEN BACK ON AND POWER WAS RESTORED. SINCE THE INITIAL OCCURRENCE THE EVENT HAS HAPPENED TWICE MORE. SCHEDULED APPOINTMENT WITH REPAIR DEPARTMENT. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE YET THE FAILURE RECURRED ON TWO DIFFERENT OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
WHEN MY 2007 JEEP GRAND CHEROKEE IS IN DRIVE, THERE IS A LOSS OF POWER. THE CHECK-ENGINE LIGHT COMES ON, AND IT'S AS IF THE CAR DOESN'T KNOW WHETHER IT'S IN DRIVE, NEUTRAL, REVERSE, ETC. THE DEALER SAYS I NEED A ELECTRONIC SHIFT MODULE TO THE TUNE OF $600+. AFTER LOOKING INTO THIS, I SEE IT IS A PROBLEM WITH MANY JEEP GRAND CHEROKEES. I AM LOOKING INTO GETTING JEEP TO TAKE RESPONSIBILITY FOR THE FAULTY PART. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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