TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE SUDDENLY STALLED AND POWER STEERING FAILED. THE CONSUMER THEN COASTED TO THE SIDE OF THE ROAD AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER A FEW MOMENTS. THE VEHICLE WAS LATER TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 41,000. UPDATED 12/03/12 *BF
2007 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
2007 JEEP GRAND CHEROKEE LAREDO - RANDOMLY THE VEHICLE WILL NOT START, WHEN TURNING THE KEY TO IN THE IGNITION YOU CAN HEAR THE RELAY CLICKING, ENGINE DOES NOT CRANK OR START. WHEN THE KEY IS RETURNED TO THE OFF POSITION THE DATA DISPLAY BELOW THE TACHOMETER MOMENTARILY STATES THAT THE TRANSMISSION IS OVERHEATED. THE BATTERY IS FULLY CHARGED AND EVERYTHING ELSE, LIGHTS, HORN, ETC STILL WORK. THERE ARE NO ERROR CODES DUMPED. THE FIRST ATTEMPT TO FIX THIS BY THE DEALERSHIP WAS TO REPLACE THE STARTER, NOW 4 MONTHS LATER THE VEHICLE IS DOING THE SAME EXACT THING. THIS HAS BECOME A RELIABILITY ISSUE IN THAT THERE IS NO TELLING WHEN THIS WILL OCCUR, EACH TIME FAMILY MEMBERS HAVE BEEN STRANDED WITH THIS VEHICLE, JEEP DEALERSHIP SEEMS TO BE "STUMPED". I HAVE READ OF MANY JEEP VEHICLES THAT DEMONSTRATE THIS VERY SAME PROBLEM, WITHOUT RESOLUTION. THIS CAN BE AN INTERMITTENT ISSUE, USUALLY HAVE TO WAIT UNTIL IT BECOMES A "HARD" FAIL BEFORE THE DEALERSHIP WILL LOOK AT IT. THIS IS EXTREMELY FRUSTRATING OWNING THIS VEHICLE NOT KNOWING WHEN IT WILL OR WILL NOT START AND WHETHER THE DEALERSHIP CAN OR CANNOT FIX IT! *TR
MY WIFE WAS DRIVING OUR VEHICLE DOWN THE ROAD AND NOT EVEN 2 MILES THE VEHICLE WOULD NOT LET HER GO FASTER THAN 30 MPH AND THE VEHICLE WOULD NOT SHIFT OUT OF GEAR. THE CHECK ENGINE LIGHT CAME ON AND WE TOOK IT TO GET AN OBII SCAN. THE CODE THAT WAS PROMPTED WAS AN ESM MALFUNCTION OR TRANSMISSION SPEED SENSOR. I AM HAVING SO MUCH TROUBLE FINDING A SPEED SENSOR THAT IS AVAILABLE AND HIGH PRICED. THE ESM IS NOT HARDLY AVAILABLE ANYWHERE EXCEPT AT A DEALER. I HAVE BEEN READING TONIGHT ONLINE AND THERE HAVE BEEN MANY CASES OF THESE PROBLEMS HAPPENING WITH SOME MORE SEVERE INCIDENTS. IF SO MANY PEOPLE ARE HAVING SHIFTING, ESM AND SPEED SENSOR ISSUES, SHOULDN'T THIS ISSUE BE ADDRESSED. I AM PRETTY SURE THIS ISN'T THE FIRST ISSUE OR COMPLAINT. I HAVE A 3 YEAR OLD AND A VEHICLE THAT WAS NAMED A SMART BUY BY CONSUMER GUIDE AUTOMOTIVE IN 2006 AND THE REDEFINING VEHICLE OF JEEPS FLAGSHIP IS A HAZARD AND UNSAFE FOR MY FAMILY. I WILL NOT BE RECOMMENDING A JEEP OF THIS YEAR TO ANYONE. I HOPE YOU TAKE THIS INCIDENT WITH THOUGHTFUL CONSIDERATION AND START THINKING ABOUT YOUR CONSUMERS SAFETY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
JEEP LOOSES POWER, WILL NOT ACCELERATE OVER 30 MPH. THIS HAS NOT HAPPEN ON A HIGHWAY YET (LUCKILY) ONLY IN-TOWN DRIVING. NO ERROR CODES PRESENT IN DTC REPORT OR FROM A DIAGNOSTIC THAT COST $90.00 SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE AN ACCIDENT RESULTS IN A FATALITY. THERE SEEMS TO ME MANY INSTANCES LIKE THIS ON THESE BOARDS. THIS IS THE FIRST INVESTMENT OF A 'REAL' VEHICLE THAT I'VE HAD. TO PAY MONEY FOR SOMETHING DEPENDABLE IS THE GOAL. CURRENTLY THIS VEHICLE IS NOT DEPENDABLE, LET ALONE SAFE. *TR
ENGINE STALLING DURING DECELERATION DUE TO OEM SPARK PLUGS THUS NO POWER STEERING OR POWER BRAKES WHEN IT IS NEEDED THE MOST. CHAMPION SPARK PLUGS HAS 2 DIFFERENT SPARK PLUGS WITH SAME PART NUMBER RE14MCC4. THIS IS THE CHRYSLER OEM SUPPLIER ANS PART NUMBER FOR HEMI ENGINE SPARK PLUGS THROUGH 2007. ONE OF THE TWO SPARK PLUGS IS INCOMPATIBLE WITH THE HEMI ENGINE AND LEADS TO STALLING WHILE DECELERATING. THE CONSUMER HAS NO INFORMATION ON WHICH ONE TO USE. NATIONAL AUTOMOTIVE PARTS DISTRIBUTORS HAVE NOT BEEN MADE AWARE OF THE DIFFERENCE. CHRYSLER HAS AN INTERNAL MEMO ("STAR CASE") THAT DOCUMENTS THE ISSUE BUT HAS NOT RELEASED IT TO THE PUBLIC. I WAS SHOWN THE MEMO BUT WAS NOT ALLOWED TO HAVE A COPY. NO TSBS EXISTS. NO RECALL EITHER. NHTSA TOLD ME THEY DO NOT HANDLE THIS. THEY ADVISED ME TO CONTACT THE FTC. THE FTC TOOK MY COMPLAINT BUT REFERRED ME TO THE DOT AS THEY WERE CONCERNED FOR CONSUMER SAFETY. I HAVE SIDE BY SIDE PICTURES OF THE 2 SPARK PLUGS WITH THE SAME PART NUMBER AND WOULD BE WILLING TO SUPPLY THEM. I ALSO HAVE ONE OF EACH PLUG IN MY POSSESSION. THERE IS VISUAL DIFFERENCES. THIS ISSUE OCCURRED IN A 2007 JEEP GRAND CHEROKEE WITH THE HEMI ENGINE. IT STARTED TO STALL WHILE DECELERATING AFTER THE 60,000 MILE SERVICE INTERVAL. DID CHAMPION CHANGE MANUFACTURING PROCESS? DID CHRYSLER REQUEST A CHANGE DUE TO A DISCOVERED ISSUE AFTER PRODUCTION? IF IT WAS CHAMPIONS FAULT ONE WOULD THINK THAT CHRYSLER WOULD ISSUE A TSB AS THEY WOULD HAVE NO RESPONSIBILITY FOR THE ISSUE. SINCE
MY WIFE WAS DRIVING AND JUST ABOUT TO GET ONTO THE INTERSTATE AND WITH NO WARNING, SHE COULDN'T ACCELERATE PAST 25-30MPH. LUCKILY SHE WAS ABLE TO PULL TO THE SIDE OF THE ROAD QUICKLY WITHOUT AN ISSUE AND TURNED THE CAR OFF, WAITED A MINUTE AND STARTED THE JEEP UP AGAIN AND WAS THEN ABLE TO ACCELERATE. WHEN TALKING TO THE DEALER, THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE. WHEN JEEP WAS CHECKED AT A LOCAL DEALER, THEY PULLED ERROR CODES THAT POINTED TO THE TRANSMISSION SPEED SENSOR. ONLY ABOUT $700 TO REPLACE THAT WITH LABOR!! THE SENSORS ARE ALL PART OF THE CIRCUIT BOARD AND THUS NEED TO DISMANTLE THE TRANSMISSION TO REPLACE THE SENSORS. THEN I GET ON THIS SITE AND SEE ALL THE COMPLAINTS WITH THE SAME ISSUE. THIS WEEKEND I'M GOING CAR SEARCHING TO GET RID OF THIS THING. *TR
AFTER BEING PARKED THE JEEP WOULD NOT START, CODE DISPLAYED IN THE DASH STATED TRANSMISSION OVER TEMP, AFTER SITTING FOR ABOUT 30 MORE MINUTES THE JEEP STARTED - DROVE HOME AND IT WOULD NOT START AGAIN - TOOK IT TO A GARAGE AND THEY COULD NOT GET THE PROBLEM TO REPLICATE AFTER HAVING IT FOR A WEEK. JULY 5, 2011 - JEEP WOULD NOT START AGAIN, TRANSMISSION OVER TEMP CODE, STILL INTERMITTENT, AFTER 2 WEEKS THE GARAGE REPLACED THE TRANSMISSION CONTROL MODULE, AUGUST 6, 2012 - TRANSMISSION OVER TEMP ERROR CODE, THIS TIME IT WILL NOT START AFTER ANY PAUSE IN DRIVING, HAD IT TOWED TO THE DEALER AND THEY ARE SAYING ITS THE STARTER (JEEP NOW HAS ABOUT 65,000 MILES ON IT) - ALSO HAD TO REPLACE THE RIGHT FRONT SPEED SENSOR (IT IS BAD AND CAUSING THE TRACTION CONTROL SYSTEM NOT TO FUNCTION PROPERLY).[ADDITIONAL NOTES: HAD TO REPLACE THE ESM AT 28596 MILES, JEEP LOSS OF ENGINE POWER AND ALL LIGHTS LIT UP ON GEAR SHIFTER, AT 27170 MILES HAD TO REPLACE BOTH FRONT WINDOW REGULATORS]. *TR
WHILE TRAVELING AT 75 MPH THE 5.7 HEMI ENGINE SHUT OFF AS IF SOMEONE TURNED OFF THE IGNITION KEY. NO WARNING LIGHTS OR ANY INDICATION THERE WAS A PROBLEM. THE ENGINE STARTED RIGHT BACK UP AND WE CONTINUED ON OUR WAY AT A LOWER SPEED OF 65 MPH. TWENTY MILES LATER THE SAME THING HAPPENED. THIS HAPPENED A TOTAL OF FOUR (4) TIMES IN A TRIP OF APPROX. 400 MILES. AN ONLINE SEARCH INDICATES THIS DANGEROUS PROBLEM IS OCCURRING IN OTHER VEHICLES. THE CUSTOMER SERVICE REP AT CHRYSLER JEEP CLAIMS THEY HAVE NO INFORMATION ABOUT THIS PROBLEM! THE FRIGHTENING THING IS THAT THERE DOES NOT APPEAR TO BE A REMEDY FOR THIS ISSUE. WILL NOT BE DRIVING THIS VEHICLE UNTIL I CAN GET IT INTO A DEALER FOR THEM TO ATTEMPT A REPAIR. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER SIDE DOOR HANDLES WERE FRACTURED. THE CONTACT HAD TO OPEN THE WINDOW IN ORDER TO EXIT THE VEHICLE. THE DEALER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 170,000.
I WRITE THIS ONLY BECAUSE I JUST EXPERIENCE MY FOURTH MECHANICAL BREAKDOWN IN THREE YEARS. IN DECEMBER 2009, I EXPERIENCED THE FIRST BREAKDOWN IN WHAT HAS BECOME A STRING OF MALFUNCTIONS. THE TRANSMISSION ON MY 2007 GRAND CHEROKEE LAREDO GAVE OUT AT ABOUT 40,000 MILES. WHEN TRYING TO START THE VEHICLE, I GOT A 'TRANSMISSION OVERHEAT' MESSAGE ON THE DASH DISPLAY ALONG WITH THE ENGINE MALFUNCTION INDICATOR. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT AND IT TOOK NEARLY A MONTH FOR THE REPAIR SHOP TO LOCATE, RECEIVE AND INSTALL THE NECESSARY PARTS. APPARENTLY SUPPLY AND DEMAND HAD SOMETHING TO DO WITH IT, INDICATING TO ME THAT THIS WAS AN ISSUE NATIONWIDE. A MONTH LATER, ANOTHER MALFUNCTION, THIS TIME, THE ELECTRONIC SHIFT MODULE (ESM) HAD DIED. JUST OVER A YEAR LATER, THE SAME COMPONENT (ESM) DIED AGAIN (OF COURSE JUST OUT OF WARRANTY), THIS TIME WHILE I WAS DRIVING ALONG RT. 50 OUTSIDE OF DC. NOW, LESS THAN SIX MONTHS LATER, WITH LESS THAN 40,000 ON THE ALREADY REPLACED TRANSMISSION, MY TRANSMISSION HAS BLOWN AGAIN - SAME 'TRANSMISSION OVERHEAT' MESSAGE, SAME ENGINE MALFUNCTION LIGHT, SAME UNDRIVABILITY. CLEARLY FROM SEEING THE COMMENTS ON THIS FORUM AS WELL AS OTHER REPUTABLE SITES SUCH AS EDMUNDS AND CONSUMER REPORTS, THE 2007 GRAND CHEROKEE LAREDO HAS A LONG, LONG HISTORY OF MECHANICAL AND ELECTRONIC PROBLEMS. I HAVE A PHONE CALL SCHEDULED WITH A CASE WORKER SCHEDULED FOR TOMORROW, 7/13/2012. THEY'LL EITHER MAKE IT RIGHT OR I'LL BE TAKING MY STORY TO SMALL CLAIMS COURT
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE CHECK ENGINE LIGHT REMAINED ILLUMINATED FOR A SHORT TIME. THE WARNING LIGHT SHUT OFF BEFORE THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEALER; HOWEVER, THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 74,000. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
WHILE DRIVING ON A 5 LANE INTERSTATE AT 4:30 PM, I ACCELERATED TO MOVE OVER INTO THE FAR LEFT LANE AND LOST ALL ACCELERATION WHILE DOING THIS. ALSO, THE CHECK ENGINE LIGHT CAME ON WHILE THIS HAPPENED. HAD TO COAST ACROSS FIVE LANES OF INTERSTATE INTO THE EMERGENCY LANE. STOPPED THE CAR AND PUT IT IN PARK. WAITED A MINUTE AND PUT IT BACK IN DRIVE AND THE ACCELERATOR MAGICALLY WORKED AGAIN. THE CHECK ENGINE LIGHT REMAINED ON, DROVE TO AN AUTO PARTS STORE TO HAVE THE CODE CHECKED. THE TECHNICIAN SAID IT WAS CODE P0730, GEAR RATIO INCORRECT. *JB
THE DASHBOARD LIGHTS CAME ON ALL AT ONCE. THAN WAS FINE CONTINUED DRIVING AND CHECK ENGINE LIGHT CAME ON AND TRIED TO MAKE IT HOME. HOWEVER NEVER MADE IT P,R,N,D ALL LIT UP AND STARTED LOOSING POWER. WAS ABLE TO MAKE IT TO SIDE OF ROAD. CHECK ENGINE LIGHT CODE WAS U0404 AND NOW THE GEAR SHIFT CONTROL MODULE NEEDS TO BE REPLACED. HOWEVER AFTER LOOKING OVER OTHER COMPLAINTS FROM JEEP OWNERS I SEE THIS HAS BEEN A PROBLEM ON THESE VEHICLES. I THINK ITS TIME FOR A RECALL ESPECIALLY THAT IT HAPPENS EVERY 30,000 -40,000 MILES. UNREAL AT THE COST OF REPAIR. NOTHING LIKE A SCAM. WILL NEVER OWN A JEEP AGAIN.. *TR
VEHICLE SUDDENLY LOST POWER (DID NOT STALL) WHILE DRIVING 70 MPH ON INTERSTATE I40 IN A CONSTRUCTION ZONE (NO ACCESS TO MEDIAN BECAUSE OF CONCRETE CONSTRUCTION BARRIERS). ENGINE POWER DID NOT ALLOW ME TO DRIVE OVER 35 MPH. DASH BOARD INDICATOR STARTED FLASHING RED (ETC INDICATOR: ELECTRONIC THROTTLE CONTROL). SEVERAL TRACTOR TRAILERS HAD TO BRAKE HARD TO AVOID RUNNING INTO THE REAR OF MY VEHICLE. ENGINE IS 3.0L MERCEDES DIESEL. PROBLEM APPEARS TO BE A FAILED SWIRL MOTOR DUE TO EXCESSIVE OIL BLOW BY FROM A DEFECTIVE INTAKE TUBE WITH AN ORANGE GASKET. THIS MERCEDES DIESEL ENGINE WAS USED IN JEEP GR CHEROKEE IN 2007 & 2008. THIS PARTICULAR PROBLEM WAS IDENTIFIED IN NHTSA ITEM #1006202 REGARDING MERCEDES VEHICLES BUT NEVER TO JEEP. THIS SITUATION OF LOSS OF POWER WHILE HIGHWAY DRIVING COULD OF BEEN TRAGIC. THIS JEEP 2007 & 2008 PROBLEM IS WELL DOCUMENTED IN VARIOUS JEEP FORUMS ON THE INTERNET. WHY IS NHTSA NOT DOING ANYTHING ABOUT IT??? *TR
I HAVE TWO PROBLEMS WITH THE VEHICLE THAT MAKE IT UNSAFE TO DRIVE. THE FIRST IS THAT THE ENGINE RANDOMLY STALLS. MOST OF THE TIME IT STALLS WHEN THE VEHICLE IS STOPPED. SOMETIMES IT STALLS AT VERY SLOW SPEEDS. WHEN STOPPED, SOMETIMES I HEAR A "THUNK" RIGHT BEFORE IT STALLS LIKE IT WAS TRYING TO GO INTO GEAR. IT HAS DONE THIS RUNNING IN PARK AND WHEN THE BRAKE IS PRESSED WHILE IN DRIVE. IT HAS STALLED ON ME IN BUSY INTERSECTIONS PUTTING ME IN UNSAFE SITUATIONS. TURNING THE KEY ALL THE WAY OFF AND BACK ON WILL RESTART IT. THE SECOND ISSUE IS THAT THE TRANSMISSION RANDOMLY GETS STUCK IN 4TH GEAR. IT HAPPENS MOST OFTEN WHEN A LOT OF POWER HAS BEEN APPLIED FROM STOP. BUT IT ALSO HAPPENS RANDOMLY. WHEN IT OCCURS, I PULL OVER AND STOP THE ENGINE TURNING THE KEY ALL THE WAY OFF. USUALLY WHEN I RESTART IT WILL GO BACK TO DRIVE AND ALL THE GEARS IN THE TRANSMISSION FUNCTION NORMALLY. THE ISSUE IS SO CHRONIC NOW WITH THE TRANSMISSION THAT IT IMMEDIATELY GOES INTO 4TH AND THE VEHICLE IS NOT DRIVABLE. IT IS AT THE DEALER NOW. THE DEALER PULLED CODES AND RECOMMENDS REPLACING THE TRANSMISSION SOLENOID PACK. THIS PART IS CURRENTLY ON NATIONAL BACKORDER AND THERE IS NO ETA OF WHEN THE PART WILL BE AVAILABLE TO THE DEALER. ALSO THERE IS NO GUARANTEE THAT THIS PART WILL FIX THE TRANSMISSION PROBLEM. IF IT DOESN'T, THE VEHICLE WILL REQUIRE A NEW TRANSMISSION. THEY ARE NOT EVEN LOOKING AT THE STALLING PROBLEM UNTIL THE TRANSMISSION PROBLEM IS RESOLVED. THE STALLING PROBLEM IS VERY SERIOUS AND I C
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY BEGAN TO DECELERATE INDEPENDENTLY WHILE THE CONTACT WAS DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE THEN ACCELERATED SUDDENLY AND RAPIDLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
GOODYEAR EAGLE RS-A EMT (HIGH PERFORMANCE ALL-SEASON) - RUNFLAT RE: GOODYEAR EAGLE RSA TREAD SEPARATION (TIRE FAILURE) I HAVE A SERIOUS PROBLEM WITH THE ORIGINAL TIRES, NO MODIFICATIONS TO VEHICLE, 2007 SRT8 JEEP GRAND CHEROKEE BOTH FRONT TIRES DEVELOPED AN UNNATURAL GROOVE ON THE INNER EDGE (WHERE TREAD MEETS INNER SIDEWALL) CAUSING TREAD SEPARATION AND FAILURE, ACTUALLY AT THE SAME TIME. TIRE PRESSURE WHEN TO ZERO. NOTHING WAS RUBBING THE TIRE, BUT LOOKING AT IT YOU WOULD THINK IT IS THE ONLY EXPLANATION. TREAD SEPARATION IN MY CASE HAPPENED AT ABOUT 30,000 MILES FROM NEW AT ABOUT 40 MILES PER HOUR. I CAN SEND PHOTOS TO ANYONE WHO WANTS THEM. THERE ARE MANY REFERENCES TO THE SAME TYPE OF TIRE FAILURE ONLINE OVER SEVERAL YEARS, ONE EXAMPLE BEING WITH AN SRT8 FORUM HTTP://WWW.SRT8OC.COM/FORUMS/SHOWTHREAD.PHP?P=211455#POST211455 *JS
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE SUDDENLY BEGAN TO DECELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING ON TWO OCCASIONS FOR THE SIMILAR FAILURE. THE TECHNICIAN STATED THE PROBLEM COULD POSSIBLY BE CONTRIBUTED TO THE ESM OR EITHER THE PCM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
2007 JEEP GRAND CHEROKEE 4X4.. MY DRIVER SIDE WINDOW PANEL FOR THE PASSENGER WINDOW GOES DOWN BUT NOT UP AND STOPS MID WAY AND GOES BACK DOWN. I JUST HAD MY STARTER REPLACE DUE TO CORROSION OF THE CONNECTORS, AND DEALER WOULD NOT REPLACE CONNECTORS, JUST BRUSHED OFF AND STATED I NEED NEW STARTER.... *TR
MULTIPLE TIMES WHILE DRIVING MY VEHICLE HAS SUDDENLY LOST POWER. I WILL BE GOING 70 MPH OR 15 TRYING TO ACCELERATE AND THEN IT STALLS OUT AND WON'T ACCELERATE. I WILL PULL OFF TO THE SIDE OF THE ROAD AND TURN MY CAR OFF AND THEN BACK ON AND IT WILL CORRECT ITSELF MOST OF THE TIME. I TOOK MY VEHICLE TO A TRANSMISSION PLACE AND THEY DIDN'T KNOW WHAT IT WAS. THE CONDUCTED A TRANSMISSION FLUSH AND REPLACED SOME ELECTRICAL WIRING AND IT SEEMED TO HELP FOR ABOUT 4 MONTHS. NOW JUST LAST FRIDAY (20 APRIL 2012), I WAS TRYING TO ACCELERATE AFTER PULLING OUT INTO TRAFFIC AND ALMOST GOT BROADSIDED BECAUSE THE CAR JUST WOULDN'T ACCELERATE PAST 2.5 RPMS AND 10 MPH. LUCKILY THE CAR HEADING STRAIGHT FOR ME SLOWED DOWN AND I WAS ABLE TO GET OUT OF THE WAY FOR ON COMING 55 MPH TRAFFIC. I LOOKED ON NUMEROUS WEBSITES AND AN UNGODLY AMOUNT OF JEEP OWNERS HAVE REPORTED THIS SAME ISSUE. I TOOK MY VEHICLE TO THE JEEP DEALER YESTERDAY (23 APRIL 2012) AND THEY SAID THEY HAD TO REPLACE THE ELECTRONIC SHIFTER MODULE. I WAS GETTING CODES U0404 AND U0103. IT COST $1051.50 TO FIX. I CHECKED ON-LINE AFTER, AND THAT IS WHAT EVERYONE ELSE SAID THAT THE JEEP MECHANICS WOULD RECOMMEND EVEN THOUGH IT WOULD JUST BREAK AGAIN 3 MONTHS LATER. ONE MAN EVEN NOTED THAT THE MECHANIC SAID THAT THEY HAVE CHANGED OVER 1,000 OF THOSE IN HIS SHOP ALONE. I FEEL THAT THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE RECALLED! JEEP OBVIOUSLY KNOWS THIS IS GOING ON. *TR
DEFECTIVE TIRES: ********GOODYEAR EAGLE RS-A EMT*********** 04/12/12-THIS SECOND EVENT, DRIVING 2007 JEEP SRT8 ON SIDE STREET, TIRE PRESSURE WENT ABRUPTLY TO ZERO AS STEERING WENT OUT CAUSING VEHICLE TO VEER OFF ROAD AND ONTO SHOULDER AND GRASS. UPON REMOVAL OF LEFT FRONT TIRE, TREAD SEPARATION CRACKS WERE APPARENT, SOME AS LONG AS 1-1 1/2 INCHES, AT LEAST ONE OF WHICH SEPARATED THROUGH TO AIRLOCK. INNER EDGE OF TIRE VERY MUSHY ALONG 14-16 INCHES OF WHERE SEPARATION OCCURRED. TIRE REPLACED WITH SAME ISSUE. THIS EVENT IS ALMOST IDENTICAL TO AN OCCURRENCE THAT HAPPENED SEPTEMBER 2011 ON THE SAME VEHICLE, REAR TIRE DISPLAYED SEPARATION ON INNER EDGE OVER LARGE AREA. TIRE DEALER ADVISED LIKELY DUE TO POTHOLE, WHICH WAS NOT AN EXPERIENCED EVENT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
THIS SECOND EVENT, DRIVING 2007 JEEP SRT8 ON SIDE STREET, TIRE PRESSURE WENT ABRUPTLY TO ZERO AS STEERING WENT OUT CAUSING VEHICLE TO VEER OFF ROAD AND ONTO SHOULDER AND GRASS. UPON REMOVAL OF LEFT FRONT TIRE, TREAD SEPARATION CRACKS WERE APPARENT, SOME AS LONG AS 1-1 1/2 INCHES, AT LEAST ONE OF WHICH SEPARATED THROUGH TO AIRLOCK. INNER EDGE OF TIRE VERY MUSHY ALONG 14-16 INCHES OF WHERE SEPARATION OCCURRED. THIS EVENT IS ALMOST IDENTICAL TO AN OCCURRENCE THAT HAPPENED SEPTEMBER 2011 ON THE SAME VEHICLE, REAR TIRE DISPLAYED SEPARATION ON INNER EDGE OVER LARGE AREA. TIRE DEALER ADVISED LIKELY DUE TO POTHOLE, WHICH WAS NOT AN EXPERIENCED EVENT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
JEEP DOES NOT START. MESSAGE SAYING TRANSMISSION TEMP OVER. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO JERK AND THEN THE SPEED BEGAN TO REDUCE TO 20 MPH UNINTENDEDELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY STATED THAT THE FAILURE WAS CONTRIBUTED TO A FAULTY ELECTRONIC SHIFT CONTROL MODULE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NOT A RECALL RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNAVAILABLE.
WE RECENTLY PURCHASED A 2007 JEEP GRAND CHEROKEE LIMITED 5.7 L HEMI. IT DROVE JUST FINE FOR THE 1ST FEW WEEKS OF OWNING IT. RECENTLY IT HAS STARTED STALLING WHEN AT STOP LIGHTS/SIGNS, WHILE DRIVING, AND WHILE IN REVERSE. WE HAVE HAD THE VEHICLE IN THE SHOP A FEW TIMES ALREADY. IT HAS BEEN THROWING OFF CODES OF P0884 AND P0688. THE DEALERSHIP HAS INFORMED US THAT THOSE CODES STAND FOR POWER UP AT SPEED (P0884) AND ASD RELAY (P0668). WE HAVE JUST CHANGED ALL THE SPARK PLUGS AND ARE NOW IN THE MIDST OF CHANGING OUT THE COILS EVERYTIME THE JEEP STALLS, WE HAVE BEEN DOING THIS FOR JUST A FEW DAYS AND ARE NOW ON #5 OF 8 AND IT IS NOT WORKING. THE DEALERSHIP HAS RUN OUT OF IDEAS AS TO HOW TO GET THIS FIXED. THIS HAS BECOME A SAFETY HAZARD WHILE DRIVING. WE HAVE READ REVIEWS ON SEVERAL DIFFERENT WEBSITES AND HAVE FOUND SEVERAL OTHER CONSUMERS WITH THE SAME ISSUES WITH NO RESOLVE. WE HAVE ALSO READ SOME REVIEWS AND THEY HAVE STATED THAT CHRYSLER/JEEP WILL NOT STEP UP TO THE PLATE AND STATE THAT THERE IS A PROBLEM. I AS A CONSUMER FIND THIS WRONG. THIS IS A SAFETY ISSUE THAT I FEEL COULD SAVE LIVES ON THE ROAD. I DON'T KNOW WHAT ELSE TO DO TO GET THIS ISSUE FIXED/RESOLVED. I HAVE NOW WRITTEN DOWN THE NUMBERS AND ADDRESS TO CONTACT CHRYSLER/JEEP AND WILL BE CONTACTING THEM IN THE VERY NEAR FUTURE, IN THE MEAN TIME THIS IS WHAT I AM ABLE TO DO. THANK YOU *TR
WAS ATTEMPTING TO MERGE ONTO A BUSY FREEWAY AND ACCELERATED UP TO 60MPH WHEN THE JEEP SUDDENLY SLAMMED INTO SECOND GEAR AND REFUSED TO SHIFT. I COULDN'T GET IT TO DO ANYTHING OTHER THAN "LIMP" VERY ROUGHLY TO THE SHOULDER. IF PEOPLE HADN'T SLOWED DOWN I WOULD HAVE BEEN BUSTED FROM SEVERAL POINTS. TOOK IT TO THE LOCAL JEEP DEALERSHIP AND THEY TOLD ME THAT IT HAPPENS WITH JEEP GRAND CHEROKEES ALL THE TIME AND THAT THEY RECOMMENDED REPLACING THE ESM BUT STATED THAT IT DOESN'T ALWAYS FIX THE PROBLEM AND THAT THEY'VE REPLACED THOUSANDS ONLY TO HAVE IT RECUR MONTHS LATER. THIS IS GOING TO GET SOMEONE KILLED. *TR
WHILE PULLING OUT OF A GAS STATION INTO HEAVY TRAFFIC, I BEGAN ACCELERATING TO THE SPEED LIMIT OF 45 MPH. I WAS ACCELERATING RAPIDLY AS TRAFFIC WAS COMING QUICKLY FROM BEHIND. THE JEEP STOPPED ACCELERATING AND THE INSTRUMENT PANEL SHOWED ALL OF THE DRIVE LETTERS WITH BOXES AROUND THEM. THE JEEP WOULD NOT ACCELERATE FOR OVER 20 SECONDS, CAUSING ME TO RAPIDLY PULL OFF OF THE ROAD TO AVOID TRAFFIC BEHIND ME. THE DEALER FOUND A FAULTY ELECTRONIC SHIFT MODULE AND REPLACED IT. THE VEHICLE HAS WORKED WELL UNTIL 2/15/12. AT 70,000 MILES, THE DEALER INSTALLED MODULE HAS FAILED AGAIN. ONCE MORE THIS HAPPENED WHEN ENTERING A HEAVY TRAFFIC ROADWAY. THERE HAVE BEEN NUMEROUS REPORTS THROUGHOUT THE INTERNET OF PEOPLE EXPERIENCING THIS SAME ISSUE. IN MY CASE, BOTH FAILURES RESULTED IN ME HAVING TO TAKE EVASIVE ACTION TO AVOID A COLLISION. I FIND IT HARD TO BELIEVE THAT THIS SEEMINGLY COMMON PROBLEM HAS NOT BEEN IDENTIFIED AS THE TREMENDOUS SAFETY PROBLEM IT . *TR
WAS PULLING FROM A STOP SIGN WHEN THE VEHICLE SUDDENLY SHIFTED TO FOURTH GEAR WITHOUT TOUCHING SHIFT LEFT LEVER CAUSING THE VEHICLE TO ACCELERATE VERY SLOW AND WAS ALMOST HIT BY CROSS TRAFFIC BECAUSE I COULD NOT GET OUT OF THE WAY, LUCKILY THEY SWERVED AROUND ME. I HAVE READ MULTIPLE COMPLAINTS OF SAME PROBLEM WITH SHIFTING OUT OF CONTROL. IT MUST BE A MANUFACTURER DEFECT. IF IT HAD NOT BEEN FOR AN ALERT DRIVER THE SITUATION MIGHT HAVE TURNED OUT DIFFERENTLY FOR MY FAMILY AND I. JEEP NEEDS TO REMEDY THIS PROBLEM BEFORE SOMEBODY IS KILLED. *TR
MY JEEP WILL JUST SHUT OFF WHILE DRIVING. IT IS NOT SOON AFTER STARTING SO THE ENGINE IS NOT COOL. IT HAS HAPPENED ON THE INTERSTATE TWICE WITHOUT WARNING. THERE IS NOT HESITATION OR SPUTTERING, YOU JUST FEEL YOU ARE DECELERATING AND THEN YOU REALIZE YOU HAVE NO ACCELERATION OR POWER STEERING OR BRAKES. I WAS IN THE FAR LEFT LANE AND EXTREMELY WORRIED I WOULD NOT BE ABLE TO SAFELY MAKE IT OVER TO THE SHOULDER. OTHER TIMES IT HAS HAPPENED ON SECONDARY ROADS AND I HAVE HAD TO PARK IT AND THEN RESTART IT IN THE MIDDLE OF THE ROAD. WHEN IT STARTS AND I PUT IT INTO DRIVE, IT WILL NOT ENGAGE INTO GEAR. I HAVE TAKEN IT TO THE DEALER THREE TIMES AND THEY CANNOT FIND THE CAUSE BUT CHECKED ALL SENSORS, TRANSMISSION, CHANGED SPARK PLUGS, PCM, AND UPDATED THE COMPUTER. IT HAPPENED AGAIN THIS WEEKEND EXCEPT IT LURCHED FIRST THEN SHUT OFF. I GOT ONLINE AND SEE THAT MANY OTHERS HAVE REPORTED THE SAME PROBLEMS SO I FELT I NEEDED TO REPORT IT IN THE EVENT THIS TRULY IS A MORE WIDESPREAD PROBLEM. THANK YOU. *TR
VEHICLE WILL RANDOMLY DIE WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES AND IS REALLY DANGEROUS WHEN THE VEHICLE DIES GOING 70 MPH ON THE FREEWAY IN HEAVY TRAFFIC. ONCE THE VEHICLE DIES IT IS EASILY RESTARTED ONCE STOPPED AND THEN DRIVES LIKE NOTHING HAS HAPPENED. THE VEHICLE SHOWS NO SYMPTOMS OF THIS PROBLEM AND IT CAN NOT BE DUPLICATED BUT RATHER HAPPENS RANDOMLY. MY MECHANIC CAN NOT FIND A SOLUTION AS THE VEHICLE SHOWS NO PROBLEMS. I AM AFRAID THAT THE ENGINE CUTTING OUT FOR NO REASON WILL END UP CAUSING AN ACCIDENT SOONER OR LATER. *TR
INTERIOR DOOR HANDLE BROKEN. *TR
CURIOUS AS TO WHY JEEP HASN'T RECALLED AND FIXED THE ELECTRONIC SHIFT MODULE. IT IS A VERY DANGEROUS PROBLEM THAT NEEDS ATTENTION. THANK YOU. TT
THE "SHIFTER MODULE" IS CLEARLY DEFECTIVE AND IS A SERIOUS SAFETY HAZARD. MY WIFE AND KIDS WERE IN THE CAR WHEN IT FIRST STARTING ACTING UP. LUCKILY, THEY WERE JUST LEAVING THE DRIVEWAY AND NO OTHER CARS WERE COMING DOWN THE STREET. THE TRANSMISSION MALFUNCTIONED. ON THE INSTRUMENT CLUSTER "TRANSMISSION OVERTEMP" WAS FLASHING, AND ALL OF THE OTHER WARNING LIGHTS ILLUMINATED ON THE CLUSTER. WHEN I BROUGHT THE CAR TO MY LOCAL DEALER, A PARTS REPRESENTATIVE TOLD ME THAT HE HAS HAD TO REPLACE SO MANY OF THESE SHIFTER MODULES THAT HE'S MEMORIZED THE PART # (NOT KIDDING). HE TOLD ME THAT THEY ARE AWARE OF THE PROBLEM AND THAT THEIR SHOP SWAPS OUT THE DEFECTIVE JEEP SHIFTER MODULES WITH MERCEDES SHIFTER MODULES. UNFORTUNATELY, THIS REPAIR COST ME WELL OVER $1000.00. BOTTOM LINE - MY WIFE DRIVES THIS CAR AROUND TOWN. I DON'T HAVE A TOW HITCH, AND I PAMPER THIS CAR. STILL, JEEP REFUSED TO REIMBURSE ME FOR THIS COSTLY REPAIR. I HAVE CALLED CHRYSLER ABOUT THIS, BUT CHRYSLER WILL NOT ACKNOWLEDGE THIS DEFECTIVE PART. YET, ON REPUTABLE AUTO FORUMS, MANY OTHER OWNERS HAVE COMPLAINED ABOUT THE SAME EXACT SHIFTER MODULE DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
I PURCHASED THIS VEHICLE ON DECEMBER 14, 2011. ABOUT THREE WEEKS LATER IN A PARKING LOT, WE NOTICED THE VEHICLE WOULD NOT ACCELERATE EVEN THOUGH THE ACCELERATOR PEDAL WAS PUSHED VIRTUALLY ALL THE WAY DOWN. A FEW DAYS LATER THE ENGINE WARNING LIGHT CAME ON. THEN THE LACK OF ACCELERATION HAPPENED ON THE INTERSTATE. MY MECHANIC CLEARED THE ENGINE WARNING LIGHT BUT IT CAME BACK ON A FEW DAYS LATER. I DID A LOT OF RESEARCH AND IT APPEARS THIS IS A COMMON PROBLEM ON JEEP VEHICLES. THE PROBLEM IS A FAILURE OF THE ELECTRONIC SHIFT MODULE. IT IF VERY EXPENSIVE TO HAVE REPLACED. MY LOCAL DEALERSHIP CHARGED ME $924 PLUS TAX. AS MANY COMMENTS AS I HAVE SEEN ON THIS AND THE FACT THAT LACK OF ACCELERATION IS A SAFETY ISSUE, JEEP SHOULD NOT HESITATE IN ISSUING A RECALL. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 65 MPH WHEN ALL OF THE WARNING LAMPS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MOMENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SHIFT MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 44,433.
AFTER A SNOW STORM I NOTICED WHILE DRIVING, WATER WOULD LEAK INTO THE INSIDE OF THE CAR AT THE DRIVER SIDE A-PILLAR AND AT THE SCREWS HOLDING IN THE SUN VISOR ON THE DRIVERS SIDE. THE WATER CONTINUED TO TRAVEL DOWN THE A-PILLAR DOWN BY THE DOOR TO THE FLOOR CAUSING A PUDDLE BY THE FOOT PEDALS. *TR
I WAS NOT ABLE TO CONTROL THE SPEED OF MY VEHICLE DURING ACCELERATION. WHEN I ACCELERATED, THE CAR WOULD SIGNIFICANTLY DECREASE IN SPEED ALMOST AS IF IT WAS RUNNING IN LOW GEAR. IT HAS HAPPENED AT LEAST 4 TIMES SINCE I PURCHASED THE CAR BRAND NEW. TODAY AT 60,000 MI IT HAPPENED TWICE. A FEW MONTHS AGO I TRIED TO MERGE ONTO THE FREEWAY AND LOST POWER WHICH WAS VERY DANGEROUS AND I HAD TO TURN ON THE HAZARD LIGHT AND QUICKLY PULL OVER TO THE SHOULDER. I NOTICED ALL OF THE LIGHTS [ P, R, N, D] ON THE DASH BOARD WERE ON. THE CAR SEEMS TO RESET WHEN I SHIFT TO PARK OR TURN THE IGNITION OFF AND THEN ON. THE PROBLEM HAPPENS INTERMITTENTLY. I BELIEVE THAT THIS COULD BE A MANUFACTURE DEFECT. I TOOK THE CAR TO 2 AUTHORIZED JEEP CHRYSLER DEALERSHIPS TO GET IT CHECKED OUT. ONE DEALERSHIP TOLD ME THAT THEY'VE NEVER HEARD OF THE PROBLEM, ANOTHER ONE FOUND A CODE U0404 BUT DIDN'T KNOW WHAT IT MEANT. I FIND THIS EXTREMELY DANGEROUS AND COULD BE A MANUFACTURE DEFECT. *TT
THE VEHICLE ON NUMEROUS OCCASIONS DIES OUT WHILE MOVING CAUSING THE CAR TO STOP ABRUPTLY AND ALSO DIES AT STOPS. THE ISSUE IS INTERMITTENT AND DESPITE NUMEROUS REPAIR ATTEMPTS REPLACING THE FOLLOWING THROTTLE BODY GASKET CAM SENSOR CRANK SENSOR TRANS FLUID AND FILTER EGR VALVE THE CONDITION REMAINS, IT SHOULD ALSO BE NOTED THAT NUMEROUS OTHER JEEP GRAND CHEROKEES (BODY DESIGNATION WK) HAVE HAD THIS ISSUE AND NO REPAIRS HAVE BEEN SUCCESSFUL
UPON ACCELERATION FROM STOP VEHICLE WILL HESITATE AND LOSE POWER. THIS CONSTITUTES A HAZARD TO VEHICLE AND ANY APPROACHING VEHICLES DURING A TURN. INSPECTION INDICATES THAT TRANSMISSION ELECTRONIC CONTROL MODULE IS AT FAULT ALONG WITH A POSSIBLE TRANSMISSION SENSOR FAILURE. THE CHECK ENGINE LIGHT WILL COME ON. BOTH OF THESE CONDITIONS ( POWER AND CHECK ENGINE ) ARE INTERMITTENT, INDICATING THAT THE MODULE IS FAULTY. THERE HAVE BEEN MANY COMPLAINTS ABOUT THE TRANSMISSION ECM ON THESE VEHICLES. THE OTHER COMPLAINTS HAVE VARYING SYMPTOMS BUT ALL GO BACK TO THE TRANSMISSION ECM. THESE UNIT SHOULD BE RECALLED AND REPAIRED OR REPLACED AT MANUFACTURERS COST. THIS PROBLEM EXISTS IN MANY DIFFERENT MODELS AND YEARS OF VEHICLES, BUT ALWAYS GO BACK TO THIS ECM UNIT. AFTER INVESTIGATING THIS PROBLEM I DON'T FEEL THAT THE CONSUMER IS AT FAULT OR CAUSING THIS TO OCCUR. CHRYSLER MODULES ARE AND HAVE BEEN FAULTY IN THE PAST. ANECDOTAL EVIDENCE SAYS THAT OTHER MODULES IN CHRYSLER VEHICLES HAVE HAD PROBLEMS TOO. PLEASE INVESTIGATE THE CHRYSLER TRANSMISSION ECM'S AND HAVE THEM RECALLED. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTS WOULD ILLUMINATE INTERMITTENTLY AND THE VEHICLE WOULD STALL SPORADICALLY WITHOUT WARNING. THE DEALER MADE NUMEROUS ATTEMPTS TO REPAIR THE FAILURES BUT TO NO AVAIL. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK WHEN THEY RECEIVED A RESOLUTION FOR THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 90,000. UPDATED 02/15/12*BF UPDATED 02/27/12
STALLED 10/28/11 UNDER LIGHT LOAD AT 25MPH, STOPPED VEHICLE AND WAS ABLE TO RESTART AFTER 4 TRIES. STALLED 11/9/11 ACCELERATING FROM STOP, STARTED IMMEDIATELY. STALLED 11/12/11 ACCELERATING FROM STOP, STARTED IMMEDIATELY. 11/16/11 DEALER ADVISED OF FAULTY IGNITION SWITCH, HAD SWITCH REPLACED. 12/4/11 STALLED AT 25MPH, STARTED IMMEDIATELY AFTER STOP. STALLED 12/6/11 ACCELERATING FROM STOP, IMMEDIATELY STARTED. 12/7/11 TOOK TO DEALER WHO ADVISED FLASH ALL MODULES WHICH WAS DONE. 12/14/11 STALLED COASTING TO STOP. 12/23/11 STALLED AT STOP LIGHT, STARTED IMMEDIATELY. 12/24/11 STALLED AT 45MPH, STARTED WHILE IN MOTION BY SHIFTING TO N AND TURNING KEY. 12/24/11 STALLED AT 20MPH UNDER LIGHT LOAD, JUMP STARTED BACK ON. 12/27/11 INSTALLED NEW EVAP CANISTER. 1/3/12 STALLED ACCELERATING FROM STOP, STARTS IMMEDIATELY. 1/7/12 STALLED AT LIGHT, STARTED IMMEDIATELY. STALLING STARTED AT 91K MILES, CURRENTLY AT 93K MILES. *TR
TIRE PRESSURE DROPS AFTER 1 DAY OF DRIVING APPROX. 12 MILES A DAY. I HAD REPLACED ONE ABOUT 20000 MILES AGO. NOW BOTH THE FRONT TIRE AND SPARE HAVE THE SAME PROBLEM, THE ISSUE IS THE TIRE PRESSURE MONITOR SENSOR VALVE. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD VIOLENTLY JERK AND STALL. A MALFUNCTION INDICATOR LIGHT WOULD ILLUMINATE DURING THE FAILURE. AFTER THE FAILURE OCCURRED, THE LIGHT REMAINED ILLUMINATED FOR SEVERAL DAYS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO ADVISED THE CONTACT TO REPLACE THE ELECTRONIC SHIFT MODULE BECAUSE IT FAILED. THE DEALER HAD NOT BEEN NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PEFORMED. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 26,660. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EACH OF THE TIRES INTERMITTENTLY BECAME FLAT BECAUSE THE TIRE PRESSURE MONITORING SENSORS WERE CORRODED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AFTER EACH FAILURE TO HAVE THE TIRE PRESSURE MONITORING SYSTEM REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 24,000.
WHILE I WAS DRIVING HOME LAST NIGHT 12/16/11 WITH MY FIANCEE WE STOPPED AT A TRAFFIC LIGHT, AND WHEN THE LIGHT TURNED GREEN THE JEEP STARTED BACK UP FINE ALL EXCEPT IT COULDN'T GO FASTER THAN 20 MILES PER HOUR. SO I PUT MY FLASHERS ON AND THE TRAFFIC BEHIND ME WENT AROUND US, THEN IT WORKED ITSELF OUT, BUT DID IT AGAIN WHEN I CAME TO ANOTHER TRAFFIC LIGHT. BUT THIS TIME I WAS ABLE TO USE MY MANUAL SHIFT TO HELP IT. NO WARNING LIGHTS CAME ON. AND I JUST PURCHASED THIS JEEP 2 DAYS AGO. I WOULD LIKE TO GET THIS SAFETY ISSUE FIXED SINCE I HAVE SEEN THAT THIS IS A DANGEROUS AND COMMON PROBLEM WITH THE OTHER 2007 JEEP GRAND CHEROKEES. I AM ALSO A FIREFIGHTER AND I DEPEND ON THIS JEEP TO GET ME TO FIRE SCENES AND OTHER EMERGENCY SCENES, AND I DON'T WANT TO BE IN AN EMERGENCY SCENE INVOLVING ME DUE TO THE SAFETY ISSUES THIS JEEP IS HAVING. CAN SOMEONE PLEASE DO A RECALL AND HAVE THIS ISSUE FIXED. *TR
MY VEHICLE WILL JUST SHUT OFF. SOMETIMES IT SHUTS OFF WHILE IN PARK, SOMETIMES WHILE STOPPED AT A RED TRAFFIC LIGHT, AND SOMETIMES WHILE GOING 70MPH ON THE FREEWAY. IT HAS BEEN AT MY LOCAL JEEP DEALERSHIP FOR OVER 2 WEEKS NOW. THEY INITIALLY CHANGED NUMEROUS CONTROL MODULES THEY TOLD ME ARE THE "COMPUTERS" OR "BRAINS" OF THE CAR AND STILL THE PROBLEM PERSISTS. AT THIS POINT THEY HAVE TOLD ME THAT THEY HAVE HAD AN ENGINEER FROM CHRYSLER COME IN TO LOOK AT THE VEHICLE AND HE HAS NO CLUE WHY THIS MIGHT BE GOING ON. HELP PLEASE!! *TR
WHILE DRIVING THE VEHICLE LOSES POWER NO MATTER HOW MUCH GAS YOU GIVE IT. THE ENGINE LIGHT COMES ON AND OFF EVERY FEW DAYS. ALL THE GEAR INDICATOR LIGHTS ARE HIGHLIGHTED. *TR
I WAS DRIVING APPROXIMATELY 40 MPH IN THE FAST LANE OF A MAIN TWO-LANE RESIDENTIAL ROADWAY WHEN THE VEHICLE SUDDENLY JERKED VIOLENTLY FORWARD THROWING ME INTO THE STEERING WHEEL AND THEN ALL ACCELERATION AND SPEED STOPPED. THE STEERING WHEEL BECAME ABNORMALLY STIFF AND DIFFICULT TO TURN HOWEVER I WAS ABLE TO GUIDE THE COMPLETELY STALLED AND DECELERATING VEHICLE TO THE SLOW LANE AND PULL-OFF ON THE SIDE OF THE ROAD (WITH NO SIDE LANE) WITH HAZARDS FLASHING AND TRAFFIC PASSING. THIS WAS AN INHERENTLY DANGEROUS CONDITION AS THE FLOW OF TRAFFIC WAS GOING APPROXIMATELY 35 - 40 IN THE FAST LANE AT WHICH TIME I COMPLETELY LOST POWER AND HAD LIMITED STEERING (MORE LIKE COASTING) ABILITY. I WAS ABLE TO TURN THE ENGINE COMPLETELY OFF AND RESTART, HOWEVER THE NEXT DAY UNDER SIMILAR CONDITIONS OF NORMAL DRIVING CONDITIONS THE VEHICLE JERKED AND STALLED AGAIN, AND RESTARTED AFTER A COMPLETE SHUTDOWN. THIS VEHICLE ON THE THIRD DAY POST THE FIRST INCIDENT FAILED TO RESTART AFTER DRIVING TO A LOCAL SHOPPING DESTINATION AND TURNING THE CAR OFF TO PARK. I LEFT THE VEHICLE AT THE LOCATION FOR APPROXIMATELY 4 TO 5 HOURS AND RETRIEVED THE VEHICLE UPON WHICH IT STARTED WITH A DOCUMENTED CALL INTO ROAD SIDE ASSISTANCE PROGRAM FROM JEEP. THE NEXT DAY (MONDAY) I DROVE TO AN AUTHORIZED DEALER UPON WHICH THEY STATED THE FAILURE WAS THE ELECTRONIC SHIFT MODULE (ESM) [(NOT TO BE CONFUSED WITH THE ELECTRONIC STABILITY CONTROL (ESC)] WHICH CONTROLS THE ELECTRONIC SIGNALS FROM THE COMPUTER TO THE TRANSMISSI
WHILE DRIVING THE VEHICLE, HAD A SUDDEN LOSE OF ABILITY TO ACCELERATE, NO THROTTLE RESPONSE, NO RPMS ON THE TACH, AND EVERY GEAR INDICATOR WAS ILLUMINATED AS IF IN ALL GEARS AT THE SAME TIME (PARK, REVERSE, NEUTRAL, DRIVE). DEALERSHIP SAYS ITS PART # 52124137AC THAT NEEDS TO BE REPLACED, AND IS NOT COVERED UNDER ANY POWER TRAIN WARRANTY, AT A COST OF $817.00. THIS PROBLEM HAPPENED 4 TIMES BEFORE I WAS ABLE TO GET IT IN TO THE LOCAL DEALERSHIP, NEVER ON THE HIGHWAY, IF IT HAD HAPPENED ON THE HIGHWAY, IM SURE I WOULD HAVE BEEN TAKING A CHANCE WITH MY LIFE. *TR
WHEN YOU SHIFT FROM PARK THE PRDNL WILL HAVE A BOX AROUND EACH OF THE LETTERS. WHEN BACKING UP IT SLAMS INTO REVERSE AND THEN SLAMS INTO DRIVE AND THE VEHICLE WILL ONLY GO 20 MPH NO MATTER HOW MUCH YOU STEP ON THE GAS. THIS HAS NOW HAPPENED 5 TIMES AND THE ONLY WAY IT GOES BACK TO NORMAL IS TO SHUT OFF THE VEHICLE AND START IT BACK UP. I HAVE NOW SEEN NUMEROUS BLOGS WHERE THIS HAPPENS AT HIGHWAY SPEEDS, IN THE MIDDLE OF INTERSECTIONS AND IS SO DANGEROUS TO DRIVE CAUSE YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. FROM WHAT I HAVE READ IT LOOKS LIKE YOU HAVE TO REPLACE THE ELECTRONIC CONTROL MODULE AT A COST OF ALMOST $800 TO JUST HAVE IT GO OUT AGAIN LATER AND HAVE THE SAME PROBLEM AGAIN. THIS IS VERY DANGEROUS AND SCARY! *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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