TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE KEY RELEASED FROM THE IGNITION CAUSING THE ENGINE TO STALL. AS A RESULT, THE STEERING WHEEL SEIZED AND THE BRAKES FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
2007 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL). THE VEHICLE STARTER HARNESS AND ALTERNATOR BURNED OUT DUE TO THE FAULTY IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DIRECTLY RELATED TO THE RECALL AND THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
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
WHILE ACCELERATING THE VEHICLE LOST POWER AND THE PRNDL LIGHTS ALL ILLUMINATED. AFTER A FEW SECONDS POWER RESUMED. THIS HAS HAPPENED SEVERAL TIMES AND THE CHECK ENGINE LIGHT HAS COME ON. WE HAVE BEEN TOLD ITS ERROR CODE U0404 AND THE ELECTRONIC SHIFT MODULE NEEDS TO BE REPLACED. IT APPEARS THIS IS A VERY COMMON OCCURRENCE FOR THIS YEAR VEHICLE. IT IS A SAFETY CONCERN BECAUSE IF IT HAPPENED DURING HIGH TRAFFIC TIMES IT COULD CERTAINLY CAUSE AN ACCIDENT. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING SEVERAL TIMES. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
I WAS COMING TO A STOP AT A STOPLIGHT AND EVERYTHING WENT DEAD. I COULDN'T STOP THE VEHICLE SO IT HAD TO ROLL TO A STOP. AFTER, I COULD NOT RESTART IT. WE HAD TO PUSH IT TO THE SIDE. IT WAS TOWED TO DEALER. THE BATTERY WAS CHECKED ALONG WITH THE ENGINE. THEY SAID IT WAS THE IGNITION SWITCH AND THAT THERE WAS A RECALL. THEY SAID THEY DIDN'T HAVE THE PARTS THEN AND THEY'D CALL US WHEN IN. THEY NEVER DID. A YEAR GOES BY AND THIS HAPPENED AGAIN 2 WEEKS AGO. IT WAS TAKEN TO DEALER AND WE WERE TOLD IT WAS PART OF THE RECALL, BUT THEY COULD NOT GET THE PARTS TO FIX IT. THE DEALER SAID THEN TO WRITE JEEP AND COMPLAIN. *TR
RECALL # P41 NO PARTS AVAILABLE. VEHICLE STALING SINCE 1-14-14. *TR
RECALL P41 PARTS STILL UNAVAILABLE. WHEN WILL THEY BE AVAILABLE. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WIRING IN INSTRUMENT PANEL AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY EXPERIENCE A VIOLENT FRONT END WOBBLE AND VIBRATION. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 50.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OFF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE STALLED AND SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE COULD BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE INSTRUMENT PANEL LIGHTS FLICKERED AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER WAITING SEVERAL MINUTES. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL-THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE AND WAS NOT SHIFTING INTO GEARS, ALL OF THE WARNING LIGHTS ILLUMINATED, THE VEHICLE OVER HEATED AND LOST POWER. ALSO THE ANTI FREEZE WAS SPRAYING FROM THE RADIATOR CAP. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE STARTER, TIRES AND TIRE SENSORS WAS REPLACED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. MF
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 64 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND EVENTUALLY THE VEHICLE STALLED. ALSO, THE CONTACT MENTIONED THAT SHE RECENTLY RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED AND THEY MADE THE CONTACT AWARE THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE HESITATED BUT WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE BATTERY AND STARTER WERE REPLACED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
2007 GRAND CHEROKEE REPEATEDLY LOST ENGINE POWER, POWER STEERING AND BRAKING. UNCLEAR ON LOSS OF AIRBAGS. VEHICLE TAKEN TO BOB CALDWELL JEEP DEALERSHIP IN COLUMBUS, OH. WE WERE INFORMED THAT NO RECALL EXISTED FOR THAT YEAR/MODEL. WHEN WE RETURNED HOME WE RECEIVED NOTIFICATION FOR CHRYSLER REGARDING DETAILS OF RECALL. IMMEDIATELY CALLED DEALERSHIP AND THEY WERE LIKE "OH, THAT RECALL". THEY HAD GIVEN US A $4000 QUOTE TO REPAIR THE PROBLEM PRIOR TO OUR BRINGING THE ACTUAL RECALL NOTIFICATION FOR CHRYSLER. CALDWELL THEN TOLD US THAT NO PART EXISTED AND THEY COULDN'T HELP US. TODAY I CONTACTED CHRYSLER AND RECEIVED A REFERENCE #693786. IT IS SUPPOSED TO TRACK THE NON MANUFACTURED PART WHEN IT ACTUALLY SHIPS AT AN UNKNOWN FUTURE DATE. CHRYSLER IS NOT ABLE TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME..AT THIS POINT ACTUALLY THEY CANNOT FIX AT ANY TIME AS PART DOES NOT EXIST. THIS SITUATION PUTS MY FAMILY AT GREAT RISK. CHRYSLER STATES JEEP IS SAFE TO DRIVE...LET'S HOPE SO FOR OUR SAKE. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE ENGINE SENSOR ILLUMINATED INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT ALSO MENTIONED THAT WHILE TRAVELING AT ANY SPEED, THE VEHICLE SUDDENLY HESITATED, DRASTICALLY REDUCED SPEED AND STALLED MULTIPLE TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE EACH TIME BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER MORE THAN TWICE AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE SERVICE ENGINE SENSOR CONTINUED TO STAY LIT EACH TIME THE CONTACT WAS DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED AND A TUNE UP WAS REQUIRED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED WITH THE SERVICE ENGINE SENSOR AND THE LIFT GATE SENSOR ILLUMINATING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE LIFT GATE SENSOR. ALSO, THE DEALER REPLACED THE PCM SENSOR AND UPON LEAVING THE DEALERSHIP THE FAILURE RECURRED WITH THE SERVICE ENGINE SENSOR ILLUMINATING AGAIN. THE AUTHORIZED DEALER PROVIDED FURTHER INSPECTION FROM TWO TECHNICIANS, WHO WERE NOT ABLE TO REMEDY THE FAILURE WITH THE SERVICE ENGINE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
ON FOUR SEPARATE OCCASIONS MY JEEP HAS RANDOMLY NOT STARTED AFTER BEING TURNED OFF AND PARKED. THE FIRST TIME I HAD TO HAVE IT TOWED TO THE SHOP AND HAVE IT CHECKED OUT. THE MECHANIC COULD FIND NOTHING WRONG: STARTER, ALTERNATOR, BATTERY, & ELECTRICAL SYSTEMS ALL SEEMED FINE. THE CAR FINALLY STARTED WITH NO REPAIR WORK BEING PERFORMED. THIS HAS HAPPENED (3) MORE TIMES SINCE AUGUST, THE LATEST BEING TODAY. THERE IS NO RHYME NOR REASON TO HOW OR WHY IT HAPPENS. I HAVE SINCE LEARNED OF THE IGNITION SWITCH RECALL BY JEEP/CHRYSLER, AND IT SUPPOSEDLY AFFECTS THE YEAR AND MODEL OF MY JEEP. I HAVE BEEN TOLD THAT THE IGNITION SWITCH RECALL MAY VERY WELL BE THE REASON FOR MY PROBLEM, BUT AS OF YET I HAVE RECEIVED NO OFFICIAL RECALL NOTICE FOR MY CAR. WHEN I AM OUT DRIVING AND HAVE TO PARK I AM NOW AFRAID TO TURN MY CAR OFF FOR FEAR IT WONT START AGAIN. LIKEWISE, I AM ALSO AFRAID THE CAR IS JUST GOING TO TURN ITSELF OFF WHEN I AM DRIVING. I CALLED THE JEEP DEALERSHIP CLOSEST TO ME AND WAS INFORMED THAT THEY HAVE NOT BEEN OFFICIALLY NOTIFIED AS TO HOW THE RECALL PROCESS IS GOING TO WORK FOR THE IGNITION SWITCH ISSUE, SO THEY ARE UNABLE TO DO ANYTHING FOR ME AT THIS TIME. THEY ARE ALSO UNSURE AS TO WHEN THEY WILL RECEIVE ANY INFORMATION. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V438000 (ELECTRICAL SYSTEM). THE DEALER WOULD NOT BE ABLE TO REPAIR THE VEHICLE FOR ONE MONTH BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PAM
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER ADVISED THE CONTACT THAT THE PARTS MIGHT BECOME AVAILABLE AT A MINIMUM OF SIXTY DAYS. THE CONTACT REFUSED TO DRIVE THE VEHICLE AT THIS TIME OR DURING INCLEMENT WEATHER BECAUSE OF THE POTENTIAL SAFETY RISK. THE CONTACT PURCHASED THE VEHICLE IN JUNE 2007 AND WAS THE ORIGINAL OWNER. THE CURRENT MILEAGE WAS 49,000. THERE WERE NO FAILURES AT THIS TIME. UPDATED 12/01/14*LJ UPDATED 10/13/2015*JS
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V54000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 133,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL) WAS RECEIVED IN SEPTEMBER OF 2014. THE CONTACT STATED THAT AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, HE WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WAS STILL NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WOULD HAVE TO WAIT SEVERAL MINUTES BEFORE THE VEHICLE WOULD RESTART. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
UNINTENDED CHANGE IN IGNITION SWITCH POSITION WHILE DRIVING. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
I HAVE BEEN HAVING TROUBLE STARTING MY 2007 JEEP GRAND CHEROKEE FOR MONTHS. FIRST I CHANGED THE BATTERY THAT WAS OVER $170 DOLLARS , THEN A FEW WEEKS AGO THE STARTER THAT WAS $340 DOLLARS MEANWHILE THE PROBLEM WAS THE IGNITION SWITCH .I BROUGHT MY CAR BACK TO MY MECHANIC AND NOW HE TELLS ME IT IS THE IGNITION SWITCH THAT SAME DAY I RECEIVE IN THE MAIL A RECALL NOTICE FROM CHRYSLER FOR THE IGNITION SWITCH. CHRYSLER ALSO STATES THAT THEY DO NOT HAVE ANY PARTS TO FIX THE PROBLEM AND THAT THE CAR IS TOTALLY UNSAFE TO DRIVEIN THEIR RECALL NOTICE. I NEED A CAR TO GO TO MY APPOINTMENTS FOR WORK I CANNOT DEPEND ON THIS CAR AND IT IS UNSAFE TO DRIVE. THEREFORE I HAVE TO RENT A CAR AND CHRYSLER SHOULD PAY FOR THE RENTAL CAR THAT I NEED TO DRIVE DURING THE PERIOD THAT THEY DO NOT HAVE PARTS FOR MY CAR. I ALREADY CALLED MY LOCAL DEALER AND THEY SAID SPEAK TO CHRYSLER. I CALLED THEIR TOLL FREE NUMBER 1 800 992 1997 AND RECEIVED AN INCIDENT NUMBER OF #[XXX]. THE PERSON I SPOKE TO WAS [XXX] SHE SAID SHE WAS ESCALATING MY CALL TO PARTS AND THEY WILL BE CONTACTING ME IN A FEW DAYS. IT IS NOW SUNDAY SEPTEMBER 21ST AND I AM RENTING A CAR AS OF TODAY BECAUSE CHRYSLER DOES NOT HAVE PARTS TO FIX THE CAR THEY MANUFACTURED. CHRYSLER MUST BE HELD RESPONSIBLE FOR ALL COSTS AND INJURIES RELATED TO THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH IN A PARKING LOT, THE VEHICLE BECAME VERY DIFFICULT TO STEER WITHOUT WARNING AND THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 48 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A CURB. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS ABLE TO RESTART. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. ON ANOTHER OCCASION, THE VEHICLE STALLED AT A STOP LIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V348000 (ELECTRICAL SYSTEM) BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING AND FAILED TO RESTART. ADDITIONALLY, THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL FAILED AND WAS NOT READING THE CORRECT READING LEVELS FOR THE FUEL AND SPEEDOMETER. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED AND THAT THERE WAS AN ELECTRICAL FAILURE PRESENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
HAD MY LOW MILEAGE/ PERFECTLY MAINTAINED JEEP IN FOR SERVICE. THEY PERFORMED THE N23 RECALL BECAUSE OF A FAULTY CHIP THAT CAUSES THE TRANSFER CASE TO GO INTO NEUTRAL AND ROLL AWAY. A WEEK OR SO AFTER HAVING THIS PERFORMED I WENT TO LOCK MY JEEP INTO 4WD LOW AND MY "SERVICE 4WD" MESSAGE APPEARS. IS READING THE SAME CODE EVERYONE ELSE WITH THIS PROBLEM IS HAVING AFTER HAVING THE N23 RECALL PERFORMED. 4WD LOW WORKED FLAWLESSLY WHEN I USED IT THE WEEK BEFORE TAKING IT INTO THE DEALER. WHATS FUNNY IS THE SERVICE WRITER SAID "THERE HAVE BEEN A FEW CASES THE 4WD LOW STOPS WORKING, BUT THOSE CARS HAD HIGH MILEAGE" WHEN I ASKED HIM WHAT THE RECALL WAS AND IF ANYTHING BAD HAD COME FROM IT. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER NUMEROUS ATTEMPTS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. WHILE EXITING A PARKING LOT, THE VEHICLE STALLED AND CRASHED INTO A UTILITY POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), BUT THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/14/14*CN THE CONSUMER STATED THE VEHICLE HAD MULTIPLE ELECTRICAL FAILURES INVOLVING THE WINDOWS, SUNROOF, AND DASH LIGHTS. UPDATED 8/5/2015 *JS
FOR A COUPLE YEARS MY JEEP GRAND CHEROKEE HAS EXPERIENCED SEVERAL EPISODES OF IGNITION SHUT OFF. I SPOKE WITH MY LOCAL DEALER AND THEY SAID IT WAS NOT AN ISSUE WITH JEEP, ONLY SOME DODGE MODELS. I PAID TO HAVE A 2ND COMPUTERIZED KEY MADE AT THE DEALERSHIP, AS DODGE WAS SAYING THEIR ISSUE WAS RELATED TO THE DRIVER HAVING OTHER KEYS ON IGNITION KEY RING. THIS WAY I HAD A SINGLE IGNITION KEY. STILL EXPERIENCED THE ISSUE. LAST TIME I WAS MAKING A LEFT HAND TURN FROM A SUBDIVISION ON TO A BUSY 2 LANE HWY WITH A POSTED SPEED OF 50 MILES PER HR. IGNITION SHUT OFF AS I STARTED TO CROSS THE RIGHT HAND LANE. FORTUNATELY I HAD ENOUGH FORWARD MOMENTUM TO CLEAR TRAFFIC AND CAME TO REST ON THE LEFT HAND SHOULDER BY A FARMERS FIELD. I FINALLY RECEIVED IN THE MAIL THE OFFICIAL CHRYSLER RECALL NOTICE FOR MY JEEP DUE TO IGNITION SHUT OFF. CALLED MY LOCAL DEALER THIS MORNING TO SET UP AN APPOINTMENT, ALTHOUGH THE RECALL SAID THEY WOULD CONTACT ME. WITH SEVERAL INCIDENTS, I FELT TIME WAS CRITICAL. MY DEALER ADVISED ME THEY HAD NOT RECEIVED THE OFFICIAL RECALL NOTIFICATION FROM CHRYSLER AND THEREFORE COULD NOT SCHEDULE THE REPAIR FREE OF CHARGE. IF HOWEVER I WANTED TO PAY FOR THE REPAIR THEY COULD SCHEDULE. I ADVISED THEM THAT WAS NOT ACCEPTABLE. EMAILED CHRYSLER CUSTOMER RELATIONS AND HERE ALSO, MY DISSATISFACTION AND WHAT APPEARS TO BE A WONTON DISREGARD FOR HUMAN SAFETY BY A MANUFACTURE AND THEIR REPRESENTATIVE. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SHAKE AND SWERVE FROM SIDE TO SIDE UNCONTROLLABLY. THE CONTACT CRASHED THE VEHICLE INTO THE LEFT EXPRESSWAY WALL. THE VEHICLE SPUN AROUND AND CRASHED INTO THE RIGHT SIDE OF THE EXPRESSWAY WALL. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE FAILURE WAS DUE TO THE ENGINE CYLINDERS MISFIRING. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
IT USUALLY TAKES A GOOD 10 TO 15 MINUTES TO START SOMETIMES THEN WHEN I DO GET IT STARTED I HAVE THE SAME ISSUES THAT I HAVE READ ABOUT ON THIS WEBSITE AND MANY OTHER WEBSITES. THE CAR WILL NOT GO OVER 20 MILES PER HOUR AND YOU HAVE TO PULL OFF THE ROAD, TURN OFF THE VEHICLE, WAIT AND TURN IT BACK ON. IT IS ALMOST LIKE THE JEEP HAS TO BE RESET. I HAVE TALKED WITH SEVERAL PEOPLE AND HAD THE CODES RAN. IT KEEPS COMING UP THAT IT IS THE SOLENOID AND STARTER. I HAVE READ ON MANY BLOGS ABOUT THE SAME ISSUE THAT THE SOLENOID WIRES ARE NOT PROTECTED FROM RAIN WATER IN THIS VEHICLE AND IT CAUSES THEM TO CORRODE OR GO BAD ALL TOGETHER. THIS IS AN ISSUE THAT NEEDS TO BE RECALLED. IF THEY KNOW THAT THE WIRES ARE NOT PROTECTED FROM RAIN WATER THEN THERE NEEDS TO BE SOME TYPE OF PROTECTION THAT THEY CAN PUT OVER THEM OR INSTALL A DIFFERENT KIND OF WIRE. THIS IS COSTING PEOPLE HUNDREDS OF DOLLARS TO REPAIR SOMETHING THAT SHOULD HAVE NEVER BEEN AN ISSUE. ALSO THIS IS A SAFETY HAZARD BECAUSE WHEN WE PULL OUT ON THE ROAD WE EXPECT OUR VEHICLE TO EXCEL PROPERLY AND GO OVER 20 MILES PER HOUR. *TR
THE FIRST INCIDENT OCCURRED IN A BRIEF MANNER. THE VEHICLE WOULD NOT START, SYSTEM STATED THAT THE VEHICLE WAS NOT IN GEAR. I TURNED THE KEY TO OFF. THEN TRIED AGAIN AND THE VEHICLE STARTED. I LEFT IN THE VEHICLE WITHOUT INCIDENT SEVERAL OTHER TIMES THAT DAY. THE NEXT DAY I ATTEMPTED TO START THE VEHICLE, IT WOULD NOT START. ONE OF THE ATTEMPTS THE BRAKE WOULD NOT DEPRESS. AFTER SEVERAL OTHER ATTEMPTS (OF ON TO OFF) THE VEHICLE STARTED. RAN NORMAL. ONCE TURNED OFF IT WOULD NOT RESTART. THE BRAKES ARE NORMAL AGAIN. ALL ELECTRICAL CABLES ARE ATTACHED, NO CORROSION. VEHICLE HAS FULL POWER TO OTHER COMPONENTS. YET THE STARTER IS NOT ENGAGING. THE SYSTEM IS NOT SHOWING ANY ERRORS. WE CALLED CHRYSLER (NOT A DEALER), ACCORDING TO OUR VIN THEY DETERMINED THAT THE VEHICLE IS NOT INCLUDED IN ANY OF THE IGNITION RECALLS. *TR
DRIVING ALONG TRYING TO PICK UP SPEED AND JUST HELD AT 40, WOULDN'T ACCELERATE. THIS HAPPENED PROBABLY 3-4 TIMES. TOOK IT TO DEALER, THEY COULDN'T FIND ANYTHING WRONG, SAID TRANSMISSION OPERATING NORMAL. IN 2012 IT STARTED NOT TO ACCELERATE BEYOND 20. I PULLED OUT OF A PARKING LOT FROM A RED LIGHT AND IT WOULDN'T ACCELERATE. I QUICKLY PULLED OVER TO THE SIDE OF THE ROAD AND CALLED FOR A TOW TRUCK. I WAS AFRAID TO DRIVE IT HOME. I WAS AFRAID I WOULD GET SOMEWHERE WHERE I COULDN'T SAFELY PULL OVER. THE DEALER AT THAT TIME REPLACED FAULTED ESM MODULE AND SAID IT WAS FIXED AND IT WAS COVERED UNDER MY WARRANTY. IN JULY 2014 IT HAPPENED AGAIN, EXACT SAME THING. I PULLED OUT FROM A RESTAURANT ONTO A HIGHWAY AND HAD NO POWER, COULDN'T GO OVER 20. I PULLED TO THE SIDE OF THE ROAD, TURNED IT OFF AND STARTED IT UP AGAIN AND HAD NO PROBLEMS THE REST OF THE WAY HOME. TOOK IT AGAIN TO THE DEALER AND HE SAID THERE WAS SOME UPDATE TO A RECALL THAT IT SHOULD BE FINE. 8/21/14 - JUST LAST WEEK IT DID IT AGAIN. I PULLED UP TO A RED LIGHT, STEPPED ON THE GAS WHEN IT TURNED GREEN AND HAD NO POWER. I QUICKLY PULLED OVER AND WAITED AND TRIED TO GO AGAIN, IT STILL HAD NO POWER. I TURNED IT OFF AND TRIED ONE MORE TIME, AND IT WORKED FINE THE REST OF THE WAY HOME AGAIN. IT'S A SAFETY HAZARD TO TURN ONTO A HIGHWAY OR BUSY ROADWAY AND HAVE TO QUICKLY PULL TO THE SIDE OF THE ROAD. THERE ISN'T ALWAYS A SAFE PLACE TO DO THIS, AND EACH TIME THERE HAS BEEN PEOPLE BEHIND ME THAT I WAS AFRAID TO BE REAR-ENDED O
HAVE RECEIVED A NOTIFICATION (SEVERAL MONTHS BACK) THAT THERE IS A RECALL ON THE FUEL TANK. IMPACT EXPLOSION RISK. EVERY TIME WE CALL THE LOCAL DEALERS--WE HAVE TRIED SEVERAL--NONE OF THEM HAVE A RESOLUTION, OR THEY SAY THEY DON'T HAVE THE PARTS. WHEN IS THIS GOING TO BE ADDRESSED? *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE ENGINE WAS SUDDENLY ENGULFED IN FLAMES. THE CONTACT MENTIONED THAT THE VEHICLE WAS DRIVEN APPROXIMATELY FIVE MINUTES PRIOR TO THE FAILURE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND AN INVESTIGATOR TO INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL AND THE CHECK ENGINE INDICATOR WOULD ILLUMINATE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
N23 RECALL WAS DONE A WHILE BACK WHICH HAS SINCE THEN TURNED INTO NO 4 WHEEL LOW/ NEUTRAL. I WAS ADVISED BY THE DEALER AS HAVE MANY PEOPLE IT SEEMS THAT IT'S THE TRANSFERCASE ACTUATOR MOTOR SO I REPLACED IT MYSELF IT WAS GOOD FOR A FEW WEEKS THEN CAME UP ON THE DASH AGAIN SERVICE 4 WHEEL DRIVE SYSTEM. CHRYSLER HAS SINCE CAME OUT WITH A REFLASH IT LOOKS LIKE AND WHEN I CALLED IN TODAY TO SEE WHAT IT'S ABOUT THEY ARE GOING TO CHARGE ME FOR IT. IT'S STUPID I HAVE TO PAY TO FIX THEIR MISTAKE. *TR
WHEN STOPPED AT A STOP LIGHT ON A VERY CONGESTED ROAD. I PRESSED THE ACCELERATOR TO PROCEED WHEN THE LIGHT TURNED GREEN. I EXPERIENCED A SLOW SLUGGISH START SO I PRESSED THE ACCELERATOR FURTHER TO THE FLOORBOARD, THERE WAS NO RESPONSE BY THE ENGINE. CAR PROCEEDED AT A SLOW RATE OF SPEED (10 MPH WITH RPM'S AT 2500). I HAD TO PULL OFF TO THE SIDE OF THE ROAD AND RESTART CAR WHICH DID SOMEWHAT FIX THE PROBLEM. I HAVE EXPERIENCED THIS NUMEROUS TIMES NOW, USUALLY OCCURS WHEN THE CAR IS SHIFTING IN 1ST AND 2ND GEAR. MY CONCERN IS WHEN I PULL INTO A RIGHT OF WAY AND THE CAR DOES NOT PROPERLY ACCELERATE I PUT MYSELF AND PASSENGERS AT A SAFETY RISK OF BEING COLLIDED IN THE REAR OF MY CAR BY ANOTHER CAR. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AND FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND ONLY DURING HOT WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED ALL EIGHT CONTROL MODULES BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
WHILE DRIVING CAR IT BUCKED SEVERAL TIMES AND THEN WOULD NOT GO OVER 25 MPH. I BOUGHT THE CAR IN AUG 2009, 1 TIME WAS NOV 12 2009, THEN AGAIN MAR 15 2013 AND THEN AGAIN JUL 21 2014. ALL THREE TIMES THE ESM SHIFT MODULE HAD TO BE REPLACED. THE FIRST TIME THE DEALER REPLACE BUT THE LAST TWO TIMES I HAVE HAD TO REPLACE AT A THOUSAND DOLLARS. I HAVE CALLED CHRYSLER AS THIS IS A RECURRING PROBLEM THEY HAVE ASSIGNED A CASE NUMBER [XXX]. IN CHECKING ONLINE FOR ISSUES THIS IS A RECURRING PROBLEM WITH JEEP GRAND CHEROKEE'S. IF I HAD BEEN ON THE HIGHWAY AND THE SPEED DROPPED TO 25 MPH I COULD HAVE BEEN REAR ENDED OR WORSE KILLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY DECELERATED AND BECAME RESISTANT TO ACCELERATION ATTEMPTS WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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