I WAS DRIVING ON ROUTE 50 GOING 65MPH. THIS VEHICLE IS A QUAD 4X4 AUTOMATIC / STICK SHIFT MANUAL, WHICH WAS IN MY FAVOR. WHEN I REALIZED THE VEHICLE WAS SHUTTING DOWN I HAD TO THINK QUICKLY WHAT MY NEXT STEPS WOULD BE. I STARTED TO GET OVER TO THE RIGHT SIDE OF THE ROAD AND BRAKE, BECAUSE THE VEHICLE WAS SHUTTING DOWN THE POWER BRAKES WHERE GOING OUT AND I COULD NOT BRAKE COMPLETELY. THE VEHICLE WAS STILL MOVING AND I WAS ABOUT 200 YARDS AWAY FROM MY EXIT AND THE SIDE OF THE ROAD WAS WINDING AROUND TOWARD THE OFF RAMP AND GETTING SMALLER FOR ME TO DRIVE ON. I REALIZED THAT I WAS NOT ABLE STOP THE VEHICLE BY USING THE FLOOR BRAKE THEN THE FEAR FACTOR SET IN. IN MY MIND THE ONLY THING I CAN DO IS PULL THE STICK SHIFT HANDBRAKE AND QUICKLY PUT THE VEHICLE IN PARK THEN I WAS ABLE TO GET CONTROL AND SAFELY STOP THE VEHICLE. THIS ORDEAL HAPPENED AT 4:20PM YESTERDAY AND BY THE TIME WE TOWED THE VEHICLE BACK TO THE DEALERSHIP AND TRIED TO EXPLAIN TO THE GENERAL SALES MANAGER, SI FAIGE, ON SITE AT DARCARS IN NEW CARROLLTON, MD WHAT ALL TRANSPIRED ON THE ROAD IN THE UNSAFE VEHICLE THAT THEY SOLD US, HE DIDN'T WANT TO HEAR ANY OF IT. *TR
2007 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING VARIOUS SPEEDS, THE ESC AND TRACTION CONTROL INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
I HAVE RECEIVED A NOTICE THAT THERE IS A RECALL ON THIS VEHICLE, IT HAS BEEN OVER 8 MONTHS AND THE DEALERS ARE NO CLOSER TO HAVING A SOLUTION TO FIX THE PROBLEM THAN WHEN I WAS FIRST NOTIFIED. I UNDERSTAND THAT THE DEALERS ARE AS MUCH IN THE DARK OVER THIS RECALL AS THE CUSTOMERS. WHAT CAN I DO AS A CUSTOMER TO SPEED UP THIS PROCESS. *JS
MY ONLY COMPLAINT IS THAT AFTER I RECEIVED A NOTICE MONTHS AGO THAT THERE WAS A SAFETY RECALL ON MY VEHICLE REFERENCE THE FUEL TANK COULD EXPERIENCE A FUEL LEAK DURING A COLLISION, I HAVE HAD NO RESPONSE FROM THE CAPITAL CHRYSLER DODGE JEEP DEALERSHIP LOCATED IN AT 200 WATERFIELD RIDGE PLACE, GARNER, NC 27592. PHONE NUMBER IS 919-582-0202. I'VE CALLED THEM TWICE AND I WAS TOLD THE PARTS WERE NOT IN AND I FELT LIKE THERE WAS AMPLE TIME FOR THE PARTS TO ARRIVE. *TR
I BOUGHT A USED 2007 JEEP GRAND CHEROKEE 2 YEARS AGO IN ALABAMA. WE HAVE SINCE MOVED TO NEW YORK STATE AND THEY DO VEHICLE INSPECTIONS (ALABAMA DOES NOT). WHEN GETTING THE VEHICLE INSPECTED IT WAS DISCOVERED THAT THE CUT OUT FOR THE CHECK ENGINE LIGHT ON THE INSTRUMENT PANEL IS NON EXISTENT. ALL OTHER CUT OUTS ARE PRESENT AND THE LED FOR THE CHECK ENGINE LIGHT IS PRESENT AND WORKING. THE INSTRUMENT PANEL IS STAMPED AS BEING ORIGINAL AND NOT AFTERMARKET. BECAUSE THERE IS NOT A CUT OUT THE LED FOR THE CHECK ENGINE LIGHT IS NOT VISIBLE WITH THE INSTRUMENT PANEL INSTALLED AND WILL NOT PASS INSPECTION. I HAVE CONTACTED MY LOCAL JEEP DEALERSHIP (FX CAPRARA) AND THEY TOLD ME TODAY THAT I HAVE TO PAY TO FIX IT. A NEW PANEL BEING $600 AND A USED PANEL FROM MY LOCAL PICK AND PULL BEING $125. I CALLED JEEP CUSTOMER SERVICE TODAY AND THEY AGAIN TOLD ME JEEP CAN'T DO ANYTHING AND THAT IT IS UP TO THE DEALERSHIPS. I DON'T UNDERSTAND WHY IT WOULD BE UP TO ME TO PAY FOR THIS. IT IS A MANUFACTURER DEFECT AND SHOULD BE CORRECTED ON THAT LEVEL. I DID MY DUE DILIGENCE WHEN PURCHASING THE CAR BUT ONE CANNOT BE EXPECTED TO PULL THE DASH PANEL TO ENSURE ALL THE CUT OUTS ARE PRESENT. THIS NEEDS TO BE RESOLVED QUICKLY AS IT CANNOT BE USED UNTIL IT PASSES INSPECTION. IT ALSO POSSES A SAFETY CONCERN AS YOU ARE UNABLE TO KNOW IF THERE IS A CODE PRESENT. PLEASE GET BACK TO ME WITH A RESOLUTION IN A TIMELY MANNER. *TR
EVERY TIME IT RAINS THE JEEP WONT START BEEN TO THE GARAGE TWICE THEY ALL THINK ITS THE STARTER BUT THEN YOU LET IT SIT ONCE ITS ALL DRY IT FIRES RIGHT UP SO NO ONE IS SURE WHY AND WHAT'S HAPPENING BUT HAPPENS EVERY RAIN STORM. *TR
I AM WRITING TO YOU REQUESTING YOUR ASSISTANCE IN FINDING OUT WHAT IS WRONG WITH MY 2007, 67,000 MILE JEEP GRAND CHEROKEE LAREDO. FOR APPROXIMATELY FOUR MONTHS WHILE DRIVING THE CAR IT HAS BEEN RANDOMLY MISS FIRING, BUCKING AND SURGING, AND STALLING WHEN COMING TO A COMPLETE STOP. THE UNPREDICTABILITY OF THE CARS SPEED, BUCKING AND SURGING, AND STALLING WHEN STOPPED IS A MAJOR SAFETY CONCERN TO ME BECAUSE THIS OCCURS WITHOUT NOTICE ON BOTH STREET AND FREEWAY DRIVING. I HAVE TAKEN MY CAR TO THE NEAREST JEEP SERVICE DEALER, CRYSTAL CHRYSLER JEEP THREE TIMES NOW AND THEY HAVE NOT BEEN ABLE TO DIAGNOSE THE CAUSE TO THIS PROBLEM. IN FACT, MY CAR HAS BEEN IN THE SERVICE DEPARTMENT AT CRYSTAL CHRYSLER FOR NEARLY THREE WEEKS NOW, AND THEY CANNOT IDENTIFY SPECIFICALLY WHAT IS CAUSING THIS MALFUNCTION. MY FRUSTRATION OVER MY BELOVED JEEP GROWS BECAUSE WITHOUT FINDING THE CAUSE THERE IS NO TELLING WHEN MY CAR WILL BE READY. THIS EXPERIENCE NOW HAS ME QUESTIONING THE RELIABILITY OF JEEP VEHICLES AND THE CONFIDENCE IN SERVICE DEALERS LIKE CRYSTAL CHRYSLER. PLEASE HELP ME FIND OUT WHAT IS WRONG WITH MY JEEP VEHICLE. *TR
2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO SERVICE 4 WHEEL" ERROR CODE MESSAGE APPEARS WHEN VEHICLE IS PUT INTO NEUTRAL. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER, FOR REPAIRS UNDER RECALL 13V175000. AFTER THE RECALL WAS PERFORMED, HE STATED THE FOLLOWING HAPPENED WITH THE VEHICLE: WHEN HE ATTEMPTED TO PUT THE VEHICLE IN NEUTRAL, A MESSAGE APPEARED THAT READ SERVICE 4-WHEEL. HE TOOK THE VEHICLE TO A REPAIR SHOP AND WAS TOLD THE ERROR CODE SAID THE TRANSFER CASE ENCODED MOTOR WAS AT FAULT. HE HAD THE REPAIR DONE AND HAD THE TRANSMISSION AND TRANSFER CASE SERVICED. THE ENCODER MOTOR HAD TO BE PURCHASED FROM THE CHRYSLER DEALER. TWO MONTHS LATER, HE ATTEMPTED TO PUT THE VEHICLE IN NEUTRAL AND THE SAME MESSAGE APPEARED. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY PERFORMED THE SAME RECALL REPAIRS. ON APRIL 24, 2014, THE MESSAGE APPEARED AGAIN. ON APRIL 30, 2014 THE VEHICLE WOULD NOT START, SO IT HAD TO BE TOWED TO THE DEALER. THEY REPLACED THE STARTER SOLENOID AND BOTH FRONT WINDOW MOTORS. ALSO, THE SERVICE 4 WHEEL HAD APPEARED AGAIN. ON MAY 2, 21 ,AND 27 2014, THE SAME SERVICE MESSAGE APPEARED, AS WELL AS JUNE 1, 2014. *JB
I PURCHASED MY JEEP A LITTLE OVER A YEAR AGO USED. I HAVE HAD NUMEROUS PROBLEMS SINCE I HAVE PURCHASED IT. FIRST IT WAS THOUGHT TO BE AN ELECTRICAL PROBLEM SINCE THE CAR WOULD RANDOMLY SHUTTER, WOULD NOT WANT TO START OR JUST TURNED OFF. BATTERY WAS REPLACED MULTIPLE TIMES, SINCE IT WOULD LEAVE STRANDED AT ANY GIVEN TIME. THE ENGINE LIGHT COMES ON, BUT THERE HAS NOT BEEN A SOLUTION TO WHAT IT CAN BE. I FEEL VERY UNSAFE IN MY CAR, AND I AM NOT SURE WHAT TO DO AT THIS POINT. WHEN I TURN THE CAR ON, THERE IS A LOUD HUM OR PROPELLING SOUND COMING OUT OF THE ENGINE. WHEN I COME TO A STOP YOU CAN FEEL THE CAR SHAKE WHEN THE NOISE HAPPENS. *TR
WHEN TURNING LEFT OR RIGHT AT SLOW SPEED THE ENGINE RPM DROP FROM ABOUT 600 RPM TO 300 OR 400 RPM AND THEN STALLS. THIS HAPPENED 11 TIME IN 2010 AND THEN FINAL DISAPPEARED. IT NOW HAPPEN IN 4 TIMES SINCE 24 MARCH 2014. TWICE IT HAPPENED IN NORTHERN NJ AS I TRIED TO ENTER THE GARDEN STATE PARKWAY, ONCE IN A SHIOPPING MALL AND TWO WEEKS AGO AS I WAS TURN OFF THE MAIN ROAD INTO MY STREET. RECENTLY I HAVE WRITTEN THE DEALER WHERE I PURCHASED THE VEHICLE EXPLAINING THE PROBLEM BUT I HAVE NEVER RECEIVED EVEN AN ACKNOWLEDGEMENT. I WAS TOLD BY CHRYSLER CUSTOMER SERVICE THAT I WOULD HAVE TO HAVE AN EXPENSIVE ANALYSIS DONE. WHEN THIS WAS DONE IN 2010 THEY COULD NOT FIND ANYTHING. I WAS TOLD THEY HAD TO SEE IT HAPPEN. I HAD IT HAPPEN 1000 FT FROM THEIR FACILITY, BUT THEY REFUSED SEE THE VEHICLE UNLESS IT WAS TOWED. I FEEL THAT THIS IS A VERY DANGEROUS SITUATION ESPECIALLY WHEN IT OCCURS TURNING ON TO A HIGH SPEED HIGHWAY. *TR
AFTER HAVING THE N23 RECALL PERFORMED, THE VEHICLE TRANSFER CASE REFUSED TO GO INTO EITHER NEUTRAL OR 4 WHEEL LOW DRIVE. DEALER REPROGRAMMED THE DTCM AND TIPM AND CORRECTED THE PROBLEM. THIS WAS FOR THE ORIGINAL OWNER. I PURCHASED THE VEHICLE IN FEB 2014. AFTER WORKING CORRECTLY FOR SEVERAL DAYS, THE PROBLEM RECURRED. IT IS NOT SAFE THE HAVE AN OFF ROAD VEHICLE THAT CANNOT BE RELIABLY BE SHIFTED INTO 4 WHEEL LOW RANGE, WHICH LOCKS THE TRANSFER CASE AND PROVIDES TRUE 4 WHEEL DRIVE. AS A RESULT, OF THIS SAFETY CONCERN AND FIAT CHRYSLER'S FAILURE TO PROVIDE A SOLUTION, I HAVE INSTALLED A FDCM THAT HAS NOT HAD THE N23 RECALL PERFORMED. THIS MAY ALSO BE UNSAFE, BUT CAN BE MITIGATED BY USING THE PARKING BRAKE. FIAT CHRYSLER NEEDS TO PROVIDE A REAL FIX TO THE ORIGINAL PROBLEM THAT DOES NOT CAUSE OTHER SAFETY ISSUES. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING UP A HILL AT 20 MPH, THE VEHICLE FAILED TO ACCELERATE ACCOMPANIED BY AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WOULD FAIL TO ACCELERATE OVER 20 MPH ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000, AND THE CURRENT MILEAGE WAS 84,400.
THE VEHICLE IS EQUIPPED WITH AIR PRESSURE SENSING TIRE VALVES THAT ARE MADE OF A SUBSTANDARD METAL THAT CORRODES AND BRAKES. THE FIRST TIME I HAD AN ISSUE THE TIP OF THE VALVE BROKE AND THE TIRE COULD NOT BE INFLATED. THE SECOND TIME, TODAY, THE VALVE BROKE IN HALF AND THE TIRE DEFLATED IN ABOUT TEN SECONDS. FORTUNATELY, THE VEHICLE WAS NOT MOVING. I REPLACED THE PART AT THE DEALER THE FIRST TIME AND THEY STATED IT WAS A KNOWN ISSUE WITH THE PART AND THAT A NEW PART HAD BEEN MADE THAT WOULD NOT CORRODE. THE FACT THAT IT HAS HAPPENED ON TWO OF THE FOUR SENSORS SHOWS THIS IS NOT AN UNCOMMON PROBLEM. CLEARLY SUCH A BLOW OUT AT HIGHWAY SPEEDS WOULD HAVE PUT MY LIFE AND THE LIVES OF THOSE NEAR ME IN JEOPARDY. *TR
WHILE CHECKING THE TIRE PRESSURE ON A CUSTOMER'S VEHICLE, THE TIRE VALVE ON THE TPMS SENSOR BROKE. *JS
I TOOK OWNERSHIP OF THE VEHICLE IN DECEMBER 2013. WHILE DRIVING, THE VEHICLE ENGINE HAS SUDDENLY SHUT DOWN ON THREE SEPARATE OCCASIONS. THE FIRST TIME WAS IN JANUARY 2014 IN HEAVY HIGHWAY TRAFFIC NEAR COLORADO SPRINGS AT ABOUT 50MPH. I WAS ABLE TO MOVE TO THE SHOULDER AND TURNED THE KEY OFF THEN RESTARTED THE ENGINE. THERE SEEMED TO BE NO ADVERSE EFFECTS THEREAFTER SO I THOUGHT IT WAS A RANDOM EVENT. THEN ONE WEEK LATER DRIVING ON A LIGHTLY TRAFFICKED HIGHWAY IN WY AT ABOUT 60MPH, WITH THE CRUISE CONTROL ENGAGED, THE ENGINE AGAIN SUDDENLY SHUT DOWN AND AGAIN I WAS ABLE TO STEER TO THE SHOULDER AND SWITCHED THE IGNITION OFF AND THEN RESTART IT. WHEN I RETURNED HOME I HAD MY LOCAL MECHANIC CHECK THE VEHICLE OVER AND HAD HIM CHECK THE COMPUTER FOR FAULTS. AFTER THE CHECKUP I THOUGHT THE ISSUE WAS SETTLED. THEN IN MARCH DRIVING DOWN A WINDING MOUNTAIN ROAD NEAR BOISE ID THE ENGINE AGAIN SUDDENLY SHUT DOWN AND I STEERED TO THE ROAD SIDE WHERE I SWITCHED THE IGNITION OFF AND THEN RESTARTED IT. THERE AFTER I READ ABOUT THIS ISSUE CONCERNING SOME JEEP MODELS. I PUT MY VIN NUMBER IN THE JEEP WEBSITE AND IT SAID THERE WERE NO RECALLS FOR IT. I WILL TAKE IT TO THE DEALER IN HOPES THERE IS A RESOLUTION FOR THIS SEEMINGLY CHRONIC SERIOUS PROBLEM. *JS
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER RESTARTING THE VEHICLE, IT RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC SHIFT CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 72,742.
THE TRANSFER CASE IS NOT ALLOWED TO GO INTO NEUTRAL WHICH IS A REQUIREMENT TO TOW BEHIND MY MOTORHOME. I AM 2,000 MILES FROM HOME AND THE FAULT WOULD REQUIRE MY WIFE TO DRIVE THE JEEP HOME INSTEAD OF HAVING IT TOWED BEHIND THE MOTORHOME. IT IS A SAFETY ISSUE AS WE TAKE TURNS DRIVING SO THERE IS AN ALERT DRIVER AT ALL TIMES, DRIVING SEPARATE VEHICLES WOULD REQUIRE TWICE THE DRIVE TIME. THIS ISSUE WAS CAUSED BY CHRYSLER WHEN THEY DID RECALL N23. THE RECALL WAS NOT PROPERLY TESTED RESULTING IN THE TRANSFER CASE TO NOT WORK PROPERLY. *TR
THE VEHICLE WOULD JUST SUDDENLY SHUTDOWN, I BOUGHT THE VEHICLE USED JUST A FEW DAYS BEFORE THE INCIDENT BUT DRIVING TO DIFFERENT STATE. SINCE THEN, IT HAS STALLED SEVERAL TIMES AND I HAVE TAKEN IT TO THE DEALER AND SINCE THERE IS NO ENGINE CHECK LIGHT, DEALER SAYS THEY CANNOT FIND THE PROBLEM. IT WOULD STALL AT ANY SPEED, TEMPERATURE OR ANY CONDITION. I AM AFRAID THAT IT MAY STALL AT THE WRONG PLACE AT THE WRONG TIME. ALTHOUGH IT WOULD START RIGHT AWAY BUT SOMETIMES IT TAKE 3-4 TIMES TO TURN OVER. I HOPE CHRYSLER WOULD FIND A FIX FOR THIS. *TR
VEHICLE STALLED WHILE DRIVING. LIGHTS TURNED ON THEN OFF. SINCE THEN VEHICLE WILL START AFTER 15 ATTEMPTS AND THEN SOMETIMES VEHICLE WILL NOT START AT ALL. LIGHTS COME ON BUT WILL NOT START. *TR
AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF OUR GRAND CHEROKEE COULD NOT BE SHIFTED OUT OF 4-HIGH TO 4-LOW. THIS WAS DISCOVERED WHILE ATTEMPTING TO USE THE VEHICLE TO LAUNCH A 7000 POUND SAIL BOAT ON A MARINA LAUNCH RAMP ABOUT A WEEK AND A HALF AFTER THE N23 REPROGRAM WAS MADE BY AN AUTHORIZED DEALER. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS BY CREATING AN UNEXPECTED SAFETY ISSUE. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ELECTRIC TURBO WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTAKE MANIFOLD SWIRL VALVES AND MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 83,000.
AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF OUR CAR COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THOUSANDS OF JEEP VEHICLES SUBJECTED TO THIS RECALL HAVE SUFFERED THE SAME LOSS OF FUNCTION. HOW DOES NHTSA, OR WE, KNOW THE SAFETY PROBLEM IS ACTUALLY FIXED? IT IS OBVIOUS THE SOFTWARE USED IN THIS RECALL WAS NOT SUBJECTED TO SUFFICIENT TESTING TO VALIDATE IT. I THEREFORE FEAR MY CAR IS JUST AS LIABLE TO HAVE A SAFETY DEFECT NOW AS IT DID BEFORE THE RECALL. I WILL CONTINUE TO RETURN TO THE DEALER FOR SERVICE UNTIL THE ISSUE IS FIXED COSTING THEM TIME AND MONEY AS I WILL NOT BE PAYING FOR ANY FURTHER SERVICE REGARDING THIS ISSUE. *TR
I HAD MADE A LEFT TURN, BEGIN TO ACCELERATE, AND ALL OF A SUDDEN, CAR BEGUN TO SHUT DOWN, CAR SLOWED DOWN, UNTIL IT CAME TO A STOP. TOOK CAR TO DEALER, PROBLEM WAS NOT FIXED, CONTINUED TO HAVE SAME PROBLEM OVER NEXT SEVERAL YEARS. I WAS UNAWARE, AND NEVER RECEIVED A NOTICE OF RECALL FOR TRANSMISSION PROBLEM. I TURNED THE POWER OFF, WAIT ABOUT 1 MINUTE, STARTED VEHICLE AND IT RAN FINE. DURING THE RIDE, ELECTRICAL PANEL BEGAN TO FLASH, EVERYTHING WAS TURNING ON AND OFF. GAS GAUGE, AND EVERY OTHER GAUGE ON THE PANEL WENT UP AND DOWN. EVERY LIGHT ON THE PANEL FLASHED ON AND OFF. THIS HAS HAPPEN MANY TIMES OVER THE YEARS AS WELL. I RECENTLY TOOK VEHICLE TO DEALERSHIP IN NOVEMBER 2013, WHO TOLD ME THEY COULD NOT FINE ANYTHING WRONG WITH MY CAR. JUST IN THE LAST FEW WEEKS I HAVE HAD THIS ELECTRICAL PROBLEM, MARCH 2014. WHAT IS WRONG WITH MY CAR, HOW CAN I GET IS FIXED? WHAT DO I DO IF I HAVE A RECALLED VEHICLE? *TR
AFTER RECEIVING THE RECALL N23, MY VEHICLE IS UNABLE TO SHIFT INTO 4X4-LO. THE DEALERSHIP HAS ACKNOWLEDGED THAT THIS IS RELATED TO THE RECALLS UPDATE. CHRYSLER REFUSES TO OFFER A SOLUTION TO THIS. *TR
AS I WAS DRIVING THE TRUCK JERKED REAL HARD WHICH ALMOST KNOCKED THE WIND OUT OF ME AND I LOST CONTROL OF STEERING, SPEED, I WAS UNABLE TO START THE TRUCK. I HAD TO MAKE MY WAY TO THE SHOULDER IN MORNING TRAFFIC ON THE HIGHWAY TO PUT THE CAR IN PARK AND TURN THE IGNITION OFF AND START IT OVER AGAIN I HAD TO DO THIS 2 TIMES BEFORE IT STARTED. PROCEEDED TO GET BACK INTO TRAFFIC AND IT JERKED AGAIN THIS TIME IT STOPPED RUNNING AND STARTED CLICKING ALL BY ITSELF UNTIL I STOPPED THE TRUCK AND TURNED IT OFF AND STARTED IT AGAIN. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND IT VERY DANGEROUS AND FROM THE LOOKS OF THINGS THIS IS A ONGOING PROBLEM WITH THIS MODEL & YEAR JEEP. *TR
I ALREADY FILED A COMPLAINT ABOUT THIS PROBLEM LAST MONTH WITH NHTSA. THIS WEEK I FOUND OUT I CAN TURN THE IGNITION KEY OFF WHILE THE CAR IS DRIVING....WOW! I DISCOVERED THAT BECAUSE I WANTED TO RE-INACT WHAT THE CAR DOES WHILE I'M DRIVING IT SO THE JEEP MECHANICS CAN FIGURE OUT WHAT'S WRONG WITH THIS CAR. I CAN BE DRIVING DOWN THE ROAD AT DIFFERENT SPEEDS & ALL OF A SUDDEN ALL THE DASH WARNING LIGHTS COME ON, I LOSE ACCELERATION, LIKE THE CAR IS SHUTTING DOWN. I PANIC AND PUMP THE GAS PEDDLE(NO ACCELERATION) AND TRY TO TURN THE IGNITION KEY ON, THAT MAKES THE LIGHTS ON DASH GO OFF, & I RESUME SPEED LIKE NOTHING HAPPENED. THIS CAR HAS DONE THIS SINCE IT WAS NEW, DEALERSHIP GUYS WOULD TELL ME "TAKE ANY EXTRA KEYS OFF YOUR KEY RING" WHEN I ONLY HAD A COUPLE OF KEYS ON IT. TODAY, WHEN I TOOK IT INTO THE DEALERSHIP, THE FIRST THING THE MECHANIC SAID WAS "TAKE EXTRA KEYS OFF", I ONLY HAVE 2 OTHER KEYS ON THE RING. I PUT A DEALERSHIP SERVICE TECH IN THE CAR WITH ME IN THE PARKING LOT & TOLD HIM TO MOVE THE IGNITION KEY WHILE DRIVING, HE SAID "YOU SHOULDN'T BE ABLE TO DO THAT". HE WENT IN THE BACK TO TALK TO ONE OF THE MECHANICS AND HE SAID THE SAME THING, YOU SHOULDN'T BE ABLE TO TURN THE KEY IN DRIVE. NOW I HAVE AN APPT. ON THURSDAY 3/20/14 TO LEAVE THE CAR THERE FOR INSPECTION. I AM AFRAID TO DRIVE THIS CAR NOW. IT ALWAYS HAPPENED ABOUT 4 TIMES A YEAR SINCE IT WAS NEW, BUT LATELY IT HAS HAPPENED ABOUT 4 TIMES IN THE LAST 2 WEEKS. WITH THE DEATHS ON THE NEWS RIGHT NOW WITH GM, FRA
I HAVE EXPERIENCE WITH FRONT DRIVER AND PASSENGER SEAT BELT FOR FAILURE TO RETRACT BACK TO REEL PROPERLY. THIS VEHICLE UNDER LIFETIME SERVICE CONTRACT THROUGH CHRYSLER. I DEMONSTRATED SERVICE MANAGER TWICE AND SHE SAID HER MECHANIC TESTED AND IT WAS MEET FACTORY SPECIFICATION. THE REEL DESIGNED BY MANUFACTURER WAS VERY POOR DESIGNED WITH CHEAP MATERIALS. THE BELTS UNABLE TO RETRACT DURING VERY COLD WEATHER. MY WIFE ALMOST TRIPPED OUT WHILE SHE WAS EXIT THE VEHICLE BECAUSE OF FAILURE RETRACT THE BELT PROPERLY. THE DRIVER SIDE HAD BEEN REPLACED TWICE IN PAST BUT FIRST TIME ON PASSENGER SIDE. I SPOKE WITH CUSTOMER SERVICE AT FACTORY AND THEY ALWAYS FAVOR FOR SERVICE REPRESENTATIVE OVER CUSTOMER. I BECAME VERY FRUSTRATING AND CONCERN ABOUT OUR SAFETY. I HAVE PICTURES OF THE INCIDENTS SHOW BELTS WERE NOT RETRACT AND LEFT LOOSE TO ALLOW DOOR STRIKE THE BELT AND DEGRADE THE STRENGTH IN CASE OF ACCIDENT. MY CONCERN THAT IF I MAY INVOLVE AN ACCIDENT AND WILL BELT ABLE TO STOP ME FROM IMPACT WITH STEERING WHEEL OR WINDSHIELD. THAT IS WHY I FEEL UNCOMFORTABLE WITH THIS SITUATION. I HAVE TO ARRANGE FOR PURCHASE REPLACEMENT DRIVER/PASSENGER SEAT BELTS FOR $138.00 EACH PLUS SALES TAX AND MY PRECISION TIME AND DRIVING TO THE DEALER. SO FAR, MY EXPERIENCE WITH CHRYSLER, GENERAL MOTORS AND FORD WERE NOT GREAT AND MY JEEP WILL BE LAST VEHICLE FOR MY WIFE AND MYSELF. BECAUSE THEY SHOWED THAT THEY CARE ABOUT MONEY INSTEAD OF SAFETY. *TR
WHILE VEHICLE IS IN MOTION A FRONT DASHBOARD LIGHTS WOULD FLASH FOR A WHILE AND SUDDENLY GOES DARK INCLUDING HEAD LIGHTS AND BRAKE LIGHTS. THIS IS NOT IN ANY CORRELATION WITH WEATHER, TEMPERATURE OR ROAD CONDITIONS. THIS HAS BEEN HAPPENING RANDOMLY AND DUE TO SAFETY CONCERN WE NO LONGER USE THE VEHICLE FOR A FAMILY TRIP AND WE DO NOT USE THE VEHICLE AT NIGHT SINCE ALL ELECTRICAL COMPONENTS GOES OFF WHILE IT IS IN MOTION. PER ONLINE SEARCH IT APPEARS THERE ARE NUMEROUS JEEP OWNERS EXPERIENCING THE SIMILAR MALFUNCTION. THIS IS A VERY SERIOUS SAFETY ISSUE, SO WHY THE MANUFACTURER HAS NOT ISSUED A RECALL TO HAVE THIS REPAIRED? *TR
WHILE DRIVING THE VEHICLE IT STARTED TO ACCELERATE AND WHILE STEPPING ON THE BRAKE THE VEHICLE WENT FASTER. I TURNED THE KEY AND THE ENGINE STOPPED AND I WENT TO THE SIDE OF THE ROAD. I LOOKED UP A RECALL FOR THIS PROBLEM AND THERE WAS A K 11 RECALL. WHEN I CONTACTED JEEP THEY SAID MY VIN NUMBER WAS NOT PART OF THE RECALL. WELL I THINK THERE IS A PROBLEM AND THEY SHOULD INVESTIGATE TO EXTEND THEIR RECALL TO INCLUDE THIS AND OTHER VEHICLES. I WILL BRING THE VEHICLE TO A JEEP DEALER. *TR
VEHICLE SHUT OFF WHILE DRIVING WITHOUT ANY DRIVER ACTION. WEATHER CLEAR. PAVEMENT DRY. DON'T KNOW TEMP. NEVER REPORTED AS I THOUGHT IT WAS A ONE-OFF INCIDENT - UNTIL HEARING OF THE CURRENT RECALL FOR THIS ISSUE ON OTHER JEEP VEHICLES IN THIS TIME PERIOD. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY STALL WITH THE ILLUMINATION OF ALL OF THE INSTRUMENT PANEL WARNING LIGHTS. THE CONTACT TOOK THE VEHICLE TO BE DIAGNOSED HOWEVER, THE DEALER WAS UNABLE TO REPRODUCE THE FAILURE. THE MANUFACTURE WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2000.
THE ENGINE SHUTS OFF FOR NO APPARENT REASON. IT CAN HAPPEN AT ANY TIME WHETHER AT A STOP, OR AT ANY SPEED. I NEVER KNOW WHEN IT WILL SHUT OFF. WHEN THE ENGINE SHUTS OFF, I SHIFT TO NEUTRAL, TURN THE IGNITION OFF AND THEN BACK ON AND START THE ENGINE. IT WILL NOT RESTART UNLESS THE IGNITION IS TURNED OFF. THE ENGINE RUNS FINE AFTER THAT NORMALLY. HAPPENS EVERY 50-100 MILES AND TENDS TO OCCUR MORE OFTEN IN WARMER WEATHER. THERE IS NO SPECIFIC ACTION THAT HAS OCCURRED PRIOR TO THE OCCURRENCES SUCH AS FILLING THE TANK. DEALERS HAVE NOT BEEN ABLE TO PINPOINT THE PROBLEM AND NO OBD CODES ARE DISCLOSED. I ESTIMATE IT HAS HAPPENED 200 TIMES. *TR
2007 (PRE AND POST) HAVE REAR TAIL LIGHT ASSEMBLES THAT WORK INTERMITTENTLY. JEEP REPLACES(FOR APPROXIMATELY $200) BROKEN TAILLIGHT ASSEMBLIES WITH NEW UNITS HAVING THE SAME DEFECT. THEIR DESIGN HAPPENS TO FAIL AROUND THE 30,000 MILE POINT (BY INTENTION?). JEEP WILL NOT RETURN BROKEN PARTS WHEN REQUESTED FOR INSPECTION (THEY DON'T WANT THESE REACHING YOUR OFFICE). LIGHT BULBS ARE NOT THE ISSUE. THIS KNOWN JEEP DEFECT KEEPING THEIR ASSEMBLY LINE RUNNING AT THE EXPENSE/RISK TO JEEP OCCUPANTS OR ANY VEHICLE FOLLOWING A FULL SIZE JEEP. PLUS THEY ARE MAKING MONEY WHILE ENDANGERING OTHERS. DO THE STATISTICS OF JEEPS SHOW THEY ARE REAR-ENDED MORE OFTEN? HOW CONVENIENT IF THIS IS THE CASE AND THE EVIDENCE IS DAMAGED IN THE ACCIDENT. LOOK ON-LINE FOR THE DIALOG OR JUST LOOK AT JEEPS ON THE ROAD AND YOU'LL SEE A BRAKE OR TAIL LIGHT OUT IN A MUCH HIGHER PERCENTAGE THAN ANY OTHER VEHICLE. I NOTICE AN AFTER MARKET LIGHT ASSEMBLY WAS RECALLED (STD. 108), NO AMBER LIGHT. HOW ABOUT A RECALL FOR A LIGHT THAT MAY OR MAY NOT WORK AT ANY GIVEN MOMENT? WHICH IS WORSE? *TR
TOOK MY 2007 JEEP GRAND CHEROKEE TO MY LOCAL DEALER FOR THE N23 RECALL REGARDING THE TRANSFER CASE IN DECEMBER 2013. A WEEK OR TWO LATER, NOTICED A DASH BOARD ERROR "SERVICE FOUR WHEEL DRIVE SYSTEM" AND MY "FOUR WHEEL DRIVE LOW" WILL NOT WORK. DEALER SAYS I NEED A NEW TRANSFER CASE ACTUATOR FOR HUNDREDS OF DOLLARS, BUT THE PART IS ON PERMANENT BACK-ORDER. THE REASON THIS PART IS ON BACK-ORDER IS BECAUSE THE SOFTWARE UPDATE AS PART OF THE RECALL CAUSES THE SYSTEM FAILURE! AS I'VE RESEARCHED SEVERAL DIFFERENT JEEP FORUMS (HERE, FOR EXAMPLE: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/RECALL-2005-2010-GRAND-CHEROKEES-2006-2010-COMMANDERS-1521883/INDEX17.HTML), THIS IS HAPPENING WITH MOST, IF NOT ALL, QUADRA-DRIVE II FOUR WHEEL DRIVE SYSTEMS AFTER COMPLETING THE N23 RECALL. FOR THOSE WITH THE SKILLS TO UNDO THE RECALL "FLASH", THE PROBLEM GOES AWAY AND THEIR "FOUR WHEEL DRIVE LOW" WORKS. HELP! *TR
VEHICLE RUN PERFECTLY. TOOK VEHICLE IN FOR RECALL N23. FROM THAT TIME I AM NOT ABLE TO PUT TRANSFER CASE IN NEUTRAL FOR TOWING BEHIND MOTORHOME WHICH I HAVE DONE 100'S OF TIME IN 6 YEARS WITH NO PROBLEM. NUMEROUS CALLS TO CHRYSLER/JEEP AND TRIPS TO DIFFERENT DEALERS HAVE ACCOMPLISHED NOTHING. THEY ARE IN COMPLETE DENIAL THAT THEY HAVE A PROBLEM, BUT THERE A HUNDREDS ON THE INTERNET ALL COMPLAINING ABOUT THE SAME THING. SOMETHING NEEDS TO BE DONE TO GET CHRYSLER /JEEP TO FIX THIS PROBLEM. *TR
AS I WAS DRIVING THE TRUCK JERKED REAL HARD WHICH ALMOST KNOCKED THE WIND OUT OF ME AND I LOST CONTROL OF STEERING, SPEED, I WAS UNABLE TO START THE TRUCK. I HAD TO MAKE MY WAY TO THE SHOULDER IN MORNING TRAFFIC ON THE HIGHWAY TO PUT THE CAR IN PARK AND TURN THE IGNITION OFF AND START IT OVER AGAIN I HAD TO DO THIS 2 TIMES BEFORE IT STARTED. PROCEEDED TO GET BACK INTO TRAFFIC AND IT JERKED AGAIN THIS TIME IT STOPPED RUNNING AND STARTED CLICKING ALL BY ITSELF UNTIL I STOPPED THE TRUCK AND TURNED IT OFF AND STARTED IT AGAIN. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND IT VERY DANGEROUS AND FROM THE LOOKS OF THINGS THIS IS A ONGOING PROBLEM WITH THIS MODEL & YEAR JEEP. *TR
WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65 MPH, THE TRANSMISSION SHIFTED INTO NEUTRAL. THE GAS PEDAL WOULD NOT ACCELERATE THE CAR. THE CAR HAD TO BE PULLED TO THE SHOULDER AMIDST TRAFFIC AND TURNED OFF, THEN TURNED BACK ON BEFORE THE CAR WOULD ACCELERATE AGAIN. THIS SAME SCENARIO HAS OCCURRED SEVERAL TIMES SINCE. THIS POSES A SIGNIFICANT SAFETY HAZARD FOR OUR FAMILY! *TR
TL* THE CONTACT OWNS 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE FOUR WHEEL DRIVE WARNING LAMP ILLUMINATED AND THE TRANSMISSION FAILED TO SHIFT GEARS. THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) BUT THE REMEDY FAILED TO CORRECT THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 92,000. UPDATED 3/12/14*CN
CAR STALLED WHILE TRAVELING ON HIGHWAY AT 65MPH WITH LIGHT THROTTLE. ELECTRICAL SYSTEMS STAYED ON, ENGINE CUT OUT WITH NO WARNING. WHEN THE ENGINE STOPPED A SINGLE ALERT CHIME SOUNDED. THE CAR WAS MANEUVERED TO THE SHOULDER. PLACED THE VEHICLE IN PARK AND RESTARTED BY TURNING OFF, THEN ON. STARTED ON FIRST ATTEMPT. THIS IS THE FIRST STALL I HAVE ENCOUNTERED AFTER PURCHASING THE JEEP 1 MONTH AGO. THE ENGINE HAS STUTTERED A COUPLE OF TIMES AT HIGHWAY SPEEDS WITH THE ALERT CHIME SOUNDING ONCE EACH TIME, BUT THE ENGINE RESTARTED WITHIN A SECOND AND CONTINUED GOING. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY OVER A PERIOD OF ONE YEAR. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
DRIVING AND ALL DASHBOARD WARNING LIGHTS KEEP BLINKING LIKE XMAS LIGHTS AND VEHICLE LOOSES POWER, PARK VEHICLE AND GO TO RESTART AND CHECK ENGINE LIGHT STAYS ON, NEXT DAY START VEHICLE AND CHECK ENGINE LIGHT IS OFF. THIS HAS BEEN AN ON GOING PROBLEM WITH THIS VEHICLE. NEW WIRING AND WIRING HARNESS WAS REPLACED AT 43K MILES AND THE "CERTIFIED TECH" SAID THE PROBLEM WAS SOLVED, BUT PER MY OTHER COMPLAINTS THE PROBLEM KEEPS HAPPENING. *TR
THE LIGHTS IN MY DASH WERE FLASHING OFF AND ON WHILE DRIVING THE VEHICLE, AND THE SUNROOF KEPT OPENING AND WOULD NOT CLOSE. ALSO, WHEN A DOOR WAS OPENED ON THE VEHICLE, WHILE THE ENGINE WAS OFF AND NO KEY WAS IN, THE HEADLIGHTS WOULD FLASH, TOOK TO THE DEALER, THEY REPLACED THE INSTRUMENT CLUSTER, PROBLEM STILL PERSIST. WHILE AT THE DEALER THEY ALSO ATTEMPTED TO REPAIR THE N23 RECALL, AT THAT POINT I WAS ADVISED THAT THERE WERE 8 SOFTWARE UPDATES, WHICH THE DEALER DID WITHOUT CHARGE. AFTER ATTEMPTED REPAIR OF N23 RECALL, I WAS ADVISED THE 4 WHEEL DRIVE IN MY VEHICLE WAS NOT FUNCTIONING DUE THE RECALL REPAIR, IT HAS BEEN 2 MONTHS AND TO DATE CHRYSLER HAS BEEN UNABLE TO PRODUCE A PART, THE 4 WHEEL DRIVE ACTUATOR, I CONTACTED CHRYSLER CORPORATION NUMEROUS TIMES TO NO AVAIL, WAS ADVISED THE PART IS ON RESTRICTION. IT IS DANGEROUS!!! ESPECIALLY TO THINK YOUR VEHICLE IS FUNCTIONING PROPERLY AND ITS NOT. CHRYSLER HAS DONE NOTHING TO HELP REMEDY THE SITUATION. *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND WENT INTO LIMP MODE. THE VEHICLE WAS NOT DIAGNOSED BUT THE CONTACT PERSONALLY REPLACED THE ELECTRONIC SHIFT MODULE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION, WHO DETERMINED THAT THE VEHICLE HAD DEVELOPED A CRACK AT THE EXHAUST CROSSOVER ON THE JUNCTION OF THE TWO PIPES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 135,000. UPDATED 02/19/14*LJ UPDATED 02/19/2014 *JS
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS SITTING AT A RED LIGHT WHEN ANOTHER VEHICLE CRASHED INTO HER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SPINE AND A CONCUSSION. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR MECHANIC FOR A DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 82,000.
I CANNOT REMEMBER THE EXACT DATES 1- VEHICLE WOULD NOT START INTERMITTENTLY - THROTTLE CONTROL MODULAR REPLACED 2- VEHICLE WOULD NOT START STARTER REPLACED 3- ALL DASH WARNING LIGHTS KEEP GOING ON AND OFF VEHICLE LOST POWER - ENGINE LIGHT STAYED ON WIRING AND WIRING HARNESS REPLACED. 4- ALL WARNING LIGHTS KEPT GOING ON AND OFF LOST POWER - ENGINE LIGHT FINALLY STAYED ON DEALER JUST RESET THE COMPUTER. 5-ALL WARNING LIGHT WENT ON LOST POWER AGAIN THEN ABS ESP TRACTION CONTROL LIGHTS ON - BROKEN WIRE FIXED IN THE WIRING THAT WAS REPLACED. 6-ALL WARNING LIGHTS JUST WENT ON AGAIN VEHICLE HAS 58K MILES LOST POWER NOW ABS ESP AND TRACTION CONTROL LIGHTS ARE ON. *TR
ON TWO OCCASIONS THE TRANSFER CASE HAS SHIFTED TO NEUTRAL ON IT OWN. ONE TIME IT LEFT ME IN THE MIDDLE OF THE ROAD WITH TRAFFIC. ALSO, 4WD LOW RAND OF TRANSFER CASE DOES NOT WORK. THERE WAS A RECALL DONE, KNOWN AS THE "N23 RECALL" FIRST, IT WAS DONE INCORRECTLY RESULTING IN NO LOW RANGE. SECOND, IT WAS REDONE CORRECTLY AND IT WORKED AS IT SHOULD. NOW A COUPLE MONTHS LATER IT IS SHIFTING TO NEUTRAL ON IT'S OWN AND NO 4LOW. IT IS A KNOWN PROBLEM AMONG JEEP OWNERS. THE DEALERS ONLY WANT TO REPLACE PARTS AT CUSTOMER'S COST AND VERY UNSUCCESSFULLY. *TR
JEEP PERFORMED AN N23 RECALL ON 10/5/13 ON MY VEHICLE AS A RESPONSE TO A FORMER CONSUMER COMPLAINT ABOUT JEEP GRAND CHEROKEE VEHICLES SLIPPING INTO NEUTRAL WHILE PARKED. AFTER COMPLETING THE RECALL, WHICH REPROGRAMMED THE FINAL DRIVE CONTROLLER MODULE, I LEFT THE DEALERSHIP AND DISCOVERED THAT MY VEHICLE COULD NO LONGER ENTER 4 WHEEL DRIVE LOW AND RECEIVES A SERVICE 4WD SYSTEM LIGHT. I HAVE BEEN NOTIFIED BY OTHER OWNERS THAT THIS RECALL HAD A SIMILAR EFFECT ON THEIR JEEPS. I CONTACTED THE DEALER SERVICE DEPARTMENT AND THEY KNEW OF NO AVAILABLE FIX. THE SERVICE TECH MANAGER STATED THAT 1 IN 3 VEHICLES THAT HAVE HAD THE N23 RECALL RESULT IN THE SAME PROBLEM. HE SAYS IT IS LIKELY THAT 1 IN 3 IS THE SAME PROPORTION OF PEOPLE WHO ACTUALLY ATTEMPT TO USE THEIR 4 WHEEL DRIVE LOW. ON APPROXIMATELY DEC 6, 2013, DURING AN ICE STORM, MY VEHICLE BECAME STUCK ON THE SIDE OF THE ROAD. I NEEDED TO UTILIZE MY 4WD LOW TO GET BACK ONTO THE ROADWAY AND WAS NOT ABLE TO. *TR
AFTER RECEIVING RECALL N23, 4WD LOW NO LONGER WORKS. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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