2007 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE BEEN WAITING SINCE SEPT 2014 FOR IGNITION SWITCH RECALL. AND EVERY TIME I CALL THEY STATE THERE ARE NO PARTS AVAILABLE. THIS IS A VERY DANGEROUS SITUATION WITH PEOPLE DYING PLEASE HELP ME FIND OUT WHAT ELSE I CAN DO TO GET THIS RECALL COMPLETED. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE SUDDENLY LOST POWER AND STALLED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT WAITED FOR MONTHS FOR THE PART TO REPAIR THE VEHICLE TO ARRIVE FROM THE MANUFACTURER. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE AND THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER KEPT THE VEHICLE FOR LONGER THAN A WEEK AND WAS UNABLE TO PROVIDE AN INTERIM OR A PERMANENT REPAIR. THE CONTACT DROVE THE VEHICLE FROM THE DEALER AND THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE WAS PROGRESSING AND THE CONTACT HAD NO ESTIMATED TIMEFRAME TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. UPDATED 02/18/15*LJ UPDATED 9/12/2017*CN

WHILE DRIVING MY JEEP GRAND CHEROKEE ON THE INTERSTATE AT 70 MPH, THE LOW TIRE WARNING LIGHT CAME ON. LESS THAN A MILE LATER, MY LEFT REAR TIRE BLEW AND THE WHEEL CUT INTO THE TIRE EFFECTIVELY DESTROYING THE TIRE. ALL THAT WAS LEFT OF THE TIRE WAS A RUBBER BAND AROUND THE WHEEL AND 25% OF ONE SIDEWALL. THE REMAINING RUBBER PIECES WERE STREWN ACROSS THE INTERSTATE. LUCKILY, I WAS DRIVING DOWN A STRAIGHT STRETCH OF ROAD WITH NO VEHICLE TRAFFIC CLOSE, SO I WAS ABLE TO GET MY VEHICLE SAFELY TO THE ROAD SHOULDER. IF THIS INCIDENT HAD OCCURRED ON A STEEP CURVE, IN HEAVY TRAFFIC, ETC, THE INCIDENT COULD HAVE CREATED A DANGEROUS, EVEN LIFE-THREATENING, SITUATION. WHEN THE TIRE FELL APART, IT DAMAGED MY SIDE PANEL, REAR FENDER, AND BLEW OF MY BUMPER. I PUT ON THE SPARE, TIED ON MY BUMPER, AND DROVE TO THE TIRE STORE WHERE THESE TIRES HAD BEEN PURCHASED A COUPLE OF YEARS PRIOR. THE TIRES HAD 40,000 MILES ON THEM. THEY ARE WARRANTED FOR 65,000 MILES. THE TIRE STORE MAILED THE DAMAGED TIRE TO MICHELIN FOR THEIR ANALYSIS. I WAS SURPRISED WHEN I WAS TOLD BY A REP AT THIS TIRE STORE THAT MICHELIN NO LONGER MADE THIS PARTICULAR TIRE BECAUSE, AS HE UNDERSTOOD IT, THEY HAD KNOWN QUALITY ISSUES WITH IT. MICHELIN EXAMINED AND ASCERTAINED THAT THE TIRE WAS A "RUN FLAT" AND THEREFORE THEY DID NOT COVER EITHER THE REPLACEMENT OF THE TIRE OR THE $1800+ OF DAMAGE. WHILE GLAD TO BE ALIVE AND UNINJURED, I AM SHOCKED AND VERY, VERY DISAPPOINTED IN MICHELIN'S RESPONSE. *TR

2007 JEEP GRAND CHEROKEE THE CONSUMERS GRANDSON WAS DRIVING THE VEHICLE IN HEAVY TRAFFIC GOING 65 MPH WHEN SUDDENLY THE LIGHTS WENT OUT AND THE CAR DECELERATED. *MW HE REACTED QUICKLY AND REALIZED THE VEHICLE HAD LOST POWER AND TURNED THE KEY IN THE IGNITION BACK TO THE ON POSITION; TURNING THE VEHICLE BACK ON. *JB

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 5 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE WHEELS AND BRAKES. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,522.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 86,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/24/15*CN

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE SUDDENLY DECREASED IN SPEED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

TL* THE CONTACT OWNED A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) IN AUGUST OF 2014. THE DEALER AND THE MANUFACTURER INFORMED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED AND DID NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE LATER RESTARTED AND WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE CONTINUED TO HESITATE TO START. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH CIRCUIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE HOWEVER, THE TECHNICIAN CLEANED THE CONNECTIONS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE INSTRUMENT PANEL FAILED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,275.

DASHBOARD ICONS FLASHING AND KICKING IN AND OUT DO TO IGNITION SWITCH RECALL. THE DEALER STILL DOES HAVE PARTS!!! *TR

THE TRANSFER CASE IS BAD ,THE CAR ONLY HAVE 30000 BUT THE TRANSFER CASE IS BAD AND IT SHAKES OVER SIXTY AND ONCE U BRAKE THE WHOLE CAR SHAKES ,I TOOK IT TO THE DEALER AND THEY SAID ITS A TRANSFER CASE BAD AND THE 4WD IS NOT WORKING ,AND THE IGNITION SWITCH KEEP KILLING THE BATTERY. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,300. UPDATED 02/09/15*LJ UPDATED 10/6/2015*JS

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING LATE FRIDAY NIGHT (11/14)/EARLY SATURDAY MORNING (11/15) TO WATERFORD, WI FROM PALMYRA, WI AND MY VEHICLE SHUT OFF CAUSING ME TO BECOME STARTLED, WHICH THEN CAUSED ME TO DEVIATE FROM MY LANE AND THEN WAS PULLED OVER BY A TOWN OF MUKWONAGO POLICE OFFICER. I COULD HAVE KILLED SOMEONE IF ONCOMING TRAFFIC WAS INVOLVED! I THEN RECEIVED A TICKET FOR UNSAFE LANE DEVIATION AND WAS TAKEN TO WAUKESHA COUNTY JAIL UNDER THE ASSUMPTION THAT I WAS DRINKING AND DRIVING AFTER I ATTEMPTED TO SHOW THE OFFICER THE RECALL FOR MY VEHICLE. PENDING MY COURT DATE, I COULD RECEIVE A POSSIBLE OWI CHARGE. I AM VERY UPSET ABOUT THIS BECAUSE THAT IS AN $800 FINE AND WILL ALSO CAUSE MY INSURANCE PREMIUM TO INCREASE. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 94,707.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART AND REMEDY WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN DRIVING MY VEHICLE ON THE HIGHWAY I NOTICED THAT ALL OF THE WARNING LIGHTS ON MY DASHBOARD WERE FLASHING ON AND THEN OFF AGAIN, THIS HAPPENED NUMEROUS TIMES. IT STOPPED AFTER A FEW MINUTES. MY FUEL, TACHOMETER, SPEEDOMETER, OIL PRESSURE GAUGES ALSO WENT FROM THE ON TO OFF POSITIONS. I NOTIFIED MY CAR DEALERSHIP AND BROUGHT THE VEHICLE IN FOR REPAIR, THE SERVICE MANAGER SAID " THEY CAN'T FIND THE PROBLEM IF IT DOESN'T PRESENT ITSELF " SO I DROVE THE VEHICLE BACK HOME. WEEKS HAD PASSED AND THE SAME THINGS HAPPENED AGAIN, ALL THE WARNING LIGHTS CAME ON THEN THEY WENT OFF NUMEROUS TIMES, THE GAUGES WENT ON AND OFF ALSO. I CALLED THE DEALERSHIP AGAIN, THEY TOLD ME TAKE OFF ANY UNNECESSARY ITEMS OFF THE KEYRING THIS COULD BE THE PROBLEM. I TOLD THE DEALERSHIP THAT " I DON'T HAVE ANYTHING ON MY KEYRING" THEY TOLD ME THEY WOULDN'T BE ABLE TO FIND THE PROBLEM UNLESS IT PRESENTS ITSELF. I SPOKE TO A MECHANIC WHO HAS 30 YRS OF EXPERIENCE IN AUTO REPAIRS AND ELECTRICAL TROUBLESHOOTING. HE TOLD ME IT WAS PROBABLY THE IGNITION CUT-OFF SWITCH OR SHORT IN THE WIRING HARNESS THAT WAS CAUSING MY PROBLEMS. HE TOLD ME TO RESEARCH IT ON THE INTERNET. I DID AND I FOUND OTHER JEEP OWNERS WITH THE SAME ISSUE AND RESOLVED IT WITH A REPAIR. MY QUESTION IS THIS. WHY WON'T CHRYSLER OWN UP TO THIS PROBLEM AND FIX IT? *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECALL NOTICE CONCERNING OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT. *TGW THE CONSUMER STATED THE DEALER INSTALLED THE ORC JUMP HARNESS. HOWEVER, THE AIR BAG AND SEAT BELT INDICATOR LIGHTS WERE STILL ON, WHICH THE MECHANIC ACKNOWLEDGED, BUT STATED THERE WOULD BE A CHARGE FOR INSPECTING THE VEHICLE. THE CONSUMER STATED SINCE THE LIGHTS WERE STILL ON, THE DEALER DID NOT RESOLVE THE PROBLEM PURSUANT TO THE RECALL. *JB

ALL DASHBOARD LIGHTS COME ON AS IF CAR IS STALLING OR IGNITION SWITCH IS BEING TURNED OFF. MOMENTARY LOSS OF POWER STEERING AND BRAKES. POTENTIALLY VERY DANGEROUS SITUATION. DEALERSHIP (TOM O'BRIEN JEEP) REFUSES TO FIX AND TELLS ME TO JUST WAIT FOR THE RECALL NOTICE. *TR

I HAD RECEIVED A NOTICE IN THE MAIL REGARDING A RECALL ON MY JEEP. I HAVE CALLED MULTIPLE DEALERSHIPS AND HAVE BEEN TOLD THAT THE PARTS HAVEN'T EVEN BEEN DISTRIBUTED YET. WHEN I CALLED AGAIN RECENTLY I WAS TOLD THE PARTS WEREN'T EVEN MADE YET AND TO MAKE SURE NOTHING HEAVY WAS HANGING FROM MY KEYS. USE MY CAR EVERYDAY AND I'M CONCERNED FOR MY SAFETY. THERE HAS BEEN MULTIPLE TIMES WERE THE CAR HAS SHUT OFF ON MY AND/ OR HAS HAD NO POWER TO IT WHEN DRIVING. I FEEL AS THOUGH NO ONE IS HELPING US WITH THIS MATTER. I WOULD LIKE ANSWERS INSTEAD OF BEING LEFT IN THE DARK. THANK YOU FOR YOUR TIME. *TR

IN MAY OF 2014 I REPLACED MY STARTER BECAUSE WHEN I WOULD ATTEMPT TO START MY VEHICLE IT WOULD CRANK BUT THE ENGINE WOULD NOT TURN OVER. THE CONDITION PERSISTED EVEN AFTER PUTTING ON AN NEW STARTER. I EVENTUALLY WENT TO A JEEP DEALER AND THEY WERE UNABLE TO REMEDY THE PROBLEM. I RECEIVED A RECALL NOTICE FROM CHRYSLER ABOUT P41/NHTSA 14V-438 RECALL BUT WAS NOT GIVEN A TIME FRAME AS TO WHEN I WOULD BE ABLE TO TAKE THE VEHICLE IN FOR SERVICING. IN THE MEANTIME I CONTINUE TO DRIVE THE ONE VEHICLE AND IT HAS CONTINUED TO NOT START IN INSTANCES WHEN I NEED IT MOST. IT HAS DONE SO WHILE MY WIFE HAD THE VEHICLE WHICH HAS CAUSED ME GREAT DISTRESS AS SHE WAS ALONE AND PANICKED WHEN IT HAPPENED. THE VEHICLE DOES START EVENTUALLY AFTER ABOUT 20 MINUTES OR SO. THIS IS UNSAFE AND UNACCEPTABLE. WE SPOKE TO A REPRESENTATIVE AT THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AND SHE TOLD US SHE COULD NOT SAY WHEN THE PART WOULD BE AVAILABLE. SHE WENT ON TO SAY WE COULD WAIT IT OUT OR TRADE IT IN AND BASICALLY TACK ON THE AMOUNT OWED ON TO THE PURCHASE OF ANOTHER VEHICLE. THIS IS NOT AN OPTION. THIS SITUATION IS VERY INCONVENIENT AS I USE THE VEHICLE PRIMARILY TO COMMUTE TO WORK AND IF UNABLE TO DRIVE TO WORK OUR HOUSEHOLD INCOME WILL TAKE A HUGE BLOW. WE SEEK REMEDY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ENGINE STALLED AND THE VEHICLE LOST POWER WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,000. ## VIN PASSED ## 2007 JEEP CHEROKEE ##

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

LATE AUGUST, WE RECEIVED RECALL NOTICE CONCERNING IGNITION SWITCH AND/OR KEYS. WE WERE TO DISCONNECT ALL KEYS AND USE ONLY THE IGNITION KEY WHILE DRIVING THE CAR. CHRYSLER SAID WE WOULD GET A FOLLOW-UP NOTICE WHEN THE PART WAS AVAILABLE AND THEN WE COULD SCHEDULE THE REPAIR WITH THE LOCAL DEALER. TODAY, NOV. 26, THE DEALER TOLD US THE PART HAD NOT EVEN BEEN MADE YET!!!! HOW CAN THIS HAPPEN? NEED TO GET THIS PROBLEM RESOLVED ASAP!!!

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATES THAT WHILE DRIVING APPROXIMATELY 70 MPH, ALL LIGHTS ON THE CONTROL PANEL ILLUMINATED AND THE VEHICLE DECELERATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. ON OCCASION, THE VEHICLE WOULD FAIL TO START WHEN THE KEY WAS PLACED IN THE IGNITION. THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE WAS INTERMITTENT AND WOULD USUALLY OCCUR WHILE MAKING RIGHT TURNS. THE CONTACT BROUGHT THE VEHICLE TO THE DEALER AGAIN WHO STATED THAT IT NEEDED A TUNE UP. THE VEHICLE WAS REPAIRED BY THE CONTACT, BUT THE FAILURE RECURRED. SHORTLY AFTER, THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NHTSA CAMPAIGN NUMBER:14V43800 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND RESUMED NORMAL OPERATION INDEPENDENTLY. IN ADDITION, ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE COMPUTER MODULAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NUMEROUS TIMES I'VE BEEN DRIVING AND MY CAR HAS LOST POWER AND I'VE HAD TO RESTART THE ENGINE. SOMETIMES IT TAKES A WHILE FOR MY CAR TO START ON THE FIRST TURN OF THE KEY. THE START GETS DRAGGED ON. SOMETIMES ALL MY CHECK ENGINE LIGHTS COME ON WITH EVERY OTHER LIGHTS AS WELL. SEVERAL TIMES I HAVE TO WAIT THEN START THE CAR AND IT WILL TURN ON. BESIDES THE CAR COMPLETELY TURNING OFF WHILE I'M DRIVING, NOW MY CAR WON'T TURN ON AT ALL. THE BATTERY IS FINE. RADIO AND EVERYTHING TURNS ON. BUT THE IGNITION WON'T CLICK OVER AND START MY CAR. SO, NOW I AM WITH NO CAR FOR WORK. I CALLED CHRYSLER HEADQUARTERS FOR MY CALLS RECALL BACK IN SEPTEMBER AND WAS TOLD THEY ARE OUT OF THE PART THEY NEED. MY CAR WORKED THEN, JUST VERY SKETCHY, SO I WAS OK WAITING, JUST EXTREMELY CAUTIOUS. NOW IT WON'T EVEN TURN ON, I CALLED JEEP, THEY SAID THEY ARE STILL WAITIN FOR THE PART AND ALL I CAN DO IS WAIT ON THE LIST. THEY WON'T EVEN GIVE ME A LOANER SINCE IT'S A RECALL ISSUE AND NOT A "SERVICE" ISSUE. I HAVE NO CAR, AND NOT THE MONEY FOR A NEW ONE, SO NOW I'M AT A LOSS. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE DEALER STATED THAT THE BATTERY AND THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS TAPPED CAUSING THE VEHICLE TO LOCK UP AND SIEZE. IN ADDITION, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 96,121. UPDATED 1/13/15*CN UPDATED 10/5/2015*JS

WHILE DRIVING MY 2007 JEEP GRAND CHEROKEE (11/8/14) I WAS AT A RED LIGHT AND THE VEHICLE JUST CUT OFF! I HEARD A BEEPING SOUND AND NOTICED ALL THE LIGHTS ON THE DASH BOARD WERE OFF WHILE THE CAR WAS IN "DRIVE". I PUT THE CAR IN "PARK" & TURNED THE KEY IN THE "OFF" POSITION--WAITED A FEW MINUTES & STARTED THE CAR AGAIN. I HAD MY MOTHER WITH ME & TOLD HER ABOUT THE "RECALL" & THIS WAS IT...THE IGNITION SWITCH (RECALL P41). WE DECIDED TO GO HOME & WHEN I PULLED IN HER DRIVEWAY, THE SAME THING HAPPENED AGAIN...THE ENGINE JUST CUT OFF! I'M VERY AFRAID TO DRIVE MY JEEP NOW...THIS COULD HAVE HAPPENED WHILE I WAS ON THE HIGHWAY!! SOMETHING NEEDS TO BE DONE NOW!! THIS IS MY ONLY MEANS OF TRANSPORTATION!! WHAT PROCEDURES DO YOU HAVE IN PLACE TO ASSIST PEOPLE UNTIL YOU ARE ABLE TO GET THE REPLACEMENT PART(S)? LIVES ARE AT STAKE!! *TR