1997 Jeep Grand Cherokee complaints

I OWN A 1997 JEEP GRAND CHEROKEE WITH A 6 CYLINDER ENGINE. WHENEVER THE GAS TANK IS 1/4 FULL OR BELOW, THE ENGINE STALLS OUT COMPLETELY WHEN I MAKE A LEFT TURN. IT APPEARS THAT BECAUSE THE GASOLINE IN THE TANK IS PUSHED TO THE RIGHT, THE FUEL INTAKE IS EITHER BLOCKED OR IS UNABLE TO ACCESS THE FUEL. IT APPEARS TO ME TO BE A DESIGN DEFECT BECAUSE I HAVE TALKED TO OTHER OWNERS WHO HAVE THE SAME PROBLEM. THIS IS EXTREMELY DANGEROUS. THIS VEHICLE (AND,I BELIEVE, ALL IN ITS CLASS) HAVE POWER STEERING, POWER BRAKES, ETC. TO LOSE POWER IN THE MIDDLE OF A TURN WHEN THE VEHICLE IS IN MOTION IS TO LOSE CONTROL. I HAVE NOT HAD AN ACCIDENT. I AM TERRIBLY AFRAID THAT I WILL. *AK

I HAVE A 1997 JEEP GRAND CHEROKEE AND THE PAINT IS JUST POPPING OFF THE TOP AS WELL AS SOME SPOTS ON THE HOOD. ALSO THE BUMPERS AND OTHER TRIM ON THE VEHICLE HAS THIS WHITE CHALKY RESIDUE ON IT AND NOTHING WILL MAKE IT GO AWAY. IS THERE ANY RECALLS FOR THIS TYPE DAMAGE OR WILL YOU FILE THIS COMPLAINT SO THERE WILL BE A RECALL. I ALSO HAD TO HAVE THE AC EVAPORATOR REPLACED AT MY EXPENSE. WHERE DO I GO TO GET MY REIMBURSEMENT SINCE I NOW KNOW THIS WAS A RECALL? *AK

WHILE DRIVING FUEL GAUGE SHOWED THE WRONG FUEL LEVEL. THIS COULD HAVE CAUSED THE CONSUMER TO RUN OUT OF GAS WITHOUT WARNING. THE CONSUMER WAS HAVING THE SAME PROBLEM AS STATED IN RECALL 97V194000. DEALERSHIP WOULD NOT REPAIR VEHICLE BECAUSE THE VIN NUMBER WAS NOT INCLUDED.*AK

I WAS INVOLVED IN A SEVERE CAR ACCIDENT IN WHICH I WAS REAR-ENDED. I WAS AT A COMPLETE STOP WHEN I WAS HIT BY A TUNDRA AT 45-50 MPH. MY 1997 JEEP GRAND CHEROKEE WAS TOTALED AND MY SEAT (DRIVER'S SEAT) BROKE BACKWARDS ON IMPACT, WHICH RESULTED IN SEVERE BACK, NECK AND KNEE PAIN (DUE THE SEAT BACK BREAKING MY RIGHT KNEE HIT THE AREA UNDERNEATH THE STEERING WHEEL -SURGERY IS STILL PENDING; I AM ATTENDING PHYSICAL REHABILITATION 3X PER WEEK). *LA..UPDATED 10/30/13 *BF THE CONSUMER STATED THE VEHICLE ALSO BEGAN LEAKING GAS. UPDATED 11/4/2013 * JS

RECALL 97V194000; WHILE DRIVING FUEL GAUGE INDICATED THAT TANK WAS HALF FULL EVEN THOUGH VEHICLE RAN OUT OF GAS. MECHANIC AT DEALERSHIP HAD REPLACED FUEL GAUGE TWICE. RUSSELL DODGE, 3500 WEST TENNESSEE ST, TALLAHASSEE FL 850575-4111.*AK

VEHICLE'S FUEL GAUGE READ INCORRECTLY WHICH CAUSED THE VEHICLE TO STALL WHILE DRIVING. *PH WHILE DRIVING AT 45 MPH THE VEHICLE STARTED TO RUN ROUGH THEN DIED OUT. THE CONSUMER WAS UNABLE TO RESTART THE VEHICLE. THE CONSUMER ADDED TWO GALLONS OF GAS AND VEHICLE STARTED RIGHT UP. THE GAS TANK READ 1/4 FULL AND THERE WAS NO LOW FUEL WARNING. THE SECOND OCCURRENCE WAS LIKE THE FIRST EXCEPT IT OCCURRED ON THE HIGHWAY WHILE TRAVELING APPROXIMATELY 65 MPH. *PH *NLM

POWER STEERING PUMP BRACKET BROKE IN HALF MAKING THE VEHICLE VERY DIFFICULT TO CONTROL. BECAUSE OF THE BROKEN BRACKET THE FAN BELT CAME OFF SO THERE WAS NO COOLING SYSTEM OR ALTERNATOR AND THE VEHICLE OVERHEATED ALMOST IMMEDIATELY. WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND HAD TO BE TOWED TO A REPAIR SHOP.

EXHAUST MANIFOLD BROKE AND ENGINE CAUGHT ON FIRE. DEALER NOTIFIED. *AK

WHEN APPLYING THE BRAKES, A LOUD GRINDING NOISE CAN BE HEARD. THE DEALER HAS ATTEMPTED TO REPAIR THE VEHICLE BUT HAS NOT FOUND A REMEDY FOR THIS PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *PH

CONSUMER COMPLAINED ABOUT FUEL GAUGE AND FUEL TANK PROBLEMS. FUEL GAUGE INDICATED THAT TANK WAS FULL, WHEN IN REALITY IT HAD NO GAS. ALSO, THERE WAS RECALL 97V194000 CONCERNING FUEL TANK. MANUFACTURER WAS CONTACTED, AND STATED THAT THERE WAS NO RECALL, AND THERE WAS NOTHING THEY COULD DO ABOUT IT.*AK

VEHICLE DRIVEN AT 60-65MPH ON FREEWAY, HIT SEVERAL BUMPS IN ROAD. VEHICLE FRONT RIGHT END BEGAN SHAKING LIKE HAD A BLOWN OUT TIRE. TOOK VEHICLE TO DEALERSHIP, CHECKED OUT, TOLD STEERING DAMPNER NEEDED REPLACED. REPLACED DAMPNER. DROVE 20 MILES, SAME PROBLEM OCCURRED. *AK

CROSSED INTO INTERSECTION AND HIT A VEHICLE BROADSIDE TRAVELING APROX 55MPH (I WAS ALMOST STOPPED). EXTENSIVE FRONT END IMPACT DAMAGE TO JEEP. WILL PROBABLY BE TOTALED. NEITHER DRIVER, OR PASSENGER AIRBAG DEPLOYED.*AK

VEHICLE WAS TAKEN TO THE DEALER FOR RECALL 00V136000 REPAIRS CONCERNING FRONT BRAKE ROTORS IN 2001. DEALER REPLACED FRONT ROTORS. ALSO FOUND THAT REAR ROTORS WERE BAD AND REPLACED THEM. AT 18,000 MILES LATER, FRONT AND REAR ROTORS HAD TO BE REPLACED DUE TO VEHICLE PULSATING WHEN APPLYING THE BRAKES. *AK

THE ELECTRICAL CIRCUIT DESIGN ALLOWS THE POTENTIAL FOR AN INADVERTENT AIR BAG DEPLOYMENT UPON VEHICLE IGNITION SHUT DOWN. DEALERS WILL REPLACE THE AIR BAG ELECTRONIC CONTROL MODULE WITH A NEWLY DESIGNED MODULE. THE CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM. HOWEVER, THE VEHICLE WAS NOT RECALLED DUE TO THE VEHICLE IDENTIFICATION NUMBER. *AK *TS

RATTLING IN FRONT END OVER MINOR BUMPS. SHOCKS ALREADY REPLACED, FRONT-END CHECKS OUT BY MECHANIC. ALSO, POPPING AND SLIPPING OF FRONT-END INTO TURNS AT SLOW SPEEDS AND RIGHT AFTER A TURN. IT SOUNDS DANGEROUSLY LIKE FRONT-END IS GOING TO FALL APART. I HEARD IT'S EXPENSIVE AND EVERYTHING CHECKS OUT SO I DESPERATELY NEED HELP BEFORE I DISCARD THE VEHICLE ALTOGETHER.*AK

WHEN THE GAS TANK WAS FILLED TO IT'S CAPACITY, GAS LEAKED FROM THE TOP SIDE OF THE TANK AND FILLED THE NOZZLE CONNECTION TO THE TANK. DAIMLER CHRYSLER REFUSED RESPONSIBILITY. *AK *SCC *JB

I WAS DRIVING 45MPH WHEN THIS VEHICLE ENTERED THE ROAD WITHOUT LOOKING THE TRAFFIC AND I HIT HER ON THE BACK WITH MY 1997 JEEP. THE PASSENGER SEAT BELT DIDN'T LOCK, CAUSING MY DAUGHTER GOING FORWARD AND INJURING HER NECK; PLUS BOTH AIR BAGS DIDN'T DEPLOY. *AK

FUEL PUMP FAILURE. CAUSES LOSS OF POWER OR STALL OUT DURING ACCELERATION FOR PASSING, OR WHILE CLIMBING STEEP GRADES. OCCURS AFTER VEHICLE WARM-UP, WITH LOW FUEL TANK (LESS THAN HALF TANK), AND OFTEN WHILE MAKING A TURN.*AK

PER CONSUMER PART FOR THE INADVERTENT MOVEMENT, RECALL 02V 053000 WILL NOT BE AVAILABLE IN A REASONABLE TIME.*AK

WHEN THE GAS TANK WAS 1/4 FULL AND COMPUTED MILES READ MORE THEN 50 MILES LEFT, WE RAN OUT OF GAS. THE CAR STOPPED WORKING AND COMPLETELY SHUT OFF DUE TO RUNNING OUT OF GAS. *JB

AC DRAIN HAS STOPPED UP 4 TIMES OVER THE LIFETIME OF THE CAR RESULTING IN LOTS OF WATER TO OVERFLOW ON THE CARPET OF THE CAR CAUSING DAMAGE TO THE CARPET. ACCORDING TO THE SERVICE DEALER, "THE DRAIN MAY CLOG UP AT ANY TIME." WHAT IS THE PROBLEM WITH THIS DRAIN? I'VE NEVER HAD A CAR DO THAT BEFORE. *JB

1997 JEEP GRAND CHEROKEE DEFECTIVE BRAKE ROTORS ARE DEFECTIVE. *MR THE CONSUMER HAD A PROBLEM WITH THE BRAKE ROTORS IN WHICH THEY WERE REPLACED, THEN SIX MONTHS LATER RECEIVED A LETTER OF THE POTENTIAL PROBLEM, SO THE CONSUMER FORWARDED THE BILL TO CHRYSLER AND HASN'T BEEN REIMBURSED. THE CONSUMER HAS REQUESTED COMPENSATION FOR REPAIR COST. *SCC *JB

ANTI-GLARE CHROMATIC FLUID IS LEAKING FROM DRIVER'S SIDE MIRROR DUE TO A DEFECTIVE SEAL IN THIS MIRROR CAUSING POOR VISION PROBLEMS. DEALER QUOTING $440.00 TO REPAIR THIS SAFETY ISSUE. BELIEVE THIS PROBLEM SHOULD BE CONSIDERED A SAFETY ISSUE SINCE IT IS EFFECTING DRIVER'S VISON OF ONCOMING TRAFFIC DURING LANE CHANGES DURING BACKING OF THE VEHICLE.*AK

WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT, AND THEN SMOKE EMITTED FROM UNDER THE HOOD AND THE VEHICLE HAD TO BE TOWED. *JB

ON MY 1997 JEEP GRAND CHEROKEE, THE DRIVER'S SIDE SEAT BELT HAS UNLATCHED WHILE I HAVE BEEN DRIVING OVER 25 TIMES. THIS IS ON SMOOTH, STRAIGHT ROADS. I BELIEVE THIS POSES A SERIOUS RISK TO LIFE AND WOULD LIKE JEEP TO RECALL AND REPAIR THE BELTS. *JB

THE VEHICLE WAS PARKED BUT STILL ON WHEN SUDDENLY THE VEHICLE SLIPPED INTO THE REVERSE GEAR AND ACCELERATED. *NLM

TO WHOM EVER I AM SPEAKING TOO, I RECENTLY PURCHASED A VEHICLE AT A LOCAL PUBLIC AUCTION. IT HAS THE FIRESTONE WILDERNESS R15 TIRES THAT WERE ON THE RECALL. I WAS WONDERING IF I CAN STILL GET THE RECALL, AND GET NEW TIRES. THESE TIRES ARE NOT SAFE, AND I ENCOUNTER A BUMPY RIDE. THE VEHICLE I BOUGHT IS A JEEP GRAND CHEROKEE, AND THE CAR WAS A THEFT RECOVERY, SO THE FIRESTONE TIRES WERE ON THE CAR, SO NO RECALL COULD OF BEEN DONE. THE TIRES MAY STILL BE DANGEROUS, AND I WAS WONDERING WHAT TO DO TO GET NEW ONES. THANKS, I WOULD BE THANKFUL TO HEAR BACK FROM YOU. *JB

THE PLASTIC GAS TANK WAS DEFECTIVE WHICH CAUSED THE FUEL PUMP TO FAIL. *TS *JB

THE VEHICLE EXPERIENCED THE SAME PROBLEM AS THE RECALL ON THE FUEL TANK, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB

THE LEFT FRONT TIRE EXPERIENCED TREAD SEPARATION, WHICH CAUSED EXTENSIVE DAMAGE TO THE LEFT FRONT END. *JB

CRACKED EXHAUST MANIFOLD BECAUSE OF POOR SUPPORT (MANUFACTURER PROBLEM)*JB

WHEN THE BRAKES WERE APPLIED, THE PEDAL TRAVELED TO THE FLOOR, CONSEQUENTLY, THE CONSUMER HAD TO CRASH INTO A HOUSE TO GET THE VEHICLE TO STOP. *JB

WHEN THE BRAKES WERE APPLIED, THE PEDAL WENT ALL THE WAY TO THE FLOOR, CONSEQUENTLY THE CONSUMER HAD TO CRASH INTO A HOUSE TO GET THE VEHICLE TO STOP. *JB

WHEN THE BRAKES WERE APPLIED, THE PEDAL WENT ALL THE WAY TO THE FLOOR, WHICH RESULTED IN NO BRAKES, CONSEQUENTLY THE CONSUMER HAD TO CRASH INTO A HOUSE TO GET THE VEHICLE TO STOP. *JB

WAS DRIVING ON HIGHWAY AT 60 MPH WHEN VEHICLE CUT OUT. FUEL GUAGE READ 1/4 TANK, BUT VEHICLE WOULD NOT RESTART. VEHICLE WAS TOWED TO DEALER WHO SAID THE FUEL SENDING UNIT WAS BAD. ALTHOUGH THERE WAS A RECALL FOR THIS TYPE OF FAILURE, DEALER SAID VEHICLES MADE IN 8/96 WERE NOT COVERED UNDER RECALL. CALLED CHRYSLER, BUT THEY WOULD NOT PAY FOR REPAIRS.*JB

THE BOLT IN THE STEERING GEAR BOX FELL OUT WHILE DRIVING.*AK *JB

THE ROTORS FAILED ON THE VEHICLE.*DT *JB

THE FUEL GAUGE DID NOT READ THE CORRECT AMOUNT OF FUEL IN TANK. WHICH WAS DUE TO A DEFECTIVE FUEL SENDING UNIT ON TANK. RELATED RECALL 97V194002, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED.*JB

I AM HAVING PROBLEMS WITH MY 1997 JEEP GRAND CHEROKEE,I HAVE READ SEVERAL OTHER OWNERS ,THAT ARE HAVING THE SAME PROBLEMS WITH COLD WEATHER SHIFTING OF THE TRANSMISSION AND ALSO GROWLING IN REAR END WHEN BACKING.HOWEVER I AM CONVINCE THAT THIS IS A COMPANY DEFAULT.PLEASE CONTACT ME AS SOON AS POSSIBLE .

THE INTAKE MANIFOLD FAILED. *JB *SCC

THE HOOD LATCH FAILED WHICH CAUSED THE HOOD TO OPEN, HIT THE ROOF AND CRACKED THE WINDSHIELD.*JB RELATED INVESTIGATION EA-02-029.

NAR 02/25/2003. THE CONSUMER HAD THE FUEL SENDING FIXED BEFORE A RECALL WAS ISSUED. WHEN THE CONSUMER CALLED TO INQUIRE ABOUT REIMBURSEMENT, HE WAS TOLD HIS VEHICLE WAS NOT INCLUDED. *JB

FUEL PUMP GOES OUT WITHOUT WARNING MAKING VEHICLE UNDRIVEABLE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

DRIVER'S SEAT HEATER FELT VERY HOT IN ONE SPOT. THIS CONTINUED FOR SEVERAL WEEKS BEFORE THE SEAT HEATER STOPPED WORKING. I HAVE HEARD OF OTHER INCIDENTS WHERE THERE WERE BURN MARKS IN THE SEAT , BUT I THIS CASE THERE APPEARS TO BE NONE. I CONTACTED DAIMLER CHRYSLER WHICH REFUSED TO DO ANYTHING DESPITE THE FACT THAT THIS PROBLEM OCCURED TWO YEARS AGO AND WAS REPAIRED AT MY EXPENSE.

GAS GAUGE DIDN'T PROPERLY INDICATE VEHICLE'S FUEL LEVEL. THREE DEALERS DIAGNOSED DEFECT AS THE FUEL SENDING UNIT LOCATED WITHIN THE FUEL TANK. RELATED RECALL 97V194000. CONSUMER'S V.I.N. WAS NOT INCLUDED. PH

AFTER SEVERAL MONTHS I HAVE DISCOVERED THAT THERE WERE THREE (3) RECALLS FOR A DEFECT FUEL GAUGE/FUEL PUMP. NHTSA CAMPAIGN # 97V194000, NHTSA CAMPAIGN # 97V194001 AND NHTSA CAMPAIGN # 97V194002. CHRYSLER CLAIMS THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. I HAVE A 1967 JEEP GRAND CHEROKEE LOREDO. VIN #[XXX] REPAIRS COST $641.56 I FEEL THAT THIS AMOUNT SHOULD BE REIMBURSED TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVERS SIDE AIR BAG FAILED TO DEPLOY

PROBLEMS WITH FRONT BRAKES GRINDING. NAR 1/22/2003 THE CONSUMER HAD PROBLEMS STOPPING. THE PROBLEM WAS DIAGNOSED AS 2 BAD FRONT BRAKE DISC ROTORS AND 2 BAD FRONT BRAKE CALIPERS. WHEN THE CONSUMER DID SOME RESEARCH, HE DISCOVERED DAIMLER CHRYSLER HAD ISSUED A RECALL AND NOW THE CONSUMER IS SEEKING REIMBURSEMENT. *JB

CONSUMER STATES THAT VEHICLE'S FUEL GAUGE DOESN'T READ CORRECTLY AND STALLS. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS *DT

TRANSMISSION FLUID LEAKED FROM THE COOLER HOSE WHICH CAUSED THE VEHICLE TO SMOKE. TS SCC