1997 Jeep Grand Cherokee complaints

1997 CHRYSLER GRAND CHEROKEE REAR OF VEHICLE CAUGHT ON FIRE. *TS THE FIRE DEPARTMENT CONCLUDED, THE FIRE WAS STARTED BY AN OVERHEATED WHEEL BEARING. *JB

I PURCHASED A CERTIFIED PRE-OWNED 1997 JEEP GRAND CHEROKEE FROM LANSDALE CHRYSLER JEEP IN OCTOBER OF 2002. WITHIN 1 WEEK, THE ABS LIGHT CAME ON AND I TOOK IT BACK TO THE DEALER. THEY EXPLAINED TO ME THAT THE ABS UNIT HAD FAILED AND WOULD HAVE TO BE REPLACED AT A COST OF OVER $1,000 DOLLARS. I SUBMITTED A HAND WRITTEN COMPLAINT TO THEM THAT THE CAR WAS "CERTIFIED" AND NOTHING SHOULD FAIL WITHIN A WEEK. THE ABS WAS REPLACED WITHOUT CHARGE TO ME. THREE YEARS LATER THE ABS UNIT HAS FAILED AGAIN! ESTIMATE CHARGE FOR REPAIR IS $1,200 DOLLARS. MY RESEARCH ON THE INTERNET SHOWS THIS TO BE A COMMON PROBLEM FROM 1993-1998 GRAND CHEROKEE'S. THE FOLLOWING WEBSITE: AUTOS.MSN.COM CITES THIS AS A COMMON PROBLEM FOR THE ABS UNIT TO FAIL. THE DEALER TOLD ME THE ABS UNIT WAS OUT OF WARRANTY. HOW DOES A $1,000 PART FAIL TWICE?!? *JB

1997 JEEP GRAND CHEROKEE (NHTSA CAMPAIGN ID NUMBER: 97V194000) RECALL FOR FUEL SENDING UNIT. DEALER TELLS ME THAT THE UNIT WAS REPLACED IN 2002, YET TODAY THE REPLACED PART IS FAILING JUST LIKE THE ORIGINAL AND THE DEALER EXPECTS ME TO PAY FOR IT EVEN THOUGH THIS PART WAS SUPPOSED TO BE THE FIX FOR THE ORIGINAL RECALL..*JB

MY WIFE STARTED THE CAR AND BEGAN TO BACK OUT OF HER PARKING SPACE. SHE SUDDENLY FOUND THAT SHE COULD NOT TURN THE STEERING WHEEL AND WARNING LIGHTS ON THE DASH BOARD STARTED TO GO ON. IF THIS HAD OCCURRED WHILE DRIVING AT HIGHWAY SPEEDS, SHE MOST LIKELY WOULD HAVE LOST CONTROL OF THE VEHICLE AND CRASHED. WHEN I CHECKED, I FOUND THAT THE CAST ALUMINUM BRACKET HOLDING THE POWER STEERING PUMP HAD BROKEN IN 3 PLACES, ALLOWING THE SERPENTINE BELT TO FALL OFF. EXAMINATION OF THE FRACTURES SHOWED THAT ONE WAS MUCH OLDER THAN THE OTHERS, SUGGESTING THAT THE BRACKET HAD BROKEN IN ONE PLACE MUCH EARLIER AND THAT THE FIRST BREAK HAD INCREASED THE STRAIN ON OTHER PARTS OF THE BRACKET, RESULTING IN THE EVENTUAL TOTAL FAILURE. WHEN I REPLACED THE BRACKET, I NOTED THAT MANUFACTURER HAD INCREASED THE THICKNESS OF THE REINFORCING RIBS IN THE CASTING AND ADDED A NEW RIB IN THE AREA WHERE THE OLDER FRACTURE HAD OCCURRED. THE DEALER PARTS CLERK ALSO ANTICIPATED WHICH ENGINE OPTION I HAD IN THE VEHICLE WHEN I TOLD HIM THE MODEL AND THE PART I NEEDED, AND INDICATED THAT THE DEALERSHIP HAD AROUND 30 PIECES OF THE REPLACEMENT PART IN STOCK. SINCE THE MANUFACTURER CLEARLY KNOWS THAT THIS PART IS DEFECTIVE AND SINCE THE FAILURE OF THE PART HAS THE POTENTIAL TO CAUSE A CATASTROPHIC ACCIDENT, THIS REALLY SHOULD BE THE SUBJECT OF A RECALL. IT IS POSSIBLE THAT MAJOR CRASHES HAVE BEEN CAUSED BY THIS FAILURE WITHOUT BEING ATTRIBUTED TO IT SINCE A FRONTAL IMPACT TO THE VEHICLE WOULD ALSO BE LIKELY TO BREAK

CONSUMER NOTICED A CHIRPING NOISE COMING FROM THE FRONT WHEELS THAT DISAPPEARED WHEN THE BRAKES WERE APPLIED. *TS THE DEALER WAS UNABLE TO CORRECT THE PROBLEM THE CONSUMER WAS REFERRING TO. THE CONSUMER HAD A LIST OF PROBLEMS THAT NEEDED TO BE CORRECTED ON THE VEHICLE AND THEY WERE: ROTORS AND PADS FRONT AND REAR, EMERGENCY BRAKE SHOES, WIPER BLADES, MUFFLER AND TAIL PIPE, OIL DIP DIP STICK, RIGHT AXLE BOOT,EMERGENCY BRAKE PIVOT, THE BACK GLASS NEEDED TO BE ADJUSTED, THE FUEL PUMP MODULE WAS REPLACED, THE REAR DIFFERENTIAL BEARINGS WERE REPLACED. THE CONSUMER WAS TOLD BY CUSTOMER SERVICE THERE WERE 2 OUTSTANDING RECALLS ON THE VEHICLE AND THE PROBLEM SHE WAS DESCRIBING SOUNDED AS THOUGH IT WAS RELATED TO ONE OF THE RECALLS. *JB

DT: THE FUEL GAUGE'S READING WAS INACCURATE. RECAL 97V194000L WAS ISSUED ON THIS PROBLEM. . WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD HIM THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH THIS VEHICLE EXPERIENCED THE SAME PROBLEM ON SEPTEMBER 3,2005. THE INACCURACY OF THE FUEL GAUGE CAUSED THE CONSUMER TO RUN OUT OF FUEL. *AK *NM

DT: THE CONTACT STATED THAT TWICE THE DRIVER'S DOOR HAD TO BE PUT BACK ON. IT HAD A DEFECT IN THE BODY FRAME. THE FIRST TIME WAS IN 4-04, THE SECOND TIME IT WAS IN 4-05. CURRENTLY, ABS BRAKE SYSTEM MALFUNCTIONED. A MONTH AGO, ALL OF THE PADS ON FRONT AND REAR WERE REPLACED. THREE DAYS AGO, THE ABS LIGHT CAME ON AND WOULD NOT GO OFF. THE CONTACT TOOK VEHICLE A SERVICE DEALER, AND THEY TOLD HIM THE CONTROL UNIT MODULE AND THE HYDRAULIC PUMP MOTOR NEEDED TO BE REPLACED AT A COST OF $2,300.00. *AK

FAILURE OF DRIVERS SIDE DOOR LATCH, THE FASTENERS HAVE RIPPED THROUGH THE METAL OF THE DOOR CAUSING AN UNEXPECTED DOOR OPENING AT HIGHWAY SPEEDS...THIS IS NOT A NEW PROBLEM FOR GRAND CHEROKEE'S, THERE ARE VERY FEW DRIVER'S DOOR THAT HAVE NOT FAILED...MY OPTIONS FOR REPAIR OF A POORLY DESIGNED COMPONENT ARE QUITE FEW AND NO ONE IS SHARING ANY INFORMATION...WITHOUT METAL TO SECURE THE LATCH TO THE DOOR I HAVE BEEN FORCED TO USE A BUNGIE CORD (NOT OSHA RATED...AT ALL) UNTIL THE DOOR CAN BE WELDED SHUT...THEN I HAVE A THREE DOOR TRUCK WITHOUT A WAY TO EASILY EXIT THE VEHICLE... THANK YOU FOR YOUR TIME AND ATTENTION IN THIS MATTER.

(1)PRIOR TO BEGINNING A TRIP, MY HUSBAND CHECKED THE FLUIDS UNDER THE HOOD AND THEN CLOSED THE HOOD. I DROVE FOR APPROXIMATELY 2 HOURS WITH NO PROBLEMS. (2)THEN WHILE DRIVING AT APPROXIMATELY 68 MPH, GOING DOWNHILL, THE HOOD SUDDENLY FLEW OPEN AND CRASHED INTO MY WINDSHIELD. BOTH THE PRIMARY AND SECONDARY LATCHES FOR THE HOOD HAD FAILED. I WAS UNABLE TO SEE THE ROAD, EXCEPT FOR A TINY AMOUNT OF THE WHITE LINE THAT I WAS ABLE TO SEE BELOW THE HOOD THAT WAS NOW RESTING UPON THE WINDSHIELD. I WAS ABLE TO SLOW THE VEHICLE DOWN AS WELL AS NAVIGATE, USING THE WHITE LINE, AND GET THE CAR SAFELY OFF THE ROAD. I HAD THREE SMALL GIRLS IN THE BACK OF THE VEHICLE, WHO WERE ALL VERY FRIGHTENED. WITH THE HELP OF SOME PASSING MOTORISTS I WAS ABLE TO FORCE THE HOOD BACK INTO PLACE, THOUGH THIS WAS QUITE DIFFICULT SINCE THE HINGES WERE NOW HYPER-EXTENDED. I SHOVED THE HOOD INTO PLACE AND CONFIRMED (SEVERAL TIMES) THAT IT SEEMED TO BE SECURE ENOUGH TO CONTINUE. I WAS ABLE TO CONTINUE TO MY DESTINATION, THOUGH I WAS QUITE FRAZZLED BY THE TIME I ARRIVED. (3)THE HOOD NEEDED TO BE REPLACED, AS WELL AND THE HINGES ON BOTH SIDES. WE STRAIGHTENED THE SECONDARY HOOD LATCH WHICH WOULD HAVE PREVENTED THE PROBLEM. IT IS MADE OF METAL THAT IS TOO SOFT AND BENDABLE FOR IT'S INTENDED PURPOSE. PER THIS DATABASE, OUR MODEL OF JEEP IS KNOWN TO HAVE HOOD LATCHES THAT FAIL. I AM VERY UPSET THAT THERE HAS NOT BEEN A RECALL PUT INTO EFFECT YET. THIS WAS A VERY SCARY EXPERIENCE FOR ME AND THE CHILDREN IN THE CAR AN

FUEL GAUGE READS AS FULL WHEN EMPTY. THIS WAS ALREADY INVOLVED IN A RECALL OF MY MAKE, MODEL AND YEAR VEHICLE, BUT APPARENTLY NOT OF MY VIN NUMBER. I'D LIKE TO GET THE RECALL EXPANDED TO INCLUDE ALL VEHICLES WITH THIS PROBLEM. *JB

DT: CONTACT STATES WHILE DRIVING VEHICLE IT BEGAN JUMPING. TOOK VEHICLE TO SERVICE DEALER, THEY STATED THE VEHICLE WAS FINE. THE VEHICLE HAD TO BE TOWED, THE SERVICE MECHANIC STATED THERE WAS A SCREW THAT BROKE IN THE HANDLE CONTROL BOX.*AK

THE CONSUMER LOCATED FOUR RECALL NOTIFICATIONS ON HIS 1997 JEEP GRAND CHEROKEE LIMITED .***NO ANSWER REQUIRED***. *MR THE DEALER INDICATED THAT ONLY ONE RECALL APPLIED TO THE CONSUMER'S VEHICLE AND MADE THE NECESSARY REPAIRS. THE CONSUMER BELIEVES THAT THE FUEL SYSTEM SENDING UNIT RECALL SHOULD ALSO APPLY SINCE HIS VEHICLE EXHIBITS SYMPTOMS OF THAT RECALL (RECALL# 97V194000). *NM

THE VEHICLE WAS EXPERIENCING SUDDEN THROTTLING WHEN TRAVELING AT ABOUT 35 MPH. CONSUMER WAS INFORMED THAT THIS WAS DANGEROUS BY A MECHANIC, BUT THE CAUSE WAS UNDETERMINED.*AK WHEN TURNING THE AIR CONDITIONER OR HEATER IT MAKES THE ENGINE THROTTLE UP AND STAY AT ACCELERATED SPEED. WHEN THE CONSUMER TAKES HIS FOOT OF THE GAS PEDAL THE VEHICLE SLOWS DOWN UNTIL YOU TURN ON THE HEAT OR AIR. THE CONSUMER STATED THAT WHEN YOU START FROM A STOPPED POSITION WITH THE FAN ON, AFTER YOU ATTAINED THE SPEED YOU WANT AND TAKE YOUR FOOT OFF THE ACCELERATORTHE SPEED AND RPM WILL STAY THE SAME AND WILL NOT SLOW DOWN UNTIL THE BRAKES ARE APPLIED. THE CONSUMER STATED THAT HE HAD TO TURN THE FAN OFF AT A COMPLETE STOP IN NEUTRAL TO GET THE VEHICLE TO FUNCTION PROPERLY. UNDER HEAVY BRAKING THE BRAKES HAD A BAD PULSATION WHICH CAUSED THE ABS LIGHT TO COME ON. RADIO AND SPEAKERS NEEDED TO BE REPLACED. *TC

SINCE MID DECEMBER 2004, I HAVE BEEN HAVING TROUBLE WITH MY 1997 JEEP GRAND CHEROKEE. IT HAS SINCE BEEN IN THE SHOP ON A WEEKLY BASIS, WITH THE SAME PROBLEM OF THE MOTOR HESITATING OR CUTTING OFF WHILE DRIVING. SO HERE WE ARE $1400 LATER DRIVING OFF THE LOT AND THE CAR CUTS OFF TWICE BEFORE DRIVING 1/4 OF A MILE. THEY HAVE CLEANED THE THROTTLE PLATE TWICE, REPLACED THE FUEL PUMP, REPLACED THE CATALYTIC CONVERTER, REPLACED A PRIMARY COIL TWICE, REPLACED THE O2 DOWNSTREAM SENSOR, REPLACED WIRING IN THE STEERING COLUMN AND THEN THIS WEEK REPLACED THE O2 UPSTREAM SENSOR. AND I STILL HAVE THE SAME PROBLEM WITH THE HESITATION AND CUTTING OFF. THE ONLY RESPONSE FROM THE DEALERSHIP SERVICE DEPARTMENT WAS THAT WITH THIS MANY MILES I'M GOING TO BE NICKELED AND DIMED WITH REPAIRS. THE CAR HAS NEVER GIVEN ME ANY MAJOR PROBLEMS PRIOR TO DECEMBER. I AM NOT GETTING ANYWHERE WITH THIS SERVICE DEPARTMENT AND AM NOT READY TO GIVE UP ON THIS CAR. I TOOK IT TO THE DEALERSHIP FOR THE REPAIRS FEELING THAT THEY WOULD BE THE MOST KNOWLEDGEABLE ABOUT THE CAR. I AM VERY FRUSTRATED AT NOT BEING ABLE TO FIND OUT THE PROBLEM AND HAVE IT CORRECTED. I WOULD APPRECIATE ANY SUGGESTIONS. I HAVE REQUESTED A PRINT OUT FROM SADLER THAT DETAILS ALL THAT HAS BEEN DONE TO THIS CAR SINCE DECEMBER. I WOULD APPRECIATE IT IF SOMEONE COULD CONTACT ME CONCERNING THIS ISSUE.*AK

WHEN MAKING LEFT HANDS TURNS ON A HALF OF TANK THE VEHICLE STALLED. ONSUMER HAD TO PULL OVER TO RESTART THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

REAR DIFFERENTIAL ROARING SOUND AGAIN IN 3000 MILES AFTER REPLACEMENT OF ALL REAR BEARINGS/SEALS AND BOTH AXLES BY DEALER. RECENT ROADTEST/INSPECTION BY DEALER CONFIRMS CONTINUED EXCESSIVE WEAR OF NEW BEARINGS AND AXLES. DEALER NOW RECOMMENDS NEW DIFFERENTIAL HOUSING OR REPLACE ENTIRE REAR DIFFERENTIAL. SEE PAST ODI ID NUMBER: 10100860 POWER TRAIN:AXLE

1. THERE WERE NO INDICATIONS THAT LED TO A SPONTANEOUS FIRE IN MY AUTOMOBILE (JEEP) 2) IT WAS DETERMINED BY THE FIRE DEPARTMENT AND CONFIRMED BY THE INSURANCE INVESTIGATOR THAT THE FIRE WAS CAUSED BY A SHORT IN THE WIRING. *JB

WHILE DRIVING 70 MPH THE STEERING BECAME VERY HARD TO MANEUVER ALL OF A SUDDEN. THE DEALER STATES THAT THE BEARING FOR THE POWER STEERING MALFUNCTIONED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

NHTSA CAMPAIGN 97V194000. DAIMLER CHRYSLER ISSUED A FUEL LEVEL SENDING UNIT RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. CONSUMER HAD A DIFFICULT TIME DETERMINING HOW MUCH FUEL WAS IN THE GAS TANK. *AK

WHEN MAKING LEFT TURNS AT LOW SPEEDS THE STEERING LOCKED UP AND WOULD NOT MOVE ANY FURTHER TO THE LEFT. THIS PROBLEM IS INTERMITTENT. *AK *NM

ROARING SOUND IN REAR END STARTED DURING DRIVE TO FLORIDA, DEALER REPLACED BOTH REAR INBOARD AND OUTBOARD AXLE BEARINGS. 3000 MILES LATER ROARING SOUND IS BACK AND NOW DEAL NEEDS TO INSTALL NEW AXLES AND SAME BEARINGS. *AK

THE VEHICLE FAILED INSPECTION BECAUSE THE BALL JOINTS NEEDED TO BE REPLACED. THERE WERE NO WARNING SIGNS THAT THE BALL JOINT NEEDED TO BE REPLACED PRIOR TO THIS SITUATION. *NM

THE FUEL GAUGE SYSTEM INDICATOR MALFUNCTIONED. ALWAYS READ FULL TANK, EVEN WHEN THE TANK WAS EMPTY, THE DEALER REPLACED A SENSOR AT CONSUMER'S EXPENSE OF $585.00. *AK *TC

THE ROTORS WARPED. AS A RESULT THE BRAKES WORE OUT PREMATURELY. A RECALL WAS ISSUED FOR THIS MALE/MODEL, AND YEAR. HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK THE ABS LIGHT HAD COME ON DUE TO THE ABS PUMP ASSEMBLY, THERE WAS A VIBRATION WHEN BRAKING, AND THE REAR BRAKE PAD WERE METAL TO METAL. *SC

WHILE TRAVELING AT 55 MPH VEHICLE VEERED OFF TO THE LEFT. THE CONSUMER WAS ABLE TO PULL THE VEHICLE BACK INTO TRAFFIC, STRIKING A GUARD RAIL AND ROLLING OVER SEVERAL TIMES. *AK *SC *JB

HOOD WAS RECENTLY OPENED FOR NORMAL CHECKS OF ENGINE. THE HOOD DID SHUT ALL THE WAY. AFTER DRIVING ABOUT 5 MILES AT THE SPEED OF ABOUT 45 THE HOOD CAME UNLATCHED AND FLEW UP. THE HOOD IS UNREPAIRABLE, HOOD AND HINGES MUST BE REPLACED.*AK

1) MY 1997 JEEP GRAND CHEROKEE LIMITED WITH 59,000 MILES BEGAN MAKING AN UNUSUAL SOUND WHILE BEING DRIVEN. THE SOUND WAS CONSTANT AT ALL SPEEDS. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT REPAIR SHOP, MICKEY'S GOODYEAR OF ROMEOVILLE, IL. *AK 2) THE ROOT CAUSE OF THE NOISE WAS DETEMINED TO BE FAILURE OF THE AXLE BEARINGS AND DIFFERENTIAL GEAR BEARINGS. THE FAILURE OF THIS TYPE SHOULD NOT HAVE HAPPENED WITH THE LOW MILAGE OF THE VEHICLE. AN INTERNET SEARCH USING GOOGLE WILL YIELD HUNDREDS OF COMPLAINTS BY OWNERS OF SIMILAR MAKE AND MODEL. THE SELLING DEALER AND CHRYSLER CORPORATION DENY THAT THE PROBLEM IS WIDESPREAD. I BELIEVE THAT THIS CAN BE A POTENTIALLY DEADLY SITUATION IF THE FAILED PARTS WOULD HAVE CAUSED THE REAR DRIVETRAIN TO LOCKUP. 3) THE VEHICLE IS CURRENTLY BEING WORKED ON TO REPLACE BOTH AXLE SHAFTS AND ALL ASSOCIATED BEARINGS AT A REPLACEMENT COST OF APPROXIMATELY $2000.00 PHOTOGRAPHS WERE TAKEN OF ALL FAILED COMPONENTS. A REQUEST TO RETAIN ALL OLD PARTS. I HAVE REQUESTED 100% REIMBURSEMENT FROM CHRYSLER CORPORATION AND I AM ASKING FOR AN INVESTIGATION TO DETERMINE HOW WIDESPREAD THIS PROBLEM IS.

WHILE DRIVING SMOKE STARTED TO COME FROM THE FRONT POWERE DRIVE SEAT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

I OWN A 1997 JEEP GRAND CHEROKEE THAT I BOUGHT AS A 'DEMO' IN MARCH, 1997. IN IT WAS A SPACE SAVER SPARE. THIS JEEP HAS FULL TIME 4-WD. LAST THURSDAY, 5/6/2004, I HAD MY FIRST FLAT TIRE EVER WITH THIS CAR, AND I MOUNTED THE SPACE SAVER SPARE. I DROVE ABOUT 20 MILES BEFORE I HAD TO STOP DUE TO THE FRONT DIFFERENTIAL'S HEAT AND RESULTING BLUE SMOKE AS IT BURNED UP INSIDE. IN YOUR DATABASE, THERE IS A RECALL FOR 1996 JEEP GRAND CHEROKEES WITH FULL TIME 4-WD: RECALL NUMBER IS 98V006000. JEEP/CHRYSLER HAS GIVEN ME NO SATISFACTION WHEN CONFRONTED WITH THIS INFORMATION -- THAT MY 1997 HAD THE SAME ISSUE AS THE 1996'S, THAT THEY SOLD ME A DEFECTIVE "BOOBY TRAPPED" CAR, AND THAT I SHOULDN'T BE LIABLE FOR ANY DAMAGE CAUSED BY THE DEFECT THAT THEY, IN FACT, KNEW ABOUT AND SAID NOTHING TO 1997 OWNERS. SO FAR, DAMAGE TO THE VEHICLE HAS BEEN $516, BUT MAY REACH $1500-$2000 BEFORE IT'S FIXED. THE CAR IS CURRENTLY AT NAPERVILLE JEEP (630-505-8282 -- JEEP SERVICE DEPT). I GOT NO NOTIFICATION OF THIS DEFECT SINCE 1997'S WERE NOT RECALLED. I HAVE NOT BEEN OFFERED A FULL SIZED SPARE KIT EITHER. WHY NO RECALL ON THE 1997'S WITH FULL TIME 4-WD TOO? HOW ABOUT OTHER YEARS? *AK

CAR JUST TOOK OFF ON ITS OWN WHILE DRIVING DOWN THE HIGHWAY.*AK

CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS MENTIONED IN NHTSA RECALL 97V19400 CONCERNING FUEL GAUGE SYSTEM. THE FUEL TANK MOUNTED FUEL LEVEL SENDING UNIT ACCURACY CAN DEGRADE OVERTIME, INDICATING SIGNIFICANTLY MORE FUEL IN RESERVE THAN IS ACTUALLY PRESENT. DEALER INDICATED THIS VEHICLE HAD THE SAME PROBLEM BUT WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

THE WELDS ON DRIVER'S DOOR CAME APART AND CAUSED THE DOOR TO DETACH FROM VEHICLE. *AK

ABS LIGHT IN THE DASH HAS LIT SEVERAL TIMES. CONSUMER WASN'T ABLE TO FIND ANYTHING WRONG. *LA THE LIGHT ILLUMINATED EVERY 3 TO 4 DAYS.*JB

WHILE DRIVING 65 MPH REAR PASSENGER'S TIRE TREAD SEPARATED, CAUSING A BLOW OUT. CONSUMER MANAGED TO PULL OVER TO REPLACE TIRE. DEALERSHIPS MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

UPON ACCELERATING CONSUMER NOTICED A LOUD NOISE COMING FROM UNDER VEHICLE. DEALERSHIP SERVICED VEHICLE, AND DETERMINED DIFFERENTIAL NEEDED TO BE REPLACED AT 8,000 MILES. THE PROBLEM RETURNED AT 40,000 MILES. *AK THE CONSUMER FOUND TWO OTHER INCIDENTS WHERE THE REAR DIFFERENTIAL FAILED IN THE 1998 GRAND CHEROKEE. *SC

THE PAINT AND CLEAR COAT ON A $37,000 SUV IS COMING OFF, NOT DUE TO THE FACT THAT IS WAXED ONCE A WEEK, THIS IS A HUGE LET DOWN AND I WILL NEVER BUY ANOTHER ONE EVER AGAIN. *CB

SEALS AND GASKETS NEEDS TO BE REPLACE TRANSFER CASE INPUT SHAFT SEAL(B) EXTENSION HOUSING SEAL A/T (B) INCLUDES R&I 4WD TRANSFER CASE ATF SEALANT WATER PUMP RADIATOR HOSE LOWER HOSE

FRONT BRAKE DISC UNEVEN WEAR, BRAKING NOT SMOOTH, VIBRATES UNCONTROLABLY.

PAINT ON VEHICLE APPEARS BUBBLY. POWER WINDOWS STOPPED WORKING-REPLACED MOTOR REAR END HAS NOISE LIKE A ROAR-DIAGNOSED WITH BAD REAR END TRANSMISSION DOES NOT SHIFT LIKE IT SHOULD-DIAGNOSED AS BAD BRAKES GROWLING-

I PURCHASED THIS 1997, JEEP GRAND CHEROKEE FROM BROADWAY VOLKSWAGEN ON AUTO ROW IN OAKLAND CA. AT THE TIME THE ODOMETER READ 48,080K. TWO WEEKS AGO THE CAR STOPPED RUNNING WHILE I WAS DRIVING IT. I HAD TO HAVE IT TOWED TO ALBERA BROS. JEEP/CHRYSLER DEALERSHIP WHERE I?VE TAKEN THE VEHICLE SINCE I PURCHASED IT. I ALSO PURCHASED A WARRANTY, FOR $1500 AT THE TIME THAT I PURCHASE THE VEHICLE, WHICH WAS CONTAINED IN THE CONTRACT OF THE AUTOMOBILE INSTALLMENT PAYMENTS. THE WARRANTY WAS TO COVER ALL REPAIR THAT IS COVER FOR 72 MONTHS OR 100K MILES. I CONTACTED THE WARRANTY COMPANY, WARENTECH, WHO'S HEADQUARTERS ARE IN TEXAS AND WAS ADVISED THAT THEY WOULD HAVE TO SEND SOMEONE OUT TO LOOK AT THE CAR. SOMEONE DID COME OUT LOOK AT THE CAR AND TOOK PICTURES. AFTER A FEW DAYS I CONTACTED WARENTECH AND WAS ADVISED THAT THEY WOULD HAVE TO REVIEW THE INFORMATION AND WOULD GET BACK TO ME. AFTER SEVERAL MORE DAYS I CONTACTED WARENTECH AGAIN. I WAS ADVISED THAT THEY NEEDED ME FAX THEM MY MAINTENANCE RECORDS VERIFYING THAT I HAD MAINTAINED THE VEHICLE. I FAXED WARENTECH COPIES OF ALL RECENT MAINTENANCE RECORDS. AFTER TWO OR THREE MORE DAYS, I ONCE AGAIN CONTACTED WARENTECH AND WAS ADVISED THAT I NEEDED TO SEND MORE MAINTENANCE RECORDS AND IF I DIDN'T HAVE ANYMORE THEY WOULD DENY COVERAGE FOR REPAIR TO THE VEHICLE. I FAXED OVER A TOTAL OF 13 MORE RECORDS OF MAINTENANCE VERIFYING THAT OIL CHANGES AS WELL AS OTHER MAINTENANCE RECORDS. THAT WAS TWO DAYS AGO AND I?VE NOT HEARD ANYTHING FROM WARENTECH

WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD CLICKING SOUND COMING FROM THE WHEELS. VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THE CONSUMER THAT THE ROTORS NEEDED TO BE REPLACED. *AK

THE SIDEVIEW MIRROR ADJUSTMET ON MY VEHICLE IS SET FOR EACH DRIVER, AND WHEN THAT DRIVER ENTERS THE CAR, THE MIRRORS SHOULD CHANGE TO THE PROPER POSITION. HOWEVER, THEY FREQUENTLY (BUT NOT ALWAYS) MOVE TO A TOTAL DOWN POSITION. YOU HAVE TO REMEMBER TO MANUALLY CHANGE THE MIRROR POSITION. OTHERWISE, YOU HAVE NO REARWARD VIEW WHICH HAS CREATED NUMEROUS DANGEROUS SITUATIONS. THE DEALER ADMITTED THAT THIS PROBLEM ARISES NOT INFREQUENTLY, BUT REQUIRES REPLACEMENT OF THE MIRRORS AT $500 EACH. I ALREADY REPLACED ONE, AND IT FAILED AGAIN WITHIN A YEAR. THERE NEEDS TO BE A RECALL TO RECTIFY THIS DANGEROUS SITUATION.*AK

1997 JEEP CHEROKEE, WHICH WAS PART OF GAS TANK RECALL IN 1998 FOR FAILURE OF FLOAT IN THE GAS TANK, RAN OUT OF GAS AGAIN ON FREEWAY, WITHOUT ANY NOTICE. APPEARS THAT THE LIFESPAN OF THE FLOAT REPLACEMENT COULD NOW BE OVER.*AK

WAS TRAVELING AT 70 MPH WHEN HOOD FLEW OPEN CAUSING CONSIDERALBLE DAMAGE TO HOOD AND HINGE MECHANISM. NO PERSONAL INJURIES.*AK

AFTER PARKING THE VEHICLE CONSUMER WALKED AWAY. THEN, TURNED AROUND AND NOTICED THAT VEHICLE WAS ROLLING . VEHICLE ROLLED DOWN THE DRIVEWAY, CROSSED A STREET AND DOWN AN EMBANKMENT. CONSUMER TRIED TO STOP IT, BUT WAS SLIGHTLY INJURED DURING THE INCIDENT. *AK

FUEL GAUGE WAS GIVING INCORRECT READINGS. AS A RESULT, CONSUMER RAN OUT OF GAS ON SEVERAL OCCASIONS. *AK

WHEN YOU STEP ON THE GAS IT TAKES 5-10 SECONDS FOR THE TRANSMISSION TO KICK IN. THEN IT BUCKS INTO GEAR. WHEN SITTING IDLE, THE TRANSMISSION FEELS LIKE IT WILL STALL. OUR MECHANIC TOLD US THAT THE TRANSMISSION IS FAILING AND NEEDED TO BE REPLACED. AT THIS TIME, OUR GRAND CHEROKEE IS DEAD. WE CAN NOT BELIEVE THIS IS THE SECOND GRAND CHEROKEE WE HAVE OWNED AND THE TRANSMISSION HAD FAILED. WE GOT RID OF OUR '95 GRAND CHEROKEE BECAUSE THE TRANSMISSION KEPT HESITATING, THE DEALER COULD NEVER SEEM TO FIND ANYTHING WRONG, OF COURSE. WE KNEW THIS CAR WAS A LEMON AND GOT THE DEALER TO GET US INTO A BRAND NEW GRAND CHEROKEE (1997). NOW 5 1/2 YEARS LATER THIS CAR'S TRANSMISSION HAS FAILED. JEEP NEEDS TO STEP UP TO THE PLATE AND GET THESE CARS FIXED! *LA

EXHAUST MANIFOLD CRACKED. AS A RESULT OIL LEAKS INTO THE ENGINE COMPARTMENT. CONSUMER IS CONCERNED THAT THE VEHICLE WILL CATCH ON FIRE. *AK

CONSUMER'S VEHICLE WAS GIVING INADEQUATE FUEL CONSUMPTION READINGS. AS A RESULT THE DRIVER RAN OUT OF GAS ON A COUPLE OF OCCASIONS. RECALL 97 V 194 000 WAS ISSUED; HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK

THE ROTORS ON MY 1997 JEEP GRAND CHEROKEE CONSISTENTLY WARP AFTER 6,000 TO 10,000 MILES. I HAVE OWNED MANY CARS AND HAVE ALSO WORKED ON MANY AND HAVE NEVER WITNESSED SUCH SHORT LIVING ROTORS. *LA