1997 Jeep Grand Cherokee complaints

WHILE DRIVING 50 MPH THE TRUCK CUT OFF WITHOUT ANY KIND OF WARNING. THE TRUCK WAS TOWED TO THE DEALERSHIP. THE PROBLEM WAS FOUND TO BE WITH THE FUEL PUMP.THE PROBLEM WILL BE CORRECTED UNDER MANUFACTURER'S RECALL # 755. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

GAS GAUGE.

GAS GAUGE. SIGNAL SWITCH. DOOR LOCK.

FUEL PUMP.

BRAKES DON'T GRAB.

VEHICLE PULLS TO THE RIGHT. FUEL PUMP WENT OUT.

WHEN GAS TANK IS FILLED UO IT LEAKS GAS FROM THE TOP OF TANK ALL OVER THE PLACE. CALLED A JEEP DEALER AND WAS TOLD IT WOULD TAKE 5 TO 7 WORKING DAYS TO CHECK IT OUT. OWNER REMOVED THE GAS TANK AND FOUND THE FUEL PUMP GASKET HAD BEEN DAMAGED AT FACTORY UPON INSTALLION OF THE FUEL PUMP. OWNER HAS CORRECTED PROBLEM.

WHEN DRIVING AT ANY SPEED VEHICLE WOULDN'T SHIFT PROPERLY FROM FIRST TO SECOND GEAR, AND WAS SHIFTING VERY HARD. LOCK ON THE DRIVER'S SIDE DOOR ISN'T LOCKING PROPERLY. ALSO, WATER PUMP WAS REPLACED/ DRIVER'S SIDE WINDOW MOTOR WENT OUT, AND THERE WAS A LEAKAGE IN THE SUN ROOF WHICH CAUSED WATER TO LEAK INTO VEHICLE ON DRIVER'S SIDE.

A/C FAILUURE. BLOWS HOT AIR. DEALER REPAIRED PROBLEM THE FIRST TIME. NOW, 30K MILES LATER, SAME PROBLEM. I HAVE FRIENDS WITH A 1997 GRAND CHEROKEE(SAME ENGINE, ETC) WHO JUST HAD THE A/C MALFUNCTION ON THEIR VEHICLE.

VEHICLE PULLS TO THE RIGHT; DEALER UNABLE TO CORRECT; THEY CLAIM IT IS NORMAL

CAUGHT FIRE AFTER REPLACING, CONTACTED EVERYONE, NO ONE HELPING, I HAVE A LETTER AND A DESCRIPTION IN FORMAT WRITTEN TO DEALERSHIP, THEY HAVE PROVIDED A VEHICLE FOR ME TO DRIVE, BUT IT HAS BEEN 7 WEEKS TODAY AND I STILL DO NOT HAVE A VEHICLE TO DRIVE, CAN NOT STOP PAYMENT ON JEEP BECAUSE CAN NOT AFFORD TO RUIN CREDIT. I NEED SOME HELP. NO ONE FROM FRANK SHOOP HAS CALLED AND I NEED SOME ACTION TAKEN... THANKS AMY, THE VEHICLE IS LISTED IN JEFF AND AMY SANDEFUR.

NO SUMMARY

REAR WINDSHIELD WIPERS FUSE KEEP BLOWING OUT, WHICH CAUSES THE WINDSHIELD WIPERS TO WORK INTERMITTENTLY. *AK

SECOND TIME I RAN OUT OF GAS WHEN GAUGE INDICATES OTHER, DEALER CLAIMS NOT RECALLED, I NOTICE 3 OTHER RECALLS FOR THE SAME.

WHILE DRIVING ON HIGHWAY AT APPROX. 65 MPH ON A DRY NORMAL DAY, ENGINE SHUT OFF, CAUSING VEHICLE TO LOSE POWE,; ALMOST CAUSING VEHICLE BEHINED TO RUN INTO CONSUMER'S VEHICLE BUMPER. DEALER INSPECTED VEHICLE,AND INFORMED CONSUMER THAT THE BOLT ON ENGINE MOUNTS WERE BROKEN. REPAIRS WOULD NOT BE COVERED UNDER WARRANTY. CAN NHTSA HELP IN THIS MATTER. *AK

THE ENGINE CHECK LIGHT KEEPS COMING ON & THEN GOING OFF. IT'S INTERMITTENT. WAS CHECKED BY DEALERSHIP & NO CODES APPEARED. THE ENGINE WOULD STALL OUT FOR NO REASON. NEITHER SPEED OR WEATHER IS A FACTOR. HAD IT CHECKED FOR STALLING & NOTHING WAS FOUND. THE VEHICLE WILL NOT START RIGHT AWAY. HAD IT ON DIAGNOSTICS & NOTHING SHOWED FOR THE STARTER. *AK

ROTORS HAVE BEEN REPLACED FOUR TIMES DUE TO THE ROTORS HAVING WARPED. DEALER CAN'T DETEMINE THE CAUSE. *AK

AIR LEAK IN THE PASSENGER DOOR, UNABLE TO BE RECTIFIED. MJS

BRAKE LIGHT FREQUENTLY LIT WHEN BRAKES APPLED, DEALER SAYS REAR ROTORS NEED REPLACING AT ONLY 27000MI,PULSATING WHEN BRAKES APPLIED. *AK

BRAKE ROTORS WARPED ON FIVE DIFFERENT OCCASIONS, DEALER CANNOT FIND THE PROBLEM, PROBLEM STILL EXIST. *YC

CONSTANT RPM FLUCTUATION, HESITATION UNDER LOAD, SHIFTING FROM OVERDRIVE TO DRIVE DURING FREEWAY SPEEDS, CHRONIC.

ON-GOING PROBLEM WITH VEHICLE WANDERING TO THE RIGHT, WHILE DRIVING AT HIGH SPEED (APPROX 50 MPH OR MORE). VEHICLE IN/OUT OF DEALER SHOP AND NOTHING APPEARS TO CORRECT THE PROBLEM. CAN NHTSA HELP IN THIS MATTER.

POOR DESIGN OF BRAKE PADS / ROTORS FAILED. THE FRONT BRAKE ROTORS WARPED AND WERE REPLACED BY DEALER AT 10,000 MILES. HOWEVER ALL REPAIRS WERE DONE UNDER WARRANTY BUT THE ROTORS HAVE NOW WARPED AGAIN AT 22,000 MILES, DEALER WILL NOT MAKE REPAIRS. *YC

FUEL SENDING UNIT WAS REPLACED TWO TIMES PRIOR TO RECALL NOTICE (97V-194). MJS

DRIVING ABOVE 55 MPH VEHICLE MAKES A VERY LOUD NOISE ,CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

AFTER BEING PARKED FOR A PERIOD OF TIME TRANSMISSION DID NOT RESPOND WELL. WHEN PLACED INTO GEAR IT WOULD TAKE 10 TO 15 SECONDS TO RESPOND AND GO INTO THE GEAR. DEALER HAS BEEN CONTACTED. *AK

I WAS PARALLEL PARKING THE CAR ON MY RESIDENTIAL STREET. I WAS IN REVERSE AND PROCEEDED TO BACK INTO THE PARKING SPACE. THE CARS BOTH IN FRONT AND BEHIND ME WERE SOME DISTANCE AWAY. SUDDENLY THE ENGINE REVED TO A VERY HIGH RPM AND THE CAR SHOT FORWARD AND CRASHED INTO THE CAR IN FRONT OF ME. THE CAR WAS STILL IN REVERSE WHEN I TURNED OFF THE IGNITION. SEVERAL PERSONS WITNESSED THE INCIDENT. THEY HEARD THE HIGH REV OF THE ENGINE, AND ALSO NOTED THAT THE BACKUP LITES WERE ON WHEN I HIT THE CAR IN FRONT OF ME. I HAVE OWNED 3 JEEP CHEROKEES AND HAVE DRIVEN THEM FOR THE PAST TEN YEARS SO I AM VERY EXPERIENCED IN DRIVING THIS VEHICLE. I AM POSITIVE THAT THIS CAR WAS IN REVERSE WHEN THE SUDDEN ACCELERATION OCCURRED. *AK

WHEN THE BRAKES ARE APPLIED THEY PULSATE. DEALER HAS REPLACED BRAKES AT 20K MILES. THE VEHICLE CURRENTLY HAS 38000 MILES AND PROBLEM REOCCURRED. MANUFACTURER HAS BEEN NOTIFIED. *AK

WHEN APPLYING THE BRAKES THERE IS A SQUEALING NOISE COMING FROM THE BRAKES. WHEN OWNER HAD THE CHEROKEE CHECKED ALL THE BRAKES ROTORS WERE FOUND TO BE RUSTED AND SPLITTING APART. THE ROTORS ARE BEING REPLACED. TECHNICIAN BELIEVES THE ROTORS TO BE DEFECTIVE. *AK *ML

FAILURE OF THE FRONT BRAKE ROTORS. BEGAN WITH BRAKE PULSATION. ROTORS COMPLETELY WARPED. BRAKE PADS WORN. BOTH REPLACED AT OWNER'S EXPENSE $456.86. CHRYSLER REFUSES TO ACKNOWLEDGE PROBLEM. CHRYSLER FILE/CASE # 5801654. OWNER TOLD NOT COVERED UNDER ORIGINAL WARRANTY EVEN THOUGH SERVICE BULLETIN EXISTS SB980828050398!!! CHRYSLER WILL NOT COVER ANY EXPENSE FOR REPAIR. OWNER SPOKE WITH CHRYSLER CUSTOMER SERVICE 3 TIMES IN THE SAME DAY. OWNER WAS TOLD OVER AND OVER THAT PADS AND ROTORS ARE ONLY COVERED UP TO 12,000 MILES. OWNER BELIEVES THAT THE PROBLEM EXISTED DUE TO DEFECTIVE ORIGINAL MANUFACTURER'S PARTS. *AK

BRAKE ROTORS CONTINUE TO FAIL AND CAUSE VERY POOR STOPPING ABILITY AND GRINDING. *AK

WHILE DRIVING ON HIGHWAY AT APPROXIMATELY 65 MPH FRONT END VIBRATED, CAUSING WHEEL TO MOVE FROM RIGHT TO LEFT. DEALER/MANUFACTURER NOTIFIED. *AK

THE BRAKE ROTORS ARE OUT OF ROUND ANDCAUSING THE BRAKES TO PULSATE AND SHAKE. COULD RESULT IN LOSS OF CONTROL . *AK

VEHICLE EXPERIENCES VIBRATION WHICH CAUSES VEHICLE TO LOSE CONTROL. VEHICLE HAS BEEN IN /OUT OF DEALER SHOP ON TWO OCCASIONS. CONSUMER WAS INFORMED THAT THE PROBLEM COULD NOT BE DUPLICATED. YOUR HELP IN THIS MATTER WOULD BE APPRECIATED. *AK

FRONT BRAKE ROTOS WARPED AND REPLACED BY DEALER AT 10000 MILE. THE REAR BRAKE ROTORS HAVE NOW WARPED. AT 22000 MILES, DEALER WILL NOT MAKE REPAIR *AK.

TRANSFER CASE MISALIGNED CAUSING VIBRATION AND NOISE. MJS (97V-194)

DRIVING UP A VERY STEEP HILL AT NIGHT. CAR STARTS TO BUCK WILDLY, LOOSE POWER, RPM GOES CONSTANTLY FROM 300 TO 2000. SEEMS FUEL STARVED. OVER HILL, ENGINE SEEMS TO RUN FINE. THEN ON HIGHWAY AT 70 MPH, ENGINE SHUTS ITSELF OFF, TWICE WITHIN HALF HOUR. DEALER SAYS COMPUTER CHIP AND REPLACES, BUT NOT FIXED. THEN SAYS FUEL PUMP. REPLACES. NOW SIX WEEKS LATER, SAME THING HAPPENING TO CAR. NOT FUEL GAUGE PROBLEM, AS TANK 3/4 FULL. *AK

DRIVING AT APPROXIMATELY 10 MPH ON FLAT SURFACE ABS BRAKES FAILED AND VEHICLE SLID WHICH RESULTED IN AN ACCIDENT. *AK

ENGINE CHECK LIGHT STAYS ON WHILE DRIVING, WHICH INDICATES THERE IS A PROBLEM WITH THE VEHICLE WHICH MAY RESULT IN AN ACCIDENT. DEALER REPLACED PARTS, BUT CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

SWITCH WHICH CONTROLS THE REAR WINDSHIELD WIPERS AND TAILGATE MALFUCTIONED, CAUSING THE LIGHTS TO GO UNEXPECTEDLY WHICH MAY CAUSE ACCIDENT. DEALER REPLACED THE SWITCH, BUT PROBLEM REOCCURRING. PLEASE PROVIDE FURTHER INFORMATION. *AK

CD PLAYER SWITCH FAILED.

TORQUE CONVERTER FAILED CAUSING TRANSMISSION TO SLIP AND BECOME STUCK IN 3RD GEAR AND THEN TRANSMISSION BEGAN SHIFTING GEARS RANDOMLY.

THE FUEL SENDING UNIT REPLACED 4 TIMES(CAR STOPS IN TRAFFIC),POWER STEERING PULLEY DISENTIGRATED WHILE DRIVING(HAD NO STEERING), FRONT AND REAR AXLES HAVE BEEN REBUILT OR REPLACED 2TIMES,TRANSMISSION HAS BEEN REPLACED,TRANSFER CASE HAS BEEN REPLACED,AIR CONDITIONING CONDENSER AND HOSES REPLACED 3TIMES,AND NUMEROUS OTHER PROBLEMS......

ABS BRAKES SLIP/GRAB, CAUSING VEHICLE TO PULL VIOLENTLY FROM SIDE TO SIDE. *AK

FUEL SENDING UNIT FAILED WHILE TURNING AT A VERY BUSY INTERSECTION. THIS CAUSED THE VEHICLE TO STALL WHICH POTENTIALLY COULD OF CAUSED A FATALITY. JEEP REPLACED THE UNIT AND WE HAVE NOT HAD A PROBLEM SINCE. THIS VEHICLE ALWAYS LEAKS FUEL WHEN FILLED DESPITE NOT BEING "TOPPED OFF". I WILL AWAKEN IN THE MORNING TO A PUDDLE OF GAS UNDER THE CAR. I FEEL THAT MY GARAGE MAY EXPLODE ONE DAY. THESE ARE TWO VERY SERIOUS PROBLEMS RELATING SAFETY. OVERALL, THIS VEHICLE HAS POOR ATTENTION PAID TO DETAIL. I HAVE HAD MANY MORE PROBLEMS WITH THIS VEHICLE COMPARED TO THE ENTIRE LIFE OF MY USED ACURA WITH 120,000 MILES.

GAS GAUGE MALFUNCTIONED DUE TO A DEFECTIVE FUEL SENDING UNIT AND PUMP WHICH WAS RECALLED FOR THE 1997 GRAND CHEROKES BUT THIS IS A 1998 GRAND CHEROKEE, AND IT IS NOT INCLUDED. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK

THE JEEP PULLS TO THE RIGHT. I HAVE HAD IT ALIGNED, NO CURE. NOW ONE DEALER TELLS ME IT WAS "DESIGNED" THAT WAY. NONSENSE. ANOTHER DEALER AT LEAST ADMITTED THAT THEY ARE GETTING THAT PROBLEM A LOT. I SEE SOME IN YOUR DATABSE ALREADY. IT IS A ROAD HAZARD BECAUSE IF YOU EVER DIVERT YOUR ATTENTION, IT IMMEDIATELY WANTS TO GO RIGHT. I REALLY WOULD LIKE IT FIXED OR BE INDEMINIFIED FOR IT. THANKS, WYMAN. *AK

PARKING BRAKE SHOE BROKE OFF AND DAMAGED THE ABS AND DRUM SYSTEMS.

FUEL SENDING UNIT REPLACED FIVE TIMES, RECALL COMPONENT, HOWEVER CONTINUES TO FAIL.

NO SUMMARYLISTED ON THIS VEHICLE. *AK