FRONT ROTORS HAVE BEEN REPLACED TWICE AND RESURFACED ONCE.LAST RESURFACE 02/98, ALL REPAIRS HAVE BEEN DONE UNDER WARRANTY BUT ROTORS HAVE AGAIN FAILED AND DEALERSHIPS ARE TRYING TO CHARGE FOR WHAT APPEARS TO BE DEFECTIVE EQUIPMENT. *AK
1997 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
BRAKE ROTORS PULSATE/VIBRATE WHEN BRAKES ARE APPLIED. DEALER CONTACTED SEVERAL TIMES, VEHICLE DOES NOT COMPLY TO PREVIOUS MODELS RECALLED. PROBLEM CANNOT BE REMEDIED. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
ROTORS CONTINUALLY WARPING AND NEEDING REPLACEMENT.
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
FUEL TANK SENDING UNIT FAILED.
FUEL INDICATOR SWITCH FAILED. MJS
FUEL SENDER FAILED. MJS
REAR DIFFERENTIAL FAILED. NLM
TRANSMISSION BODY VALVE FAILED ON TWO OCCASIONS 9-01-98 & 11-01-98. *YC
FUEL GAUGE METER INDICATOR FAILED. *YC
DIFFERENTIAL UNIT FAILED TWICE. *YC
FUEL SENDING UNIT FAILED & THE FUEL PUMP IS LEAKING. *YC
*DSY REAR DIFFERENTIAL FAILED. YH THE GAS GAUGE FAILED. THE ABS FAILED. THE FUEL FILLER PIPE BROKE. *DSY
RECALL WORK ON THE FUEL GAUGE COMPLETED, HOWEVER FAILS TO REGISTER CORRECTLY. (97V-194) YH
GAS GAUGE FAILED. YH
FUEL GAUGE FAILED. YH
GAS GAUGE FAILED.
FUEL LEVEL SENSOR/SENDING UNIT IN FUEL TANK FAILED. YH
THE VEHICLE WOULD NOT START WHEN GAS IS LOWER THAN 1/8 OF A TANK. YH
FUEL GAUGE SENDING UNIT FAILED WITHIN THE FIRST MONTH OF OWNERSHIP. YH
SET BELT MALFUNCTIONS. YH
FUEL GAUGE SENDING UNIT FAILED. YH
REAR WINDSHIELD WIPER FAILED. YH
CAUGHT FIRE WHILE PARKED AND IDELING....DESTROYED.!
WHILE DRIVING VEHICLE AT NIGHT, THE ENTIRE ELECTRICAL WIRING SYSTEM WENT OUT, CAUSING VISIBILITY PROBLEMS. COULD NOT READ DASHBOARD PANEL DUE TO ELECTRICAL FAILURE. ALSO, THE SPEEDOMETER DOES NOT WORK. NOT SHOWING CORRECT SPEED/ BELTS ARE OUT OF ALIGNMENT. *AK
THE AIR CONDITIONER FAILS TO GENERATE COLD AIR. ALSO, THE PULLEY BELTS WENT OUT. TAKING VEHICLE TO DEALERSHIP TO CHECK. *AK
ABS BRAKE PROBLEMS; WHEN APPLYING THE BRAKES UNDER NORMAL DRIVING CONDITIONS, THE PEDAL WAS VIBRATING AS IF THE SYSTEM WAS TRYING TO ENGAGE. THE TRUCK SLOWED DOWN SOMEWHAT, BUT IT DID NOT COME TO A COMPLETE STOP. DRIVER SHIFTED INTO PARK, WHICH SLOWED THE VEHICLE DOWN. THE TRUCK WAS TOWED TO THE DEALERSHIP.
FRONT AND REAR BRAKE ROTORS HAVE WARPED THREE TIMES AND CONTINUE TO WARP. DEALER WILL NOT ACKNOWLEDGE A PROBLEM. I AM CONCERNED THAT THE PROBLEM WILL ESCALATE CAUSING AN ACCIDENT.
FUEL SENDING UNIT WAS REPLACED AFTER I GOT STUCK. DEALER WOULD NOT ASSURE ME THAT THE NEW UNIT WOULD SOLVE THE PROBLEM. IT WAS THERE ADVICE THAT I NOT LET THE GAS TANK BELOW 1/4 TANK.
WAS TRAVELING ABOUT 35MPH, WHEN VEHICLE WAS INVOLVED IN AN ACCIDENT WITH ANOTHER VEHICLE. UPON IMPACT WITH THE VEHICLE, THE AIR BAGS DID NOT DEPLOY, NO INJURIES. INSURANCE COMPANY HAD VEHICLE REPAIRED. *AK
THE TRANSMISSION BEARINGS WENT OUT WHILE DRVING VEHICLE AT APPROX. 40MPH. VEHICLE NOT ABLE TO SHIFT PROPERLY INTO GEAR. WILL BE TAKING VEHICLE TO DEALER.
RECALL REPAIR OF THE FUEL GAUGE FAILED, MANY ATTEMPTS HAVE BEEN MADE TO FIX IT. HOWEVER FAILED. FUEL GAUGE SHOWS EMPTY WHEN IN REALITY IT HAS FUEL. (97V194000)
THE PROBLEM IS A SUDDEN LOSS OF STEERING CONTROL WHEN THE RIGHT WHEELS DRIVE OVER PERIODICALLY SPACED BUMPS IN ROAD (LIKE ROAD REPAIRS) AT 55 MPH. WHOLE VEHICLE SHAKES IN AN INCREASINGLY STRONGER HARMONIC, UNTIL DRIVER BRAKES TO ABOUT 20 MPH. THERE IS NO PROBLEM AT 40 MPH, AND NO PROBLEM WITH ROAD REPAIR THAT ARE NOT PERIODICALLY SPACED. HAS HAPPENED 3 TIMES IN SAME ROAD SECTION, AND THE EFFECT VERIFIED BY AN ENGINEER. JEEP CONTACTED - THEY REFUSED TO TAKE A REPORT (BUT I WILL TRY AGAIN IN WRITING). THIS IS A ROAD HAZARD. WE SPECULATE THE PROBLEM MAY BE IN THE ABS FAULTY SLIP SENSING, DIFFERENTIAL SLIP TRANSMISSION CONTROL, OR STEERING SYSTEM.
WHEN DRIVING FROM 0 MPH TO 40 MPH THERE WAS A VERY LOUD KNOCKING NOISE COMING FROM THE TRANSMISSION, AND THE VEHICLE FELT LIKE IT WAS GOING OUT OF GEAR AND AS IF THE TRANSMISSION WAS ON THE GROUND. THE DEALER REPLACED THE TRANSMISSION, AND THE NEW ONE IS FAILING TOO. *AK
MAKING LEFT TURN OR APPLYING GAS , ENGINE WILL STALL, WHICH COULD RESULT IN AN ACCIDENT.PLEASE ADD MORE INFORMATION. *AK
THE MAIN PROBLEM IS THAT MY DAUGHTER WAS IN AN ACCIDENT ON NOV. 12, 1998. SHE COLLIDED WITH A G20 VAN. THE VAN HAS A SMALL DENT IN THE DRIVER SIDE DOOR. OUR JEEP IS A WRECK!! WE ARE NOT SURE IF IT IS A TOTAL OR NOT YET. THE FRONT IS GONE. THE CONSOL BETWEEN THE DRIVER AND PASSENGER SEATS IS BENT AND NOT ABLE TO CLOSE. THEREFORE I ASSUME THAT THE INSIDE OF THE FRAME IS BENT. OUR BUMPER WAS IN THE STREET AND IT WAS STYROFOAM. THE AIR BAGS DID NOT DEPLOY!!! MY DAUGHTER, WHO WAS WEARING A SEAT BELT, WAS THROWN FORWARD AND DISLOCATED HER KNEE CAP. I CAN'T BELIEVE THAT THIS CAR FOLDED LIKE THIS. THE GENTLEMAN IN THE OTHER CAR WAS FINE. BY THE LOOKS OF THIS CAR WE ARE LUCKY THAT MY DAUGHTER IS ALIVE! THE OTHER PROBLEM IS THAT THE CAR HAS BEEN REPEATEDLY BROUGHT BACK TO THE DEALER BECAUSE OF MOLD AND MILDEW. THE SEALS IN THE WINDSHIELD AND THE REAR WINDOWS AND UNDER THE CAR HAVE BEEN SEALED OVER AND OVER. THE RUG HAS BEEN REPLACED AND SHAMPOOED OVER AND OVER. THIS CAR IS A LEMON!! THIS CAR IS A LEASE CAR. I HAVE LISTED US AS THE OWNERS BUT ACTUALLY IT IS THE LEASE COMPANY. PLEASE ADVISE ME AS TO WHAT TO DO.
VEHICLE EXPERIENCES INTERMITTENT ENGINE FAILURE ALMOST RESULTING IN VEHICLE ACCIDENTS DUE TO LACK OF POWER CONTROL.(ATTORNEY FOR CONSUMER).
THE REAR-END WHINES BETWEEN 65-55 MPH AFTER LETTING OFF THE GAS PEDAL. I HAVE HAD THE REAR BEARINGS REPLACED, AS WELL AS 2 NEW REAR-END ASSEMBLIES PUT INTO THE VEHICLE. THE MANUFACTURER HAS BEEN NOTIFIED
ENGINE KNOCKS/FAILS.
THE VEHICLE RAN OUT OF GAS, WITH THE GAS GAUGE INDICATOR SHOWING A 1/4 TANK OF GAS. NOT SURE IF VEHICLE WAS INCLUDED IN RECALL # 97V194000/97V194001. DID NOT RECEIVE RECALL NOTICE. OWNER WAS TOLD BY FIRESTONE ABOUT RECALL. *AK
ELECTRICAL SYSTEM/ BATTERY FAILED.
RECALL WORK ON THE FUEL SENDING UNIT NOT COMPLETED DUE TO SCHEDULING PROBLEMS WITH DEALERSHIP.
BRAKES SQUEAK WHENEVER THEY ARE APPLIED. VEHICLE HAS HAD NEW PADS PUT ON THE FRONT AND LUBRICATED THE REAR. THIS CONDITION STILL UNRESOLVED. *AK
VEHICLE WENT INTO REVERSE FROM PARK, WENT BACKWARDS AND CRASHED INTO AHOUSE, RESULTING IN DAMAGE TO BOTH HOUSE AND VEHICLE.
GAS GAUGE FAILED, REPLACED 3 TIMES BUT CONTINUED TO FAIL, PART RECALLED, HOWEVER DEALER FAILED TO CONTACT OWNER.
ORIGINAL ROTORS WARPED AND WERE REPLACED UNDER WARRANTY BY CHRYSLER. REPLACEMENT ROTORS ARE NOW WARPED CAUSING UNSAFE OPERATING CONDITIONS WHEN TRYING TO STOP. I CONSIDER MY DRIVING HABITS AND CONDITIONS TO BE QUITE NORMAL, NO HARD BRAKING, NO RIDING OF BRAKES, NO TRAILER TOWING, AND HILLS.
THE DEFECTIVE FRONT BRAKE ROTORS WARPED AT 40,000 MILES WHICH CAUSED THE VEHICLE TO JERK FORWARD, ALMOST RESULTING IN AN ACCIDENT. CURRRENTLY AT THE DEALER. PLEASE PROVIDE DETAILS. *AK
VEHICLE JUMPED INTO REVERSE AND ROLLED BACKWARDS WITH NO ONE IN IT. THE VEHICLE CONTINUED TO ROLL WITH LEFT TURNS. DEALER NOT CONTACTED, INSURANCE COMPANY REPAIRED THE VEHICLE. TRANSMISSION PROBLEMS HAS NOT BEEN DETERMINED. *AK
WHILE TRAVELING 45-50 MPH, DRIVER HIT A CAR THAT PULLED OUT IN FRONT OF HIM/HER; NEITHER AIR BAG DEPLOYED NOR DID THE SET BELT CATCH. THE ENGINE CAUGHT FIRE, THE FRAME OF THE VEHICLE WAS BENT AND THERE WAS CONSIDERABLE DAMAGE TO THE FRONT.
DAMPER CRANKSHAFT FAILED CAUSING NOISE IN THE FRONT END.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →