1997 Jeep Grand Cherokee complaints

FRONT BRAKES REPLACED 1 YEAR AGO THEN RECEIVED RECALL, WINSHIELD WASHER MOTOR FAILED,POWER WINDOWS FAILED. POOR BRAKING AND VIBRATION IN PEDAL SCRAPING NOISE FROM BACK END - REAR BEARINGS, DIFFERENTIAL, BRAKES AND ROTORS NEED REPLACEMENT. *AK

THIS IS THE SECOND BEARING FAILURE FOR MY VEHICLE. I ALSO PERSONALLY KNOW OF 3 OTHER VEHICLE OWNERS WHO ARE OR HAVE EXPERIENCED THE SAME BEARING FAILURE IN THEIR JEEPS. *AK

POWER SIDE VIEW MIRROR WILL AUTOMATICALLY POINT DOWN TOWARDS FLOOR. CONSUMER HAS TAKEN VEHICLE TO DEALER NUMEROUS TIMES, AND WAS NOT ABLE TO DIAGNOSE DEFECT; THEREFORE, COULD NOT FIX IT.*AK

THE CONSUMER HAD THE RECALL COMPONENT (00V-136) ON TWO OCCASIONS PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTED REIMBURSEMENT AND WAS DENIED, CONSUMER DID NOT GO TO A JEEP DEALERSHIP TO HAVE THE ROTORS REPLACED DUE TO BAD SERVICE. *MJS

FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUEST REIMBURSEMENT. NLM

VEHICLE HAS A PROBLEM WITH FUEL SENDING UNIT. THIS HAS CAUSED VEHICLE TO RUN OUT OF GAS DUE TO FUEL LEVER NOT READING CORRECTLY. THEIR IS RECALL 97V194000 FOR THIS PROBLEM, BUT THIS VEHICLE WAS NOT COVERED. *AK

THEIR IS A PULSATING FEELING IN BRAKE PEDAL, AND PEDAL IS ALSO HARD WHEN APPLIED. STOPPING DISTANCE IS IMPAIRED DUE TO THIS PROBLEM. DEALER RHAS BEEN CONTACTED.*AK

JEEP WILL NOT ASSIST (IT IS BEYONG WARRANTY) IN ANY RELIEF OF A TRANSMISSION WITH ONLY 30000 MILES - LOCAL DEALER ESTIMATES COST OF REPAIR AT $2,400. *AK

BRAKE PADS AND ROTORS FAILED ON FOUR DIFFERENT OCCASIONS, CONSUMERS VEHICLE IS NOT INCLUDED IN RECALL 00V-136. NLM

THE VEHICLES FRONT BRAKE ROTORS WERE REPLACED PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUESTING REIMBURSEMENT. NLM

AT 45 MPH ON SMOOTH HIGHWAY TIRE SUDDENLY BLEW OUT AND WE IMMEDIATELY PULLED OVER. THE TIRE WAS DEMOLISHED TO THE POINT WE COULD NOT TELL WHAT THE CAUSE WAS OR THE TIRE REPAIR MAN. THIS TIRE HAD APPROXIAMATELY 2000 MILES ONLY ON IT AT THE TIME . *AK (TIRESIZE: 16)( DOT NUMBER: TIRE SIZE: 16 )

FRONT AND REAR BRAKE ROTORS OUT OF ROUND, ROTORS RESURFACED PRIOR TO RECALL 00V-136, OWNER REQUESTING REIMBURSEMENT. *CJ

GAS GAUGE DID NOT SHOW CORRECT AMOUNT OF GAS THAT WAS IN VEHICLE. CONSUMER INDICATED THERE WAS RECALL 97V194002 FOR SENDING UNIT. BUT THIS VEHICLE WAS NOT INCLUDED RECALL DUE TO VIN. *AK

ABS CONTROLLER FAILED, CAUSING ABS SYSTEM TO MALFUNCTION. DEALER HAS INSPECTED VEHICLE, AND MANUFACTURER HAS BEEN NOTIFIED. *AK

UNABLE TO REMOVE REAR WHEEL TO CHANGE TIRE AFTER REMOVING LUG NUTS DUE TO CORROSION OF REAR BRAKE ROTORS ADHERING TO WHEEL. *AK

THE PROBLEMS WITH THE FUEL PUMP AND FUEL TANK SENDING UNIT STARTED SEVERAL MONTHS AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WOULD STALL AND/OR JERK ON THE HIGHWAY AS THOUGH IT WAS RUNNING OUT OF GAS. WE THOUGHT THAT WE MUST HAVE JUST PURCHASED SOME BAD GAS (WATER IN THE GAS TANK) SO WE REALLY DID NOT THINK THERE WAS A REAL PROBLEM. ALSO, THE DISTANCE TIL EMPTY (DTE) DIGITAL GAUGE HAS ALWAYS FLUCTUATED UP AND DOWN WITH ITS READINGS. THE PROBLEM WAS ESPECIALLY NOTED WHEN THE VEHICLE CONTAINED 1/4 OR LESS TANK OF GAS. THROUGH RESEARCH, WE FOUND THAT A FUEL TANK SENDING UNIT RECALL (#755) WAS ISSUED FOR 1997 JEEP GRAND CHEROKEE BUILT THROUGH JUNE 1, 1997. OUR VEHICLE WAS BUILT JULY 1997. OUR VEHICLE, AND PROBABLY MANY MORE 1997 VEHICLES, SHOULD HAVE BEEN INCLUDED IN THE RECALL. AT THIS POINT, WE HAVE NO RECOURSE ADSENT OF A RECALL ON OUR VIN NUMBER. *AK

I FEEL THIS PROBLEM SHOULD BE CONSIDERED A RECALL. NO SAFETY RECALL MENTIONE DIN SUMMARY. *AK

CONSUMER IS HAVING THE SAME PROBLEM AS MENTIONED IN RECALL 97V194V002. CONSUMER STATES THAT TANK READS MORE GAS THAN WHAT IS ACTUALLY IN TANK.*AK

FRONT ROTORS FAILED PRIOR TO RECALL NOTICE, CONSUMER REQUESTED REIMBURSEMENT BUT WAS ONLY REFUNDED FOR PARTS NOT LABOR, CONSUMER WANTS REIMBURSEMENT FOR LABOR. NLM

GAS GUAGE DOES'T WORK PROPERLY GOES EMPTY AND BACK AND FORTH MY JEEP AND OTHER FRIENDS .I BELIEVE A RECALL SHOULD OCCUR ON THIS DEFECT.*AK

AS PER NHTSA CAMPAIGHN NUMBER 97V194000 . THE RECALL ONLY COVERS JEEPS FROM SEP 1996 TO NOV 1996 MY JEEP WAS MANUFACTURED IN JUNE 1996 AND IT HAS THE SAME PROBLEM THAT THE JEEPS IN YOUR RECALL HAS. WE JUST RECENTLY PURCHASED THE JEEP AND MY WIFE ALMOST CRASHED BECAUSE THE JEEP WAS SHOWING 3/4 0F A TANK AND THE JEEP SHARPLY DECELERATED ON THE INTERSTATE IN HEAVY TRAFFIC CAUSING HER TO BE RAN OFF THE ROAD. NOT TO MENTION THE HASSLE OF BEING STUCK ON THE SIDE OF THE ROAD. THE DEALOR AS USUAL WAS NOT COOPERATIVE AND SAID TOO BAD IT IS NOT COVERED DUE TO THE MONTH OF THE RECALL VEHICLES. PLEAS CAN YOU HELP. THANK YOU CHIP PERKINS. *AK

RESEARCHING THIS PROBLEM, JEEP HAS A HISTORY OF "REAR" PROBLEMS. I WISH I KNEW THIS BEFORE PURCHASING THE VEHICLE. I CAN'T BELIEVE A 3 YR. OLD SUV WITH 52,000 HIGHWAY MILES WOULD NEED AN ENTIRE REAR REPLACED. JEEP IS SELLING JUNK! HOW OFTEN DOES THIS HAPPEN IN OTHER SUV'S? I'M GETTING RID OF THIS VEHICLE AND BUYING A TOYOTA.

FUEL GAUGE READS A 25 TO A HALF OF TANK; BUT, VEHICLE WIIL RUN OUT OF GAS. DEALER SAID THAT VEHICLE WAS RECALLED UNDER 97V194000 FOR THE FUEL LEVEL SENDING UNIT. BUT, PROBLEM IS STILL NOT FIXED.*AK

HAD FRONT AND REAR AXLE ASSEMBLIES REBUILT IN FEBRUARY, 2000. AFTER 18.000 MILE, AXLESHAFT SEAL ON DRIVER'S SIDE IS LEAKING. REPAIR WILL COST OVER $500.00

ENGINE SPEED CONTINUES AFTER GAS PEDAL IS RELEASED AT SPEEDS BETWEEN 35 AND 60MPH. SPEED CONTINUES UNLESS DRIVER SHIFTS TO NEUTRAL. ENGINE SPEED INCREASES TO 2500RPM WHILE IN NEUTRAL AND REMAINS AT 2500RPM UNTIL CAR IS BRAKED TO LESS THAN 20MPH. THIS FAILURE TO DECELERATE OCCURS EVERY TIME THE VEHICLE IS OPERATED OVER 35MPH. THE BRAKE REPAIR AND DIFFERENTIAL REPLACEMENT OCCURRED BEFORE TAKING DELIVERY OF THE USED VEHICLE. MAYBE THE BRAKE AND DIFFERENTIAL FAILURE ARE RELATED TO THE FAILURE TO DELERATE WITHOUT THE USE OF THE BRAKING SYSTEM. NAPERVILLE JEEP AND KOLLER DODGE BOTH RECOGNIZED THE ISSUE AND REPLACED THE THROTTLE MOTOR AND THROTTLE BODY BUT THE FAILURE TO DECELERATE CONTINUES. CHRYSLER'S STAR HOTLINE SAYS THIS FAILURE TO DECELERATE IS NORMAL. I HAVE TEST DRIVEN OTHER 1997 5.2L JEEPS WITH TRAILER PACKAGES AND THOSE VEHICLES DECELERATED NORMALLY, IN A MANNER SIMILAR TO ALL OF MY OTHER 45 YEARS OF DRIVING EXPERIENCES. THE JEEP DEALER CLAIMED THAT MASS PRODUCED VEHICLES NORMALLY HAVE THIS VARIABLILITY IN BEHAVIOR. THEY EVEN SUGGESTED THE DECELERATION PROBLEM WAS MY FAULT BECAUSE I BOUGHT THE CAR.

CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPAIRS TO THE BRAKE ROTORS WHICH SHOULD BE COVERED BY THE RECALL. *SLC

FUEL GAUGE IS NOT GIVING AN ACCURATE AMOUNT OF FUEL IN THE TANK. DEALERSHIP IS AWARE OF THE PROBLEM.*AK THE OWNER STATES THAT THE MALFUNCTIONING FUEL SENDER SHOULD HAVE BEEN PART OF RECALL 755 BECAUSE IT IS FAILING AGAIN AFTER BEING REPLACED. *YH

APPLIED BRAKES IN AN EMERGENCY, POPPING SOUND OCCURRED, AND VEHICLE SEVERELY PULLED TO LEFT CAUSED BY THE CENTER HUB SEPARATING FROM ROTOR. PLEASE GIVE ANY FURTHER DETAILS.*AK

REAR BRAKE/ FRONT AND REAR BRAKE PADS, AND THE EMERGENCY PARKING BRAKES DISINTEGRATED WHICH CAUSED EXTENDED STOPPING DISTANCE WHICH MAY RESULTIN A CRASH. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK

FRONT END VIBRATES AND JERKS WHEN BRAKES ARE APPLIED. (SPEED IS NOT A FACTOR) FRONT ROTORS AND ALL BRAKES WERE REPLACED. WHEN PROBLEM CONTINUED, ROTORS WERE REPLACED FOR A SECOND TIME. PROBLEM STILL CONTINUES. LOCAL DEALER IS UNABLE TO OFFER A SUGGESTION. *AK

WHIILE TRAVELING AND WITHOUT ANY INDICATION VEHICLE STALLED. ALSO, GAS GUAGE WAS READING WRONGLY. PLEASE PROVIDE FURTHER INFORMATION.*AK

RAN OUT OF FUEL ON MAJOR HIWAY IN RUSH HOUR TRAFFIC DUE TO FUEL GAUGE FAILURE. GAUGE SHOWED 3/4 FULL. *AK

SEVERE SIDEWALL CRACKING( DOT NUMBER: )

SEVERE SIDEWALL CRACKING( DOT NUMBER: )

FUEL SENDING UNIT FAILED CAUSING THE VEHICLE TO RUN OUT OF GAS WHEN THE GAUGE READ 1/8 OF A TANK THE FIRST TIME AND 1/4 OF A TANK THE SECOND TIME. NLM

VEHICLE IS EXPERIENCING THE SAME DEFECT AS NHTSA RECALL ID# 97V19400 - FUEL TANK MOUNTED FUEL LEVEL SENDING UNITACCURACY HAD DEGRADED OVER TIME WHICH IS INDICATING SIGNIFICANTLY MORE FUEL RESERVE THAN IS ACTUALLY PRESENTED. MANFACT. HAS ADVISED THAT THIS VEHICLE WAS NOT COVERED BY RECALL DUE TO VIN. *AK

OPEN DRIVER SIDE DOOR AND THE BOTTOM HINGE BROKE COMPLETELY OFF DOOR MAKING THE DOOR IMPOSSIBLE TO CLOSE. I SPOKE WITH CRYSLER CUSTOMER SERVICE IN AUBURN HILLS, MI. THEY REQUIRE THAT I PAY $250 OF THE $1,044 REPAIR BILL.*AK

THE SENDING UNIT WAS ORIGINALLY RECALLED UNDER CAMPAIGN NUMBER 97V194000. WHEN I CONTACTED THE MANUFACTURER, I WAS INFORMED THAT THERE ARE NO RECALLS OUTSTANDING ON MY VEHICLE. THE UNIT WAS SUPPOSEDLY REPLACED BY THE MANUFACTURER BEFORE IT WAS SOLD TO ME. HOWEVER, IT IS APPARENT TO ME THAT THE REPLACEMENT SENDING UNIT IS NOT ANY MORE RELIABLE THAN THE ORIGINAL PART.

RECALL 00V136 WAS DONE ON VEHICLE, 3 MONTHS LATER CONSUMER WAS HAVING MORE PROBLEMS AND ROTOR OVERHEATING,CONSUMER WAS CHARGED FOR EXPENSES OTHER THAN THE RECALL, CONSUMER WANTS REIMBURSEMENT. *SLC

WHILE DRIVING ON DIFFERENT OCCASIONS, CONSUMER'S BRAKES FAILED, DEALER COULD NOT LOCATE PROBLEM ANY OF THE TIMES THE VEHICLE WAS BROUGHT IT, THE CONSUMER BECAUSE OF SAFETY TRADED THE VECHICLE IN, NOW THERE IS A RECALL 00V136 REGARDING THE BRAKES AND THE CONSUMER IS REQUESTING THAT HE IS REIMBURSED FOR THE LOSS THAT WAS TAKEN WHEN THE VEHICLE WAS TRADED IN. *SLC

WHEN TRAVELING ON HIGHWAY AND APPLYING BRAKES VEHICLE SHAKES AND VIBRATES. ALSO, LOSES BRAKE POWER. *AK

VEHICLE EXPERIENCED RECALL COMPONENT (00V-136) FAILURE PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS

97 V 194 002/FUEL LEVEL SENDING UNIT: VEHICLE DISPAYING WRONG AMOUNT OF FUEL IN VEHICLE FUEL TANK. DEALER/MFR'S NOTIFIED AND INFORMED THAT VEHICLE VIN# WAS NOT COVER UNDER A MFR'S RECALLS. PLEASE PROVIDE FURTHER DETAILS:

THE POWER STEERING PUMP BRACKET BROKE AND RUINED THE POWER STEERING PUMP IN THE PROCESS. NLM

RECALL NOTIFICATION (00V-136) WAS SENT TO CONSUMER, VEHICLE WAS EXPERIENCING ROTOR FAILURE AND CONSUMER WAS NOT ABLE TO SCHEDULE APPOINTMENT IN A TIMELY MANOR AND HAD TO REPAIR ROTORS AT ANOTHER LOCATION, REIMBURSEMENT IS BEING DENIED DUE TO REPAIR ISSUES. *MJS

VEHICLE HYDROPLANED GOING 70 MPH AND WENT OFF ONE SIDE OF ROAD. VEHICLE JUMPED BACK ONTO ROAD AND JUMPED DITCH IN MIDDLE OF INTERSTATE. VEHICLE CRASHED INTO OPPOSITE BANK OF DITCH AT APPROXIMATELY AN 80 DEGREE ANGLE, CRUSHING IN FRONT END FROM MIDDLE OF HOOD OVER TO DRIVERS SIDE OF VEHICLE. AIR BAGS DID NOT DEPLOY. VEHICLE PIVOTED TOWARD PASSENGER SIDE, ROLLED OVER ONTO ROOF AND CAME TO A STOP. THE VEHICLE WAS CONSIDERED A TOTAL LOSS BY INSURANCE. JUDGING BY AMOUNT OF DAMAGE TO FRONT END, THE AIR BAGS SHOULD HAVE DEPLOYED. JEEP WAS CONTACTED AND THEY SENT AN INVESTIGATOR. I CALLED JEEP EARLY ONE MORNING AND THEY STATED THEY DID NOT HAVE ALL THE INFORMATION TO TELL ME WHY THE AIRBAGS FAILED. FIFTEEN MINUTES LATER A JEEP REP. CALLED AND STATED THE AIR BAG SYSTEM IS WORKING PROPERLY AND THEY WERE NOT SUPPOSED TO DEPLOY. HOW DID THEY GET ALL THE INFO NEEDED IN FIFTEEN MINUTES? THE VEHCILE HIT HARD ENOUGH AT THAT ANGLE TO JAR REAR WINDOW ON PASSENGER SIDE LOOSE TO WHERE IT WAS ONLY HANGING ON BY BOTTOM SEAL. I MADE SURE TO TAKE PICTURES SHOWING THE AMOUNT OF DAMAGE TO VEHICLE.

THERE HAS BEEN NO ACCIDENT- THE ABS BRAKE LIGHT COMES ON AT INFREQUENT TIMES, TOOK TO DEALER (ADAMS JEEP- ANNAPOLIS, MD) THEY SAID CAB UNIT IS BAD (AN ELECTRONIC CONTROL BOX) $700 TO REPAIR, WE DID NOT HAVE IT REPAIRED, I FEEL THAT THIS TYPE OF UNIT SHOULD NOT FAIL AND WANTED TO CHECK INTO RECALLS, DEALER SAID THERE ARE NOT ANY ON THIS REPAIR. BRAKES SEEM TO WORK AS NORMAL OTHERWISE. SHOULD THIS SAFETY ITEM BE LOOKED INTO? PLEASE ADDRESS ALL CONTACT TO MATT SCHAAF- AS I HANDLE ALL THE MAINTENANCE ON THE VEHILE FOR DONALD. PS- YOUR WEBSITE IS A GREAT SOURCE, THANK YOU. MATT

WHEN APPLYING BRAKES VEHICLE WILL SHAKE VIOLENTLY. BRAKE PADS ARE NOT WEARNING OUT, BUT ROTORS KEEP FAILING. ROTORS HAVE BEEN REPLACED 4 TIMES ,DEFECT KEEPS REOCCURRING. *AK

FUEL GAUGE READS INACCURATELY , CANNOT DETERMINE THE CORRECT AMOUT OF GAS IN TANK DUE TO A DEFECTIVE SENDING UNIT. VEHICLE VIN# IS NOT INCLUDED IN RECALL 97V194002, BUT HAS SAME DEFECT. *AK

I REPLACED MY ROTORS DUE TO PREMATURE FAILURE PRIOR TO RECALL. I SENT A LETTER AND RECEIPT TO JEEP FOR REIMBURSEMENT AND WAS DENIED. I SENT A FOLLOW-UP LETTER AND RECEIVED A PHONE CALL FROM JEEP WHICH STATED MY CLAIM WAS ACCEPTED AND I WOULD RECEIVE A CHECK AND THEN AN HOUR LATER RECEIVED ANOTHER CALL DENYING ME. I HAVE TRIED TO CORRESPOND WITH THE CUSTOMER SERVICE BUT I AM HAVING A TREMENDOUS DIFFICULTY WITH NOT ONLY REACHING THE PERTINENT INDIVIDUALS BUT IN GETTING ANYBODY TO FOLLOWUP WITH ME. *AK