Page 12 of 20 · complaints 551–600 of 991

1997 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 5, 2001NY

I PUT MY JEEP IN PARK, AND RAN TO A MAILBOX. WHEN I TURNED AROUND, I SAW THAT MY JEEP WAS DRIVING IN REVERSE. ORIGINALLY, I THOUGHT THAT MAYBE I SOMEHOW OR OTHER LEFT IN REVERSE AND JUMPED OUT OF THE CAR, BUT I KNOW THAT I DIDN'T DO THAT. NO ONE WOULD BELIVE ME THEN. HOWEVER, I'VE JUST LEARNED THAT SIMILAR INCIDENTS HAVE HAPPENED TO OTHER PEOPLE. I JUST WANT TO LET U KNOW THAT IT HAPPENED TO ME TOO.*AK

Vehicle Speed ControlCrash1 injured
Filed Jul 4, 2001TX

AT 07:45AM HUSBAND PARKED VEHICLE, PLACED DRIVE SELECTOR IN "PARK', ENGAGED EMERGENCY BRAKES, LEFT ENGINE IDLING. WIFE, JO, ENTERED VEHICLE. AS SHE WAS ENGAGING SAFETY BELT THE CAR SUDDENLY ACCELERATED TO A VERY HIGH RPM AND , SIMULTANEOUSLY, JUMPED INTO REVERSE GEAR. THE JEEP STRUCK A PARKED SEDAN AND APPARENTLY THE IM[PACT SWITCHED THE GEAR INTO FORWARD. WIFE WAS UNABLE TO CONTROL AND THE JEEP STRUCK A HOUSE . HUSBAND OPENED DOOR AND TURNED OFF ENGINE W/ IGNITION KEY. ENGINE STOPPED.. EMERGENCY BRAKES REMAINED ENGAGED THROUGHOUT. POLICE REPORT CONFIRMS "NOT THE DRIVER'S FAULT".INVESTIGATION BY INSURANCE ADJUSTER/REPAIR SHOP ONGOING.*AK

Power Train › Automatic Transmission
Filed Jul 4, 2001PA

I HAVE BEEN TAKING MY JEEP BACK TO THE DEALER SINCE ABOUT 7000 MILES WITH A HESITATION PROBLEM. THEY SAID THEY CHECKED ENGINE, TRANSMISSION, AND OTHER ITEMS WITH NO SUCESS IN LOCATING THE PROBLEM. NOW, A FEW MONTHS AGO I STARTED HAVING PROBLEMS WITH IT WANTING TO JUST TAKE OFF LIKE A BULLET, AS SOON AS YOU BARLY GET IT INTO REVERSE. I EXPLAINED TO CRYSTLER, THAT NOW ,I WONDER IF THE WHOLE TIME THEY COULDN'T FIND THE PROBLEM IF IT WAS MY TRANSMISSION. AT 55000 MILES I UNDERSTAND THINGS START GOING WRONG, BUT NOT THE TRANSMISSION. I FELT THAT IF IT NEEDED REPAIR THEY SHOULD PAY FOR IT, OR AT LEAST WAIVER THE LABOR. SO I TOOK IT TO A TRANSMISSION SPECIALIST, HE REPLIED " IF YOU WERE MY WIFE YOU WOULDN'T EVEN DRIVE IT ANY FURTHER, IT'S THAT BAD" SO NOW IT STILL SITS IN THE GARAGE GITTING FIXED ,1 1/2 WEEKS AS OF TODAY ,AND I STILL DON'T HAVE IT BACK. THE SPECILIST TOLD ME THE WHOLE TRANSMISSION WOULD NEED REBUILT, DUE TO BURNT OUT CLUTCHES IN 1 ST GEAR, AND REVERSE, AND BURNT OUT TOURQUE CONVERTER. WITH A GRAND TOTAL OF $2326.70. THEN I SAW THE ISSUE ON CNN ABOUT THE JEEP GRAND CHEROKEE, AND I REALLY FELT THAT APPLIED TO OUR JEEP. PLEASE HELP. THE DEALERSHIP KEPT TELLING ME ALOT OF CRAZY THINGS, LIKE "YOU MUST NOT BE EXCELLERATING PROPERLY" AND WITH THE REVERSE, "EVERYONE HAS TO KEEP THERE FOOT ON THE BREAK WHEN PUTTING IT IN REVERSE" WELL I NEVER HAD A VEHICLE THAT WOULD JUST SHOOT OFF LIKE A ROCKET IN REVERSE. THANK YOU LISE GREATHOUSE. *AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Jul 2, 2001MD

FUEL GAUGE WOULD READ FULL, BUT FUEL TANK WAS EMPTY. CONSUMER HAD VEHICLE SERVICED. TECHNICIAN STATED FUEL SENDING UNIT NEEDED TO BE REPLACED. PLACE PROVIDE FURTHER INFORMATION.*AK

Suspension › Multiple Axle
Filed Jul 2, 2001CA

REFER TO MFG. BULLETIN # 03-03-98, SUBJECT: REAR AXLE CARRIER BEARING GROWL, REPLACEMENT PARTS R4886321( REMANUFACTURED REAR AXLE ASSEMBLY)

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 27, 2001NY

CONSUMER HAD ROTORS AND BRAKE PADS REPLACED PRIOR TO RECEIVING RECALL 00V136 DUE TO CORROSION, CONSUMER FEELS THAT IF THE FRONT BRAKES ARE EXPERIENCING PROBLEMS DUE TO ROAD SALT, THEN THE BACK BRAKES WOULD TOO. *SLC

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 26, 2001NY

VEHICLE STALLED DUE TO RUNNING OUT OF FUEL WHILE THE FUEL GAUGE SHOWED 1/4 TANK OF FUEL REMAINING. MANUFACTURER INFORMED CONSUMER HIS VEHICLE WAS NOT INCLUDED IN RECALLS 97V194000, 97V194001, OR 97V194002 FOR FUEL SENDING UNIT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jun 26, 2001MS

I HAVE TAKEN MY VEHICLE TO 3 DIFFERENT PLACES TO GET ESTIMATES ON WHAT IT WILL COST ME TO HAVE IT FIXED. ALL 3 OF THEM STATED TO ME THAT THEY ARE ALWAYS FIXING THIS PROBLEMS ON THE JEEPS. THAT WHERE THE PIPES COMING OUT OF THE MANIFOLD START TO SPLIT IS WHERE IT IS CRACKING. THAT IT IS A WEAK SPOT. ONE OF THE PLACES I TOOK IT TO SHOWED ME. HE HAD 3 DIFFERENT MANIFOLDS THERE AND SHOWED ME AND ALL 3 OF THEM WERE CRACKED IN THE SAME SPOT AS MINE. HE USED TO WORK FOR CHRYSLER AND SAID THAT THEY HAD EVEN NEW ONES COMING BACK WITH THE SAME PROBLEM IN THE SAME SPOT. IF THERE ARE THAT MANY DEFECTS, SHOULDN'T THEY HAVE TO REDO THE DESIGN OR SOMETHING TO MAKE THEM LAST. THESE ARE STAINLESS STEEL PIPES AND SHOULD NOT BE THAT EASY TO CRACK.*AK

Power Train › Axle Assembly
Filed Jun 26, 2001CA

I WAS ADVISED BY SEVERAL DEALERS THAT THIS YEAR (1997) VEHICLE HAS HAD MANY FAILURES AND IF NOT CORRECTED COULD CAUSE THE REAR AXLE TO LOCK-UP AND POSSIBLY CAUSE AN ACCIDENT.*AK

Fuel System, Other
Filed Jun 25, 2001NY

THE GAS GUAGE DOES NOT REPORT MORE FUEL AS DESCRIBED IN THE OTHER RECALL, BUT THE GUAGE POINTER SUDDENLY, AT ANY SPEED, DROPS TO EMPTY AND THE GUAGE CHIMES A WARNING. THIS HAPPENS WHEN PARKED, WHEN DRIVING, WHEN IDLING, WHEN YOU FIRST START THE ENGINE AND WHEN YOU'VE BEEN DRIVING FOR HOURS. IT HAPPENS REPEATEDLY - THE POINTER WILL FLOP FROM EMPTY TO THE PROPER LEVEL UP TO 30 TIMES WITHIN 2 MINUTES (NOT AN EXAGGERATION). SOMETIMES, IT DOES NOT GO BACK TO THE PROPER LEVEL - I HAVE FILLED THE TANK COMPLETELY, WATCHED IT GO TO E, THEN DRIVEN 25 MILES HOME WITH THE POINTER ON E THE WHOLE TIME. MY HUSBAND HAS A 1998 JEEP GR CHEROKEE AND IT DOES THE SAME THING.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 21, 2001WV

WHILE DRIVING 70 MPH VEHICLE SUDDENLY STALLED. TOWED TO DEALER WHO NOTICED THE VEHICLE WAS OUT OF FUEL, YET FUEL GAUGE SHOWED 1/2 A TANK. FUEL SENDING UNIT NEEDED TO BE REPLACED. THERE WAS RECALL 97V194002, BUT PER CHRYSLER THIS VEHICLE WAS NOT AFFECTED DUE TO VIN. *AK THE FAILED PART WAS ON ORDER, AND WAS NOT PART OF THE RECALL. THE SUDDEN STALLING OF THE VEHICLE MAKES DRIVING IT VERY DANGEROUS. *YH

Suspension › Front
Filed Jun 19, 2001PA

SOMETHING IN FRONT OF VEHICLE IS CAUSING NOISE, DEALER STATED POSSIBLY A DIFFERENTIAL PROBLEM, BUT CONSUMER COULD DRIVE AN ADDITIONAL 6000 MILES BEFORE NEEDING REPAIRS, HOWEVER HE ALSO STATED THAT IT WAS POSSIBLE FOR A DEFECTIVE BEARING TO FREEZE WHILE DRIVING. SERPENTINE BELT REPLACED. FRONT BRAKES REPLACED. AIR CONDITIONER DOES NOT COOL PROPERLY, DEALER FOUND NO LEAKS. *SLC

Fuel System, Gasoline › Delivery
Filed Jun 18, 2001IL

FUEL SENSOR WAS REPLACED IN 1997 AND MAY 2001, AND ONCE AGAIN. FUEL WAS NOT FEEDING THROUGH LINES, CAUSING VEHICLE TO HESITATE. VEHICLE CAME OUT REPAIR SHOP, AND IN RAIN 2 DAYS LATER, VEHICLE ALMOST CAME TO A STOP AT 60-65MPH. CONSUMER TOOK IT BACK, AND TECHINICIAN TEST DROVE VEHICLE WITH CONSUMER NOTING THE PROBLEMS. JUNE 8, DEALER KEPT IT FOR A WEEK, AND PROBLEM WAS STILL THERE. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Jun 18, 2001IL

TAPPING ON THE BRAKES THEY MAKE A GRINDING SOUND. THE REAR BRAKES WERE REPLACED BUT THE PROBLEM HAS COME BACK. AFTER THE DEALER CHECKED IT OUT TO SEE WHY THE NOISE WON'T GO AWAY THE DEALER CLAIMED IT WAS NORMAL.

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jun 17, 2001NY

JEEP DID RECALL AND REPLACE THE 2 FRONT ROTORS IN THE NORTHEAST DUE TO RUST/SALT CORROSION, HOWEVER, AT 55 MPH MY VEHICLE SHOOK AND BOUNCED DUE TO EXTREMELY RUSTED/CORRODED REAR ROTORS THAT HAD TO BE REPLACED BY A LOCAL REPAIRSHOP. JEEP ONLY RECALLED THE FRONT ROTORS. HOW COULD THEY IGNORE THE REAR ROTORS WHEN THEY KNEW THAT THE FRONT ROTORS WERE DEFECTIVE?I KEPT THE OLD, RUSTED REAR ROTORS. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 11, 2001CT

VEHICLE HAS SAME PROBLEMS AS RECALL 97V194002 . FUEL TANK MOUNTED FUEL LEVEL SENDING UNIT ACCURACY HAS DEGRADED, CAUSING VEHICLE TO INDICATE THAT MORE FUEL IS IN RESERVE THAN IS ACTUALLY PRESENT. MANUFACTURER HAS ADVISED THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK

Steering › Hydraulic Power Assist › Pump
Filed Jun 11, 2001UT

BRACKET ATTACHING POWER STEERING PUMP BROKE OFF WHILE DRIVING, MAKING THE CAR VIRTUALLY MPOSSIBLE TO STEER. SIMILAR PROBLEM REPORTED ON THIS VEHICLE TYPE ON JEEP OWNER RELATED I-NET SITES.

Electrical System › Wiring › Interior/Under Dash
Filed May 29, 2001OH

CONSUMER'S VEHICLE WAS EXPERIENCING ELECTRICAL PROBLEMS AND ERRATIC OPERATION. INTERIOR LIGHTS WILL FLICKER ON AND OFF/ ELECTRIC DOOR LOCKS WILL LOCK AND UNLOCK, AND LIGHT ON DASH SHOWED THAT DOORS WERE OPEN IN VEHICLE. ALSO, WHILE VEHICLE WAS IN OPERATION, DRIVER'S SEAT MOVED FORWARD AND UP, WHICH PINNED DRIVER TO STEERING WHEEL. CONSUMER WAS ABLE TO PULL VEHICLE TO SIDE OF ROAD. DEALERSHIP HAS EXAMINED VEHICLE, AND COULD NOT DETERMINE THAT THERE WAS A PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Fuel System, Other › Storage › Fuel Gauge System
Filed May 22, 2001FL

FUEL LEVEL SENDING UNIT SHOWED INACCURATE FUEL LEVEL, CAUSING CAR TO RUN OUT OF GAS DURING OPERATION. THIS WAS SUBJECT OF NHTSA RECALL CAMPAIGN 97V194000, BUT THE SCOPE OF THE RECALL MAY HAVE BEEN TOO NARROW.

Power Train › Driveline › Differential Unit2 killed
Filed May 15, 2001CO

VEHICLE IS ALL WHEEL DRIVE FULL TIME. HAS LOW MILEAGE AND BEEN REGULARLY MAINTAINED BY AUTHORIZED DEALERS. AT 65,000 MILES THE CAR BEGAN EMITTING HIGH PITCHED SOUNDS ORIGINALLY THOUGHT TO BE FROM NEW TIRES(4 PUT ON CAR). IT WAS LATER DETERMINED AFTER SEVERAL THOUSANDS MILES THAT AT A MINIMUM THE BEARINGS IN THE FRONT DIFFERENTIAL WERE BAD AND AT LEAST ONE AUTHORIZED DEALER HAS CLAIMED THAT THEY THE REAR ARE BAD AS WELL. BOTH DIFFERENTIALS SIMULTANEOUSLY. OBVIOUS CONCERN FOR SEVERAL REASONS: 1)THE CAR IS ALL WHEEL DRIVE FULL TIME. EXTENSIVE DAMAGE TO THE DIFFERENTIALS AT HIGH SPEED OR WHILE TOWING AS A RESULT OF BEARINGS AND GEARS BEING DAMAGED. 2) ALL DEALERS CLAIM THIS IS A REGULARLY OCCURING PROBLEM IN THE JEEP CHEROKEE OF THAT YEAR AS WELL AS OTHERS 3)IT HAS BEEN SUGGESTED THAT THE PROBLEMS WILL OCCUR IN THE SAME TIMEFRAMES THROUGHOUT THE LIFE OF THE CAR IN SPITE OF "REGULAR AUTHORIZED AND SCHEDULED MAINTENANCE" AS HAS OCCURED ON THIS VEHICLE SINCE IT WAS PURCHASED. IN LIEU OF SAFETY CONCERNS IS ALSO THE SUGGESTION THAT IT WILL COST 5-10% OF THE CAR'S PURCHASE PRICE EVERY 65,000 MILES TO REPAIR THIS SAME PROBLEM. *AK

Fuel System, Other › Storage › Fuel Gauge System
Filed May 2, 2001PA

CONSUMER HAD TO HAVE FUEL SENDING UNIT REPLACED. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK FUEL GUAGE INDICATES MORE FUEL THAN ACTUALLY HAVE, WILL RUN OUT OF FUEL WHEN GUAGE SAYS 1/4 TO 1/2 AVAILABLE. *JB

Fuel System, Gasoline › Storage
Filed Apr 23, 2001TN

FUEL GUAGE IS NOT REGISTERING CORRECT LEVEL OF FUEL IN VEHICLE. DEALERSHIP INFORMED HER THAT IT SOUNDED LIKE FUEL SENDING UNIT COULD POSSIBLY BE DEFECTIVE, BUT HER VEHICLE WAS NOT INCLUDED IN RECALL 97V194000. *AK THE PART THAT CHRYSLER SENT TO MECHANIC WAS THE RECALL KIT PART, VEHICLE WAS MANUFACTURERED 6 MONTHS AFTER RECALL, HOWEVER STILL EXPERIENCED EXACT PROBLEM OF RECALLED VEHICLES. *JB

Tires › Tread/Belt
Filed Apr 17, 2001GA

CONSUMER WAS TRAVELING 65MPH ON HIGHWAY AND HEARD A BANGING NOISE. THEN SHE HEARD METAL TO METAL SOUND. SHE WAS ABLE TO PULL OVER TO SHOULDERS, AND NOTICED THAT REAR PASSENGER'S TIRE TREAD SEPARATED. GOODYEAR, EAGLE LS.*AK

Power Train › Automatic Transmission
Filed Apr 12, 2001MI

WHILE CONSUMER WAS TRAVLING AT 55MPH TRANSMISSION MALFUNCTIONED. *AK CONSUMER WAS TOLD THERE WAS A COMPLETE MECHANICAL BREAKDOWN IN THE TRANSMISSION. *SLC

Air Bags › FrontalCrash2 injured
Filed Apr 10, 2001NJ

FRONTAL AIR BAGS FAILED TO DEPLOY. CONSUMER HIT ANOTHER VEHICLE WHEN OTHER VEHICLE CROSSED IN FRONT OF HER WHILE TRAVELING AT APPROXIMATELY 35 MPH. IMPACT OCCURRED ON RIGHT FRONT OF CONSUMER'S VEHICLE ,CAUSING $7500.00 IN DAMAGE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

Engine and Engine Cooling › Engine
Filed Apr 4, 2001FL

IDLE PULLEY IN ENGINE BROKE AND DISCONNECTED FROM ENGINE WHILE VEHICLE WAS IN PARK. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 4, 2001TN

I HAD TO HAVE THE BRAKES AND ROTORS REPLACED BEFORE 12,000 MILES, UNDER WARRANTY. THE ROTORS FLAT SPOTTED AGAIN AT 16,635 MILES, SO THE DEALER SUGGESTED TO HAVE THEM TURNED, BOTH FRONT AND REAR @ $225.16. THEY ALSO TOLD ME THAT THIS IS A VERY COMMON THING TO HAVE DONE. I HAD TO RETURN TO THE DEALER TO HAVE NEW BRAKES AND ROTORS FOR THE FRONT AND REAR AGAIN ON 3/22/01 WITH ONLY 24366 MILES, WHICH WAS A COST OF $662.17 TO ME. THEY AGAIN SAID THAT THIS IS A VERY COMMON THING TO HAVE TO DO. I ALSO CALLED THE CUSTOMER SERVICE AT CHRYSLER AND THE DISTRICT REP. WOULD NOT GIVE ME ANY ASSISTANCE FOR THE COST OF THE REPAIRS. SO I REQUESTED THAT MY COMPLAINT BE FILED WITH THE REGIONAL CUSTOMER RELATIONS MGR. WHICH WAS ON 3/22/01 AND I STILL HAVE NOT RECEIVED A REPLY. I RECENTLY READ A REPORT CONCERNING CHRONIC PROBLEM VEHICLES IN WHICH CHRYSLER HAD TO BUY BACK. UNLESS I AM VERY STUPID HAVING TO HAVE MY BRAKES AND ROTORS REPLACED EVERY 6,000 TO 8,000 MILES FALLS INTO THE CHRONIC PROBLEM LIST. I PAID $30,000.00 FOR A VEHICLE WHICH I THOUGHT WOULD LAST ME FOR AT LEAST 10 -15 YEARS. APPARENTLY THEY DO NOT MAKE VEHICLES TO LAST THAT LONG ANY MORE. I HAVE NOT BEEN NOTIFIED OF A RECALL AND WHEN I TALKED WITH CUSTOMER SERVICE AT CHRYSLER I WAS TOLD THAT THERE HAD NOT BEEN A RECALL ON MY VEHICLE. I DO NOT FEEL SAFE DRIVING IT ANY MORE. I ESPICALLY WILL NOT ALLOW ANY PASSENGERS. I AM ALSO AFRAID OF HAVING TOTAL BRAKE FAILURE AND HAVE A SERIOUS ACCIDENT. I HOPE THAT I CAN GET SOMETHING DONE ABOUT

Air Bags › FrontalCrash
Filed Apr 2, 2001NJ

DESPITE $7500 IN DAMAGE, THE COLLISION FAILED TO DEPLOY ANY OF THE AIRBAGS. THE MANUFACTURER WAS INFORMED BUT CHRYSLER CUSTOMER SERVICE EMPLOYEE WAS NOT INTERESTED IN TAKING DOWN THE INFORMATION. *AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Mar 30, 2001CT

FUEL GAUGE IS NO LONGER READING CORRECTLY, IT GOES FROM EMPTY TO FULL, ETC. THERE WAS A RECALL ON FUEL SENDING UNIT, BUT THIS VEHICLE WAS NOT AFFECTED.*AK

Power Train › Driveline › Driveshaft
Filed Mar 29, 2001NY

NO INCIDENT JUST AFRAID THAT REAR DIFFERENTIAL WILL BLOW UP WHILE IM DRIVING BROUGTH TO THE ATTENTION TO JEEP IN BEACON N.Y. BUT THEY REPLACED FRONT DRIVE SHAFT I AGAIN COMPLAINED AND WAS TOLD THATS JUST TYPICAL HOW JEEPS DRIVE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 19, 2001WI

REAR ROTORS HAVE COMPLETELY RUSTED OUT AND ARE COMING APART, INCLUDING EMERGENCY PARK BRAKE SHOES. *AK

Structure › Body › Door › Hinge and Attachments
Filed Mar 9, 2001NY

WHEN OPENING DRIVER'S SIDE DOOR WELDS CAME OFF. DEALER HAS SEEN VEHICLE. *AK

Fuel System, Other
Filed Mar 9, 2001CA

GAS GAUGE ON INSTRUMENT PANEL FAILS TO REGISTER CORRECT AMOUNT OF FUEL IN TANK. HAS TAKEN VEHICLE TO DEALERSHIP FOR REPAIR. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Mar 8, 2001CA

I WAS AT A CHEVRON GAS STATION ABOUT TO PUMP GAS. MY GRAND JEEP CHEROKEE WAS PARKED ON A FLAT SURFACE AND IN THE PARK POSITION. MY SISTER WAS CONFINED BY HER SEAT BELT IN THE FRONT PASSENGER SEAT WHEN I GOT OUT AND WALKED AROUND THE DRIVER'S SIDE TO BEGIN PUMPING GAS, LEAVING THE DRIVER'S SIDE DOOR OPEN. AS I WAS ABOUT TO PULL THE GAS LEVER THE CAR STARTED ROLLING BACKWARDS TOWARDS ME AT WHAT APPEARED TO BE QUITE A RAPID SPEED ESPECIALLY GIVEN THAT I HAD LEFT IT IN PARK. MIRACULOUSLY, THE CAR WAS STOPPED FROM HITTING ONCOMING TRAFFIC ON WESTWOOD BLVD. BY THE OPEN DRIVER'S DOOR WHICH ALMOST PULLED OFF UPON IMPACT WITH ONE OF THE GAS PUMPS AND PROBABLY AVERTED A REALLY HORRENDOUS COLLISION. I HAVE SPENT TIME RESEARCHING THIS PARTICULAR INCIDENT AND HAVE CONCLUDED THAT THERE IS A VERY SERIOUS DEFECT IN THE "TRANSMISSION INTERLOCK" SYSTEMS OF GRAND JEEP CHEROKEES. I HAVE FOUND MANY OTHER GRAND JEEP CHEROKEES REPORTING THAT SAME, OR SIMILAR, INCIDENTS SOME OF WHICH HAVE RESULTED IN DEATHS. I HAVE WRITTEN NUMEROUS LETTERS TO DAIMLER/CHRYLSER SETTING FORTH THE PARTICULARS OF THE ACCIDENT IN WHICH I WAS INVOLVED, BUT THEY HAVE TURNED A DEAF EAR. I AM PERSONALLY SO TERRIFIED OF GETTING BACK IN MY CAR THAT I CHOSE TO LEASE ANOTHER CAR (WHILE BROKE AND UNEMPLOYED AND PAYING THE LEASE OM THE GRAND JEEP CHEROKE), RATHER THAN RISK LIFE AND LIMB BY DRIVING THAT CAR AGAIN -- SOMETHING I REFUSE TO DO. I ASK YOU PLEASE TO TAKE THIS MATTER VERY SERIOUSLY AND DO A THOROUGH INVESTIGATION INTO SER

Suspension
Filed Mar 2, 2001NJ

VEHICLE HAS BEEN VIBRATING SINCE 1998. TAKEN TO DEALER NUMEROUS TIMES, COULD NOT REMEDY PROBLEM. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 1, 2001PA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 26, 2001MO

CLICKING, SHUTTERING AND KICKING OF VEHICLE WHEN BRAKES ARE APPLIED.

Power Train › Driveline › Differential Unit
Filed Feb 24, 2001VA

THE REAR DIFFERENTIAL FAILED (LUCKILY BEFORE THE 36,000 WARRANTY) BUT NOW THE FRONT DIFFERENTIAL HAS DEVELOPED GRINDING AND NEEDS TO BE REPLACED. UNFORTUNATELY IT STARTED JUST AFTER THE WARRANTY RAN OUT. PRETTY DISAPPOINTING FOR A CAR WITH LESS THAN 43,000 AND WELL CARED FOR. *AK

Power Train › Axle Assembly
Filed Feb 22, 2001MA

REAR AXLE ASSEMBLY WAS REPLACED, HOWEVER 6 MONTHS LATER PROBLEM REOCCURRED, CONSUMER HOPES THIS IS NOT A CONTINUAL PROBLEM. *SLC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 22, 2001PA

THE VEHICLE EXPERIENCED SEVERAL BRAKES FAILURES WHICH WERE UNABLE TO BE CORRECTED AND CAUSED PULLING AND PULSATION, PRIOR TO RECALL NOTIFICATION 00V-136 THE CONSUMER TERMINATED THE LEASE AND LEASED A 1999 GRAND CHEROKEE WHICH IS EXPERIENCING THE SAME PROBLEM AT 16K MILES, THE CONSUMER IS REQUESTING REIMBURSEMENT. NLM

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Feb 21, 2001NY

TRANSFER CASE PLUG FELL OUT WHILE DRIVING AT 65 MPH. LOSS OF FLUID CAUSED REAR AXLE TO BREAK. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT WAS NOT COVERED UNDER A RECALL, AND IT WAS OUT OF WARRANTY. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER:

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Feb 15, 2001NJ

ENGINE CHECK LIGHT STAYS ON, BUT VEHICLE DOESN'T SHOW ANY PROBLEMS. DEALER HAS TRIED SEVERAL DIFFERENT REMEDIES. DEALER FELS FUEL VAPOR CANISTER NEEDS TO BE REPLACED. CONSUMER WILL ADD MOR INFORMATION.*AK

Steering
Filed Feb 6, 2001TX

VEHICLE WAS BEING TOWED BY A MOTORHOME, ONCE STOPPED CONSUMER NOTICED STEERING HAD LOCKED UP AND DESTROYED TIRES. *AK *SLC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 5, 2001MD

THE ROTORS ON THE VEHICLE FAILED PRIOR TO RECALL NOTIFICATION 00V-136. NLM

Visibility › Windshield Wiper/Washer
Filed Feb 2, 2001MN

WHEN THE OUTSIDE TEMPERATURE DROPS BELOW FREEZING THE FRONT WINDSHIELD WIPERS MOVE SO SLOWLY(1 PASS TAKES 5-7 SECONDS) THAT THEY CAN NOT KEEP THE WINDSHIELD CLEAR OF DEBREE AND CREATE A DRIVING HAZARD. THE DEALER VERIFIED THE PROBLEM BUT EVERYTHING IS WITHIN SPECS SO THEY CAN NOT DO ANYTHING ABOUT IT. THEY ALSO VERIFIED THAT THIS PROBLEM HAPPENS WITH ALL 1997 JEEP GRAND CHEROKEES UNDER THESE CONDITIONS. *AK

Air Bags › FrontalCrashFire
Filed Jan 27, 2001NY

JEEP IN QUESTION, HIT BLACK ICE AND FLIPPED OVER GUARDRAIL .NEITHER OF AIRBAGS DEPLOYED, FRONT BUMPER TORE OFF. JEEP WAS TURNED OFF AT COMPLETION OF ROLLOVER, AND STILL BROKE INTO FLAMES. *AK

Power Train › Manual Transmission › Column Shift Assembly
Filed Jan 26, 2001TX

UPON BEING TOWED BY MOTOR HOME, STEERING WHEEL LOCKED UP THREE DIFFERENT TIMES, CAUSING PREMATURE WEAR OF TIRE TREAD. CONSUMER HAS CONTACTED DEALER. *AK THE FRONT OF VEHICLE HAS ABOUT 1/2 DEGREE CAMBER AND DEALER STATED THERE IS NOTHING THAT CAN BE DONE EXCEPT TO CHANGE THE ENTIRE AXLE AND THAT WOULD EITHER MAKE PROBLEM WORSE OR STAY THE SAME. CONSUMER STATES THAT HE PUTS THE TRANSFER CASE IN NEUTRAL AND THE TRANSMISSION IN PARK WHENEVER TOWING VEHICLE, HOWEVER ON SEVERAL OCCASIONS THE STEERING WHEELS WERE FOUND IN LOCKED POSITION CAUSING SEVERE DAMAGE TO THE TIRES, CONSUMER STATES THAT VEHICLE HAD BEEN TOWED 40000 MILES BEFORE THIS PROBLEM STARTED OCCURRING, ON ONE OCCASION CONSUMER STATES HE HAD A DIFFICULT TIME GETTING STEERING LOCK TO RELEASE AND FOUND THE WHEELS WERE COCKED ABOUT 10 OR 15 DEGREES TO THE RIGHT AND THE FRONT TIRE WAS IN SHREADS, EVEN THE STEEL CORD WAS TORN, POSSIBLE INTERLOCK SYSTEM FAILURE CAUSING LOCKING AND WEAR OF TIRES AND AXLE BEING OUT OF ALIGNMENT. CONSUMER STATES SOMETIMES WHILE DRIVING IN 4-WHEEL DRIVE, THERE IS AJERKING AND ROUGHNESS IN TURNS ON DRY PAVEMENT, DEALER STATED THIS WAS THE WAY THE VEHICLES WERE DESIGNED. AIR CONDITIONER FREEZES UP AND SOAKS THE CARPETS, VEHICLE NEEDED NEW A/C MODULE AND COMPLETE NEW CARPETS. *SLC

Power Train › Axle Assembly › Axle Shaft
Filed Jan 26, 2001ID

WHEEL BEARINGS & DIFFERENTIAL BEARINGS FAILED W/ LESS THAN 50K MI. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 26, 2001NJ

FRONT ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, COONSUMER REQUEST REIMBURSEMENT. NLM

Vehicle Speed Control › Accelerator Pedal
Filed Jan 24, 2001TX

WHILE TRAVELLING ABOUT 65-70MPH VEHICLE SUDDENLY SURGED FORWARD, ACCELERATED TO AROUND 78 MPH. ENGINE REVVED, ACCELERATOR PEDAL STUCK TO FLOOR, CONSUMER COULD NOT SLOW VEHICLE DOWN, FINALLY SHUT OFF IGNITION. CHRYSLER SAID THAT A VEHICLE WITH THAT MANY MILES THAT COULD HAPPEN.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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