2010 Jeep Compass

Routine

Owners filed 71 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 2 times.

Not among the Jeep Compass years to avoid. Which Jeep Compass years to avoid →

When it fails
020k40k60k90k120k200k
78,000 milesMedian miles at failure

51 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.

Most common 2010 Jeep Compass problems

17 of the 71 complaints (24%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags17
202
Structure › Body · body and frame12
111
Fuel/Propulsion System · fuel and propulsion system7
000
Vehicle Speed Control · throttle and acceleration5
101
Unknown or Other5
000
Engine5
001
Electrical System4
010
Suspension3
000
Steering3
000
Power Train · transmission3
010

2 safety recalls

Part 573 reports
Seat Belts › Pretensioner16V668000
Filed Sep 15, 20161,435,625 vehiclesChrysler (FCA US LLC)

Defect. Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

Risk. If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy. Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

Electrical System › Software13V233000
Filed Jun 4, 2013254,396 vehiclesChrysler Group LLC

Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or side airbags.

Risk. In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.

Remedy. Chrysler will notify owners, and dealers will correct the software free of charge. The recall began June 21, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall number is N01.

All 2 campaigns on file, newest first.

What owners reported

Newest filings
Vehicle Speed Control
Filed Feb 29, 2024MO

System failed was the throttle body, power (engine?) and brakes. I was unable to accelerate while going up a hill. When this happened the whole vehicle shut off which wouldn't allow me to push in the break pedal since I was still in drive. This could of caused us to be hit from the traffic following behind me. This put our lives at risk. Unknown, unsure what is being questioned as far as repeoducing a problem? It has failed my states safety inspection yesterday. I just purchased this vehicle a week ago. Warning lights were lightening bolt, abs light and traction control light.

Air Bags
Filed Apr 3, 2023TX

The brake and ABS are on. Also there is a lightning bolt that appears on the cluster. The honk does not want to work as well and it is associated with the airbag since its installed with it in the center of the steering wheel.

Structure › Frame and Members
Filed Jul 7, 2022100,000 milesOH

The contact's son-in-law owns a 2010 Jeep Compass. The contact stated that while the vehicle was at an independent mechanic for an oil change and tire rotation, the mechanic informed him that the rear subframe was cracked. The mechanic advised the contact's son-in-law to not drive the vehicle until the rear subframe was replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Suspension
Filed Dec 5, 2021MA

My front and rear sub-frame rotted out, making my vehicle dangerous to drive for me my family and other passengers that ride in my vehicle,it is also a danger to other vehicles and persons on the road. Chrysler knows of this problem with 2010 jeep compass but has never issued a safety recall, it seems only fair that Chrysler should held responsible to recall this vehicle since they used cheap parts knowing they would not hold up in states with heavy winters and the use of salt on roadways.

Structure › Body
Filed Jan 15, 2021144,832 milesME

MY 2010 JEEP COMPASS WAS TAKEN IN FOR AN INSPECTION TODAY. IT FAILED FOR LOWER FRONT SUBFRAME BEING TOTALLY RUSTED OUT. THIS IS UNACCEPTABLE FOR A 10 YEAR OLD VEHICLE AND VERY UNSAFE!

Air Bags
Filed Dec 10, 2020PA

THE AIR BAG LIGHT REMAINS ON AND IT CHIMES.

Fuel/Propulsion System
Filed Dec 2, 2020WV

EVERY TIME I FILL MY JEEP UP IT STARTS JERKING THEN COMPLETELY QUITS. I RESTART MY JEEP AND START TO PULL OUT ONTO THE STREET AND/OR HIGHWAY IT STILL JERKS FOR THE FIRST FEW SECONDS THEN QUITS. I HAD A ENGINE DIAGNOSTIC TEST AND HAD TO REPLACE THE CANISTER COSTING ME $248.00 NOT COUNTING LABOR COST. THIS HAS BEEN AN ISSUES FOR THE LAST SEVEN MONTHS TO DATE, THE JERKING AND SHUTTING OFF OF MY JEEP

Unknown or Other
Filed Sep 21, 202092,000 milesMD

THE VEHICLE KEEP ON HONKING ON IT OWN. WE TOOK THE VEHICLE TO THE DEALERSHIP WHICH THE DIAGNOSED AND REPAIRED THE PROBLEM BUT THE VEHICLE FROM TIME KEEPS HONKING. WE TOOK IT BACK TO THE DEALERSHIP THEY SAY THERE'S NO CODE SHOWING UP FOR THE AND IT NEVER WENT OFF WHILE THERE.

Electrical System
Filed Jun 23, 202050,000 milesTX

TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT STATED THAT OCCASIONALLY, THE HORN ACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Vehicle Speed Control
Filed Apr 12, 2020128,000 milesFL

I HAVE BEEN DRIVING MY VEHICLE FOR ALMOST A YEAR NOW IT AND IT SEEMS LIKE THE CLUTCH PEDAL IS BINDING, THE PEDAL DEPRESSES WHEN I'M DRIVING BUT FEELS LIKE IT HAS SOME KIND OF RESISTANCE. I'M NOT SURE IF IT MAY BE AN UNDERLYING ISSUE OR NOT BUT THIS IS BEST HOW IT CAN BE DESCRIBED.

Seat BeltsCrash1 injured
Filed Nov 15, 2019120,000 milesCO

TL* THE CONTACT OWNED A 2010 JEEP COMPASS. WHILE DRIVING 25 MPH, ANOTHER VEHICLE TURNED LEFT WITHOUT YIELDING THE RIGHT OF WAY. AS A RESULT, THE CONTACT SLAMMED ON THE BRAKE PEDAL AND REAR ENDED THE OTHER VEHICLE. THE DRIVER'S SEAT BELT FAILED TO ENGAGE AND ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES AND BURNS TO THE LEFT ARM, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE SIDE OF THE ROAD AND WAS TOWED TO A LOT. THE VEHICLE WAS LATER DEEMED DESTROYED. THE WINDSHIELD, PASSENGER SIDE HEADLIGHT, AND DRIVER'S DOOR WERE DAMAGED. THE CONTACT MENTIONED THAT IN 2017, THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL AT THE FARICY BOYS CHRYSLER JEEP (4950 NEW CAR DR, COLORADO SPRINGS, CO 80923, (855) 846-8666). THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 120,000. *BF *TR

Unknown or Other
Filed Oct 4, 201961,500 milesMA

JEEP COMPASS HAS JUST OVER 61,000 MILES, WHEN TURNING TO GO UP MY DRIVEWAY THE CONTROL ARM FELL TO THE GROUND. I HAD TO PURCHASE NEW VEHICLE AS THIS WAS UNSAFE TO DRIVE. THE SERVICE DEPARTMENT AT LIA JEEP OF NORTHAMPTON REPORTED TO ME THAT I WOULD KEEP CONTINUING HAVING OTHER PROBLEMS WITH UNDERNEATH THE CAR EVEN IF REPAIRED AS IT WAS SO BAD. THIS IS WHY I CHOSE TO GET NEW VEHICLE. METRO JEEP OF CHICOPEE, MA TOOK IS AS A TRADE AND WILL BE TOWED THERE TODAY. 10/4/19 I WAS VERY THANKFUL THAT THIS DID NOT HAPPEN AT HIGH RATE OF SPEED OR I MAY NOT BE TYPING THIS RIGHT NOW.

Fuel/Propulsion System
Filed Sep 18, 201980,000 milesIN

AFTER PURCHASING MY NEW/USED COMPASS FROM A DEALER IN TOWN I WENT TO FILL THE GAS TANK UP. NOT REALLY A PROBLEM THIS TIME FILLING THE TANK BUT UPON STATING THE VEHICLE IT STARTED TO STALL SHAKE , SPIT, AND SPUTTER DOWN THE ROAD AFTER ONLY ABOUT A 1/10 OF A MILE. DURING THIS TIME OF STALL THE STEERING BECAME ALMOST IMPOSSIBLE TO TURN WHILE DRIVING TOWARDS ONCOMING TRAFFIC . THIS WASNT THE ONLY TIME IT DONE THIS ....NO EVERY TIME I GO TO FILL UP THE TANK WITH GAS IT DOES THE SAME THING AND ACTS THE SAME WAY IT STRAIGHTENS UP AFTER RUNNING A FEW MILES (IF IT STAYS RUNNING ) OR RESTARTING THE ENGINE. LATELY IT TAKES ME ABOUT A HALF AN HOUR TO FILL THE TANK BECAUSE THE PUMP SHUTS OFF LIKE IT IS ABOUT TO OVER-SPILL EXCEPT THE TANK IS EMPTY AND IT ISN'T THE PUMP BECAUSE IT DOES THIS AT EVERY GAS STATION I COME TO NOW. THE SAFETY FACTOR HERE IS THE STALLING WHILE IN MOTION WITHOUT WARNING LOOSING CONTROL OF WHERE MY CAR IS GOING IS A SAFETY HAZARD AND THIS NEEDS TO BE ADDRESS BEFORE A HEAD ON COLLISION

Engine
Filed Aug 23, 201990,000 milesCT

CAR STALLS AFTER FILL UP, NO OTHER TIME.I DO NOT OVER FILL.AFTER LEAVING THE GAS PUMP, THE CAR "BUCKS" AND THEN STALLS ONE OR TWO TIMES WHILE IN TRAFFIC AS I TRY TO LEAVE A TRAFFIC LIGHT OR DRIVE IN THE TRAFFIC. CAR IS IN MOTION WHEN THIS HAPPENS ON CITY STREETS. STARTED IN 2017 AND CONTINUES TO TODAY.

Structure › Body
Filed Aug 10, 201935,000 milesFL

THE CAR LEAKS THRU THE OVERHEAD LIGHTS DURING RAIN/STORMS WHICH CAUSES THE WATER TO COME ONTO THE SHIFT CONTROL COLUMN CAUSING MAJOR DISTRACTION WHILE DRIVING. IN ADDITION, THE WATER LEAKAGE ALSO RUNS ALONG THE DRIVER SIDEBAR, AND POOLS ON THE DRIVERS FLOORBOARD AND THE SEAT IMMEDIATELY AFT. THIS IS A SAFETY HAZARD WHEN WATER IS POURING OUT OF THE OVERHEAR DOME LIGHTS ONTO THE SHIFTER/DRIVER WHILE DRIVING. RAIN COMES IN BE IT STATIONARY OR DRIVING. THIS HAS BEEN A CONSTANT PROBLEM SINCE WE HAVE OWNED THIS CAR. WE HAVE REPAIRED/REPLACED THE SUNROOF, NEW WINDSHIELD...NOTHING WORKS. THIS CAR IS A SAFETY HAZARD, I DON'T ALLOW ANY MEMBERS OF MY FAMILY TO DRIVE IT ANY LONGER.

Engine
Filed Aug 4, 201976,000 milesIN

CAR RANDOMLY SHUTS OFF WHILE DRIVING. STARTED WITH NO KNOWN CAUSE THEN IT STARTED DOING THIS AFTER FUELING THE CAR. HAVE SEEN THAT IT IS A WELL KNOWN PROBLEM WITH JEEP COMPASS, AND OTHER MODELS LIKE THE COMPASS.

Structure › Body
Filed Jul 4, 2019115,000 milesME

I BROUGHT MY VEHICLE A 2010 JEEP COMPASS TO BODWELLS JEEP IN BRUNSWICK MAINE LAST YEAR TO HAVE THE CROSSMEMBERS INSPECTED. THERE IS AN EXTENDED WARRANTY ON THIS VEHICLE FOR 10 YEARS. LAST YEAR THEY TOLD ME THAT IT WAS IN PERFECT SHAPE AND NOW THIS YEAR THE CROSSMEMBERS ARE SO RUSTED THROUGH THAT THERE IS A GIANT HOLE. THEY DON'T WANT TO FIX IT FOR FREE AND MY CAR WILL NOT PASS INSPECTION.

Unknown or Other
Filed Jun 29, 2019101,000 milesIN

CAR RANDOMLY SHUTS OFF WHILE IN MOTION. WILL RESTART AFTER SHUT OFF. HAS DOES THIS MANY TIMES . THIS HAS BEEN HAPPENING FOR QUITE SOME TIME. LOOKED IT UP AND IT'S A COMMON PROBLEM THAT NEEDS TO BE ADDRESSED.

Engine
Filed Jun 24, 2019102,000 milesPA

TL* THE CONTACT OWNS A 2010 JEEP COMPASS. AFTER FUELING THE VEHICLE, IT SPUTTERED AND STALLED. THE VEHICLE WAS ABLE TO RESTART AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE INTAKE MANIFOLD SENSOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 102,000.

Structure › Body
Filed Jun 7, 201997,921 milesNE

RUSTED SUBFRAME. RECALLED IN SOME STATES CONSIDERED SALT BELT STATES BUT NOT NEBRASKA, WHY NOT? THIS IS HORRIBLE. NOTHING ELSE IS SO RUSTY IT IS CRUMBLING LIKE THE SUBFRAME.

Fuel/Propulsion System
Filed May 6, 201978,000 milesMI

PURCHASED IN 2017, 4 MONTHS LATER PUT CLOSE TO $4000.00 IN SUSPENSION AND FUEL FILLER TUBE DUE TO EXTREME RUSTING. NOW ON APRIL 15, 2019 TOOK IT IN FOR OIL CHANGE AND WAS WRITTEN ON PAPER BUT NOT TOLD TO ME. I JUST WAS GOING THROUGH THE PAPERS TODAY BECAUSE THE BBB SAID THEY CAN'T HANDLE MY PROBLEM. MDH 0826XX IS A SAFETY BULLETIN THAT EXTENDED THE COVERAGE FOR THIS PROBLEM. I STILL OWE ON THIS AND THE DEALER SHOULD BE HELD ACCOUNTABLE FOR ALL OF THESE PARTS I PAID FOR SOME ALREADY BUT THIS I WON'T PAY FOR. WHY ISN'T RANDY WISE CHYRSLER RESPONSIBLE? ALL THESE SAFETY THINGS SHOULD HAVE BEEN FIXED BEFORE THEY SOLD IT WITH TERRIBLE SAFETY DEFECTS THAT THEY WERE AWARE OF. YOU CAN'T DO ALL THE SUSPENSION WORK THEY DID AND NOT NOTICE A ROTTEN CRADLE!!! I AM MORE UPSET NOWTHAN I CAN EVEN SAY. I'M A 69 YEAR OLD WOMAN WITH A 72 YR OLD DISABLED HUSBAND!!

Fuel/Propulsion System
Filed Apr 1, 2019117,000 milesNY

I JUST FILLED UP MY CAR AND ABOUT 1 MILE FROM MY HOME THE CAR STALLED OUT WHILE MAKING A TURN. I WAS DRIVING AT ABOUT 15 MPH IN THE CITY. I ALMOST CRASHED THE CAR BECAUSE THE STEERING WHEEL LOCKED UP AND I NEEDED AN ENORMOUS AMOUNT OF PRESSURE ON THE BRAKE PEDAL TO STOP MY CAR.

Engine
Filed Feb 26, 201994,000 milesMA

FILLED MY GAS TANK AT THE GAS STATION BEFORE GETTING ONTO THE HIGHWAY. CAR STALLED AND TURNED OFF MERGING ONTO THE HIGHWAY ABOUT A MILE DOWN THE ROAD. LOST CONTROL OF BREAKS AND STEERING. NO WARNING LIT UP ON DASH. GOOGLED AND FOUND OUT MANY OTHERS HAVE THIS ISSUE. THIS IS DANGEROUS AND I WAS ALMOST KILLED, SOMETHING NEEDS TO BE DONE.

Fuel/Propulsion System
Filed Oct 3, 201860,000 milesPA

CAR STALLS AFTER YOU FILL UP THE GAS TANK AND DRIVE AWAY FROM THE GAS STATION. IF YOU COME TO STOP AND/OR IDOL WITHIN 5 MINUTES OF FILLING UP YOUR CAR TANK OR COASTING ALONG IT WILL STALL.

Structure › Body
Filed Sep 21, 201880,000 milesVA

TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT STATED THAT THE FRONT SUBFRAME OF THE VEHICLE WAS RUSTED AND SPLIT IN HALF. THE DEALER (RAMEY CHRYSLER DODGE JEEP RAM, 27992 GOV G C PEERY HWY, NORTH TAZEWELL, VA 24630 (276) 988-6526) WAS CONTACTED AND STATED THAT THE VEHICLE WAS ONLY INCLUDED IN A SEAT BELT RECALL. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST; HOWEVER, THE CONTACT HEARD A MESSAGE ABOUT THE RUST FAILURE WHEN SHE WAS PLACED ON HOLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Structure › Body
Filed Sep 13, 2018KY

I'VE OWNED A 2010 JEEP COMPASS FOR TWO YEARS NOW. I USE IT AS A WORK VEHICLE. RECENTLY IT STARTED MAKING A VERY ROUGH SOUNDING NOISE GOING DOWN THE ROAD. IT WOULD BE DEEP AND DISGRUNTLED AND THEN HIGH PITCHED ALMOST WHISTLING. I TOOK IT TO A MECHANIC AND THEY SAID THE FRONT SUBFRAME IS RUSTED SO BAD IT'S UNSAFE TO DRIVE. SO I STARTED LOOKING INTO THE ISSUE ONLINE AND THERE ARE DOZENS AND DOZENS OF OTHER JEEP OWNERS COMPLAINING ABOUT THE SAME ISSUE WITH THEIR JEEPS. AND TO MAKE IT ALL WORSE JEEP SEEMS TO WANT TO DO NOTHING ABOUT IT. IT'S UNSAFE AND IT'S GOING TO GET SOMEONE SEVERELY HURT OR KILLED.

Power Train
Filed Aug 23, 2018AL

"TAMARA RECALL" WHERE I TOOK MY CAR THEY SAID THEY COULD NOT FIND WHAT WAS CAUSING THE CAR TO HESITATE ARE TRANSMISSION SLIPPING. THIS HAPPEN WHEN THE CAR WARMS UP AND DOES IT UNTIL YOU REACH ABOUT 50 MILES A HOUR. THE MECHANIC CLEAN TRANSMISSION SCREENS AND CHANGE FLUIDS. STILL DID NOT CORRECT THE PROBLEM.

Engine1 injured
Filed Aug 21, 201884,000 milesIN

FIRST OF ALL, THIS IS ONE OF THE MOST COMMON COMPLAINTS OF THE ENTIRE JEEP COMPASS LINE AND IT STILL HAS NOT BEEN RECALLED. MY JEEP COMPASS 2010 STALLS RANDOMLY WHEN I DRIVE AND IS A MAJOR HAZARD. 2 MECHANICS INCLUDING A LOCAL DEALER ARE UNABLE TO DIAGNOSE THE PROBLEM (WHICH IS A COMMON THEME IN ALL OF COMPLAINTS REGARDING THE JEEP COMPASS). IT HAS ALMOST CAUSED AN ACCIDENT SEVERAL TIMES WITH ME (ANOTHER COMMON THEME) AND IT MAY EVENTUALLY TAKE A DEATH FOR IT TO BE ON THE RADAR FOR AN ACTUAL RECALL. IT HAS HAPPENED IN THE DRIVEWAY DRIVING 5MPH OR ON THE HIGHWAY DRIVING 70MPH. IT IS EXTREMELY FRIGHTENING. THERE IS NO WARNING SIGN. THE CAR DRIVES INCREDIBLY WELL WHEN IT IS NOT STALLING. SHAME ON THE NHTSA FOR NOT RECALLING THIS YET. I WILL NEVER PURCHASE A JEEP AGAIN SINCE THERE IS NO SUPPORT FROM THEIR END OR EVEN FROM THE NATIONAL SERVICE HERE. I GOT SCARED THE LAST TIME IT STALLED AND JAMMED MY FINGER ON THE STEERING WHEEL TO STEER IT TO THE SHOULDER ON A HIGHWAY DRIVING 70MPH! THE CAR HAD ABOUT 84K MILES ON IT, BUT THE STALLING HAPPENS ON EVEN THE NEWER MODELS WITH LESS THAN 2,000 MILES DRIVEN!!

Air Bags
Filed Feb 15, 2018150,000 milesNM

TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE CONTACT CALLED LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE (8528 LOMAS BLVD NE, ALBUQUERQUE, NM 87710, 505-404-0108). THE DEALER STATED THAT THEY WERE UNABLE TO PROVIDE A TIMEFRAME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT. *TT *TR

Air Bags
Filed Oct 2, 2017MI

TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER; 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VAN ANDEL AND FLIKKEMA CHRYSLER JEEP (3844 PLAINFIELD AVE, NE, GRAND RAPIDS, MI 49525; 616-363-9031) AND WAS INFORMED THAT THE RECALL REPAIR APPOINTMENT HAD TO BE RESCHEDULED FOR THE FOURTH TIME WITH GIVEN CAUSE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, CONTACTED THE DEALER, BUT WAS UNABLE TO EXPEDITE THE DEALER'S APPOINTMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Sep 5, 2017TX

THE LOCAL DEALERSHIP IPAC (INGRAM PARK CHRYSLER DODGE JEEP RAM) SAN ANTONIO, TEXAS 210.998.9782 IS NOT PROVIDING ME WITH ASSISTANCE IN REPAIRING MY RECALLED VEHICLE. MY JEEP WAS DROPPED OFF AUGUST 24, 2017 WITH THE DEALERSHIP AND I WAS NOTIFIED THAT AN ADDITIONAL PART NEEDED TO BE ORDERED TO COMPLETE THE RECALL REPAIR. I WAS TOLD IT WOULD TAKE 3 DAYS TO GET THE PART IN. I LEFT MY CAR UNTIL MONDAY 8/28/17 AND WHEN CAR WAS STILL NOT REPAIRED I PICKED UP SO I COULD TAKE MY GRANDCHILDREN TO SCHOOL. I WAS TOLD I WOULD BE CALLED WHEN THE PART CAME IN. IT IS NOW SEPTEMBER 5TH AND I HAVE NOT HEARD BACK FROM SERVICE DEPT. I HAVE CALLED 4 SEPARATE OCCASIONS AND KEEP GETTING TRANSFERRED TO A LINE NO ONE ANSWERS AND WITH NO VOICE MAIL. I WAS ASSURED BY RAY THAT COMMUNICATION WOULD NOT BE AN ISSUE. I HAVE ALSO TRIED CHATTING WITH THE STORE ONLINE AND NO ONE WILL ANSWER MY QUESTIONS REGARDING THE STATUS OF RECALL REPAIR. I KEEP BEING TOLD SOMEONE WILL CALL BACK AND NO ONE DOES. I AM NOW GOING INTO WEEK 2 SINCE I MADE CONTACT WITH THE SERVICE DEPT TO HAVE MY JEEP REPAIRED. MY JEEP IS STILL NOT FIXED AND THERE IS NO SCHEDULED DATE FOR REPAIRS TO TAKE PLACE.

Seats
Filed Aug 26, 201799,000 milesKS

THE HEAD REST ON THE PASSENGER'S SEAT DEPLOYED WHILE SETTING IN A GROCERY STORE PARKING LOT IN GREAT BEND, KS. THE PASSENGER WAS STRUCK IN THE BACK OF THE HEAD WITH NO INJURY. THIS HAPPENED ON 7/25/17 AT ABOUT 10:30 A.M. THE CAR WAS IN PARK WITH THE AIR-CONDITIONER RUNNING. THERE WAS NO IMPACT TO THE VEHICLE. I HAD DIAGNOSTICS RUN ON THE VEHICLE BY MARMIE MOTORS IN GREAT BEND, KS.

Structure › Body
Filed Aug 7, 2017NY

MY JEEP DID NOT PASS INSPECTION TODAY. THE UNDERBODY IS TOTALLY RIOTED AWAY FROM FRAME, THIS SHOULD NOT HAPPEN TO A 2010 VEHICLE, I WANT TO KNOW IF JEEP WILL RECALL OR FIX THIS PROBLEM . I DID NOT SPEND 17,000 ON A 7 YEAR OLD VEHICLE FOR IT TO HAVE A ROTTED FRAME , I'M VERY IN HAPPY WITH JEEP RIGHT NOW

Air Bags
Filed Jul 26, 2017KY

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (CROSS CHRYSLER JEEP FIAT, 1501 GARDINER LN, LOUISVILLE, KY 40218, (502) 459-9900) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Vehicle Speed Control
Filed Jul 24, 201733,000 milesGA

MY SON HAS A 2010 JEEP WRANGLER AND WAS SENT A RECALL REIMBURSEMENT LETTER FOR "FRONT BRAKE CALIPER HOSES AND BOTH WHEEL SPEED SENSORS". I OWN A 2010 JEEP COMPASS THAT NEEDED REPLACEMENTS FOR BOTH FRONT SPEED SENSORS. VEHICLE SENSOR ALERTED ME WHILE DRIVING IN BOTH INSTANCES. I HAD DEALER REPLACE THE FIRST ONE AND LESS THEN TWO MONTHS BEFORE SECOND SPEED SENSOR NEEDED TO BE REPLACED. ARE THESE SPEED SENSORS COMMONLY NEEDING REPAIR/REPLACEMENT?

Electrical System
Filed Jul 19, 201772,000 milesPA

WIRELESS CONTROL MODULE (WIRELESS MODULE-RECEIVED) WENT AGAIN FOR THE 2ND TIME. WHEN THIS HAPPENS - KEYLESS ENTRY DOES NOT WORK. WHEN KEY IS REMOVED FROM THE CAR AND THE DOOR OPENS, CAR CHIMES LIKE THE KEY IS STILL IN THE IGNITION, AND AM UNABLE TO LOCK THE DOORS WITH THE BUTTON FROM THE INSIDE. I MUST PUSH EACH DOOR LOCK DOWN, AND THERE IS NO WAY TO LOCK MY TRUNK. THIS POSES A SERIOUS SAFETY CONCERN, ESPECIALLY IF BEING FOLLOWED AND NOW BEING ABLE TO ENTER MY CAR IN A FAST MANNER AND LOCK THE DOORS WITH ONE SWITCH. PURCHASED THE VEHICLE IN JULY OF 2010. REPLACED ONCE ON DECEMBER 6, 2013. NOW HAVE ANOTHER APPOINTMENT TO HAVE IT REPLACED AGAIN ON JULY 25, 2017.

Air Bags
Filed Jul 12, 2017ME

TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-853-1403. THE MANUFACTURER STATED THAT THE PARTS WOULD COME WITHIN 2 MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Jul 1, 2017104,809 milesNY

INITIAL INDICATION WAS A CHECK ENGINE ERROR. MECHANIC TROUBLESHOT AND DETERMINED ERROR RELATED TO FUEL SYSTEM. REMOVED REPLACED SUSPECTED FAULTY GAS CAP AND ERROR CLEARED. WITHIN 62 MILES ACROSS 19 DAYS, THE CHECK ENGINE ERROR RE-APPEARED. MECHANIC TROUBLESHOT AND FOUND FUEL SYSTEM ERROR AGAIN. MECHANIC PROBED THE FUEL SYSTEM AND FOUND THAT THERE WAS A FUEL LEAK AND FUEL BREACH/PUDDLING DUE TO CORROSION ON THE FUEL PUMP. MECHANIC REMOVED & REPLACED THE FUEL PUMP TO CORRECT THE LEAK AND THE CHECK ENGINE ERROR MESSAGE.

Air Bags
Filed Jun 15, 201778,109 milesTX

I AM UNABLE TO USE MY 2010 COMPASS TO TRANSPORT MY FAMILY BECAUSE OF FEAR THE PASSENGER AIRBAG IS DANGEROUS. SINCE NO REMEDY IS AVAILABLE, WHAT AM I TO DO?? I MUST HAVE TRANSPORTATION. HOW MANY DEATHS MUST OCCUR BEFORE FCA MAKES A CASH SETTLEMENT SO I CAN REPLACE MY CAR? HOW LONG MUST AMERICAN CONSUMERS BE AT RISK FOR THE LIVES OF PASSENGERS? FCA IS LEGALLY RESPONSIBLE. I CANNOT AFFORD TO KEEP RENTING A VEHICLE.

Power Train
Filed Jun 3, 2017138,864 milesMD

SPEED CONTROL DEVICE NOT RESPONDING. JUST PURCHASED THE VEHICLE!!! ALSO I HAVE BEEN INFOMED FROM A DIAGNOSED TROUBLE CODE WITH THE FOLLOWING CODE: P0700. SHIFTING PROBLEM..SLIPPING ( FREE WHEELING).

Air Bags
Filed Apr 21, 2017MD

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 19, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Mar 22, 2017CT

OCCUPANT RESTRAINT CONTROLLER BEEN WAITING SINCE 2016 SEPTEMBER CALLED 10 TIMES AND NO PARTS I BETTER NOT GET IN AN ACCIDENT AND I HAVE AN INJURY.

Air Bags
Filed Mar 13, 2017NC

TAKATA RECALL. I GOT A RECALL ON MY AIR BAGS IN SEPTEMBER 2016 AND I HAVENT HEARD ANYTHING BACK YET.

Structure › Body
Filed Mar 13, 201799,500 milesOH

FRONT CROSSMEMBER WAS FOUND TO BE CORRODED. ALONG WITH THE CROSSMEMBER BEING CORRODED, THE LINKS, AND ARMS ATTACHED TO THE CROSSMEMBERS WERE ALSO FOUND TO BE CORRODED. THERE IS AN "EXTENDED WARRANTY" THAT WAS ISSUED BY FCA FOR THE CROSSMEMBERS ONLY. MY VEHICLE WAS TAKEN FOR REPAIR AT A JEEP DEALERSHIP AND THE FRONT CROSSMEMBER WAS REPLACED ONLY UNDER THE WARRANTY. THE PASSENGER SIDE LOWER CONTROL ARM WAS ALSO RUSTED OUT AND BROKEN DURING THE REPAIR AS WELL AS THE LINKS TO THE FRONT CROSSMEMBERS WHICH BROKE WHEN THEY WERE REMOVING THE WARRANTY PART. HOWEVER, THESE PARTS WERE NOT COVERED UNDER WARRANTY, COSTING ME OVER $200 TO REPLACE SO FAR. AN ALIGNMENT WAS COMPLETED ON THE VEHICLE, BUT WHEN IT WAS PICKED UP FROM THE DEALERSHIP IT WAS PULLING SEVERELY. AN APPOINTMENT WAS SCHEDULED TO TAKE THE VEHICLE BACK FOR ALIGNMENT TO BE REDONE AND FOUND THAT THE REAR CROSSMEMBERS WERE ALSO CORRODED AS WELL AS THE LINKS AND CONTROL ARMS IN THE REAR. VEHICLE SOUNDS AS IF SOMETHING COULD BREAK EVERY TIME A BUMP IS HIT, PULLS SIGNIFICANTLY, AND IS CONCERNING TO DRIVE, BUT I HAVE BEEN TOLD THAT IT IS SAFE TO DRIVE. I DO NOT FEEL SAFE, BUT I HAVE BEEN TOLD BY FCA THAT THE MECHANIC AT THE DEALERSHIP KNOWS MORE THAN I DO EVEN THOUGH THEY COULDN'T SEE THE OBVIOUSLY CORRODED PARTS. I IMAGINE THAT IT WILL COST ANOTHER COUPLE OF HUNDRED DOLLARS TO REPLACE THE ADDITIONAL PARTS NEEDED TO FIX THE REAR CROSSMEMBER WARRANTY. WHILE I AM GRATEFUL THAT FCA HAS ISSUED AN EXTENDED WARRANTY. THE WARRANTY IS NO

Air Bags
Filed Mar 6, 201782,500 milesTX

TAKATA RECALL. THE DEALERSHIP TELLS ME THAT THE REPLACEMENTS ARE STILL UNAVAILABLE. I'VE KNOWN ABOUT THIS ISSUE SINCE MAY 2015...ALMOST 2 YEARS!! WHEN CAN I GET MY VEHICLE FIXED SO THAT I CAN DRIVE IT WITHOUT WORRYING ABOUT BEING KILLED IF I HAVE A CRASH!

Air Bags
Filed Feb 2, 2017NC

TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Jan 25, 201742,000 milesPA

THE BALL JOINT ON THE JEEP HAS HAD TO BE REPLACED 2 TIMES ON THE LEFT. ONE TIME AT 42,000 MILES. THE SECOND TIME AT 85,000 MILES. ALSO THE RIGHT SIDED BALL JOINT AND CONTROL ARM HAD TO BE REPLACED. FAILURE OF THESE COMPONENTS CAN LEAD TO THE WHEEL COMING OFF AND WRECKS. INFORMATION ON THE INTERNET AND THE MECHANICS I HAVE SPOKEN WITH SAY THEY HAVE NEVER SEEN THESE PARTS WEAR OUT AS FREQUENTLY AS THEY ARE IN THIS COMPASS AND THERE SHOULD BE A RECALL.

Air Bags
Filed Jan 18, 2017CA

TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/03/17*LJ *CN

Structure › Body
Filed Jan 17, 201765,000 milesPA

I TOOK MY WIFES 2010 JEEP COMPASS TO THE GARAGE FOR INSPECTION AND THE MECHANIC TOLD ME THAT THE FRONT SUBFRAME IS RUSTED THROUGH SO BADLY THAT HE CAN FIT HIS FIST THROUGH ONE OF THE HOLES. I CONTACTED JEEP MULTIPLE TIMES AND THEY REFUSE TO TALK TO ME ABOUT THIS SAFETY ISSUE. THE VEHICLE IS ONLY 7 YEARS OLD, COMPLETE RUSTING THROUGH SHOULD NOT BE HAPPENING.

Complaints 1-50 of 71, newest first, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20265100Routine
202529010Routine
202455010Routine
202349200Routine
2022226400Above average
202181020Routine
2020143120Routine
2019331220Above average
2018948650Above average
2017229430Above average
2016293120Above average
2015113120Routine
2014308270Above average
201380150Routine
2012184451Fatalities reported
2011188320Routine
2010 — this page71230Routine
200944100Routine
200893000Routine
2007259360Above average

Compare every Compass year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 15, 2016. Source: NHTSA Office of Defects Investigation.