33 complaints record an odometer reading. Failures cluster around 90,000–105,000 miles.
Most common 2009 Jeep Compass problems
13 of the 44 complaints (30%) are about the suspension.
Component
Reports
Crashes
Fires
Injuries
Suspension
12
1
0
0
Structure › Body · body and frame
6
0
0
0
Unknown or Other
4
0
0
0
Electrical System
4
0
0
0
Engine
3
0
0
0
Air Bags · airbags
3
1
0
1
Power Train · transmission
2
0
0
0
Vehicle Speed Control · throttle and acceleration
1
0
0
0
Traction Control System
1
0
0
0
Tires › Pressure Monitoring and Regulating Systems
1
0
0
0
1 safety recall
Part 573 reports
Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)08V528000
Filed Oct 9, 2008712 vehiclesChrysler LLC
Defect. CHRYSLER IS RECALLING 712 MY 2009 SEBRING, DODGE CALIBER, AVENGER, JOURNEY, JEEP PATRIOT, AND COMPASS VEHICLES. A NEW ADHESIVE USED IN THE POWER TRAIN CONTROL MODULE (PCM) MANUFACTURING PROCESS CAN CAUSE THE PRINTED CIRCUIT BOARD TO BREAK.
Risk. THIS CAN CAUSE THE ENGINE TO STALL AND CAUSE A CRASH WITHOUT WARNING.
Remedy. DEALERS WILL REPLACE THE PCM FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 10, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
All 1 campaign on file, newest first.
What owners reported
Newest filings
Suspension
Filed Feb 1, 2024151,000 milesOH
The contact owns a 2009 Jeep Compass. The contact initially became aware that the rear passenger’s side tire was resting at an angle. The contact took the vehicle to an independent mechanic to have the rear struts replaced; however, the mechanic informed the contact that the rear suspension was extremely corroded. The contact was also informed that the vehicle was not safe to be driven. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 151,000.
Unknown or Other
Filed Nov 14, 2023IN
Jeep extended the warranty for the front and rear body subframes. I had my vehicle inspected at the onset of the warranty. I again had an inspection done at my local dealer on 4/15/2022. Since that date the vehicle has been driven approximately 7000 miles. A week ago as I was making a turn at traffic speed I heard a thumping sound. On 11/12/2023 with the vehicle on jackstands it was confirmed that the rear subframe on the drivers side had completely broken and the subframe on the passenger side was rusted through as well. I called Jeep US on 11/14/2023 and it was stated that the warranty was no longer in effect with them. I believe the inspection was either not completed properly or the damage was already in process. This could have resulted in a horrific incident as there were no warning signs and thinking that the inspection had not shown any potential hazard.
Electrical System
Filed Jun 3, 2023IL
Front and rearsubframe extremely rusted, making it dangerous to drive. fuse box under front hood in front of driver side rusting out wiring. Not main fuse box but the one with relays.
Engine
Filed Oct 6, 2022PA
The contact owns a 2009 Jeep Compass. The contact stated that the brake pedal would depress to the floorboard with several warning lights illuminated. The contact also stated that the vehicle would overheat with the temperature gauge indicating that the engine was hot. The contact had taken the vehicle to an independent mechanic where she was informed that the electronic stability control module was defective. The contact replaced the battery; however, the failure immediately returned and the brake failure worsened. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Suspension
Filed Aug 29, 2022NY
I was informed about my rotting subframe on my 2009 Jeep Compass about a year ago. I took it to a Jeep dealer for a second opinion as well as contacted Jeep. I was told about some extended warranty that I was not eligible for. Now, 1 year later, my vehicle will not pass inspection without replacement of the subframe. I contacted Jeep again. Of course, since this was extension of warranty, only the original owners were notified. This should have been a recall. This is a safety hazzard and should not have happened to vehicle just over 10 years. Jeep purposely did not issue a recall to save money.
Suspension
Filed Mar 18, 2020174,000 milesWV
FRONT KFRAME/SUBFRAME CROSS MEMBER RUSTED INTO. FRONT OF LF LOWER CONTROL ARM PULLED OUT OF SUBRAME BECAUSE SUBFRAME WAS RUSTED INTO AT THAT SPOT. ALSO BACK SEEM FROM LEFT SIDE ALL THE WAY TO RIGHT SIDE HAS ABOUT A 1 INCH SEAM/TEAR FROM RUST
Vehicle Speed Control
Filed Feb 1, 202099,100 milesNY
SEEMS TO BE AN ISSUE FOR A LOT OF PEOPLE THROUGHOUT CHRYSLER VEHICLES. I WAS DRIVING WHEN THE ENGINE CUT DOWN TO 30 MPH AND INDICATOR LIGHTS CAME ON, ENGINE LIGHT, TRACTION CONTROL AND "RED LIGHTNING BOLT" (ETC ELECTRONIC THROTTLEBODY CONTROL). WHAT IS HAPPENING IS YOUR COMPUTER HAS DETECTED SOMETHING WRONG AND HAS GONE INTO LIMP MODE WHICH IS ALLOWING THE VEHICLE ONLY ENOUGH POWER TO GET OFF THE ROAD (LIMP OFF THE ROAD). IT APPEARS DEALERS AND MECHANICS DON'T KNOW OR AREN'T TELLING. DON'T TELL THEM I HAVE THE SOLUTION, THEY ARE IN BUSINESS TO MAKE MONEY OFF OF YOU, DON'T GIVE THEM A HAND UP. THEY MAY WANT TO REPLACE YOUR THROTTLE BODY WHICH THEY CHARGE OVER $1,000 FOR AND IT DOESN'T FIX THE ISSUE. THE PROBLEM IS CALIBRATION BETWEEN YOUR ACCELERATOR (GAS PEDDLE) POSITION SENSOR, COMPUTER AND ETC (THROTTLE) SENSOR. IT WILL COST YOU $0 AND 10 SECONDS TO SOLVE. GET IN, TURN THE KEY TO "ACCESSORY" POSITION JUST BEFORE TURNING THE ENGINE ON. LET ALL THE INSTRUMENT LIGHTS ON THE DASH RESET. ENGINE, "RED LIGHTNING BOLT" AND (IF EBRAKE IS ENGAGED) BRAKE LIGHTS SHOULD BE ON. NOW PUSH THE ACCELERATOR PEDDLE TO THE FLOOR AND COUNT TO TEN. THE "RED BOLT" LIGHT SHOULD NOW TURN OFF AND YOU HAVE JUST RETEACHED OR CALIBRATED YOUR POSITION SENSOR. TURN THE KEY BACK OFF AND THEN TURN ON YOUR VEHICLE AND ENJOY THE RIDE.
Structure › Body
Filed Nov 26, 2019PA
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. THE CONTACT WAS INFORMED BY FERRARIO AUTO TEAM OF SAYRE (102 SPRING ST, SAYRE, PA 18840, (570) 888-2367) THAT THE VEHICLE'S FRONT CROSS MEMBER BAR WAS CORRODED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN EXTENDED WARRANTY FOR THE PART; HOWEVER, THE WARRANTY WAS EXPIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Air Bags
Filed Oct 18, 2019133,800 milesPR
THE AIRBAG LIGHT HAS MAINTAINED ITSELF ON APPROXIMATELY THREE MONTHS, AND EVERY 10-15 MINUTES IT SENDS ME AN ALARM, WARNING ME THAT SOMETHING IS WRONG, AND THAT THE AIRBAG IS NOT FUNCTIONING ACCORDINGLY.THIS HAPPENS EVERY TIME THE VEHICLE IS BEING IN USE AND IN MARCH.
Electrical System
Filed Aug 15, 2019190,000 milesMN
2009 JEEP COMPASS MANUAL TRANSMISSION ENGINE STALLING INTERMITTENTLY AT HIGHWAY SPEED AND ALSO AT IDLING. HAS HAPPENED SEVERAL TIMES, BUT USUALLY STARTS BACK UP AFTER A SHORT PERIOD OF TIME. ALSO, VEHICLE WILL INTERMITTENTLY NOT START, ALL LIGHTS ON DASH LIGHT UP, BATTERY IS GOOD, NOTHING WRONG WITH STARTER. SOMETIMES IT WILL START WITHIN MINUTES, OTHER TIMES IT STARTS AFTER A DAY OR TWO... RANDOM. BREAK PEDAL USUALLY VERY STIFF. HAVE HAS IT TOWED TO THE DEALERSHIP TO ONLY HAVE IT START AND THEY COULD NOT DIAGNOSE THE ISSUE.
Air Bags
Filed Apr 24, 2019FL
TAKATA RECALL...AIRBAG LIGHT IS ON AND THERES NOTHING/ NOBODY IN PASSENGER SEAT.
Structure › Body
Filed Oct 24, 201890,700 milesNJ
FRONT SUBFRAME ROTTED OUT ON 2009 WITH ONLY 90,000 MILES. THIS IS A SAFETY ISSUE IF DRIVING AND BRAKES, WHICH COULD CAUSE SERIOUS INJURY AND/OR DEATH TO MYSELF OR OTHERS. MY MECHANIC SAID THIS SHOULD NOT BE THIS ROTTED FOR A CAR OF THIS AGE. I BROUGHT IT TO MECHANIC FOR LEAKING OIL, AND WHEN HE LIFTED IT HE SAW RUST. THE OIL PAIN IS NOW GETTING REPLACED FOR CORROSION.
Suspension
Filed Aug 20, 2018OH
MY SON CAME FROM GETTING AN OIL CHANGE AND WAS TOLD HIS JEEP COMPASS IS DANGEROUS TO BE ON THE ROAD. FRONT SUB FRAME IS RUSTED OUT AND COULD BE VERY DANGEROUS. SUBFRAME SHOULD NOT BE BAD ON A 2009 VEHICLE.
Structure › Body
Filed Aug 12, 2018OH
THE FRONT CROSS MEMBER IS RUSTED OUT TOTALLY. CANNOT BE DRIVEN VERY UNSAFE
Engine
Filed Jun 6, 2018115,000 milesOK
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE ENGINE, BUT WAS UNSUCCESSFUL. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS LATER TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT FAILURE CODE: CU10001 FOR THE POWERTRAIN CONTROL MODULE WAS NOT RECEIVING CONNECTION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Fuel/Propulsion System
Filed Nov 23, 201740,000 milesMO
VEHICLE STATIONARY-ENGINE LIGHT STAYS ON EVERY TIME I PUT GAS IN VEHICLE DUE TO SMALL LEAK IN EMISSION SYSTEM AT GAS FILL NECK AND GAS CAP. APPEARS TO BE DUE TO FORMATION OF BROWN SUBSTANCE ON METAL GAS NECK. NEW GAS CAP HELPS FOR ABOUT 3 OR 4 FILL-UPS BEFORE IT BECOMES CONTAMINATED WITH THE BROWN SUBSTANCE.
Suspension
Filed Nov 9, 201798,000 milesPA
IN THE LAST FOUR YEARS, I HAVE HAD TO REPLACE THE CONTROL ARMS ON BOTH THE DRIVER SIDE AND THE PASSENGER SIDE, I JUST FOUND OUT THAT BOTH ARE NEED OF REPLACEMENT AGAIN AND IT THE COST IS OUT OF THIS WORLD. JEEP NEEDS TO TAKE CARE OF THIS. I UNDERSTAND I AM NOT THE ONLY ONE WITH THIS ISSUE.
Traction Control System
Filed Jul 19, 2017100,000 milesKY
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE ANTI LOCK BRAKING SYSTEM, ELECTRONIC STABILITY PROGRAM, AND TRACTION WARNING INDICATORS WOULD REMAIN ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR LOCAL DEALER FOR DIAGNOSTIC TESTING OR REPAIRS DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Suspension
Filed Apr 25, 201746,700 milesNY
PREMATURE FAILURE (46700 MILES) OF BOTH LEFT AND RIGHT LOWER CONTROL ARMS FOUND DURING ANNUAL STATE INSPECTION. REPLACED BOTH LOWER CONTROL ARMS.
SuspensionCrash
Filed Apr 17, 2017109,000 milesMI
I WAS DRIVING TO WORK DEC 23 MORNING AND REAR SUB FRAME BROKE AWAY FROM CONTROL ARM SENDING ME IN THE DITCH..LUCKY IT WAS 25 MPH. HAD LOCAL CHRYSLER DEALER LOOK AT IT AND BECAUSE IT WAS.MADE IT CANADA THEY WON'T FIX IT UNDER THE EXTENDED WARRNTY.. I JUST GOT THIS IN JUNE, AND STILL OWE 6500 ON IT.. CHRYSLER NEEDED TO STEP UP.. WHAT DOES IT MATTER WERE THE JEEP WAS MADE.YOUR PARTS WERE THE PROBLEM SO FIX IT..I COULD HAVE DIED BECAUSE OF FRAME ROT.. NEVER HAD A ISSUE IN MY 95 BLAZER!!
Electrical System
Filed Mar 3, 2017129,957 milesOH
THEY (DEALERS) KEEP SAYING MY WIRING HARNESS NEEDS REPLACE. THEY REPLACE IT ONCE ON 7/11/16 CAUSE MY RADIATOR FAN WOULD NOT COME ON AND THEY REPLACE THE TIMP. NOW THE FAN WON'T TURN OFF EVEN WHEN THE KEY IS OUT. MILES ON THIS IS 130,859 I BELIEVE THERE A ISSUE WITH THIS WIRING HARNESS P/N 68043111AB AND THE TIMP P/N RL028007AD CHECK AND SEE HOW MANY REPLACEMENTS THEY PUT IN THESE MODELS. I WENT TO A JUNK YARD AND ALL THE COMPASS'S TIMP OR FUSE BOX HAD BEEN REMOVED.
Structure › Body
Filed Jan 10, 201788,000 milesNY
THE FRONT SUBFRAME IS ROTTED. THIS WAS NOTICED WHEN GETTING AN OIL CHANGE.
Engine
Filed Dec 12, 201675,000 milesOH
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. THE CONTACT STATED THAT THE ENGINE EMITTED A LOUD NOISE WHILE DRIVING. THE CONTACT INSPECTED THE VEHICLE AND OBSERVED THAT THE ENGINE CRADLE WAS CORRODED DUE TO DEFECTIVE METAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
Unknown or Other
Filed Nov 17, 201668,000 milesVA
WHEN IT RAINS, WATER POURS INTO THE CABIN FROM THE DOME LIGHT WHILE DRIVING. WATER ALSO POOLS IN THE PASSENGER SIDE FLOOR.
Suspension
Filed Nov 14, 201670,000 milesKY
SUBFRAME ROT. AT 70,000 MILE STEERING CONTROL WAS LOST DUE TO A CRACK IN THE FRONT SUBFRAME CAUSED BY EXCESSIVE RUST/ROT. LUCKILY THERE WERE NO INJURIES SINCE THIS HAPPENED AT LOW SPEED. THE FRONT SUBFRAME HAD A COMPLETE FAILURE WITH A 12 INCH LATERAL CRACK THROUGH THE CROSS MEMBER. THIS CAUSED TOTAL FRONT SUSPENSION AND STEERING FAILURE. THE CAR WAS NOT ABLE TO BE DRIVEN OR MOVED UNDER ITS OWN POWER. THIS PROBLEM HAS BEEN REPORTED FOR JEEP COMPASS, JEEP PATRIOT AND DODGE CALIBER. CHRYSLER NEEDS TO ADDRESS THIS PROBLEM BEFORE SOME ONE GETS HURT OR KILLED!
Structure › Body
Filed Oct 5, 2016101,000 milesNY
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. THE CONTACT STATED THAT WHILE STATIONARY, THE CROSS MEMBER OF THE VEHICLE WAS RUSTED SEVERELY. THE VEHICLE WAS DIAGNOSED AS NEEDING THE CROSS MEMBER REPLACED. IT WAS UNKNOWN WHERE THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAIKURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Structure › Body
Filed Apr 24, 2016253,000 milesMN
OUR JEEP HAS A ROTTED SUBFRAME WHICH POSES A SAFETY RISK. WE HAVE THE LIFETIME MAXCARE WARRANTY WITH CHRYSLER, HOWEVER, THEY DENIED OUR CLAIM AND ADVISED US TO CONTACT JEEP, BUT JEEP INDICATED THEY COULD DO NOTHING. $3000 REPAIR!!!! WE HAVE REPLACED BEARINGS OVER 6 TIMES IN THIS VEHICLE TOO. JEEP INDICATED THEIR WAS A "BULLETIN", NOT RECALL, ISSUED ON EXTENDING THE FRAME WARRANTY FOR 10 YEARS. (NOTE: THIS BULLETIN APPLIES TO VEHICLES BUILT ON OR AFTER AUGUST 26, 2005 (MDH 0826XX) AND ON OR BEFORE JULY 23, 2007 (MDH 0723XX). I FIND IT ODD THAT THIS "BULLETIN" WAS ISSUED IN THE SALT BELT REGION (WHERE WE LIVE) AND READING FORUMS AND COMPLAINTS, IT STARTING TO HAPPEN TO 2008 AND 2009 JEEP COMPASS.'
Suspension
Filed Nov 13, 2015135,000 milesNY
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME THAT HOLDS THE MOTOR WAS CORRODED AND WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED TO THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Power Train
Filed Jul 29, 201597,200 milesPA
TRANSMISSION OVERHEATED AND VEHICLE LOST POWER,ALWAYS REPLACING ROTORS,BEARINGS, AND HAD TO HAVE MAJOR WORK AT EVERY INSPECTION MY MECHANIC SUGGESTED I GET RID OF THE VEHICLE RIGHT AWAY BECAUSE OF HOW CHEAPLY THE FRAME WORK IS VERY UNSAFE!!
Electrical System
Filed Jul 21, 201572,471 milesTX
ELECTRONIC THROTTLE CONTROL HAS SEVERE PROBLEM, ALMOST STALLING OUT AT HIGHWAY SPEED. IAM SCARED OF A 'STALL-OUT" WHILE IN TRAFFIC THAT COULD RESULT IN SEVERE INJURY OR DEATH. FIRST SEVERE OCCURRANCE WAS ON MAY 15TH,2015. AND HAS BEEN OCCURRING FREQUENTLY EVERSINCE.
Unknown or Other
Filed Jul 18, 20151,500 milesNJ
THE DRAIN IN THE SUNROOF IS DEFECTIVE. THERE ARE A LOT OF COMPLAINTS ON THE INTERNET OF THIS PROBLEM. I CONSTANTLY "CLEAR THE DRAIN AS TOLD BY THE CAR DEALERSHIP" BUT THE DRAIN STILL LEAKS WHILE YOU ARE DRIVING AND THIS BECOMES A MAJOR DISTRACTION. THE WATER IS DRIPPING FROM MY OVERHEAD LIGHTS DOWN INTO MY GEAR SHIFTER. THIS IS A MAJOR DISTRACTION TO ME BECAUSE IT TAKES MY ATTENTION AWAY FROM MY DRIVING WHILE I AM FOCUSING ON TRYING TO STOP IT FROM LEAKING ALL OVER MECHANICS IN MY VEHICLE AND ALSO TRYING TO KEEP IT FROM SHORTING OUT MY ELECTRICAL SYSTEM. YOU CAN'T IGNORE IT BECAUSE IT IS RIGHT IN FRONT OF YOU DRIPPING WHILE YOU ARE DRIVING!
Suspension
Filed Sep 29, 201436,000 milesTX
NEW TIRES AT 36000, AND BREAKS AND WAS TOLD FRONT TIE ROD NEED REPLACEMENT. *TR
Air BagsCrash1 injured
Filed Aug 4, 2014PR
I HAD A TERRIBLE ACCIDENT. HIT THREE HARD OBJECTS,KNOCKING DOWN A TREE. THE AIRBAG SAFETY AND SEATBELT SYSTEM FAILED TO WORK, STRANGE THING, THE DRIVER SEAT DID NOT WORK AND THE PASSENGER EMPTY SEAT DID. THE JEEP WAS TOTAL. THE ROOTS OF THE TREE GOT INTO THE CABIN AN. BROKE MY FACE ALSO HURT MY SPINE. THE JEEP COMPASS WAS SOLD BY INSURANCE AND THE AIRBAG SYSTEM EXCEPT THE SIDE CURTAIN (THAT NEVER CAME OUT) WERE NOT SOLD. THE INSURANCE CLAIMS THAT THE SOLD THE CAR BECAUSE THEY HAD IT AND I ASKED WHY IF IT WAS TOTAL(?) AND THE AIRBAG SYSTEM IS OBVIOUSLY NOT WORKING. CHRYSLER CLAIMS THAT I DESTROYED THE EVIDENCE AND THEY COULD NOT EXAMINED THE JEEP COMPASS. I HAD A SPECIALIST DO A COSTLY EXAMINATION WHICH DECLARED THE FAILURE OF THE SYSTEM. IF THEY SOLD IT IN THE THREE DAYS AT THE JUNK YARD THEN THERE IS A PERSON OUT THERE WITH THEIR LIFE AT RISK. CHRYSLER HAS BEEN CRUEL TO ME AND ITS' LAWYERS. *TR
Unknown or Other
Filed Jul 8, 201494,000 milesCA
MY 2009 JEEP COMPASS OVERHEATS ON LONG TRIPS. IT DOES A HIGH PITCHED WHINING NOISE AND THEN IT SLOWS DOWN TO 40 MPH AND WILL NOT ALLOW YOU TO GO FASTER. THIS IS VERY BAD WHEN YOU ARE ON INTERSTATE 5 WITH NO WAY TO PULL OVER AND GRANDCHILDREN IN THE CAR. VERY DANGEROUS. THIS HAS HAPPENED 3 TIMES. I TOOK IT TO THE DEALERSHIP YESTERDAY AND THEY FOUND "NOTHING WRONG". THEY COULD NOT "DUPLICATE" THE PROBLEM WHICH I TOLD THEM OF COURSE THEY CAN'T DUPLICATE IT THEY AREN'T TRAVELING ON A LONG TRIP. I GOOGLED IT AND I SEE THAT IT IS A KNOWN PROBLEM WITH THE JEEP COMPASS THAT THE DEALERSHIPS ARE NOT ACKNOWLEDGING. IT HAS TO DO WITH THE CVT TRANSMISSION AND CAN NOT BE FIXED. THESE CARS NEED TO BE RECALLED BEFORE SOMEONE DIES OR IS INJURED. *JS
Suspension
Filed Jun 14, 201365,458 milesIN
VEHICLE BEGAN MAKING A NOISE IN THE FRONT AT LOW SPEED, WHEN BACKING AT LOW SPEED AND SLIGHT FRONT VIBRATION AT NORMAL DRIVING SPEED. VEHICLE HAS BEEN MAINTAINED AT MANUFACTURER'S RECOMMENDATIONS AND DRIVEN AT NORMALLY EXPECTED CONDITIONS, NEVER INVOLVED IN ACCIDENT OR MISHAP CAUSING PROBLEMS WITH FAILED PARTS SUCH AS BEING DRIVEN INTO A DITCH, ETC. TIRES WERE REPLACED AT AROUND 45,000 MILES. INSPECTION AT DEALER SHOWED BOTH LOWER BALL JOINTS FAILED INSPECTION AND THE TIRES WERE "ABNORMALLY WORN" AT LESS THAN 20,000 MILES OF USAGE. MECHANIC AND SERVICE MANAGER EXPLAINED THAT VEHICLE WAS TOO DANGEROUS TO DRIVE SINCE THERE WAS A RISK OF THE FRONT WHEELS SHEARING OR BREAKING OFF DUE TO THE CONDITION OF THE BALL JOINTS.I HAD THE REPAIR COMPLETED IMMEDIATELY AT A COST OF $833.01. WHEN RESEARCHING AUTO PARTS ONLINE I HAVE FOUND THAT REPLACEMENT PARTS ARE AVAILABLE AS OEM AT AROUND THE COST THE DEALER CHARGED ME OR A "PROBLEM FIXER" PART WAS AVAILABLE FOR AN ADDITIONAL COST. THIS PROBLEM FIXER PART WAS A GREASABLE BALL JOINT AND THE OEM AS WELL AS THE FACTORY ORIGINAL PARTS ARE NOT GREASABLE. IT SEEMS THAT THE PART MANUFACTURERS IF NOT THE AUTOMAKER IS WELL AWARE THAT A NON-GREASABLE BALL JOINT IS A BUILT IN DEFECT AS WELL AS A SAFETY HAZARD. THE VEHICLE DID NOT SEEM TO HAVE A HANDLING OR DRIVING ISSUE, ONLY AN ANNOYING AND OCCASIONAL NOISE AND SLIGHT VIBRATION AND AT LESS THAN 55,000 GENTLY DRIVEN AND CAREFUL MILES IT WAS NEVER THOUGHT THAT THERE COULD HAVE BEEN ANY POTENTIAL SAFET
Power Train
Filed Dec 26, 201224,852 milesFL
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FLASHED ON AND OFF AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED THE DEALER AND THE FAILURE WAS LOCATED AT THE INSTRUMENT PANEL CLUSTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V528000 (POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM, PCM). THE FAILURE MILEAGE WAS 24,852 AND THE CURRENT MILEAGE WAS 25,000.
Tires › Pressure Monitoring and Regulating Systems
Filed Jun 29, 2012CA
WHILE WE WERE SERVICING THE CUSTOMER'S VEHICLE THE TIRES WERE CHECKED. DURING THE CHECK THE VALVE STEM BROKE FROM THE TPMS SENSOR CAUSING ALL AIR TO ESCAPE FROM THE TIRE. A NEW TPMS SENSOR WAS REQUIRED TO BE PURCHASED AND THE TIRE WAS DISMOUNTED, RE-MOUNTED AND INFLATED BEFORE BEING FIT TO TRAVEL. *TR
Suspension
Filed Jun 21, 201246,202 milesOH
I WENT IN TO A MECHANIC TO SEE WHAT THIS NOISE WAS IN MY FRONT END, HE TOLD ME MY BALL JOINTS WERE BAD AND ONE WAS REACHING CRITICAL TO FAIL. I CALL MY LOCAL DEALER AND THEY INFORMED ME THAT THIS PART WAS WELL KNOWN TO FAIL BETWEEN 40K AND 80K MILES. I WAS WONDERING IF CHRYSLER KNOWS THIS PART IS FAILING ON VEHICLES WITH SUCH LOW MILEAGE WHY HASN'T THERE BEEN A RECALL OR EVEN AN INVESTIGATION ON THIS PART. I HAVE OWNED VEHICLES WITH WELL OVER 200K MILES ON THEM AND HAVEN'T HAD BALL JOINT PROBLEMS. *TT
Steering
Filed Oct 3, 201116,000 milesNY
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. THE CONTACT STATED THAT A RATTLING NOISE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER CONFIRMED THE TIE ROD NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 24,000.
Suspension › Front
Filed Apr 11, 201131,278 milesNJ
2009 JEEP COMPASS, WITH 31,278 MILES SHOWED EXCESSIVE WEAR IN BOTH THE LEFT LOWER CONTROL ARM AND OUTER TIE ROD END. THOUGH COVERED UNDER WARRANTY, THE LOWER CONTROL ARM ISSUE IS REFLECTIVE OF OUR SIMILAR EXPERIENCE WITH OUR 2007 JEEP PATRIOT. THE NHTSA SHOULD INVESTIGATE BOTH THE JEEP COMPASS AND PATRIOTS FOR A DESIGN FLAW IN THE LOWER CONTROL ARM. A LOWER CONTROL/BALL JOINT/TIE ROD FAILURE, AT HIGHWAY SPEED, CAN RESULT IN A FATAL ACCIDENT. *TR
Power Train › Automatic Transmission
Filed Mar 10, 201137,000 milesFL
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. WHILE THE VEHICLE WAS IDLED OR ATTEMPTING TO DECELERATE THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING SIMILAR TO THE FAILURE DESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 08V528000 (POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE -TCM, PCM). THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING AND INFORMED HIM THAT HIS VEHICLE WAS NOT INCLUDED IN THE PREVIOUS RECALL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGES WERE 42,000 AND THE FAILURE MILEAGES WERE 37,000. UDATED 4/18/11 *CN
Tires
Filed Oct 5, 201000
FIRESTONE AFFINITY S3 TOURING P215/60R17 FACTORY INSTALLED, TIRES ROTATED EVERY 5,000 KM, STILL GREAT DEAL OF TREAD REMAINING WHEN THE SERVICE STAFF CHECKED THE DEPTH DURING THE 50,000 KM SERVICE CONTRACT CHECK. LEAVING THE SERVICE CENTRE, I BELIEVED THE TIRES WOULD BE ROTATED WITH THE OTHER WORK THAT IS DONE WITH 50,000 KM CHECKS. HOWEVER, SERVICE ADVISED THE TIRES NEED TO BE REPLACED AS SPLITTING IN THE CENTRE. PROBABLE CAUSE: EXCESS CARGO WEIGHT OR OVERFILLING OF THE TIRES. THE VEHICLE HASN'T HAD EXCESS CARGO WEIGHT EVER (PURCHASED NEW IN 2009 AND ONLY CARRIED TWO ADULTS AND A COUPLE DUFFLE BAGS DURING THIS TIME FRAME). THE TIRES ARE FILLED AT THE DEALERSHIP'S SERVICE CENTRE WHEN THE SERVICE CONTRACT WORK IS COMPLETED EVERY OIL CHANGE OR MILESTONE KM CHECK. TO REPLACE THE TIRES WITH THE SAME FIRESTONE AFFINITY IS $950.00. THE QUALITY OF THESE TIRES DO NOT WARRANT THE PRICE. OBVIOUSLY THESE ARE NOT DEFECTIVE TIRES; OTHERS HAVE HAD PROBLEMS WITH FIRESTONE TIRES. *TR
Service Brakes, Hydraulic
Filed Mar 31, 201010 milesMN
TL*THE CONTACT OWNS A 2009 JEEP COMPASS. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE FRONT LOWER CONTROL ARM FAILED. IN ADDITION, THE BRAKES SQUEAKED DURING THE WINTER AND WARM WEATHER TEMPERATURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THERE WAS NO REMEDY FOR THE FRONT LOWER CONTROL ARM. THE FRONT AND REAR CALIPERS WERE LUBRICATED. THE CONTACT HAD NOT EXPERIENCED A PROBLEM WITH STOPPING THE VEHICLE. THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 10. THE CURRENT MILEAGE WAS 9,858.
Structure
Filed Feb 13, 20091,000 milesMN
TL*THE CONTACT OWNS A 2009 JEEP COMPASS. FROM INSIDE THE PASSENGER COMPARTMENT, THE CONTACT COULD HEAR THE SOUND OF THE WIND BLOWING OUTSIDE WHILE DRIVING VARIOUS SPEEDS. THE ISSUE BECAME IRRITATING. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE AND THE DEALER WILL NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 1,000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 9, 2008. Source: NHTSA Office of Defects Investigation.