Page 2 of 2 · complaints 51–71 of 71

2010 Jeep Compass complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Structure › BodyFire
Filed Oct 29, 201662,000 milesME

THE CAR HAD BEEN SITTING PARKED FOR 2 HOURS. NO KEY IN IGNITION. LOOKED OUT AND SAW FIRE COMING OUT OF THE REAR OF THE CAR. LIGHTING FIXTURE WAS COMPLETE BURNED OUT AS WELL AS EVERYTHING ELSE OVE TO WHERE THE GAS TANK SPOUT IS. FIRE DEPT CAME. FILLED OUT A REPORT . THE HEAD LIGHTS AND OTHER LIGHTS INSIDE CAR KEPT COMING ON INTERMITTENTLY EVEN AFTER THE FIRE WAS OUT. THERE WAS NO KEY IN IGNITION AND THE CAR HAD BEEN SITTING PARKED FOR 2 HOURS.

Vehicle Speed Control
Filed Jun 4, 201675,489 milesTX

THE STEERING WHEEL IS SHAKING AFTER DRIVING AROUND 40 MILES. HAVE HAD THE CAR REALIGNED AND BOUGHT SEVERAL NEW TIRED GET THIS PROBLEM STILL OCCURS. THE HORN GOES OFF IN ITS OWN WHETHER DRIVING OR STATIONARY, AND WITHOUT ANYONE PRESSING ON THE HORN. THE CHECK ENGINE LIGHT STATS ON EVEN AFTER TAKEN TO BE SERVICED. THIS HAS OCCURRED FOR SEVERAL MONTHS.

Unknown or Other
Filed Apr 1, 201677,390 milesGA

THE CAR IS MAKING A SOUND SO LOUD THAT TO TALK YOU HAVE TO TALK VERY LOUD AND THE RADIO TO HEAR HAVE TURN IT UP LOUD. WE THOUGHT IT WAS IN THE TIRE AND WE BOUGHT NEW TIRES AND IT IS STILL MAKING THAT SOUND. THE CAR DEALER COULD NOT FIND ANYTHING WRONG. SO I AM ASKING YOU ABOUT THIS PROBLEM. IT ONLY HAPPENS WHEN DRIVING

Structure › Body
Filed Sep 23, 201577,000 milesCT

WHEN IT RAINS AND THE VEHICLE IS STATIONARY THERE IS NO OBVIOUS SIGN OF A LEAK HOWEVER WHEN DRIVING AFTER THE RAIN A STEADY STREAM OF WATER COMES OUT OF THE MAP LIGHT. IT FLOWS ON TO THE RADIO AND HEATER CONTROLS. I AM VERY GOOD ABOUT KEEPING A PAPER TOWEL HANDY TO ABSORB AS MUCH AS POSSIBLE. UNFORTUNATELY I NOW HAVE AN EXTREMELY WET CARPET THAT IS MOLDING. JEEP STATES THAT I SHOULD CLEAN THE DRAINS FOR THE SUNROOF, WHICH I DO QUITE OFTEN. THEY ALSO STATE THAT THE VEHICLE IS NOT UNDER WARRANTY AND THEY CAN NOT OFFER A FIX WITH OUT CHARGING ME. I HAVE HAD THIS VEHICLE FOR JUST OVER A YEAR AND I PURCHASED IT FROM A JEEP DEALER.

Steering
Filed Sep 6, 201589,000 milesVA

2010 JEEP COMPASS HAS FRONT END PROBLEMS THAT ARE NON-FIXABLE. CAR DOESN'T HOLD AN ALIGNMENT (4 SETS OF FRONT TIRES IN 3 YEARS), HAD TOTAL FRONT END CONTROL ARMS, INCLUDING JOINTS, REPLACED. NEED TIRE REPLACEMENT NOW FOR OUTER WEAR. CAR VIBRATES AROUND 40 MPH AND GETS WORST AT HIGHER SPEEDS. WAS TOLD BY TWO DIFFERENT MECHANICS THAT THIS IS THE NORM AND THE COMPASS FRONT END AND STEERING IS BAD. THIS VEHICLE ALSO HAS THE GAS TANK BELOW THE BUMPER AND GETS LOWER IF YOU FILL WITH GAS. KNOWN HAZARD BUT NO RECALL OR BUY BACK.

Service Brakes1 injured
Filed Aug 25, 2015144,000 milesMD

MY HUSBAND'S CAR (2010 JEEP COMPASS) STOPPED SUDDENLY FOR NO REASON WHILE I WAS GOING ABOUT 40-45MPH SUNDAY 8/23. EVEN THOUGH I WAS WEARING A SEAT BELT, I WAS THROWN FORWARD OUT OF MY SEAT VERY HARD. BY THE END OF THE DAY I WAS IN SO MUCH PAIN I ENDED UP SEEKING URGENT CARE, WHERE I FOUND I HAVE WHIPLASH AND SPRAINED BACK AND HAND/THUMB (WHICH WAS FORCED BACKWARDS) AND AM NOW GETTING PHYSICAL THERAPY FOR IT. A FEW WEEKS AGO, THE WARNING LIGHTS FOR THE ANTILOCK BRAKES, 4 WHEEL DRIVE AND TRACTION CONTROL STARTED FLASHING. WE TOOK IT TO THE WALDORF MD JEEP DEALER. THEY WERE TOO BUSY TO WORK ON IT RIGHT AWAY BUT SAID "IT'S NOT A SAFETY PROBLEM. IT'S SAFE TO DRIVE". LAST WEEK, IT BEGAN DECELERATING UNEXPECTEDLY AT ABOUT 25MPH, SO ON THURSDAY NIGHT, 8/19, WE TOOK IT AND DROPPED IT OFF OVERNIGHT AT A LARGER DEALER- OURISMAN JEEP IN BOWIE, MD. ON FRIDAY 8/20 OURISMAN SAID THAT THE BACK TIRES DIDN'T MATCH THE FRONT TIRES (THE BACK TIRES WERE NEW AND FRONT TIRES HAD A LITTLE WEAR, BUT WERE SAME BRAND AND SIZE, ALTHOUGH DIFFERENT MODEL), AND ALL WE NEEDED TO DO WAS GET NEW MATCHING TIRES FOR THE FRONT TO MATCH THE BACK. WE DID THAT THE VERY NEXT MORNING (SATURDAY, 8/22) . ON SUNDAY MORNING, 8/23, IN SPITE OF THE BRAND NEW TIRES THAT WERE SUPPOSED TO FIX THE PROBLEM, I WAS NEARLY THROWN THROUGH THE WINDSHIELD WHEN THE CAR SUDDENLY STOPPED. WE COMPLAINED TO OURISMAN'S, SERVICE MANAGER (THE DEALER WHO HAD TOLD US THAT ALL WE NEEDED WAS NEW TIRES) ABOUT IT, AND THE SERVICE MANAGER STILL INS

Electrical System
Filed Aug 3, 201547,672 milesVA

THE JEEP COMPASS 2010 POWERTRAIN CONTROL MODULE (PCM) FAILED RESULTING IN THE JEEP TO BE INOPERABLE. BECAUSE THE JEEP WAS PARKED IN A DRIVEWAY NO ACCIDENT OCCURRED. IF THIS KEY MODULE IS PRONE TO FAILURE AND THE JEEP IS ON THE ROAD THE DRIVER WOULD LOSE CONTROL OF THE VEHICLE.

Vehicle Speed ControlCrash1 injured
Filed Jul 29, 201528,000 milesOH

TL* THE CONTACT OWNS A 2010 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND DROVE OVER A CURB. AS A RESULT, THE CONTACT CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A MINOR INJURY FROM THE SEAT BELT, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

Fuel/Propulsion System
Filed Jul 27, 2015NY

I HAVE A 2010 JEEP COMPASS LIMITED BY CHRYSLER AND I HAVE NOT SEEN A RECALL FOR THIS SUV BECAUSE OF THE GAS TANK BEING EXPOSED. ALL YOU HAVE TO DO IS BEND OVER AND LOOK UNDER THE REAR BUMPER AND SEE HOW CLOSE THE GAS TANK IS. YOU CAN SEE THE FULL GAS TANK FROM 3 FEET AWAY FROM THE VEHICLE. I'M WONDERING WHY IT ISN'T BEING RECALLED NOW WITH ALL THE OTHER CARS WITH GAS TANKS THAT MIGHT HAVE A FIRE IF THE CAR IS REAR ENDED. I'M ALSO HAVING PROBLEMS WITH THE IGNITION SWITCH AND HAVING A HARD TIME GETTING MY KEY IN AND OUT OF IT TO START MY CAR OR TO SHUT IT OFF. I HOPE MY CAR WILL BE ADDED TO THE LIST OF RECALL OR BUY BACK DEAL. THEY RECALLED 2009'S FOR THIS PROBLEM BUT MY SUV IS A 2010 AND CHRYSLER DOESN'T SEEM TO WANT TO RECALL JEEPS OF THIS YEAR. UPDATED 10/07/15*LJ UPDATED 12/11/217*CN

Air BagsCrash1 injured
Filed Apr 19, 201574,000 milesOH

MY AIR BAGS DID NOT DEPLOY, AND MY SEATBELT DID NOT PREVENT ME FROM HITTING STEERING WHEEL. MY NECK, LEFT KNEE, AND CHEST WAS INJURED. *TR

Steering
Filed Jan 14, 2015MI

TL* THE CONTACT OWNS A 2010 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIE ROD END, THE BOOSTER, AND STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Power TrainFire
Filed Sep 20, 2014100,000 milesCT

MANUAL TRANSMISSION CAR WAS REVVING HIGH AFTER SHIFTING GEARS. RPMS WERE APPROXIMATELY 4000 ONCE SHIFTED INTO SECOND GEAR GOING 20 MPH. CALLED DEALERSHIP TO SCHEDULE AN APPOINTMENT FOR THE FOLLOWING WEEK. THE NEXT DAY IN THE HIGHWAY THE CAR HAD NO POWER. WOULD ONLY BE ABLE TO GO 40MPH IN A 65 IN 5TH GEAR. IT WAS A 20 MINUTE DRIVE TO WORK. ON THE WAY HOME ON THE HIGHWAY, THE SAME ISSUE WITH LACK OF POWER. 5 MINUTES INTO THE RIDE I HEARD A POP AND LOST ALL POWER TO THE CAR. WAS ABLE TO GET TO THE SIDE OF THE HIGHWAY. GOT MY INSURANCE PAPER OUT OF THE CAR TO CALL A TOW TRUCK AND GOT OUT OF THE CAR. HAD MY BACK TO THE CAR AND TURNED AROUND AND THE CAR WAS ENGULFED IN FLAMES. FIRE DEPARTMENT HAD TO CAME TO PUT THE FIRE OUT. THE CAR IS TOTALED. *TR

Suspension › Front › Control Arm › Lower Arm
Filed Jun 4, 201436,554 milesNY

TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT NOTICED THAT THE INSIDE OF THE TIRE TREAD WAS PREMATURELY WORN. THE CONTACT TOOK HIS VEHICLE TO A TIRE SHOP MECHANIC AND WAS ADVISED THAT THE LOWER FRONT CONTROL ARM AND BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. UPDATED 8/11/14*CN

Steering
Filed May 18, 201432,435 milesPA

TOOK VEHICLE TO MECHANIC FOR INSPECTION.I WAS INFORMED THAT ONE OF THE FRONT BALL JOINTS AND TIE ROD WAS BAD. THIS VEHICLE HAS NEVER BEEN USED OFF ROAD! I HAVE BEEN ON A NUMBER OF JEEP FORUMS AND IT'S APPARENT THAT THE BALL JOINTS HAVE BEEN A BIG PROBLEM WITH THESE VEHICLES.I GUESS THEY ARE WAITING FOR A SERIUS ACCIDENT ACCIDENT AND SOME ONE GETS SERIOUSLY HURT OR WORSE KILLED BEFORE THEY MAKE A RECALL LIKE THEY DID WITH THE JEEP LIBERTY'S! *JS

Air Bags
Filed Mar 31, 201438,000 milesMD

TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE SHOULDER BELT WEBBING FAILED TO RETRACT. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V233000 (AIR BAGS , ELECTRICAL SYSTEM , SEAT BELTS) AND WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS NO LONGER ELIGIBLE UNDER FOR THE RECALL REMEDY ALTHOUGH THE VEHICLE WAS INCLUDED IN THE RECALL. THE DEALER PERFORMED A POINT CHECK INSPECTION HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Air BagsCrash1 injured
Filed Dec 20, 201332,468 milesPA

TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH HE LOST CONTROL OF THE VEHICLE AND CRASHED, AND NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER INJURED HER BACK, NECK, AND LEGS. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 32,468.

Suspension
Filed Aug 23, 201355,000 milesOH

TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, HE NOTICED A SQUEAKING NOISE COMING FROM THE FRONT AND REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT ALL THE SUSPENSION COMPONENTS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TR

Structure › BodyCrash1 injured
Filed Dec 1, 20123,700 milesNV

THE VEHICLE WAS HIT ON LEFT FRONT DOOR AND FRONT QUARTER PANEL PROPELLING IT INTO A PARKING LOT OVER A CURB. THE LEFT FRONT TIRE BLEW UPON IMPACT. THE VEHICLE WAS REPAIRED BY A CHRYSLER/JEEP DEALERSHIP. AFTER THE VEHICLE WAS FIXED SEVERAL PEOPLE GOT SICK IN THE CAR OR JUST AFTER EXITING THE CAR. THIS LASTED FOR SIX THOUSAND MILES OVER THREE MONTHS PERIOD OF TIME. I PURCHASED A CARBON MONOXIDE TESTER BECAUSE HOW MANY PEOPLE GOT SICK. IT WENT OFF ON THE THIRD DAY OF IT BEING IN THE VEHICLE. ANOTHER CHRYSLER DEALERSHIP INSPECTED THE VEHICLE AND FOUND AN EXHAUST LEAK THAT WAS OVER LOOKED BY THE FIRST DEALERSHIP WHEN THEY REPAIRED THE VEHICLE AFTER THE ACCIDENT. THE INSURANCE COMPANY CAME AND RE-INSPECTED THE CAR AND PAID FOR THE OVERLOOKED EXHAUST LEAK DAMAGE. THE INSURANCE COMPANY ESTIMATOR SAID THE FRONT LEFT DOOR WAS NOT CLOSING PROPERLY AND NEEDED ADJUSTING. THE LEFT DOOR ALONG WITH BOTH UPPER AND LOWER HINGES WERE REPLACED RIGHT AFTER THE ACCIDENT. THE FIRST DEALERSHIP THAT ORIGINALLY REPAIRED THE CAR AFTER THE ACCIDENT THEN INSPECTED THE VEHICLE AND FOUND THE DOOR NEEDED MORE THAN ADJUSTING. THEY HAD TO REPLACE THE DRIVER LOWER HINGE AS THEY SAID IT WAS A "DEFECTIVE". THEY SAID IT WAS COVERED UNDER THE "WARRANTY". THE DOOR WAS MAKING POPPING SOUNDS. THE WHOLE DOOR WOULD DROP DOWN UPON OPENING IT. THE DEFECTIVE HINGE TWEAKED THE DOOR SO THAT AT THE BOTTOM OF THE DOOR THERE WAS A GAP. THE RUBBER WEATHER SEAL ALSO CAME LOOSE AS WELL AFTER THE ACCIDENT. THE WEATHER STRIP CLIPS

Service Brakes
Filed Nov 7, 201228,000 milesPR

ABS LIGHT TURNED ON AND STAYED ON. I HAVE A JEEP COMPASS 2010 AND DURING THE FIRST 28,000 MILES THE ABS LIGHT TURNED ON. TALKING WITH SEVERAL OWNERS OF JEEP COMPASS AND DODGE CALIBER NOTICED THAT THOSE GUYS HAD THE SAME PROBLEM. CURRENTLY MY COMPASS HAS 42,000 MILES AND STILL HAVE THE SAME PROBLEM. IS THIS A RECALL FOR WARRANTY OR REPAIR BY THE WARRANTY OR I HAVE HAS TO PAY FOR THIS. *TR

Electrical SystemFire
Filed Sep 22, 201241,268 milesCA

VERY HOT DAY IN SOUTHERN CALIFORNIA. DRIVING NORTH OF I-15 FREEWAY. FOR THE FIRST TIME SINCE I OWNED THE CAR (ORIGINAL OWNER) I PLACED THE A/C BLOWER CONTROL SWITH IN POSITION 4 (MAX POSITION). AFTER A FEW SECONDS SMOKE BEGAN TO BILLOW OUT OF THE OPENING OF THE BLOWER CONTROL KNOB. ONCE NOTICED, IT GOT PROGRESSIVELY WORSE TO THE POINT THAT I HAD TO TURN OFF THE A/C AND NAVIGATE FOUR FULL SPEED LANES OF TRAFFIC TO PULL OVER IN CASE OF FIRE SPREAD. ONCE SAFELY ON SHOULDER, TURNED CAR OFF, EVACUATED CAR AND WAITED UNTIL SMOKE CLEARED. ONCE CLEAR, RESTARTED CAR AND AFTER MINUTES OF NO ISSUES WITH A/C OFF, PROCEEDED HOME. ONCE HOME DID A LITTLE RESEARCH ON INTERNET TO FIND OUT THAT MANY CHRYSLER / JEEP OWNERS HAVE HAD THIS ISSUE. SEEMED TO INDICATE THAT MANY HAD A SIMILAR ISSUE. THE FOLLOWING MORNING I PULLED MY CAR INTO THE STREET AND STARTED THE CAR AND TESTED THE BLOWER SWITCH BASED ON WHAT I HAD READ THE NIGHT BEFORE. MUCH TO MY SURPRISE, THE SWITCH WORKED IN ALL POSITIONS EXCEPT POSITION 4 WHICH NOW HAD APPARENTLY BURNED OUT - WITHOUT EVER CAUSING THE FUSE TO BLOW. MY DASHBOARD SMOKED, CAUSING A SERIOUS AND IMMEDIATE HIGH SPEED DRIVING HAZARD, COUPLED WITH THE POTENTIAL FOR A VEHICLE FIRE, AND THE FUSE HAD NEVER BLOWN. AS OF THIS WRITING, THE SWITCH HAS STILL NOT BEEN REPLACED, SINCE AFTER THREE ATTEMPTS TO HAVE JEEP LOOK AT THE PROBLEM WITHOUT CHARGING ME FOR THE DIAGNOSTICS, THEY REFUSED. I AM HESITANT TO HAVE THE PANEL/SWITCH FIXED UNTIL I HAVE SOME ASSURANCE THAT THIS COU

Seat Belts
Filed Apr 18, 20124,000 milesUT

JEEP COMPASS 2010 BACK SEAT SEATBELTS ARE VERY LOOSE AND DO NOT LOCK. WHEN INSTALLING A CAR SEAT THERE IS NO WAY TO MAKE IT STABLE OR SAFE THAT I CAN FIND DUE TO THE SEAT BELTS NOT STAYING TIGHT. VERY CONCERNED. *JS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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