2021 Jeep Compass

Routine

Owners filed 81 complaints about this vehicle with federal regulators, most often about the electrical system. No safety recall has been issued.

Not among the Jeep Compass years to avoid. Which Jeep Compass years to avoid →

Most common 2021 Jeep Compass problems

27 of the 81 complaints (33%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System27
100
Unknown or Other17
210
Steering6
100
Engine6
000
Power Train · transmission5
000
Service Brakes · brakes3
000
Fuel/Propulsion System · fuel and propulsion system3
000
Exterior Lighting · headlights3
000
Vehicle Speed Control · throttle and acceleration2
000
Forward Collision Avoidance › Adaptive Cruise Control · automatic emergency braking2
000

What owners reported

Newest filings
Steering
Filed Oct 13, 2026OH

Carvana falsifying 150 point inspection on bad tie rods with 2021jeep compass

Electrical System
Filed Sep 14, 202686,000 milesOK

The contact owns a 2021 Jeep Compass. The contact stated that while driving 75 MPH, the vehicle unexpectedly stalled in the middle of the highway. The vehicle lost power, but was able to be restarted, and the vehicle drove in LIMP Mode to the dealer. The "D" on the instrument panel was flashing during failure, and there was an electrical odor inside the vehicle. The failure was a recurring failure. The dealer was unable to reproduce failure but serviced the auxiliary battery and reprogrammed the transmission; however, the failure persisted. The failure mileage was approximately 86,000.

Engine
Filed Sep 6, 2026TX

I am filing a safety complaint regarding my 2021 Jeep Compass Limited due to repeated coolant loss, overheating/high-temperature warnings, and eventual engine failure. The vehicle began losing coolant and required frequent refilling. The problem progressively worsened until coolant would immediately leak out underneath the vehicle when added. I paid approximately $1,400 to have the radiator replaced, but the same problem returned approximately two weeks later. The vehicle subsequently developed additional problems including shaking, a check-engine light, Cylinder 1 misfire, and diagnostic code P0117 related to the coolant temperature sensor/circuit. The vehicle also displayed a warning that the oil temperature was too high and the engine needed to cool down. The vehicle eventually became undrivable, and I believe the engine may have locked up. The progression from severe coolant loss and overheating to misfire, high-temperature warnings, and possible catastrophic engine failure is concerning. This vehicle is used to transport my children, including daily school transportation. I am concerned that a sudden loss of coolant, overheating, loss of power, or engine failure while driving could create a serious safety hazard. The radiator replacement did not resolve the underlying problem, which makes me concerned there may be a larger defect involving the cooling system, temperature control, or related engine components. I am requesting that NHTSA investigate whether similar coolant

Unknown or Other
Filed Sep 5, 2026NC

Screen glitching can’t use touch screen and rear view camera not available when screen is glitching.

Electrical System
Filed Aug 27, 2026TX

To Whom It May Concern: I am writing to formally submit a complaint regarding my 2021 Jeep Compass, particularly concerning recurring mechanical, electrical, and safety-related problems that have created serious concerns about the vehicle's reliability and safe operation. The most concerning issue is the vehicle's unexpected stalling at low speeds, particularly associated with the 2.4L engine. Unexpected loss of power while driving at low speeds creates a significant safety concern because it can occur when entering intersections, turning, maneuvering through traffic, or attempting to accelerate from a stopped or slow-moving position. In addition to the stalling issue, I have experienced or am concerned about the following problems: 1. Transmission Problems The vehicle has demonstrated concerning transmission behavior, including: Rough or abnormal shifting Delayed acceleration Delayed engagement Unresponsive or delayed gear changes Hesitation when attempting to accelerate Behavior that may contribute to the vehicle unexpectedly losing power or momentum These symptoms raise concerns regarding the transmission's proper operation and the possibility that transmission performance may be contributing to the vehicle's stalling and delayed acceleration. 2. Electrical System Problems The vehicle has also experienced significant electrical concerns, including: Infotainment screen freezing or becoming unresponsive Battery becoming completely or significantly discharged after sitting ov

Unknown or Other
Filed May 19, 2026NC

The engine will shut off completely while traveling a a normal rate of speed. The temperature gauge will malfunction and report high temperature (when there is none) and the engine will shut off. It cannot be restarted without putting the car in park and pressing the brake while in the midst of moving traffic. This has happened to me multiple times. At first, turning off the auto stop/start feature would prevent this form happening but turning it off no longer prevents this. This happens randomly and cannot be reproduced manually. It is also extremely dangerous and upsetting when this happens in highway traffic at speed. The Jeep also seems to have a parasitic drain on the battery and both batteries had to be replaced by the dealer. My research shows that there have been alt least 15 similar complaints filed.

Vehicle Speed Control
Filed Apr 11, 2026PR

I was driving on the Arecibo. P.R. highway when suddently the car started acelererating..i wouldn't show down. There were a lot of cars on the road, so I had to swerve onto the grass and hit a tree car. I dind'd receive any help from highway patrol. The Police were show to arrive. I've done some research and this Jeep Compass has received many complaints about this factory defect.

Air Bags
Filed Mar 26, 202672,972 milesCA

The contact owns a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated on the instrument panel with the message "Air Bags Wiring Fault" displayed. Additionally, the contact stated that the passenger’s side seat belt latch was defective and failed to latch properly. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,972.

Electrical System
Filed Mar 24, 2026FL

The infotainment screen in my 2021 Jeep Compass has developed a display failure where the screen is glitching and unusable. The issue persists after restarting the vehicle and appears to be a hardware malfunction. This affects visibility of navigation, backup camera, and vehicle settings, which creates a potential safety concern while driving.

FirerelatedFire
Filed Mar 17, 2026118,000 milesWI

The contact owned a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, she noticed black smoke coming from the front passenger side headlight. No warning light was illuminated. The contact stated that prior to the failure, the vehicle hesitated to accelerate as needed. The contact pulled over and safely exited the vehicle with her daughter. The vehicle then caught fire and was engulfed in flames. The firefighters arrived and extinguished the fire, but they were unable to determine the cause of the fire. A fire department report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

Unknown or Other
Filed Mar 15, 2026KY

This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it a learned that it is a consistent issue that seems to be common in the Jeep Compass, going back as far as the 2019 model.

Electrical SystemCrash
Filed Mar 7, 2026SC

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! I’m still in a splint and have a 5lbs restriction in place, with abrasions to my face as well! Found out from the adjuster yesterday they can’t even get the vehicle to start to retrieve any needed information! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel/Propulsion System
Filed Feb 3, 2026NC

Gas pedal broke off while driving. It is made of plastic and the arm that attaches to the pedal snapped off. We towed to a shop to have repaired today. No warning lights or sounds. Thankfully I was going slow and not on a busy street. It could have been a bad outcome if I was merging into on coming traffic. My safety and others were at serious risk due to my car not being able to accelerate with no warning.

Unknown or Other
Filed Feb 1, 2026MA

The LCD radio screen goes in and out, mostly out. Can't see information projected on infortainment screen hence can't see for back up camera situations. If it does come on fully meaning seeing all the controls, sometimes all the letters and numbers are projecting upside down. If the car is hugely warm enough from long term driving the screen will be normal. I have read some reviews and it seems like this is a jeep problem. This issue has never been with other cars I owned. This poses a safety risk especially because it makes a back up camera issue.

Electrical System
Filed Jan 28, 2026PA

While driving, the 2021 Jeep Compass displays "Coolant Temperature High: Shutting Down" even though the car temperature gauge indicates normal engine temperature. Following the warning notification, the vehicle came to a complete stop. Fortunately, I was not going fast and was able to drift into a parking lot space. After several minutes, the vehicle started again and drove normally. If this was to happen at high speed or on a congested highway, someone could be seriously injured or killed. I have seen on other online forums that this is a somewhat common issue with the Jeep Compass. However, after many different service procedures have been attempted from reports online, it appears that no solution has been determined or suggested by the manufacturer.

Electrical System
Filed Jan 27, 2026CA

The high coolant temperature light cut on and turned my vehicle off while driving. This problem has been reported on older model Jeep compasses. The car never turned back on and I had to get my vehicle towed home.

Engine
Filed Jan 4, 2026AZ

Multiple times now at random, car will go from normal temp to overheating on the gauge for a moment. Shuts down in doing so regardless of being driven. Then will instantly think its cooling back down to normal. When it reaches normal it resumes normal driving abilities. While the temp is going up and down on the gauge the center of the cluster tells you "high coolant temperature". No codes or pending codes can be found. Thermostat housing and sensor have been replaced and still occurring at random. Researching online forms, lots of complaints of same issues with no resolve, spending thousands of dollars and trips to dealers and shops to not be resolved. This is a huge safety hazard as you can not move out of the way of others when it happens and occurs both when driving and stopped situations.

Electrical System
Filed Nov 25, 2025NJ

On November 1, 2025, while backing my 2021 Jeep Compass out of the driveway, I noticed the rearview camera started 'jumping' and displaying colored lines. I pulled the vehicle in front of my home, and suddenly there was loud banging and the engine light started flashing. I immediately turned the vehicle off, and it would not start again. I contacted the Jeep dealership Monday morning, November 3, 2025 to advise the vehicle started making loud noises, engine light flashing, rearview camera not displaying properly. The Jeep was subsequently towed to the dealer. I was advised by service tech that there was a fluid leak in the trans pump area. I was also told the vehicle did not pass a battery check, and gave authorization to replace the main battery. The service tech advised the radio needed to be replaced, I told him the radio played fine, but the rearview camera malfunctioned while backing the car out. He said the rearview signal is from the radio, I declined to replaced the radio. I have had several issues with the 2021 Jeep, included oil leakage, and now transmission leakage. I also note certain 2021 Jeep Compass models have rearview camera issues, and upon calling Stellantis November 24, 2025, they advise my particular vehicle is not affected. I disagree. The vehicle has regular maintenance (oil changes) and has 24,200 original miles. I believe this to be a defect and also a safety issue.

Electrical System
Filed Oct 24, 2025TN

Back up camera goes blank

Electrical System
Filed Oct 11, 2025TN

My vehicle information screen is not working. I cannot connect my phone; therefore cannot talk hands free. So this seems like a safety issue. I do not have access to my back up camera.

Power Train
Filed Aug 31, 2025MT

Every single time I seen the climb McDonald pass in Helena, Montana the car freaks out says service transmission now no matter if I do it at 55 miles an hour or 75 miles an hour, which is about as fast as it’ll go up the pass, it goes in the limp mode, shuts off the fuel pump says service transmission now every single light on the dash that could come on comes on. I don’t know what’s going on with it. I’ve taken it to the dealership. They can’t seem to figure it out.

Service Brakes
Filed Aug 28, 2025KY

Stop/start system malfunction this is the 2nd time I've had to fix this problem the first time was with dealership in Henderson ky and it will cause more problems later big expenses and a whole vehicle failure so before im out to much money and left with no working vehicle that I still got to pay for i will be returning it this system failure has almost caused a major crash and has caused missed days at work

Electrical System
Filed Aug 12, 2025GA

Purchased Jan 20 2024 Battery issues started in April 2024, battery started melting a particular component, i had to replace the battery, the melting was still happening, I went to another jeep location, to get a fuse component that keeps wires separate, the melting still happened. I told the original Jeep dealership about each thing, they told me to bring it in finally and told me I had to pay for a wire harness to be run throughout the car, 3000, to 1800, and then 0, for a "malfunction they found and fixed" After Wire harness situation and price de-escalation after i told them they shouldjust take the car back because i dont have 3000; the start stop now not cooperating, has been happening since Aug 2024 in daytime with lyft rider in car. Stopped for a few months then repeated in October at night with other guests in car. Today (07/14/2025) Before 2 shift of lyft (before 7:50pm) The car stopped 6 times, 2 times with 2 different lyft riders in car. 4 times by myself, 1 time on the highway 2nd to 1st lane, with 18 wheeler behind me. This time it started back immediately but with 2nd passenger in car and 3rd time on my own it took several minutes before turning back on. Car stopped driving again today 07/15/2025 (recorded video) Now the car has a serv 4wd and the engine light is on, and I dont know whats wrong with the car. Its stressful, and I'm ready to give the car back for trade in value. Car still stops when it wants, its difficult to get a video as its happening, but the

Unknown or Other
Filed Jul 21, 2025MI

After going on and off intermittently for the last year, the rear view camera system stopped working altogether! There is a recall for my Year (21) and model (Jeep compass) but unfortunately my vin number is excluded from this recall and Stellantis says there's nothing they can do on their end to assist me with this issue. This creates a safety issue whenever I'm backing up anywhere. To diagnose the problem, my dealership wants to charge me $210.00 just to look at it. There are no warning lights except words on my black screen that say "camera system unavailable"

Exterior Lighting
Filed Jun 4, 2025103,000 milesNM

The contact owns a 2021 Jeep Compass. The contact stated that when the vehicle was parked at a store front in the evening, both headlights were operational. The contact returned and restarted the vehicle; however, the driver's side headlight was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight and the electrical connectors and harness had melted and needed to be replaced. The vehicle was not repaired. The contact stated that after the headlight failure, the vehicle was difficult to start one morning. The contact stated that the instrument cluster and the overhead map lights were flashing off and on. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 103,000.

Engine and Engine Cooling
Filed May 28, 202570,000 milesTX

The contact owns a 2021 Jeep Compass. The contact stated while driving 75 MPH, a message indicating that the engine was overheating was displayed. The contact pulled over to the side of the road and added water to the coolant reservoir. Additionally, the contact stated that the engine was not running properly while driving. The contact stated that upon inspecting the vehicle, the contact noticed that there was a burned coolant mark underneath the engine. An unknown dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

Electrical System
Filed May 8, 2025AL

For 6months I have a low oil pressure light come on before my oil change is due. Dealer has ran 3 oil consumption test pass/fail/pass the next one will fail as I had to add 2 quarts or oil this week and my oil change isn’t due for 2k more miles. There is no leak visible so it must be within the motor. As well as I have already replaced start/stop battery as well as main battery bc if the start/stop and it hasn’t been a year and the lights are back on and I can’t engage it. The oil issue start before the warranty went out the first time. Now I have no warranty and have to feed the car oil. It is ridiculous. This needs to be a recall. 2018 had a recall for this same oil issue. Now we need it for newer models.

Seat Belts
Filed Apr 28, 2025MA

The seat belts on both sides of the rear seats have frayed completely through the belt webbing at the same exact point. Where the belts connects to the retractor I believe is the name of it. Both belts are entirely separated at the point where they pass through the outer wall. If my inspection station didn't notice the problem on the passenger rear they would not have looked at the driver's side rear which was not completely separated and any occupant could have seriously been hurt. The Dealership inspected them and confirmed the damages described above and the manufacturer (Jeep) also was notified of this defect. They were no warning signs.

Electrical System
Filed Apr 10, 2025AZ

While driving my vehicle the parking brake engaged itself and my vehicle stopped suddenly without me engaging the brakes. I took the vehicle to the dealership and they stated it was an issue with the emissions system that caused the vehicle to do an “emergency stop”. I paid the amount required by the warranty and they stated they fixed the issue. However, while driving in the freeway (approximately 75 mph), the vehicle began to have the same issue and began to stop while I was driving. My daughter and myself were in the vehicle, during high traffic and we were fortunate not to be hit while driving when this happened. I have contacted the dealership again to have them inspect the vehicle again. I am concerned there is a manufacturing issue that is causing this problem and I am afraid to drive my vehicle especially with my children in the car.

Unknown or Other
Filed Mar 26, 2025CA

Since I first got my brand new JEEP COMPASS in 2021, the tire pressure light would flash on and off, with a warning that my tire pressure was low. When I first saw this light come on, I obviously didn't realize that this light was faulty and inaccurate. I took it to the dealership to check my tire pressure and it was completely fine and normal, so all of that worry and time taking it to the dealership for nothing. That initially happened only about four months into having the brand new vehicle. Since then, that light still flashes on and off, and I ignore it because I know that it is faulty. This is a major safety concern, because if my tire pressure is low, I won't ever know if it is accurate or not, so I could be driving with low tires and potentially get into a bad accident. Additionally, the automatic stop / start button has come on multiple times. It initially came on May 2024, which then triggered the check engine light. I had to take in my car due to this issue, and it was in the dealership for a week, resulting in a thousand dollar charge, and all of the Ubers I had to pay for. The automatic stop / start button killed both of my batteries and I had to replace those. Not even a year later, March 2025, the automatic stop / start button light came on my dashboard again. I took it into the dealership yet again this month, and it was in there for a full week, so I was without a car that entire time having to pay for Ubers and so on. When I picked up the car, the mechanic i

SteeringCrash
Filed Feb 22, 2025PA

I bought the Jeep 2000 24 June 5th from Auto Lenders and Fairless hills vehicle had 34,632 miles on it took it back June 18th for inspection and that there was noise coming from the front end when you went over speed bump metal climbing I told him they said they found nothing took it back again July 10th with the same issues and everything they found nothing the miles on the car on July 10th in where 35,677 MI that was in going out $35,677 mi which they never moved the vehicle took it back again in September for the same issue so they found nothing I was going to take it back again on Christmas Eve I was taking donations to a church and I want to go straight the vehicle went right the ball joint snapped airbags came out and if there wasn't a pole to slide into I would have went into the store that was there they failed to find the issue that was wrong with the vehicle I could have been killed my grandson could have been killed the vehicle's now setting and a tow yard waiting for someone to go look at it and totaled because the airbags came out all on the passenger side the steering wheel went underneath the steering wheel. I'm waiting for a revised please report because the police officer misunderstood me when I said I walked around the car and slipped on black ice I didn't hit no ice with the car the wheel went right when the ball joint snapped and the car slid into a pole on each document that I have they only move the vehicle 2 mi on the 18th of June and September 25th on

Unknown or Other
Filed Feb 4, 2025PA

I have replaced both batteries and the alternator. The stop/start light comes on and the red warning to pull over safely the vehicle will shut off soon and the engine light comes on. The vehicle is now telling me to service transmission. The dealer doesn't know what's wrong with it. I want this taken care of.

Power Train
Filed Jan 26, 2025MI

I have a 2021 Jeep Compass and have been experiencing transmission bucking ever since purchasing out my lease. It is a known issue to Chrysler but they refuse to issue a recall. I have gone to the dealer twice so far. Once, they did a software update for the transmission per a bulletin that Chrysler posted for hard shifting complaints. That did nothing to fix the problem and it only got worse. The second time I took it to the dealer, they said they found nothing wrong and did a "re-learn" on the transmission. Again, it didn't fix anything. Why can't they figure this out? I have 79,000 miles and it sounds and feels like this transmission won't last 100,000. The transmission bucking causes the vehicle to shake and jerk forward when accelerating and braking.

Service Brakes, Hydraulic
Filed Jan 24, 202577,000 milesGA

The contact owns a 2021 Jeep Compass. The contact stated that while the vehicle was parked and running, the brake warning light began flashing. The vehicle lost motive power. The contact stated that the failure was like NHTSA Action Number: PE22013 (ENGINE AND ENGINE COOLING, ENGINE). The contact called the local dealer and was informed that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.

Power Train
Filed Jan 7, 2025KS

Several times a year since having my 2021 Compass, as I'm driving my car shuts off out of no where and a message on my dashboard lights up in regards to the coolant system. The car is never overheated when this happens and both of my batteries have been changed. It has happened to me in the middle of going through intersections, at stoplights, and while driving. It is NOT SAFE to have your car shut down without warning!! I have to put the car in park and restart and it starts up right away each time. There are SO MANY threads of this same complaint and customers having their Jeep dealer look at it with no resolve from any comment I've read. Please help fix this unsafe issue!!

Unknown or Other
Filed Dec 29, 2024CO

The screen in most 2018-present jeep compasses are defective. My car just fell out of the warranty time frame and shortly after the screen failed resulting in no alerts via the back up camera. The camera helps alert you to things you can not see in your blind spots behind the vehicle resulting in a serious safety issue for pedestrians/ small children etc outside of the vehicle and also poses a threat to the driver. There were 0 warnings of failure in this component and I have read numerous hundreds of others describing the same issue. Expecting consumers to purchase this car with such failure rates is irresponsible and negligent. For a device that should have a life of 5-10 years failing after 3 is disappointing.

Unknown or Other
Filed Dec 5, 2024CO

I been having a problem as I noticed it’s been seen multiple times with a jeep compass well mine is a 2021 jeep compass trail hawk. The car will shut off and say high coolant temp when that’s not the problem. The car is not hot and there is no problem with it just lose power and have no control over the car. It shuts off when I’m driving on the highway has left me stranded multiple times. Almost got hit turning on to the highway and it died as I was turning with a car head on. This is so unsafe. The car has been in the shop multiple times they replace stuff say it’s fixed it’s not and happens the minute I drive off. I been stuck in the middle of the lane with oncoming traffic’s and almost been hit. The dealership seams to not know what’s wrong with it and it’s so unsafe to be driving around in. Along with the many other people who have had the same problem. This is dangerous and keep should not be selling unsafe cars.

Electrical System
Filed Nov 14, 2024LA

When it's hot outside and the car gets hot inside car it messed the radio up lines all over the radio can't see nothing radio plays, but you can't use backup camper are see the air set on this needs to be recalled so reson for it to stop working

Electrical System
Filed Oct 19, 2024NY

When ESS is Engaged, car does not want to start from stop/engine off after pulling from a stop. Car then turns off Lane Departure and Blind Spot Warning and ESS says needs service. Battery has been replaced 2x by Jeep.

Engine and Engine Cooling
Filed Oct 18, 202450,000 milesCO

The contact owns a 2021 Jeep Compass. The contact stated that while her daughter was driving at 75 MPH, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway. The vehicle was able to restart after several attempts. The contact's daughter resumed driving; however, the failure recurred. The vehicle was able to restart. The overheating warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

Exterior Lighting
Filed Oct 4, 2024IA

The touchscreen started flashing off and on and the dash lights also turn off and on. The lane assist and fuel warning pop up even when there is ample fuel. The blinkers do not respond when it is glitching and the high beam/ low beam light disappears on the dash. I have taken it to the dealer twice and they said their were multiple codes triggered in the touch screen/radio and they cleared the codes but it started doing this again a few days later. The 2nd time they downloaded an update to Uconnect system, I have reset the uconnect system back to default and remived all paired devices and even just turned off the entire radio but it continues to effect the dash lights and also effects the inside Temperature which gets stuck. The dealer said they will have to find time to try to figure it out and I do not even have an appointment scheduled yet and they don't seem confident about a solution. I have looked online and have seen many people with uconnect having these issues and it does not seem safe due to not being able to see the dash at night in particular and the blinkers being effected. I am not sure if they still blink on the outside of the vehicle.

Electrical System
Filed Oct 3, 202438,000 milesOH

The contact owns a 2021 Jeep Compass. The contact stated that the check engine, crash avoidance assist, START/STOP, air bags, and other warning lights were illuminated. While driving at various speeds, the transmission was slipping. Additionally, the vehicle could be started without depressing the brake pedal. There was a burning odor entering into the cabin of the vehicle. The vehicle had been taken to the dealer who was unable to determine the cause of the failure. The contact stated that the dealer had placed an electronic chip in the vehicle; however, the contact was unable to recall the exact name of the computer chip. The vehicle failed to start after the chip was installed, causing the dealer to remove the new computer chip and replace it with older chip. The contact stated that when the battery was replaced, the warning lights were no longer illuminated. The manufacturer was not made aware of the failure. The failure mileage was 38,000.

Service Brakes
Filed Aug 7, 2024NY

1.When I come to a stop my car jolts forward hard like I was hit from behind. 2. Issue is the lighting display is very dim during the day time once in a while randomly dims making it difficult to see my speed. 3. My radio panel shuts off randomly. 4. Auto collision detector is off .

Electrical System
Filed Jun 4, 2024OH

My Start/Stop feature will bug out and not Start up after releasing the brake at a red light. It has happened multiple times and will display a maintenance required symbol in my dashboard until I restart my vehicle. It happens infrequently. One day it will work fine and the other day it will delay and not turn on immediately.

Steering
Filed May 10, 2024GA

I purchased this vehicle not quite a year ago. After about 3 months while turning I noticed a knocking sound coming from the left front of the vehicle while turning. When I was able I took the vehicle back to dealer who stated it was the rack and pinion. I was told by a local mechanic if not repaired it can come a lose cause you to loose control causing accident. After I was told this I researched an found several other jeep owners had this same problem. My vehicle now has 58k miles on it had only 32K when purchased I did get warranty dealer refused repairs I would like jeep to investigated because some complaints are not listed with nhtsa seems owners just repair it an move on or just complain ask questions on internet. I feel jeep should be held responsible an thus should be recalled before someone is killed.

Engine
Filed May 9, 2024NJ

My 2021 Jeep Compass Trailhawk has been in very good condition until the ac recently just started to blow hot air. When I took my jeep in for a routine oil/filter, my local auto mechanic said that upon visual inspection the a/c clutch (part of the a/c compressor) was melted and that I would need a whole new a/c compressor assembly, possibly replace the drier, and completely flush the system. I can't believe that for a fairly new car in very good condition this type of problem shows up. I called Jeep and they said that there is no recall on the a/c compressor for my jeep. However, my mechanic that is now working on fixing the issue said he has to wait a few days for the compressor kit parts as it was on backorder, so there must be other similar issues ongoing. I would like to know how I can get reimbursed for a problem that should not be happening with a 2021 Jeep in very good condition? I am not sure if this is a jeep class issue. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Mar 23, 2024NM

Repeated High Coolant Temp notice. Has happened three times in 3 weeks. Last two times have happened within two days. Happens when Jeep is at about 40 mph. Jeep shows high temp warning and shuts off causing great concern for my families safety driving in 40 mph traffic. Repair shop can’t explain repeated issue.

Electrical System
Filed Mar 13, 202450,100 milesUT

The contact owns a 2021 Jeep Compass. The contact stated that while the vehicle was parked, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed that an unknown computer had failed and simultaneously made other electrical components fail. The contact stated that the Radio Frequency Hub, Electronic Control Unit, and Body Control Module needed to be replaced. The failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 50,100.

Engine
Filed Mar 3, 2024TX

In 3 months later that we got the jeep. The seat spring for reclain go off, later 1 year the motor mounts have alot of noise with the change of speed, and the suspension feel horroble, i been driving like that few months like that and we dont know about this page can we report all this issues.

Electrical System
Filed Feb 10, 2024TX

While Auto start stop is active, and when the vehicle comes to a stop the engine stops but then doesn't restart like it's supposed to, the cluster says vehicle needs to be restarted, then after putting shifter into park I can restart the vehicle normally, but this has happened 3 times now at busy intersections causing my vehicle to block traffic when the light turns green. I have to remember to manually turn Auto start stop off everytime I start my vehicle to prevent this from happening or keep my climate turned up since the auto start stop won't engage while cooling or heating the cabin.

Complaints 1-50 of 81, newest first, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20265100Routine
202529010Routine
202455010Routine
202349200Routine
2022226400Above average
2021 — this page81020Routine
2020143120Routine
2019331220Above average
2018948650Above average
2017229430Above average
2016293120Above average
2015113120Routine
2014308270Above average
201380150Routine
2012184451Fatalities reported
2011188320Routine
201071230Routine
200944100Routine
200893000Routine
2007259360Above average

Compare every Compass year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.