2014 Jeep Cherokee complaints

On or about March 26, 2023 the emergency parking break became engaged and would not disengage. Upon having my car towed to my local Jeep Dealership (Acton, MA) I was informed that water had leaked and corroded the wiring for the EPB module. The dealership informed me that this problem can’t be fixed fully and will continue to happen even after I paid $1,800.

When I fill up my car completely the car will sputter and turn off when idling at a stop. Then it may turn off and says to put in park. This has happened several times and in intersections which one incident almost caused an accident. Only happens when car gas tank is completely full. Please advise. Thank you

On March 7th 2023, I was driving my Jeep Cherokee on NY 96A in 55 mpa traffic, saw the check engine light turn on briefly, the engine seized at this speed, started chugging, and nearly had a traffic accident given the abrupt engine failure. In addition, while I was able to get to the side of the road, the car was stuck protruding off from the shoulder into the lane, the engine would not start to move the car, and it was a very unsafe situation given poor visibility at dusk. At 91,000 miles, it seems very strange to have experienced engine failure that ultimately resulted in a $6,785 repair bill at Maguire Jeep/Chrysler dealer in Ithaca, NY (VVA assembly needed to be replaced, broken valve spring in cylinder 4, roller spun and wedged in camshaft causing lobe damage, VVAA collapsed causing loose rocker and damaging head, valve and camshaft. Cylinder head needed to be rebuilt). This vehicle has had other serious problems in the past prior to this incident including a malfunctioning parking brake in 2020 that resulted in my 6 year old son and I stranded, unable to drive while we baked in the 90+ degree heat, a very costly broken 4wd module replacement 2021, and multiple breakdowns due to starter issues/needing starter to be rebuilt (2022 2x).

My parking brake light came on and I took it (2014 Cherokee Latitude) to get my brakes fixed and was made aware that my parking brake was stuck on just enough to were it had been wearing out my rotors. my pads and rotors were destroyed because of this and can’t be replaced until I take it to a dealership so they can reprogram it and get it to disengage. A few days prior to this I was in a driveway and my car would not move at all for around 30 mins of starting and restarting my car. I called the dealership and they are wanting to charge me $159 diagnostic plus the cost of repair not to mention it’s unsafe to drive and has to be towed. Dealership apparently only one who can fix and want to charge all this money to repair an electronic issue that causes my vehicle to be unsafe for me and my 2 children!

The contact owns a 2014 Jeep Cherokee. The contact stated while driving 35 MPH, the accelerator pedal was depressed, and the vehicle stopped without warning. The engine would rev but the vehicle failed to respond. The contact stated she shifted the gear shifter to neutral and then to drive and the vehicle operated as needed. The contact stated that when she decelerated, the failure recurred with the warning displayed "Shift into Park and Restart vehicle". The contact stated that the failure recurred on several occasions. The vehicle was taken to a dealer where no failure was diagnosed as no diagnostic failure codes were displayed. The contact stated that the dealer informed her to keep driving and if the failure recurred, to take the vehicle back to the dealer. The contact was relating the failure to NHTSA Campaign Number: 19V447000 (Power Train). The contact stated that the dealer informed her that the vehicle was serviced for the recall in 2019. The manufacturer was not made aware of the failure. The approximate failure mileage was 154,000.

Parking brake stuck and won’t release due to water getting into parking brake module 2014 jeep Cherokee

Low miles PTU needs replacement. 50,000 miles

The contact owns a 2014 Jeep Cherokee. The contact stated that while at a stop light, the electronic parking brake erroneously activated. The contact was able to deactivate the parking brake and continued to operate the vehicle. Later while driving approximately 5 MPH, the electronic parking brake activated causing the vehicle to abruptly stop. The contact was unable the deactivate the electronic parking brake rendering the vehicle undrivable. The vehicle was towed to the local mechanic who diagnosed that the electronic parking brake module was faulty, due to water damage caused by rainwater leaking into the vehicle. The module was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 88,000.

My Parking break became stuck ON and would not turn off. A warning light came on to service the parking brake. The car would not move. Upon inspection of the EPB module, it was wet, with corrosion, to the point where water can be heard in the module unit. That area of the rear of the car was also wet. My car will not drive and I will be taking it to a Jeep dealership shortly.

My car is a 2014 jeep cherokee TRAILHAWK the I bought a few mint ago at a keep dealer and after I bought the car 1000 miles later the car broke down due to a problem with the transmission, I took it back to the dealer and they didn’t wanted to fix it at first … after arguing with them for a couple of hours they resided to fix it and only made me pay for the part … after they supposedly fix it the car started giving me more problems and the dealer and the dealer didn’t wanted to fix it anymore

06/01/2018 at 87,104 miles the PTO/PTU was replaced (warranty) due to 4LOW not being available and, once forced into 4LOW, could not be taken back to normal. New part # 68307403AC. Exact cause was not explained, but it 99% likely to be a failed seal letting oil into the electronic control and actuator compartment. 08/19/2022 at 106.582 miles the PTO/PTU diagnosed with faulty internal bearing for the rear driveshaft, causing grinding noises and eventually risking catastrophic failure. Replaced 02/15/2023 at ~107500 miles. New part # 68307403AG. This was all at my expense - over $3500. Jeep refused to cover anything even thought the part had lasted less than 20K miles and has been revised four times (version AC to AG since the first replacement).

Left front axle shaft needed replacement (warranty) on 06/01/2018 at 87104 miles due to loud clicking noise. Replacement part # 52123739AF.

Transmission problems, engine light comes on and it says service transmission in the dashboard it is okay to be inspected upon request. I’ve been to 4 different garages trying to get the problem fixed and have spend over $5,000 in less than a year. And the problem still occurs. Car delays drastically when changing gears. When driving, the vehicle will lose acceleration and the gas pedal will not work and the vehicle will not accelerate at all. The drive gear and the reverse gear will get confused with eachother. after stopping at a stop sign or traffic light the car has a very hard time accelerate and catching up to speed. The rpm’s while driving also accelerate its self from time to time causing the car to pick up speed drastically unless I step on the break pedal to slow it down. My car is basically a death trap waiting to happen and this is not okay for my safety as well as others on the road.

The electronic parking brake module was damaged due and corroded, due to water, leading to the Jeep being unable to disengage the parking brake. The module is located in the rear of the trunk and no other signs of water were present when inspected. All of the Jeeps safety systems were effected by the module, the dash board had two lights indicated “P!” And “brake.” The module was replaced by CDR Fullerton in Somerville. The vehicle was inspected by Jeep in Somerville and they were able to reproduce the problem. The vehicle has never been subjected to any type of water damage before. The issue started while driving on a local road when the ebrake automatically engaged resulting in loss of power. After pulling over and starting restarting the car I was able to drive the car home. However, the problem reoccurred many times and we were unable to use the car until the dealership was able to fix it.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving 55 MPH with the cruise control activated and going downhill, the vehicle started to accelerate independently. The contact stated no warning light was illuminated. The contact stated that he depressed the brake pedal and stopped the vehicle. The contact took the vehicle to an independent mechanic where it was diagnosed with needing the transmission fluid to be flushed. The vehicle was repaired but continued to experience the failure. The contact took the vehicle to the local dealer to be diagnosed and the contact was informed that the power transfer unit (PTU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.

While in drive my parking brake engaged all of a sudden. I tried to disengage and it would not. A scanner was brought and the car would not even talk to it. I tried settings on my dash to disengage parking brake and it brought up error. My car had to be put on a flatbed. I was told they found water on left back side where my parking module was and they have ordered the part. I have read several complaints on this same exact situation.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact pulled over to the side of the roadway and turned off the vehicle. The contact waited until the vehicle cooled down, and the vehicle restarted after several attempts. The vehicle was restarted and operated normally. The vehicle was diagnosed by the dealer and the dealer stated that the transfer case needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not under recall. The failure mileage was 77,000.

The vehicle keeps loosing power, everything has been tested battery wise it not the battery. It’s acting like it’s not getting fuel. This started 3/28/23, between 40 and 60 vehicle shakes and is hesitant to go. Vehicle will jerk badly and clunk. While the check engine light starts flashing. When codes are check they are for power loss & failure.

Everytime I fill up, the car acts like the transmission is faulty. Tried to die when stopping, barely runs. On dash warning says to have transmission serviced. I have to drive approximately 6 miles, restart the engine, then it's fine. Happens everytime. Took it to the Bossier city, la. Dealership and they wanted to sell me a transmission job. I informed them of others with same problem and the said they never heard of that problem.

The contact owns 2014 Jeep Cherokee. The contact stated while driving approximately 25 MPH the electronic parking brake suddenly activated causing the vehicle to abruptly stop in the middle of the roadway. The vehicle was taken to the local mechanic who informed the contact of water intrusion into the electronic braking system which caused the electronic braking system to malfunction. The vehicle was not repaired. Additionally, while driving approximately 45 MPH, the vehicle suddenly lost motive power and stalled. The vehicle restarted and operated normally. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 94,000.

My Jeep is stalling and it cranks but then while driving for a while it shuts down and you have to crank it back up

1. The 2014 jeep Cherokee has stopped accepting gas except for .5 gallon intervals. Yes it is available for inspection 2. The possibility of running out of gas and the car stalling out. 3. Yes Dewey Dodge has evaluated the vehicle. 4. Jeep headquarters has received the dealer documents and complaint from us about our jeep 5. No warning. Just stopped being able to get fuel in tank with out reengaging pump multiple times and taking over 30 min to get gas. This problem first occurred within the last 3 months.

Emergency break malfunction, will turn on while driving and will not turn off, it will show service break engine light and check engine light

Driving the vehicle for a few mins and the seatbelt light and airbag lights will come on and message show service airbags soon. Will stay in for about 2 mins to 15mins. Does not occur everyday but would say once every two weeks.

Upon trying to enter a slightly inclined parking space in a parking garage, as I was lightly pressing on the accelerator, the car suddenly accelerated (tires screeching) and hit the concrete half wall. No time to even brake properly as it happened so fast. I had noticed a lack in acceleration that morning driving to my destination. Thankfully no injuries.

While driving and coming to a stop, the transmission does not fully downshift automatically. Usually will only downshift automatically to 3rd gear. I don't realize the improper downshift until I accelerate and realize I am not in 1st gear. I've learned to perform a manual downshift after coming to a stop. Also, when in 1st gear and begin a slow start, to where the vehicle then shifts into 2nd gear, and then cruise at a constant speed that does not require shifting into 3rd, but then when I do begin to accelerate, there is a loud "clunk" that sounds and feels as if I was rear ended.

After driving over 20 miles the Jeeps performance drops a d the check transmissiom light comes on. After conducting research I come to find that this issue is common with the my vehicle, a Jeep Cherokee 2014-2017, and became alarmed to find out that this issue has caused accidents for other thats share a similar vehicle to mine. Ive taken it to the dealership to confirm my suspicions and they were well aware of the issue with the Jeep Cherokee 2014-2017 transmissions.

I was unloading my trunk from my sons birthday party and when I pressed the button in the rear hatch to automatically close the trunk. The trunk would not close. Usually I can tap it and it will reinitiate the closing mechanism or stop to prevent something from being closed inside. There is some sort of malfunction in the closing mechanism of my jeep.

The contact owns a 2014 Jeep Cherokee. The contact stated while was parking the vehicle, the vehicle began to roll backward. The contact stated that the four-wheel drive (4WD) warning light was illuminated. The contact stated he used the parking brake to stop the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the power transfer unit (PTU) to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V343000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 91,000.

The vehicle bucks and stalls after filling up the fuel tank to full. I don't lose accessories or anything, I lose engine power. My battery light comes on and my dash says, "battery voltage low put car into park and then desired gear". The car will start up after the excess fuel in the engine is burned off which can take a few tries. It will buck like it wants to stall out or it dies again completely while I'm driving. This is a very dangerous situation to be driving down the road to have the vehicle suddenly stall out. The vehicle will continue to stall until the fuel hits a certain level in the tank.

PTU identified under code C14A7-97. This part is a known problem with a large recall already completed but for some reason, this particular VIN doesn’t fall within the recall scope. Called several dealerships to ask about recall work and all indicate this VIN isn’t covered. “Service 4 Wheel Drive” light is intermittent.

For the last 12-months I have been dealing with the vehicle stalling after filling it up. It first started a year ago and was sporadic but for the last 6-months it has been happening every time I fill up. This is a very dangerous situation to be driving down the road to have the vehicle suddenly stall out. The last time this happened was on Saturday, 2/11/23 and I spent the day fighting a stalling vehicle. Since 2020 the check engine light sporadically comes on. Supposedly there is a small evap leak. After looking into this earlier today I discovered this is a well known issue with all Jeep vehicles. Seeing how this seems to be a manufacturer issue the consumer should not have to keep paying out to fix what was not done right to begin with. Please look into both of these concerns.

The body seam is leaking causing floor board in front and rear to have puddles of water in the floor, and mold. I'm on oxygen. This is not safe at all. Also the rear Mopar had to be replaced cause of park brake failure. This needs to be recalled asap. It's happening on a lot of your jeep cheerokees. Thank you

The emergency/parking break froze in the on position. The vehicle had to be towed on a flatbed truck. The parking brake had to be disconnected in order to drive the vehicle. The cause was water intrusion into rear cargo area. Parking brake module/connector are corroded. Needs a module and harness. Code C10CD01. I understand this issue is already being investigated for recall. I want to make sure my complaint is included.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the transmission unintendedly downshifted into neutral(N). Additionally, the engine revved loudly but failed to move forward. The vehicle was taken to the dealer, where it was diagnosed that the transfer case might explode and need to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 39,452.

Truck stopped in the middle of the road almost causing me and my daughter to get by oncoming traffic. Service transmission appeared on the screen before the car stop and power off.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle would lose motive power and stall without warning. The vehicle was taken to the dealer where the contact was initially informed that the vehicle needed a new battery; however, despite a battery replacement, the failure persisted. The contact returned to the dealer and was given an estimate for a diagnostic test. The manufacturer was made aware of the failure. The vehicle had not been repaired. The failure mileage was approximately 700.

The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was parked, a leak was seen coming from the tailgate. The contact made a local dealer aware of the failure; however, she was informed the dealer was unable to service the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the power liftgate control module and headliner needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA Campaign Number: 15V393000 (Structure). The manufacturer was made aware of the failure and informed the contact that the vehicle was previously repaired under the recall and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 88,000.

Similar to NTSB 11504810, when I fill up with gas, my jeep stalls out and dies. I don't lose accessories or anything, I lose engine power. My battery like comes on and my dash says "battery voltage low" "put car into park and then desired gear" it takes a few tries to get it started again and it will buck like it wants to stall out or it dies again completely while I'm driving. Also there are times it is rough changing gears (jerky).

It started when I was trying to leave a Walmart parking lot back in October of 2022. I put my Jeep in reverse and it wouldn't backup. There was no car in front of me so I tried to drive forward and I couldn't. After several attempts I finally called AAA and had my car towed to my house till I could find a local mechanic to look at it. I then had it towed again to CS Auto Services in Leominster, MA and he ultimately had to disconnect the emergency brake because he determined the parking brake module was corroded and the only way for me to be able to drive it was to disconnect the emergency brake until one could be ordered and installed by a Jeep dealer. I thought he was ordering the module but I was supposed to so a few months later on Dec 27th I was driving home from Boston and the ABS lights and the pic with the car swerving came on and flashed all the way home. I was terrified driving home but after called a few people we determined since the ABS was used in bad weather I was probably safe, so I drove it home and had it towed to another mechanic the next day. The found 3 pages of codes that ultimately were a result of the corroded module and he said there was nothing they could do so I called the Jeep dealer down the road and got it in. They looked at it and ordered the module and connector. It has taken the better part of a month for the parts to come in but I have an appt Fri., 2/3/23 and was given an est. of $1700.00. I have already spent $500.00 trying to determine the

My vehicle drives about 30 miles before an alert will appear saying to service transmission. Along with the check engine light coming on. Vehicle will not accelerate and on hills will begin to roll backwards. When this happens the vehicle must be parked for at least 15 minutes and then on startup all codes will reset and return back to its normal operating. Took to dealership several times with error code P1DA9 and there was nothing that could be fixed.

My Jeeps Transmission is going into Neutral while I'm driving in the freeway I'm unable to accelerate and at times have lost power in the freeway and it restarts when I put into park or turn it off. when I place on park or turn off, the system restarts. I had a recall supposedly fixed for this issue back in 2016 but the problem restarted again several years ago. I took the jeep to Norco Jeep in California in December 2022 and they stated they would "email Chrysler" and I have sent 3 follow up messages and no replies or responses. The mechanics at the dealership stated there was loss of control because the tires have different measurements. I mentioned to them I replaced all 4 tires 2 years ago and problem has still been ongoing. When the car is about to lose power, the transmission light goes on and starts losing velocity while in the freeway or in the streets ( mostly freeway) from 65 mph to 40, and then 20mph and at times it stops if I'm going uphill and starts rolling back. I am very worried for my safety and the safety of my 3 children and I am sending this email in the event of an accident to proof that I have made attempts to receive assistance. I'm in need of urgent assistance. Thank you

Recently, after evertime I fill up with gas, my jeep stalls out and dies. I don't lose accessories or anything, I lose engine power. My battery like comes on and my dash says "battery voltage low" "put car into park and then desired gear" it takes a few tries to get it started again and it will buck like it wants to stall out or it dies again completely while I'm driving!

Ive had my cherokee for over a year now, the transmission in it isnt great. Shifts funny alot. (hard shifts, late shifts). I was driving on a back road and after a sharp curve where i had to slow down. After exiting the curve i tried to speed up and the transmission jerks so hard it nearly sent me into the opposite lane with incoming traffic. its happened serveal time now over the last year. I have taken it to the dealership to have it look at. I was told "thats just how those 2014s are" "we can try and flash it but theres nothing else we can do. it was just as it should but a see what you are talking about" There were no warning lights on or anything else that would indicate this happening. First appeared september of 2021, one month after purchase. Dealership does know about it and says thats how they are. They always work on my vehicles for me and i trust their judgement. but after the near miss of a head on collision, it has me worried.

The Vehicle has a lot of issues primarily involving the Transmission. The transmission does not shift correctly. The automatic shifting is very erratic. Shift very low sometimes at 2000RPM, and then other times a very high at over 5500RPM. During acceleration, it makes a grinding noise and a very rough shift which can pretty much push you forward from your seat. I took the Vehicle to be serviced several times while still under warranty to the Manhattan Jeep Service Center and every single time they said the computer needed to be updated, and after a few miles, it would go back to doing the same thing, rough shifting.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at various speeds, the transmission suddenly shifted to neutral, and the vehicle was coasted to the side of the road and was restarted. The service transmission warning light was illuminated. The vehicle had been taken to the dealer to be diagnosed. The contact was informed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 115,000.

Recently every time I fill my car with gas it continuously stalls out of no where afterward then after driving it for a while it will be ok until I need gas again. The car only has 30,000 miles on it and my mechanic said the battery in brand new and the alternator is fine??? This almost caused a major accident pulling out on a 3 lane highway into traffic.

Vehicle began having parking brake issues. After further research I discovered I was not the only person to have this issue. The Electronic Parking Brake Module (EPB) was located on the rear left side of the vehicle next to the spare tire compartment. I removed the EPB and began to shake the part. The part was found to contain a bunch of water that should not have been able to enter the EPB. The vehicle is still inoperable as the EPB will not disengage. The vehicle is not mobile at this time. I just ordered a new EPB Module on 1/21/2023 from MOPAR and was charged $111 for shipping and the part.

Every time I fill the fuel tank and start driving the car dies, lurches or drops out of gear. I get a message on the instrument display that I cannot shift without a compete stop (I did not shift) It's in drive but will not move. This is dangerous as it gets me to the middle of an intersection and its dead. I know this sounds crazy but it's a repeatable problem. And apparently, I'm not the only one.

While driving the parking brake suddenly engaged and the parking brake warning light came on the dash. I pulled over and was not able to disengage the parking brake. I shut the car off and when it turned back on the parking brake was still engaged. When attempting to disengage the brake, the light on the switch would pulse but not disengage. The car would then not operate in drive or reverse and had to be towed to my house. The following day we had it towed to a dealership was were told that water had corroded the module and would need to be replaced. I’m currently awaiting the replacement part and incurring the fees for a rental car at my own cost. The estimated cost from the dealership is around $1,200 and the part isn’t scheduled to arrive until the end of next month.