2014 Jeep Cherokee complaints

VEHICLE WAS HAVING SEVERE ISSUES SHIFTING GEARS. TRANSMISSION WARNING LIGHT CAME ON, LESS THAN A MILE LATER THE MALFUNCTION INDICATOR LIGHT CAME ON. VEHICLE THEN LOST 4WD CAPABILITY. VEHICLE SEEMED TO STALL OUT AND MAX OUT AT 20 MPH. CAR STOPPED A FEW BLOCKS FROM MY HOUSE WHILE IN A TURNING LANE. TURNED THE CAR OFF AND TURNED IT BACK ON, WAS ABLE TO BARELY MAKE IT HOME. LUCKILY, IT WAS LATE NIGHT AND NO TRAFFIC. COULD'VE CAUSE A BIG ACCIDENT. THE VEHICLE SITS HERE AT THE HOUSE RIGHT NOW BECAUSE IT WILL NOT RUN. CALLING THE DEALERSHIP WHEN THEY OPEN TOMORROW TO TRY AND FIND A RESOLUTION. *TR

I WENT TO SHIFT VEHICLE INTO DRIVE, VEHICLE WOULD NOT SHIFT INTO ANY GEAR. TURNED THE VEHICLE ON AND OFF THREE TIMES, ON THE THIRD ATTEMPT I MANAGED TO GET IN TO SHIFT INTO DRIVE. VEHICLES TRANSMISSION SERVICE AND CHECK ENGINE LIGHTS CAME ON STATING "SERVICE TRANSMISSION START FROM PARK WITH VEHICLE AT ZERO SPEED." WHEN I HAD SHIFTED THROUGH TO DRIVE TO MOVE THE VEHICLE THE TRANSMISSION MADE A CLUNKING SOUND LIKE IT HAD FALLEN OUT OF THE JEEP. I DROVE IT 3 MILES TO MY HOUSE ONLY GOING 30 MPH. WHEN I GOT HOME I ATTEMPTED TO PUT THE VEHICLE INTO PARK AND THE TRANSMISSION WOULD NOT MOVE PAST NEUTRAL. I ATTEMPTED TO REMOVE KEY 4-5 TIMES AND BECAUSE OF THIS THE DASH LIGHTS HAD STAYED ON. I DISCONNECTED THE BATTERY AND HAD THE VEHICLE TOWED TO THE DEALERSHIP THE NEXT DAY. *TR

SERVICE AIRBAG LIGHT WILL PERIODICALLY GO ON AND OFF. CONTACTED DEALER WHO REPLACED SENSORS IN BOTH PASSENGER AND DRIVER SIDE SEATBELTS BUT THIS DID NOT FIX ISSUE. DEALER NOW WILL BE REMOVING SEATS TO TRACE WIRES FOR SYSTEM TO LOOK FOR LOOSE CONNECTIONS. WHILE THE LIGHT IS ON THE DEALER HAS STATED THAT THE AIRBAGS MAY FAIL TO DEPLOY. *TR

FRAYING OF THE HARNESS STRAPS NEAR THE SEAT BASE. *TR

WHILE SLOWING/BREAKING/DECELERATING FROM ANY SPEED THAT HAS CAUSE VEHICLE TO BE IN GEAR 5+, AROUND 35-25MPH, TRANSMISSION WILL DOWNSHIFT FROM 5-4 AND VEHICLE WILL SURGE. VEHICLE WILL NOT DECELERATE, TRANSMISSION REMAINS IN GEAR 4 AND RPM REMAINS 2K. EXCESSIVE PRESSURE IS REQUIRED ON BRAKE TO SLOW VEHICLE. IF BREAK IS NOT APPLIED, VEHICLE WILL NOT SLOW DOWN AND WILL MAINTAIN 25MPH FOR EXTENDED PERIOD OF TIME. MEASURED DISTANCE I OBTAINED WAS 0.4 MILE BEFORE ENGINE RPM BEGAN TO DECREASE BELOW 2K AND VEHICLE BEGAN TO SLOW WITHOUT BRAKE PRESSURE. *TR

2014 JEEP CHEROKEE LIMITED, 6 CYLINDER, PURCHASED ON APRIL 21, 2014 WITH 321 MILES ON IT. THERE WAS A SLIGHT SHIMMY IN THE FRONT END THAT THEY TOLD US WAS A FLAT SPOT IN THE TIRE THAT WOULD WORK ITSELF OUT AND THE TRANSMISSION WOULD HAVE TO "LEARN" MY WAY OF DRIVING. ON MAY 30,TT 2217 MILES I BROUGHT THE VEHICLE BACK TOT HE DEALER FOR HESITATION IN THE TRANSMISSION AND SHUTTERING AND GRINDING IN THE FRONT END. THE JEEP HAS BEEN BACK TO THE DEALER 6 TIMES FOR SHUTTERING AND GRINDING IN THE FRONT END WHEN PROCEEDING FROM STOP OR LOW SPEED AFTER BEING ON THE HIGHWAY AT A CONSTANT SPEED FOR SEVERAL MILES. SHUTTERING CAN HAPPEN WHEN TURNING OR GOING STRAIGHT. I HAVE ALSO REPORTED SEVERAL TRANSMISSION ISSUES TO THEM WITH THE CARS INABILITY TO DOWNSHIFT GOING UP A HILL AND OR TO UP SHIFT WHEN COASTING DOWN HILLS. AT ONE TIME AS I WAS ENTERING THE HIGHWAY, I TRIED TO ACCELERATE TO 55 AND THE CAR WOULD NOT GO OVER 30 MPH. I'M GLAD THERE WERE TWO LANES OR I WOULD HAVE BEEN REAR ENDED. CAR WAS VERY JERKY WHEN PROCEEDING FROM A STOP AND WOULD OFTEN SUDDENLY JERK FORWARD AFTER A HESITATION TO EVEN MOVE. CAR HAS BEEN REPROGRAMMED 3 TIMES, HAD A NEW VALVE BODY INSTALLED, A NEW TRANSMISSION INSTALLED AND TWO NEW AXLES INSTALLED TWO DAYS AFTER THE AXLES WERE INSTALLED THE SHUTTERING AND HESITATION IN TRANSMISSION STARTED AGAIN. DEALER HAS FAILED TO GET BACK TO ME. *TR

JEEP HAS RECALL FOR A SHIELD TO BE PLACED OVER BRAKE BOOSTER. WHILE INSPECTING DEALER FOUND THAT MASTER BRAKE CYLINDER HAS A LEAK. INFORMED BY DEALER WITHIN THE NEXT COUPLE OF DAYS I WOULD HAVE LOST ALL BREAKS WHILE DRIVING. PART IS ON BACK ORDER WHICH SEEMS VERY STRANGE. HAVE CHECKED AROUND THE COUNTY AND NO ONE HAS THIS PART AND EVERYONE SHOWS AN EXPECTED SHIPPING FROM THE MANUFACTURE NOT UNTIL SEPTEMBER. THIS COULD BE A HUGE SAFETY PROBLEM FOR JEEP. I FEEL THIS SHOULD BE LOOKED INTO AT THE EARLIEST POSSIBLE TIME. *TR

AT LOW SPEED TURNS, LEFT AND RIGHT, IE IN A PARKING LOT OR TURNING AT AN INTERSECTION, POPPING AND GROANING FROM FRONT SUSPENSION/STEERING ASSEMBLY. VERY AUDIBLE AND RATCHETING FEEL CAN BE FELT IN THE FRAME AND STEERING WHEEL. NOT AN ISSUE WHEN DRIVING STRAIGHT OR AT SPEED. FIRST TRIP TO DEALER...COULD NOT DUPLICATE. NEXT DAY, AFTER CONTACTING JEEP CONSUMER SERVICE, THE JEEP WAS TAKEN BACK TO THE DEALER AND I TEST DROVE THE VEHICLE IN THE PARKING LOT FOR THE SERVICE CONSULTANT. THE POPPING/GROANING NOISE WAS EVIDENT IN EVERY TURN AND THE CAR WAS TAKEN INTO THE SERVICE AREA FOR SUSPECTED "SUSPENSION" PROBLEM. NEXT DAY CONTACT WITH DEALER...THEY THINK IT IS EITHER THE AXLES OR TRANSMISSION. CALLED JEEP AND THEY CALLED DEALERSHIP. I WAS THEN TOLD BY JEEP THEY WERE REPLACING THE AXLES. SUBSEQUENT MSG FROM SERVICE DEPARTMENT CONFIRMED THEY WERE CHANGING THE RIGHT FRONT AXLE BUT IT WAS BACK ORDERED. NOW TWO DAYS...NO JEEP, NO TRANSPORTATION, NO LOANER. I AM A MASTER ARMY AVIATOR WITH THIRTY YEARS OF FLYING. I KNOW WHEN A MACHINE IS BROKE OR ABOUT TO BE. *TR

RECEIVED NOTIFICATION OF SAFETY RECALL P14/NHTSA 14V-154 IN MAY, 2014. CALLED THE DEALER. THEY PUT THE VEHICLE ON LIST AND PROMISED TO CALL WHEN THEY RECEIVED PARTS. MULTIPLE CALLS TO DEALER HAVE YIELDED NO RESULTS. I AM TOLD REPEATEDLY THAT I AM ON LIST AND THEY WILL CALL WHEN THE PARTS COME IN. RECEIVED 2ND RECALL NOTICE FOR SAME RECALL: P14/NHTSA 14V-154 AUGUST 12, 2014. AGAIN I CALLED THE DEALER WITH NO RESULTS. I AM CONTINUALLY TOLD I AM ON LIST AND THEY WILL BE IN TOUCH. *TR

TRANSMISSION LIGHT CAME SIMULTANEOUSLY WITH CAR LOSING ABILITY TO SHIFT GEAR, MOVE FORWARD OR REVERSE. I WAS IN A PRECARIOUS SITUATION AS I WAS ON A HEAVILY TRAVELED ROAD. CAR IS BEING TOWED TO DEALERSHIP. THIS IS A BRAND NEW CAR AND CLEARLY THERE IS A DANGEROUS ISSUE WITH THE TRANSMISSION OF THIS CAR. I AM VERY CONCERNED TO DRIVE THIS VEHICLE, EVEN AFTER THE CAR HAS ANY NECESSARY REPAIRS. I BELIEVE THIS CAR IS A POSES A SERIOUS SAFETY THREAT DUE TO ITS INABILITY TO GAIN SPEED OR CHANGE GEARS AT CRITICAL TIMES. *TR

2014 JEEP CHEROKEE LATITUDE V6 3.2 LITER HAS RIGHT FRONT WHEEL SHIMMY ON RIGHT HAND TURNS AND ON ACCELERATION AFTER STOPS. DEALER SAID THAT THIS IS NORMAL DUE TO TORQUE OF ENGINE AND HORSE POWER OF ENGINE. *TR

I AM A NURSE AND TRAVEL FOR A LIVING. ON MY WAY HOME FROM ASSIGNMENT IN WV. JUST OUTSIDE A BOWLING GREEN ON I65. MY CAR JERKED THEN LOST ALL POWER. ENGINE LIGHT, SERVICE TRANSMISSION LIGHT AND BATTERY LIGHTS ALL CAME ON. I WAS GOING 70 MILES AN HOUR. I HAD NO ACCELERATION. I COASTED TO THE SHOULDER, ACROSS 3 LANES OF INTERSTATE. I ATTEMPTED JEEPS EMERGENCY NUMBER BUT GOT THE UNABLE TO CONNECT VOICE MAIL, AFTER 5 MINUTES MY CAR RESTARTED. I REMAINED ON RIGHT SIDE OF ROAD. 65 MILES LATER AND 15 MILES FROM NASHVILLE THE CAR JERKED AND I LOST THE ABILITY TO ACCELERATE ONCE AGAIN. I PULLED OVER AND THE CAR RESTARTED. I AM NOW IN A HOTEL FOR THE THIRD NIGHT AND UNABLE TO GET HOME. I TOOK MY CAR TO JEEP THIS MORNING TO BE SERVICED. I WAS TOLD A COMPUTER MALFUNCTION CAUSED THE PROBLEM. THE DEALER DID NOT OFFER TO PAY FOR RENTAL CAR, HOTEL ECT. THE NEW PART IS SUPPOSED TO BE HERE TUESDAY. NO I WAS NOT KILLED OR INVOLVED IN A CRASH HOWEVER, I CAN THINK OF SEVERAL SCENARIOS WHERE I EASILY COULD HAVE BEEN IN A HORRIBLE CRASH. WHAT IF THE NEW MODULE IS ALSO BAD I ASKED. IT'S LIKE MY NEW LAPTOP I WAS TOLD. SOMETIMES THEY JUST BREAK. *TR

THIS IS A FOLLOWUP COMPLAINT TO (ODI NUMBER) 10618847. A PHONE CALL WAS MADE TO NTSB REFERRING TO THIS INCIDENT (REF 670186). TODAY WHILE DRIVING IN TRAFFIC AND AT AN INTERSECTION, THE 2014 JEEP CHEROKEE I WAS DRIVING BUCKED VIOLENTLY THEN STALLED. THE POWER STEERING STOPPED WORKING AND THE VEHICLE WAS BROUGHT TO A STOP. WHEN I RESTARTED THE VEHICLE, IT WAS NOT CAPABLE OF EXCEEDING 3-4MPH EVEN THOUGH THE ENGINE WAS REVVING. THE BOSTON POLICE RESPONDED AS I WAS IN A DANGEROUS LOCATION AND WAITED WITH ME FOR AN HOUR UNTIL AAA COULD TOW MY VEHICLE BACK TO THE DEALERSHIP. THE CHECK ENGINE LIGHT AND SERVICE TRANSMISSION MESSAGE APPEARED ON THE DASHBOARD. THE VEHICLE WAS TOWED TO THE DEALERSHIP JUST DAYS AGO UNDER IDENTICAL CIRCUMSTANCES. THE LAST TIME THE DEALERSHIP PERFORMED A 'SOFTWARE UPDATE' AND ASSURED ME THAT WITH THE NEW SOFTWARE THIS PROBLEM COULD NOT HAPPEN AGAIN. ANY ASSISTANCE YOU COULD PROVIDE WOULD BE VERY MUCH APPRECIATED. *TR

ABOUT 7AM ON AUGUST 3, 2014, I WAS OPERATING THE ABOVE VEHICLE IN LIGHT TRAFFIC ON A DIVIDED HIGHWAY. WHILE TRAVELING AT ABOUT 20MPH,THE VEHICLE SUDDENLY BUCKED AND THE TRANSMISSION LIGHT CAME AND A MESSAGE CAME ON STATING TO PUT THE VEHICLE INTO PARK. AT THE SAME TIME, THE POWER STEERING ALSO STOPPED WORKING. I PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND PUT THE VEHICLE INTO PARK. I WAITED A PERIOD OF TIME BEFORE I ATTEMPTED TO PUT THE CAR BACK INTO DRIVE. AT THIS TIME THE CHECK ENGINE LIGHT WAS FLASHING AND THE DISPLAY WAS FLASHING IN RED TO CHECK TRANSMISSION. THE DRIVE BUTTON WAS FLASHING WHEN I RE-ENGAGED THE CAR INTO DRIVE. THE ENGINE SOUNDED LIKE IT WAS REVVING AND THE VEHICLE WOULD NOT GO ABOVE 5MPH. I WAS LESS THAN A MILE FROM HOME AND TRAFFIC WAS LIGHT SO I DROVE IT BACK TO MY HOUSE. THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP WHERE THEY EXPLAINED THAT THIS IS A "SOFTWARE PROBLEM". I AM NOTIFYING THE NTSB AS THIS SEEMS TO BE A MAJOR PROBLEM WITH THIS VEHICLE THAT SHOULD MOST CERTAINLY BE A MANDATORY SAFETY RECALL IF THIS "SOFTWARE PROBLEM" IS AFFECTING OTHER VEHICLES. I WOULD NOT WANT TO SEE SOMEONE EXPERIENCE THIS PROBLEM ON THE HIGHWAY. *TR

VEHICLE IS SHIFTING VERY HARD IN LOW GEARS, AND JUMPING INTO A FASTER DRIVE ON LONG DOWN HILL RUNS. TOOK THE CAR BACK TO THE DEALER, AND THEY CLAIM THEY KNOW ABOUT THIS PROBLEM AND UPDATED THE COMPUTER. THE CAR STILL HAS THE SAME PROBLEMS. *TR

WOBBLE BETWEEN 15-20 MPH I DIDN'T NOTICE IT UNTIL 2 DAYS AFTER PURCHASE IN NOVEMBER OF 2013. IT'S NOW BEEN 10 MONTHS WITH NO FIX. I'VE SEEN MANY PEOPLE HAVING THE SAME ISSUE ON JEEP FORUMS. SOME HAD AXLES REPLACED, AND SOME HAD BOTH AXLES AND TRANSMISSIONS REPLACED. NOTHING SEEMS TO FIX THE PROBLEM. JEEP HAS TO BE AWARE OF THE PROBLEM BUT I CAN'T EVEN GET AN ACKNOWLEDGEMENT THAT THEY KNOW PROBLEM EXISTS MUCH LESS A FIX. WHO KNOWS WHAT DAMAGE THIS COULD BE DOING TO PARTS ON THE FRONT END. HOW ABOUT JEEP JUST ADMITTING THERE IS A PROBLEM AND THEY ARE WORKING ON A FIX! *TR

TRANSMISSION SLIPPING AND SLUGGISH, EVENTUALLY FAILED TO SHIFT INTO ANY GEAR. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHENEVER THE FRONT DRIVER AND PASSENGER SEAT HEATERS WERE ACTIVATED AND SET AT ANY LEVEL, AN EXTREMELY HIGH VOLTAGE OF HEAT WOULD PENETRATE THROUGH THE SEAT CUSHION. THERE WERE NO INJURIES. THE DEALER STATED THAT THE TEMPERATURE CONTROLS FUNCTIONED PROPERLY. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 24 MPH OR LESS, THE VEHICLE FAILED TO DECELERATE WHEN THE ACCELERATOR PEDAL WAS RELEASED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 434.

INCIDENT OCCURRED ON FREEWAY WHILE TRAVELING AT 70 MPH. WAS TRAVELING IN THE #1 LANE AND ENCOUNTERED A SLOWER MOVING VEHICLE. CHANGED TO THE #2 AND ACCELERATED, BUT GOT NO RESPONSE FROM THE VEHICLE. THE FREEWAY AT THIS PORTION IS A DOWNGRADE SO VEHICLE WAS ABLE TO COAST DOWNHILL. I ACCELERATED AGAIN AND VEHICLE FAILED TO ACCELERATE. A "SERVICE TRANSMISSION SOON" MESSAGE WAS DISPLAYED ON DASHBOARD. I EXITED THE FREEWAY AND CAME TO A COMPLETE STOP AT THE BOTTOM OF THE OFFRAMP. I PRESSED THE GAS, WHILE IN DRIVE, AND THE VEHICLE DID NOT MOVE. PLACED IN PARK AND THEN BACK IN DRIVE AND THE VEHICLE DID NOT RESPOND. PLACED VEHICLE IN PARK AND SHUT IT DOWN AND RESTARTED VEHICLE AND IT DID STRUGGLE TO MOVE FORWARD SEVERAL FEET. PLACED VEHICLE IN REVERSE AND IT DID NOT RESPOND. REPEATED SEQUENCE OF TURNING IT OFF AND BACK ON AND THE VEHICLE RESPONDED. PLACED VEHICLE IN DRIVE AND IT DID NOT RESPOND. REPEATED SEQUENCE AND VEHICLE FINALLY MOVED FORWARD. WAS ABLE TO SLOWLY DRIVE VEHICLE TO DEALERSHIP. AFTER HALF A DAY DEALERSHIP STATED "CHRYSLER" TOLD THEM TO WIGGLE THE CABLES AND SEE IF ANY OF THEM ARE LOOSE. AFTER THEY DETERMINED THE CABLES WERE NOT LOOSE THEY INSTALLED THE NEW TRANSMISSION UPDATES AND CLEARED THE ERROR CODES. SERVICE TECH STATED THE PROBLEM SHOULD NOT HAPPEN AGAIN. SO FAR I HAVE NOT EXPERIENCED ANY OTHER FAILURE WITH THE TRANSMISSION. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/05/14*LJ

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEAR INDICATOR ON THE GEAR BOX BEGAN TO BLINK AND THE SERVICE ENGINE INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE STALLED WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, BUT WAS ABLE TO BE RESTARTED. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING 70 MPH, THE SPEED REDUCED ON ITS OWN AND THE VEHICLE STALLED AGAIN. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V293000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

1. BELL FOR KEY IN IGNITION COMES ON, BUT KEY IS OUT. 2. PRINT OUT SAYS, FOUR WHEEL DRIVE TEMPORARILY UNAVAILABLE. 3. ACTIVE HANDLING ICON STAYS LIT. (CAR HAS ALREADY BEEN INTO DEALER FOR THIS. COMPUTER WAS RE-FLASHED.) 4. CRUISE CONTROL WILL NOT COME ON. 5. I HAVE STILL NOT RECEIVED MY MULRONEY STICKER FOR MY VEHICLE. *TR THE CONSUMER STATED THE JEEP WOULD GO OUT OF CONTROL, WHEN IT WAS BEING TOWED BEHIND A MOTOR HOME. AFTER TOWING IT A FEW HUNDRED MILES, THE JEEP STARTED ROCKING BACK AND FORTH IN A VIOLENT MOTION WHILE DRIVING STRAIGHT ON THE INTERSTATE. THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED ON THE DASH OF THE JEEP. IT REMAINED ON, AFTER THE MOTOR HOME WAS DISCONNECTED. THE DEALER CLEARED THE CODE. HOWEVER, WHEN THE CONSUMER HOOKED UP THE WIRING FOR THE TOW SYSTEM, THE LIGHT ILLUMINATED AGAIN. UPDATED 06/15/15. *JB UPDATED 07/15/15. *JB

THE CAR SUFFERS FROM POOR SHIFTING CHARACTERISTICS. IT EXPERIENCES EXTREME LAG BETWEEN THE TIME THE ACCELERATOR IS DEPRESSED AND THE TIME THAT THE ENGINE RESPONDS. SHIFTS TO ALLOW PASSING ACTIVITIES ON THE HIGHWAY ARE ESPECIALLY PROBLEMATIC, AS ITS ABILITY TO PROVIDE GOOD RESPONSE/POWER WHEN ATTEMPTING TO PASS AT SPEED IS, IN A WORD, CRAP. THE CAR EXPERIENCES SHIFT DELAYS WHEN ATTEMPTING TO ACCELERATE FROM 40+ TO 60+, IT EXPERIENCES LAG AND THEN SUDDEN ACCELERATION WHEN ATTEMPTING TO MAINTAIN SPEED OR ACCELERATE WHILE GOING UPHILL, AND IT EXPERIENCES SLOW RESPONSE OFF OF STOPS UNLESS THE GAS PEDAL IS FLOORED. BECAUSE OF ITS UNCERTAIN ACCELERATION RESPONSE, IT IS EXTREMELY DIFFICULT TO BE COMFORTABLE DRIVING THIS VEHICLE. JEEP NEEDS TO RECALL THE CAR AND PERFORM ACTUAL QC TESTING ON THE TRANSMISSION. IT IS SIMPLY AWFUL AND A DANGEROUS PIECE OF EQUIPMENT TO HAVE ON THE ROAD. *TR

I DRIVE A 2014 JEEP CHEROKEE WITH STANDARD CRUISE CONTROL WHICH THEY REFER TO AS ELECTRONIC SPEED CONTROL OR ESC. THE CAR MANUAL STATES THAT ONCE THE CRUISING SPEED IS SET, IT CAN BE REDUCED IN 1 MPH INCREMENTS BY PRESSING THE "SET -" BUTTON. IT DOESN'T INDICATE THAT PRESSING THAT BUTTON COULD RESULT IN MORE RAPID DECELERATION OF THE VEHICLE OR THAT IT MIGHT ACTUALLY CAUSE THE SYSTEM TO APPLY THE BRAKES. ON OTHER VEHICLES I'VE OWNED, PRESSING AND HOLDING THE "SET -" BUTTON SIMPLY CAUSE THE ENGINE TO BACK DOWN AND THE VEHICLE ESSENTIALLY COASTS UNTIL THE BUTTON IS RELEASED AT A NEW, LOWER SET CRUISING SPEED. HOWEVER, ON A NUMBER OF OCCASIONS WHILE USING ESC I HAVE HELD THE "SET -" DOWN HOPING TO DECREASE SPEED BY A FEW MILES AN HOUR. WHAT HAS ACTUALLY HAPPENED IN THOSE INSTANCES IS THAT AFTER A SECOND OR SO, THE VEHICLE BEGINS RAPIDLY DECELERATING AND IT APPEARS THE BRAKES ARE ACTIVATED BY THE SYSTEM. AS YOU CAN IMAGINE, THAT COULD BE A VERY DANGEROUS OUTCOME IF THE DRIVER DOESN'T KNOW IT'S COMING AND THERE IS OTHER TRAFFIC FOLLOWING BEHIND. I'M FORTUNATE THERE WAS NO TRAFFIC FOLLOWING ME ON THE OCCASIONS ON WHICH THIS OCCURRED. I WENT BACK AND REREAD THE MANUAL ON THE USE OF ESC AND SAW NO REFERENCE TO RAPID DECELERATION OR BRAKE APPLICATIONS IN THIS SCENARIO. I THEN E-MAILED CHRYSLER ABOUT IT, AND FINALLY RECEIVED A RESPONSE TELLING ME THAT WHEN USING THE ADAPTIVE CRUISE CONTROL ("ACC") SYSTEM, HLDING DOWN THE "SET -" BUTTON WILL RESULT IN DECELERATION IN INCREMENTS OF 5 MPH

AT 1300 MILES, OUR BRAND NEW JEEP CHEROKEE BEGAN TO WOBBLE BETWEEN 15-20 MPH WHILE ON A TRIP. WE STOPPED AT THE CLOSEST JEEP DEALER, WHO KNEW RIGHT AWAY WHAT THE PROBLEM WAS- WARPED AXLES FROM THE FACTORY. WE WERE TOLD IT WAS SAFE, AND RETURNED HOME. OUR DEALER REPLACED THE AXLES. NO FIX. THE WOBBLING BEGAN TO GET WORSE. TOOK TO DEALER. REAR ENGINE MOUNT REPLACED (TORQUE STRUT). NO FIX. RETURNED TO DEALER. DEALER HAD NO CLUE. THE REGIONAL CHRYSLER REP DROVE IT, WHO SUBSEQUENTLY HUNG UP THE PHONE ON ME AFTER TELLING ME THAT I NEEDED TO CHANGE HOW I DRIVE, AND THIS IS NORMAL FOR THIS VEHICLE. I ASSURE YOU- THIS IS NOT NORMAL! NOW WE ARE STUCK. DEALER WON'T FIX, OR REPLACE. STAR CASE IS ALL BUT CLOSED ON US. I AM AFRAID TO OPERATE THIS VEHICLE. AN "UNKNOWN" WOBBLE IS A SERIOUS SAFETY RISK TO MYSELF, MY FAMILY, AND OTHER DRIVERS. AFTER SCOURING THE INTERNET, AND SEEING THIS IS A HUGE PROBLEM, I BELIEVE THESE VEHICLES NEED TO BE TAKEN OFF THE ROAD UNTIL THE "UNKNOWN" WOBBLE PROBLEM IS CORRECTED. *TR

THIS IS THE SECOND INCIDENT OF THIS NATURE. WHILE DRIVING AT 75 MPH ON THE INTERSTATE, THE VEHICLE LOST ALL DRIVE TO THE WHEELS. THE VEHICLE WAS COASTING, WITH HEAVY TRAFFIC COMING FROM BEHIND. THE VEHICLE WAS ESSENTIALLY DEAD ON THE HIGHWAY. MY WIFE MANAGED TO COAST TO THE SHOULDER. THE VEHICLE CHECK ENGINE LIGHT WAS ON AS WELL A MESSAGE TO "SERVICE TRANSMISSION". THE VEHICLE HAD TO BE PLACED ON A FLAT BED AND TAKEN TO THE DEALER. THIS IS NOT THE ONLY INCIDENT INVOLVING THESE VEHICLES. THERE IS A SERIOUS PROBLEM WITH THE 9 SPEED TRANSMISSION, AS THERE HAVE BEEN THREE TECHNICAL SERVICE BULLETINS, FROM CHRYSLER, AND OUR VEHICLE HAS HAD ALL OF THEM PERFORMED. THE VEHICLE IS STILL AT THE DEALERS SO I AM UNABLE TO ADVISE WHAT, IF ANY CORRECTIVE ACTION WILL BE TAKEN. I DO KNOW MY WIFE WAS SCARED TO DEATH WHEN SHE FOUND HERSELF BASICALLY IMMOBILE IN HEAVY CAR AND TRUCK TRAFFIC, APPROACHING HER FROM THE REAR AT 75 MPH. *TR

HAVE EXPERIENCED HORRIBLE SHIFTING PROBLEMS SINCE I DROVE THE 2014 JEEP CHEROKEE TRAILHAWK OFF THE LOT. JERKS FORWARD FROM STOP AND AT DIFFERENT GEAR CHANGES. BELIEVE THIS WILL CAUSE ADDITIONAL DAMAGE TO ALREADY POOR PERFORMING TRANSMISSION. HESITATES GEAR CHANGE SOME TIMES WHEN ON HIGHWAY THAT COULD BE DANGEROUS. TWO DAYS AGO STARTED VEHICLE AND PLACED IN REVERSE. JEEP SLAMMED INTO GEAR AND ENGINE LIGHT CAME ON. LIGHT SAYING TO PUT VEHICLE BACK ON PARK CAME ON. I DID THIS AND THEN PUT THE VEHICLE BACK INTO DRIVE. PRESSED GAS AND VEHICLE WENT BACKWARDS. HAD TO BE TOWED TO THE DEALER. DEALER IS STILL EVALUATING VEHICLE AND HAS DONE A SOFTWARE UPDATE. I ASKED ABOUT THE JERKY SHIFTING AND THEY ARE SAYING IT IS NORMAL FOR THE VEHICLE. THEY ARE BEING SLAMMED WITH CUSTOMER COMPLAINTS ABOUT TRANSMISSION PROBLEMS ACCORDING TO THE SERVICE DEPARTMENT REP. CALLING AN IMPROPERLY PERFORMING TRANSMISSION NORMAL BECAUSE ITS HAPPENING TO MOST OF THESE VEHICLES IS NOT ACCEPTABLE. THIS IS AN EXPENSIVE VEHICLE AND NEVER SHOULD HAVE BEEN SOLD UNDER THESE CONDITIONS. OTHERS SHOULD KNOW WHAT THEY ARE GETTING INTO BY PURCHASING ONE OF THESE AND JEEP NEEDS TO RECTIFY THIS SITUATION IMMEDIATELY. *TR

WHILE FULLY LOCKED IN PARK, THE VEHICLE SUDDENLY ROLLED BACKWARD, INTO A LAKE, RUNNING OVER MY FOOT, AND DRAGGING ME INTO THE LAKE, IN 8-10 FEET OF WATER. WHEN THE VEHICLE WAS PULLED OUT OF THE WATER, IT WAS STILL LOCKED IN PARK, BUT THE WHEELS ROLLED FREELY. *TR

JEEP TRANSMISSION DOES NOT SHIFT SMOOTHLY IT POUNDS INTO GEAR AND DOESNT SHIFT AT TIMES.THIS HAS HAPPENED ALOT.INCIDENT HAPPENED IN JULY 2014 WHEN WE WERE DRIVING IT STALLED CHECK ENGINE LIGHT AND TRANSMISSION LIGHTS ( MAYBE SAME ) CAME ON AND WE WERE NEARLY HIT ON ROAD BY ANOTHER CAR.HAPPENED AGAIN TOO A FEW TIMES CALLED JEEP THEY SAID TO DRIVE IT DOWN TO DEALER AND THAT THEY WERE HAVING NUMEROUS PROBLEMS WITH JEEP CHEROKEES,.WE OPTED TO HAVE IT FLAT BED WITH A TOW TRUCK TO DEALER AS IT WAS UNSAFE TO DRIVE. CAR IS IN SHOP ALMOST A WEEK AND DEALER CALLED SAYS THEY REPROGRAMED TRANSMISSION AND IT IS BEING TEST DRIVEN AT DEALER BUT STILL BANGS INTO GEAR AND IS ROUGH THEY ACTUALLY SAY IT WILL NEED TO GET USED TO DRIVER AND STOP THUDS INTO GEAR.UNREAL ! THEY ACTUALLY SAID THIS WITH A NEW 37,000 SUV. ITS CLEAR THIS JEEP MODEL WAS NOT TESTED RUSHED TO MARKET AND IS A SEVER SAFETY ISSUE.WE ARE ACTUALLY AFRAID TO DRIVE THIS JEEP ! *TR

WHILE DRIVING ON FREEWAY SMELLED BURNING OIL SMELL AND SMOKE IN CABIN OF CAR. AT FIRST STOPLIGHT OFF FREEWAY SMOKE WAS VISUALLY EVIDENT AT RIGHT FRONT WHEEL AREA AND SMELL OF BURNING OIL INCREASED. I GOT OUT OF CAR AND LOOKED UNDER RIGHT FRONT SIDE AND NOTICED OIL OR GREASE ON CATALYTIC CONVERTER. *TR

WHEN CAR WAS SHIFTING GEARS IT JERKED THE WHOLE CAR AND THEM THE SCREEN SAID SERVICE TRANSMISSION. TRIED PUSHING ON THE GAS TO GO AND WOULD BARELY MOVE. TRIED SWITCHING TO NEUTRAL AND THEN DRIVE AGAIN AND COULD PUSH THE PEDAL TO THE FLOOR AND NO POWER. THEN PUT THE CAR IN NEUTRAL RESTARTED THE CAR AND GOT A LITTLE POWER BACK BUT WOULD NOT GO INTO REVERSE. THE SCREEN KEPT SAYING WHEN TRIED TO PUT INTO REVERSE TO PUT IT IN PARK AND THEM SELECT GEAR BUT WOULD NOT GO INTO REVERSE. FINALLY MADE IT HOME AND TURNED THE CAR OFF FOR A BIT AND RESTARTED AND IT WOULD LET US GO INTO REVERSE BUT STILL HAS TRANSMISSION LIGHT ON. I TOOK THE VEHICLE BACK A FEW DAYS AFTER I BOUGHT IT AND TOLD THEM IT WAS NOT SHIFTING RIGHT. THEY TOLD ME THERE WERE SOME UPDATES AND FIXED THEM BUT IT NEVER FIXED IT. I AM VERY DISAPPOINTED WITH JEEP KNOWING THEY HAD AN ISSUE AND STILL PUT THEIR CARS OUT THERE TO BE SOLD. I WISH PEOPLE WERE HONEST AND NOT SELL VEHICLES THAT HAVE KNOWN ISSUES! *TR

THE 9-SPD AUTOMATIC WILL REV HIGH IN FIRST GEAR UNTIL THE VEHICLE IS STEADY AT 10 MPH AND SLAM HARD INTO SECOND GEAR. SHIFTING FROM SECOND GEAR TO THIRD IS ROUGH AS WELL. HAPPENS EVERY DAY UPON ENGINE START. WHEN THE CAR HAS BEEN WARMED UP FROM DRIVING FOR APPROXIMATELY 15 MINUTES IT GOES AWAY, BUT BEGINS AGAIN UPON BEING SHUT OFF AND COOLED DOWN. THIS ROUGH SHIFTING IS POTENTIALLY DAMAGING/DESTROYING THE AUTOMATIC TRANSMISSION AND CAUSES THE DRIVER/PASSENGERS TO "JERK AROUND" IN THEIR SEATS. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT MAKING A RIGHT OR LEFT TURN AND PROCEEDING FROM A STOP, THE FRONT PASSENGER SIDE OF THE VEHICLE WOULD ABNORMALLY SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,125 AND THE CURRENT MILEAGE WAS 3,200. UPDATED 8/28/14*CN UPDATED 11/6/2014 *JS

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE SERVICE TRANSMISSION AND THE BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO REPLACED THE ENTIRE TRANSMISSION BUT THE FAILURE REOCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

WHEN WE BOUGHT THE 2014 JEEP CHEROKEE IT WAS NEW. THERE WAS NO ISSUE WITH THE TRANSMISSION UNTIL WE HAD OWNED IT FOR ABOUT A MONTH. THEN IT STARTED HAVING A ROUGH SHIMMY AS IT SEARCHED FOR THE CORRECT GEAR GOING FROM 0 TO 10 MPH AND THEN 10 TO 20 MPH. ONCE IT REACHES ABOUT 25 MILES PER HOUR THERE IS NO ISSUE WITH THE SHIFTING. WE HAVE HAD IT BACK TO THE DEALERSHIP 3 TIMES. EACH TIME THEY SAID IT WAS FIXED, BUT UPON LEAVING THE LOT, IT DID THE SAME THING I HAD TAKEN IT IN FOR TO BEGIN WITH. WITH JEEP'S UPDATE, WE NOW HAVE A LONG PAUSE GOING UP HILL BEFORE IT GIVES A ROUGH SHIFT AT ABOUT 5 MPH AND THEN CONTINUES TO SHIMMY AT 10 TO 20 MPH. I WAS TOLD ON THE THIRD VISIT THEY WOULD SUBMIT A REPORT TO THE MANUFACTURER TO SEE WHAT THE NEXT STEP SHOULD BE TO FIX THE JEEP SINCE THE UPDATES DID NOT WORK. HOWEVER, THEY TRIED THE SAME THING AGAIN AND SAID THEY THOUGHT IT WAS FIXED, BUT IT WASN'T. UPON COMPLETION OF THE SECOND VISIT I WAS TOLD IT NEEDED TO GET USE TO MY DRIVING PATTERN? WHAT EXACTLY DOES THAT MEAN? WHAT IF MORE THAN ONE OF US DRIVE THE VEHICLE? I AM GETTING THE RUN-AROUND FROM JEEP ON A PRODUCT THEY SHOULDN'T HAVE SOLD ME IN THE FIRST PLACE. EVERYTHING I READ PRIOR TO THE PURCHASE RAVED ABOUT THE 9 SPEED TRANSMISSION. UNFORTUNATELY, THAT WAS INCORRECT SINCE THE TRANSMISSIONS IN THE 2014 JEEP CHEROKEES ALL HAVE THE SAME ISSUE AND JEEP DOESN'T REALLY KNOW HOW TO FIX THEM. I BELIEVE I NEED A NEW TRANSMISSION; BUT WILL HAVE TO FORCE JEEP TO DO IT AND HOPE IT WORKS. MY TIME IS

ERRATIC SHIFTING, BOTH UPSHIFTING AND DOWNSHIFTING. CAUSES CAR TO JERK FORWARD WHEN DOWN AND UP SHIFTING. CAR CAME TO A COMPLETE STOPPED THEN LUNGED FORWARD CAUSING ME TO BUMP INTO ANOTHER CAR. THE CAR DOWN SHIFTED THEN FELT LIKE IT WAS IN NEUTRAL THEN JUMPED INTO GEAR AGAIN AND JUMPED FORWARD. THIS CAR HAS LESS THAN 4000 MILES ON IT NOW AND HAS BEEN IN THE SHOP TWICE TO ADDRESS THIS ISSUE SINCE WE HAD IT, BUT THE ISSUE STILL EXIST. I AM DEEPLY WORRIED ABOUT THIS SINCE MY WIFE IS AFRAID TO DRIVE THE CAR AT TIMES NOW. IT'S NOT CLEAR WHAT CHRYSLER WAS THINKING WHEN THEY RELEASED VEHICLES WITH FAULTY TRANSMISSIONS. NOT ONLY IS THIS A SAFETY ISSUE, THIS PROBLEM ALSO DEVALUES THE CAR. WHO WOULD WANT TO PURCHASE OR ACCEPT THIS CAR AS A TRADE-IN WITH A KNOWN TRANSMISSION PROBLEM? *TR

AS DESCRIBED IN PREVIOUS PUBLISHED COMPLAINTS, THE TRANSMISSION ON MY 2014 JEEP CHEROKEE TRAIL HAWK IS MALFUNCTIONING (SOFTWARE AND/OR HARDWARE) ALMOST FROM THE START. THE LAST INCIDENT--AFTER A PREVIOUS SERVICE AT A JEEP DEALERSHIP--WAS THE WORST. WHILE SITTING AT A STOP SIGN (ON MY WAY TO ANOTHER DEALERSHIP TO HAVE THE VEHICLE SERVICED AGAIN FOR "SERVICE TRANSMISSION" MESSAGE), THE "D" STARTED FLASHING AND THE MESSAGE"SHIFT TO P THEN DESIRED GEAR" APPEARED. I FOLLOWED THE MESSAGE'S INSTRUCTIONS BUT AS I SHIFTED INTO "D" THE VEHICLE LUNGED FORWARD (SLIGHTLY INTO THE NEAR LANE OF THE CROSS STREET). IF A PEDESTRIAN HAD BEEN WALKING IN FRONT OF THE VEHICLE (CROSSING THE STREET) AT THAT MOMENT HE OR SHE MAY HAVE BEEN HIT. IF A CAR HAD BEEN PASSING ON THE CROSS STREET IN THE NEAR LANE THERE COULD HAVE BEEN AN ACCIDENT. FIAT CHRYSLER DELAYED THE SALE OF THE JEEP CHEROKEE BECAUSE OF SOFTWARE PROBLEMS. IT APPEARS TO ME FROM THIS SITE --(AND OTHER JEEP CHEROKEE FORUMS) AND FROM FIAT CHRYSLER'S CEO'S OWN WORDS--THAT THE SOFTWARE PROBLEMS HAVE NOT BEEN PROPERLY ADDRESSED. NHTSA NEEDS TO ACT. *TR

WOBBLE IN FRONT WHEELS BETWEEN 1ST & 2ND GEARS, POOR TRANSMISSION SHIFTING. *TR

FAULTY TRANSMISSION. *TR

AFTER 2 DAYS OWNING THIS VEHICLE THE TRANSMISSION BEGAN TO HAVE ISSUES SHIFTING FROM PARK TO DRIVE AND REVERSE. I ALSO GOT "SERVICE TRANSMISSION" WARNING LIGHTS AND "SERVICE PARKING BRAKE" WARNING LIGHTS. THE VEHICLE WENT IN FOR SERVICE AND WAS IN THE SHOP FOR 3 DAYS. 2 MONTHS LATER I HAD THE SAME ISSUE AND THE VEHICLE WENT IN FOR SERVICE FOR 4 DAYS. 2 MONTHS LATER THE VEHICLE WENT IN FOR SERVICE FOR THE SAME THING FOR 8 DAYS. CURRENTLY THE VEHICLE HAS BEEN IN FOR SERVICE A 4TH TIME FOR THE SAME THING FOR 3 DAYS SO FAR. PROBLEMS RANGE FROM HESITATION AND/OR JUMPING INTO GEAR FROM PARK TO DRIVE OR REVERSE, ROUGH SHIFTING AT ALL SPEEDS AND PARKING BRAKE INTERMITTENTLY ENGAGING WHEN PLACING THE VEHICLE IN REVERSE FROM PARK. *TR

TRANSMISSION SAFETY COMPLAINT : BUILT 1/2014 DELIVERED 6/2014 PURCHASED JEEP CHEROKEE ON JUNE 2, 2014 WITH 170 MILES ON ODOMETER FROM CAPO MOTORS DBA ORANGE COAST CHRYSLER, JEEP ) . RETURNED JEEP TO SALES AGENT JUNE 10, 2014 COMPLAINING OF TRANSMISSION NOT SHIFTING FROM FORWARD STOPPED POSITION CORRECTLY .HE INFORMED US THAT TRANSMISSION MUST ADJUST TO US. ( 1 ) JEEP SEEMS TO DOWN SHIFT TO A NEUTRAL MODE EVEN THOUGH THE TRANSMISSION INDICATES JEEP IS IN THE DRIVE GEAR MODE. WHEN APPLYING GAS TO THE JEEP THE TRANSMISSION HESITATES THEN LUNGES FORWARD REQUIRING DRIVER TO APPLY THE BRAKES TO AVOID REAR ENDING VEHICLE IN FRONT. ( 2 ) WHEN APPLYING GAS THE JEEP SEEMS TO " QUICK " SHIFT FROM LOWER 1-3 GEARS TO MIDDLE GEARS WITH EXCESS STRONG LOUD FORCE. ( 3 ) WHEN DRIVING DOWN CA. 18 STEEP MOUNTAIN TWO LANE HIGHWAY FROM 5500 FT. TO 1500 FT. .IN DRIVE MODE THE JEEP SUDDENLY SHIFTED INTO NEUTRAL WHEN GAS WAS APPLIED ROUNDING A HAIR PIN BEND. I COULD NOT APPLY THE BREAKS BECAUSE OF HEAVY JULY 4TH. BOAT TRAILER TRAFFIC BEHIND ME. I SHIFTED TO MANUAL FROM DRIVE AND THE NUMBER 9 DRIVE MODE WAS INDICATED. I THEN MOVE THE GEAR SHIFT TO DRIVE MINUS AND 2 MODE WAS INDICATED. THE JEEP THEN LUNGED TO A SLOWER SPEED. I WAS ABLE TO REGAIN CONTROL OF JEEP TO ROUND THE BEND AND IMMEDIATELY PULLED TO THE SIDE OF THE MOUNTAIN ROAD. ( 4 ) JEEP GETS VERY POOR MILEAGE, SEEMS TO HAVE HIGH RPM AND SEEMS TO BE STUCK IN TOO LOW OF GEAR ON HIGHWAY. ( 5 ) IN CITY DRIVING ANY 90 DEGREE STOP LIGHT TURN FROM A

WITHIN 10 DAYS OF THE PURCHASE OF MY NEW JEEP CHEROKEE TRAILHWAK I WAS TRAVELING SLOWLY THROUGH A PARKING LOT AND APPROACHED A SPEED BUMP. AFTER TRAVELING OVER THE SPEED BUMP I DEPRESSED THE ACCELERATOR WHEN I NOTICED THE VEHICLE WOULD NOT ACCELERATE AND THE TRANSMISSION SOUNDED AS IF IT WAS GRINDING AND ALMOST AS OF SOMETHING WAS LOOSE. THAT PARTICULAR ISSUE ALWAYS HAPPENS WHEN TRAVELING OVER A SPEED BUMP. I'M NOW 7 MONTHS INTO OWNERSHIP AND THE TRANSMISSION IS VERY SLUGGISH. HESITATION IS NORMAL WHEN ACCELERATING FROM A STOP AND REALLY NEARLY CONSTANT. WHEN THE CAR WAS NEW I JUST ASSUMED IT WAS A SLOW/SLUGGISH TRANSMISSION BUT AFTER READING MUCH FEEDBACK I UNDERSTAND NOW IT IS VERY COMMON. *TR

THE CAR GAVE A MESSAGE THAT THE TRANSMISSION NEEDED SERVICE. IT THEN DROVE A FEW MORE MILES AND THEN STOPPED ALLOWING ME TO ACCELERATE. IT WAS LIKE IT WAS IN NEUTRAL BUT THE ENGINE WOULD NOT REV. IT DID LET ME DRIVE AGAIN AFTER SHUTTING DOWN THE CAR BUT THE PATTERN CONTINUED UNTIL WE DROPPED IT OFF AT THE DEALER. WE NEEDED TO TURN THE CAR OFF AND ON SEVERAL TIMES. THERE WAS ALSO AN UNKNOWN SMELL THAT CAME AND WENT. *JS

WHILE SITTING ON AN INCLINE AT A STOP LIGHT, OUR BRAND NEW 2014 JEEP CHEROKEE THAT HAD ONLY BOUGHT 2 DAYS BEFORE SHIFTED IN TO NEUTRAL ON ITS OWN AND ROLLED BACKWARDS WHEN THE GAS WAS PRESSED. WE HAD TO SHIFT THE TRANSMISSION INTO MANUAL AND BACK TO AUTO SEVERAL TIMES TO GET THE GEARS TO CATCH. LUCKILY NO ONE WAS INJURED AND WE DID NOT ROLL BACKWARDS INTO TRAFFIC. AFTER THAT INCIDENT THE TRANSMISSION WAS SLUGGISH AND WOULD NOT SHIFT GEARS PROPERLY. *TR

VEHICLE WAS PURCHASED NEW. JEEP CHEROKEE 2014. SERVICE TRANSMISSION LIGHT COMES ON. VEHICLE WILL SUDDENLY NOT ACCELERATE. THIS OCCURS RANDOMLY AND CREATES A VERY UNSAFE DRIVING CONDITION. MOST ESPECIALLY WHEN MERGING INTO TRAFFIC.CHRYSLER IS AWARE BUT WILL NOT RECALL. 2 UPDATES SO FAR. VEHICLE CONTINUES TO EXPERIENCE THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE VIBRATED VIOLENTLY AND EXHIBITED DELAYED ACCELERATION. THE CONTACT HEARD AN EXTREMELY LOUD NOISE OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE DEALER DETECTED A LEAK IN THE EXHAUST AND STATED THAT THE TRANSMISSION FUNCTIONED NORMALLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 600.. UPDATED 08-20-14 *BF. UPDATED 09/3/2014 *JS

VEHICLE WOULD NOT GO INTO GEAR. STARTS BUT WON'T MOVE. HAPPENED SEVERAL TIMES. *TR

SUBJECT: 2014 JEEP CHEROKEE LIMITED, V-6 ENGINE/9 SPEED TRANSMISSION, PURCHASED 2/25/14. CURRENT MILEAGE: 3940 MILES. THIS SUBJECT AUTOMOBILE IS EXPERIENCING PROBLEMS THAT APPEAR TO BE ASSOCIATED WITH THE TRANSMISSION AND THROTTLE CONTROL. THE PROBLEMS ARE DESCRIBED AS: 1.A SUBTLE CHATTER IN THE TRANSMISSION WHEN ACCELERATING SIMILAR TO CLUTCH CHATTER. THIS OCCURS IN LOWER GEARS. THIS BEHAVIOR IS WORSE WHEN TURNING HARD LEFT/RIGHT WHEN TRANSMISSION IS UNDER AN ACCELERATION LOAD. 2.THE TRANSMISSION SHIFTING (UP AND DOWN SHIFT) CAN BE DELAYED AND VERY ABRUPT. IN GOING UP A HILL, THE THROTTLE RESPONSE IS DELAYED WITH A FOLLOWING ABRUPT, HEAD JERKING DOWNSHIFT. SIMILAR ABRUPT SHIFTS WHEN UPSHIFTING 3.THROTTLE RESPONSE CAN BE ABRUPT (SURGES FORWARD) AT LIGHT THROTTLE APPLICATION. THIS IN ITSELF IS A SAFETY ISSUE WHEN BEHIND A CAR AT A STOP. AS THE CARS IN FRONT MOVE FORWARD, A SLIGHT THROTTLE RESPONSE CAUSES THE CAR TO LURCH FORWARD AND ACCELERATE FASTER THAN THE CAR IN FRONT. THIS HAPPENED TO ME SEVERAL TIMES. FORTUNATELY, I WAS FAR ENOUGH BEHIND TO NOT HIT THE CAR IN FRONT. THIS ISSUE WAS BROUGHT TO THE ATTENTION OF THE DEALER 6/26/14. DEALER STATED "COULD NOT DUPLICATE CONCERN." THIS COMPLAINT IS CONSISTENT WITH OTHER COMPLAINTS FOR THIS ISSUE AND AUTOMOBILE. JUDGING BY THE NUMBER OF SIMILAR COMPLAINTS, IT IS STRONGLY SUGGESTED THAT NHTSA LOOK INTO THIS MATTER BEFORE THERE ARE ACCIDENTS AND/OR INJURIES. *TR

THE FIRST ISSUE AROSE AS THE VEHICLE WAS BEING BACKED OUT OF A DRIVEWAY. WHILE STILL IN MOTION, THE VEHICLE PRODUCED AN AUDIBLE AND VISUAL COLLISION ALERT WITH NO OBSTRUCTIONS PRESENT. THE VEHICLE STOPPED SUDDENLY, PARTIALLY IN THE ROADWAY, SHIFTED TO NEUTRAL AND SHUT THE MOTOR OFF. IT WAS NECESSARY TO CYCLE THE VEHICLE THROUGH STOP-ACCESSORY-RUN AND BACK TO ACCESSORY BEFORE THE VEHICLE COULD BE PLACED IN PARK. ONCE IN PARK, THE INFORMATION CENTER (EVIC) READ "BATTERY VOLTAGE LOW". AFTER RETURNING TO THE STOP POSITION THE VEHICLE WAS RESTARTED AND THE MALFUNCTION INDICATOR (MIL) REMAINED ILLUMINATED. SCROLLING TO THE BATTERY STATUS ON THE EVIC SHOWED A READING OF 13.9V, WITHIN A NORMAL RANGE. THE VEHICLE WAS PLACED IN DRIVE AND OPERATED PROPERLY, EXCEPT FOR THE MIL FOR 24-HOURS WITH MULTIPLE STARTS AND STOPS. THE FOLLOWING DAY, UPON STARTING THE VEHICLE, AGAIN AN AUDIBLE AND VISUAL ALARM SOUNDED AND THE VEHICLE SHUT DOWN COMPLETELY, WITH THE EVIC READING 4-WHEEL DRIVE UNAVAILABLE. IT THEN CHANGED TO ADAPTIVE CRUISE UNAVAILABLE, THEN FORWARD COLLISION WARNING UNAVAILABLE. AN INDICATOR LIGHT WITH AN EXCLAMATION MARK STATED THAT SERVICE WAS REQUIRED. AGAIN, THE VEHICLE WAS CYCLED THROUGH THE STOP-ACCESSORY-RUN SEQUENCE WITHOUT THE BREAK DEPRESSED TO RE-SET THE ELECTRICAL SEQUENCING. THE VEHICLE WAS RESTARTED AND ONLY THE MIL REMAINED ILLUMINATED. THE VEHICLE WAS THEN ABLE TO BE PUT IN GEAR AND RETURNED TO SERVICE. BOTH OCCURRENCES TOOK IN EXCESS OF ONE MINUTE TO RETURN THE VEHIC