Page 50 of 53 · complaints 2,451–2,500 of 2,650

2014 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Power Train
Filed Dec 4, 201417,827 milesNC

WHILE TRAVELING AT 45 MILES PER HOUR, THE TRANSMISSION MAKE A "THUNK" AND STOPPED WORKING. I HAD NO POWER WHEN PUSHING ON THE GAS PEDAL. I HAD TO FIND A WAY TO SAFELY PULL OFF THE ROAD. THIS IS THE FOURTH INCIDENT WITH THE TRANSMISSION BUT THE FIRST ONE THAT OCCURRED WHILE ACTUALLY DRIVING THE VEHICLE. CHRYSLER HAD JUST REPLACED THE VALVE BODY OF THE TRANSMISSION 10 DAYS PRIOR TO THE NOV. 30 INCIDENT AND PRIOR TO THAT "FLASHED" THE TRANSMISSION SOFTWARE. I WAS TOLD ALL OF THESE "FIXES' WOULD WORK. THEY ARE NOW REPLACING THE ENTIRE TRANSMISSION. THIS IS A SAFETY ISSUE AND I HAVE NO CONFIDENCE THAT THE "NEW" TRANSMISSION BEING PUT IN MY JEEP WILL RESOLVE THE PROBLEM. *TR

Engine
Filed Dec 4, 201412,380 milesCA

AGAIN, I JUST GOT BACK THE CAR FROM THE DEALERSHIP AT AROUND 4PM (12/3). THE WORK ORDER SAYS THAT THEY HAVE CHANGED/REPLACED THE ADAPTION PART OF THE CAR TO RE-LEARN TO DRIVE. SO, I DROVE IT HOME. AROUND 510PM, IN THE MIDDLE OF THE RAIN THE CAR STOPPED AGAIN. LUCKILY AGAIN, THAT IM NOT IN THE FREEWAY.THE SAME THING, THE CAR STOPPED AND THE DASHBOARD GAVE ME A MESSAGE TO SHIFT GEAR AND THE CAR STARTED TO SHAKE/JITTER. I CALLED THE TOW TRUCK AND THEY TOWED IT AGAIN TO THE GLENDALE DEALERSHIP. THIS IS THE 4TH TIME THAT IT HAPPEN, WITH THE SAME PROBLEM. I AM RISKING MY LIFE AND MY FAMILY'S LIFE. PLEASE HELP! *TR

Vehicle Speed Control
Filed Dec 3, 20149,000 milesOK

IF HELD CONTINUOUSLY, CRUISE CONTROL WILL JUMP FROM SINGULAR SPEED INCREASES/DECREASES TO 5 MPH AT A TIME RESULTING IN A LOSS OF SPEED CONTROL OR TO DESCRIBE IT ANOTHER WAY, UNINTENDED ACCELERATION OR DECELERATION. *JS

Engine
Filed Dec 2, 20141,500 milesSC

WHILE DRIVING, WHEN I TAKE MY FOOT OFF THE GAS PEDAL IN ORDER TO COAST, THE CAR WILL ACCELERATE. WHILE DRIVING, WHEN I TAKE MY FOOT OFF THE GAS AND BEGIN TO BRAKE, MY CAR WILL ACCELERATE. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE ON OCT 30, 2014. IT WAS A MINIMAL OCCURRENCE AND WOULD COME AND GO, BUT NOW IT OCCURS EVERY SINGLE TIME I DRIVE THE CAR. THIS DAILY ISSUE WHERE MY VEHICLE ACCELERATES WHEN IT SHOULD NOT HAS BEEN GOING ON SINCE APPROXIMATELY MID-LATE NOVEMBER 2014. *JS

Steering
Filed Dec 2, 201417,000 milesAR

THE OWNER OF A 2014 JEEP CHEROKEE LATITUDE PURCHASED THIS VEHICLE IN MAY OF 2014. WITHIN 3 MONTHS I NOTICED HAVING PROBLEMS WITH THE DASH BOARD WITH LIGHTS OR INSTRUMENT CLUSTER NOT COMING ON WHEN VEHICLE IS STARTED. I FIGURED IT WAS A FUSE AND DID NOT IMMEDIATELY HAVE A CONCERN, BUT THIS HAS OCCURRED AT LEAST THREE TIMES. I TAKE THE CAR TO THE DEALER AND REPORTED GRINDING NOISE WHEN I TURN STEERING WHEEL, DASH LIGHTS GOING OUT, AND CONCERN OF NOT RECEIVING THE GAS MILEAGE THAT I SHOULD BE RECEIVING. THE DEALER AT JEEP CHRYSLER AT LOCAL STATE DIAGNOSED AS THE RACK AND PINION AND NEEDED TO BE REPLACED. I TRAVEL OUT OF STATE AND DURING MY VISIT THE DASH BOARD LIGHTS ARE OUT AGAIN AND DISABLES ME NOT TO SEE HOW FAST I AM GOING OR HOW MUCH GAS IS IN THE CAR. I TAKE THE CAR TO THE DEALER AND THE DEALER REPORTS IT'S THE INSTRUMENT CLUSTER. *JS

Steering
Filed Nov 29, 2014160 milesNY

WHILE DRIVING THE STEERING WHEEL GOT LOCKED ALL OF SUDDEN. FORTUNATELY I WAS NOT ON HIGH WAY AND THE BRAKE WAS WORKING AT THAT TIME, OTHERWISE I WOULD NOT BE ABLE TO TYPE HERE OR I WOULD HAVE KILLED SOMEONE ELSE. *TR

Power Train
Filed Nov 28, 20149,000 milesTX

WHILE WAITING AT A STOP LIGHT AFTER IT TURNED GREEN I PUT MY FOOT ON THE GAS PEDAL AND I HEARD A POPPING SOUND. THERE WAS NO RESPONSE ON THE PEDAL SO WE PUSHED IT OFF THE ROAD. CALLED A TOW TRUCK AND IT WAS TAKEN TO THE CHRYSLER DEALERSHIP WHERE THEY DIAGNOSED IT AS A FAILED TRANSMISSION. A NEW TRANSMISSION WAS SHIPPED FROM DETROIT AND INSTALLED AFTER 3 WEEKS. WHILE RESEARCHING THIS NEW 9 SPEED TRANSMISSION I DISCOVERED THE FLEET ONE TRANSMISSIONS OFTEN FAIL. *TR

Engine
Filed Nov 25, 2014200 milesWA

SORRY I'M NOT SURE WHY IT DOES THIS... WHEN I'M DRIVING SOMETIMES AND I TAKE MY FOOT OFF THE GAS TO SLOW DOWN.. FOR SOME REASON MY CAR ON IT OWN.. SPEEDS UP.. I WATCH THE RPM AND THERE IS A BIG JUMP IN REV.. I'M NOT SURE WHAT THAT IS.. I ACTUALLY LURCH FORWARD. I'M SCARED THAT ONE DAY IT'S GOING TO HIT A PERSON OR GO THROUGH THE WALL OF MY GARAGE! THE SECOND THING IS MY LIGHT SWITCH I AM NOT SURE WHY BUT TWICE IT'S PUSHED INTO MY DASH BOARD .. .THE FIRST TIME IT HAPPENED I WAS STUCK AT DUSK .. COULDN'T DRIVE.. MY NORMAL DEALERSHIP IN NORTH SEATTLE CALLED THE DWAYNE LANE IN EVERETT AND THEY TOLD MY DEALERSHIP THAT THEY WON'T DO WARRANTY WORK.. SO MY DEALERSHIP HAD TO SEND OUT A GUY FROM SERVICE AND DRIVE ALL THE WAY TO EVERETT TO DO A TEMPORARY FIX... THE THIRD COMPLAINT .. NOW AT 9500 MILES THERE'S A LEAK IN MY ENGINE COOLANT.. AND IT LEFT ME STRANDED IN EVERETT AND HAD TO BE TOWED.. BY THE WAY TRIED TO GO TO THE EVERETT DEALERSHIP DWAYNE LANE AND AGAIN THEY WOULDN'T HELP ME THIS TIME.. I HAD NO RIDE HOME AND THEY WOULDN'T PROVIDE A RENTAL CAR.. EVEN THOUGH I PAID FOR A VERY EXPENSIVE EXTENDED WARRANTY. I HAD THE CAR TOWED THE NEXT DAY TO MARYSVILLE JEEP DEALERSHIP AND THEY ARE WONDERFUL! DON'T BUY FROM DWAYNE LANE IN EVERETT!!!! THE SERVICE DEPARTMENT IS THE WORST IN THE COUNTRY. I'VE HEARD MANY HORROR STORIES FROM CLIENTS.. TO TOW TRUCK DRIVERS .. TO OTHER DEALERS. *TR

Electrical System
Filed Nov 25, 20148,500 milesOK

SECOND INCIDENT FOR THIS CAR. FIRST INCIDENT WAS 10.18.14. I WAS PARKING CAR AT A RESTAURANT. WHILE EDGING NEAR ENDING POINT OF PARKING SPACE, PARK SENSE SUDDENLY DISABLED AND WOULD NOT ENABLE. IMMEDIATELY THEREFORE, A SERIES OF ICONS APPEARED ON THE DASHBOARD IN THIS ORDER: 1) RED LIGHTENING BOLT FOR THE ETC, 2) FRONT END COLLISION LIGHT LIKE I HAD A WRECK, 3) ENGINE LIGHT, 4) TRACTION LIGHT. THE POWER STEERING APPEARED VERY STIFF. CAR WAS STILL RUNNING. DROVE CAR OUT OF PARKING SPACE AND IT WOULD NOT ACCELERATE; IT MOVED AT A VERY SLOW PACE LIKE IT WAS STUCK IN MOLASSES OR QUICK SAND. PLACED CAR IN PARK AND TURNED OFF IGNITION. WHILE SHIFTING FROM D TO P, THE SHIFT WAS SO VIOLENT IT SHOOK THE ENTIRE CAR AND I COULD HEAR GRINDING. LET CAR REST FOR 60-90 SECONDS. TURNED CAR BACK ON AND ONLY THE ENGINE LIGHT REMAINED LIT. POWER STEERING WAS NOT STIFF. DROVE CAR TO DEALERSHIP THE NEXT MORNING. *TR

Electrical System
Filed Nov 25, 20148,750 milesOK

THIS IS THE 4TH INCIDENT FOR THIS CAR. FIRST INCIDENT WAS 10.18.14. SECOND INCIDENT WAS 11.13.14. THIRD INCIDENT WAS 11.24.14. AND THIS 4TH INCIDENT TOOK PLACE 11.25.14. WHILE DRIVING ON THE HIGHWAY THE FRONT END COLLISION LIGHT ICON DISPLAYED ON THE DASHBOARD SUDDENLY, FORCING MY CRUISE CONTROL OFF AND DRASTICALLY DECLINING MY SPEED WITH CARS BEHIND ME. THERE WERE NO CARS IMMEDIATELY AHEAD OF ME OR INDICATE WHY THE CAR SENSED A COLLISION. *TR

Electrical System
Filed Nov 25, 20148,700 milesOK

#1-CAR JERKS ITSELF OUT OF LANE VERY HEAVILY TO THE LEFT, ALMOST TURNS ITSELF LEFT ON IT'S OWN WHEN LANE SENSE IS TURNED ON BUT NOT SENSING THE LANE (WHITE INDICATION LIGHT). CAR DOES NOT JERK LEFT WHEN LANE SENSE IS SESING THE LANE PROPERLY (GREEN INDICATION LIGHT). #2-PARK SENSE FLASHES ON THE SCREEN 5-6 TIMES WHILE I?M DRIVING. IT THINKS I?M PARKING WHILE DRIVING THE CAR OR SLOWING THE CAR DOWN INTO A TURN LANE. IT LITERALLY DISPLAYS THE DIAGRAM OF CAR WITH YELLOW BARS SHOWING HOW CLOSE I AM TO SOMETHING WHILE DRIVING OR WAITING IN A TURN LANE, HOWEVER, THERE WERE NO CARS OR OBSTACLES AHEAD OF ME, NOR AM I PARKING. AT ONE POINT I WAS PULLING THE CAR LEFT INTO THE LEFT HAND LANE TO TURN INTO MY NEIGHBORHOOD. I WAS NOT AT A FULL STOP, BUT ALMOST, IN THE LEFT-HAND TURN LANE. PARK SENSE FLASHED 5 TIMES ON AND OFF EACH TIME A CAR PASSED ME IN THE OTHER DIRECTION. #3-LANE SENSE CANNOT SENSE THE LANE 90% OF THE TIME ON MAIN STREETS, ONLY HIGHWAYS. *TR

Power Train
Filed Nov 24, 20141,450 milesSC

AT A HIGHWAY CRUISING SPEED, WHEN THE GAS PEDAL IS RELEASED AND THE CAR IS ALLOWED TO DECELERATE ITSELF WITHOUT PRESSING THE BRAKE, AT CERTAIN DOWNSHIFTS THE CAR WILL EXPERIENCE A JUMP IN ENGINE RPM OF 1000 AND THE CAR WILL LURCH FORWARD AND ACCELERATE ON ITS OWN. THIS IS ESPECIALLY DANGEROUS WHEN GOING AROUND CURVES OR IF THERE WERE ICE ON THE ROAD OR THE CAR WERE HYDROPLANING. CHRYSLER JEEP HAS NOT RELEASED A FIX OR A RECALL FOR THIS ISSUE AND IT IS BEING SAID THAT IT IS NORMAL FOR THE TRANSMISSION TO DO THIS. I BELIEVE IT IS A DANGEROUS CONDITION WITH HIGH POTENTIAL FOR ACCIDENTS UNLESS FIXED. *TR

Power Train
Filed Nov 23, 201412,505 milesNJ

TRAVELING ON PARKWAY AT APPROX 65 MPH WITH CRUISE CONTROL ON. VEHICLE SUDDENLY LOST POWER, SERVICE TRANSMISSION MESSAGE DISPLAYED, TRACTION CONTROL WARNING LIGHT AND CHECK ENGINE LIGHT BOTH ILLUMINATED. HAD TO ROLL TO SIDE OF ROAD. TURNED OFF ENGINE AND RESTARTED. TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT STAYED ILLUMINATED, BUT TRANSMISSION SERVICE MESSAGE WAS NO LONGER DISPLAYING. WAS ABLE TO GET VEHICLE TO DEALER. AWAITING WORD ON CAUSE. *TR

Power Train
Filed Nov 22, 20145,485 milesPA

THE TRANSMISSION ON THIS JEEP HAS NUMEROUS PROBLEMS, BUT SAFETY ISSUE IS THAT VEHICLE ADDS FUEL WHEN YOU ARE SLOWING DOWN OR STOPPING. PRIOR TO SHIFTING DOWN FROM 8TH TO 7TH ON AN INTERSTATE, AND WORSE, WHEN IN CITY TRAFFIC SHIFTING FROM 5TH TO 4TH WHEN THE TACHOMETER ACTUALLY GOES UP 1000 RPM OR MORE CAUSING YOU TO BRAKE HARDER. THIS IS PARTICULARLY DANGEROUS WHEN ON ICE AND HARD PACKED SNOW. THIS IS NOT DECELERATION DUE TO COMPRESSION, BUT AN ACTUAL ADDITION OF FUEL JUST AS IF YOU HIT THE ACCELERATOR. IT HAS DONE THIS SINCE NEW, BUT IS GETTING WORSE AND CHRYSLER HAS NOT ADDRESSED THE ISSUE TO DATE. IT HAS BEEN IN FOR REPAIRS 2 TIMES. *TR

Engine
Filed Nov 20, 20146,400 milesCA

ON THE ABOVE DATE WHILE TRAVELING TO WORK MY WIFE CALLED ME AND INFORMED THAT HER VEHICLE HAD LOST POWER DURING OPERATION ON A BUSY HIGHWAY. UPON FURTHER EXPLANATION SHE INFORMED ME WHILE ACCELERATING TO THE PROPER SPEED FOR THE POSTED SPEED LIMIT OF 55MPH THE VEHICLE HAD LOST POWER AND THE "SERVICE TRANSMISSION" LIGHT ILLUMINATED. SHE THEN PULLED OFF THE BUSY ROAD TO A SAFE A SPOT AND PROCEEDED TO CONTACT OUR INSURANCE AND THE LOCAL JEEP/CHRYSLER DEALERSHIP, AS WE ARE CURRENTLY UNDER WARRANTY. ONCE I ARRIVED TO MY WIFE'S LOCATION WE WAITED FOR THE TOW TRUCK AND UPON HIS ARRIVAL HE ASKED IF THE VEHICLE COULD BE DRIVEN, AT THIS TIME I TURNED ON THE VEHICLE AND PLACED IT IN DRIVE, THE "SERVICE TRANSMISSION" LIGHT WAS STILL ON. I WAS ABLE TO DRIVE IN APPROXIMATELY 3 MILES TO THE DEALERSHIP ALL AWHILE BEING FOLLOWED BY THE TOW TRUCK AND WITHOUT INCIDENT. *TR

Engine
Filed Nov 20, 20147,490 milesCA

I RECEIVED A PHONE CALL FROM MY WIFE WHO WAS ON HER WAY HOME FROM WORK AT APPROXIMATELY 1825HRS. SHE WENT ON TO EXPLAIN TO ME THAT HER VEHICLE WAS "ACTING" UP AGAIN WITH ALL THE SAME SYMPTOMS AS LAST TIME (FIRST INCIDENT HAS ALREADY BEEN SUBMITTED UNDER SAME INFORMATION). SHE LOST A SIGNIFICANT AMOUNT OF POWER WHILE TRAVELING ON A BUSY HIGHWAY WHERE THE SPEED POSTED IS 65MPH. WHEN THIS HAPPENED SHE PULLED OFF TO SHOULDER AND TOOK PHOTOGRAPHS WITH HER IPHONE TO KEEP FOR OUR RECORDS AND TO WHAT HER DASH WAS DISPLAYING. SHE STOPPED WHILE ON THE SHOULDER AND PUT THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. AFTER SOME TIME SHE TURNED THE IGNITION ON AND PUT THE VEHICLE IN DRIVE WHEN SHE NOTICED THE VEHICLE "JERKED" AND MADE A LOUD CLUNKY NOISE. THIS IS THE SECOND INCIDENT. THE FIRST INCIDENT DEALERSHIP WAS UNABLE TO FIND ANY PROBLEMS UNDER THE DIAGNOSTICS THEY RAN. *TR

Power Train
Filed Nov 19, 20142,500 milesOK

WHEN CAR IS STARTED YOU TRY AND PUT THE CAR INTO GEAR, WHEN PRESSING THE GEAR SHIFT BUTTON THERE IS A METAL TO METAL GRINDING AND CLICKING SOUND. WHEN I CALLED AND TOLD THE SERVICE ADVISER SO I COULD MAKE AN APPOINTMENT FOR SERVICE HE STATED WHAT WAS GOING ON BEFORE I FINISHED TELLING HIM. ALSO WHEN GOING FROM A COMPLETE STOP OR STOPPING THE CAR, THE CAR WILL ACTUALLY LUNGE FORWARD. SHIFTS VERY HARD WHEN GOING FROM 1 GEAR TO 2 AND 3 GEARS. *TR

Power Train
Filed Nov 19, 201411,300 milesFL

PURCHASED A CERTIFIED PRE-OWNED JEEP CHEROKEE FROM LOCAL CHRYSLER DEALERSHIP WITH 11,000 MILES. ON SECOND DAY OF DRIVING, NOTICED THAT AS THE CAR SHIFTS FROM SECOND TO THIRD GEAR (USUALLY AROUND 17MPH THE ENTIRE CAR JOLTS / SURGES FORWARD. AT TIMES WHEN THIS HAPPENS, I HAVE ACTUALLY THOUGHT I HAVE BEEN BUMPED INTO BY THE CAR BEHIND ME, ONLY TO QUICKLY DETERMINE IT IS THE TRANSMISSION. I HAVE HAD THE VEHICLE INTO SERVICE 3 TIMES. FIRST TIME, RE-FLASHED TRANSMISSION CONTROL MODULE. SECOND TIME, TRANSMISSION CONTROL MODULE FAILED TO ACCEPT PROGRAMMING AND SO WAS REPLACED. THIRD TIME, THEY RE-FLASHED THE CONTROL MODULE AGAIN AND SAID THERE WAS NOTHING MORE THEY COULD DO TO RESOLVE THE ISSUE UNTIL CHRYSLER PROVIDES FURTHER DIRECTION. THIS IS NOT ONLY A NUISANCE, BUT A SAFETY CONCERN. IT DISTRACTS THE DRIVER FROM FOCUSING ON THE ROAD AND EVERY TIME I ACCELERATE FROM A STOP I AM REMINDED THERE IS SOMETHING NOT RIGHT WITH THIS VEHICLE - BUT WITH APPARENTLY NOTHING THE DEALERSHIP CAN DO TO FIX IT. I AM REQUESTING THAT CHRYSLER EITHER PROVIDE A FIX FOR THE PROBLEM, OR REPURCHASE THE CAR BACK FROM ME. *TR

Power Train
Filed Nov 16, 2014700 milesCA

THE TRANSMISSION CONTINUES TO ACCELERATE WHILE THE BRAKES ARE BEING APPLIED. THESE PROBLEMS ARE THE WORST BETWEEN GOING FROM 3RD TO 2ND AND 2ND TO 1ST GEARS. THE JEEP ACCELERATES WHILE SLOWING DOWN WHEN AMPLE PRESSURE IS APPLIED TO THE BRAKES. HAD TO SWERVE OFF THE ROAD ONTO THE SHOULDER TO AVOID AN ACCIDENT DUE TO THE BRAKES NOT ACTING TIMELY AND THE VEHICLE STILL ACCELERATING DUE TO THE TRANSMISSION. THE BRAND NEW VEHICLE HAS BEEN TAKEN TO CHRYSLER TWO TIMES FOR THIS PROBLEM AND THEY CAN'T 'DUPLICATE' THE PROBLEM. WAS INFORMED 'THE TRANSMISSION IS A LEARNING TRANSMISSION AND WILL ADJUST TO THE DRIVER AND TO WAIT UNTIL FIRST OIL CHANGE AT 3000 MILES TO SEE IF THE PROBLEM PERSIST". THE PROBLEM IS STILL VERY PRESENT AND EVEN WORSENING. NOW, WITH ONLY 1800 MILES ON VEHICLE THE TURN SIGNALS ARE NOT WORKING PROPERLY. THE RIGHT TURN SIGNAL STICKS, STAYS ON OR RANDOMLY TURNS ON. WHILE THE LEFT TURN SIGNAL IS NOT WORKING AT ALL. WHILE DRIVING MY BRAND NEW VEHICLE (NOT EVEN TWO MONTHS OLD) HAVING TO USE HAND SIGNALS TO COMMUNICATE WHEN TURNING LEFT. FURTHERMORE CONSTANTLY TURN RIGHT BLINKER OFF. LESS THEN TWO MONTHS OLD THE VEHICLE WILL NOW GO IN FOR IT'S THIRD REPAIR. THIS VEHICLE IS VERY UNSAFE!! *TR

Vehicle Speed Control
Filed Nov 11, 201425 milesNY

SINCE PURCHASING THE CAR THERE HAVE BEEN ONGOING LURCHING AND ROLLBACK ISSUES WITH THE VEHICLE. THE CAR WILL LURCH EVEN AT A FULL STOP GIVING THE FEELING YOU ARE ABOUT TO CRASH INTO THE CAR AHEAD OF YOU. THE PROBLEM IS INTERMITTENT. REPEATEDLY TOOK THE CAR INTO THE DEALERSHIP - WESTBURY JEEP, NY FROM DAY 1. INITIALLY THEY CLAIMED THERE WAS NO SUCH ISSUE. ON A CONSECUTIVE VISIT, THEY ADDRESSED PART OF THE PROBLEM WITH A SOFTWARE UPDATE THAT THEY SAID WAS KNOWN TO CORRECT THE PARTICULAR PROBLEM. THE ISSUE DOES NOT HAPPEN AS FREQUENTLY BUT DOES STILL OCCUR. IT IS INTERMITTENT AND SINCE YOU'RE NOT EXPECTING IT, CAN PUT YOU IN PANIC MODE WHILE DRIVING AND SLAM ON THE BRAKES TO AVOID A FEELING OF BEING OUT OF CONTROL AND COLLIDING INTO THE VEHICLE AHEAD OF YOU. THE CAR ALSO ROLLS BACK ON OCCASION. BOTH ISSUES ARE CONSIDERED UNSAFE AND HAPHAZARD. I WILL NOT PUT YOUNG CHILDREN IN THIS CAR DUE TO FEAR OF THEIR SAFETY. THESE ARE STILL ISSUES FROM DAY 1, NOW 8 MONTHS INTO OWNERSHIP WITH REPEATED ATTEMPTS TO GET ALL PROBLEMS RESOLVED (AMONG OTHER ISSUES) AFTER REPORTING TO JEEP AND THE DEALERSHIP - AND NOT GETTING ANY RESPONSE - I'VE ASKED REPEATEDLY FOR THEM TO TAKE BACK THE CAR AND ISSUE AN REFUND THEIR RESPONSE HAS BEEN TO STOP ALL COMMUNICATIONS AND CLOSE MY CASE. THIS CAR IS A DANGER ON THE ROAD, BOTH TO THE DRIVER AND PASSENGERS AND SURROUNDING DRIVERS. *TR

Power Train
Filed Nov 11, 201410,000 milesOH

WHILE SLOWING DOWN PREPARING TO STOP, ROUGHLY AROUND 25 MPH, THE TRANSMISSION WILL DOWN SHIFT TO THE NEXT LOWER GEAR, IN DOING SO THE SYSTEM ACCELERATES THE VEHICLE. WE'VE BEEN TOLD THAT THIS IS NORMAL OPERATION BY CHRYSLER. NO, IT'S NOT! WE ALSO HAD THE TRANSMISSION CAUSE THE VEHICLE TO GO INTO LIMP HOME MODE, ALMOST TOTALLY SHUT DOWN ON US WHILE DRIVING. THE VEHICLE HAD TO BE TOWED AS IT WOULD NOT ALLOW US TO PUT THE CAR IN GEAR. TURNS OUT THERE WAS A LEAK IN THE TRANSMISSION LINE AND THE FLUID WAS GATHERING IN THE FRONT BUMPER. WOULDN'T EXPECT A LEAK WITH BARELY 10,000 MILES ON THE CAR. THESE ARE SERIOUS SAFETY ISSUES WITH THE VEHICLE. WHILE PREPARING THIS COMPLIANT, WE DID RECEIVE CONFIRMATION FROM THE DEALERSHIP THAT CHRSYLER WOULD BE SENDING A REPLACEMENT TRANSMISSION FOR THE VEHICLE. WE THINK IT IS STILL IMPORTANT TO DOCUMENT THIS ISSUE AS I DO NOT BELIEVE WE ARE AN ISOLATED CASE OF THIS HAPPENING. *TR

Power Train
Filed Nov 11, 20148,100 milesPA

LATER AFTERNOON, I HAD TROUBLE ENGAGING THE TRANSMISSION INTO REVERSE. I WAS FINALLY SUCCESSFUL ENGAGING THE TRANSMISSION AND HEADED HOME (50 MILES OF BACKROAD/HIGHWAYS). ABOUT 1/2 MILE FROM HOME, THE "MALFUNCTION INDICATOR LIGHT" APPEARED ON THE DASHBOARD, FOLLOWED BY THE "TRANSMISSION TEMPERATURE WARNING LIGHT". IN ABOUT 500 FEET I ARRIVED AT AN INTERSECTION AND STOPPED. WHEN I ACCELERATED AWAY FROM THE INTERSECTION - THE ENGINE REV'D (RPM'S JUMPED) BUT THE CAR WOULD BARELY MOVE. I WAS ABLE TO DRIVE IT IN THIS CONDITION THE REMAINING 4 BLOCKS TO HOME. I CALLED A TOW TRUCK AND THEY TOWED TO THE DEALER. NOTE: THE TOW TRUCK DRIVER HAD DIFFICULTY ENGAGING THE TRANSMISSION TO MOVE THE VEHICLE OFF THE STREET. THE DEALER HAD THE VEHICLE FOR 8 DAYS. THEY ADVISED THEY FOUND OLD CODES, BUT COULD NOT REPLICATE THE PROBLEM. THEY INSTALLED A SOFTWARE UPGRADE ON THE TRANSMISSION CONTROL MODULE AND RETURNED THE VEHICLE TO ME. THE CAR NOW SEEMS TO SHIFT "ROUGH". *TR

Visibility/Wiper
Filed Nov 10, 2014800 milesNY

ICE BUILD UP ON WINDSHIELD CAUSED WIPERS TO BECOME STUCK ON WINDSHIELD CAUSING WIPERS TO BE INOPERABLE. HAD NO VISION THROUGH THE WINDSHIELD AND WAS FORCED TO PULL OFF THE ROAD EVERY FEW MILES TO SCRAPE THE WINDSHIELD IN ORDER TO CONTINUE TO DRIVE. WIPERS WOULD NOT LOOSEN AT ALL DURING THIS INCIDENT AND NUMEROUS INCIDENTS WHICH FOLLOWED DURING THE WINTER. THIS IS A SERIOUS SAFETY ISSUE. *TR

Power Train
Filed Nov 10, 20141,341 milesAZ

I PURCHASED A 2014 JEEP CHEROKEE , AT APPROX.340 MILES MY TRANSMISSION FAILED GOING THROUGH A VERY BUSY INTERSECTION . I HAD A LOSS OF POWER ,THE DASH STARTED FLASHING SERVICE TRANSMISSION ,STABILITY TRACK WARNING CAME ON AND ON SHIFT PANEL THE LIGHT NEXT TO DRIVE WAS FLASHING , ACCELERATOR WAS MUSHY. ROLLED TO SIDE OF ROAD WHERE SAFE , PUT CAR IN PARK , CALLED FOR HELP. AFTER IN PARK FOR A FEW MINUTES TRIED TO ENGAGE DRIVE AND IT WORK , BUT CAR HAD TOO MUCH POWER AND WAS OVER REVVING . DEALERSHIP HAD IT TOWED , AND SEEMED TO FIX ISSUE. THEN AGAIN AT 1341 MILES I HAD SAME ISSUE BUT WAS NOT ABLE TO DRIVE IT BUT THIS TIME I WAS ALMOST HIT BY A LARGE TRACTOR WHO DIDN'T REALIZE I LOST POWER , I HAVE A SMALL CHILD THAT IS NOT EVEN TWO YEARS OLD YET IN THE CAR!!!!!!!! . AT THIS POINT DEALERSHIP IS WORKING ON IT AND REPLACING THE TRANSMISSION MODULAR , BUT VERY WARY OF KEEPING THIS VEHICLE , HAVE A FEW TRIPS SCHEDULE VERY VERY SOON AND DO NOT WANT TO BE OUT OF CELL PHONE RANGE AND HAVE SAME ISSUE, OR WORSE YET HAVE A TRAGIC ACCIDENT . *TR

Power Train
Filed Nov 7, 20145,270 milesNY

THERE ARE SIGNIFICANT SHIFTING PROBLEMS WITH THIS MODEL AND TRANSMISSION. VEHICLE HAS BEEN BACK TO THE DEALERSHIP 4 TIMES AND ISSUES ARE STILL UNRESOLVED. THIS SEEMS TO BE A MUCH LARGER PRODUCT ISSUE WITH THIS 9 SPEED TRANSMISSION AND JEEP / CHRYSLER IS CURRENTLY DEFLECTING THE ISSUE AS A COMPUTER PROBLEM. *TR

Electronic Stability Control (esc)
Filed Nov 4, 201412,630 milesIL

THE CAR IS ONLY 5 MONTHS OLD. HAS A ZF 9 SPEED AUTOMATIC TRANSMISSION AND 3.2L 46 24V -VVT ENGINE. I WAS DRIVING ON A TOLLWAY IN MODERATE TRAFFIC AT A SPEED OF APPROXIMATELY 60-65 MPH. WITHOUT SLOWING DOWN OR CHANGING SPEED, THE DISPLAY ON THE DASH LISTED "SERVICE TRANSMISSION". ALL POWER TO THE ENGINE WAS LOST AND CAR BEGAN TO SLOW DOWN. WOULD NOT RESPOND TO ACCELERATION. CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, P! WERE ALL DISPLAYED. HAD TO FIND A WAY TO THE SHOULDER AND STOP CAR. TURNED OFF CAR AND RESTARTED IT. "CHECK TRANSMISSION " WAS DISPLAYED. PUT IT IN DRIVE AND IT FELT LIKE IT WAS STARTING IN 2ND OR 3RD GEAR. WOULD NOT SHIFT GEARS. COULD GET UP TO 35 MPH WITH THE TACH AT 2000 RPM. WOULD NOT SHIFT AT ALL. GOT HOME AND LET CAR SIT FOR A FEW HOURS. STARTED CAR AFTER SITTING FOR A FEW HOURS AND THE "SERVICE TRANSMISSION" WAS GONE. ALL OTHER WARNING LIGHTS WERE GONE EXCEPT FOR SERVICE ENGINE LIGHT. DROVE TO DEALER NEXT DAY AND CAR APPEARED TO SHIFT OK. DEALER LOADED PCM FLASH UPDATE. REPROGRAMMED TCM PER TSB 21-018-14. REPROGRAMMED RF HUB PER 08-077-14. CAR APPEARS TO BE DRIVING OK. DEALER SAID THEY COULDN'T FIND ANY PROBLEMS WITH THE TRANSMISSION. THEY TREATED THIS VERY LIGHTLY . I FEEL THIS IS A SIGNIFICANT SAFETY ISSUE. LOST ALL ACCELERATION AND CONTROL AT HIGH SPEED. NO NOTIFICATION OF UPDATES WERE SENT PREVIOUSLY. *TR

Power Train
Filed Nov 3, 2014500 milesCA

FROM A STOP THE 2014 JEEP CHEROKEE 3.2VVT V6 4X4 OFTEN CREATES A WOBBLE FEEL WHILE SHIFTING THROUGH LOWER GEARS. THE JEEP'S WOBBLE ISN'T FELT THROUGH THE STEERING WHEEL BUT THE PASSENGERS CAN FEEL THE WOBBLE AND ALSO THE DRIVER CAN FEEL IN IN THE GAS PEDAL UPON ACCELERATION. UPON DECELERATION THE TRANSMISSION MAKES A HARD CLUNK FEEL WHEN NEARING A COMPLETE STOP. THE VEHICLE DOES NOT FEEL SAFE TO DRIVE AS IT FEEL THE VEHICLE WILL LEAVE YOU STRANDED. *LATEST UPDATES WERE APPLIED BY THE DODGE DEALER WITH NO CHANGE IN DRIVE ABILITY. *TR

Power Train
Filed Nov 2, 20143,000 milesOH

CAR JUST STOPPED ON HIGHWAY. SINCE THEN 7 INCIDENTS, CHECK TRANSMISSION, ENGINE LIGHT ON,CAR GOING OUT OF GEAR AND NOT MOVING. INTO SERVICE 3 TIMES, NOW [XXX] HAS HAD IT FOR 2 AND 1/2 WEEKS AND CHRYSLER WILL NOT LET THEM PUT IN NEW TRANSMISSION, KEEP PUTTING PARTS IN AND THEN ANOTHER PROBLEM COMES UP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Nov 2, 20141,800 milesTX

AFTER 1000 MILES OF DRIVING THIS VEHICLE THE TRANSMISSION DID NOT SHIFT FROM PARK TO PARK TO REVERSE ONE TWO OCCASIONS. DURING THIS TIME AFTER EVERY TIME . I DECELERATED WITH OUT APPLYING PRESSURE TO THE GAS PEDAL THE VEHICLE WOULD ACCELERATE ON ITS OWN WHEN AUTOMATICALLY SHIFTING FROM 5 GEAR TO 4 GEAR AND INCREASE 1000 RPMS AND ABOUT 3 MPH BEFORE SHIFTING TO 4 GEAR AND FINALLY DECELERATING. *TR

Vehicle Speed Control
Filed Oct 29, 20145,200 milesLA

HAVE NOTICED THAT WHEN I PUSH THE GAS PEDAL WHEN ACCELERATING FROM A STOPPED POSITION TO GO THE ACCELERATOR WANTS TO STICK. WHEN I GET MY SPEED UP AND LET OFF GAS PEDAL SPEED ACCELERATES. *TR

Power Train
Filed Oct 28, 2014800 milesNY

WE TOOK DELIVERY OF OUR 2014 JEEP CHEROKEE LIMITED ON MARCH 14,2014. AFTER DRIVING IT FOR APPROX 1 MONTH WE NOTICED A VERY PROMINENT WOBBLE/SHIMMY IN THE FRONT END ON ACCELERATION, THIS STOPS AFTER IT SHIFTS INTO 3RD GEAR. WE TOOK IT BACK TO THE DEALER WITH THIS ISSUE ,THEY AGREED THERE WAS A PROBLEM. FIRST THE DEALERSHIP REPLACED THE REAR SHAFT AND IT GOT WORSE, NEXT THEY REPLACED THE CV SHAFTS AND ISOLATOR BUSHING. THESE REPAIRS DID NOT FIX THE PROBLEM. THEN WE WERE TOLD TO DRIVE THE VEHICLE AND IT WOULD GET BETTER. WE NOW HAVE 6000 MILES ON IT AND IT HAS ONLY GOTTEN WORSE. WE ARE NOW TOLD THAT VEHICLE OPERATES AS DESIGNED?? WHO DESIGNS A VEHICLE TO WOBBLE/SHIMMY ON ACCELERATION? THIS IS UNACCEPTABLE AND WE WILL NEVER BUY ANOTHER JEEP. WE HAVE OWNED 4 JEEPS IN THE PAST. *TR

Engine
Filed Oct 25, 20144,500 milesCA

WHEN DECELERATING FOR A SPEED ZONE, THE TRANSMISSION DOWNSHIFTED FROM 5TH TO 4TH, THE RPMS WENT UP APPROXIMATELY 1000 AND THE CAR ACCELERATED. THE 'UNINTENDED' ACCELERATION CHARACTERISTIC IS ALSO EVIDENT ON DOWNHILL DRIVING IN THE MOUNTAINOUS TERRAIN. THIS OCCURS OR A FREQUENT BASIS AND WAS EVIDENT PRIOR TO, AND AFTER, A TRANSMISSION/TCM REPLACEMENT. MY WIFE NO LONGER FEELS SAFE DRIVING THIS VEHICLE AND HAS GONE BACK TO USING HER SUBARU FOR COMMUTING. THERE ARE OBVIOUS ISSUES WITH THE ENGINE/TRANSMISSION CONTROL FIRMWARE/HARDWARE WHICH NEED TO BE ADDRESSED. *TR

Electrical System
Filed Oct 23, 2014560 milesTX

WHILE TRAVELING AT NIGHT ON A HIGHWAY AT 60 MPH, I TURNED MY FRONT WINDSHIELD WIPERS ON DUE TO RAIN. AS SOON AS THE WIPERS CAME ON, THE ENTIRE DASHBOARD WENT BLACK AND I WAS NOT ABLE TO MONITOR SPEED OR VIEW RADIO, GPS, OR OTHER PANELS. THE HEADLIGHTS ALSO DIMMED SOMEWHAT. AS SOON AS WE ARRIVED AT OUR DESTINATION, I GOOGLED FOR PROBLEMS WITH WIPERS AND FOUND VARIOUS BLOGS REGARDING THIS PROBLEM ON 2014 JEEP CHEROKEES. THE ONLY ADVICE ONLINE WAS TO DISABLE THE AUTOMATIC RAIN SENSOR. AFTER DISABLING THE AUTOMATIC RAIN SENSOR, THE PROBLEM WAS NOT CORRECTED. I CONTACTED THE DEALER WHO ADVISED US TO BRING IT IN FOR A CHECKUP. NO REPAIRS WERE MADE AND I WAS INFORMED THAT THEY WOULD ADVISE ME IF A RECALL WOULD BE RELEASED. *TR

Electronic Stability Control (esc)Crash
Filed Oct 23, 20143,000 milesVA

WHILE ATTEMPTING TO BACK MY 2014 JEEP CHEROKEE 4X2 INTO A PARKING SPACE BETWEEN 2 PARKED CARS ON THE LEFT SIDE OF A ONE WAY STREET, THE CAR SLID TO THE LEFT SLAMMING THE LEFT REAR QUARTER OF MY CAR INTO THE RIGHT FRONT OF THE PARKED CAR CAUSING DAMAGE TO BOTH CARS. I WAS ATTEMPTING TO BACK UP INTO A SPACE ON A SLIGHTLY INCLINED STREET. I HAD TO APPLY SOME EXTRA POWER TO MY JEEP. HOWEVER IT WENT SIDEWAYS INSTEAD OF STRAIGHT BACK INTO THE PARKING SPOT. I THOUGHT I DID NOT PLAN THE MANEUVER CORRECTLY BUT WHAT HAPPENED IS THAT MY REAR LEFT TIRE LOST TRACTION TO THE ROAD WHICH MADE THE CAR TRAVEL SIDEWAYS INSTEAD OF STRAIGHT. I HAD REPORTED SOME RUBBING NOISE COMING FROM THE TIRES EARLIER IN THE WEEK AND SOME MINOR PLY IN THE STEERING WHEEL TO THE DEALER. THEY COULD NOT DUPLICATE THE RUBBING NOISE AND REPORTED FIXING THE STEERING WHEEL. I PICKED UP THE CAR ONLY TO FIND OUT THAT PROBLEMS WERE STILL THE SAME. I AM GUESSING THAT THERE IS A MAJOR FLAW IN THE ESC THAT MADE THE CAR PERFORM IN THAT FLAWED MANNER. THE ESC LIGHT CAME ON AFTER THAT HIT AND WOULD NOT GO OFF. THE STEERING WHEEL NOW MORE CROCKED. AND THE REAR LEFT WHEEL LOOKS LIKE BENT. I HAD THE CAR TOWED TO THE DEALER ON MONDAY BUT THEY WOULD NOT CONSIDER LOOKING AT IT UNTIL THE ACCIDENT IS FIXED. SO NOW IT IS IN THE SHOP. *TR

Power Train
Filed Oct 22, 20146,900 milesCA

AT FREEWAY SPEED OF 65, THE VEHICLE SUDDENLY HAD NO POWER, WENT INTO NEUTRAL, AND "SERVICE TRANSMISSION" WARNING CAME ON. UPON TRYING TO ACCELERATE TO PULL TO THE SHOULDER, THE ENGINE WOULD SIMPLY REV RPMS BUT PROVIDED NO POWER, EVEN AFTER TRYING TO SHIFT BETWEEN NEUTRAL AND DRIVE. AFTER GETTING TO THE SIDE OF THE ROAD, THE VEHICLE WAS SHUT OFF AND TURNED BACK ON, AT WHICH TIME THE SERVICE TRANSMISSION LIGHT WAS STILL ON, BUT THE VEHICLE WORKED AGAIN. THE DEALER REPLACED THE ENTIRE TRANSMISSION UNDER WARRANTY BUT PROVIDED NO EXPLANATION OF WHY IT SUDDENLY LOST ALL POWER ON THE FREEWAY AND COULD HAVE EASILY CAUSED A WRECK WHEN TRYING TO GET OVER SEVERAL LANES ON A BUSY FREEWAY. *TR

Power Train
Filed Oct 22, 201412,500 milesNC

WHILE SLOWING DOWN, WITH MY FOOT ON THE BRAKE, AS THE CAR APPROACHED 20 MPH, THE RPM SUDDENLY INCREASED AND THE CAR ACCELERATED. MY FOOT WAS NOT ON THE ACCELERATOR. I TESTED THIS MULTIPLE TIMES AND IT OCCURRED EVERY TIME!! ALSO, THE CAR HAS SHIFTED ROUGHLY SINCE THE DAY WE TOOK IT HOME. IT IS GETTING WORSE. I HAD TO APPROACH TRAFFIC LIGHTS MORE CAREFULLY TO ASSURE I WAS FAR ENOUGH BEHIND OTHER DRIVERS SO IF THE CAR LURCHED (IT DOES), I WOULD NOT HIT THE CAR IN FRONT. I AM NOT CERTAIN, BUT IT FELT LIKE THE CAR WAS ALSO DOING THIS AT ABOUT 70 MPH. I DID NOT HAVE A CHANCE TO TEST THIS MUCH. I TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THE TRANSMISSION MUST BE REPLACED!!! THE CAR IS 7 MOS OLD. THEY SAID THE TRANSMISSION IS NOT IMMEDIATELY AVAILABLE, SO THEY DO NOT KNOW WHEN I WILL GET MY CAR BACK!! OMGOSH! I WANT A NEW CAR! WHEN I GET THIS BACK, I WILL LIKELY TRADE IT. *TR

Electrical System
Filed Oct 21, 20147,500 milesOK

WHILE PARKING THE VEHICLE, THE PARKSENSE FEATURE DISABLED ON ITS OWN. IMMEDIATELY THEREAFTER, THE RED LIGHTNING BOLT INDICATOR LIGHT APPEARED ON THE DASH, WHICH HAS BEEN KNOWN TO BE ASSOCIATED WITH THE ELECTRONIC THROTTLE CONTROL, GLOW PLUGS, SWIRL MOTOR FAILURE (LOW PRESSURE IN RAIL OR FUEL RAIL PRESSURE MALFUNCTION) AND ALSO SPEED SENSORS. THE VEHICLE THEN REVVED UP ON ITS OWN WITHOUT ACCELERATION WHILE MY FOOT WAS POSITIONED FIRMLY ON THE BRAKE PEDAL. IMMEDIATELY FOLLOWING THAT, THE WORD "TRANSMISSION" APPEARED ON THE DASH, THEN THE CHECK ENGINE LIGHT, THEN THE COLLISION INDICATOR AS IF A CAR CRASH HAD OCCURRED, WHICH IT HAD NOT. FINALLY, THE POWER STEERING BECAME VERY STIFF. DROVE THE VEHICLE TO THE DEALERSHIP IT WAS PURCHASED FROM AND THEY SAID THE CODES WERE UNKNOWN LIKE HIEROGLYPHICS. LEFT VEHICLE THERE. THE FOLLOWING MONDAY THE DEALERSHIP INFORMED ME THERE WERE 3 SOFTWARE UPGRADES THAT WERE NEEDED ON THE VEHICLE, HOWEVER, THOSE UPGRADES DID NOT CORRECT THE PROBLEM. TECHNICIAN ALSO INFORMED ME THE CAR WAS NOT SAFE TO DRIVE AND THEY DIDN'T FEEL SAFE DRIVING IT THEMSELVES AND GOT OFF OF THE HIGHWAY DURING A TEST RUN. THE TECHNICIAN FURTHER EXPLAINED THE VEHICLE HAD 3 TEST RUNS AND FAILED ALL 3 AND IT WAS BEYOND THEIR EXPERTISE SO CHRYSLER ENGINEERS WOULD BE CONSULTED THIS WEEK. LASTLY, THE TECHNICIAN INFORMED ME I "MAY BE AHEAD OF A RECALL ISSUE." THE CAR IS 5 AND HALF MONTHS OLD. I ORDERED THE CAR, MEANING, I HAD IT MADE/BUILT FROM THE MANUFACTURER. IT WAS NOT A CAR PUR

Wheels
Filed Oct 19, 201413,000 milesMI

SOUNDS LIKE REAR WHEEL BEARING IS GOING BAD . SOMETIMES IT SEARCHES FOR RIGHT GEAR IN SPEEDS OF 30-50. *TR

Power Train
Filed Oct 18, 2014300 milesFL

SO FAR, I HAVE EXPERIENCED THREE ISSUES WITH MY BRAND NEW JEEP CHEROKEE 2014. 1. WHEN ACCELERATING FROM A STOPPED POSITION, THE VEHICLE VIBRATES/WOBBLES, WHILE AT LOW FIRST GEAR SPEEDS. 2. WHEN BREAKING TO STOP, A BRIEF SURGE OF ACCELERATION HAPPENS JUST BEFORE THE STOP COMPLETES. 3. WHEN ACCELERATING FROM ANY SPEED, THE VEHICLE HESITATES WITH A JERKINESS BEFORE SHIFTING INTO GEAR. I PLAN TO BRING THE VEHICLE INTO THE DEALERSHIP, BUT, RESEARCH TO DATE INDICATES THERE ARE NO RESOLUTIONS FOR THESE ISSUES. I HAVE OWNED THE JEEP CHEROKEE FOR LESS THAN THREE WEEKS. *TR

Engine and Engine Cooling
Filed Oct 16, 20141,500 milesCO

I PURCHASED A BRAND NEW CHEROKEE, FOLLOWED THE ENGINE/DRIVE TRAIN BREAK IN PROCEDURE AS CLOSELY AS I COULD, BUT STARTED EXPERIENCING A SIDE TO SIDE SHIMMY IN THE FRONT END OF MY VEHICLE VERY SHORTLY AFTER PURCHASE. THE SHIMMY HAPPENS DURING ACCELERATION FROM A STOP AND SEEMS TO DISAPPEAR AS SOON AS THE VEHICLE SHIFTS INTO 3RD GEAR. TYPICALLY I FEEL IT IN THE GAS PEDAL AND THE STEERING WHEEL, HOWEVER IT VARIES IN INTENSITY FROM STOP TO STOP. SOMETIMES IT IS GONE AND SOMETIMES IT IS ENOUGH TO SHAKE THE WHOLE VEHICLE. I HAVE HAD THE VEHICLE INTO THE SHOP 3 TIMES NOW AND EACH TIME WAS TOLD THERE IS NO FIX FOR THE PROBLEM AND AS FAR AS I CAN TELL WAS NOT EVEN ADDRESSED. *TR

Engine and Engine Cooling
Filed Oct 16, 2014100 milesIL

I AD STARTED THE CAR AND PUT INTO DRIVE AND WOULD STALL. THIS HAS HAPPENED 4 TIMES ALREADY,, THOUGHT MAYBE HE HAD TO BE WARMED UP BEFORE PROCEEDING. *TR

Power Train
Filed Oct 15, 2014715 milesPA

WOBBLE IN FRONT END ON ACCELERATION. 2ND GEAR FROM 1200-2000 RPMS. YOU CAN FEEL THE VIBRATION IN DRIVER AND PASSENGER SEATS. TWO NEW FRONT AXLES AND OTHER PARTS INSTALLED ON A BRAND NEW VEHICLE. ALSO TRANSMISSION FLASHED AND STILL PROBLEMS WITH ROUGH SHIFTING. I AM IN THE CASE MANAGEMENT GROUP AND WAITING TO HERE BACK FROM THEM. DON'T FEEL SAFE IN THE VEHICLE BUT I HAVE NO OTHER TRANSPORTATION. *TR

Engine
Filed Oct 15, 201413 milesNY

WHEN ACCELERATING FROM A STOP, BETWEEN 13-20 MPH JUST BEFORE THE TRANSMISSION SHIFTS INTO THE NEXT GEAR THE WHOLE VEHICLE SHIMMIES OR WOBBLES FOR A FEW SECONDS. IT HAPPENS EVERY TIME, WHETHER UNDER HARD OR SOFT ACCELERATION. IT IS ALSO MORE NOTICEABLE WHEN TURNING RIGHT. THE PASSENGER IS EVEN ABLE TO FEEL THE SHIMMY, SO IT DOES NOT ONLY TRANSFER THROUGH THE PEDALS OR STEERING WHEEL. AXLES HAVE BEEN REPLACED, SOFTWARE HAS BEEN UPDATED, BUT AT THIS POINT IN TIME THERE IS NO KNOWN FIX FOR THE VEHICLE. *TR

Suspension
Filed Oct 15, 2014500 milesCT

WHEN IN FIRST GEAR AND PROCEEDING INTO SECOND GEAR THE FRONT OF THE VEHICLE WOBBLES BACK AND FORTH WITH A JERKY START. PER THE DEALERSHIP AND MANUFACTURER THEY HAVE BEEN WORKING ON THIS ISSUE FOR 12 MONTHS NOW AND STILL DO NOT HAVE A FIX FOR THIS ISSUE. *TR

Vehicle Speed Control
Filed Oct 15, 2014200 milesGA

JEEP WOULD ACCELERATE IN CURVES OR GOING DOWNHILL. DRIVERS FOOT WOULD NOT EVEN BE ON THE GAS PEDAL. YOU WOULD NOT SEE THE CHANGE OF SPEED IN THE SPEEDOMETER, BUT WOULD SEE IT IN THE TACHOMETER, AND YOU COULD FEEL IT SPEED UP. THERE WERE TIMES I THOUGHT THE VEHICLE WOULD FLIP IN A CURVE OR REAR END SOMEONE. IT DOES IT MOST WHILE COLD, LIKE WHEN YOU WOULD FIRST START DRIVING FOR THE DAY. *TR

Steering
Filed Oct 14, 20142,000 milesMI

WOBBLY AND SHIMMY FRONT END ON ACCELERATION. ONLY IN 2ND GEAR FROM 1700-2000 RPMS. YOU CAN FEEL THE VIBRATION THROUGHOUT THE WHOLE CAR, MAINLY STEERING WHEEL AND SEATS. IT HAPPENS APPROX. 6 TIMES OUT OF 10 WHEN THE CAR ACCELERATES FROM A STOP. *TR

Power Train
Filed Oct 14, 20145,000 milesOH

I HAD MULTIPLE CASES OF THE CAR NOT MOVING IN THE MORNING (ENGINE IS FINE). IT FELT AS IF A CLUTCH WAS SLIPPING. THE FIRST 2 TIMES THE DEALER COULDN'T REPRODUCE THE PROBLEM. THE 3RD TIME HE REPRODUCED THE PROBLEM - AND REPLACED THE TRANSMISSION VALVE-BODY AND PERFORMED ADAPTIVE LEARNING. THIS TOOK NEARLY 2 WEEKS. A WEEK LATER - THE TRANSMISSION FAILED NEAR THE SUMMIT OF MT. WASHINGTON NH. MY WIFE WAS DRIVING AND SHE FELT THAT THE CAR HAD NO POWER - THE GEAR WAS IN MANUAL, 1ST GEAR. I TURNED THE CAR BACK DOWN AND STARTED DESCENDING. THERE SEEMED TO BE NO ENGINE BRAKING AND THE BRAKES STARTED TO SMOKE AND LOOSE GRIP. I HAD TO STOP NUMEROUS TIMES TO LET THE BRAKES COOL. THE CAR IS BACK AT THE DEALERS. THEY HAVE BEEN ABLE TO REPRODUCE THE PROBLEM - CHRYSLER ADVISED THEM TO PUT GREASE ON A CONNECTOR AND DRIVE THE CAR A BIT. IF THE PROBLEM DOESN'T REPEAT - THEY WANT TO RETURN THE CAR TO ME AS IS. CHRYSLER'S INCOMPETENCE WILL GET SOMEONE KILLED - THIS COULD HAPPEN CROSSING A RAILWAY. TURNING LEFT AT A TRAFFIC LIGHT, OR GOING DOWN A LONG DESCENT. *TR

WheelsCrash
Filed Oct 13, 20141,350 milesCO

DRIVING DOWN A SMOOTH WELL TRAVELED DIRT ROAD WHEN THE DRIVERS SIDE FRONT WHEEL FELL OFF THE CAR WITH NO NOTICE. HAD 2 SECONDS OF ODD SENSATION AND THEN THE WHEEL WAS OUTRUNNING MY CAR. FOUND 3 FAILED LUG BOLTS WITHIN 1/8TH OF A MILE. THREADS STRIPPED OUT AND HAD EXCESS METAL MATERIAL IN THEM AS WELL, NOT NO BREAKAGE OR SHORTENING OF LUGS. BRAKE ROTORS WAS LOOSE AND MOVABLE BY HAND BUT I DON'T KNOW IF THAT WAS PRIOR OR DUE IMPACT AND DRAGGING ON THE GROUND. *TR

Power Train
Filed Oct 12, 20143,197 milesNE

STARTED CAR IN GARAGE AND IN SHIFTING TO REVERSE, HEARD VERY LOUD CLUNKING NOISE AND TRANSMISSION WARNING LIGHTS ON DASH TURNED ON. PUT IN PARK, TURNED OFF VEHICLE, STARTED AGAIN AND SAME THING HAPPENED. DROVE VEHICLE TO DEALER AND CAR FELT LIKE IT WAS STUCK IN 3RD GEAR. SLOW ACCELERATION AT STOP SIGNS AND WHILE ON HIGHWAY, VEHICLE WOULD NOT SHIFT AND WAS AT 4000 RPM AT 60 MPH. SAME THING HAS HAPPENED ON 9/19/14 AND 10/6/14. DEALER UPDATED TRANSMISSION SOFTWARE ONCE AND IS WAITING FOR NEW SOFTWARE UPDATE. *TR

Exterior Lighting
Filed Oct 10, 201410,000 milesMI

I KEEP MY HEADLIGHTS ON THE AUTOMATIC SETTING AT ALL TIMES. APPROXIMATELY 4-5X'S SINCE OWNING THIS VEHICLE I HAVE GOTTEN IN AND THERE WOULD BE NO LIGHTS. THE 1ST TIME I THOUGHT IT WAS A BLOWN FUSE AND REALIZED THAT THE HEADLIGHT KNOB WAS TURNED TO THE OFF POSITION. I THOUGHT SOMEONE MUST HAVE SWITCHED IT, BUT AFTER THE 3RD TIME IT HAPPENED OVER A NUMBER OF MONTHS I CALLED THE DEALER WHO SAID THERE WAS NO WAY THAT COULD OCCUR WITHOUT SOMEONE SWITCHING IT BECAUSE THE KNOB HAS TO BE PHYSICALLY TURNED.I WOULD TEND TO AGREE WITH HIM BUT THE KNOB IS LOCATED IN A PLACE WHERE IT WOULD BE ALMOST IMPOSSIBLE TO HIT IT WITH YOUR KNEE OR OTHERWISE CHANGE IT WITHOUT KNOWING. MY HUSBAND IS THE ONLY OTHER DRIVER, AND NEITHER OF US CHANGE THE LIGHTS FROM THE AUTO SETTING. I AM ONLY LOOKING TO GET THIS ON RECORD AT THIS POINT, BUT IT IS A SAFETY HAZARD SINCE THE DASH LIGHTS UP INSIDE EVEN IF THE LIGHTS ARE OFF OUTSIDE, SO IT'S NOT READILY APPARENT THAT THE HEADLIGHTS AREN'T ON. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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