Page 51 of 53 · complaints 2,501–2,550 of 2,650

2014 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Power Train
Filed Oct 9, 20148,000 milesFL

I WAS DRIVING ON EXPRESSWAY AND VEHICLE SLOWED DOWN SERVICE TRANSMISSION LIGHT CAME ON.ALSO TRACTION CONTROL LITE ,CHECK ENGINE AND ANOTHER LIGHT CAME ON I WAS ABLE TO PULL OVER VEHICLE WOULD NOT SHIFT TO PARK.AFTER SEVERAL MINUTES I TURNED ENGINE OFF .WHEN I RESTARTED VEHICLE AND SHIFTED TO PARK THE SHIFTER GOT ROUGH AND JUMPED TO PARK.SINCE THEN THE JEEP HAS BEEN AT THE DEALER 2 MORE TIMES FOR THE SAME PROBLEM. GOT IT BACK ON 10/8/14 AND FEEL VERY UNSAFE DRIVING IT.THIS IS MY FOURTH JEEP AND I NEVER HAD A PROBLEM WITH THE OTHER ONES. *TR

Power Train
Filed Oct 8, 20142,900 milesCA

AT HIGHWAY SPEEDS, VEHICLE WOULD ROUTINELY BECOME LOCKED INTO A SINGLE GEAR AND FAIL TO SHIFT BEYOND THAT POINT UNTIL THE VEHICLE WAS TURNED OFF AND THEN RESTARTED. UPON RESTART VEHICLE WOULD TRAVEL APPROX 10-15 MILES BEFORE VEHICLE WOULD AGAIN NOT SHIFT AND HAVE TO BE TURNED OFF AND RESTARTED. THIS CYCLE REPEATED NUMEROUS TIMES AND ON SUBSEQUENT DAYS. *TR

Service BrakesCrash
Filed Oct 8, 20149,043 milesCT

PULLING INTO DRIVEWAY..AS I STEPPED ON BRAKES CAR ACCELERATED CRASHING INTO MY SISTER CAR..PUSHING IT INTO NEXT YARD.CONTINUE THRU AND TAKING DOWN PART OF OUR TENT DRAGGING CHAISE LOUNGE THROUGH BUSHES AND CRASHING INTO NEIGHBORS SHED WHICH WAS ON BLOCKS.FINALLY STOPPING. *TR

Vehicle Speed Control
Filed Oct 8, 20142,900 milesCA

WHILE DRIVING IN LIGHT TO MODERATE TRAFFIC AS WELL AS STOP AND GO TRAFFIC, VEHICLE WOULD ROUTINELY SURGE FORWARD IMMEDIATELY AFTER SLOWING AND OR BREAK WHEN FOOT WAS REMOVED FROM BRAKE PEDAL. CRUISE CONTROL HAD NOT BEEN USED OR ENGAGED AT ANYTIME. *TR

Power Train
Filed Oct 8, 2014110,000 milesMA

THIS IS A FOLLOWUP COMPLAINT TO (ODI NUMBER) 10618847 & (ODI NUMBER) 10620977. TODAY WHILE DRIVING IN TRAFFIC THE 2014 JEEP CHEROKEE I WAS DRIVING STOPPED ACCELERATING WHILE I WAS DRIVING AND DISPLAYED A SERVICE TRANSMISSION ERROR AND MESSAGE SAYING TO PUT THE VEHICLE INTO PARK. THE CHECK ENGINE LIGHT ALSO CAME ON. THE VEHICLE WAS TOWED TO A DIFFERENT DEALERSHIP THIS TIME AS THE ONE I PURCHASED FROM WAS OUT OF RANGE FOR JEEP ROADSIDE ASSIST. THIS IS CLEARLY A MAJOR PROBLEM WITH THIS VEHICLE AND JEEP HAS NOT BEEN HELPFUL GETTING IT RESOLVED THUS-FAR AS THIS IS THE THIRD TIME IT HAS OCCURRED IN AS MANY MONTHS. *TR

Engine
Filed Oct 7, 2014CA

THE VEHICLE STOPPED AND ENGINE WAS DEAD WHILE DRIVING ON THE FREEWAY. IT IS THE THIRD TIME WITHIN A MONTH, ONE WEEK AFTER THE SECOND TIME REPAIRED AT THE DEALERSHIP. *TR

Power Train
Filed Oct 7, 2014300 milesNY

THE VEHICLE WOBBLES AND SHAKES DUE TO A JERKY MOVEMENT WHEN IT SHIFT TO 2ND GEAR. IT DRIVES WITH JERK ALL THROUGHOUT 2ND GEAR TILL IT CHANGES INTO 3RD GEAR. AT FIRST I THOUGHT THE VEHICLE WAS NEW AND I SHOULD WAIT FOR BREAK IN BUT THE SAME STILL CONTINUES AND MY ODOMETER READS 1900. I FEEL LIKE IT IS SOMETHING TO DO WITH THE CLUTCH PLATES FOR 2ND GEAR. *TR

EngineFire
Filed Oct 4, 20141,583 milesNJ

CAR STALLED 6X WITH MY 4 AND 5 YEAR OLDS IN THE VEHICLE. SMOKE BILLOWS OUT OF BACK OF CAR. IGNITION COIL, SPARK PLUGS, FILTER AND OIL REPLACED. 9/2/14 CAR SHIFTING INCORRECTLY. COMPUTER SYSTEM RESET DUE TO TRANSMISSION ISSUES. CUSTOMER TOLD TO BRING BACK AFTER DRIVES 500 MILES FOR OIL CONSUMPTION TEST. 9/29/14 OIL CONSUMPTION TEST FAILED. PVC INTAKE VALVE REPLACED. DEALER TO DRIVE CAR 250 MILES AND TEST OIL CONSUMPTION AGAIN. AS OF 10/3, NO RESOLUTION. CUSTOMER HAS REQUESTED REPLACEMENT FROM MANUFACTURER. NOT APPROVED AS OF YET. *TR

Engine
Filed Oct 3, 2014CA

DRIVING AT 70 MILES PER HOUR, VEHICLE SUDDENLY STOP ACCELERATE, ALL LIGHTS CAME ON DASH, READ SERVICE TRANSMISSION. *TR

Power Train
Filed Oct 3, 20141,000 milesWV

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND VIBRATED WHEN SHIFTING BETWEEN FIRST AND SECOND GEAR. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT INDICATED THAT BOTH FRONT AXLES AND MOTOR MOUNTS WERE REPLACED. THE COMPUTER WAS ALSO UPDATED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 1,000.

Power Train
Filed Sep 30, 2014500 milesPA

TRANSMISSION SHIFTS HARD FROM 1ST TO 2ND, AND FROM 2ND TO 3RD. IT ALSO HAS A PRONOUNCED "WOBBLE AFTER IT SHIFTS FROM 1ST INTO 2ND GEAR, AND CONTINUES UNTIL IT SHIFTS HARD INTO 3RD GEAR AT ABOUT 20 MPH. AFTER A STOP WILL NOT GO INTO 1ST GEAR FOR A SECOND OR TWO, THEN ABRUPTLY SURGES FORWARD WITH MORE SPEED THAN THE AMOUNT OF ACCELERATOR YOU ARE GIVING IT. WHEN DECELERATING, THE TRANSMISSION WILL ACTUALLY GO INTO 4TH GEAR AND ADD FUEL CAUSING THE TACHOMETER TO GO UP BETWEEN 500 AND 1000 RPM. THE TRANSMISSION ALTHOUGH TOUTED AS A "9 SPEED", IS USELESS, AS IT WILL NOT GO IN EITHER AUTOMATICALLY OR MANUALLY AT ANY SPEED BELOW 75 OR 76 MPH EVEN THOUGH IT EASILY COULD AT 67 OR 68 MPH WITH SUFFICIENT RPM TO STILL MAINTAIN SPEED. THIS JEEP IS EQUIPPED WITH THE TOWING PACKAGE FROM THE FACTORY. TOWING A 17' BOAT TRAVELING OVER 300 MILES, THE CAR RAN NORMALLY ON THE WAY TO THE DESTINATION SHIFTING WHEN IT NEEDED TO AND EVEN GOING INTO 8TH GEAR A GOOD DEAL OF THE TRIP. ON THE RETURN TRIP, THE TRANSMISSION REFUSED TO SHIFT OUT OF 5TH GEAR EVEN THOUGH THE TACH WAS REGISTERING 3K TO 4K RPM EVEN WHEN GOING DOWNHILL. IT ALSO SEEMED TO BE LOSING POWER AND HAVING DIFFICULTY GOING UP SLIGHT GRADES ON THE INTERSTATE. A FEW TIMES I GOT IT INTO 7TH GEAR BY COMPLETELY LETTING UP ON THE GAS GOING DOWNHILL BUT AS SOON AS WE STARTED UP A SLIGHT GRADE IT WOULD AGAIN GO INTO 5TH AND NOT SHIFT INTO A HIGHER GEAR. WHEN I REPORTED THESE PROBLEMS TO THE DEALER, I WAS TOLD THAT THIS IS NORMAL OPERATION FOR THI

Power Train
Filed Sep 29, 20142,200 milesGA

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED AND STARTED, THE ENGINE IDLED UP AND DOWN AND CAUSED THE RPMS TO INCREASE AND DECREASE. DURING THE FAILURE, THE CHECK ENGINE AND TRANSMISSION SENSORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,200.

Power Train
Filed Sep 28, 201410,102 milesMD

WHEN DRIVING AT HIGHWAY SPEEDS (68 MPH) AND SLOWING DOWN, THE GEARS ON THE 2014 JEEP CHEROKEE DOWNSHIFTED, RESULTING IN AN INCREASE IN SPEED, DESPITE PRESSURE BEING APPLIED TO THE BRAKES. THIS OCCURS WITH THE AUTOMATIC TRANSMISSION WHEN BRAKING CHANGE GEARS FROM 4TH TO 5TH GEAR. THE SHIFT INTO 4TH GEAR IS FOLLOWED IMMEDIATELY BY A 500+ RPM INCREASE IN THE ENGINE. IF HEAVY, CONSISTENT PRESSURE IS NOT APPLIED TO THE BRAKE, THE CAR WILL ACCELERATE 1-2 MPH. IF HEAVY, CONSISTENT PRESSURE IS APPLIED TO THE BRAKE, THE CAR SHIFTS VIOLENTLY AND THE CAR "LURCHES" FORWARD DUE TO THE INCREASE IN RPM. *TR

Visibility/Wiper
Filed Sep 26, 201410,000 milesNH

WHILE PARKING IN INDOOR GARAGE THE REAR WINDOW EXPLODED OUTWARD LEAVING A LARGE AREA OF GLASS SHARDS. THE FORCE OF THE EXPLOSION WAS SO GREAT THAT IT DISLODGED THE WIPER BLADE MOTOR FROM ITS BRACKET. LUCKILY, NO ONE WAS STANDING THERE. HOWEVER, IF SOMEONE WAS THERE THEY WOULD HAVE SUFFERED MULTIPLE SEVERE LACERATIONS! *TR

Steering
Filed Sep 26, 20149,735 milesOH

THIS JEEP STILL INTERMITTENTLY EXPERIENCES THE SENSATION OF WHEEL WOBBLE WHEN SHIFTING BETWEEN 1ST & 2ND GEAR. THE DEALER IS SAYING VEHICLE PERFORMS AS INTENDED. ?? I EXPERIENCE THIS PERIODICALLY WHILE DRIVING BUT NOT EVERY TIME. THIS IS TROUBLESOME & WORRIES ME EVERY DAY WHILE DRIVING THIS VEHICLE. *TR

Suspension
Filed Sep 26, 2014100 milesMI

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE FRONT END OF THE VEHICLE EXPERIENCED SEVERE VIBRATIONS AND ONCE THE SPEED REACHED APPROXIMATELY 20 MPH, THE FAILURE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

Steering
Filed Sep 25, 2014200 milesCT

VEHICLE WOBBLES/SHAKES/VIBRATES UPON ACCELERATION FROM A STOP - NOW IS DOING IT INTERMITTENTLY AT OTHER SPEEDS - FIRST REPAIR ON 7/22/14 "INSTALL SOP FRONT AXLE ASSEMBLIES & DRIVE 300 MILES TO COMPLETELY BREAK IN A HALF SHAFT" - AFTER THE 300 MILES AND NO CHANGE TO THE PROBLEM - SECOND REPAIR 8/18/14 "INSTALL SOP REAR MOTOR MOUNT, ALIGN ENGINE WITH 2 OTHER SIDE MOUNTS - DRIVING IT OFF THE LOT AFTER THIS REPAIR DID NOT FIX THE PROBLEM - AT THIS TIME CHRYSLER HAS NO FIX FOR THE PROBLEM - I NO LONGER FEEL SAFE DRIVING THIS VEHICLE AND HAVE RECEIVED NO SUBSTANTIVE INFORMATION THAT IT IS SAFE TO DRIVE - AS A MATTER OF FACT I'M HAVING TROUBLE GETTING AN UPDATE FROM CHRYSLER OTHER THAN THEY NO THERE IS A PROBLEM AND THEY ARE WORKING ON IT.

Wheels
Filed Sep 24, 2014950 milesKY

I PURCHASED JEEP NEW ON 12/31/2013, WITHIN A FEW WEEKS I NOTICED WHEN I TURNED THE WHEELS TO THE RIGHT THAT THE VEHICLE WAS SHAKING, WITHIN A FEW WEEKS WHEN I TURNED TO THE LEFT THE SHAKING WAS HAPPENING, THEN I NOTICED UPON TAKE OFF THE FRONT END OF THE VEHICLE FELT LIKE THE WHEELS WERE SHAKING OR WOBBLING. I COMPLAINED TO THE DEALERSHIP AND FINALLY GOT IT IN TO BE LOOKED AT IN JUNE, THEY TOLD ME THE FRONT AXLES NEEDED TO BE REPLACED WHICH WAS DONE ON JULY 9TH (I THINK THAT IS THE RIGHT DATE), WITHIN TWO WEEKS IT STARTED THE SAME THING AGAIN, I TOOK THE VEHICLE BACK TO THE DEALERSHIP LAST WEEK AND WAS TOLD THAT THE FRONT AXLES WERE THE PROBLEM AND THAT THEY WOULD REPLACE THEM. I JUST GOT BACK FROM HAVING THE FRONT AXELS REPLACED FOR THE SECOND TIME AND THIS JEEP IS NOT EVEN A YEAR OLD. I AM VERY CONCERNED FOR THE SAFETY OF MYSELF AND ANY PASSENGER THAT I MAY CARRY WITH ME. I BOUGHT THIS VEHICLE NEW SO THAT I WOULD NOT HAVE THIS CONCERN AS MY TWO CHILDREN LIVE STATES AWAY FROM ME AND MY HUSBAND PASSED AWAY IN NOVEMBER 2013, I AM TOTALLY RESPONSIBLE FORGETTING MYSELF TO AND FROM WORK AND VISITING MY CHILDREN. PLEASE LET ME KNOW IF THIS IS COMMON FOR THIS VEHICLE AND IF I NEED TO HAVE THESE FEARS FOR MY SAFETY. THANK YOU *TR

Engine
Filed Sep 24, 2014600 milesMI

I WAS DRIVING ON THE EXPRESSWAY DOING 60MPH. I MERGED INTO LEFT LANE AND BEGAN TO ACCELERATE TO SPEED LIMIT. REACHED 65MPH AND TRANSMISSION STALLED AND THREW MY VEHICLE INTO NEUTRAL. I HAD TO PULL OVER ONTO THE SHOULDER TO TURN OFF VEHICLE AND RESTART. CHECK ENGINE LIGHT REMAINED ON AS WELL AS MESSAGE TO CHECK TRANSMISSION. AFTER RETURNING IT TO THE DEALERSHIP TWICE, THE SAME THING HAPPENED AGAIN ON 9/22/14 WITH MILEAGE AT 1195. *TR

Power Train
Filed Sep 24, 20142,130 milesMO

WHEN SLOWING DOWN FROM ANY SPEED FOOT OFF GAS PEDAL VEHICLE SUDDENLY ACCELERATES. HAPPENS AT VARIOUS SPEEDS. EVEN PUT TRANSMISSION IN NEUTRAL COMING TO STOP AND IT STILL ACCELERATES ON ITS OWN. AT EVERY STOP AND CORNER JUST TAKES OFF. YESTERDAY ALMOST HIT THE CAR IN FRONT OF ME. I WAS STOPPED AND THE JEEP DECIDED TO ACCELERATE. HAD IT AT DEALER ON 9/12/14 FOR SERVICE. JEEP DID TRANNY UPDATE BUT DID NOTHING. HEAD OF SERVICE DEPARTMENT SAID I JUST NEEDED TO DRIVE IT TO WORK ITSELF OUT. I THOUGHT HE WAS JOKING BUT HE WAS ACTUALLY SERIOUS! GOING TO TAKE JEEP BACK TO DEALER BEFORE IT KILLS ME ( NOT JOKING).GETTING WORSE ALL THE TIME. *TR

Steering
Filed Sep 23, 20141,300 milesTX

TRAVELING TO WORK TOUCHED THE COMMAND BUTTON ON THE STEERING WHEEL AT THAT VERY MOMENT THE RADIO, SCREEN, BLUETOOTH, UCONNECT SYSTEM LOST POWER. THE RADIO SHUT OFF AND THE CENTER SCREEN THAT CONTROLS MANY SAFETY FEATURES OF THE CAR WENT BLANK AND WOULD NOT COME BACK ON. I HAD TO CALL THE DEALERSHIP AND THEY TOOK IT IN IMMEDIATELY TO RESOLVE THE ISSUES. I HAVE HAD THE CAR TWO MONTHS PUT ABOUT 1,200 MILES ON THE CAR AND IT HAS BEEN BACK AT JEEP SEVERAL TIMES WITH ISSUES/RECALLS. *TR

Engine
Filed Sep 23, 201410,100 milesCA

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THERE WAS AN ABNORMAL NOISE AND THE VEHICLE SHOOK. THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,100.

Power Train
Filed Sep 22, 20142,000 milesFL

WHILE TRAVELING AT NORMAL SPEED IN SNOW MODE. THE CAR STARTED TO SHAKE A LITTLE AND WAS MAKING GRINDING NOISES. I DROVE ABOUT TEN MILES TO MY HOST AND MADE AN APPOINTMENT. WHEN I DROVE THE JEEP TO THE DEALER THE PROBLEM GOT DO BAD I THOUGHT IT WAS GOING TO BREAK DOWN. I DROPPED IT OFF AND LATER FOUND OUT IT WAS THE POWER TRANSFER UNIT. THE PART IS ON BACK ORDER AND I AM TOLD I WON'T GET MY JEEP BACK FOR THREE WEEKS. I HAVE ONLY HAD IT FOR TWO WEEKS. *TR

Power Train
Filed Sep 21, 20141,800 milesNC

TRANSMISSION FAILURE 3 TIMES IN THE FIRST 3000 MILES. FIRST FAILURE WAS WHILE STATIONARY. SECOND WAS AT APPROX 30MPH AND 3RD AT APPROX 65MPH. FAILURE IS UNPREDICTABLE AND CAUSES IMMEDIATE DROP IN SPEED WHICH COULD RESULT IN AN ACCIDENT. CAR WAS 'FIXED' BY JEEP DEALER EACH TIME, CAR FAILED IN SAME MANNER ALL 3 TIMES. *TR

Electrical System
Filed Sep 20, 2014986 milesOR

WAS STOPPED AT A RED LIGHT IN AN INTERSECTION WHEN MY INSTRUMENT CLUSTER/SCREEN LIT UP WITH THE FOLLOWING: CEL ON ABS/BRAKE LIGHTS ON SERVICE PARKING BRAKE ON 4X4 SYSTEM DISABLED ODOMETER FLASHING UPON ALL THOSE MESSAGES/LIGHTS COMING ON WE LOST ALL POWER STEERING CONTROL TO THE VEHICLE. SPEEDOMETER WAS NOT FUNCTIONING WHILE ATTEMPTING TO MOVE THE VEHICLE OUT OF THE INTERACTION INTO A NEARBY PARKING LOT. ONCE SAFELY PARKED IN THE PARKING LOT WE TURNED OFF THE CAR AND TURNED IT BACK ON AGAIN TO THE SAME MESSAGES/LIGHTS TURNING ON. WE REGAINED POWER STEERING AFTER WE TURNED IT OFF AND BACK ON BUT ALL OTHER ISSUES PERSISTED. CALLED FOR A TOW BACK TO THE DEALERSHIP. CHRYSLER CLAIMED IT WAS A BAD ABS MODULE. I AM FILING A SAFETY COMPLAINT FOR POOR ELECTRICAL DESIGN IF AN ABS MODULE HAS THE ABILITY TO BRING DOWN THE ENTIRE COMPUTER SYSTEM IN THE 2014 CHEROKEE THIS CAN POSE A SERIOUS HAZARD TO ALL VEHICLE OPERATORS. *TR

Engine
Filed Sep 16, 201412,800 milesMI

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,800. UPDATED 2/9/15*CN

Visibility/Wiper
Filed Sep 16, 20141 milesMA

NOTICED SMEARING ON WINDSHIELD ON TEST DRIVE, WAS TOLD IT WAS FOG ON INSIDE AN SURE IS NOT, CAR IN SERVICE AFTER RAIN STORM AN I WAS BLINDED BY ON CAR BECAUSE HARD TO SEE. AFTER SEVERAL TIMES TO GET THIS SOLVED IT SEEMS THAT ALL JEEPS DO THIS ACCORDING TO THE SERVICE MANAGER, WOW THAT'S ONE BIG SAFETY PROBLEM, I TRIED TO GET THEM TO DO SEVERAL THINGS, ! CHANGE WIPER BLADES FINALLY THEY DID, 2 CHANGE WIPER FLUID, THEY JUST ADDED MORE TO IT. 3 I ASKED CHANGE WINDSHIELD THEY WONT UNLESS APPROVED BY CHRYSLER . ITS THE OLE RUN AROUND. *TR

Engine
Filed Sep 16, 20143,908 milesCA

THIS EXACT SCENARIO HAPPENED 4 TIMES BETWEEN 6/5/14-9/16/14. -- I WAS DRIVING ABOUT 40 MPH ON THE WAY TO WORK. ALL OF A SUDDEN MY CAR MADE A CHIME SOUND (AS IF A DOOR WAS OPENED) AND MY CAR STARTED SLOWING DOWN, AS IF I TOOK MY FOOT OFF THE GAS. MY DASH HAD MANY LIGHTS COME ON (PRETTY MUCH ALL OF THE SENSOR LIGHTS) AND IT SAID "SERVICE PARK BREAK" AND "SERVICE TRANSMISSION" MY CHECK ENGINE LIGHT WAS ON AS WELL. I CAN ASSURE YOU MY PARK BREAK WAS NOT ON! I COASTED TO THE SIDE OF THE ROAD SINCE PRESSING ON THE GAS WAS NOT HELPING ME MOVE FORWARD. MY CAR NEVER ACTUALLY SHUT OFF ON IT'S OWN, IT JUST LOST POWER, AS IF IT WAS IN NEUTRAL. I SHUT OFF THE ENGINE, LET IT SIT A MINUTE AND STARTED IT UP AGAIN. THE SAME LIGHTS WERE ON AND IT SAID SERVICE TRANSMISSION. I PUT THE CAR IN DRIVE AND HEARD A CLUNKING SOUND. THE "D" IN THE SHIFTER WAS ALSO BLINKING. I SHUT THE CAR OFF AGAIN AND LET IT SIT A LITTLE LONGER. I TRIED IT AGAIN AND WHEN I PUT IT IN DRIVE THERE WAS NO CLUNKING SOUND BUT WHEN I TOOK MY FOOT OFF THE BREAK I STARTED TO ROLL BACKWARDS AS IF I WAS IN NEUTRAL. I LIVE IN A RURAL AREA SO ALL OF THIS WAS OCCURRING ON A 2 LANE ROAD WITH LITTLE TO NO SHOULDER AT 7:15AM, SO THE TRAFFIC WAS AT ITS HEAVIEST. IT WAS VERY SCARY BECAUSE I HAD NO WARNING AND NEITHER DID THE CARS BEHIND ME. MY CAR LITERALLY JUST STARTED TO SLOW OUT OF NO WHERE. I WAS ALMOST REAR ENDED TWICE BECAUSE OF THIS. I THEN DECIDED TO HAVE IT TOWED TO THE DEALER. THE ONLY DIFFERENCE THAT HAPPENED WITH THE OTHER 3

Engine
Filed Sep 16, 20145,800 milesIL

SIMILAR TO WHAT OCCURRED WITH THE OTHER POSTS, ON SATURDAY MY CAR STALLED WHILE AT A STOP SIGN. DISABLED, THE ENGINE LIGHT AND THE SERVICE TRANSMISSION INDICATOR CAME ON THE DASHBOARD. FOLLOWING THE ADVICE OF SOME HELPFUL GENTLEMEN, I WAS ABLE TO GET THE CAR HOME. ON SUNDAY, I TOOK THE CAR TO THE DEALER AND THE DIAGNOSTIC TEST REPORTEDLY STATED IT WAS THE TRANSMISSION AND THEN A SUBSEQUENT CALL IDENTIFIED THE ISSUE AS AN ELECTRICAL ISSUE. I PICKED THE REPAIRED CAR UP AS DIRECTED AND THEN THE CAR STALLED. I WAS ALMOST REAR-ENDED AS THE CAR WAS DISABLED WITH THE HAZARD LIGHTS. I MANAGED TO COAST THE CAR INTO A PARKING LOT BY USING THE ADVICE OF THE GENTLEMEN AND THEN CALLED THE DEALER, THIS IS THE SECOND TIME THE CAR ABRUPTLY STALLED. THIS TIME IT WOULD NOT START FOR ME TO PULL INTO A PARKING SPACE. I WAS ASKED TO DRIVE THE CAR BACK TO THE DEALER, I REFUSED. AFTER SPEAKING TO THE GENERAL MANAGER OF SALES, THE DEALER SENT TWO PEOPLE TO BRING THE CAR BACK AND THE PERSON DRIVING MY CAR STATED IT STALLED TWICE BUT HE KNEW HOW TO GET THE CAR GOING. MONDAY I MISSED WORKED, TUESDAY THEY PROVIDED A RENTAL, TODAY I PICKED UP THE CAR, AND TONIGHT I AM IN A DEALER'S RENTAL THAT WILL NEED TO BE EXCHANGED FOR ANOTHER RENTAL TOMORROW. THIS HAS BEEN A TAXING EXPERIENCE THAT IS NOT EXPECTED FOR A CAR THAT WAS PURCHASED NEW AT THE END OF APRIL. THIS IS MY SECOND JEEP BUT FROM WHAT I AM READING, THERE IS SOMETHING WRONG WITH THIS CAR THAT NEEDS IMMEDIATE ATTENTION. *TR

Power Train
Filed Sep 15, 201412,890 milesGA

I WAS DRIVING ON A LOW TRAFFIC ROAD GOING APPROXIMATELY 30 MPH WHEN THE PARKING BRAKE ERROR WARNING LIGHT APPEARED ON THE DASH HUD AND THE GEAR SELECTOR D WAS FLASHING. ANOTHER WARNING APPEARED IN THE HUD THAT STATED "SERVICE TRANSMISSION", AS WELL AS THE CHECK ENGINE LIGHT AND STABILITY CONTROL WARNING LIGHT. AS THIS BEGAN I WAS ON A SLIGHT INCLINE AND BEGAN DRIFTING BACKWARD, LEADING ME TO BELIEVE THE ENGINE HAD DIED BUT I COULD STILL HEAR IT WAS ON SO I APPLIED MORE PRESSURE TO THE GAS PEDAL BUT COULDN'T MOVE FORWARD. I TURNED THE ENGINE OFF AND AS I TURNED THE CAR BACK ON, ANOTHER WARNING APPEARED STATING THAT I SHOULD PUT IT IN PARK BEFORE ATTEMPTING TO SHIFT (I WAS IN PARK AT THE TIME) SO I WENT AHEAD AND SHIFTED TO DRIVE BUT THE ENTIRE CAR JERKED AND MADE A VERY LOUD THUD THAT SOUNDED AS IF I WAS SHIFTING INTO ANOTHER GEAR WHILE FLOORING THE GAS PEDAL. WHEN I FINALLY WAS ABLE TO GO FORWARD, I COULD BARELY MOVE EVEN THOUGH I WAS APPLYING FULL THROTTLE AND THE RPMS WERE REDLINED. I COULDN'T GO ANY FASTER THAN 15 MPH FOR THE REMAINDER OF MY TRIP (I ONLY HAD A MILE TO GO SINCE I WAS ALMOST HOME) AND THE RPMS STAYED REDLINED FOR ABOUT HALF THAT TIME BUT I WAS NEVER ABLE TO ACCELERATE OVER THAT 15 MPH FOR THE DURATION OF THE TRIP. WHEN I GOT TO MY DRIVEWAY, I PUT IT IN PARK AGAIN AND OPENED THE HOOD AND THE ENGINE WAS IDLING MUCH LOUDER THAN USUAL. *TR

Power Train
Filed Sep 12, 201450 milesCA

WHILE INCREASING VEHICLE TO HIGHWAY SPEED AND ATTEMPTING TO MERGE ONTO THE FREEWAY AT A SAFE 'HIGHWAY SPEED' THE VEHICLE SUDDENLY "POPPED" INTO NEUTRAL. I PLACED THE VEHICLE INTO NEUTRAL MANUALLY THEN, BACK INTO A DRIVE GEAR TO CONTINUE. MOST COMMON OCCURENCES WITH THIS VEHICLE ARE THAT, IT WILL NOT 'UPSHIFT' PROPERLY AND, IT WILL HOLD ON TO THE LOWER GEAR FAR TOO LONG BEFORE SHIFTING TO THE NEXT GEAR. THIS PROBLEM ALSO PREVENTS THIS VEHICLE FROM DOING "ANY KIND OF COASTING", I ALWAYS HAVE TO HAVE MY FOOT ON THE GAS TO MAKE THE VEHICLE GO FORWARD, EVEN ON A GENTLE DOWNHILL INCLINE. SOME (MOST) OF THE TIME THE TRANSMISSION WILL NOT SHIFT UNLESS THE ENGINE REVS TO ABOUT 5,000 RPM. THIS VEHICLE HAS YET TO REACH IT'S EPA EST MILEAGE OF 27 MPG, HIGHWAY OR STREET. MY AVERAGE MPG IS 13 MPG EVEN THOUGH I AM A CONSERVATIVE DRIVER. I PURCHASED THIS VEHICLE BRAND NEW FOR MY DAUGHTER WHO HAS YET TO DRIVE IT CONSISTENTLY DO TO IT'S SAFETY ISSUES. THE 'CHECK ENGINE LIGHT' HAS BEEN ON DUE TO THE TRANSMISSION PROBLEMS AND THE DEALER HAS HAD THE VEHICLE FOR 50% OF THE TIME SINCE I PURCHASED THIS VEHICLE. I HAVE YET TO SEE THIS VEHICLE GO INTO THE 8TH OR, 9TH GEAR. THIS VEHICLE HAD 229 MILES WHEN IT WAS RETURNED TO THE DEALER FOR SERVICE AFTER OWNING IT FOR 10 DAYS. I PURCHASED IT ON 8/22/14. *TR

Steering
Filed Sep 10, 20142,000 milesOH

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE FRONT DRIVER'S SIDE WHEEL WAS WOBBLING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

Engine
Filed Sep 8, 2014250 milesPA

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE WOBBLED DURING ACCELERATION, AS IF THE ENGINE WERE UNSTABLE. THE DEALER STATED THAT THE TIRES NEEDED TO BE ALIGNED AND THE TIRE PRESSURE NEEDED TO BE CHECKED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 250. UPDATED 10/22/2014*LJ UPDATED 4/2/2015 *JS

Service Brakes
Filed Sep 5, 2014FL

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes
Filed Sep 5, 2014NY

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V392000 (SERVICE BRAKES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Sep 5, 201440 milesMA

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE AT A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO RESPOND BEFORE SUDDENLY SURGING FORWARD. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT OPERATE IN REVERSE OR DRIVE. THE VEHICLE WAS RESTARTED BUT FAILED TO ACCELERATE OVER 5 MPH. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE IN THE RAIN THE WINDSHIELD DEFROSTER WAS TURNED ON BUT THE FOG ON THE WINDSHIELD WOULD NOT EVAPORATE. THE CONTACT ATTEMPTED TO WIPE THE WINDSHIELD USING A CLOTH ON BOTH THE INSIDE AND THE OUTSIDE OF THE VEHICLE BUT THE FOG COULD NOT BE REMOVED. THE FAILURE WAS NOT DIAGNOSE OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40.

Service Brakes
Filed Sep 4, 2014CA

I RECEIVED A RECALL NOTICE FOR A BRAKE BOOSTER IN MAY OF THIS YEAR. I CONTACT MY DEALER AT CHAMPION DODGE, 9655 FIRESTONE BLVD, DOWNEY, CA 90241, (562) 231-3500 AND WAS TOLD THAT I SHOULD CALL BACK AT THE END OF JUNE BECAUSE THEY DID NOT HAVE ANY BRAKE BOOSTER IN. IT WAS STATED THAT JEEP WAS SLOW IN SENDING OUT THE PARTS AND SO THEY DIDN'T HAVE A TIME FRAME AS TO WHEN THEY WOULD GET THE PART. I WAS ALSO TOLD THAT NO OTHER DEALER WOULD HAVE THE PART BECAUSE IT WAS THE SAME SITUATION FOR ALL DEALERS. AT THE END OF JUNE I CONTACTED THE COMPANY AGAIN AND WAS TOLD THAT I NEEDED TO HAVE MY CAR BROUGHT IN FIRST. THIS WAS NOT TOLD TO ME ORIGINALLY AND SO MORE TIME WAS WASTED AS I NEEDED TO TAKE THE CAR IN FOR THEM TO DETERMINE THAT IT WAS IN FACT THE BRAKE BOOSTER. I TOOK MY CAR IN THAT WEEK AND WAS TOLD THAT IT WAS THE BRAKE BOOSTER AND MY NAME WOULD BE PUT ON A LIST. IN JULY I CALLED AND ASKED ABOUT THE BRAKE BOOSTER SHIPMENT AND WAS TOLD THAT THEY HAD A LONG LIST AND DIDN'T SEE MY NAME ON THE LIST. SO NOW I AM STILL WAITING. I RECEIVED ANOTHER RECALL NOTICE NOW FOR THE SUN VISOR VANITY LAMP. SINCE HAVING THIS CAR I HAVE RECEIVED 3 RECALLS WHICH I HAVE NEVER HAD BEFORE WITH ANY OTHER CAR I HAVE EVER OWNED. I WILL NOT BE BUYING A JEEP AGAIN. PLEASE ASSIST ME IN EITHER CANCELING OUT THIS LEASE OR HAVING THESE RECALLS FIXED. I HAVE ALSO ALREADY EXPERIENCED THE BRAKES BEING PUT ON BY ITSELF WHILE DRIVING MY VEHICLE AND IT FLASHES "BRAKE" ON THE DASHBOARD. THANK YOU. *TR

Fuel/Propulsion System
Filed Sep 3, 20142,000 milesAL

WHEN STARTING VEHICLE FROM A STOP (NOT INITIAL START UP), THE JEEP HAS A TENANCY TO LOOSE POWER AND BECOMES UNRESPONSIVE FROM THE GAS PEDDLE. WHEN THIS HAPPENS, I HAVE TO JUST LET OFF THE GAS AND THEN GIVE IT 2-3 SECONDS BEFORE BEING ABLE TO HAVE ACCELERATION POWER. NEEDLESS TO SAY, I HAVE TO GIVE MUCH MORE ROOM WHEN TURNING. ALONG WITH THIS ISSUE, I HAVE A ISSUE WITH POWER WHEN DRIVING (AGAIN AFTER STOPPING, NEVER INITIAL START AND DRIVE) WHERE THE ENGINE REVS HIGH, EVEN WHEN I LET OFF THE GAS, AND IT DOES NOT INCREASE SPEED, AND LOOSES SPEED AND POWER. I DO THE SAME THING WHERE I LET OFF THE GAS FOR A FEW SECONDS TILL THE RPM DROPS AND THEN CAN RESUME DRIVING AGAIN. *TR

Service Brakes
Filed Sep 3, 20145,000 milesVA

WE RECEIVED A SAFETY RECALL NOTICE (P14/NHTSA 14V-154) FROM CHRYSLER SEVERAL MONTHS AGO AND HAVE BEEN UNABLE TO SCHEDULE AN APPOINTMENT WITH OUR DEALER FOR NECESSARY REPAIRS. THE DEALER INFORMS US THAT SPARE PARTS ARRIVE SPORADICALLY AND IN SMALL QUANTITIES. I HAVE SPOKEN WITH CHRYSLER'S RECALL ASSISTANCE CENTER ABOUT THEIR TEPID RESPONSE TO THE SAFETY ISSUE AND THEIR NEED TO DRAMATICALLY INCREASE ALLOCATIONS WITH APPROACHING COLD WEATHER. THEIR REPRESENTATIVE WOULD PROVIDE NO ASSURANCES THAT PRODUCTION WOULD BE INCREASED TO MEET DEMAND. I AM ROUGHLY #210 ON THE LIST FOR REPAIRS AT MY DEALERSHIP. ACCORDINGLY I AM REGISTERING A COMPLAINT ABOUT CHRYSLER'S POOR RESPONSE TO THIS SAFETY ISSUE. *TR

Service Brakes
Filed Sep 3, 2014IL

THERE IS A RECALL ON THIS VEHICLE THAT SHOWS ON YOUR WEBSITE WAS DATED 5/14/14. I WAS NOT NOTIFIED BY CHRYSLER UNTIL JULY 2014 OF THE RECALL. I TOOK IT INTO THE DEALER AS IT INDICATES THERE IS A BRAKE BOOSTER SAFETY ISSUE. THE DEALER ORDERED PARTS JULY 30, 2014 AND AS OF TODAY ARE SAYING THEY STILL CANNOT GET PARTS FROM CHRYSLER AND THEY DON'T HAVE ANY ETA ON WHEN THEY WILL HAVE THE PARTS. THE DEALER REFUSES TO TELL ME IF THE VEHICLE IS SAFE TO DRIVE WHILE WAITING ON THIS FIX. THE RECALL NUMBER IS P14/NHTSA 14V-154. *TR

Suspension
Filed Sep 3, 2014NE

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE 4X4. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V392000 (SUSPENSION). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCE THE FAILURE.

Power Train
Filed Sep 3, 20147,095 milesMI

TOOK CAR IN APRIL FOR STEERING WHEEL NOISE, AND THERE WAS A SLIGHT WOBBLE THEN WHEN COMING OUT OF A TURN THEN. THIS BECAME MORE NOTICEABLE AS THE VEHICLE WAS DRIVEN. TOOK IT TO ANOTHER DEALERSHIP THE WEEK OF JULY 21, 2014. AT THAT TIME NEW FRONT AXLES WERE ORDERED. TOOK THE VEHICLE IN ON AUGUST 14, 2014 FOR REPLACEMENT OF FRONT AXLES. AFTER REPLACEMENT THE CONCERN WAS WORSE. THEY REMOVED AXLES FROM A LOT VEHICLE AND SWAPPED OUT. THE CONCERN(WOBBLE) IS STILL THERE. IN FACT IT PRETTY MUCH HAPPENS ALL THE TIME NOW WHEN COMING OUT OF A TURN. A STAR CASE WAS OPENED WITH CHRYSLER. RECEIVED A CALL TODAY,(SEPTEMBER 4,2014) FROM THE SERVICE MANAGER AND I WAS TOLD THAT CHRYSLER ENGINEERS WERE WORKING ON A FIX FOR THIS PROBLEM, BUT NOT TO EXPECT A FIX/REPAIR FOR THIS FOR 3-4 MONTHS AND THAT THEY DID NOT THINK THERE WAS A SAFETY ISSUE AND THAT IT WAS SAFE TO DRIVE VEHICLE. HOW CAN THEY BE SURE THAT THIS IS NOT A SAFETY ISSUE IF THEY DON'T KNOW WHAT IS CAUSING THE PROBLEM AND DO NOT HAVE A SOLUTION FOR THIS. THIS IS A FULL TIME ALL WHEEL DRIVE VEHICLE AND IF THE WHEELS ARE NOT IN SYNC HOW DO WE KNOW THIS WILL NOT BE A PROBLEM WHEN WE ARE ON SNOW COVERED/SLIPPERY ROADS. BECAUSE VEHICLE WAS PURCHASED IN MARCH 2014, IT HAS NOT BEEN DRIVEN ON SNOW COVERED/SLIPPERY ROADS. *TR

Service Brakes
Filed Sep 2, 2014PA

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER WAS UNABLE TO REPAIR THE VEHICLE FOR FOUR MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/23/14*CN THE CONSUMER STATED THE REPAIRS WERE COMPLETED ON 9/15/14. UPDATED 4/13/2015 *JS

Fuel/Propulsion System
Filed Sep 2, 2014350 milesIN

WHEN STARTING FROM A COLD START THE ENGINE AND/OR TRANSMISSION JERKS MULTIPLE TIMES FOR THE FIRST MINUTE DURING DRIVING. AFTER THE FIRST STOP, THE CAR SETTLES DOWN AND DOES NOT SEEM TO DO IT AGAIN. *TR

Fuel/Propulsion System
Filed Sep 2, 20142,000 milesIN

ON OCCAISION WHEN ACCELERATING THE CAR SEEMS TO BE IN LIMBO, NOT ACCELERATING AND LOSING SPEED SLIGHTLY. *TR

Suspension
Filed Sep 2, 201422,000 milesCO

WHEN ACCELERATING FROM 5 TO 10 MPH THERE IS A SHAKE IN THE FRONT END OF THE CAR, AFTER SPEEDING UP IT SEEMS TO DISAPPEAR. I HAVE FOUND SEVERAL LINKS WHERE PEOPLE ARE HAVING THE SAME ISSUE. *TR

Suspension
Filed Aug 26, 20141,309 milesMI

FRONT END AXLE BOOT LEAK AND SUBSEQUENT SHAKE/VIBRATION IN FRONT END ON ACCELERATION AND RIGHT TURNS MOSTLY. WENT INTO "LIMP MODE" UPON DRIVING DURING LOW SPEEDS ON MORE THAN ONE OCCASION WITH CHECK ENGINE AND SERVICE TRANSMISSION LIGHTS COMING ON. NO GOOD COMPUTER HISTORY STORED IN ENGINE COMPUTER TO DETERMINE PROBLEM EVEN HAPPENED. SHAKE HAS CONTINUED EVEN WITH REPLACEMENT OF BOTH FRONT AXLES. LIMP MODE AND WARNING LIGHTS HAVEN'T HAPPENED SINCE TRANSMISSION WIRING HARNESS AND TRANSMISSION COMPUTER WERE REPLACED . HAS BEEN SERVICED BY TWO LOCAL DEALERSHIPS FOR OVER A MONTH AND HAVE HAD CUSTOMER SERVICE CONTACT WITH CHRYSLER/JEEP CUSTOMER SERVICE ABOUT ISSUES SINCE TRANSMISSION PROBLEMS. ENGAGED IN LEMON LAW ACTION BECAUSE PURCHASE DEALER HAS STATED ON MORE THAN ONE OCCASION THAT THE SHAKE IS A CHARACTERISTIC OF THE 2014 MODEL OF JEEP CHEROKEE, "ALL OF THEM HAVE IT ON THEIR LOT" SO THERE IS NOTHING TO FIX. I JUST DON'T WANT THIS TO BE A LARGER ISSUE WITH MORE VEHICLES INVOLVED SO I AM REPORTING MY PROBLEMS. *TR

Engine
Filed Aug 26, 2014800 milesNJ

WHEN YOU STEP ON THE ACCELERATOR FROM 0MPH THE CAR STUTTERS AND SHAKES FOR A FEW MPH UNTIL YOU GET TO ABOUT 15-20MPH AND THEN IT DRIVES LIKE NORMAL. *TR

Power Train
Filed Aug 26, 20148,500 milesCO

I WAS DRIVING WITH MY TWO YOUNG CHILDREN THROUGH TOWN. WE WERE TURNING LEFT ON A BUSY CITY STREET WHEN MY VEHICLE WOULD NOT ACCELERATE AND WAS ONLY ABLE TO CREEP THROUGH THE INTERSECTION AT LESS THAN 5 MPH. WE WERE NEARLY T-BONED ON THE SIDE WHERE MY 4 YR OLD CHILD WAS SEATED. THE SERVICE TRANSMISSION MESSAGE LIGHT CAME ON AND CAR BECAME INOPERABLE! IT HAD TO BE TOWED TO THE DEALERSHIP. DEALERSHIP HAD TO COMPLETELY REPLACE TRANSMISSION. THEY OUTRIGHT LIED AND DENIED ANY KNOWLEDGE OF TRANSMISSION ISSUES WITH THIS VEHICLE. IN CONJUNCTION, THEY COULD AND DID NOT ANSWER ANY QUESTIONS REGARDING THE NEW TRANSMISSION AND IF IT WAS ANY DIFFERENT THAN THE ONE THAT FAILED. TO TOP IT OFF MY CAR WAS RETURNED TO ME WITH SEVERAL NEW SCRATCHES, AN EXTRA PART LEFT UNDER THE HOOD, AND A BROKEN HOOD LATCH. I DROVE THE VEHICLE HOME ON A HIGHWAY IN THIS CONDITION AND THANK GOODNESS THE HOOD DID NOT FLY OPEN. THIS ISSUE WITH THE TRANSMISSION IS DEADLY! SOMEONE WILL BE SERIOUSLY HURT OR KILLED BECAUSE OF THIS DEFECT! PLEASE DO NOT PURCHASE THIS CAR. *TR

Service Brakes
Filed Aug 24, 201419,351 milesNC

WENT IN TO STATELINE FOR A BRAKE BOOSTER RECALL AFTER RECEIVING A LETTER STATING THE PART WAS IN. AFTER SITTING FOR AN HOUR, I WAS THEN TOLD I DID NOT HAVE A PART THERE AND I WOULD HAVE TO WAIT FOR A LETTER. ANOTHER WORDS THE DEALERSHIP GAVE MY PART AWAY AND A 2ND LETTER HAS NEVER COME IN THE MAIL. THE BRAKE BOOSTER HAS NEVER BEEN FIXED. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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