2014 Jeep Cherokee complaints

THE ODOMETER SCREEN POPPED UP SEVERAL MESSAGES: ACC/FCW UNAVAILABLE SERVICE REQUIRED; THEN A RED BATTERY IMAGE AND LOW VOLTAGE MESSAGE; AND THE TRANSMISSION WAS LOCKED IN D3. AFTER TURNING IT OFF FOR 30 MINUTES IT SELF CORRECTED BUT A SMALL RED BATTERY ICON REMAINED LIT ON THE ODOMETER SCREEN. *TR

PICKED VEHICLE UP FROM DEALER - THEY MADE SURE BATTERY WAS FULLY CHARGED AND SUGGESTED IT BE DRIVEN BEFORE TAKING HOME. ON THE INTERSTATE AT 65-75 MPH ACTIVATED THE ADAPTIVE CRUISE CONTROL. IT SHUT ITSELF OFF IN APPROXIMATELY 10 SECONDS. THEN A MESSAGE ON THE ODOMETER: ACC / FCW UNAVAILABLE SERVICE REQUIRED; MESSAGE LOW VOLTAGE; RADIO SCREEN WENT BLANK THEN CAME BACK ON. A SMALL RED BATTERY ICON REMAINED LIT ON THE ODOMETER SCREEN. *TR

WHILE DRIVING THE ODOMETER MESSAGES STARTED POPPING UP AND AN ALERT CHIMED FOR EACH ONE: ACC / FCW UNAVAILABLE SERVICE REQUIRED; BIG RED BATTERY ICON AND LOW VOLTAGE MESSAGE; PARK ASSIST OFF MESSAGE; RADIO SCREEN WENT BLANK; SMALL RED BATTERY ICON REMAINED LIT ON THE ODOMETER SCREEN. I THEN SELECTED TO VIEW THE BATTERY VOLTAGE ALONG WITH MY SPEED ON THE ODOMETER SCREEN. THE VOLTAGE MOVED FROM 16 TO 15 AND STOPPED AT 14V (1/2 CHARGE) ALL IN LESS THAN 5 SECONDS. I TRIED TO MAKE A HANDS-FREE PHONE CALL AND AS THE PHONE WAS RINGING THE PHONE CALL WAS TERMINATED BY THE VEHICLE. *TR

THE TRANSMISSION DOES NOT ALWAYS CHANGE GEARS IMMEDIATELY WHEN GOING FROM HIGH SPEED (70) TO A LOWER SPEED (45). IT STAYS IN THE HIGHER GEAR AND THEN WILL JERK INTO THE LOWER GEAR. I HAVE BEEN TO THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED SEVERAL TIMES, BUT I KEEP BEING ADVISED THAT THERE IS NOT A PROBLEM. BELIEVE ME, THERE IS A PROBLEM. I ALSO HAD THE CAR FOR 2 WEEKS AND HAD TO HAVE BOTH FRONT TIE RODS REPLACED. WOULD NOT RECOMMEND A JEEP CHEROKEE TO ANYONE. *TR

WE LEASED THIS CAR IN 3/14 WITH THE THOUGHT OF PROBLEM FREE DRIVING. THE FIRST WEEK WE FELT AS THOUGH THE CAR WAS HOPPING WHEN SHIFTING. THEN THE STEERING WHEEL WOULD SQUEAK WHEN YOU TURNED IT (FOUND THAT ODD). TOOK IT BACK TO DEALER THEY DID A FLASH CHANGE BUT DID NOT ROAD TEST IT. THEY SAID WE NEED STRUTS AND THEY ARE ON BACK ORDER TILL WHO KNOWS WHEN. SO NOW WE SET HERE AFRAID TO DRIVE IT BUT STILL HAVE TO MAKE PAYMENTS. I AM A 68 YEAR OLD WOMEN WHO DOES NOT WANT TO DRIVE A YEAR OLD CAR. OH BTW THE CAR STILL DOES HOP WHEN IT SHIFTS. CAN ANYONE POINT ME IN THE RIGHT DIRECTION TO TURN THIS CAR IN? *TR

ON MY WAY TO WORK ON MARCH 16TH WHEN MY SERVICE PARK BRAKE MESSAGE CAME ACROSS MY SCREEN ALONG WITH MY CHECK ENGINE LIGHT AND PARK BRAKE LIGHT. ABOUT 10 SECONDS LATER THE SERVICE TRANSMISSION MESSAGE WAS DISPLAYED. I HAD NO POWER WHEN I PRESSED ON THE GAS. I WAS LUCKY ENOUGH TO BE IN A RESIDENTIAL AREA STILL AND COASTED INTO SOMEONE'S DRIVEWAY. I PUT IT IN PARK. WHEN I PUT IT IN REVERSE IT SHIFTED HARD WITH A LOUD THUD. IT LITERALLY SOUNDED LIKE THE ENGINE DROPPED OUT OF THE JEEP. I STILL DIDN'T HAVE ANY GAS POWER SO I PUT IT BACK INTO PARK WITH ANOTHER HARD SHIFT AND LOUD THUD. I TURNED THE JEEP OFF AND BACK ON. I HAD GAS POWER AND IT NO LONGER SHIFTED HARD BUT MY ENGINE LIGHT WAS STILL ON. TOOK IT IN FOR SERVICE THE NEXT DAY. OF COURSE THEY COULDN'T DUPLICATE THE CONDITION WITH SEVERAL TEST DRIVES SO THEY CHALKED IT UP TO A SOFTWARE UPDATE RECALL "OCCUPANT RESTRAINT CONTROL MODULE". FAST FORWARD 11 DAYS LATER, THE EXACT SAME THING HAPPENS. LOST POWER IN GAS PEDAL, SERVICE PARK BRAKE MESSAGE ACROSS SCREEN, CHANGES TO SERVICE TRANSMISSION, THE ENGINE LIGHT, PARKING BRAKE LIGHT AND NOW THE TRACTION LIGHT ALL ON. WHEN I PUT IT IN PARK THEN REVERSE EXTREMELY LOUD AND HARD THUD. THEN ANOTHER MESSAGE CAME ACROSS THE SCREEN, SHIFT TO P THEN DESIRED GEAR. PUT IT BACK INTO PARK WITH A LOUD, HARD THUD. TURNED OFF JEEP THEN BACK ON. GOT POWER BACK IN GAS PEDAL AND WAS ABLE TO GET IT HOME. TAKING IT IN FIRST THING MONDAY MORNING (3/30) FOR THE EXACT SAME ISSUE AS ALMOST 2 WEEKS AGO. AFT

THE CAR COMPLETELY SHUTS DOWN WITH NO INDICATION OR WARNING WHILE DRIVING, STEERING WHEEL LOCKS. IMMEDIATELY AFTER SHUTTING DOWN THE BRAKE (HOWEVER THE GEAR IS IN DRIVE) AND BATTERY LIGHT DISPLAYS. I TAKE GEAR OUT OF DRIVE AND PUT IT IN PARK, WAIT A MINUTE OR TWO AT TIMES RIGHT IN THE MIDDLE OF RESIDENTIAL STREET OR THE END OF A TURN BUT IT ALWAYS OCCUR WHILE THE CAR IS IN MOTION. I HAVE TO CRANK THE IGNITION SEVERAL TIMES WHILE TAPPING DOWN ON THE GAS PEDAL UNTIL THE ENGINE STARTS, HIT THE BRAKE RELEASE, PUT GEAR BACK IN DRIVE OR AT TIMES NEUTRAL THEN BACK IN DRIVE IN ORDER TO MOVE. THIS OCCURRENCE HAPPENED A FEW TIMES BEFORE REPAIRS AND ABOUT TWO OR THREE TIMES DAILY AFTER TRANSMISSION REPAIRS, AND SOFTWARE UPDATES. WHEN PUSHING DOWN ON BRAKES TO MAKE A STOP THE CAR WILL ACCELERATE (AS IF IT'S CONFUSED WHETHER TO STOP OR GO, ALTHOUGH I'M PRESSING THE BRAKE TO STOP) BEFORE COMING TO A COMPLETE STOP. WHEN BACKING UP OR SWITCHING GEARS IT'S A FORCEFUL LOUD JERK BETWEEN SHIFTING GEARS. WHILE DRIVING OUT OF THE BLUE THE WINDSHIELD WIPERS CAME ON (NO RAIN) AND I WAS NOT ABLE TO DISABLE THEM . I PULLED OVER ON THE SHOULDER AND TURNED THE CAR OFF WAITING A MOMENT BEFORE RESTARTING THEY CONTINUED TO GO BACK AND FORTH ON A DRY WINDOW THEY STOP ON THEIR OWN ABOUT 20 MINUTES LATER. SPEEDOMETER BLANKING IN AND OUT. CAR BURNING EXCESSIVE AMOUNTS OF GAS. PRIOR TO ENGINE SHUT DOWN NO INDICATION OR WARNING MESSAGES HOWEVER AFTER REPAIRS OF TRANSMISSION AND SOFTWARE UPDATES THE ENGINE, THROT

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V041000 (AIR BAGS) AND 14V392000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05/19/15*BF THE CONSUMER STATED THE RECALL WAS COMPLETED. UPDATED 9/16/2015 *JS

MY FAMILY AND I WERE AT AN INTERSECTION GOING SOUTH MAKING A RIGHT TURN ONTO A BIG STREET. AS MY HUSBAND ACCELERATED, THE CAR WOULD NOT RESPOND, IT WOULD NOT MOVE, IT JOLTED VERY STRONG BUT WOULD NOT ACCELERATE. THERE WAS A MESSAGE FLASHING ON THE CONSOLE SOMETHING LIKE SHIFT TO P THEN TO D, AND THE CHECK ENGINE LIGHT, THE (P)! LIGHT AND BRAKE LIGHT TURNED ON. AS WE WERE STUCK IN THE INTERSECTION MY HUSBAND TURNED THE CAR OFF AND TURNED IT BACK ON BUT IT WOULD NOT ACCELERATE, HE PUT IT IN REVERSE AND WAS ABLE TO MOVE THE CAR VERY SLOWLY OUT OF THE INTERSECTION. IS WAS A SUNDAY MORNING, WE HAD TO WAIT OVER AN HOUR TO HAVE JEEP ROADSIDE SEND A TOW TRUCK. THE CAR WAS AT A DEALER FOR 2 WEEKS, TRANSMISSION WAS REPLACED. JUST GOT IT BACK BUT IT STILL JERKS WHEN SHIFTING GEARS AND SLOW TO RESPOND WHEN YOU ARE AT A STOP AND ACCELERATE. I DON'T FEEL SAFE IN THE CAR AS ITS UNPREDICTABLE, YOU DON'T KNOW WHEN THE TRANSMISSION WILL GIVE OUT. THIS WAS THE SECOND TIME THIS HAPPENED TO US. THE FIRST WAS ABOUT 7 MONTHS AFTER WE BOUGHT THE CAR, AND THE SECOND TIME WAS ABOUT 2 AND HALF MONTHS AFTER THE FIRST TIME. *TR

REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE- I GOT A SAFETY RECALL NOTICE AND CONTACTED THE SERVICE DEPARTMENT AT INTERSTATE DODGE IN WEST MONROE AND THE LADY SAID THAT THE COMPUTERS WERE DOWN AND SHE TOOK MY NAME AND NUMBER AND SHE WOULD CALL ME WHEN THE COMPUTERS COME BACK UP. WELL THAT WAS ON MARCH 10,2015 AND TODAY IS MARCH 25,2015 AND NO ONE HAS YET TO CALL ME. THIS IS NOT THE ONLY PROBLEM WITH MY VEHICLE I BELIEVE THERE ARE TWO OTHER RECALLS THAT NEED ATTENTION. I KNOW EVERYONE IS BUSY BUT I DON'T WANT MY VEHICLE TO HAVE MECHANICAL PROBLEMS AND THEN I'M STUCK OUT IN NO MANS LAND AND THIS IS MY ONLY MEANS OF TRANSPORTATION SO I NEED MY VEHICLE TO GO TO WORK. I HOPE YOU CAN HELP ME TO GET A HOLE OF THIS DEALERSHIP AND HAVE THEM CONTACT ME. *TR

STARTED BACKING OUT OF PARKING SPACE; STOPPED FOR VEHICLE PASSING BEHIND; STARTED TO RESUME BACKING; NUMEROUS WARNING LIGHTS AND TONES STARTED; SUCH AS A MESSAGE TO GET SERVICE; TRANSMISSION WOULD NOT ENGAGE AND MOVE VEHICLE; COASTED TO ANOTHER PARKING SPACE; VEHICLE ENGINE WOULD REV WHEN GAS PEDAL PRESSED BUT TRANSMISSION STILL WOULD NOT ENGAGE; CLUNKS WERE HEARD AS SHIFTER WAS MOVED TO NEUTRAL, PARK, DRIVE AND REVERSE; TURNED OFF ENGINE AND WAITED; SEVERAL MINUTES LATER EVERYTHING WAS NORMAL WHEN ENGINE WAS STARTED. HAD VEHICLE SERVICED AT JEEP DEALER. VEHICLE WAS REPROGRAMMED BY A FCA TECHNICIAN ON 03/11/15. ON 3/24/15, MILEAGE: 13,749 THE SAME VEHICLE PERFORMED SIMILAR TO FIRST EVENT AS STATED IN THE ABOVE DESCRIPTION. THIS EVENT OCCURRED AS VEHICLE APPROACHED A TRAFFIC SIGNAL; MOVING AROUND 20 MPH. TRANSMISSION WOULD NOT ENGAGE. COASTED TO A SAFE AREA. TURNED OFF SWITCH TO ENGINE; WAITED, THEN RESTARTED; SYSTEM RESET. ALL APPEARED TO BE NORMAL EXCEPT PARK SENSE SYSTEM IS INOPERABLE; ON/OFF SWITCH FOR PARK SENSE WILL NOT RESOLVE INOPERABLE STATUS. HEADED TO DEALER AGAIN TOMORROW FOR SERVICE. THIS IS A SERIOUS SAFETY ISSUE. *TR

TL*THE CONTACT OWN A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V641000 (EQUIPMENT ADAPTIVE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ABOUT EVERY THIRD TIME DRIVING THE VEHICLE (TRANSMISSION MODE IN AUTO), A DASH WARNING MESSAGE APPEARS INDICATING 4WD SYSTEM OVERHEATED AND TEMPORARILY UNAVAILABLE, THEN 4WD CAPABILITY IS LOST AND VEHICLE IS STUCK IN 2WD MODE. A COUPLE OF TIMES THE SERVICE 4WD YELLOW WARNING LIGHT ALSO CAME ON. TRANSMISSION CLUNK CAN BE HEARD WHEN SLOWING TO A STOP AND STEADILY DEPRESSING ACCELERATOR TO START FROM STOP OR AFTER SLOWING TO VERY LOW SPEED RESULTS IN NO RESPONSE FOR A COUPLE OF SECONDS, THEN VEHICLE LURCHES FORWARD WITH ENGINE SPEED SHOOTING UP TO ~6K RPM. *TR

I DO NOT KNOW IF THIS IS A SAFETY ISSUE BUT I AM CONCERNED. MY JEEP HAS BEEN IN TWICE TO THE DEALER FOR NOISY STEERING AND I AM SCHEDULED TO TAKE IT IN AGAIN THIS WEEK FOR THE SAME ISSUE. THE DEALER HAS BEEN UNABLE TO REPAIR IT. IT IS CONTINUING TO MAKE NOISE. THE NOISE IS WORSE WHEN THE WEATHER IS COLD OUTSIDE. I HAVE NOTICED THAT OTHERS ON THE INTERNET HAVE COMPLAINED OF THIS SAME ISSUE WITH THIS NEW MODEL OF JEEP CHEROKEE. *TR

TRAVELING HOME ON HIGHWAY, SNOW FELL HIT THE WINDSHIELD CAUSING IT TO CRACK - NO POINT OF IMPACT WHATSOEVER, JUST A CRACK THAT RUNS NEARLY ACROSS THE ENTIRE BOTTOM OF THE WINDSHIELD (SNOW CAME OFF OF PASSING SEMI-TRUCK). CONTACTED JEEP TO FIND OUT THAT THE PARTICULAR ONE I NEED IS ON NATIONAL BACKORDER WITH NO ETA AND WOULD NOT OFFER ANY ADDITIONAL INFORMATION TO ME. COMPLAINED NUMEROUS TIMES AND TOLD BY SEVERAL PEOPLE THAT I WOULD GET RETURN PHONE CALL BY SAID DATE/TIME WITH NO FOLLOW UP. STILL HAVE BROKEN GLASS ON A CAR THAT IS LESS THAN 1 YEAR OLD AND STILL NO ETA OF WHEN IT WILL BE REPLACED. BOTH DEALERSHIP AND JEEP CUSTOMER CARE HAVE NOT BEEN HELPFUL AT ALL IN GETTING THIS RESOLVED. STILL FEEL AS THOUGH THIS IS A WARRANTY/RECALL ISSUE WITH THE GLASS SINCE THERE IS NO POINT OF IMPACT AND BECAUSE IT IS ON NATIONAL BACKORDER WITH NO ETA (WHICH NO ONE IS WILLING TO EXPLAIN WHY). *TR

AFTER A COMPLETE STOP AT A STOP SIGN, "SERVICE TRANSMISSION" MESSAGE APPEARED ON THE SPEEDOMETER, CHECK ENGINE LIGHT TURNED ON, CAR WAS BEEPING ALL OVER THE PLACE, AND COULD NOT ACCELERATE AFTER STEPPING ON THE GAS PEDAL 3 TIMES. I HAD TO TURN OFF THE CAR AND RESTART THE CAR ON THE SPOT. AFTER RESTARTING THE CAR, ENGINE LIGHT STAYED ON AND I WAS ABLE TO DRIVE HOME. PRIOR TO THIS INCIDENT THE CHECK ENGINE LIGHT HAS BEEN ON AND OFF FOR ABOUT A FEW MONTHS SINCE I PURCHASED THE VEHICLE ON NOVEMBER OF 2013. SEEMS LIKE OTHER JEEP CHEROKEE OWNERS ARE ALSO EXPERIENCING SIMILAR PROBLEMS IF NOT MORE SERIOUS AND FATAL. SEVERAL COMPLAINTS FOUND ON THIS FORUM (HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2014/JEEP/CHEROKEE/POWER+TRAIN) REGARDING THE ISSUE REPORTED THAT THEIR VEHICLES LOST POWER ON THE HIGHWAY. OTHER EVEN HAD TROUBLE WITH THEIR GEARS. ALSO THE CAR WOULD ACCELERATE A LITTLE MORE EVEN THE DRIVER HAD LET GO OF THE GAS. THIS IS DEFINITELY A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED AND INVESTIGATED IMMEDIATELY BEFORE SOMEONE GETS HURT OR EVEN KILLED. *TR

WE PURCHASED THIS VEHICLE NEW, WITH 4,658 MILES ON IT AND WITHIN THE FIRST DAY, WE NOTICED THE EXTREMELY ROUGH SHIFTING BETWEEN 2ND 4TH GEARS. AFTER SEVERAL PCM REPROGRAMS AND A NEW TRANSMISSION, IT IS STILL DOING THE ROUGH SHIFTING AND CONTINUES TO WORSEN. IN HEAVY TRAFFIC, THE ACCELERATOR IS INCONSISTENT, SLUGGISHLY MOVING FORWARD ON ONE OCCASION AND LUNGING FORWARD AS IF THE GAS PEDAL WAS MASHED TO THE FLOOR ON THE NEXT. SAME CAN BE SAID FOR BRAKING; ROUGH DOWN SHIFTING AND OFTEN TIMES FEELING AS THOUGH THE VEHICLE IS STILL TRYING TO ACCELERATE AS IF THE GAS PEDAL IS STILL PRESSED EVEN THOUGH THE BRAKE IS BEING APPLIED. IN ANOTHER INCIDENT, I STARTED THE VEHICLE, WITH MY FOOT ON THE BRAKE SHIFTED IT TO DRIVE, THEN BEGAN TO RELEASE THE PRESSURE FROM THE BRAKE TO INCH FORWARD, WHEN IT SUDDENLY LURCHED FORWARD NEARLY STRIKING MY PARENTS. ADDITIONALLY, THE VEHICLE NOW SEEMS TO BE DRIVING ITSELF. WHEN ENTERING MY NEIGHBORHOOD DOING APPROXIMATELY 25MPH, UPON LETTING UP ON THE GAS COMPLETELY, THE VEHICLE MAINTAINS THE RPMS AND SPEED ON A FLAT SURFACE AS IF THE CRUISE CONTROL IS ON. WE HAVE FILED FOR THE MD LEMON LAW WITH CHRYSLER, BUT AFTER A TEST DRIVE WITH ONE OF THE THEIR REPS WHERE THE CAR WAS NOT AS VIOLENT IN THE SHIFTING BUT STILL QUITE ROUGH, THE REP DECLARED THE VEHICLE AS 'PERFORMING AS DESIGNED' AND ITS THE ADAPTIVE LEARNING OF THE VEHICLE AND CLOSED THE CASE.THIS VEHICLE IS COMPLETELY UNPREDICTABLE AND INCONSISTENT, AND QUITE FRANKLY, UNSAFE AND NERVE RACKING TO DRIVE

BOUGHT A $55,000 JEEP. GOT A CALL FROM THE DEALERSHIP ATLANTIC CHRYSLER IN NORTHFIELD NJ 10 DAYS LATER TO SCHEDULE FOR A SERVICE RECALL ON THE STEERING. THEY LET IT LEAVE THE SHOWROOM KNOWING THERE WAS A RECALL IN AFFECT. SAW THE STORY ABOUT THIS ON GMA THIS AM, WANTED TO REPORT, NOT RIGHT AT ALL! *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY SHIFTED INTO NEUTRAL OR SHIFTED OUT OF GEAR AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION COMPUTER CHIP WAS FAULTY. THE COMPUTER CHIP WAS REPROGRAMMED BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES DUE TO THE FAILURE. ALSO, THE CONTACT INDICATED THAT THE REAR PASSENGER SIDE SEAT BELTS WOULD ERRONEOUSLY UNLATCH WHILE THE VEHICLE WAS IN MOTION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SHOULDER AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,700. UPDATED 5/5/15*CN THE CONSUMER STATED THE WHILE DRIVING UP HILL THE VEHICLE WOULD NOT ACCELERATE. THE SPEED WOULD DROP TO 5MPH BEFORE IT WOULD SHOOT UP THE HILL. THE FAILURE BEGAN TO OCCUR ABOUT 2 WEEKS AFTER THE NEW TRANSMISSION WAS INSTALLED. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 11/17/2015 *JS

I AM VERY AFRAID TO DRIVE MY JEEP. WHEN I FIRST BOUGHT IT I NOTICED IT JERKED A LOT. I CALLED THEM AND THEY UPDATED THE SOFTWARE. IT STILL DOES THAT BUT JUST NOT AS MUCH. TODAY I WAS PULLING INTO THE DRIVE WAY AND IT ACCELERATED WITHOUT ME TOUCHING THE GAS AND WOULD NOT STOP RIGHT AWAY. I'M GOING TO CALL AND MAKE ANOTHER APPOINTMENT. I'M SCARED TO DRIVE IT NOW BECAUSE I COULD HAVE WRECKED OR HIT SOMEONE. THIS IS UNACCEPTABLE. *TR

WHEN ACCELERATING FROM A STOP, THE TRANSMISSION EITHER GRABS AND LURCHES OR IT SEEMS TO SLIP WHILE IT SEARCHES FOR THE RIGHT GEAR. THE DEALER KEPT THE CAR FOR A DAY AND RE-INSTALLED A SOFTWARE UPGRADE. THIS DID NOT HELP. THE PROBLEM PERSISTED. WHEN WE TOOK THE CAR BACK TO THE DEALER AGAIN, THEY STATED THAT THE CAR IS "OPERATING AS DESIGNED" AND "EVEN INSTALLING A NEW TRANSMISSION WOULD NOT HELP". WE CONTACTED CHRYSLER CUSTOMER CENTER AND EXPLAINED THE ISSUE TO THEM AND THEY CALLED THE DEALER AND STATED THAT WE WOULD NEED TO "LEARN TO WORK WITH THE TRANSMISSION" AND THAT THEY HAVE TO GO WITH WHAT THE DEALER TELLS THEM. THE CAR IS CONTINUING TO HAVE THIS PROBLEM. *TR

WHILE DRIVING IN A SUBURBAN ENVIRONMENT, I WAS COASTING TO YIELD FOR MERGING TRAFFIC. AFTER CHECKING FOR ONCOMING VEHICLES, I PUSHED THE GAS PEDAL TO MERGE, BUT THE CAR WOULD NOT ACCELERATE CAUSING ME TO NEARLY GET HIT BY ANOTHER DRIVER. THIS SEEMS TO OCCUR ONLY ON ROLLING STOPS/YIELDS, AND APPEARS TO BE A RESULT OF THE TRANSMISSION HOLDING THIRD GEAR, AND NOT DOWNSHIFTING INTO FIRST OR SECOND GEAR TO PROVIDE ADEQUATE ACCELERATION. THIS HAPPENS FREQUENTLY AND IS MORE PRONOUNCED ON HILLS. IN ORDER TO REGAIN ADEQUATE ACCELERATION, YOU MUST MASH THE THROTTLE WHICH PRODUCES A HARD JERK AND CLUNK AS THE TRANSMISSION ENGAGES A LOWER GEAR. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V041000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

ON FEBRUARY 20, 2015, I RECEIVED THE LATEST TRANSMISSION SOFTWARE UPDATE TO MY 2014 JEEP CHEROKEE. THE UPDATE SEEMED TO BE AN IMPROVEMENT, BUT EVER SINCE ABOUT MARCH 5, I HAVE BEEN HAVING ACCELERATION ISSUES. WHEN LEAVING IN THE MORNING FOR WORK OR LEAVING WORK TO GO HOME, I HAVE ABOUT A 200 YARD DRIVE TO THE MAIN ROAD. WHEN PULLING OUT ONTO THE MAIN ROAD, THE VEHICLE IS OFTEN NOT ACCELERATING OR SHIFTING AT ALL. IN ORDER TO GET IT TO ACCELERATE, I NEED TO PUT THE THROTTLE ALL THE WAY TO THE FLOOR (SERIOUSLY) BEFORE IT WILL ACCELERATE. THIS HAS PUT ME IN SOME VERY BAD CIRCUMSTANCES, AND IT SEEMS TO ONLY OCCUR WHEN THE VEHICLE HAS BEEN SITTING FOR 8 HOURS OR MORE. I HAVE PLACED A MATCHING COMPLAINT VIA THE JEEP WEBSITE. *TR

WHILE VEHICLE IS IN DRIVE, THE TRANSMISSION WILL NOT ENGAGE OR WILL LOSE SIGNIFICANT POWER, ESPECIALLY ON AN UPSLOPE. IN ORDER TO GET THE CAR INTO GEAR, YOU NEED TO GUN THE ENGINE, CAUSING A JERKING OF THE VEHICLE. IN ORDER TO GET UP A HILL, YOU MUST SPEED (BREAKING THE LAW) SO THAT THE ENGINE HAS ENOUGH TO GET THE TRANSMISSION IN THE PROPER GEAR. THE CAUSE IS DUE TO A SOFTWARE UPDATE BY THE DEALER THAT APPARENTLY CANNOT BE RECTIFIED, AND THE SAFETY OF THE VEHICLE IS SERIOUSLY IN QUESTION BY THE DRIVERS OF THIS VEHICLE. *TR

CAR HAS EXPERIENCED SIGNIFICANT TRANSMISSION ISSUES SINCE TAKING DELIVERY ON 1/26/14. HARD SHIFTING BETWEEN 1, 2 AND 3RD GEARS BOTH UP SHIFTING AND DOWN SHIFTING. DOWN SHIFTING FEELS LIKE BEING REAR ENDED WHEN GEAR ENGAGES AND CAR WILL JUMP FORWARD TO A STOP. IF CAR HAS NOT FULLY SHIFTED INTO 1ST GEAR BEFORE ACCELERATION (AS IN SLOW/GO, STOP/GO TRAFFIC) IT WILL JUMP INTO GEAR, AGAIN FEELING LIKE THE CAR HAS BEEN REAR ENDED OR KICKED. SIGNIFICANT HESITATION ENGAGING GEARS DURING ACCELERATION ESPECIALLY ENTERING THE FREEWAY. SOMETIMES ON DECELERATION THE RPM REVS UP AND THE CAR FEELS LIKE IT IS GOING TO "BREAK LOOSE" AND I HAVE TO PRESS THE BRAKE TO ENGAGE GEARS. THE DEALER HAS ATTEMPTED TO RESOLVE THESE ISSUES 5 TIMES WITHOUT SUCCESS. THE FIRST TIME CAR WENT IN FOR TRANSMISSION ISSUES IT HAD ONLY 1267 MILES ON THE ODOMETER. CAR IS BACK IN THE SHOP AGAIN TODAY, MARCH 16, 2015, THE 6TH TIME FOR THE SAME ISSUES. *TR

MY VEHICLE HAS BEEN GIVING LOTS OF TROUBLE SINCE I PURCHASED IT. IT DECIDES TO SHUTDOWN BY ITSELF WHEN IT WANTS TO. IT HAS PUT ME IN SEVERAL SCARY SITUATIONS. USELLY I AM ON THE HWY IN THE LEFT LANE AND IT DECIDES TO SHUT DOWN. GIVING ME ONLY ABOUT 45 SECONDS TO GET OVER. THE EMERGENCY BRAKE WARNING LIGHTS ALONG WITH TRACTION, BATTERY, TRANSMISSION, ENGINE THE CAR DOESN'T KNOW WHAT TO DO. IT HAS BEEN BACK TO THE DEALER FOR 3 COMPUTER UPDATES.IN ADDITION..... THE SECOND TO THE LAST TIME THEY PUT IN A BRAKE SWITCH. NOW THEY HAVE MY CAR. PUTTING IN SOME KIND OF TCM BOX. THE CAR ALSO HESITATES. BLINKER GOES ON BY ITSELF DECIDES TO ACCELERATE ON ITS OWN ETC. I DO NOT BELIEVE MY CAR WILL BE FIXED. IT HAS BEEN HAPPENING SINCE EARLY DECEMBER I HAVE A LEMON. IT IS A VERY DANGEROUS CAR. I HAVE MADE A TOTAL OF 5 PAYMENTS ON THIS CAR. *TR

MY JEEPS TRANSMISSION IS SHIFTING OUT OF GEAR, ACCELERATING AND DRIVING UP THE RPMS GOING DOWNHILL WHILE I AM TRYING TO BRAKE, JUMPING OUT OF GEAR AND SPEEDING UP, OR REVVING UP AT RANDOM MOMENTS. THIS IS CAUSING VERY DANGEROUS DRIVING CONDITIONS AS MY VEHICLE TAKES OFF WHEN IT SHOULD BE SLOWING DOWN OR SPEEDS UP FOR NO REASON AND I HAVE TO SLAM THE BRAKES TO GET THE TRANSMISSION TO "RESET". WHEN ITS IN THESE CONDITIONS IT REVS UP THE MOTOR AND OFTEN SHIFTS VERY HARD INTO THE NEXT GEAR. I DID RECORD THIS ON VIDEO AS ITS HAPPENING TO DEMONSTRATE HOW DIFFICULT IT IS TO DRIVE THE VEHICLE THIS WAY. ITS TWO WEEKS BEFORE THE CAR DEALERSHIP CAN TAKE MY CAR AND INSPECT IT, SO, I AM DRIVING AROUND AT RISK. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH AND COMING TO A STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE VEHICLE CAME TO A COMPLETE STOP AFTER THE BRAKE PEDAL WAS APPLIED FORCEFULLY. THE FAILURE RECURRED WHENEVER DRIVING AT THE SPEED OF 25 MPH AND COMING TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE OPERATED NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE INCREASED ACCELERATION WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WHENEVER DRIVING 25 MPH AND COMING TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE OPERATED NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100.

BOUGHT IN AUGUST 2014; RECENTLY NOTICED A "CHUNKY/JUMPY" SHIFT FROM REVERSE (OUT OF DRIVEWAY) INTO DRIVE; AND THEN WHEN DECELERATING AROUND A CURVE AT 10-15 MPH THERE WAS SOME SIMILAR JUMPY DOWNSHIFTING IN MY 3.2L V6 24VALVE VVT 9-SPEED AUTO MODEL; TAKEN INTO DEALERSHIP FOR "RE-FLASH" OF SOFTWARE. *TR

PROBLEM: DRIVING DOWN I79 CLUNK SOUND "D" ON SHIFTER STARTS BLINKING SERVICE TRANSMISSION MESSAGE APPEARS SERVICE PARKING BRAKE APPEARS MIL CHECK ENGINE LIGHT COMES ON ESC INDICATOR LIGHT COMES ON *PULLED OFF TO THE SIDE OF THE INTERSTATE TURNED CAR OFF, THEN BACK ON REPEATED 4 TIMES DROVE TO A SAFE LOCATION CALLED ROADSIDE ASSISTANCE HAD CAR TOWED TO DEALERSHIP THIS IS THE SECOND TIME THIS CAR HAS HAD A TRANSMISSION FAILURE ON THE INTERSTATE AT 70 MPH. I AM NOW SCARED OF THIS CAR. THIS IS UNACCEPTABLE AND DISAPPOINTING FOR A NEW $34,000 VEHICLE WITH 15,601 MILES ON IT. FIRST TIME THIS HAPPENED AND WAS SERIOUS ENOUGH TO COMPLAIN ABOUT WAS DEC. 14, 2014. *TR

MAC HAIK DODGE CHRYSLER JEEP RAM; 10/15/2014 - VISITED SERVICE CENTER FOR INSPECTION TO CONFIRM RECALL AFFECTED MY JEEP. THEY INDICATED THAT IT DID AND WOULD ORDER PARTS FOR REPLACEMENT. 03/05/2015 - STILL NO PARTS OR REPAIRS COMPLETED, CALLED DEALER ON 3 OCCASIONS IN THE LAST 5 MONTH AND THEY STATED THAT PARTS ARE STILL ON ORDER. *TR

WHEN SHIFTING FROM PARK TO REVERSE OR DRIVE, THE VEHICLE WILL OCCASIONALLY NOT SHIFT INTO GEAR, EVEN THOUGH THE DISPLAY AND SHIFT CONTROL INDICATES THAT THE CAR IS IN REVERSE OR DRIVE. WHEN THIS HAPPENS, WHEN I RELEASE THE BRAKE AND APPLY THE GAS, THE CAR DOES NOT MOVE. THIS HAPPENS ABOUT ONCE EVERY 10-15 TIMES THE CAR IS SHIFTED FROM PARK. THE MOST SERIOUS INCIDENT HAPPENED WHEN I WAS PARKED UPHILL. I SHIFTED THE CAR INTO DRIVE, BUT WHEN I PUSHED THE ACCELERATOR PEDAL THE CAR DID NOT MOVE FORWARD BUT INSTEAD STARTED ROLLING BACKWARD. I HAD TO MOVE THE SHIFTER INTO PARK, AND AGAIN INTO DRIVE BEFORE THE GEAR WOULD ENGAGE. ADDITIONALLY, THERE HAVE BEEN TIMES THAT THE CAR WILL NOT ACCELERATE AFTER BEING STOPPED AT AN INTERSECTION. WHEN I APPLY THE GAS, THE CAR WILL HESITATE FOR 1-2 SECONDS BEFORE ENGAGING AND MOVING FORWARD. I AM CONCERNED THAT THESE ISSUES WILL END UP PLACING MYSELF OR MY OCCUPANTS IN DANGER IF AN EMERGENCY SITUATION ARISES WHILE ON THE ROAD, OR IF THE TRANSMISSION FAILS COMPLETELY AND I ROLL BACK INTO ANOTHER CAR. *TR

I WAS DRIVING ON THE FREEWAY WHEN THE CAR STARTED DECELERATING RAPIDLY, THE "PARK" ICON CAME ON AND THE MESSAGE CENTER SAID "UNABLE TO SHIFT GEARS WHILE IN PARK, CHECK TRANSMISSION" AND THE ENGINE LIGHT CAME ON. I WAS UNABLE TO ACCELERATE. THANKFULLY, I WAS ABLE TO PULL OVER TO THE SHOULDER BUT THE CAR WOULD NOT SHIFT GEARS. I TURNED THE CAR OFF AND IMMEDIATELY TURNED IT BACK ON AND THE CAR WAS STILL UNABLE TO SHIFT GEARS, I COULD FEEL THE CAR TRYING TO SHIFT GEARS BUT COULDN'T. ENGINE LIGHT AND UNABLE TO SHIFT GEARS/CHECK TRANSMISSION MESSAGE STILL APPEARING. I TURNED OFF THE CAR A SECOND TIME AND WAITED A MINUTE OR TWO AND TURNED THE CAR BACK ON. AT THAT POINT, I WAS ABLE TO SHIFT GEARS AND ACCELERATE AGAIN, HOWEVER, THE "CHECK ENGINE" LIGHT WOULD NOT GO OFF. *TR

CAR MAKES A WHISTLING VERY LOUD WHISTLING NOISE UPON STARTUP AND CONTINUES FOR UP TO 5 MINUTES, EVENING LAST WHILE DRIVING. I HAVE TAKEN THE CAR TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE, WAS TOLD THE FIRST TIMES THAT IT WAS THE BEARINGS? (THEY WERE REPLACED). NOISE STILL OCCURRING, TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE PULLEYS, NOISE STILL HEARD. NEXT, I WAS TOLD THE WATER PUMP WAS CAUSING THE NOISE, IT WAS REPLACED BUT NOISE STILL OCCURRING. NOW, I AM TOLD THE NOISE IS COMING FROM THE ALTERNATOR AND THEY WILL REPLACE THAT PART. I AM CONCERNED ABOUT THE TRUE SOURCE OF THE NOISE AND WHETHER OR NOT IT WILL HAVE A MAJOR AFFECT ON THE ENGINE LATER ON. *TR

I PURCHASED THIS VEHICLE ON 2/11/2014 AFTER RETIRING WITH THE IDEA I WOULDN'T NEED REPAIRS FOR SEVERAL YEARS THE FIRST PROBLEM WAS ON 2/26/14 WHICH WAS A LEAK @ CANISTER THEY REPLACED EVAP CANISTER. AFTER THAT I HAVE HAD IT IN SEVERAL TIMES FOR A VIBRATION FROM THE FRONT FROM TAKEOFF & TURNING BEGINNING BEFORE THE FIRST OIL (APPROXIMATELY 2000 MILES)CHANGE THEY KEPT TELLING ME THEY DIDN'T FEEL IT. ON 6/25/14 THEY SAID IT WAS COMING FROM THE PTU AND REPLACED IT, BUT IT CONTINUED WITH THE SAME PROBLEM. THE NEXT FEW TIMES THEY CONTINUED TO STATE THAT THEY DIDN'T FEEL IT, ON 7/29/14 THEY STATED THAT THEY WERE REPLACING BOTH FRONT AXLES PER STAR WHEN WE PICKED IT UP IT STILL HAD THE SHIMMY, THEN ON 8/15/14 I WAS PULLING OUT ONTO A MAJOR HIGHWAY FROM A COUNTY ROAD & THE VEHICLE WOULD NOT MOVE THE VEHICLE WOULD SIT & REV WHILE I WAS PARTIALLY ON THE HIGHWAY THIS TIME THEY FOUND THE RIGHT AXLE OUT OF PTU TOO SHORT & REPLACED AGAIN, SINCE THEN EVERY TIME I CALL OR GO IN THEIR I GET THE SAME RUN AROUND THEIR WAITING FOR A FIX FROM CHRYSLER. THIS HAS BEEN GOING ON FOR A YEAR AND I FEEL LIKE THE DEALER SHIP IS GIVING US NO SATISFACTION THIS VEHICLE IS A $35,000.00 CAR AT THE VERY LEAST THEY NEED TO RESOLVE THIS PROBLEM OR AT LEAST UPGRADE THE VEHICLE. I NOW HAVE 13,000 MILES & FEEL I HAVE BEEN MORE THAN PATIENT ALL I EVER HERE FROM THEM AT THE DEALERSHIP IS THEIR WAITING ON A FIX FROM CHRYSLER A YEAR SHOULD BE LONG ENOUGH TO COME UP WITH A FIX.!!!!!!!!! I GUESS MY NEXT ALTERNATIVE IS MY

VEHICLE'S "ADAPTIVE CRUISE CONTROL W/ STOP-AND-GO" WAS ACTIVATED AND SET TO 40 MPH. ON APPROACH TO AN INTERSECTION WITH STOPPED TRAFFIC AHEAD, THE ADAPTIVE CRUISE CONTROL FEATURE FAILED TO SLOW THE VEHICLE AND A REAR-END COLLISION NEARLY OCCURRED. THE SYSTEM HAD A CLEAR FIELD OF VIEW AND APPROACHED STOPPED TRAFFIC FROM APPROXIMATELY 300 YARDS. THE VEHICLE'S COLLISION ALARM AND BRAKE BOOSTER ACTIVATED AS I WAITED FOR THE SYSTEM TO SLOW THE VEHICLE. USING FULL BRAKING FORCE, THE VEHICLE CAME TO REST APPROXIMATELY 5 FEET FROM THE VEHICLE IN FRONT OF ME. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NO REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,400.

WHEN DRIVING AT HIGHWAY SPEED THE AT CAR LOOSES POWER AND STARTS TO BUCK AND DOWNSHIFT TO A LOWER GEAR THEN TRANSMISSION DISENGAGES. ENGINE STAY RUNNING BUT THERE IS NO POWER AND NOTHING HAPPENS WHEN YOU DEPRESS GAS PEDAL. THIS IS VERY DANGEROUS AS IT HAPPENS CONSISTENTLY. ALSO THE TRANSMISSION MANY TIME KEEPS RANDOMLY SWITCHING BETWEEN GEARS. DEALER SAYS ITS A SOFTWARE ISSUE IN THE TRANSMISSION. SOFTWARE UPDATES HAVE NOT FIXED THE PROBLEM.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST ACCELERATION. AFTERWARD, THE VEHICLE WOULD JERK WHILE IN MOTION. THE VEHICLE WAS TOWED TO THE DEALER AND THE TRANSMISSION SOFTWARE WAS UPDATED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,515.

TL* THE CONTACT OWNS A 2014 JEEP CHEEKOKE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V041000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED. 06/10/15. *TA UPDATED 11/20/2015 *JS

CAR BEGAN TO LOOSE POWER AND STARTED BUCKING WAS TRAVELING AT 70 MPH...THEN IT STARTED THRASHING NUMEROUS CODES AND ALL THE LIGHTS ON THE DASH STARTED FLASHING THIS WAS FOLLOWED BY A BIG DOWNSHIFT AND THEN A BANG TOTAL LOSS OF POWER ON A MAJOR FREEWAY. WHEN THE CAR CAME TO A STOP IT WOULD NOT DISENGAGE FROM DRIVE THEN AFTER TURNING THE CAR OFF I WAS ABLE TO PUT IT IN PARK. AFTER RESTARTING IT ALL THE STRONG MESSAGE LIGHTS WERE ON AS WELL AS DIFFERENT COMPUTER MESSAGES LIKE CHECK BRAKE, CHECK ENGINE. IF YOU PUT IT IN GEAR IT WOULD MAKE A BIG CLUCK BUT NO POWER WOULD ONLY IDLE. WHEN DRIVING AT HIGHWAY SPEED THE AT CAR LOOSES POWER AND STARTS TO BUCK AND DOWNSHIFT TO A LOWER GEAR THEN TRANSMISSION DISENGAGES. ENGINE STAY RUNNING BUT THERE IS NO POWER AND NOTHING HAPPENS WHEN YOU DEPRESS GAS PEDAL. THIS IS VERY DANGEROUS AS IT HAPPENS CONSISTENTLY. ALSO THE TRANSMISSION MANY TIME KEEPS RANDOMLY SWITCHING BETWEEN GEARS. DEALER AGAIN SAYS ITS A SOFTWARE ISSUE IN THE TRANSMISSION. SOFTWARE RECODES HAVE NOT FIXED THE PROBLEM.

MY VEHICLE STOPPED ACCELERATING FORCING ME TO PULL TO THE SIDE OF THE ROAD. THE SERVICE TRANSMISSION LIGHT FLASHED ON AND I TURNED MY VEHICLE OFF. WHEN I STARTED IT BACK UP IT ALLOWED ME TO DRIVE BUT THE "D" SYMBOL FLASHED AND IT STILL STATED THAT THE SERVICE TRANSMISSION WAS IN USE. WHEN I STOPPED AT RED LIGHTS THE MESSAGE "SHIFT INTO PARK AND THEN INTO DESIRED GEAR" APPEARED. THIS WAS THE SECOND TIME THIS OCCURRED, THE FIRST TIME HAPPENING AT THE END OF 2014. I TOOK THE VEHICLE INTO THE DEALERSHIP I BOUGHT IT FROM AND THEY FIXED IT, I WILL BE DOING THIS AGAIN THIS WEEK. THE DEALERSHIP WAS AL DEEBY IN CLARKSTON, MI. *JS

AS I PRESS ON THE GAS TO ACCELERATE TO PASS OR GO THROUGH AN INTERSECTION THE CAR DOES NOT RESPOND FOR A VERY DELAYED PERIOD OF TIME, WHEN IT DOES RESPOND IT IS WHEN YOU HAVE MAD THE DECISION IT IS TOO LATE TO EXECUTE THE PASS OR CROSS THE INTERSECTION BUT THEN THE CAR WILL RESPOND AND I HAVE TO HIT THE BREAKS. I HAVE BEEN TOLD THE DELAY IS NORMAL, OR THEY HAVE REPROGRAMMED MY TRANSMISSION STATING THAT MAY "FIX" THE PROBLEM. IT DOES NOT, IT JUST MAKES THE SHIFTING JERKY AND THE DELAY STAYS THE SAME. THIS IS DANGEROUS AND JEEP/ CHRYSLER WILL NOT ACKNOWLEDGE THERE IS A PROBLEM EITHER IN THEIR TRANSMISSION OR IN THE PROGRAMMING, BUT IT IS GOING TO CAUSE AN ACCIDENT OR MULTIPLE ACCIDENT AS IT IS NOT ISOLATED TO ONE VEHICLE. *JS

WHILE DRIVING THE VEHICLE THE INSTRUMENT PANEL STARTING RUNNING A CHECK SYSTEM CYCLE, IE. TRANSMISSION SERVICE NEEDED, ANTI-LOCK BRAKE NEED SERVICE, BATTERY NEEDED TO BE CHECKED, MIL WAS ON, ETC. (I HAVE VIDEO OF ONE OCCURRENCE) AND I WAS NO LONGER ABLE TO ACCELERATE THE CAR EVEN THOUGH THE ENGINE WAS STILL RUNNING. THE ELECTRONIC PARKING BRAKE WAS ENGAGED AND I COULD NOT DISENGAGE IT. AFTER THE CAR SLOWED DOWN I TURNED THE ENGINE OFF AND ON SEVERAL TIMES UNTIL I WAS ABLE TO ACCELERATE THE CAR. THE MIL WAS NOW ON STEADILY. THIS HAS HAPPENED 4 TIMES NOW. *TR

ON 1/30/15 WHILE CLEARING SNOW OFF MY 2014 CHEROKEE, THE WIPER SNAPPED BACK AND LEFT A MAJOR CRACK IN MY WINDSHIELD THAT GOES FROM EDGE TO EDGE, AND ALMOST ALL THE WAY UP AS WELL. THE IMPACT WAS NOT THAT FORCEFUL AT ALL. I HAVE NOW BEEN WAITING 26 DAYS FOR A REPLACEMENT AS OF TODAY. ON SATURDAY 2/21/15 I SPOKE WITH SOMEBODY AT A CHRYSLER FACTORY IN DETROIT AND THEY SAY THEY HAVE OVER 900 OF THESE PARTICULAR WINDSHIELDS ON BACKORDER AND MAY NOT BE AVAILABLE TILL APRIL. SOUNDS TO ME LIKE IF THEY HAVE THAT MANY BACKED UP, THERE MUST BE A FAULT OR DEFECT IN THE DESIGN OR MANUFACTURE OF THIS PARTICULAR WINDSHIELD. IT HAS A BUILT IN WIPER DE-ICER. ONLY THAT ONE IS NOT AVAILABLE, THE WINDSHIELD WITHOUT THAT OPTION IS AVAILABLE. BUT SINCE THIS AN OPTION I PAID EXTRA FOR, I WANT IT BACK. AGAIN, IS THERE ANY WORD ON THIS BEING AN ONGOING ISSUE? ARE THESE WINDSHIELDS DEFECTIVE, AND IS THIS RECALL MATERIAL? *TR

WHILE DRIVING THE CAR AND SLOWING DOWN, THE TRANSMISSION DROPPED TO A LOW GEAR AND NEVER RECOVERED. SERVICE TRANSMISSION INDICATOR CAME ON AS I LIMPED HOME. BROUGHT THE CAR IN AND IT WAS UPGRADED WITH NEW FIRMWARE. TOOK THE CAR BACK AND AFTER A WEEK HAD ANOTHER OCCURRENCE. WAS DRIVING ON THE HIGHWAY AND AGAIN THE SERVICE TRANSMISSION LIGHT CAME ON. THIS TIME THE TRANSMISSION WAS STUCK IN A HIGH GEAR, AND THEN I LOST ALL GEARS AND COASTED. I WAS LUCKY TO REACH THE HIGHWAY SHOULDER, AS TRACTOR TRAILERS FLEW BY ME. TURNED THE CAR ON/OFF A COUPLE OF TIMES (AND WENT FROM PARK TO DRIVE) AND SUDDENLY THE CAR JERKED INTO GEAR (JUMPED FORWARD VIOLENTLY). GOT GOING AND TOOK IT BACK TO THE DEALER. IN MY OPINION THIS IS A REAL SAFETY ISSUE. MY FAMILY IS NOT WILLING TO USE THE CAR, AND AT THIS POINT, I WOULD NOT ALLOW THEM TO USE IT. I SEE MANY SIMILAR ISSUES. CAN'T BELIEVE SUCH POOR QUALITY IS ACCEPTABLE! *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE CONTINUED TO ACCELERATE AFTER THE ACCELERATOR PEDAL WAS NO LONGER ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, AFTER SHIFTING INTO FIRST AND SECOND GEAR, THE VEHICLE JERKED FORWARD. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.