2014 Jeep Cherokee complaints

STOPPED AT STOP SIGN,ENGINE RPM'S INCREASED ON IT'S OWN, CAR LURCHED FORWARD ON IT'S OWN. LATER AT STOP WHEN ATTEMPTING TO GO FORWARD THERE WAS NO RESPONSE IN THE PEDAL. THEN CAR SUDDENLY LURCHED FORWARD, SPINNING TIRES. POTENTIAL FOR SERIOUS ACCIDENT OCCURRED 2 TIMES THAT DAY AND NEXT DAY. DEALER CHECKED CODES AND NO CODES SHOWED ANY PROBLEMS. WAS TOLD OTHERS HAD REPORTED THE SAME PROBLEM TO DEALER ON BOTH THE JEEP CHEROKEE AND THE CHRYSLER 200.

I HAVE HAD NUMEROUS PROBLEMS (5 TOTAL) WITH MY 2014 JEEP CHEROKEE LIMITED HARD SHIFTING INTO LOWER GEARS. THE VEHICLE JERKS AND BUCKS RANDOMLY AND HAS NEARLY CAUSED ME TO HAVE NUMEROUS ACCIDENTS. THE VEHICLE FEATURES THE ZF-DESIGNED NINE-SPEED AUTOMATIC TRANSMISSION THAT HAS KNOWN ISSUES WITH ROUGH SHIFTING. THE RECALL UPDATE WAS PERFORMED IN EARLY MAY YET THE PROBLEM PERSISTS. THE VEHICLE RANDOMLY PULLS FORWARD, NORMALLY IN STOP AND GO TRAFFIC, AND IS COMPLETELY UNPREDICTABLE. CHRYSLER HAS A TOTAL OF 5 WORK ORDERS IN THEIR SYSTEM AND IS ASKING ME FOR A 6TH TIME TO BRING THE CAR IN FOR REPAIRS. EACH "REPAIR" TRIP RESULTS IN A SOFTWARE UPDATE TO THE TRANSMISSION THAT BAN AIDS THE PROBLEM FOR ABOUT A WEEK AND THEN WE ARE RIGHT BACK TO SQUARE ONE. I'M VERY FRUSTRATED AND AM REQUESTING THAT THE VEHICLE BE BOUGHT BACK BY CHRYSLER AND I BE REIMBURSED FOR ALL CAR PAYMENTS MADE IN THE LAST YEAR. THE VEHICLE FALLS UNDER MARYLAND LEMON LAW REQUIREMENTS IN THAT , IT HAS LESS THAN 18K MILES AND IS UNDER 24 MONTHS OLD AND WAS PURCHASED NEW. I AM REQUESTING TO OPEN A CASE WITH NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION TO ASSIST ME WITH THIS ISSUE. I HAVE AN OPEN CASE NUMBER WITH CHRYSLER OF 26719430. ANY ASSISTANCE WILL BE GREATLY APPRECIATED.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT APPROXIMATELY 15 MPH IN THIRD GEAR, THE VEHICLE FAILED TO DOWNSHIFT WHILE TRAVELING DOWN A HILL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

DRIVING ON PARKWAY AND 2014 CHEROKEES TRANSMISSION FAILED. TRUCK WENT INTO NEUTRAL AND LUCKILY COASTED TO SIDE OF ROAD. THE TRUCK HAD NUMEROUS LIGHTS ON DASH FLASHING. AFTER A FEW MINUTES OF FAILED ATTEMPTS TO GET INTO GEAR, I SHUT TRUCK OFF AND RESTARTED. THE TRUCK THEN WAS ABLE TO GET INTO GEAR, AND BROUGHT TO DEALER. IT'S BEEN 10 DAYS AND THE TRUCK IS WAITING FOR A NEW REPLACEMENT TRANSMISSION. UNFORTUNATELY IT IS ON BACK ORDER AND THEY CAN'T GIVE ME AN ANSWER WHEN ONE WILL BE AVAILABLE.

THE VEHICLE FAILS TO ACCELERATE PROPERLY FROM SLOW SPEEDS. THIS HAS BEEN AN ONGOING PROBLEM SINCE A RECALL ("R01") WAS PERFORMED ON THE TRANSMISSION. MULTIPLE ATTEMPTS BY DEALERS TO IMPROVE THIS CONDITION HAVE FAILED. I AM TOLD THAT THIS IS THE WAY FIAT/CHRYSLER HAS DECIDED TO MAKE THESE TRANSMISSIONS WORK, IN ORDER TO PREVENT FAILURE DUE TO A DESIGN FLAW. THE CURRENT SOFTWARE NO LONGER ALLOWS THE TRANSMISSION TO DOWNSHIFT BELOW THIRD GEAR UNLESS THE VEHICLE IS COMPLETELY STOPPED. THEREFORE, IF DRIVING CONDITIONS REQUIRE YOU TO SLOW DOWN (TO AS SLOW AS 1 MPH) AND THEN YOU NEED TO ACCELERATE, THE TRANSMISSION REMAINS IN THIRD GEAR AND PROVIDES LITTLE TO NO RESPONSE. IF YOU FLOOR IT, THE TRANSMISSION WILL SOMETIMES, EVENTUALLY SLAM INTO FIRST GEAR, BUT ONLY AFTER STRUGGLING IT'S HARDEST TO ACCELERATE IN THIRD GEAR, WHICH INVOLVES THE TORQUE CONVERTER ALLOWING THE ENGINE TO REV, SO THAT THE RESULTING SHIFT INTO FIRST GEAR IS EXTREMELY ROUGH AND OFTEN ACCOMPANIED BY WHEEL SPIN. THE TRANSMISSION WILL NO LONGER, EVER, UNDER ANY CIRCUMSTANCES, DOWNSHIFT INTO SECOND GEAR. THE HARD JOLTS AND WHEEL SPIN OF THE 3-1 SHIFT ARE SOMEWHAT DANGEROUS, BUT ARE STILL BY FAR PREFERABLE TO THE TIMES WHEN THE TRANSMISSION COMPLETELY REFUSES TO DOWNSHIFT, AND SIMPLY LEAVES YOU A SITTING DUCK TO APPROACHING VEHICLES. SIMPLY PULLING INTO TRAFFIC, WHETHER IT BE ENTERING A ROUNDABOUT, OR CHANGING LANES FROM A SLOWER LANE TO A FASTER ONE, OR EVEN JUST MERGING, IS ALWAYS STRESSFUL, BECAUSE WE JUST DON'T K

ON 3 OCCASIONS NOW, MY JEEP CHEROKEE HAS SHUT DOWN/STALLED AS I WAS DRIVING. IT HAPPENED AS I WAS ACCELERATING BETWEEN 50 AND 55 MPH. ALL THE GAGES DROPPED AND EVERYTHING SHUT DOWN. IT LASTED FOR ABOUT 5 SECONDS ONLY AND THEN EVERYTHING CAME BACK UP. ON THESE OCCASIONS, I STARTED TO TRY TO PULL OVER TO THE SIDE OF THE ROAD, BUT DID NOT HAVE TO. I'VE SEEN SIMILAR POSTS. I HAVE THE VEHICLE SCHEDULED FOR WORK NEXT WEEK, BUT THE DEALERSHIP SEEMS DISINTERESTED ALREADY. I HAVE 3 OTHER COMPLAINTS ON THE VEHICLE AS WELL. THREE OTHER ISSUES: 1. THE VEHICLE SHIFTS HARD BETWEEN 1ST AND 2ND OR 2ND AND 3RD. IT IS SPORADIC AND DOESN'T ALWAYS HAPPEN. 2. A REAR SHOCK HAS LOST ALL OF IT'S FLUID. I'VE SEEN POSTS ABOUT THIS PROBLEM. 3. THE AIRBAG RECALL. SO DISAPPOINTING.

I TOOK MY CAR IN TO THE DEALER AS A RESULT OF A SOFTWARE RECALL RELATED TO THE TRANSMISSION. THE UPGRADE APPARENTLY HAS ITS OWN ISSUES. NOW THE CAR WILL NOT DOWNSHIFT FROM 3RD TO 2ND UNLESS YOU ABSOLUTELY FLOOR THE ACCELERATOR. DRIVING UP HILLS IS NOW A REAL PROBLEM. THE CAR SEEMS TO HAVE LOST A LOT OF POWER IN GENERAL, TOO. I LOOKED ONLINE IN JEEP CHEROKEE FORUMS AND IT LOOKS LIKE A VERY COMMON ISSUE.

SUDDEN LUNGES FROM UNEXPECTED DOWNSHIFTS, A LACK OF KICKDOWN UPON ATTEMPTED ACCELLERATION, FRONT-AXLE VIBRATION (SHAKING) IN LOW SPEED IN LOW GEARS AND COMPLETE FAILURE TO SHIFT INTO 9TH GEAR. THE DEALER FINALLY GOT IT TO SHIFT INTO 9TH GEAR AT 92MPH BUT IT STILL DID NOT STAY IN GEAR. IT ALSO HAS A HABIT OF HOLDING IN 7TH GEAR AT SPEEDS UP TO 80MPH IN LEVEL TRAVEL ON THE FLORIDA TURNPIKE AND OTHER HIGH SPEED LEVEL ROADWAYS IN CENTRAL FLORIDA. THE LUNGES AND VIBRATION ARE AN ESPECIALLY NERVE WRACKING DAILY EXPERIENCE IN STOP AND GO TRAFFIC.

2014 JEEP CHEROKEE WRANGLER 2.4L 4WD. VEHICLE SHUTS DOWN COMPLETELY DURING DRIVING OPERATION. THIS HAS HAPPENED OFF AND ON SINCE LAST FALL (2014). HAPPENS MULTIPLE TIMES DURING COMMUTE, INCLUDING WHEN ENGINE IS FIRST WARMING UP AND WHEN VEHICLE HAS TRAVELLED FOR SOME DISTANCE. SOME DAYS IT DOES NOT OCCUR AT ALL. ENGINE TEMPERATURE SEEMS TO HAVE NO RELATION TO INCIDENTS. SPEED HAS NO RELATION AS IT HAS OCCURRED AT 5MPH UP TO 65MPH. AMBIENT TEMPERATURE HAS NO RELATIONSHIP AS THE TEMP HAS VARIED FROM 0 TO 80 DEGREES F. TOOK TO CHRYSLER DEALERSHIP SHOP ON 12/30/14 - CHRYSLER DEALERSHIP SHOP DID NOT FIND CAUSE BUT DID UPDATE BCM BASED ON TSB. PROBLEM CONTINUES TO OCCUR. 5/20/15 - 2015 JEEP CHEROKEE BACK IN SHOP FOR SAME ISSUE.

MY BRAND NEW 2014 JEEP CHEROKEE IS UNSAFE TO DRIVE. THE ENGINE/TRANSMISSION BEGAN SHUTTING OFF WHILE SHIFTING INTO LOWER GEARS, LEAVING MY CAR DISABLED WHILE IN MOTION. AFTER THE CAR WOULD COME TO A COMPLETE STOP, IT TAKES MULTIPLE ATTEMPTS TO TURN THE CAR BACK ON. MOREOVER, THE CAR WILL SUDDENLY JERK/LUNGE FORWARD WHILE SLOWING DOWN WITH THE BREAK. SO FAR, THIS CAR HAS BEEN INTO KENDALL JEEP IN MIAMI FOUR TIMES TO FIX THE PROBLEM. FIRST TIME, I WAS TOLD COMPUTERS WERE DOWN AND TO COME BACK. SECOND TIME, I WAS TOLD THE PROBLEM WAS SOFTWARE RELATED. THEY UPDATED MY SOFTWARE AND TOLD ME I SHOULD BE GOOD TO GO. AS I WAS LITERALLY PULLING OUT OF THE LOT, THE CAR STALLED AGAIN. THIRD TIME, JEEP SALESMAN BRINGS ME MY CAR AFTER IT HAS BEEN IN THE SHOP. HE TOLD ME TO LEAVE THE CAR AS HE FELT THE PROBLEMS I WAS HAVING. WITH NO RENTAL CAR, I HAD TO TAKE THE CAR HOME. VERY NEXT MORNING, CAR STALLED WHILE DRIVING AGAIN. I BROUGHT IT BACK FOR A FOURTH TIME. THIS TIME A RENTAL CARE WAS FINALLY PROVIDED. THEY CHECK THE PROBLEM, AND COULD FIND NONE. HOWEVER, I HAVE BEEN VIDEO DOCUMENTING ALL STALLS AND PROBLEMS. THE PROBLEM IS REAL AND THE VIDEOS SHOW THIS. PICKED UP CAR TODAY, STALLED AGAIN AT THE END OF THE DAY. AGAIN, ON VIDEO. CALLED JEEP TO COMPLAIN. CUSTOMER SERVICE TOLD ME JEEP WILL BE IN CONTACT. CONTINUALLY REFUSED TO PROVIDE ME WITH AN ADDRESS TO SEND MY LEMON LAW NOTIFICATION. JEEP HAS ACTED AS AN OBSTACLE TO CONSUMERS RIGHTS. IN SUM, THE CAR IS UNSAFE TO DRIVE. IT STALLS WHILE DR

NOTE: THIS ISSUE IS WITH THE 2014 JEEP GRAND CHEROKEE ECODIESEL ENGINE: ON THE 1ST OCCURRENCE, AFTER MERGING ON HIGHWAY WITH 4 PASSENGERS, AT APPROXIMATELY 55-60 MPG, VEHICLE BEGAN TO VIOLENTLY SHUDDER/VIBRATE, WITH SHUDDERING STEERING WHEEL DIFFICULT TO CONTROL. SHUDDERING STOPPED WHEN REMOVING FOOT FROM ACCELERATOR, AND STARTED SHUDDERING AGAIN WHEN I BEGAN ACCELERATING. IT HAPPENED SEVERAL MORE TIMES ON THE WAY HOME, AND HAS CONTINUED TO VIBRATE/SHUDDER INTERMITTENTLY EVERY DAY SINCE. IT SEEMS TO PRIMARILY HAPPEN AROUND 7TH/8TH GEAR AT 55-60MPH, BUT HAS ALSO HAPPENED GOING AROUND 40MPH. RESEARCH SHOWS THIS IS A COMMON PROBLEM WITH THE 2014 ECODIESEL ENGINE, AND COULD VERY EASILY CAUSE A FATAL ACCIDENT.

I BOUGHT THIS JEEP AT CROWN CHRYSLER JEEP IN CHATTANOOGA, TN. MY TRANSMISSION KEEPS HAVING PROBLEMS. THE CAR SHAKES ROUGHLY WHEN SHIFTING. I BROUGHT THE CAR SEVERAL TIMES TO THE DEALERSHIP AND ASK FOR ADVICE. THE DEALER SAYS THERE IS NOT FIX FOR THE PROBLEM.YET, JEEP CONTINUES SELLING THE CAR TO CUSTOMERS. I HAVE CONTACTED FIAT/JEEP/CHRYSLER AND THEY SEEM NOT TO CARE ON THE PROBLEM AND CONTINUE SAYING THEY ARE WORKING TO FIX PROBLEM. PLEASE HELP, FORCE THIS PEOPLE TO MAKE IT RIGHT.

RECALL P37. WE HAVE BROUGHT OUR VEHICLE INTO THE DEALER, STEW HANSEN DODGE ON HICKMAN AVE IN CLIVE, IOWA IN DECEMBER 2014 AND WAS TOLD IT WOULD TAKE 2 WEEKS TO ORDER THE PARTS TO FIX THE REAR SHOCKS BECAUSE AFTER INSPECTING THE VEHICLE THEY DETERMINED THAT IT WOULD NEED TO BE REPLACED. WE NEVER RECEIVED A CALL FROM THEM ABOUT THE ISSUE. WE CONTACTED THEM AGAIN AND TOOK IT IN TODAY, MAY 15, 2015 TO GET IT FIXED AND THEY NEVER FIXED IT AGAIN BUT WROTE ON THE SHEET THEY ORDERED THE PARTS BUT NEVER TOLD US THEY FAILED TO COMPLETE THE RECALL. THIS LOCATION REFUSES TO FIX OUT VEHICLE.

FEBRUARY 20, 2015 7:02AM RUSH HOUR TRAFFIC IN NORFOLK, VA. COMING OUT OF THE EASTBOUND DOWNTOWN TUNNEL ENTRANCE RAMP ONTO 464 (INTERSTATE) TO CHESAPEAKE, VA, THE VEHICLE REVVED HIGH IN RED AREA ABOUT 3 TO 5 SECONDS AND WOULD NOT ACCELERATE. COASTED OVER TO THE SHOULDER, PLACED VEHICLE IN PARK BUT VEHICLE ROLLED DOWN THE RAMP. SET EMERGENCY BREAK AT THIS TIME. DEALER HAD IT UNTIL FEBRUARY 24, 2015 AND INSTALLED SOME SOFTWARE UPDATES AND STATED THAT THIS WOULD CORRECT THE ISSUE. THIS WAS THE FIST TIME THIS OCCURRED. IT OCCURRED AGAIN ON MARCH 6, 2015 RUSH HOUR TRAFFIC AT 5:04PM ON RAMP ENTRANCE TO THE INTERSTATE 464 SAME ISSUE OCCURRED WHERE THE VEHICLE WOULD NOT ACCELERATE AND WAS TAKEN TO THE DEALER. I RECEIVE IT BACK FROM THE DEALER ON MARCH 24, 2015. DURING THIS TIME THERE WERE MORE SOFTWARE UPDATES AND THE STAR HAD THE TRANSMISSION REPLACE AND WAS INFORMED THAT THERE WOULD BE NO OTHER PROBLEMS. MAY 1, 2015 AT 5:09PM RUSH HOUR TRAFFIC ON 264 (INTERSTATE) IN A CONSTRUCTION AREA WITH NO ACCESS TO A SHOULDER TO GET OUT OF TRAFFIC AND GOING UP HILL, THE ENGINE STOPS ACCELERATING AND SLOWS TO APPROXIMATELY 15MPH IN TRAFFIC THAT IS MOVING 65 TO 70 MPH. TAKEN TO DEALER WHERE STAR HAD THE MECHANICS LOOK OVER EVER PIECE OF THE VEHICLE, DOWNLOAD THE COMPUTER AND SEND THE DATA TO STAR. IT WAS DECIDED TO CHANGE THE DRIVE TRAIN CONTROL MODULE. IT WAS RETURNED TO ME ON FRIDAY, MAY 8, 2015 AND IS NOW DOWNSHIFTING AT APPROXIMATELY 2MPH HARD INTO FIRST GEAR, CAUSING A JERK. THIS IS THREE TI

WHEN ACCELERATING OUT OF MY PARKING SPOT TO THE STREET I LET OFF THE GAS AND THE CAR CONTINUED TO ACCELERATE CAUSING MY TO SLAM ON MY BREAKS ALMOST HITTING SOMEONE. IF YOU LET OFF THE GAS RIGHT AROUND THE TIME IT IS GOING TO SHIFT IT WILL LURCH INTO A HIGHER GEAR SENDING YOU FORWARD. *TR

RECEIVED A RECALL NOTICE FROM FCA TO TAKE 2014 JEEP CHEROKEE IN FOR A TRANSMISSION RECALL UPDATE.TOLD IT WOULD TAKE 30 MINUTES. TOOK INTO MARTIN SWANTY KINGMAN, AZ MONDAY APRIL 6 2015. PICKED UP TUESDAY APRIL 7TH. TURNED RIGHT BACK AROUND APRIL 7TH BECAUSE ENGINE LIGHT APPEARED. THEY CLEARED THE LIGHT RIGHT AWAY APRIL 7. LEFT MARTIN SWANTY, KINGMAN TRANSMISSION JUMPING UNSAFELY. TOOK BACK TO SWANTY KINGMAN THEN SWANTY BULLHEAD CITY CALLS ME TO TELL ME THEY HAVE MY CAR AND THEY CAN'T DO THE UPDATE. WILL INSTALL A NEW TRANSMISSION. HAD TO FIGHT DEALERSHIP FOR RENTAL BECAUSE THEY HAD MY CAR UNTIL APRIL 22ND. PICKED UP CAR. STILL NOT RUNNING RIGHT. ALMOST IN ACCIDENT IN PARKING LOT AND MULTIPLE INTERSECTIONS BECAUSE CAR JUMPS IN LOWER SHIFTING. TOOK CAR BACK MAY 5 SHOP SERVICE MGR STATES THEY DID NOT DO THE PROPER UPDATE ON THE NEW TRANSMISSION NEED TO DO 21-007-15 MANUALLY NOT THRU COMPUTER. PICK UP COMPLETED CAR 5/6 STILL NOT RUNNING RIGHT. NO RETURN CALL FROM DEALERSHIP IN KINGMAN WHEN CALLED 5/11/15. CALLED FCA 1 800 # MULTIPLE TIMES. VERY CONSOLING BUT NOT AN EFFECTIVE RESOLUTION WAITING FOR SOMEONE TO CALL ME BACK. NOT DRIVING THIS DANGEROUS VEHICLE ANYMORE. DEALERSHIP DID NOT APPROVE RENTAL SINCE FIRST TIME HAD MY CAR. TODAY CAR JUMPED ON FREEWAY WHEN EXCELLED TO 70 MPH. INSTEAD OF REPLACEMENT DONE UNDER RECALL PLACED IT UNDER WARRANTY.

I WAS DRIVING AND ALL OF A SUDDEN THE VEHICLE ENGINE TURNED OFF. THANK GOODNESS THERE WAS NO TRAFFIC AS I WAS ONLY BLOCKS FROM THE JEEP DEALER. I WAITED APPROXIMATELY 30 SECONDS AND PUSHED THE START BUTTON AND LUCKILY THE VEHICLE STARTED BUT WOULD ONLY PUTT PUTT TO THE DEALER. THE DEALER HAD DIFFICULTY GETTING THE VEHICLE TO THE WORK STATION. WHEN THEY CALLED ME TO TELL ME THEY FIXED IT THEY TOLD ME THE REASON IT STOP WAS BECAUSE IT WAS 2 QUARTS LOW OF OIL AND THAT WAS THE CAUSE. THIS WAS VERY STRANGE AS I REMINDED THEM TO LOOK AT MY SERVICE RECORD AT WHICH I HAD THE OIL SERVICE RECENTLY DONE AT THEIR FACILITY. THEY DID NOT KNOW HOW TO RESPOND. SUBSEQUENT I CONTACTED JEEP HEADQUARTERS (RESOLUTION DEPT.) AND EXPLAINED WHAT HAPPENED AND THEY ASKED ME TO TAKE THE VEHICLE TO ANOTHER JEEP DEALER FOR EVALUATION, WHICH I HAVE DONE. THE OTHER PROBLEM I HAVE HAD IS SHIFTING (THE VEHICLE JUMPS WHEN SHIFTING), THEY HAVE SEMI CORRECTED THAT BY PUTTING PARTS INTO THE TRANSMISSION, EXCEPT THE 2ND GEAR STILL JUMPS A BIT. ANOTHER PROBLEM I HAD, WAS MY WIFE AND I WERE EXITING THE VEHICLE WITH THE ENGINE TURNED "OFF" AND THE VEHICLE STARTED ON ITS OWN. I WAS TOLD BY THE 2ND DEALER THERE IS NO INDICATION WHILE SEARCHING WITH THE DIAGNOSTICS AS TO WHY THE ENGINE SHUT OFF WHILE DRIVING. I CAN LIVE WITH THE SHIFTING BUT NOT GETTING EXPLANATIONS AS TO WHY THE ENGINE DIED (AS THEY CALLED IT ON THE SERVICE SLIP, "DIED IN FLIGHT") MY WIFE IS AFRAID TO DRIVE THE VEHICLE FOR FEAR IT WILL SHUT DOWN ON TH

THE TRANSMISSION HAS BEEN PLAGUED WITH ISSUES FROM THE BEGINNING. ROUGH SHIFTS IN THE EARLY GEARS, SLOW TO DOWNSHIFT TO PROVIDE ANY KIND OF ACCELERATION WHEN MERGING INTO TRAFFIC, EXTREMELY HARD SHIFTS AFTER DECELERATING AND THEN PRESSING THE GAS TO START AGAIN BEFORE A COMPLETE START, AND LURCHES FORWARD WITH ACCELERATION WHILE DECELERATING - CAUSING A HUGE SAFETY ISSUE IN MY OPINION. THE MULTIPLE SOFTWARE UPDATES (INCLUDING THE MOST RECENT R01 RECALL) HAVE IMPROVED THESE ISSUES BUT THEY ARE FAR FROM WHAT I CONSIDER ACCEPTABLE IN A VEHICLE. I AM NOW THE OWNER OF A CAR THAT NO ONE WOULD EVER PURCHASE FROM ME, SO NOT ONLY IS IT A SAFETY ISSUE BUT JEEP HAS CAUSED ME A HUGE FINANCIAL PROBLEM BY STICKING ME WITH THIS AWFUL TRANSMISSION THAT WAS NO WHERE NEAR READY FOR THE ROAD. JEEP NEEDS TO BE FORCED TO ADDRESS THIS ISSUE NOW.

OUR 2014 JEEP CHEROKEE LIMITED 4BY4 HAS STALLED MULTIPLE TIMES WHILE DRIVING IT. THIS CAR IS 13 MONTHS OLD AND WE HAD TO TAKE IT IN TO OUR DEALER FOR THE SAME TIME SEVERAL TIMES. THE ENGINE KEEPS STALLING ON US WHILE WE ARE DRIVING. IN DECEMBER 2014 IT STALLED WHILE DRIVING ON A HIGHWAY AT A SPEED OF 65MPH. ALL THE DASHBOARD LIGHTS CAME ON AND THE CAR SIMPLY DIDN?T WANT TO DRIVE. THIS WAS EXTREMELY SCARY FOR US WHILE TRAVELLING ON A HIGHWAY WITH HIGH SPEEDS. THE CAR DROPPED IN MPH WHILE ON THE HIGHWAY, WHEN I PULLED OVER AND TURNED ON/OFF TO RESET IT, IT DIDN?T WORK. THE DEALER RAN TESTS AND THEY COULDN?T COME UP WITH A PROBLEM. AGAIN THIS HAPPENED TO MY HUSBAND IN APRIL WHILE HE WAS DRIVING, AGAIN THE CAR STALLED, MY HUSBAND TOOK IT TO THE DEALER AND AGAIN THEY CHECKED THE ENGINE, ELECTRONICS AND COULDN?T ADDRESS THE ISSUE, SAID EVERTHING WAS OK. OVER THE COURSE OF THE LAST 13 MONTHS IT WOULD STALL MID DRIVE BUT WE WOULD QUICKLY REST THE VEHICLE AND WE WOULD STILL DRIVE IT, SHOULD HAVE COMPLAINED ABOUT THIS PROBLEM SOONER BECAUSE NOW IT JUST GOT A LOT WORSE. TODAY, WHILE DRIVING 20 MPH, I COULDN?T COMPLETE A TURN, MY JEEP STALLED, MPH DROPPED TO 0 WITHOUT ME PUTTING IT IN PARK AND STILL TRYING TO ACCELERATE. FINALLY, I PUT THE CAR IN PARK TO TURN IT OFF, COULDN?T TURN IT OFF FOR ABOUT 3 MINUTES. FINALLY I TURNED IT OFF STILL IN PARK, RESTARTED BUT THE CAR STILL DIDN?T WAN TO DRIVE EVEN AFTER I PUT IT IN DRIVE. IT EVEN ROLLED BACK A LITTLE. VERY SCARY SINCE I WAS WITH MY YOUN

I HAVE RECEIVED A SAFETY RECALL BUT MY DEALER DOES NOT HAVE THE PARTS AND CANNOT FIX THE PROBLEM. PREVIOUS RECALLS HAVE ALSO GONE UNFIXED BECAUSE THE DEALER DOES NOT HAVE THE PARTS. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS NOTIFIED ON THE RECALL FOR A BRAKE BOOSTER ON 04-1-14 AND ATTEMPTED TO GET THE VEHICLE REPAIRED ON 07-10-14 AND 10-2-14 AT AUTO NATION CHRYSLER LOCATED AT 21027 INTERSTATE 45 SPRING, TEXAS. I WAS TOLD THEY DID NOT HAVE THE PART. I ASKED TO BE PUT ON THE WAITING LIST. I WAS TOLD THERE WAS NO WAITING LIST AND THEY WOULD CONTACT ME WHEN THE PART COMES IN. I NEVER RECEIVED A CALL. I ALSO ATTEMPTED TO FILE A COMPLAINT WITH CHRYSLER AND THEY TOTALLY BLEW ME OFF. I FINALLY HAVE THE VEHICLE SCHEDULED FOR THE BRAKE BOOSTER REPLACEMENT ON 06-08-15. I HAVE BEEN DRIVING WITH THIS DEFECT FOR OVER A YEAR. THE DEALERSHIP STATED THEY HAVE PARTS FOR TWO OUT OF THE SIX RECALLS MY VEHICLE HAS. THIS IS UNACCEPTABLE AND UNSAFE. I DRIVE MY FAMILY IN THIS VEHICLE AND AM VERY DISAPPOINTED IN CHRYSLER AND THEIR DEALERSHIP AUTO NATION. BY NOT HAVING A WAITING LIST THEY HAVE NO DOCUMENTATION OR PAPER TRAIL OF THIS EXTENDED WAIT TO HAVE THESE VEHICLES FIXED. PLEASE HELP ADDRESS THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED. IN ADDITION, THE VEHICLE JERKED BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN DRIVING AT ANY SPEED, THE ELECTRONICS ON THE DASH BOARD WENT OUT. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. UPDATED 8/10/15*CN THE CONSUMER ALSO STATED THE DOORS WOULD NOT UNLOCK, AT TIMES. UPDATED 03/01/16*JB

ON OR AROUND JANUARY 29, 2015, WHEN I WENT TO START THE VEHICLE IT LUNGED FORWARD EVEN THOUGH THE TRANSMISSION WAS IN PARK AND THE PARKING BRAKE WAS SET. THE TRANSMISSION WAS REFLASHED BY THE JEEP DEALERSHIP ON FEBRUARY 3, 2015. ON THE DRIVE HOME FROM THE DEALERSHIP, THE CHECK ENGINE LIGHT CAME ON AND BEGAN MAKING A LOUD WHINE/CHATTER/CHIRPING/METAL SEQUEL NOISE WHEN ACCELERATING. THE VEHICLE WAS TOWED TO ANOTHER JEEP DEALERSHIP WHERE THE TRANSMISSION WAS REPLACED UNDER WARRANTY. STARTING ON OR AROUND MARCH 12, 2015, THE VEHICLE BEGAN MAKING THE WHINE/CHATTER/CHIRPING/METAL SEQUEL NOISE AGAIN WHEN ACCELERATING. I REPORTED THE DEFECT OR CONDITION ON WISCONSIN DOT FORM MV2692 AND MADE MY VEHICLE AVAILABLE FOR REPAIR 4 TIMES (3/16/15, 3/18/15, 3/24/15, & 4/8/15). FIAT CHRYSLER AUTOMOBILES (JEEP) AND/OR DEALER IS REFUSING, UNWILLING, OR UNABLE TO REPAIR THE PROBLEM. ANOTHER PROBLEM RELATED TO THE VEHICLES TRANSMISSION OCCURRED ON APRIL 30, 2015. I WAS AT AN INTERSECTION WAITING TO TURN LEFT. WHEN PRESSED THE ACCELERATOR TO PROCEED THROUGH THE INTERSECTION ONCE THE TRAFFIC CLEARED THE VEHICLE HESITATED TO MOVE AND WHEN THE TRANSMISSION FINALLY CONNECTED IT LUNGED CAUSING THE WHEELS SPIN. SINCE JANUARY 5, 2015, MY VEHICLE HAS BEEN OUT OF SERVICE AT THE JEEP DEALERSHIP FOR 46 DAYS. THE TRANSMISSION PROBLEMS ALONG WITH THE OTHER 4 CURRENT DEFECTS OR CONDITIONS WERE REPORTED TO CHRYSLER'S ENHANCED CUSTOMER SATISFACTION TEAM OVER A MONTH AGO. ACCORDING TO THE DEALERSHIP, CHRYSLER HAS N

SINCE THE FIRST DAY WE OWNED THIS CARE THE SHIFTING SEEMED NOT QUITE RIGHT. THERE WERE SEVERAL TIMES THE TRANSMISSION REVVED BEFORE ENGAGING WHEN SHIFTING FROM REVERSE TO DRIVE. RECENTLY A RECALL WAS ISSUED WITH REGARDS TO THE TRANSMISSION AND THE COMPUTER SOFTWARE. AFTER GETTING THE VEHICLE SERVICED FOR THE RECALL, THE SHIFTING ISSUES BECAME WORSE AND NOW POSE A SAFETY CONCERN. DURING LOW SPEED DRIVING ON OUR INCLINED GRAVEL DRIVEWAY WE EXPERIENCED LOSS OF POWER AND RAPID DROP IN RPMS MOMENTARILY. ALSO WHILE PULLING OUT INTO HIGHWAY AND ACCELERATING, THE TRANSMISSION FAILED TO SHIFT WITH THE RPM'S ROSE TO 5000 WHICH FAILED TO ALLOW US TO GET UP TO THE SPEED OF THE ADJACENT TRAFFIC. WE TOOK THE VEHICLE IN AGAIN FOR SERVICE AND WE WERE TOLD ALL PARAMETERS WERE WITHIN SPECIFICATIONS AND THERE WAS NOTHING MORE THEY COULD DO AT THIS TIME. *TR

THE TRANSMISSION IS LATE TO PUT INTO GEAR. IT IS A VERY HARD AND LATE SHIFT. WHEN COMING TO A STOP THE VEHICLE WILL NOT GO AFTER STOP, ALMOST LIKE PUTS ITSELF INTO NEUTRAL AND WITH ENOUGH GAS WILL POP BACK INTO DRIVE. HAS HAPPENED MANY TIMES WHEN COMING OUT INTO TRAFFIC MAKING IT VERY UNSAFE AND NEARLY CAUSING ACCIDENTS. *TR

WHEN ACCELERATING, THE VEHICLE STOPS ACCELERATING AND I LOSE SPEED BEFORE THE TRANSMISSION SEEMS TO "CATCH" AGAIN. THE TRANSMISSION ALSO HAS A VERY HARD START, IT SOUNDS LIKE THE TRANSMISSION IS GOING TO FALL OUT, WHEN I COME TO A ROLLING STOP AND START AGAIN AND THE VEHICLE LUNGES FORWARD. ALSO AS I STOP ACCELERATING TO SLOW DOWN (WITHOUT BRAKING), THE CAR WILL ACCELERATE (SLIGHTLY), THE TACHOMETER INCREASES, THEN DECREASES. THIS IS A TERRIBLE TRANSMISSION, AN ACCIDENT WAITING TO HAPPEN. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING UP A HILL AND ATTEMPTING TO ACCELERATE, THE VEHICLE DID NOT ACCELERATE OVER 20 MPH. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE RPMS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED AN UPGRADE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

IN JANUARY I WAS TRAVELING IN THE MIDDLE LANE OF A MAJOR HIGHWAY WHEN I ATTEMPTED TO ACCELERATE IN ORDER TO PASS ANOTHER CAR. INSTEAD OF ACCELERATING, THE JEEP ACTED AS THOUGH IT WAS IN NEUTRAL. THE RPM'S WENT UP BUT THE CAR DIDN'T MOVE, FORCING ME TO COAST TO THE SIDE OF THE ROAD AND SHUT THE VEHICLE OFF. THEN, IN APRIL, I WAS TAKING A LEFT ONTO A VERY BUSY MAIN ROAD, WITH JUST ENOUGH TIME TO GET OUT IN FRONT OF AN 18-WHEELER. WHEN I PUT MY FOOT ON THE GAS TO ACCELERATE IT DID THE SAME THING; ACTED AS THOUGH IT WAS IN NEUTRAL AND ROLLED INTO THE MIDDLE OF THE ROAD. THE TRUCK GOT CLOSE ENOUGH TO SLAM ON ITS BRAKES AND HONK, AND THE CAR ROUGHLY SLAMMED INTO FIRST GEAR JUST IN TIME. WHEN I TRIED TO DRIVE IT INTO A PARKING LOT IT DID THE SAME THING, AND I WAS FORCED TO COAST TO THE SIDE OF THE ROAD AND CALL A TOW TRUCK. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

TRANSMISSION PROBLEMS! CAR JERKS AND SLAMS INTO GEARS, UPSHIFTS TOO SOON, LUNGES FORWARD AFTER A STOP (SURE TO CAUSE AN ACCIDENT), UPSHIFTS TOO LOW CAUSING SLOW/POOR ACCELERATION... TERRIBLE TRANNY, NEVER HAD TRANNY PROBLEMS LIKE THIS WITH A NEW CAR. I'VE DRIVEN OLD WORK TRUCKS WITH 200,000 MILES THAT HAVE SHIFTED BETTER THAN THIS. LIKE THE CAR BUT ABSOLUTELY HATE TO DRIVE IT AND I WON'T LET MY WIFE DRIVE IT WITH THESE ISSUES. DEALER SERVICE, SOFTWARE UPDATES HAVE NOT HELPED AND A TECH TOLD ME HE JUST BURNED UP A 9 SPEED TRANNY LIKE THIS ONE ON A NEW CHRYSLER 200 WHILE DOING THE LATEST SOFTWARE UPDATE. SO I AM VERY WEARY OF HAVING ANY MORE 'FLASH' UPDATES DONE. HELP! *TR

NEW SOFTWARE UPDATE WAS DONE TO CAR PER RECALL FOR "RELIABILITY". THIS RECALL CHANGES THE WAY THE CAR SHIFTS, SUCH AS REMAINING IN 3RD GEAR, RATHER THAN DOWNSHIFTING TO 1 OR 2. A LOW SPEEDS SUCH AS 15 MPH WHEN DRIVING UP A HILL, THE CAR WILL NOT DOWN SHIFT AND SLOW DOWN ALMOST TO A STOP. DEPRESSING ACCELERATOR DOES NOT LEAD TO ANY FURTHER ACCELERATION UNTIL APPROX 3/4 OF THE WAY DOWN. AT THIS TIME THE CAR DOWNSHIFTS TO 1ST AND ACCELERATES RAPIDLY, EVEN BREAKING TRACTION. SIMILARLY WHEN CRUISING AT A STEADY SPEED SUCH AS 20 MPH CAR REMAINS IN 3RD GEAR, CAUSING ENGINE LUGGING AND VERY SLOW ACCELERATION, ONCE CAUSING A NEAR ACCIDENT AS THE CAR DID NOT ACCELERATE AS QUICKLY AS IT DID BEFORE THIS SOFTWARE UPDATE. JEEP DEALER SAYS "SHIFTING AS INTENDED" AND NO ERRORS. THIS BEHAVIOR WAS NOT PRESENT BEFORE SOFTWARE UPDATE AND DID NOT CHANGE WHEN DEALER ATTEMPTED REFLASH. *TR

JEEP CHEROKEE SPORT , CAR SHUT OFF WHILE DRIVING . PULLED OVER TO SIDE OF ROAD , ATTEMPT RESTART , CAR STARTED ON 2ND ATTEMPT. TRANSMISSION ON VEHICLE , SHIFTS POORLY RPMS , STICK ON ACCELERATION AND WHEN ATTEMPTING TO MERGE INTO TRAFFIC , CAR DOWNSHIFTS . COULD CAUSE ACCIDENT BY SOMEONE RUNNING INTO CAR . *TR

CAR JERKS/LURCHES WHEN SHIFTING GEARS. WHEN REMOVING FOOT FROM GAS, CAR WILL ACCELERATE ON ITS OWN TO SHIFT TO NEXT HIGHER GEAR INSTEAD OF DOWNSHIFTING TO LOWER GEAR. CAR PLACED IN REVERSE, BUT ACTUALLY IN DRIVE WHEN GAS PRESSED. COMPLETE LOSS OF TRANSMISSION ON TWO SEPARATE OCCASIONS AT HIGHWAY SPEEDS WHEREBY CHECK ENGINE AND SERVICE TRANSMISSION WARNING LIGHTS APPEAR AND CAR LOSES THE ABILITY TO SHIFT GEARS AND DRIVER CANNOT ACCELERATE (GAS PEDAL PRESSED TO FLOOR BUT TRANSMISSION DOES NOT WORK OR RECOGNIZE GEARS). MULTIPLE SAFETY HAZARDS ON A RECURRING BASIS - RISK MY LIFE EVERY DAY THAT I CONTINUE TO HAVE TO DRIVE IT. *TR

THE TRANSMISSION IS NOT ANY GOOD IN THE JEEP THAT I PURCHASED. THE JEEP IS STALLING AND HESITATING TO CHANGE GEARS AND IT IS AN AUTOMATIC. WHEN I AM PROCEEDING TO LEAVE FROM A STOP SIGN THE JEEP WILL START TO GO AND THEN IT ACT AS IF IT DOESN'T KNOW WHICH GEAR TO CHANGE TO. WHILE DRIVING, THIS JEEP WILL ACT AS IF IT IS CHANGING GEARS. *TR

SHORT SHIFT: JEEP CHEROKEE 9-SPEED AUTOMATIC GOT SECOND UPDATE FOR ROUGH SHIFTING AND I STILL HAVE THE SAME PROBLEMS WITH THE TRANSMISSION. IT IS GETTING WORSE. *TR

ON 09TH JULY 2014, I BOUGHT A JEEP CHEROKEE 2014 AT UNITED CARS AL MANA AIRPORT SHOWROOM QATAR. UNFORTUNATELY, THE PRODUCT JEEP CHEROKEE IS NOT USABLE ACCORDING TO THE FOLLOWING: ON FRIDAY 14TH NOVEMBER 2014 07:00 PM, THE CAR COMPLETELY SHUT DOWN WITHOUT ANY PRIOR WARNING OR ALERT MESSAGES, DASHBOARD SHOWS (SMART KEY FAILURE, STEERING COLUMNS IS NOT LOCKED AS STATED ON THE REPAIR ORDER), DESPITE SEVERAL ATTEMPTS TO CONTACT MOPAR ROAD ASSISTANCE, BUT THE NUMBER GIVEN WAS WRONG. AFTER MANY TRAILS I DELIVERED THE VEHICLE TO THE SERVICES AT 11:30 PM. TWO DAYS LATER I GOT A PHONE CALL FROM SERVICE CONSULTANT STATING THAT THE CAR IS READY FOR PICK UP; REPAIR REPORT INDICATED THAT THE BATTERY WAS FAULTY AND HAS BEEN CHANGED. ON 29TH NOVEMBER 2014, THE CAR BREAKDOWN AND EVERY SINGLE WARNING MESSAGE HAVE BEEN APPEARED ON THE DASHBOARD, THEN, I DELIVERED THE CAR BY BREAKDOWN ON A TRAILER. THE WARNING MESSAGE WAS ?TRANSMISSION SERVICES?, THE REPAIR REPORT STATED THAT THE DYNAMO HAS BEEN CHANGED ONLY. ON 7TH DECEMBER, 2014 EXACTLY THE SAME THING HAS HAPPENED WITH SMALL CHANGE THAT TIME, THE CAR DELIVERED TO ME BY EXTRA ERROR ?TRANSMISSION PERFORMANCE FAILURE?. RECENTLY THE COMPLICATIONS BEGUN TO INCREASE RAPIDLY, I DELIVERED THE CAR FOR THE FOURTH TIME TO SERVICES. ? ON 31ST JANUARY, 2015 I DELIVERED THE CAR TO THE SERVICES BY TRANSMISSION PROBLEM. ? ON 02ND FEBRUARY, 2015, I RECEIVED SAME PHONE CALL, ONE DAY LATER THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. ON 7TH FEBRUARY, 20

DRIVING 80MPH ON HIGHWAY WHEN COMPUTER SHUT DOWN, LOST POWER STEERING, LOST RESPONSE FROM THROTTLE, RPM WENT TO 0, MPH WENT TO 0. NOTE ON DASH COMPUTER SAID TO SHIFT INTO DESIRED GEAR WHEN THE CAR WAS ALREADY IN DRIVE. NO CHECK ENGINE LIGHT CAME ON. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

VEHICLE SUDDENDLY STALLS, CHECK ENGINE LIGHT CAME ON AND A MESSAGE THAT SAYS SERVICE TRANSMISSION, PRESS PARKING BRAKE, WHEN STARTED THE VEHICLE AND PUT IT IN REVERSE A BIG NOISE WAS HEARD FROM UNDER THE CAR THIS HAPPENED 3 TIMES. I DONT FEEL SAFE TAKING MY FAMILY IN THIS CAR THAT CAN STALL IN THE MIDDLE OF A HIGHWAY, AND CAN CAUSE A BIG ACCIDENT. *TR

FRONT END WOBBLES WHEN TAKING OFF FROM A STOP, WHEN GOING FROM 1ST TO 2ND GEAR. ALSO FEELS LIKE VEHICLE IS LOSING TRACTION AND HESITATES ON ACCELERATION FROM A STOP. JEEP REPLACED THE HALF-SHAFTS AND DID SOFTWARE UPDATES BUT PROBLEM CONTINUES. *TR

GRINDING NOISE IN FRONT END, SHIFTING HARD WITH LOUD CLUNKING NOISE, HIGH PITCH SQUEAL WHEN COLD, ENGINE MISS WHEN DRIVE LIKE A SHUTTER, SHIFT THE CAR IN DRIVE - CAR WENT INTO DRIVE BUT WOULDN"T ENGAGE AND DASH WAS FLASHING LIKE THE COMPUTER DIDNT KNOW WHAT IT WAS DOING, EXHAUST SPUTTERING NOISE. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V392000 (SUSPENSION) WAS RECEIVED IN SEPTEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE PROBLEM WITH CHOPPY SHIFTING WAS APPARENT AS SOON AS I PICKED UP THE VEHICLE. SOON AFTER LEAVING THE DEALERSHIP, MULTIPLE LIGHTS LIT UP AND THE SHIFTING WAS ABRUPT AND THERE WAS A FIRE SMELL. UPON RETURNING TO THE DEALERSHIP, I WAS INFORMED THAT THERE WAS A SOFTWARE "GLITCH," WHICH THEY REPAIRED. SINCE THEN, FOR ONE YEAR, THE CAR CONTINUES TO HAVE CHOPPY AND INCONSISTENT SHIFTING. IT IS A VERY TEMPERAMENTAL AND DIFFICULT VEHICLE TO DRIVE. THE LATEST SOFTWARE PATCH, INSTALLED ON 3/29/15 MADE SHIFTING FROM START UP TO FIRST/SECOND GEAR WORSE. THE CAR IS BEING RETURNED TO THE DEALERSHIP ON 4/13/15 FOR FURTHER INVESTIGATION. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V643000 (ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05/20/15 *BF UPDATED 7/6/2015 *JS

EVEN AFTER THE REQUIRED RECALL WORK AND TRANSMISSION SOFTWARE UPDATE, THE JEEP IS SOMETIMES NOT RESPONDING TO ACCELERATION FOR A FEW SECONDS, AND ONCE IT DOES, IT VIOLENTLY JERKS FORWARD. MY FAMILY WAS ALMOST T-BONED DUE TO THE LACK OF ACCELERATION. THIS DOES NOT JUST OCCUR AT LOWER SPEEDS, I HAVE HAD IT HAPPEN ON THE INTERSTATE AND WHILE TRAVELING ON 45MPH ROADS. THE TRANSMISSION ALSO FAILS TO DOWNSHIFT WHEN GOING UP A HILL. AFTER THE SOFTWARE UPDATE AND WHEN HEN THE CAR IS IN THE FIRST TWO GEARS AND YOU TURN THE STEERING WHEEL, THERE IS NOW A NOTICEABLE "GRINDING" COMING FROM AROUND THE RIGHT FRONT WHEEL. I HAVE HAD THE CAR IN AND OUT OF THE SHOP FOR A FEW TRANSMISSION ISSUES, EVEN WHEN IT WAS A BRAND NEW CAR. I WORRY FOR OURS AND OTHER'S SAFETY WHILE DRIVING THIS CAR AND I SHOULDN'T HAVE TO. *TR

WILL NOT START. THE ODOMETER SCREEN AND RADIO SCREEN LIGHT, WHEN I DEPRESS THE BRAKE PEDDLE AND PRESS THE START BUTTON BOTH SCREENS BLACK OUT AND VEHICLE DOES NOT START. THE SCREENS LIGHT BACK UP AND RADIO STARTS PLAYING. THE ONLY MESSAGE ON THE ODOMETER SCREEN IS THE START SEQUENCE. PRESS THE BRAKE PEDDLE AND PRESS THE START BUTTON. JEEP NOT TURNING OVER - NOT TRYING TO START. *TR

TRANSMISSION REFUSES TO DOWNSHIFT ON HILLS, LUNGES FORWARD AT STOPS, SOMETIMES DOES NOT SHIFT IN TO DRIVE FOR SEVERAL SECONDS, WHEN SHIFTED INTO REVERSE WILL SOMETIMES BUCK VIOLENTLY. ALL RECALLS HAVE BEEN PERFORMED BUT SEEMS WORSE NOW. *TR

70 MPH ON INTERSTATE HWY, SUDDENLY EMERGENCY BRAKE COMES ON. CAR IMMEDIATELY BRAKES TO 35 MPH BEFORE CAR CAN BE MOVED TO EMERGENCY LANE. MIL LIGHT IS ON, EMERGENCY BRAKE LIGHT IS ON, TRANSMISSION GEAR LIGHT IS FLASHING, SCREEN COMMAND SAYS "PARK THE CAR, SERVICE TRANSMISSION AND PARKING BRAKE". EMERGENCY BRAKE LIGHT ON CONSOLE IS OFF. IGNITION TURNED ON AND OFF 6-8 TIMES, TRY TO DRIVE, CAR WON'T MOVE. CYCLING IGNITION AND TRANSMISSION SHIFTER CAR SUDDENLY STARTS WORKING NORMALLY EXCEPT FOR MIL LIGHT. SCAN REVELS NO CODES. CAR RUNS FINE FOR TWO WEEKS AND AGAIN AT 70 MPH ON INTERSTATE THE EMERGENCY BRAKE COMES ALMOST STOPPING THE CAR IN SLOW LANE. REPEATED THE PROCEDURE REFERENCED ABOVE FOR ABOUT 5 MINUTES UNTIL THE CAR STARTED RUNNING NORMALLY. MIL WAS ON FOR 50 MILES BUT NO CODES STORED OR FREEZE FRAME. THIS OCCURRED 5 DAYS AFTER HAVING RECALL R05 PERFORMED, RRT 14-040, AND PCM UPDATE. *TR